2001 Cadillac Deville Owners Manual

follow the instructions on the bulb package.

1. To access the

headlamps, remove all of the push-pins that hold the filler panel cover in place. Do this by pressing in the center of each pin and then pulling up on the outer circle to remove the pin.

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2. Remove the two bolts at the top of the

headlamp assembly.

3. Loosen the bolt at the bottom of the headlamp

assembly to gain access to the bulb socket.

4. Use a screwdriver to help pry the headlamp

assembly away from the vehicle.

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5. Firmly grasp the outboard side of the headlamp

assembly with both hands and pull hard enough so that the whole assembly opens freely.

6. Use a screwdriver to

remove the bulb socket dust cover.

7. Turn the headlamp

housing socket counterclockwise to unlock the socket from the lamp housing.

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To reinstall the filler panel: 1. Place the filler panel in the correct location. 2. Reset each push-pin by holding each by the outer circle while pushing up on the pin assembly from below. The center portion of the push-pin should now be above the outer circle.

3. After placing each push-pin into the opening, press down on the outer circle until it is seated against the surface of the filler panel.

4. Lock each push-pin in place by pressing the center

of each down until they are level with the outer circles. Use care not to press down so far that the push-pin releases again.

8. Pull the old bulb out of

the socket.

9. Install the new bulb into the socket. Make sure that

the bulb is locked firmly into the bulb socket.

10. Reinstall the headlamp housing socket back into the

headlamp assembly.

11. Reinstall the headlamp assembly by reversing

Steps 2 through 6.

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Headlamp Aiming

Your vehicle has a visual optical headlamp aiming system equipped with horizontal aim indicators. The aim has been pre-set at the factory and should need no further adjustment. This is true even though your horizontal aim indicators may not fall exactly on the “0” (zero) marks on their scales.

If your vehicle is damaged in an accident, the headlamp aim may be affected. Aim adjustment to the low beam may be necessary if it is difficult to see lane markers (for horizontal aim), or if oncoming drivers flash their high beams at you (for vertical aim). If you believe your headlamps need to be re-aimed, we recommend that you take your vehicle to your dealer for service. However, it is possible for you to re-aim your headlamps as described in the following procedure.

NOTICE:

To make sure your headlamps are aimed properly, read all the instructions before beginning. Failure to follow these instructions could cause damage to headlamp parts.

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The vehicle should be properly prepared as follows: D The vehicle should be placed so the headlamps are

25 ft. (7.6 m) from a light colored wall or other flat surface.

D The vehicle must have all four tires on a perfectly

level surface which is level all the way to the wall or other flat surface.

D The vehicle should be placed so it is perpendicular to

the wall or other flat surface.

D The vehicle should not have any snow, ice or mud

attached to it.

D The vehicle should be fully assembled and all other work stopped while headlamp aiming is being done.

D The vehicle should be normally loaded with a full tank of fuel and one person or 160 lbs. (75 kg) on the driver’s seat.

D Tires should be properly inflated. Headlamp aiming is done with the vehicle low beam lamps. The high beam lamps will be correctly aimed if the low beam lamps are aimed properly. The headlamp aiming devices are under the hood near the headlamps.

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If you believe your headlamps need horizontal (left/right) adjustment, follow the horizontal aiming procedure. If you believe your headlamps need only vertical (up/down) adjustment, follow only the vertical aiming procedure. Adjustment screws can be turned with an E8 TorxR socket or T15 Torx screwdriver.

Headlamp Horizontal Aiming Turn the horizontal aiming screw (A) until the indicator (B) is lined up with zero.

Headlamp Vertical Aiming 1. Find the aim dot on the lens of the lamps.

Once the horizontal aim is adjusted, then adjust the vertical aim.

2. Measure the distance from the ground to the aim dot on each lamp; if left low beam, subtract two inches. Record this distance.

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3. At the wall or other flat surface, measure from the

floor to the recorded distance and draw a horizontal line the width of the vehicle.

NOTICE:

Do not cover a headlamp to improve beam cut-off when diming. Covering a headlamp may cause excessive heat build-up which may cause damage to the headlamp.

4. Turn on the low beam headlamps and place a piece of

cardboard or equivalent in front of the headlamp not being dimed. This should allow the beam cut-off of the headlamp being aimed to be seen on the flat surface.

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5. Turn the vertical aiming screw (C) until the

headlamp beam is aimed to the horizontal tape line.

Front Cornering Lamps 1. Follow Steps 1 through 4 in “Headlamps”

described previously.

2. Disconnect the cornering lamp bulb by pulling the

bulb out of the socket. Do not twist or turn the bulb.

3. Replace cornering lamp bulb by pushing the bulb

directly into the socket.

4. Reinstall the cornering lamp housing socket back

into the headlamp assembly.

5. Reverse Steps 1 through 4 in “Headlamps”

described previously.

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Front Turn Signal Lamps 1. The turn signal lamps are located beside the

headlamps. To access, lift off the bulb socket dust cover. See Step 1 under “Headlamps” described previously.

2. Press the tab down and turn the housing

socket clockwise to unlock the socket from the lamp housing.

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3. Remove the turn signal lamp housing socket and

replace the bulb.

4. Reverse Steps 1 and 2 to reinstall.

Windshield Wiper Blade Replacement Windshield wiper blades should be inspected at least twice a year for wear or cracking. See “Wiper Blade Check” in the Maintenance Schedule booklet under Part B “Owner Checks and Services” for more information. It’s a good idea to clean or replace the wiper blade assembly on a regular basis or when worn. For proper windshield wiper blade length and type, see “Normal Maintenance Replacement Parts” in the Index To replace the wiper blade assembly, do the following: 1. Turn the ignition to ACC and turn the wipers on.

Position the wipers on the windshield in the “mid” wipe position. Then with the door open, turn the ignition to OFF.

2. Tip the blade up almost to a “T” position and push

down on the tab to release the wiper blade assembly.

3. To install, align the wiper blade with the loop on the wiper blade assembly, and push up to snap it into place.

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Tires Your new vehicle comes with high-quality tires made by a leading tire manufacturer. If you ever have questions about your tire warranty and where to obtain service, see your Vehicle Warranty booklet for details.

CAUTION:

Poorly maintained and improperly used tires are dangerous. D Overloading your tires can cause

overheating as a result of too much friction. You could have an air-out and a serious accident. See “Loading Your Vehicle” in the Index.

