2015 Buick Encore Owners Manual

access to all of the OnStar services, except Virtual Advisor and OnStar Turn-by-Turn Navigation.

OnStar

14-7

OnStar Personal Identification Number (PIN) A PIN is needed to access some of the OnStar services, like Remote Door Unlock and Stolen Vehicle Assistance. The PIN will need to be changed the first time when speaking with an Advisor. To change the OnStar PIN, contact an OnStar Advisor by pressing Q or calling 1-888-4-ONSTAR. Warranty OnStar equipment may be warranted as part of the vehicle warranty. Languages The vehicle can be programmed to respond in multiple languages. Press Q and ask for an Advisor. Advisors are available in English, Spanish, and French. Available languages may vary by country.

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14-8

OnStar

Potential Issues OnStar cannot perform Remote Door Unlock or Stolen Vehicle Assistance after the vehicle has been off continuously for five days. After five days, OnStar can contact Roadside Assistance and a locksmith to help gain access to the vehicle. Global Positioning System (GPS) . Obstruction of the GPS can occur in a large city with tall buildings; in parking garages; around airports; in tunnels, underpasses; or in an area with very dense trees. If GPS signals are not available, the OnStar system should still operate to call OnStar. However, OnStar could have difficulty identifying the exact location. In emergency situations, OnStar can use the last stored GPS location to send to emergency responders.

A temporary loss of GPS can cause loss of the ability to send a Turn-by-Turn Navigation route. The Advisor may give a verbal route or may ask for a call back after the vehicle is driven into an open area. Cellular and GPS Antennas Do not place items over or near the antenna to prevent blocking cellular and GPS signal reception. Cellular reception is required for OnStar to send remote signals to the vehicle. Unable to Connect to OnStar Message If there is limited cellular coverage or the cellular network has reached maximum capacity, this message may come on. Press Q to try the call again or try again after driving a few miles into another cellular area. Vehicle and Power Issues OnStar services require a vehicle electrical system, wireless service, and GPS satellite technologies to be available and operating for features

to function properly. These systems may not operate if the battery is discharged or disconnected. Add-on Electrical Equipment The OnStar system is integrated into the electrical architecture of the vehicle. Do not add any electrical equipment. See Add-On Electrical Equipment on page 9-46. Added electrical equipment may interfere with the operation of the OnStar system and cause it to not operate. Privacy The complete OnStar Privacy Statement may be found at www.onstar.com (U.S.), or www.onstar.ca (Canada). We recommend that you review it. If you have any questions, call 1-888-4-ONSTAR (1-888-466-7827) or press Q to speak with an Advisor. Users of wireless communications are cautioned that the privacy of any information sent via wireless cellular communications cannot be assured. Third parties

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may unlawfully intercept or access transmissions and private communications without consent. OnStar - software acknowledgements Certain OnStar components include libcurl and unzip software and other third party software. Below are the notices and licenses associated with libcurl and unzip and for other third party software please see http:// www.lg.com/global/support/ opensource/index and https:// www.onstar.com/web/portal/ getdocuments

libcurl: COPYRIGHT AND PERMISSION NOTICE Copyright (c) 1996 - 2010, Daniel Stenberg, . All rights reserved. Permission to use, copy, modify, and distribute this software for any purpose with or without fee is hereby granted, provided that the

above copyright notice and this permission notice appear in all copies. THE SOFTWARE IS PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. Except as contained in this notice, the name of a copyright holder shall not be used in advertising or otherwise to promote the sale, use

OnStar

14-9

or other dealings in this Software without prior written authorization of the copyright holder.

unzip: This is version 2005-Feb-10 of the Info-ZIP copyright and license. The definitive version of this document should be available at ftp:// ftp.info-zip.org/pub/infozip/ license.html indefinitely. Copyright (c) 1990-2005 Info-ZIP. All rights reserved. For the purposes of this copyright and license, “Info-ZIP” is defined as the following set of individuals: Mark Adler, John Bush, Karl Davis, Harald Denker, Jean-Michel Dubois, Jean-loup Gailly, Hunter Goatley, Ed Gordon, Ian Gorman, Chris Herborth, Dirk Haase, Greg Hartwig, Robert Heath, Jonathan Hudson, Paul Kienitz, David Kirschbaum, Johnny Lee, Onno van der Linden, Igor Mandrichenko, Steve P. Miller, Sergio Monesi, Keith Owens, George Petrov, Greg Roelofs, Kai

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14-10

OnStar

Uwe Rommel, Steve Salisbury, Dave Smith, Steven M. Schweda, Christian Spieler, Cosmin Truta, Antoine Verheijen, Paul von Behren, Rich Wales, Mike White. This software is provided “as is,” without warranty of any kind, express or implied. In no event shall Info-ZIP or its contributors be held liable for any direct, indirect, incidental, special or consequential damages arising out of the use of or inability to use this software. Permission is granted to anyone to use this software for any purpose, including commercial applications, and to alter it and redistribute it freely, subject to the following restrictions: 1. Redistributions of source code must retain the above copyright notice, definition, disclaimer, and this list of conditions.

