2004 Cadillac CTS Owners Manual

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do this for you. Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on your vehicle. This damage can take two forms: blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, GM will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever occurs ﬁrst. 5-91 Vehicle Care/Appearance Materials See your GM dealer for more information on purchasing the following products. Vehicle Care/Appearance Materials Description Usage Polishing Cloth Wax-Treated Tar and Road Oil Remover Chrome Cleaner and Polish White Sidewall Tire Cleaner Vinyl Cleaner Glass Cleaner Chrome and Wire Wheel Cleaner Finish Enhancer 5-92 Interior and exterior polishing cloth. Removes tar, road oil and asphalt. Use on chrome or stainless steel. Removes soil and black marks from whitewalls. Cleans vinyl tops, upholstery and convertible tops. Removes dirt, grime, smoke and ﬁngerprints. Removes dirt and grime from chrome wheels and wire wheel covers. Removes dust, ﬁngerprints, and surface contaminants. Spray on wipe off. Vehicle Care/Appearance Materials (cont’d) Description Usage Swirl Remover Polish Cleaner Wax Foaming Tire Shine Low Gloss Wash Wax Concentrate Spot Lifter Odor Eliminator Removes swirl marks, ﬁne scratches and other light surface contamination. Removes light scratches and protects ﬁnish. Cleans, shines and protects in one easy step, no wiping necessary. Medium foaming shampoo. Cleans and lightly waxes. Biodegradable and phosphate free. Quickly and easily removes spots and stains from carpets, vinyl and cloth upholstery. Odorless spray odor eliminator used on fabrics, vinyl, leather and carpet. See your General Motors parts department for these products. See RecommendedFluidsandLubricants onpage6-13. Vehicle Identiﬁcation Vehicle Identiﬁcation Number (VIN) This is the legal identiﬁer for your vehicle. It appears on a plate in the front corner of the instrument panel, on the driver’s side. You can see it if you look through the windshield from outside your vehicle. The VIN also appears on the Vehicle Certiﬁcation and Service Parts labels and the certiﬁcates of title and registration. Engine Identiﬁcation The 8th character in your VIN is the engine code. This code will help you identify your engine, speciﬁcations and replacement parts. Service Parts Identiﬁcation Label You’ll ﬁnd this label in the trunk. It’s very helpful if you ever need to order parts. On this label is: • your VIN, • the model designation, • paint information and • a list of all production options and special equipment Be sure that this label is not removed from the vehicle. Electrical System Add-On Electrical Equipment Notice: Don’t add anything electrical to your vehicle unless you check with your dealer ﬁrst. Some electrical equipment can damage your vehicle and the damage wouldn’t be covered by your warranty. Some add-on electrical equipment can keep other components from working as they should. Your vehicle has an air bag system. Before attempting to add anything electrical to your vehicle, see Servicing YourAirBag-EquippedVehicleonpage1-58. 5-93 Windshield Wiper Fuses The windshield wiper motor is protected by an internal circuit breaker. If the wiper motor overheats due to heavy snow, the wipers will stop until the motor cools and will then restart. Power Windows and Other Power Options Circuit breakers protect the power windows and power seats. When the current load is too heavy, the circuit breaker opens and closes, protecting the circuit until the problem is ﬁxed or goes away. Fuses and Circuit Breakers The wiring circuits in your vehicle are protected from short circuits by a combination of fuses and circuit breakers. This greatly reduces the chance of ﬁres caused by electrical problems. Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the identical size and rating. If a fuse blows, see your dealer for service immediately. If you ever have a problem on the road and don’t have a spare fuse, you can “borrow” one that has the same amperage. Pick some feature of your vehicle that you can get along without – like the radio or cigarette lighter – and use its fuse, if it is the correct amperage. Replace it as soon as you can. The fuses are located in three fuse blocks, one located in the engine compartment on the passenger’s side and the other two under the rear seat. 5-94 Underhood Fuse Block The underhood fuse block is located in the engine compartment on the passenger’s side of the vehicle. See EngineCompartmentOverviewonpage5-12 for more information on location. To access the fuses, push in the two tabs located on each side of the fuse block cover. Then lift the cover off. Relays LO SPEED FAN RELAY MINI Usage Low Speed Fan Motor HI SPEED FAN RELAY MINI High Speed Fan Motor ACCESSORY RELAY MINI Accessory Power Outlets 5-95 Usage Relays Usage FOG LAMP RELAY MICRO Fog Lamps MAIN RELAY Powertrain/ECM Starter Solenoid MICRO STARTER RELAY MINI CMP CLU RELAY MICRO Compressor Clutch IGN-1 RELAY Ignition Switch (ON) MICRO Wiring Harnesses Usage BODY W/H Wiring Harness Connection I/P W/H Wiring Harness Connection ENG W/H Engine Wiring Harness Connection FORWARD LAMP Forward Lamp Wiring Harness Connection Series/Parallel Fan RELAY MINI PARK LAMP RELAY MICRO Parking Lamps HORN RELAY Horn Relays S/P FAN MICRO HI BEAM RELAY MICRO High-Beam Headlamps DRL RELAY MICRO-OPT Daytime Running Lamps LO BEAM RELAY/HID MINI-OPT Low-Beam HID Headlamps (Option) HDLP WASH RELAY MINI-OPT Headlamp Washer Motor (Option) CIGAR RELAY MINI Cigarette Lighter (Option) BLOWER Front Blower RELAY MINI 5-96 J Cases R REAR R REAR L REAR L REAR Usage RRPDB (Passenger’s Side Rear Power Distribution Box) RRPDB (Passenger’s Side Rear