CAUTION: (Continued)

CAUTION: (Continued)

D Underinflated tires pose the same danger as

overloaded tires. The resulting accident could cause serious injury. Check all tires frequently to maintain the recommended pressure. Tire pressure should be checked when your tires are cold.

D Overinflated tires are more likely to be

cut, punctured or broken by a sudden impact -- such as when you hit a pothole. Keep tires at the recommended pressure.

D Worn, old tires can cause accidents. If your

tread is badly worn, or if your tires have been damaged, replace them.

See “Inflation -- Tire Pressure” in this section for inflation pressure adjustment for higher speed driving.

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Inflation -- Tire Pressure The Tire-Loading Information label, which is located on the rear edge of the driver’s side rear door, shows the correct inflation pressures for your tires when they’re cold. “Cold” means your vehicle has been sitting for at least three hours or driven no more than 1 mile (1.6 km). If you’ll be driving at high speeds (e.g., speeds of 100 mph (160 km/h) or higher), where it is legal, set the cold inflation pressure to the maximum inflation pressure shown on the tire sidewall, or to 38 psi (265 kPa), whichever is lower. See the example below. When you end this high-speed driving, return to the cold inflation pressure shown on the Tire-Loading Information label. Example: You’ll find maximum load and inflation pressure molded on the tire’s sidewall, in small letters, near the rim flange. It will read something like this: Maximum load 690 kg (1521 lbs.) @ 300 kPa (44 psi) Max. Press. For this example, you would set the inflation pressure for high-speed driving at 38 psi (265 kPa).

NOTICE:

Don’t let anyone tell you that underinflation or overinflation is all right. It’s not. If your tires don’t have enough air (underinflation), you can get the following: D Too much flexing D Too much heat D Tire overloading D Bad wear D Bad handling D Bad fuel economy. If your tires have too much air (overinflation), you can get the following: D Unusual wear D Bad handling D Rough ride D Needless damage from road hazards.

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When to Check Check your tires once a month or more. Don’t forget your compact spare tire. It should be at 60 psi (420 kPa).

How to Check Use a good quality pocket-type gage to check tire pressure. You can’t tell if your tires are properly inflated simply by looking at them. Radial tires may look properly inflated even when they’re underinflated. Be sure to put the valve caps back on the valve stems. They help prevent leaks by keeping out dirt and moisture.

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Tire Pressure Monitor (TPM) System (If Equipped) The Tire Pressure Monitor (TPM) system uses radio and sensor technology to check tire pressure levels. Sensors, mounted on each road wheel, transmit tire pressure readings to a receiver located in the trunk. Tire pressure status and tire pressure warnings are shown on the Driver Information Center (DIC) display. See “Driver Information Center (DIC)” in the Index for details regarding DIC controls and displays. The system operates on a radio frequency subject to Federal Communications Commission (FCC) Rules and with Industry and Science Canada. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device complies with RSS-210 of Industry and Science Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

Changes or modifications to this system by other than an authorized service facility could void authorization to use this equipment. If the TPM system detects low tire pressure, below 24 psi (165 kPa), or high tire pressure, above 36 psi (248 kPa), a message, CHECK TIRE PRESSURE, will appear on the Driver Information Center (DIC) display. By pressing the INFO button, the DIC screen will show which tire(s) has the low or high pressure condition. See “Inflation -- Tire Pressure” in the Index for information regarding correct tire inflation. If a tire is low, you should stop as soon as possible and check all your tires for damage. If a tire is flat, see “If a Tire Goes Flat” in the Index.

NOTICE:

Do not use a tire sealant if your vehicle is equipped with Tire Pressure Monitors. The liquid sealant can damage the tire pressure monitor sensors.

Once a low or high tire pressure condition is detected, the TPM system will display the CHECK TIRE MESSAGE each time the engine is started, until the tire(s) are set to the correct inflation pressure.

The Certification/Tire Label, which is located on the rear edge of the driver’s side rear door, shows the correct inflation pressure for the tires on your vehicle. The TPM system also allows the driver to check the air pressure status of each road tire using the Driver Information Center (DIC). Each tire’s air pressure will be listed individually, in the following order: LF (left front or driver’s side front tire), RF (right front or passenger’s side front tire), RR (right rear or passenger’s side rear tire) and LR (left rear or driver’s side rear tire). See “Inflation -- Tire Pressure” in the Index for information regarding correct tire inflation. Also, see “Driver Information Center (DIC)” in the Index for information on the DIC controls and displays. If the DIC display doesn’t show tire pressures or the SERVICE TPM SYSTEM message appears, see your dealer for service. The TPM system may not work properly while the compact spare tire is installed. Anytime you replace one or more tires or rotate your tires the TPM system will need to be reset. A special tool is needed to reset the sensor identification codes. See your dealer for service. The TPM system can alert you about a low or high tire pressure condition, but it doesn’t replace normal tire maintenance. See “Tires” in the Index.

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Tire Inspection and Rotation Tires should be rotated every 6,000 to 8,000 miles (10 000 to 13 000 km). Any time you notice unusual wear, rotate your tires as soon as possible and check wheel alignment. Also check for damaged tires or wheels. See “When It’s Time for New Tires” and “Wheel Replacement” later in this section for more information. The purpose of regular rotation is to achieve more uniform wear for all tires on the vehicle. The first rotation is the most important. See “Scheduled Maintenance Services” in the Maintenance Schedule booklet for scheduled rotation intervals.

When rotating your tires, always use the correct rotation pattern shown here.

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Don’t include the compact spare tire in your tire rotation. After the tires have been rotated, adjust the front and rear inflation pressures as shown on the Tire-Loading Information label. Vehicles equipped with the Tire Pressure Monitor (TPM) system will need to have the sensors reset after a tire rotation is performed. A special tool is needed to reset the sensor identification codes. See your dealer for service. Make certain that all wheel nuts are properly tightened. See “Wheel Nut Torque” in the Index.

CAUTION:

Rust or dirt on a wheel, or on the parts to which it is fastened, can make wheel nuts become loose after a time. The wheel could come off and cause an accident. When you change a wheel, remove any rust or dirt from places where the wheel attaches to the vehicle. In an emergency, you can use a cloth or a paper towel to do this; but be sure to use a scraper or wire brush later, if you need to, to get all the rust or dirt off. See “Changing a Flat Tire” in the Index.