2. Redistributions in binary form (compiled executables) must reproduce the above copyright notice, definition, disclaimer, and

this list of conditions in documentation and/or other materials provided with the distribution. The sole exception to this condition is redistribution of a standard UnZipSFX binary (including SFXWiz) as part of a self-extracting archive; that is permitted without inclusion of this license, as long as the normal SFX banner has not been removed from the binary or disabled.

3. Altered versions–including, but

not limited to, ports to new operating systems, existing ports with new graphical interfaces, and dynamic, shared, or static library versions–must be plainly marked as such and must not be misrepresented as being the original source. Such altered versions also must not be misrepresented as being Info-ZIP releases–including, but not limited to, labeling of the altered versions with the names “Info-ZIP” (or any variation

thereof, including, but not limited to, different capitalizations), “Pocket UnZip,” “WiZ” or “MacZip” without the explicit permission of Info-ZIP. Such altered versions are further prohibited from misrepresentative use of the Zip-Bugs or Info-ZIP e-mail addresses or of the Info-ZIP URL(s). Info-ZIP retains the right to use the names “Info-ZIP,” “Zip,” “UnZip,” “UnZipSFX,” “WiZ,” “Pocket UnZip,” “Pocket Zip,” and “MacZip” for its own source and binary releases.

4.

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About Driving the Vehicle . . . . . . . . . iii Accessories and

Modifications . . . . . . . . . . . . . . . . . 10-2
Accessory Power . . . . . . . . . . . . . . 9-19
Add-On Electrical

Equipment . . . . . . . . . . . . . . . . . . . 9-46

Additional Information

OnStar® . . . . . . . . . . . . . . . . . . . . . .14-6

Additional Maintenance

and Care . . . . . . . . . . . . . . . . . . . . . 11-8

Adjustments

Lumbar, Front Seats . . . . . . . . . . . 3-4
Air Cleaner/Filter, Engine . . . . . 10-11
Air Filter, Passenger

Compartment

. . . . . . . . . . . . . . . . . 8-6
Air Intake . . . . . . . . . . . . . . . . . . . . . . . 8-6
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-6
Airbag System

Check . . . . . . . . . . . . . . . . . . . . . . . .3-35
How Does an Airbag

Restrain? . . . . . . . . . . . . . . . . . . .3-28

Passenger Sensing

System . . . . . . . . . . . . . . . . . . . . . .3-30

What Makes an Airbag

Inflate? . . . . . . . . . . . . . . . . . . . . . .3-28

Airbag System (cont'd)

What Will You See after an

Airbag Inflates? . . . . . . . . . . . . .3-28

When Should an Airbag

Inflate? . . . . . . . . . . . . . . . . . . . . . .3-27
Where Are the Airbags? . . . . . .3-25

Airbags

Adding Equipment to the

Vehicle . . . . . . . . . . . . . . . . . . . . . .3-34
Passenger Status Indicator . . .5-12
Readiness Light . . . . . . . . . . . . . .5-12
Servicing Airbag-Equipped

Vehicles . . . . . . . . . . . . . . . . . . . . .3-34
System Check . . . . . . . . . . . . . . . .3-23

Alarm

Vehicle Security . . . . . . . . . . . . . . 2-11

Alert

Side Blind Zone (SBZA) . . . . . .9-36
All-Season Tires . . . . . . . . . . . . . . 10-36
All-Wheel Drive . . . . . . . . . 9-26, 10-20
Antilock Brake

System (ABS) . . . . . . . . . . . . . . . . 9-26
Warning Light . . . . . . . . . . . . . . . . .5-17

Appearance Care

Exterior . . . . . . . . . . . . . . . . . . . . . 10-67
Interior . . . . . . . . . . . . . . . . . . . . . . 10-72

INDEX

i-1

Armrest

Front Seat . . . . . . . . . . . . . . . . . . . . . 3-8
Rear Seat . . . . . . . . . . . . . . . . . . . .3-14

Assistance Program,

Roadside . . . . . . . . . . . . . . . . . . . . . 13-5

Automatic

Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Headlamp System . . . . . . . . . . . . . 6-3
Transmission . . . . . . . . . . . . . . . . .9-23
Transmission Fluid . . . . . . . . . 10-10

Automatic Transmission

Manual Mode . . . . . . . . . . . . . . . . .9-25
Shift Lock Control

Function Check . . . . . . . . . . . 10-21

Battery . . . . . . . . . . . . . . . . . . . . . . . 10-20
Jump Starting . . . . . . . . . . . . . . . 10-62
Power Protection . . . . . . . . . . . . . . 6-6
Voltage and Charging