Power Distribution Box) LRPDB (Driver’s Side Rear Power Distribution Box) LRPDB (Driver’s Side Rear Power Distribution Box) HI FAN High Cooling Fan Motor LO FAN Low Cooling Fan Motor BLOWER PWM Fan Motor Assembly STARTER Starter Solenoid EBCM Electronic Brake Control Module Fuses RT PARK Usage Passenger’s Side Taillamp Assembly, Front Sidemarker and Front Parking Lamp Assembly HORN Dual Horn Assembly LT HI BEAM Driver’s Side High-Beam Headlamp LT LOW BEAM Driver’s Side Low-Beam Headlamp RT LOW BEAM Passenger’s Side Low-Beam Headlamp RT HI BEAM Passenger’s Side High-Beam Headlamp SPARE SPARE THEFT Not Used Not Used ECM (Electronic Control Module), TCM (Transmission Control Module), PASS-Key® III+ Module 5-97 Fuses LT PARK Usage Driver’s Side Taillamp Assembly, Front Sidemarker and Front Parking Lamp Assembly LIC/DIMMING Rear License Plate Assembly, DIM DIM/ALDL DIM, ALDL (Assembly Line Data Link) Fuses ECM TCM/IPC Usage Electronic Control Module TCM, ECM and IPC (Instrument Panel Cluster) SPARE Not Used IGN MOD Front Bank Ignition Modules FLASHER Turn Signal/Hazard Flasher Module ELEC PRNDL Electronic PRNDL MANIFOLD Manifold Flaps 1 and 2, Air Mass Meter, Canister Purge Valve STRG CTLS Steering Wheel Control Pad, Headlamp Switch HTR VLV/ CLTCH Heater Valve, Clutch Switch (Normal Closed), Clutch Switch (Normal Open), Jumper to Start Relay Coil for Automatic Transmission WASH NOZ Driver’s and Passenger’s Side Heated Washer Nozzles ECM/TCM 5-98 TCC/ET TCC/ET Brake Switch (Extended Travel), TCC/ET Brake Switch (Cruise Disable) STOP LP SW Stoplamp Switch IGN SW Ignition Switch (Power to IGN-3 and CRANK) VOLT CHECK DIM (Dash Integration Module) TCM (Transmission Control Module), ECM (Electronic Control Module), IPC (Instrument Panel Cluster), PASS-Key® III+ Module Fuses Usage WPR MOD Windshield Wiper Module Assembly INJ Fuel Injectors COMP CLUTCH Compressor Clutch WPR SW Windshield Wiper/Washer Switch FOG LAMP Fog Lamps OUTLET Center Console Accessory Power Outlet POST 02 Driver’s and Passenger’s Side Oxygen Sensors, LRPDB (Pusher Cooling Fan Relay) I/P OUTLET Instrument Panel Accessory Power Outlet Fuses CCP PRE 02 SPARE SPARE SPARE Usage Climate Control Driver’s and Passenger’s Side Oxygen Sensors, Transmission Output Speed Sensor Not Used Not Used Not Used Circuit Breakers HDLP WASH C/B-OPT Usage Headlamp Washer Motor (Optional) 5-99 Removing the Rear Seat Cushion Notice: If, when removing or reinstalling the rear seat, you do not do it carefully, you could damage the fuse center. Avoid contact between the rear seat and the fuse center whenever you remove or reinstall the rear seat. To remove the rear seat cushion, do the following: 1. Pull up on the front of the cushion to release the front hooks. 2. Pull the cushion up and out toward the front of the vehicle. 3. Slide the cushion out one of the rear doors and set it aside. 5-100 Rear Pass-Through Seat CAUTION: (Continued) hasn’t been routed through the seat cushion at all, it won’t be there to work for the next passenger. The person sitting in that position could be badly injured. After reinstalling the seat cushion, always check to be sure that the safety belts are properly routed and are not twisted. To reinstall the rear seat cushion, do the following: 1. Position the seat cushion so that you can route the safety belts through the proper slots in the seat cushion. 2. Slide the rear of the cushion up and under the seatback so the rear-locating guides hook into the wire loops on the back frame. 3. With the seat cushion lowered, push rearward and then press down on the seat cushion until the seat cushion snaps into place. 4. Push and pull on the seat cushion to make sure it is locked into place. 5. Check to make sure the safety belts are properly routed and that no portion of any safety belt is trapped under the seat cushion. 5-101 Split-Folding Rear Seat {CAUTION: A safety belt that isn’t properly routed through the seat cushion or is twisted won’t provide the protection needed in a crash. If the safety belt CAUTION: (Continued) Rear Underseat Fuse Block (Driver’s Side) The driver’s side rear fuse block is located under the rear seat on the driver’s side of the vehicle. The rear seat cushion must be removed to access the rear fuse block. See “Removing the Rear Seat Cushion” listed previously. To access the fuse block, push in the two tabs located at each end of the fuse block cover. Then lift the cover off. 5-102 Usage Relays SPARE SPARE SPARE Not Used Not Used Not Used PUSHER FAN Pusher Fan (Export Only) L POSITION RELAY MICRO Driver’s Side Position Lamp R POSITION RELAY MICRO Passenger’s Side Position Lamp Heated Seat Modules, Air Inlet IGN 3 RELAY Motor, Shifter Assembly MICRO STANDING LAMP RLY MICRO Control for Position Lamp Relays TRK DR REL SOL RELAY MICRO Trunk Release Motor REV LAMP RELAY MICRO ISRVM (Inside Rearview Mirror), License Plate Lamp Assembly Fuses Usage Driver’s Heated Seat Module Driver’s Power Seat Switch, Memory Seat Module DR RELEASE Trunk Release Motor REVERSE ISRVM (Inside Rearview Mirror), License Plate Lamp Assembly Not Used Taillamp Assemblies, Front Position Lamp Assemblies Not Used Not Used Radio, OnStar Module Not Used L FRT HTD SEAT MOD MEM/ADAPT SEAT TRUNK LAMP SPARE POSITION LAMP SPARE SPARE AUDIO SPARE REAR DR MOD Rear Door Modules SPARE DRIVER DR MOD Not Used Driver’s Door Module Fuses SPARE HDLP LEVELING EBCM CCP IGN 3 Usage Not Used Headlamp Leveling System Chassis Sensors (Export Only) EBCM (Electronic Brake Control Module) CCP (Climate Control Panel) Heated Seat Modules, Air Inlet Motor, Shifter Assembly J Cases Usage AMP Audio Ampliﬁer PUSHER FAN Pusher Fan (Export Only) Circuit Breakers SEAT C/B Usage Power Seat Switches, Memory Seat Module 