When It’s Time for New Tires

One way to tell when it’s time for new tires is to check the treadwear indicators, which will appear when your tires have only 1/16 inch (1.6 mm) or less of tread remaining.

You need a new tire if any of the following statements are true: D You can see the indicators at three or more places

around the tire.

D You can see cord or fabric showing through the

tire’s rubber.

D The tread or sidewall is cracked, cut or snagged deep

enough to show cord or fabric.

D The tire has a bump, bulge or split. D The tire has a puncture, cut or other damage that

can’t be repaired well because of the size or location of the damage.

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Buying New Tires To find out what kind and size of tires you need, look at the Tire-Loading Information label. The tires installed on your vehicle when it was new had a Tire Performance Criteria Specification (TPC Spec) number on each tire’s sidewall. When you get new tires, get ones with that same TPC Spec number. That way your vehicle will continue to have tires that are designed to give proper endurance, handling, speed rating, traction, ride and other things during normal service on your vehicle. If your tires have an all-season tread design, the TPC number will be followed by an “MS” (for mud and snow). If you ever replace your tires with those not having a TPC Spec number, make sure they are the same size, load range, speed rating and construction type (bias, bias-belted or radial) as your original tires.

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CAUTION:

Mixing tires could cause you to lose control while driving. If you mix tires of different sizes or types (radial and bias-belted tires), the vehicle may not handle properly, and you could have a crash. Using tires of different sizes may also cause damage to your vehicle. Be sure to use the same size and type tires on all wheels. It’s all right to drive with your compact spare, though. It was developed for use on your vehicle.

CAUTION:

If you use bias-ply tires on your vehicle, the wheel rim flanges could develop cracks after many miles of driving. A tire and/or wheel could fail suddenly, causing a crash. Use only radial-ply tires with the wheels on your vehicle.

Uniform Tire Quality Grading Quality grades can be found where applicable on the tire sidewall between tread shoulder and maximum section width. For example: Treadwear 200 Traction AA Temperature A The following information relates to the system developed by the United States National Highway Traffic Safety Administration, which grades tires by treadwear, traction and temperature performance. (This applies only to vehicles sold in the United States.) The grades are molded on the sidewalls of most passenger car tires. The Uniform Tire Quality Grading system does not apply to deep tread, winter-type snow tires, space-saver or temporary use spare tires, tires with nominal rim diameters of 10 to 12 inches (25 to 30 cm), or to some limited-production tires. While the tires available on General Motors passenger cars and light trucks may vary with respect to these grades, they must also conform to federal safety requirements and additional General Motors Tire Performance Criteria (TPC) standards.

Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tire graded 150 would wear one and a half (1 1/2) times as well on the government course as a tire graded 100. The relative performance of tires depends upon the actual conditions of their use, however, and may depart significantly from the norm due to variations in driving habits, service practices and differences in road characteristics and climate. Traction -- AA, A, B, C The traction grades, from highest to lowest, are AA, A, B, and C. Those grades represent the tire’s ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete. A tire marked C may have poor traction performance. Warning: The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include acceleration, cornering, hydroplaning, or peak traction characteristics.

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Temperature -- A, B, C The temperature grades are A (the highest), B, and C, representing the tire’s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel. Sustained high temperature can cause the material of the tire to degenerate and reduce tire life, and excessive temperature can lead to sudden tire failure. The grade C corresponds to a level of performance which all passenger car tires must meet under the Federal Motor Vehicle Safety Standard No. 109. Grades B and A represent higher levels of performance on the laboratory test wheel than the minimum required by law. Warning: The temperature grade for this tire is established for a tire that is properly inflated and not overloaded. Excessive speed, underinflation, or excessive loading, either separately or in combination, can cause heat buildup and possible tire failure.

Wheel Alignment and Tire Balance The wheels on your vehicle were aligned and balanced carefully at the factory to give you the longest tire life and best overall performance. Scheduled wheel alignment and wheel balancing are not needed. However, if you notice unusual tire wear or your vehicle pulling one way or the other, the alignment may need to be reset. If you notice your vehicle vibrating when driving on a smooth road, your wheels may need to be rebalanced. Wheel Replacement Replace any wheel that is bent, cracked, or badly rusted or corroded. If wheel nuts keep coming loose, the wheel, wheel bolts and wheel nuts should be replaced. If the wheel leaks air, replace it (except some aluminum wheels, which can sometimes be repaired). See your dealer if any of these conditions exist. Your dealer will know the kind of wheel you need. Each new wheel should have the same load-carrying capacity, diameter, width, offset and be mounted the same way as the one it replaces.

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If you need to replace any of your wheels, wheel bolts or wheel nuts, replace them only with new GM original equipment parts. This way, you will be sure to have the right wheel, wheel bolts and wheel nuts for your vehicle.

CAUTION:

Using the wrong replacement wheels, wheel bolts or wheel nuts on your vehicle can be dangerous. It could affect the braking and handling of your vehicle, make your tires lose air and make you lose control. You could have a collision in which you or others could be injured. Always use the correct wheel, wheel bolts and wheel nuts for replacement.

NOTICE:

The wrong wheel can also cause problems with bearing life, brake cooling, speedometer or odometer calibration, headlamp aim, bumper height, vehicle ground clearance and tire or tire chain clearance to the body and chassis.

See “Changing a Flat Tire” in the Index for more information.

Used Replacement Wheels

CAUTION:

Putting a used wheel on your vehicle is dangerous. You can’t know how it’s been used or how far it’s been driven. It could fail suddenly and cause an accident. If you have to replace a wheel, use a new GM original equipment wheel.

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Tire Chains

NOTICE:

If your vehicle has P235/55R17 size tires, don’t use tire chains. They can damage your vehicle because there’s not enough clearance. Use another type of traction device only if its manufacturer recommends it for use on your vehicle and tire size combination and road conditions. Follow that manufacturer’s instructions. To help avoid damage to your vehicle, drive slowly, readjust or remove the device if it’s contacting your vehicle, and don’t spin your wheels.

NOTICE: (Continued)

NOTICE: (Continued)

If you do find traction devices that will fit, install them on the front tires. If you have other tires, use tire chains only where legal and only when you must. Use only SAE Class “S” type chains that are the proper size for your tires. Install them on the front tires and tighten them as tightly as possible with the ends securely fastened. Drive slowly and follow the chain manufacturer’s instructions. If you can hear the chains contacting your vehicle, stop and retighten them. If the contact continues, slow down until it stops. Driving too fast or spinning the wheels with chains on will damage your vehicle.