Messages . . . . . . . . . . . . . . . . . . .5-25
Blade Replacement, Wiper . . . 10-22

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i-2

INDEX

Brake

System Warning Light . . . . . . . .5-16
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-17
Antilock . . . . . . . . . . . . . . . . . . . . . . .9-26
Assist . . . . . . . . . . . . . . . . . . . . . . . . .9-27
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-18
Parking . . . . . . . . . . . . . . . . . . . . . . .9-27
System Messages . . . . . . . . . . . .5-25
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Break-In, New Vehicle . . . . . . . . . 9-14
Bulb Replacement . . . . . . . . . . . . 10-26
Halogen Bulbs . . . . . . . . . . . . . . 10-24
Headlamp Aiming . . . . . . . . . . . 10-23
Headlamps . . . . . . . . . . . . . . . . . 10-24
Headlamps, Front Turn

Signal, and Parking Lamps . . . . . . . . . . . . . . . . . . . . 10-24
License Plate Lamps . . . . . . . 10-26
Buying New Tires . . . . . . . . . . . . . 10-51

Calibration . . . . . . . . . . . . . . . . . . . . . . 5-4
California

Fuel Requirements . . . . . . . . . . .9-43
Perchlorate Materials

Requirements . . . . . . . . . . . . . . .10-2
Warning . . . . . . . . . . . . . . . . . . . . . .10-2

Camera

Rear Vision (RVC) . . . . . . . . . . . .9-38
Canadian Vehicle Owners . . . . . . . . iii Capacities and

Specifications . . . . . . . . . . . . . . . . 12-2

Carbon Monoxide

Engine Exhaust . . . . . . . . . . . . . . .9-22
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Winter Driving . . . . . . . . . . . . . . . . . 9-7

Cargo

Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Management System . . . . . . . . . . 4-3

Cautions, Danger, and

Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv Center Console Storage . . . . . . . . 4-3
Chains, Tire . . . . . . . . . . . . . . . . . . 10-55
Charging System Light . . . . . . . . 5-13

Check

Engine Light . . . . . . . . . . . . . . . . . .5-13
Ignition

Transmission Lock . . . . . . . . 10-21

Child Restraints

Infants and Young

Children . . . . . . . . . . . . . . . . . . . . .3-38

Lower Anchors and

Tethers for Children . . . . . . . . .3-44
Older Children . . . . . . . . . . . . . . . .3-36
Securing . . . . . . . . . . . . . . . . 3-50, 3-52
Systems . . . . . . . . . . . . . . . . . . . . . .3-41
Circuit Breakers . . . . . . . . . . . . . . 10-27
Cleaning

Exterior Care . . . . . . . . . . . . . . . 10-67
Interior Care . . . . . . . . . . . . . . . . 10-72
Climate Control Systems . . . . . . . 8-1
Air Conditioning . . . . . . . . . . . . . . . 8-1
Dual Automatic . . . . . . . . . . . . . . . . 8-3
Heating . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Cluster, Instrument . . . . . . . . . . . . . 5-8
Collision Damage Repair . . . . . . 13-8
Compact Spare Tire . . . . . . . . . . 10-61
Compartments

Storage . . . . . . . . . . . . . . . . . . . . . . . . 4-1

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Compass . . . . . . . . . . . . . . . . . . . . . . . 5-4
Connections

OnStar® . . . . . . . . . . . . . . . . . . . . . .14-4

Control

Traction and Electronic

Stability . . . . . . . . . . . . . . . . . . . . .9-28
Control of a Vehicle . . . . . . . . . . . . . 9-4
Convenience Net . . . . . . . . . . . . . . . 4-4
Convex Mirrors . . . . . . . . . . . . . . . . 2-13
Coolant

Engine . . . . . . . . . . . . . . . . . . . . . . 10-12
Engine Temperature

Gauge . . . . . . . . . . . . . . . . . . . . . .5-10
Cooling System . . . . . . . . . . . . . . . 10-12
Engine Messages . . . . . . . . . . . .5-26
Courtesy Lamps . . . . . . . . . . . . . . . . 6-5
Courtesy Transportation

Program . . . . . . . . . . . . . . . . . . . . . . 13-7

Cover

Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Cruise Control . . . . . . . . . . . . . . . . . 9-30
Light . . . . . . . . . . . . . . . . . . . . . . . . . .5-21
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-2

Customer Assistance . . . . . . . . . . 13-4
Offices . . . . . . . . . . . . . . . . . . . . . . . .13-3
Text Telephone (TTY)