5-103 Rear Underseat Fuse Block (Passenger’s Side) The passenger’s side rear fuse block is located under the rear seat on the passenger’s side of the vehicle. The rear seat cushion must be removed to access the rear fuse block. See “Removing the Rear Seat Cushion” listed previously. To access the fuse block, push in the two tabs located at each end of the fuse block cover. Then lift the cover off. 5-104 Fuses Usage INTERIOR Hush Panel Lamps, Puddle Lamps, Overhead Courtesy Lamp Assembly PSGR DR MOD Right Front Passenger Door Module LAMP RIM RIM (Rear Integration Module), Ignition Switch, Key Lock Cylinder REAR FOG LAMP SPARE NAV SPARE SPARE POWER SOUNDER Rear Fog Lamps (Export Only) Not Used TV Tuner Assembly (Export Only), VICS (Vehicle Information Communication System) Module (Export Only) Not Used Not Used Power Sounder, Inclination Sensor SPARE Not Used TRUNK LAMP Trunk Lamp FUEL PUMP MTR AFTERBOIL Fuel Pump Motor Afterboil Heater Pump Fuses R FRT HTD SEAT MOD SPARE SIR RIM CANISTER VENT SPARE Circuit Breakers DR MOD PWR C/B J Cases Usage Passenger’s Side Heated Seat Module Not Used SDM (Sensing Diagnostic Module) ISRVM (Inside Rearview Mirror), Power Sounder, RIM, Passive Trunk Release Sensor Canister Vent Solenoid Not Used Door Modules Usage Usage REAR DEFOG Rear Window Defogger Element SUNROOF MOD Power Sunroof Module Relays RAP RELAY MINI Usage Retained Accessory Power SPARE Not Used REAR DEFOG RELAY MINI Rear Window Defogger SPARE Not Used AFTER BOIL MICRO Afterboil Heater Pump INT LAMP RELAY MICRO Hush Panel Lamps, Puddle Lamps, Overhead Courtesy Lamp Assembly IGN 1 RELAY MICRO Ignition Switch REAR FOG LAMP RLY MICRO FUEL PUMP MOTOR RLY MICRO Rear Fog Lamps (Export Only) Fuel Pump Motor 5-105 Capacities and Speciﬁcations The following approximate capacities are given in English and metric conversions. See RecommendedFluidsand Lubricants on page6-13 for more information. Capacities English 1.3 lbs. 10.4 quarts 9.7 quarts 5.0 quarts 5.6 quarts 17.5 gallons Metric 0.59 kg 9.8 L 9.2 L 4.8 L 5.3 L 66.2 L Application Air Conditioning Refrigerant R134a Use Refrigerant Oil, R134a Systems Cooling System 3.2L V6 3.6L HFV6 Engine Oil with Filter 3.2L V6 3.6L HFV6 Fuel Tank 5-106 Application Transmission Automatic Manual Capacities English 9.0 quarts 1.3 quarts Metric 8.5 L 1.2 L Wheel Nut Torque (140 Y) All capacities are approximate. When adding, be sure to ﬁll to the approximate level, as recommended in this manual. Recheck ﬂuid level after ﬁlling. 100 lb ft Engine Speciﬁcations Engine 3.2L V6 3.6L HFV6 VIN Code Transmission Spark Plug Gap M35 = 5-Speed Manual 0.060 inches (1.4 mm) M82 = Automatic 0.044 inches (1.1 mm) 5-107 - NOTES 5-108 Section 6 Maintenance Schedule Maintenance Schedule ......................................6-2 Introduction ...................................................6-2 Maintenance Requirements ..............................6-2 Your Vehicle and the Environment ....................6-2 Using Your Maintenance Schedule ....................6-2 Scheduled Maintenance ...................................6-4 Additional Required Services ............................6-6 Maintenance Footnotes ...................................6-8 Owner Checks and Services ..........................6-10 At Each Fuel Fill ..........................................6-10 At Least Once a Month .................................6-10 At Least Once a Year ...................................6-11 Recommended Fluids and Lubricants ...............6-13 Normal Maintenance Replacement Parts ..........6-15 Maintenance Record .....................................6-16 6-1 Maintenance Schedule Introduction Important: Keep engine oil at the proper level and change as recommended. HaveyoupurchasedtheGMProtectionPlan?ThePlan supplementsyournewvehiclewarranties.Seeyour WarrantyandOwnerAssistancebookletoryourdealer fordetails. Maintenance Requirements Notice: Maintenance intervals, checks, inspections, replacement parts and recommended ﬂuids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow scheduled maintenance may not be covered by warranty. 6-2 Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance is important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper ﬂuid levels or the wrong tire inﬂation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, be sure to maintain your vehicle properly. Using Your Maintenance Schedule We at General Motors want to help you keep your vehicle in good working condition. But we do not know exactly how you will drive it. You may drive very short distances only a few times a week. Or you may drive long distances all the time in very hot, dusty weather. You may use your vehicle in making deliveries. Or you may drive it to work, to do errands or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You may need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your GM Goodwrench dealer. This schedule is for vehicles that: • carry passengers and cargo within recommended limits. You will ﬁnd these limits on the tire and loading information label. See LoadingYourVehicle on page4-33. • are driven on reasonable road surfaces within legal • use the recommended fuel. See GasolineOctane driving limits. on page5-4. The services in ScheduledMaintenanceonpage6-4 should be performed when indicated. See Additional RequiredServicesonpage6-6 and Maintenance Footnotes on page6-8 for further information. {CAUTION: Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, see your GM Goodwrench dealer to have a qualiﬁed technician do the work. Some maintenance services can be complex. So, unless you are technically qualiﬁed and have the necessary equipment, you should have your GM Goodwrench dealer do these jobs. When you go to your GM Goodwrench dealer for your service needs, you will know that GM-trained and supported service technicians will perform the work using genuine GM parts. If you want to get service information, see Service PublicationsOrderingInformationonpage7-12. OwnerChecksandServicesonpage6-10tells you what should be checked, when to check it and what you can easily do to help keep your vehicle in good condition. The proper replacement parts, ﬂuids and lubricants to use are listed in RecommendedFluidsandLubricants onpage6-13 and NormalMaintenanceReplacement Partsonpage6-15. When your vehicle is serviced, make sure these are used. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. We recommend the use of genuine GM parts. 6-3 Scheduled Maintenance When the Change Engine Oil message in the Driver Information Center (DIC) comes on, it means that service is required for your vehicle. Have your vehicle serviced as soon as possible within the next 600 miles (1 000 km). It is possible that, if you are driving under the best conditions, the engine oil life system may not indicate that vehicle service is necessary for over a year. However, your engine oil and ﬁlter must be changed at least once a year and at this time the system must be reset. Your GM Goodwrench dealer has GM-trained service technicians who will perform this work using genuine GM parts and reset the system. If the engine oil life system is ever reset accidentally, you must service your vehicle within 3,000 miles (5 000 km) since your last service. Remember to reset the oil life system whenever the oil is changed. See EngineOilonpage5-16 for information on the Engine Oil Life System and resetting the system. When the Change Engine Oil message appears, certain services, checks and inspections are required. Required services are described in the following for “Maintenance I” and “Maintenance II.” Generally, it is recommended that your ﬁrst service be Maintenance I, your second service be Maintenance II and that you alternate Maintenance I and Maintenance II thereafter. However, in some cases, Maintenance II may be required more often. Maintenance I — Use Maintenance I if the change engine oil message comes on within ten months since vehicle was purchased or Maintenance II was performed. Maintenance II — Use Maintenance II if the previous service performed was Maintenance I. Always use Maintenance II whenever the message comes on ten months or more since the last service or if the message has not come on at all for one year. 6-4 Service Maintenance I Maintenance II Change engine oil and ﬁlter. Reset oil life system. See EngineOilon page5-16. AnEmissionControlService. Visually check for any leaks or damage. Seefootnote(k). Inspect engine air cleaner ﬁlter. If necessary, replace ﬁlter. See EngineAir Cleaner/Filteronpage5-22. AnEmissionControlService.Seefootnote†. Rotate tires and check inﬂation pressures and wear. See Tiresonpage5-58. Inspect brake system. Seefootnote(a). Check engine coolant and windshield washer ﬂuid levels and add ﬂuid as needed. Perform any needed additional services. See “Additional Required Services” in this section. Inspect suspension and steering components. Seefootnote(b). Inspect engine cooling system. Seefootnote(c). Inspect wiper blades. Seefootnote(d). Inspect restraint system components. Seefootnote(e). Lubricate body components. Seefootnote(f). Replace passenger compartment air ﬁlter. Seefootnote(g). • • • • • • • • • • • • • • • • • • • • 6-5 Additional Required Services The following services should be performed at the ﬁrst maintenance service (I or II) after the indicated miles (kilometers) shown for each item. Service 25,000 (41 500) 50,000 (83 000) 75,000 (125 000) 100,000 (166 000) 125,000 (207 500) 150,000 (240 000) Inspect fuel system for damage or leaks. Inspect exhaust system for loose or damaged components. Replace engine air cleaner ﬁlter. See EngineAirCleaner/Filteron page5-22. AnEmissionControlService. • • • Change automatic transmission ﬂuid and ﬁlter (severe service only). Seefootnote(h). Replace spark plugs. AnEmission ControlService. Engine cooling system service (or every 5 years, whichever occurs ﬁrst). AnEmissionControlService. Seefootnote(i). 6-6 • • • • • • • • • • • • • • • • • • • • Service 25,000 (41 500) 50,000 (83 000) 75,000 (125 000) 100,000 (166 000) 125,000 (207 500) 150,000 (240 000) Except 3.2L engine: Inspect engine accessory drive belt. AnEmission ControlService. 3.2L engine: Inspect engine accessory drive belt. AnEmissionControlService. 3.2L engine: Replace timing belt. AnEmissionControlService. Seefootnote(j). Replace fuel ﬁlter. AnEmissionControl Service. • • • • • • • • 6-7 Maintenance Footnotes † TheU.S.EnvironmentalProtectionAgencyorthe CaliforniaAirResourcesBoardhasdeterminedthatthe failuretoperformthismaintenanceitemwillnotnullify theemissionwarrantyorlimitrecallliabilitypriorto thecompletionofthevehicle’susefullife.We,however, urgethatallrecommendedmaintenanceservicesbe performedattheindicatedintervalsandthe maintenanceberecorded. (a) Visuallyinspectbrakelinesandhosesforproper hook-up,binding,leaks,cracks,chaﬁng,etc.Inspectdisc brakepadsforwearandrotorsforsurfacecondition. Inspectotherbrakeparts,includingcalipers,parking brake,etc. (b) Visuallyinspectfrontandrearsuspensionand steeringsystemfordamaged,looseormissingpartsor signsofwear.Inspectpowersteeringlinesandhosesfor properhook-up,binding,leaks,cracks,chaﬁng,etc. (c) Visuallyinspecthosesandhavethemreplacedifthey arecracked,swollenordeteriorated.Inspectallpipes, ﬁttingsandclamps;replacewithgenuineGMpartsas needed.Tohelpensureproperoperation,apressuretest ofthecoolingsystemandpressurecapandcleaningthe outsideoftheradiatorandairconditioningcondenseris recommendedatleastonceayear. (d) Visuallyinspectwiperbladesforwearorcracking. Replacebladeinsertsthatappearwornordamaged orthatstreakormissareasofthewindshield. (e) Makesurethesafetybeltreminderlightandallyour belts,buckles,latchplates,retractorsandanchorages areworkingproperly.Lookforanyotherlooseor damagedsafetybeltsystemparts.Ifyouseeanything thatmightkeepasafetybeltsystemfromdoingits job,haveitrepaired.Haveanytornorfrayedsafetybelts replaced.Alsolookforanyopenedorbrokenairbag coverings,andhavethemrepairedorreplaced.