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Appearance Care Remember, cleaning products can be hazardous. Some are toxic. Others can burst into flame if you strike a match or get them on a hot part of the vehicle. Some are dangerous if you breathe their fumes in a closed space. When you use anything from a container to clean your vehicle, be sure to follow the manufacturer’s warnings and instructions. And always open your doors or windows when you’re cleaning the inside. Never use these to clean your vehicle: D Gasoline D Benzene D Naphtha D Carbon Tetrachloride D Acetone D Paint Thinner D Turpentine D Lacquer Thinner D Nail Polish Remover They can all be hazardous -- some more than others -- and they can all damage your vehicle, too.

Don’t use any of these unless this manual says you can. In many uses, these will damage your vehicle: D Alcohol D Laundry Soap D Bleach D Reducing Agents Cleaning the Inside of Your Vehicle Use a vacuum cleaner often to get rid of dust and loose dirt. Wipe vinyl, leather, plastic and painted surfaces with a clean, damp cloth. Cleaning of Fabric/Carpet Your dealer has two cleaners, Multi-Purpose Interior Cleaner and Capture Non-Solvent Dry Spot and Soil Remover for cleaning fabric and carpet. They will clean normal spots and stains very well. You can get GM-approved cleaning products from your dealer. See “Appearance Care and Materials” in the Index.

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Here are some cleaning tips: D Always read the instructions on the cleaner label. D Clean up stains as soon as you can -- before they set. D Carefully scrape off any excess stain. D Use a clean cloth or sponge, and change to a

clean area often. A soft brush may be used if stains are stubborn.

D If a ring forms on fabric after spot cleaning, clean the

entire area immediately or it will set.

Cleaning Vinyl Use warm water and a clean cloth. D Rub with a clean, damp cloth to remove dirt.

You may have to do it more than once.

D Things like tar, asphalt and shoe polish will stain if

you don’t get them off quickly. Use a clean cloth and a vinyl/leather cleaner. See your dealer for this product.

Cleaning Leather Use a soft cloth with lukewarm water and a mild soap or saddle soap and wipe dry with a soft cloth. Then, let the leather dry naturally. Do not use heat to dry. D For stubborn stains, use a leather cleaner. See your

dealer for this product.

D Never use oils, varnishes, solvent-based or abrasive cleaners, furniture polish or shoe polish on leather.

D Soiled or stained leather should be cleaned

immediately. If dirt is allowed to work into the finish, it can harm the leather.

Cleaning the Top of the Instrument Panel Use only mild soap and water to clean the top surfaces of the instrument panel. Sprays containing silicones or waxes may cause annoying reflections in the windshield and even make it difficult to see through the windshield under certain conditions. Cleaning Interior Plastic Components Use only a mild soap and water solution on a soft cloth or sponge. Commercial cleaners may affect the surface finish.

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Cleaning Wood Panels Use a clean cloth moistened in warm, soapy water (use mild dish washing soap). Dry the wood immediately with a clean cloth. Cleaning Speaker Covers Vacuum around a speaker cover gently, so that the speaker won’t be damaged. Clean spots with just water and mild soap. Care of Safety Belts Keep belts clean and dry.

Cleaning Glass Surfaces Glass should be cleaned often. GM Glass Cleaner or a liquid household glass cleaner will remove normal tobacco smoke and dust films on interior glass. See “Appearance Care and Materials” in the Index. Don’t use abrasive cleaners on glass, because they may cause scratches. Avoid placing decals on the inside rear window, since they may have to be scraped off later. If abrasive cleaners are used on the inside of the rear window, an electric defogger element may be damaged. Any temporary license should not be attached across the defogger grid.

CAUTION:

Do not bleach or dye safety belts. If you do, it may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water.

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Cleaning the Outside of the Windshield and Wiper Blades If the windshield is not clear after using the windshield washer, or if the wiper blade chatters when running, wax, sap or other material may be on the blade or windshield. Clean the outside of the windshield with GM Windshield Cleaner, Bon AmiR Powder (non-scratching glass cleaning powder), GM Part No. 1050011. The windshield is clean if beads do not form when you rinse it with water. Grime from the windshield will stick to the wiper blades and affect their performance. Clean the blade by wiping vigorously with a cloth soaked in full-strength windshield washer solvent. Then rinse the blade with water. Check the wiper blades and clean them as necessary; replace blades that look worn. Weatherstrips Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth at least every six months. During very cold, damp weather more frequent application may be required. See “Recommended Fluids and Lubricants” in the Maintenance Schedule booklet.

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Cleaning the Outside of Your Vehicle The paint finish on your vehicle provides beauty, depth of color, gloss retention and durability. Washing Your Vehicle The best way to preserve your vehicle’s finish is to keep it clean by washing it often with lukewarm or cold water. Don’t wash your vehicle in the direct rays of the sun. Use a car washing soap. Don’t use strong soaps or chemical detergents. Be sure to rinse the vehicle well, removing all soap residue completely. You can get GM-approved cleaning products from your dealer. See “Appearance Care and Materials” in the Index. Don’t use cleaning agents that are petroleum based, or that contain acid or abrasives. All cleaning agents should be flushed promptly and not allowed to dry on the surface, or they could stain. Dry the finish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting. High pressure car washes may cause water to enter your vehicle.

Cleaning Exterior Lamps/Lenses Use only lukewarm or cold water, a soft cloth and a car washing soap to clean exterior lamps and lenses. Follow instructions under “Washing Your Vehicle.” Finish Care Occasional waxing or mild polishing of your vehicle by hand may be necessary to remove residue from the paint finish. You can get GM-approved cleaning products from your dealer. See “Appearance Care and Materials” in the Index. Your vehicle has a “basecoat/clearcoat” paint finish. The clearcoat gives more depth and gloss to the colored basecoat. Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint finish.

NOTICE:

Machine compounding or aggressive polishing on a basecoat/clearcoat paint finish may dull the finish or leave swirl marks.

Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage your vehicle’s finish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter. Exterior painted surfaces are subject to aging, weather and chemical fallout that can take their toll over a period of years. You can help to keep the paint finish looking new by keeping your vehicle garaged or covered whenever possible.