Users . . . . . . . . . . . . . . . . . . . . . . .13-4

Customer Information Service Publications

Ordering Information . . . . . . .13-11

Customer Satisfaction

Procedure . . . . . . . . . . . . . . . . . . . . 13-1

Damage Repair, Collision . . . . . . 13-8
Danger, Warnings, and

Cautions . . . . . . . . . . . . . . . . . . . . . . . . iv . . . . . . . 13-14

Data Recorders, Event Daytime Running

Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-2
Indicator Light . . . . . . . . . . . . . . . .5-21
Defensive Driving . . . . . . . . . . . . . . . 9-3
Delayed Locking . . . . . . . . . . . . . . . . 2-8
Distracted Driving . . . . . . . . . . . . . . . 9-2
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-5

INDEX

i-3

Door

Ajar Messages . . . . . . . . . . . . . . .5-26
Delayed Locking . . . . . . . . . . . . . . . 2-8
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Power Locks . . . . . . . . . . . . . . . . . . . 2-7
Drive Belt Routing, Engine . . . . . 12-3
Drive Systems

All-Wheel Drive . . . . . . . 9-26, 10-20
Driver Behavior . . . . . . . . . . . . . . . . . 9-2
Driver Information

Center (DIC) . . . . . . . . . . . . . . . . . 5-22

Driving

Defensive . . . . . . . . . . . . . . . . . . . . . . 9-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Environment . . . . . . . . . . . . . . . . . . . 9-2
For Better Fuel Economy . . . . .1-19
Hill and Mountain Roads . . . . . . . 9-7
If the Vehicle is Stuck . . . . . . . . . . 9-9
Loss of Control . . . . . . . . . . . . . . . . 9-5
Off-Road Recovery . . . . . . . . . . . . 9-5
Vehicle Load Limits . . . . . . . . . . .9-10
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-6
Winter . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Driving the Vehicle . . . . . . . . . . . . . . . . iii Dual Automatic Climate

Control System . . . . . . . . . . . . . . . . 8-3

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INDEX

Electrical Equipment,

Add-On . . . . . . . . . . . . . . . . . . . . . . 9-46

Electrical System

Engine Compartment

Fuse Block . . . . . . . . . . . . . . . . 10-28

Fuses and Circuit

Breakers . . . . . . . . . . . . . . . . . . 10-27

Instrument Panel Fuse

Block . . . . . . . . . . . . . . . . . . . . . . 10-31
Overload . . . . . . . . . . . . . . . . . . . 10-27
Rear Compartment Fuse

Block . . . . . . . . . . . . . . . . . . . . . . 10-33

Emergency

OnStar® . . . . . . . . . . . . . . . . . . . . . .14-2

Engine

Air Cleaner/Filter . . . . . . . . . . . .10-11
Check and Service Engine

Soon Light . . . . . . . . . . . . . . . . . .5-13
Compartment Overview . . . . . . .10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-12
Coolant Temperature

Gauge . . . . . . . . . . . . . . . . . . . . . .5-10
Cooling System . . . . . . . . . . . . . 10-12
Cooling System Messages . . .5-26
Drive Belt Routing . . . . . . . . . . . .12-3

Engine (cont'd)

Exhaust . . . . . . . . . . . . . . . . . . . . . .9-22
Heater . . . . . . . . . . . . . . . . . . . . . . . .9-17
Oil Life System . . . . . . . . . . . . . . .10-9
Oil Messages . . . . . . . . . . . . . . . . .5-26
Overheating . . . . . . . . . . . . . . . . 10-15
Power Messages . . . . . . . . . . . . .5-26
Pressure Light . . . . . . . . . . . . . . . .5-19
Running While Parked . . . . . . . .9-23
Starting . . . . . . . . . . . . . . . . . . . . . . .9-16
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-6
Event Data Recorders . . . . . . . . 13-14
Exit Lighting . . . . . . . . . . . . . . . . . . . . 6-6
Extender, Safety Belt . . . . . . . . . . 3-22
Exterior Lamp Controls . . . . . . . . . 6-1

Features

Memory . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Filter,

Engine Air Cleaner . . . . . . . . . .10-11
First Aid Kit . . . . . . . . . . . . . . . . . . . . . 4-5
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-3
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-56
Changing . . . . . . . . . . . . . . . . . . . 10-57

Floor Mats . . . . . . . . . . . . . . . . . . . . 10-75
Fluid

Automatic Transmission . . . . 10-10
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-18
Washer . . . . . . . . . . . . . . . . . . . . . 10-17

Fog Lamps

Front

. . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Folding Mirrors . . . . . . . . . . . . . . . . 2-14
Folding Seatback . . . . . . . . . . . . . . . 3-9
Forward Collision Alert

(FCA) System . . . . . . . . . . . . . . . . 9-33

Frequency Statement

Radio . . . . . . . . . . . . . . . . . . . . . . . 13-12

Front Fog Lamp

Light . . . . . . . . . . . . . . . . . . . . . . . . . .5-21
Front Seat Armrest . . . . . . . . . . . . . 3-8
Front Seats

Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Additives . . . . . . . . . . . . . . . . . . . . .9-43
Economy Driving . . . . . . . . . . . . .1-19
Filling a Portable Fuel

Container . . . . . . . . . . . . . . . . . . .9-45
Filling the Tank . . . . . . . . . . . . . . .9-43
Foreign Countries . . . . . . . . . . . .9-43

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Fuel (cont'd)

Gauge . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Low Fuel Warning Light . . . . . . .5-20
Requirements, California . . . . .9-43
System Messages . . . . . . . . . . . .5-27

Fuses

Engine Compartment

Fuse Block . . . . . . . . . . . . . . . . 10-28

Fuses and Circuit

Breakers . . . . . . . . . . . . . . . . . . 10-27

Instrument Panel Fuse

Block . . . . . . . . . . . . . . . . . . . . . . 10-31

Rear Compartment Fuse

Block . . . . . . . . . . . . . . . . . . . . . . 10-33

Gauges

Engine Coolant

Temperature . . . . . . . . . . . . . . . .5-10
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-9
Speedometer . . . . . . . . . . . . . . . . . . 5-9
Tachometer . . . . . . . . . . . . . . . . . . . . 5-9
Trip Odometer . . . . . . . . . . . . . . . . . 5-9
Warning Lights and

Indicators . . . . . . . . . . . . . . . . . . . . 5-7

General Information

Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . .9-46
Vehicle Care . . . . . . . . . . . . . . . . . .10-2

GM Mobility Reimbursement

Program . . . . . . . . . . . . . . . . . . . . . . 13-5

Halogen Bulbs . . . . . . . . . . . . . . . . 10-24
Hazard Warning Flashers . . . . . . . 6-3
Head Restraints . . . . . . . . . . . . . . . . 3-2
Headlamps

Aiming . . . . . . . . . . . . . . . . . . . . . . 10-23
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-3
Bulb Replacement . . . . . . . . . . 10-24
Daytime Running

Lamps (DRL) . . . . . . . . . . . . . . . . . 6-2

Daytime Running Lamps

(DRL) Indicator Light . . . . . . . .5-21
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
High-Beam On Light . . . . . . . . . .5-21
High/Low Beam Changer . . . . . . 6-2
Lamps On Reminder . . . . . . . . .5-21

Heated

Steering Wheel . . . . . . . . . . . . . . . . 5-2
Heated Front Seats . . . . . . . . . . . . . 3-8

INDEX

i-5

Heated Mirrors . . . . . . . . . . . . . . . . . 2-14
Heater

Engine . . . . . . . . . . . . . . . . . . . . . . . .9-17
Heating and Air Conditioning . . . 8-1
High-Beam On Light . . . . . . . . . . . 5-21
Hill and Mountain Roads . . . . . . . . 9-7
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
How to Wear Safety Belts

Properly . . . . . . . . . . . . . . . . . . . . . . 3-16

Ignition Positions . . . . . . . . . . . . . . 9-14
Ignition Transmission Lock

Check . . . . . . . . . . . . . . . . . . . . . . . 10-21
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-12
Light . . . . . . . . . . . . . . . . . . . . . . . . . .5-20

Indicator

Vehicle Ahead . . . . . . . . . . . . . . . .5-18

Infants and Young Children,

Restraints . . . . . . . . . . . . . . . . . . . . 3-38
Infotainment . . . . . . . . . . . . . . . . . . . . 7-1
Infotainment System . . . . . . . . . . 13-15
Instrument Cluster . . . . . . . . . . . . . . 5-8
Instrument Panel

Storage Area . . . . . . . . . . . . . . . . . . 4-1

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INDEX

Interior Rearview Mirrors . . . . . . . 2-14
Introduction . . . . . . . . . . . . . . . . . . . . . . . iii

Jump Starting . . . . . . . . . . . . . . . . . 10-62

Keyless Entry

Remote (RKE) System . . . . . . . . 2-3
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Labeling, Tire Sidewall . . . . . . . . 10-37
Lamps

Courtesy . . . . . . . . . . . . . . . . . . . . . . . 6-5
Daytime Running (DRL) . . . . . . . 6-2
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Exterior Controls . . . . . . . . . . . . . . . 6-1
Front Fog . . . . . . . . . . . . . . . . . . . . . . 6-4
Headlamps, Front Turn

Signal, and Parking Lamps . . . . . . . . . . . . . . . . . . . . 10-24
License Plate . . . . . . . . . . . . . . . 10-26

Lamps (cont'd)

Malfunction Indicator . . . . . . . . .5-13
On Reminder . . . . . . . . . . . . . . . . .5-21
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-6

Lane Departure

Warning (LDW) . . . . . . . . . . . . . . . 9-40

Lane Departure Warning

Light . . . . . . . . . . . . . . . . . . . . . . . . . 5-17
Lap-Shoulder Belt . . . . . . . . . . . . . 3-17
LATCH System