(Theair bagsystemdoesnotneedregularmaintenance.) 6-8 (i) Drain,ﬂushandreﬁllcoolingsystem.SeeEngine Coolantonpage5-27 for what to use. Inspect hoses. Clean radiator, condenser, pressure cap and ﬁller neck. Pressure test the cooling system and pressure cap. (j) Replacethebelt(orevery96months,whichever occursﬁrst).Failuretofollowthemaintenancedescribed mayresultinabrokentimingbeltandcouldcause severeenginedamage.Itisimportanttouseonly genuineGMpartswhenreplacingthetimingbelt. (k) Aﬂuidlossinanyvehiclesystemcouldindicatea problem.Havethesysteminspectedandrepaired andtheﬂuidlevelchecked.Addﬂuidifneeded. (f) Lubricateallkeylockcylinders.Lubricateallbodydoor hinges.Lubricateallhingesandlatches,includingthose forthehood,rearcompartment,consoledoorandany foldingseathardware.Morefrequentlubricationmaybe requiredwhenexposedtoacorrosiveenvironment. Applyingsiliconegreaseonweatherstripswithaclean clothwillmakethemlastlonger,sealbetterandnotstick orsqueak. (g) Ifyoudriveregularlyunderdustyconditions, theﬁltermayrequirereplacementmoreoften. (h) Changeautomatictransmissionﬂuidandﬁlterifthe vehicleismainlydrivenunderoneormoreofthese conditions: − Inheavycitytrafficwheretheoutsidetemperature regularlyreaches90°F(32°C)orhigher. − Inhillyormountainousterrain. − Whendoingfrequenttrailertowing. − Usessuchashighperformanceoperation. Ifyoudonotuseyourvehicleunderanyofthese conditions,theﬂuidandﬁlterdonotrequirechanging. 6-9 Owner Checks and Services These owner checks and services should be performed at the intervals speciﬁed to help ensure the safety, dependability and emission control performance of your vehicle. Your GM Goodwrench dealer can assist you with these checks and services. Be sure any necessary repairs are completed at once. Whenever any ﬂuids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in RecommendedFluidsandLubricantsonpage6-13. At Each Fuel Fill Itisimportanttoperformtheseunderhoodchecksat eachfuelﬁll. Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See EngineOilonpage5-16 for further details. Notice: It is important to check your oil regularly and keep it at the proper level. Failure to keep your engine oil at the proper level can cause damage to your engine not covered by your warranty. Engine Coolant Level Check Check the engine coolant level and add DEX-COOL® coolant mixture if necessary. See EngineCoolanton page5-27for further details. Windshield Washer Fluid Level Check Check the windshield washer ﬂuid level in the windshield washer tank and add the proper ﬂuid if necessary. At Least Once a Month Tire Inﬂation Check Visually inspect your tires and make sure tires are inﬂated to the correct pressures. Don’t forget to check your spare tire. See Tiresonpage5-58 for further details. Cassette Tape Player Service Clean cassette tape player. Cleaning should be done every 50 hours of tape play. See AudioSystem(s) on page3-100 for further details. 6-10 At Least Once a Year Starter Switch Check {CAUTION: When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured. 1. Before you start, be sure you have enough room around the vehicle. 2. Firmly apply both the parking brake and the regular brake. See ParkingBrakeonpage2-34if necessary. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts. 3. On automatic transmission vehicles, try to start the engine in each gear. The starter should work only in PARK (P) or NEUTRAL (N). If the starter works in any other position, contact your GM Goodwrench dealer for service. 4. On manual transmission vehicles, put the shift lever in NEUTRAL (N), push the clutch pedal down halfway and try to start the engine. The starter should work only when the clutch pedal is pushed down all the way to the ﬂoor. If the starter works when the clutch isn’t pushed all the way down, contact your GM Goodwrench dealer for service. Automatic Transmission Shift Lock Control System Check {CAUTION: When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured. 1. Before you start, be sure you have enough room around the vehicle. It should be parked on a level surface. 2. Firmly apply the parking brake. See ParkingBrake on page2-34 if necessary. Be ready to apply the regular brake immediately if the vehicle begins to move. 3. With the engine off, turn the key to the ON position, but don’t start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), contact your GM Goodwrench dealer for service. 6-11 Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. • To check the parking brake’s holding ability: With the engine running and transaxle in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only. • To check the PARK (P) mechanism’s holding ability: With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake. Contact your GM Goodwrench dealer if service is required. Underbody Flushing Service At least every spring, use plain water to ﬂush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect. Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition key to OFF in each shift lever position. • With an automatic transmission, the key should turn to OFF only when the shift lever is in PARK (P). The key should come out only in OFF. • With a manual transmission, the key should turn to OFF only when the key release button is pressed. The key should come out only in OFF. Contact your GM Goodwrench dealer if service is required. Parking Brake and Automatic Transmission Park (P) Mechanism Check {CAUTION: When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move. 6-12 Recommended Fluids and Lubricants Fluids and lubricants identiﬁed below by name, part number or speciﬁcation may be obtained from your dealer. Usage Fluid/Lubricant Engine Oil The engine requires a special engine oil meeting GM Standard GM4718M. Oils meeting this standard may be identiﬁed as synthetic, and should also be identiﬁed with the American Petroleum Institute Certiﬁed for Gasoline Engines starburst symbol. However, not all synthetic API oils with the starburst symbol will meet this GM standard. You should look for and use only an oil that meets GM Standard GM4718M. For the proper viscosity, see EngineOilon page5-16. Usage Fluid/Lubricant Engine Coolant Hydraulic Brake System 50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See EngineCoolanton page5-27. Delco Supreme 11® Brake Fluid or equivalent DOT-3 brake ﬂuid. Windshield Washer Solvent GM Optikleen® Washer Solvent. Hydraulic Clutch System Parking Brake Cable Guides Hydraulic Clutch Fluid (GM Part No. U.S. 12345347, in Canada 1095351) or equivalent DOT-3 brake ﬂuid. Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Power Steering System GM Power Steering Fluid (GM Part No. U.S. 89021184, in Canada 89021186). 6-13 Usage Fluid/Lubricant Usage Fluid/Lubricant Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor and Release Pawl Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Hood and Door Hinges Weatherstrip Conditioning Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887). Manual Transmission Automatic Transmission DEXRON®-III Automatic Transmission Fluid. DEXRON®-III Automatic Transmission Fluid. Key Lock Cylinders Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Floor Shift Linkage Rear Axle Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. SAE 75W-90 Synthetic Axle Lubricant (GM Part No. U.S. 12378261, in Canada 10953455) meeting GM Speciﬁcation 9986115. 6-14 Normal Maintenance Replacement Parts Part GM Part Numbers Other Part Numbers 25728874 A2029C1 Engine Air Cleaner/Filter Engine Oil Filter 3.2L V6 3.6L HFV6 Passenger Compartment Air Filter Element Spark Plugs 3.2L V6 3.6L HFV6 Windshield Wiper Blade (Hook Type) Driver’s Side 22 inches (56.5 cm) Passenger’s Side 21 inches (53.3 cm) 1 ACDelco® part number. 2 Bosch part number. 88894390 25177917 25740404 24425327 12565996 12367281 88892785 PF2256G1 PF21291 — FGR8KQE02 41-9881 8-22211 8-22111 6-15 Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service and the type of services performed in the boxes provided. See MaintenanceRequirementsonpage6-2 in this section. Any additional information from OwnerChecksandServicesonpage6-10 can be added on the following record pages. Also, you should retain all maintenance receipts. Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record 6-16 Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record (cont’d) 6-17 Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record (cont’d) 6-18 Section 7 Customer Assistance Information Customer Assistance Information ......................7-2 Customer Satisfaction Procedure ......................7-2 Online Owner Center ......................................7-3 Customer Assistance for Text Telephone (TTY) Users ................................7-4 Customer Assistance Offices ............................7-4 GM Mobility Program for Persons with Disabilities ..................................................7-5 Roadside Service ...........................................7-6 Courtesy Transportation ...................................7-8 Vehicle Data Collection and Event Data Records ...........................................7-10 Reporting Safety Defects ................................7-11 Reporting Safety Defects to the United States Government ..........................7-11 Reporting Safety Defects to the Canadian Government ................................7-11 Reporting Safety Defects to General Motors .........................................7-11 Service Publications Ordering Information .........7-12 7-1 Customer Assistance Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager. STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Cadillac Customer Assistance Center, 24 hours a day, by calling 1-800-458-8006. In Canada, contact GM of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). 7-2 We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: • Vehicle Identiﬁcation Number (This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.) • Dealership name and location • Vehicle delivery date and present mileage When contacting Cadillac, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One ﬁrst if you have a concern. STEP THREE: Both General Motors and your dealer are committed to making sure you are completely satisﬁed with your new vehicle. However, if you continue to remain unsatisﬁed after following the procedure outlined in Steps One and Two, you should ﬁle with the BBB Auto Line Program to enforce any additional rights you may have. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to ﬁling a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you. You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address: BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800 Arlington, VA 22203-1804 Telephone: 1-800-955-5100 This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program. Online Owner Center The Owner Center is a resource for your GM ownership needs. You can ﬁnd your speciﬁc vehicle information all in one place. The Owner Center allows you to: • Get e-mail service reminders. • Access information about your speciﬁc vehicle, including tips and videos and an electronic version of this owner’s manual. (United States only) • Keep track of your vehicle’s service history and maintenance schedule. • Find GM dealers for service nationwide. • Receive special promotions and privileges only available to members. (United States only) Refer to the web for updated information. To register your vehicle, visit www.MyGMLink.com. (United States) or My GM Canada within www.gmcanada.com (Canada). 7-3 Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Cadillac by dialing: 1-800-833-CMCC (2622). (TTY users in Canada can dial 1-800-263-3830.) United States – Customer Assistance Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. Box 33169 Detroit, MI 48232-5169 1-800-458-8006 1-800-833-2622 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-882-1112 Fax Number: 313-381-0022 Customer Assistance Offices Cadillac encourages customers to call the toll-free number for assistance. If a U.S. customer wishes to write to Cadillac, the letter should be addressed to Cadillac’s Customer Assistance Center. From Puerto Rico: 1-800-496-9992 (English) 1-800-496-9993 (Spanish) Fax Number: 313-381-0022 From U.S. Virgin Islands: 1-800-496-9994 Fax Number: 313-381-0022 Canada – Customer Assistance General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-882-1112 7-4 Overseas – Customer Assistance Please contact the local General Motors Business Unit. Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) – Customer Assistance General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740 Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000 Long Distance: 011-52-53 29 0 800 GM Mobility Program for Persons with Disabilities This program, available to qualiﬁed applicants, can reimburse you up to $1,000 toward eligible aftermarket driver or passenger adaptive equipment you may require for your vehicle (hand controls, wheelchair/ scooter lifts, etc.). This program can also provide you with free resource information, such as area driver assessment centers and mobility equipment installers. The offer is available for a limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, see your GM dealer or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. GM of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. All TTY users call 1-800-263-3830. 7-5 Roadside Service Cadillac’s exceptional Roadside Service is more than an auto club or towing service. It provides every Cadillac owner with the advantage of contacting a Cadillac advisor and, where available, a Cadillac trained dealer technician who can provide on-site service. Each technician travels with a specially equipped service vehicle complete with the necessary Cadillac parts and tools required to handle most roadside repairs. Cadillac Roadside Service® can be reached by dialing 1-800-882-1112, 24 hours a day, 365 days a year. This service is provided at no charge for any warranty-covered situation and for a nominal charge if the Cadillac is no longer under warranty. Roadside Service is available only in the United States and Canada. Cadillac Owner Privileges™ Roadside Service provides several Cadillac Owner Privileges™ at “no charge,” throughout your Cadillac WarrantyPeriod–48months/50,000miles(80000km). Emergency Road Service is performed on site for the following situations: • Towing Service • Battery Jump Starting • Lock Out Assistance • Fuel Delivery • Flat Tire Change (Covers change only) • Trip Interruption – If your trip is interrupted due to a warranty failure, incidental expenses may be reimbursed during the 48 months/50,000 miles (80 000 km) warranty period. Items covered are hotel, meals and rental car. 7-6 Roadside Service for the Hearing or Speech Impaired Roadside Service is prepared to assist owners who have hearing difficulties or are speech impaired. Cadillac has installed special telecommunication devices called Text Telephone (TTY) in the Roadside Service Center. Any customer who has access to a (TTY) or a conventional teletypewriter can communicate with Cadillac by dialing from the United States or Canada 1-888-889-2438 – daily, 24 hours. Roadside Service Availability Wherever you drive in the United States or Canada, an advisor is available to assist you over the phone. A dealer technician, if available, can travel to your location within a 30 mile (50 km) radius of a participating Cadillac dealership. If beyond this radius, we will arrange to have your car towed to the nearest Cadillac dealership. Reaching Roadside Service Dial the toll-free Roadside Service number: 1-800-882-1112. An experienced Roadside Service Advisor will assist you and request the following information: • A description of the problem • Name, home address, home telephone number • Location of your Cadillac and number you are calling from • The model year, Vehicle Identiﬁcation Number (VIN), mileage and date of delivery 7-7 Courtesy Transportation Cadillac has always exempliﬁed quality and value in its offering of motor vehicles. To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for new vehicles. The Courtesy Transportation program is offered to retail purchase/lease customers in conjunction with the Bumper-to-Bumper coverage provided by the New Vehicle Limited Warranty. Several transportation options are available when warranty repairs are required. This will reduce your inconvenience during warranty repairs. Plan Ahead When Possible When your vehicle requires warranty service, you should contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership, let them know this, and ask for instructions. If the dealer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for same day repair. Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait Cadillac helps minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following: Shuttle Service Participating dealers can provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes a one way or round trip shuttle service to a destination up to 10 miles from the dealership. 7-8 Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, reimbursement (ﬁve days maximum) may be available for the use of public transportation such as taxi or bus. In addition, should you arrange transportation through a friend or relative, reimbursement for reasonable fuel expenses (ﬁve day maximum) may be available. Claim amounts should reﬂect actual costs and be supported by original receipts. Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle you obtained if your vehicle is kept for a warranty repair. Reimbursement will be limited to a maximum of $40 a day and must be supported by receipts. This requires that you sign and complete a rental agreement and meet state, local and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage or rental usage beyond the completion of the repair. Generally it is not possible to provide a like-vehicle as a courtesy rental. Additional Program Information Courtesy Transportation is available during the Bumper-to-Bumper warranty coverage period, but it isnot part of the New Vehicle Limited Warranty. A separate booklet entitled WarrantyandOwner AssistanceInformation furnished with each new vehicle provides detailed warranty coverage information. Courtesy Transportation is available only at participating dealers and all program options, such as shuttle service, may not be available at every dealer. Please contact you dealer for speciﬁc information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. Canadian Vehicles: For warranty repairs during the Complete Vehicle Coverage period of the General Motors of Canada New Vehicle Limited Warranty, alternative transportation may be available under the Courtesy Transportation Program. Please consult your dealer for details. GeneralMotorsreservestherighttounilaterallymodify, changeordiscontinueCourtesyTransportationat anytimeandtoresolveallquestionsofclaimeligibility pursuanttothetermsandconditionsdescribed hereinatitssolediscretion. 7-9 Vehicle Data Collection and Event Data Records Your vehicle, like other modern motor vehicles, has a number of sophisticated computer systems that monitor and control several aspects of the vehicle’s performance. Your vehicle uses on-board vehicle computers to monitor emission control components to optimize fuel economy, to monitor conditions for airbag deployment and, if so equipped, to provide anti-lock braking and to help the driver control the vehicle in difficult driving situations. Some information may be stored during regular operations to facilitate repair of detected malfunctions; other information is stored only in a crash or near crash event by computer systems commonly called event data recorders (EDR). In a crash or near crash event, computer systems, such as the Airbag Sensing and Diagnostic Module (SDM) in your vehicle may record information about the condition of the vehicle and how it was operated, such as engine speed, brake applications, throttle position, vehicle speed, seat belt usage, airbag readiness, airbag performance data, and the severity of a collision. This information has been used to improve vehicle crash performance and may be used to improve crash performance of future vehicles and driving safety. Unlike the data recorders on many airplanes, these on-board systems do not record sounds, such as conversation of vehicle occupants. 7-10 To read this information, special equipment is needed and access to the vehicle or the SDM is required. GM will not access information about a crash event or share it with others other than • with the consent of the vehicle owner or, if the vehicle is leased, with the consent of the lessee, • in response to an official request of police or similar • as part of GM’s defense of litigation through the government office, discovery process, or • as required by law. In addition, once GM collects or receives data, GM may • use the data for GM research needs, • make it available for research where appropriate conﬁdentiality is to be maintained and need is shown, or • share summary data which is not tied to a speciﬁc vehicle with non-GM organizations for research purposes. Others, such as law enforcement, may have access to the special equipment that can read the information if they have access to the vehicle or SDM. If your vehicle is equipped with OnStar, please check the OnStar subscription service agreement or manual for information on its operations and data collection. Reporting Safety Defects Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it ﬁnds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer or General Motors. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to: NHTSA, U.S. Department of Transportation Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from the hotline. Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may write to: Transport Canada 330 Sparks Street Tower C Ottawa, Ontario K1A 0N5 Reporting Safety Defects to General Motors In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you’ll notify us. Please call us at 1-800-458-8006, or write: Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. Box 33169 Detroit, MI 48232-5169 In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: Customer Communication Centre, 163-005 General Motors of Canada Limited

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2004 Cadillac CTS Owners Manual