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Cleaning Aluminum or Chrome-Plated Wheels (If Equipped) Keep your wheels clean using a soft clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft clean towel. A wax may then be applied. The surface of these wheels is similar to the painted surface of your vehicle. Don’t use strong soaps, chemicals, abrasive polishes, abrasive cleaners, cleaners with acid or abrasive cleaning brushes on them because you could damage the surface. Do not use chrome polish on aluminum wheels. Use chrome polish only on chrome-plated wheels, but avoid any painted surface of the wheel, and buff off immediately after application. Don’t take your vehicle through an automatic car wash that has silicon carbide tire cleaning brushes. These brushes can also damage the surface of these wheels.

Cleaning Tires To clean your tires, use a stiff brush with a tire cleaner.

NOTICE:

When applying a tire dressing always take care to wipe off any overspray or splash from all painted surfaces on the body or wheels of the vehicle. Petroleum-based products may damage the paint finish and tires.

Sheet Metal Damage If your vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to the parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the warranty.

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Finish Damage Any stone chips, fractures or deep scratches in the finish should be repaired right away. Bare metal will corrode quickly and may develop into a major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your dealer or other service outlets. Larger areas of finish damage can be corrected in your dealer’s body and paint shop. Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, accelerated corrosion (rust) can occur on the underbody parts such as fuel lines, frame, floor pan and exhaust system even though they have corrosion protection.

At least every spring, flush these materials from the underbody with plain water. Clean any areas where mud and other debris can collect. Dirt packed in closed areas of the frame should be loosened before being flushed. Your dealer or an underbody car washing system can do this for you. Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on your vehicle. This damage can take two forms: blotchy, ringlet-shaped discolorations, and small irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, Cadillac will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever occurs first.

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GM Vehicle Care/Appearance Materials

PART NUMBER

SIZE

DESCRIPTION

USAGE

994954
1050172
1050173
1050174
1050214
1050427

Polishing Cloth – Wax Treated

23 in. x 25 in. Tar and Road Oil Remover 16 oz. (0.473 L) Chrome Cleaner and Polish 16 oz. (0.473 L) 16 oz. (0.473 L) White Sidewall Tire Cleaner 32 oz. (0.946 L) 23 oz. (0.680 L)

Vinyl Cleaner Glass Cleaner

1052918**

8 oz. (0.237 L)

Armor Allt Protectant

1052925

16 oz. (0.473 L)

Multi-Purpose Interior Cleaner Wheel Cleaner

2.5 sq. ft.

Capture Dry Spot Remover

16 oz. (0.473 L) 8 oz. (0.237 L)

Synthetic Chamois Silicone Tire Shine

1052929
1052930
12345721
12345725
12377964* 12377966* 12377984* See your General Motors Parts Department for these products. See “Recommended Fluids and Lubricants” in the Maintenance Schedule booklet. * For exterior use only. **Not recommended for use on instrument panels.

12 oz. (0.354 L) 16 oz. (0.473 L) 16 oz. (0.473 L) 16 oz. (0.473 L)

Finish Enhancer

Surface Cleaner

Cleaner Wax

Exterior polishing cloth

Removes tar, road oil and asphalt

Use on chrome, stainless steel, nickel, copper and brass

Removes soil and black marks from whitewalls Cleans vinyl tops, upholstery and convertible tops

Removes dirt, grime, smoke and fingerprints

Protects leather, wood, acrylics, Plexiglast, plastic,

rubber and vinyl

Cleans carpets, seats, interior trim, door panels

and floor mats

Spray on and rinse with water

Attracts, absorbs and removes soils on fabric

Shines vehicle without scratching

Spray on tire shine

Removes dust, fingerprints and surface contaminants Removes light scratches and oxidation and protects finish

Removes contaminants, blemishes and swirl marks

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Vehicle Identification Number (VIN)

This is the legal identifier for your vehicle. It appears on a plate in the front corner of the instrument panel, on the driver’s side. You can see it if you look through the windshield from outside your vehicle. The VIN also appears on the Vehicle Certification and Service Parts labels and the certificates of title and registration.

Engine Identification The 8th character in your VIN is the engine code. This code will help you identify your engine, specifications and replacement parts. Service Parts Identification Label You’ll find this label on the under side of the spare tire cover in the trunk. It’s very helpful if you ever need to order parts. On this label is: D your VIN, D the model designation, D paint information and D a list of all production options and

special equipment.

Be sure that this label is not removed from the vehicle.

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Electrical System Add-On Electrical Equipment

NOTICE:

Don’t add anything electrical to your vehicle unless you check with your dealer first. Some electrical equipment can damage your vehicle and the damage wouldn’t be covered by your warranty. Some add-on electrical equipment can keep other components from working as they should.

Your vehicle has an air bag system. Before attempting to add anything electrical to your vehicle, see “Servicing Your Air Bag-Equipped Vehicle” in the Index.

Headlamp Wiring The headlamp wiring system has four individual fuses, LF low, RF low, LF high and RF high. An electrical overload will cause the lamps to go on and off, or in some cases to remain off. If this happens, have the headlamp wiring checked right away. Windshield Wiper Fuses A circuit breaker protects the wiper motor. If the wiper motor overheats due to heavy snow, the wipers will stop until the motor cools and will then restart. A MiniFuseR powers the wiper motor. If the MiniFuse blows, there is an electrical problem. Be sure to have it fixed. Power Windows and Other Power Options Circuit breakers protect the power windows and power seats. When the current load is too heavy, the circuit breaker opens and closes, protecting the circuit until the problem is fixed or goes away.

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Fuses and Circuit Breakers The wiring circuits in your vehicle are protected from short circuits by a combination of fuses and circuit breakers. This greatly reduces the chance of fires caused by electrical problems. Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the identical size and rating. If a MaxiFuseR should blow, see your dealer for service immediately. If you ever have a problem on the road and don’t have a spare fuse, you can “borrow” one that has the same amperage. Pick some feature of your vehicle that you can get along without -- like the radio or cigarette lighter -- and use its fuse, if it is the correct amperage. Replace it as soon as you can. The MaxiFuses are located in two Bussed Electrical Centers (BEC), one located in the engine compartment on the passenger’s side and the other under the rear seat on the driver’s side. If a MaxiFuse should blow, have your vehicle serviced by your dealer immediately.

Engine Compartment Bussed Electrical Center

The Engine Compartment Bussed Electrical Center (BEC) is located next to the engine on the passenger’s side of the vehicle. For more information on location, see “Engine Compartment Overview” in the Index. To access the fuse block, push in the two tabs located on the top and the bottom of the fuse block cover. Fuse 22 or 23 can be moved to the outer position to enable the accessory power outlets or cigarette lighter when the ignition is not on. See your dealer for additional assistance, if needed.