Replacing Parts after a

Crash . . . . . . . . . . . . . . . . . . . . . . .3-50

LATCH, Lower Anchors and

Tethers for Children . . . . . . . . . . 3-44
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Lighting

Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Illumination Control . . . . . . . . . . . . 6-5

Lights

Airbag Readiness . . . . . . . . . . . . .5-12
Antilock Brake System

(ABS) Warning . . . . . . . . . . . . . .5-17
Brake System Warning . . . . . . .5-16
Charging System . . . . . . . . . . . . .5-13
Cruise Control . . . . . . . . . . . . . . . .5-21

Lights (cont'd)

Daytime Running

Lamps (DRL) . . . . . . . . . . . . . . . .5-21
Engine Oil Pressure . . . . . . . . . .5-19
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Front Fog Lamp . . . . . . . . . . . . . .5-21
High-Beam On . . . . . . . . . . . . . . . .5-21
High/Low Beam Changer . . . . . . 6-2
Immobilizer . . . . . . . . . . . . . . . . . . .5-20
Lane Departure Warning . . . . . .5-17
Low Fuel Warning . . . . . . . . . . . .5-20
Safety Belt Reminders . . . . . . . . 5-11
StabiliTrak® OFF . . . . . . . . . . . . .5-18
Tire Pressure . . . . . . . . . . . . . . . . .5-19
Traction Control System

(TCS)/StabiliTrak® . . . . . . . . . .5-19
Traction Off . . . . . . . . . . . . . . . . . . .5-18
Warning, Power Steering . . . . .5-17

Locks

Automatic Door . . . . . . . . . . . . . . . . 2-8
Delayed Locking . . . . . . . . . . . . . . . 2-8
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Lockout Protection . . . . . . . . . . . . . 2-8
Power Door . . . . . . . . . . . . . . . . . . . . 2-7
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Loss of Control . . . . . . . . . . . . . . . . . 9-5
Low Fuel Warning Light . . . . . . . . 5-20

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Lower Anchors and Tethers

for Children (LATCH System) . . . . . . . . . . . . . . . . . . . . . . 3-44
Lumbar Adjustment . . . . . . . . . . . . . 3-4
Front Seats . . . . . . . . . . . . . . . . . . . . 3-4

Maintenance

Records . . . . . . . . . . . . . . . . . . . . .11-14

Maintenance and Care

Additional . . . . . . . . . . . . . . . . . . . . . 11-8
Maintenance Schedule . . . . . . . . 11-2

Recommended Fluids

and Lubricants . . . . . . . . . . . . .11-12
Malfunction Indicator Lamp . . . . 5-13
Manual Mode . . . . . . . . . . . . . . . . . . 9-25
Memory Features . . . . . . . . . . . . . . . 1-7
Memory Seats . . . . . . . . . . . . . . . . . . 3-6
Messages

Battery Voltage and

Charging . . . . . . . . . . . . . . . . . . . .5-25
Brake System . . . . . . . . . . . . . . . .5-25
Door Ajar . . . . . . . . . . . . . . . . . . . . .5-26
Engine Cooling System . . . . . . .5-26
Engine Oil . . . . . . . . . . . . . . . . . . . .5-26
Engine Power . . . . . . . . . . . . . . . .5-26

Messages (cont'd)

Fuel System . . . . . . . . . . . . . . . . . .5-27
Object Detection System . . . . .5-27
Ride Control System . . . . . . . . . .5-28
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . .5-29
Transmission . . . . . . . . . . . . . . . . .5-29
Vehicle . . . . . . . . . . . . . . . . . . . . . . .5-25

Mirrors

Automatic Dimming

Rearview . . . . . . . . . . . . . . . . . . . .2-15
Convex . . . . . . . . . . . . . . . . . . . . . . .2-13
Folding . . . . . . . . . . . . . . . . . . . . . . .2-14
Heated . . . . . . . . . . . . . . . . . . . . . . .2-14
Manual Rearview . . . . . . . . . . . . .2-14
Power . . . . . . . . . . . . . . . . . . . . . . . .2-13
Tilt in Reverse . . . . . . . . . . . . . . . .2-14
Mirrors, Interior Rearview . . . . . . 2-14
Monitor System, Tire

Pressure . . . . . . . . . . . . . . . . . . . . 10-44

Navigation

OnStar® . . . . . . . . . . . . . . . . . . . . . .14-3
Net, Convenience . . . . . . . . . . . . . . 4-4
New Vehicle Break-In . . . . . . . . . . 9-14

INDEX

i-7

Object Detection System

Messages . . . . . . . . . . . . . . . . . . . . 5-27
Odometer . . . . . . . . . . . . . . . . . . . . . . . 5-9
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

Off-Road

Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5

Oil

Engine . . . . . . . . . . . . . . . . . . . . . . . .10-7
Engine Oil Life System . . . . . . .10-9
Messages . . . . . . . . . . . . . . . . . . . .5-26
Pressure Light . . . . . . . . . . . . . . . .5-19
Older Children, Restraints . . . . . 3-36
Online Owner Center . . . . . . . . . . 13-4
OnStar . . . . . . . . . . . . . . . . . . . . . . . 13-15
OnStar®

System, In Brief

. . . . . . . . . . . . . .1-20

OnStar® Additional

Information . . . . . . . . . . . . . . . . . . . 14-6
OnStar® Connections . . . . . . . . . . 14-4
OnStar® Emergency . . . . . . . . . . . 14-2
OnStar® Navigation . . . . . . . . . . . . 14-3
OnStar® Overview . . . . . . . . . . . . . 14-1
OnStar® Security . . . . . . . . . . . . . . 14-3
OnStar® Vehicle

Diagnostics . . . . . . . . . . . . . . . . . . 14-6

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INDEX

Ordering

Power

Service Publications . . . . . . . . .13-11

Outlets

Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Overheating, Engine . . . . . . . . . . 10-15

Park

Shifting Into . . . . . . . . . . . . . . . . . . .9-19
Shifting Out of . . . . . . . . . . . . . . . .9-20

Parking

Brake . . . . . . . . . . . . . . . . . . . . . . . . .9-27
Brake and P (Park)

Mechanism Check . . . . . . . . 10-21
Over Things That Burn . . . . . . .9-22
Parking Assist . . . . . . . . . . . . . . . . . 9-34
Passenger Airbag Status

Indicator . . . . . . . . . . . . . . . . . . . . . 5-12

Passenger Compartment Air

Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Passenger Sensing System . . . 3-30
Perchlorate Materials

Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . .2-13
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Protection, Battery . . . . . . . . . . . . . 6-6
Retained Accessory (RAP) . . .9-19
Seat Adjustment . . . . . . . . . . . . . . . 3-4
Windows . . . . . . . . . . . . . . . . . . . . .2-15

Rear Seats . . . . . . . . . . . . . . . . . . . . 3-10
Rear Vision Camera (RVC) . . . . 9-38
Rear Window Washer/Wiper . . . . 5-4
Rearview Mirrors . . . . . . . . . . . . . . 2-14
Automatic Dimming . . . . . . . . . . .2-15
Reclining Seatbacks . . . . . . . . . . . . 3-5
Recommended Fluids and

Lubricants . . . . . . . . . . . . . . . . . . . 11-12

Power Steering Warning

Records

Lights . . . . . . . . . . . . . . . . . . . . . . . . 5-17

Maintenance . . . . . . . . . . . . . . . . .11-14

Pregnancy, Using Safety

Recreational Vehicle

Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-21

Towing . . . . . . . . . . . . . . . . . . . . . . 10-65

Privacy

Reimbursement Program,

Vehicle Data Recording . . . . . 13-14

GM Mobility . . . . . . . . . . . . . . . . . . 13-5

Program

Courtesy Transportation . . . . . .13-7

Proposition 65 Warning,

California . . . . . . . . . . . . . . . . . . . . . 10-2

Radio Frequency

Identification (RFID) . . . . . . . . . 13-12

Remote Keyless Entry

(RKE) System . . . . . . . . . . . . . 2-2, 2-3
Remote Vehicle Start . . . . . . . . . . . 2-5
Replacement Bulbs . . . . . . . . . . . 10-26
Replacement Parts

Airbags . . . . . . . . . . . . . . . . . . . . . . .3-36
Maintenance . . . . . . . . . . . . . . . . .11-13
Replacing Airbag System . . . . . . 3-36
Replacing LATCH System

Parts after a Crash . . . . . . . . . . . 3-50

Replacing Safety Belt

System Parts after a Crash . . . 3-22

Requirements, California . . . . . 10-2

Radio Frequency

Personalization

Vehicle . . . . . . . . . . . . . . . . . . . . . . .5-30

Statement . . . . . . . . . . . . . . . . . . . 13-12
Reading Lamps . . . . . . . . . . . . . . . . . 6-6
Rear Seat Armrest . . . . . . . . . . . . . 3-14

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Reporting Safety Defects

Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-13
U.S. Government . . . . . . . . . . . 13-12

Restraints

Where to Put . . . . . . . . . . . . . . . . .3-43

Retained Accessory

Power (RAP) . . . . . . . . . . . . . . . . . 9-19
Reverse Tilt Mirrors . . . . . . . . . . . . 2-14
Ride Control Systems