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Minifuses

10
11
12
13
14
15
16
17
18
19

Usage Headlamp Low Beam Left Headlamp Low Beam Right Instrument Panel Powertrain Control Module Battery Headlamp High Beam Right Headlamp High Beam Left Ignition 1
Fog Transmission Cruise Control Coil Module Injector Bank #2
Not Used Not Used Powertrain Control Module Ignition

Minifuses

Usage Assembly Line Diagnostic Link Accessory Windshield Wipers Not Used

6-68

Minifuses

20
21
22
23
24
25
26

Micro Relays

27
28
29
30
31
32

Usage Oxygen Sensor Injector Bank #1
Cigar Lighter #2
Cigar Lighter #1
Daytime Running Lamps Horn Air Conditioner Clutch

Usage Headlamp High Beam Headlamp Low Beam Fog Lamps Daytime Running Lamps Horn Air Conditioner Clutch

Mini Relays

33
34

Usage Not Used Accessory

Mini Relays

35
36
37
38
39
40

Usage Not Used Starter 1
Cooling Fan Secondary Ignition 1
Cooling Fan Series/Parallel Cooling Fan Primary

Maxibreaker

41

Usage Starter

MaxiFuses

42
43
44
45
46
47

Usage Not Used Not Used Anti-Lock Brake System Air Pump Cooling Fan Secondary Cooling Fan Primary

The spare fuses are located in numbers 48 through 52. The fuse puller is located in number 53.

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Removing the Rear Seat Cushion

To Reinstall the Rear Seat Cushion

NOTICE:

The battery and main fuse blocks are located under the rear seat cushion. The battery’s ground terminal and some relay wires are exposed. To help avoid damage to the battery and wires, be careful when removing or reinstalling the seat cushion. Do not remove covers from covered parts. Do not store anything under the seat, as objects could touch exposed wires and cause a short.

To Remove the Rear Seat Cushion 1. Pull up on the front of the cushion to release the

front hooks.

2. Pull the cushion up and out toward the front of

the vehicle.

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CAUTION:

A safety belt that isn’t properly routed through the seat cushion or is twisted won’t provide the protection needed in a crash. If the safety belt hasn’t been routed through the seat cushion at all, it won’t be there to work for the next passenger. The person sitting in that position could be badly injured. After reinstalling the seat cushion, always check to be sure that the safety belts are properly routed and are not twisted.

1. Buckle the center passenger position safety belt, then

route the safety belts through the proper slots in the seat cushion. Don’t let the safety belts get twisted.

2. Slide the rear of the cushion up and under the

seatback so the rear-locating guides hook into the wire loops on the back frame.

3. With the seat cushion lowered, push rearward and

then press down on the seat cushion until the spring locks on both ends engage.

4. Check to make sure the safety belts are properly

routed and that no portion of any safety belt is trapped under the seat. Also make sure the seat cushion is secured.

Rear Underseat Bussed Electrical Center

The rear BEC is located under the rear seat on the driver’s side. The rear seat cushion must be removed to access the BEC. See “Removing the Rear Seat Cushion” in the Index.

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Minifuses

10
11
12
13
14
15
16
17
18
19

Usage RR Lumbar, Antenna Driver Door Module Heated Seat Left Rear Power Tilt and Telescoping Steering Supplemental Inflation Restraint Not Used Lamps Park Right Fuel Tank Ventilation Solenoid Ignition 1
Interior Lamp Dimmer Module Sunshade Navigation Heated Seat Left Front Interior Lamps Right Rear Door Module Stoplamps

Minifuses

Usage Fuel Pump Heater, Ventilation and Air Conditioning Battery Memory Seat, Tilt and Telescoping Steering

6-72

Minifuses

20
21
22

23
24
25
26
27
28
29
30
31
32

33

Usage Park/Reverse Audio Retained Accessory Power for Sunroof Lamps, Parking Left Night Vision Passenger Door Module Body Export Lights, Power Locks Rear HVAC Blower Ignition Switch Hazard Signal Reverse, Locks Continuous Variable Road Sensing Suspension Heating, Ventilation, Air Conditioning

Minifuses

34
35
36
37
38

Micro Relays

39
40
41
42
43
44
45
46

Usage Ignition 3 Rear Antilock Braking System Heated Seat, Right Front Heated Seat, Right Rear Dimmer

Usage Fuel Pump Parking Lamps Ignition 1
Park Brake A Park Brake B Park Shift Interlock Reverse Lamps Retained Accessory Power for Sunroof

6-73

Mini Relays

58
59

MaxiFuses

60
61
62
63
64
65
66

Usage Cigar Lighter Right Rear Defog

Usage Park Brake Rear Defog HVAC Blower Audio Amplifier ELC Compressor/Exhaust Cigar Lighter Not Used

The spare fuses are located in numbers 70 through 74. The fuse puller is located in number 75.

Micro Relays

47
48
49
50
51
52
53
54
55

Usage Reverse Lockout CVRSS Dampers Ignition 3
Fuel Tank Door Release Interior Lamps Trunk Release Not Used Lock, Cylinder Electronic Level Control Compressor

Circuit Breakers

Usage

56
57

Power Seats Power Windows

6-74

Replacement Bulbs Application

Headlamps, Composite

Number

Inner High Beam

. . . . . . . . . . . . . . . . . . . . . . . .

9005

Outer Low Beam

. . . . . . . . . . . . . . . . . . . . . . . .

9006

Front Turn Signal

. . . . . . . . . . . . . . . . . . . . . . . .

3157

Cornering Lamps

. . . . . . . . . . . . . . . . . . . . . . . .

3157

Capacities and Specifications The following approximate capacities are given in English and metric conversions. Please refer to “Recommended Fluids and Lubricants” in the Maintenance Schedule booklet for more information.

Engine Specifications Displacement . . . . . . . . . Type VIN Engine Code DeVille and DHS DTS

. . . . . . . . . . . . . . . . . . . . . . . . .

279 cubic inches (4 565 cc) 4.6 L DOHC V8

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Horsepower

DeVille and DHS

. . . . . . . .

DTS

. . . . . . . . . . . . . . . . . . . .

275 (bhp) @ 5600 rpm 205 (kW) @ 5600 rpm 300 (bhp) @ 6000 rpm 224 (kW) @ 6000 rpm

Torque

DeVille and DHS

. . . . . . .

DTS

. . . . . . . . . . . . . . . . . .

Firing Order Thermostat Starts To Open

. . . . . . . . . . . . . . . . . . .

. .

300 (lb-ft) @ 4000 rpm 407 (N·m) @ 4000 rpm 295 (lb-ft) @ 4400 rpm 400 (N·m) @ 4400 rpm 1-2-7-3-4-5-6-8
177-184_F (81-85_C)

6-75

. . . . . . . . . .

15.0 quarts (14.2 L)

Passenger Compartment Air

Wheel Nut Torque 100 lb-ft (140 N·m) Capacities Transaxle (4T80-E) Crankcase (Engine Oil with Filter Change) Engine Cooling System Fuel Tank Air Conditioning Refrigerant

. . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . .

7.5 quarts (7.1 L) 12.5 quarts (11.8 L) 18.5 U.S. gallons (70.1 L) . . . . . . . . See refrigerant charge label under the hood.

All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this manual. Recheck fluid level after filling.

6-76

Normal Maintenance Replacement Parts Engine Air

Cleaner/Filter Element

. . . . . . . .

AC Type A1208C

Filter Element

. . . . . . . . . . . . . . . . . . . . . .

Fuel Filter Element Engine Oil Filter PCV Valve Spark Plugs

. . . . . . . . . . . .

. . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

AC Type AC Type GF-627
AC Type PF-58
AC Type CV-774C PT16EPR-C13
(GM Part 12561466) 0.050 inches (1.3 mm) AC Type 131-66

Gap:

. . . . . . . . . . . . . . . . . . .

. . . . . . . . . . . . . . . . . . . .

Thermostat Windshield Wiper Blade (Shepherd’s Hook Type)

. . . . . .

22 inches (56.5 cm)

Vehicle Dimensions Wheel Base Length Height Width Front Tread Rear Tread

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

115.5 inches (293.4 cm) 207.2 inches (526.3 cm) 56.7 inches (144.0 cm) 74.5 inches (189.2 cm) 62.7 inches (159.3 cm) 62.2 inches (158.0 cm)

Section 7 Customer Assistance Information

Here you will find out how to contact Cadillac if you need assistance. This section also tells you how to obtain service publications and how to report any safety defects.

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7-3

7-4
7-5

7-5
7-7

Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Roadside Service Roadside Service for the Hearing or Speech Impaired

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7-8
7-10
7-10

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Courtesy Transportation Transportation Options Warranty Information Reporting Safety Defects to the United States Government Reporting Safety Defects to the Canadian Government Reporting Safety Defects to General Motors

7-

7-1

Customer Satisfaction Procedure

Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken:

7-2

STEP ONE -- Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager. STEP TWO -- If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Cadillac Customer Assistance Center, 24 hours a day, by calling 1-800-458-8006. In Canada, contact GM of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: D Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.)

D Dealership name and location D Vehicle delivery date and present mileage

When contacting Cadillac, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One first if you have a concern. STEP THREE -- Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you should file with the GM/BBB Auto Line Program to enforce any additional rights you may have. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.

You may contact the BBB using the toll-free telephone number or write them at the following address:

BBB Auto Line Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100

This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program. Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Cadillac by dialing: 1-800-833-CMCC (2622). (TTY users in Canada can dial 1-800-263-3830.)

7-3

Customer Assistance Offices Cadillac encourages customers to call the toll-free number for assistance. If a U.S. customer wishes to write to Cadillac, the letter should be addressed to Cadillac’s Customer Assistance Center. United States

Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. Box 33169
Detroit, MI 48232-5169
1-800-458-8006
1-800-833-2622 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-882-1112
From: Puerto Rico:

1-800-496-9992 (English) 1-800-496-9993 (Spanish) 1-800-496-9994

U.S. Virgin Islands:

Fax Number: 313-381-0022

7-4

Canada

General Motors of Canada Limited Customer Communication Centre, 163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800

Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands)

General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740
Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000
Long Distance: 011-52 - 53 29 0 800

GM Mobility Program for Persons with Disabilities

Roadside Service

This program, available to qualified applicants, can reimburse you up to $1,000
toward aftermarket driver or passenger adaptive equipment you may require for your vehicle (hand controls, wheelchair/scooter lifts, etc.).

This program can also provide you with free resource information, such as area driver assessment centers and mobility equipment installers. The program is available for a limited period of time from the date of vehicle purchase/lease. See your dealer for more details or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. GM of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. When calling from outside Canada, please dial 1-905-644-3063. All TTY users call 1-800-263-3830.

Cadillac’s exceptional Roadside Service is more than an auto club or towing service. It provides every Cadillac owner with the advantage of contacting a Cadillac advisor and, where available, a Cadillac trained dealer technician who can provide on-site service.

7-5

Each technician travels with a specially equipped service vehicle complete with the necessary Cadillac parts and tools required to handle most roadside repairs. Cadillac Roadside Servicer can be reached by dialing 1-800-882-1112, 24 hours a day, 365 days a year. This service is provided at no charge for any warranty-covered situation and for a nominal charge if the Cadillac is no longer under warranty. Roadside Service is available only in the United States and Canada. Cadillac Owner Privilegest Roadside Service provides several Cadillac Owner Privilegest at “no charge,” throughout your 2001 Cadillac Warranty Period -- 48 months/ 50,000 miles (80 000 km).

7-6

Emergency Road Service is performed on site for the following situations: D Towing Service D Battery Jump Starting D Lock Out Assistance D Fuel Delivery D Flat Tire Change (Covers change only)

D Trip Interruption -- If your trip is interrupted due to a warranty failure, incidental expenses may be reimbursed during the 48 months/50,000 miles (80 000 km) warranty period. Items covered are hotel, meals and rental car.

Roadside Service Availability Wherever you drive in the United States or Canada, an advisor is available to assist you over the phone. A dealer technician, if available, can travel to your location within a 30 mile (50 km) radius of a participating Cadillac dealership. If beyond this radius, we will arrange to have your car towed to the nearest Cadillac dealership. Reaching Roadside Service Dial the toll-free Roadside Service number: 1-800-882-1112. An experienced Roadside Service Advisor will assist you and request the following information: D A description of the problem D Name, home address, home telephone number D Location of your Cadillac and number you are

calling from

D The model year, Vehicle Identification Number

(VIN), mileage and date of delivery

Roadside Service for the Hearing or Speech Impaired Roadside Service is prepared to assist owners who have hearing difficulties or are speech impaired. Cadillac has installed special telecommunication devices called Text Telephone (TTY) in the Roadside Service Center. Any customer who has access to a (TTY) or a conventional teletypewriter can communicate with Cadillac by dialing from the United States or Canada 1-888-889-2438 -- daily, 24 hours.

7-7

Courtesy Transportation Cadillac has always exemplified quality and value in its offering of motor vehicles. To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for new vehicles. The Courtesy Transportation program is offered to retail purchase/lease customers in conjunction with the Bumper-to-Bumper coverage provided by the New Vehicle Limited Warranty. Several transportation options are available when warranty repairs are required. This will reduce your inconvenience during warranty repairs. Plan Ahead When Possible When your vehicle requires warranty service, you should contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership, let them know this, and ask for instructions.

If the dealer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for same day repair. Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait Cadillac helps minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following:

Shuttle Service Participating dealers can provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes a one way shuttle ride to a destination up to 10 miles from the dealership.

Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, reimbursement up to $30 per day (five days maximum) may be available for the use of public transportation such as taxi or bus. In addition, should you arrange transportation through a friend or relative, reimbursement for reasonable fuel expenses up to $10 per day (five day maximum) may be available. Claim amounts should reflect actual costs and be supported by original receipts.

7-8

Courtesy Rental Vehicle When your vehicle is unavailable due to warranty repairs, your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle you obtained, at actual cost, up to a maximum of $37.00 per day supported by receipts. This requires that you sign and complete a rental agreement and meet state, local and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage or rental usage beyond the completion of the repair. Generally it is not possible to provide a like-vehicle as a courtesy rental.

Additional Program Information Courtesy Transportation is available during the Bumper-to-Bumper warranty coverage period, but it is not part of the New Vehicle Limited Warranty. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information. Courtesy Transportation is available only at participating dealers and all program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. Canadian Vehicles: For warranty repairs during the Complete Vehicle Coverage period of the General Motors of Canada New Vehicle Limited Warranty, alternative transportation may be available under the Courtesy Transportation Program. Please consult your dealer for details.

7-9

General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion. Warranty Information Your vehicle comes with a separate warranty booklet that contains detailed warranty information. REPORTING SAFETY DEFECTS TO THE UNITED STATES GOVERNMENT If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer or General Motors. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to:

NHTSA, U.S. Department of Transportation Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from the hotline.

7-10

REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may write to:

Transport Canada 330 Sparks Street Tower C Ottawa, Ontario K1A 0N5

REPORTING SAFETY DEFECTS TO GENERAL MOTORS In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you’ll notify us. Please call us at 1-800-458-8006, or write:

Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. Box 33169
Detroit, MI 48232-5169

In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

7-11

2001 CADILLAC SERVICE PUBLICATIONS ORDERING INFORMATION

The following publications covering the operation and servicing of your vehicle can be purchased by filling out

the Service Publication Order Form in this book and mailing it in with your check, money order,

or credit card information to Helm, Incorporated (address below.)

SERVICE MANUALS Service Manuals have the diagnosis and repair information on engines, transmission, axle, suspension, brakes, electrical, steering, body, etc. RETAIL SELL PRICE: $120.00

CURRENT PUBLICATIONS FOR 2001 CADILLAC OWNER’S INFORMATION Owner publications are written directly for Owners and intended to provide basic operational information about the vehicle.

TRANSMISSION, TRANSAXLE, TRANSFER CASE UNIT REPAIR MANUAL This manual provides information on unit repair service procedures, adjustments and specifications for the 2001 GM transmissions, transaxles and transfer cases. RETAIL SELL PRICE: $50.00

SERVICE BULLETINS Service Bulletins give technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of your vehicle.

PLEASE COMPLETE THE ORDER FORM SHOWN ON THE FOLLOWING PAGE AND MAIL TO:

Helm, Incorporated S P.O. Box 07130 S Detroit, MI 48207

7-12

Owner’s Manual. RETAIL SELL PRICE: $15.00

CURRENT & PAST MODEL ORDER FORMS Service Publications are available for current and past model GM vehicles. To request an order form, please specify year and model name of the vehicle.

OR ORDER TOLL FREE: 1-800-551-4123

Monday-Friday 8:00 AM – 6:00 PM Eastern Time Visit Helm, Inc. on the World Wide Web at: www.helminc.com For Credit Card Orders Only (VISA–MasterCard–Discover)

ORDER TOLL FREE

(NOTE: For Credit Card Holders Only)

1-800-551-4123

(Monday-Friday 8:00 AM – 6:00 PM EST)

FAX Orders Only 1-313-865-5927

Orders will be mailed within 10 days of receipt. Please allow adequate time for postal service. If further information is needed, write to the address shown below or call 1-800-551-4123. Material cannot be returned for credit without packing slip with return information within 30 days of delivery. On returns, a re-stocking fee may be applied against the original order.

PUBLICATION FORM PUBLICATION FORM

NUMBER NUMBER

ITEM DESCRIPTION

VEHICLE MODEL

NAME

Service Manual Car & Light Truck Transmission Unit Repair

Owner’s Manual

TOTAL PRICE

YEAR 2001

2001

2001

QTY.

PRICE EACH*

$120.00

$50.00

$15.00

NOTE: Dealers and Companies please provide dealer or company name, and also the name of the person to whose attention the shipment should be sent. Mail completed order form to:

HELM, INCORPORATED S P.O. Box 07130 S Detroit, MI 48207
For purchases outside U.S.A. please write to the above address for quotation.

(CUSTOMER’S NAME)

(ATTENTION)

(STREET ADDRESS—NO P.O. BOX NUMBERS)

(CITY)

(STATE)

DAYTIME TELEPHONE NO.

( )

AREA CODE

(ZIP CODE)

Check or Money Order payable to Helm, Inc. (USA funds only — do not send cash.)

MasterCard

VISA

Discover

Account Number: Expiration Date mo/yr:

CUSTOMER SIGNATURE

TOTAL MATERIAL

Michigan Purchasers add 6% sales tax

U.S. Order Processing

Canadian Postage

GRAND TOTAL

$6.00

Check here if your billing address is different from your shipping address shown.

GM-CAD-ORD99

*(Prices are subject to change without notice and without incurring obligation. Allow ample time for delivery.)

Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents 7-13
are to make checks payable in U.S. funds.