Messages . . . . . . . . . . . . . . . . . . . .5-28

Roads

Driving, Wet . . . . . . . . . . . . . . . . . . . 9-6

Roadside Assistance

Program . . . . . . . . . . . . . . . . . . . . . . 13-5

Roof

Sunroof . . . . . . . . . . . . . . . . . . . . . . .2-17
Roof Rack System . . . . . . . . . . . . . . 4-5
Rotation, Tires . . . . . . . . . . . . . . . . 10-49
Routing, Engine Drive Belt . . . . . 12-3
Running the Vehicle While

Parked . . . . . . . . . . . . . . . . . . . . . . . 9-23

Safety Belts . . . . . . . . . . . . . . . . . . . 3-14
Care . . . . . . . . . . . . . . . . . . . . . . . . . .3-22
Extender . . . . . . . . . . . . . . . . . . . . . .3-22
How to Wear Safety Belts

Properly . . . . . . . . . . . . . . . . . . . . .3-16
Lap-Shoulder Belt . . . . . . . . . . . .3-17
Reminders . . . . . . . . . . . . . . . . . . . . 5-11
Replacing after a Crash . . . . . .3-22
Use During Pregnancy . . . . . . . .3-21

Safety Defects Reporting

Canadian Government . . . . . . 13-13
General Motors . . . . . . . . . . . . . 13-13
U.S. Government . . . . . . . . . . . 13-12
Safety Locks . . . . . . . . . . . . . . . . . . . . 2-8
Safety System Check . . . . . . . . . . 3-22
Scheduling Appointments . . . . . . 13-7
Seats

Adjustment, Front . . . . . . . . . . . . . . 3-3
Folding Seatback . . . . . . . . . . . . . . 3-9
Head Restraints . . . . . . . . . . . . . . . 3-2
Heated Front . . . . . . . . . . . . . . . . . . 3-8
Lumbar Adjustment, Front . . . . . 3-4
Memory . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Power Adjustment, Front . . . . . . 3-4

INDEX

i-9

Seats (cont'd)

Rear . . . . . . . . . . . . . . . . . . . . . . . . . .3-10
Reclining Seatbacks . . . . . . . . . . . 3-5
Underseat Storage . . . . . . . . . . . . 4-2

Securing Child

Restraints . . . . . . . . . . . . . . 3-50, 3-52

Security

OnStar® . . . . . . . . . . . . . . . . . . . . . .14-3
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-11
Vehicle Alarm . . . . . . . . . . . . . . . . . 2-11

Service

Accessories and

Modifications . . . . . . . . . . . . . . . .10-2
Doing Your Own Work . . . . . . . .10-3
Engine Soon Light . . . . . . . . . . . .5-13
Maintenance Records . . . . . . .11-14
Maintenance, General

Information . . . . . . . . . . . . . . . . . . 11-1
. . . . .12-1

Parts Identification Label Publications Ordering

Information . . . . . . . . . . . . . . . . .13-11
Scheduling Appointments . . . . .13-7

Services

Special Application . . . . . . . . . . . 11-8
Servicing the Airbag . . . . . . . . . . . 3-34

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INDEX

Shift Lock Control Function

Storage Areas

Cargo Cover . . . . . . . . . . . . . . . . . . . 4-3
Cargo Management System . . . 4-3
Center Console . . . . . . . . . . . . . . . . 4-3
Convenience Net . . . . . . . . . . . . . . 4-4
Instrument Panel . . . . . . . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . . 4-5
Sunglasses . . . . . . . . . . . . . . . . . . . . 4-2
Underseat . . . . . . . . . . . . . . . . . . . . . 4-2
Storage Compartments . . . . . . . . . 4-1
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 9-9
Summer Tires . . . . . . . . . . . . . . . . 10-37
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-17
Sunglass Storage . . . . . . . . . . . . . . . 4-2
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv System

Forward Collision

Alert (FCA) . . . . . . . . . . . . . . . . . .9-33
Infotainment . . . . . . . . . . . . 7-1, 13-15
Roof Rack . . . . . . . . . . . . . . . . . . . . . 4-5

Check, Automatic Transmission . . . . . . . . . . . . . . . . 10-21

Shifting

Into Park . . . . . . . . . . . . . . . . . . . . . .9-19
Out of Park . . . . . . . . . . . . . . . . . . .9-20

Side Blind Zone

Alert (SBZA) . . . . . . . . . . . . . . . . . 9-36

Signals, Turn and

Lane-Change . . . . . . . . . . . . . . . . . 6-4

Spare Tire

Compact . . . . . . . . . . . . . . . . . . . . 10-61
Special Application Services . . . 11-8
Specifications and

Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . . 5-9
StabiliTrak

OFF Light . . . . . . . . . . . . . . . . . . . . .5-18
Start Vehicle, Remote . . . . . . . . . . 2-5
Starter Switch Check . . . . . . . . . 10-20
Starting the Engine . . . . . . . . . . . . 9-16
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Heated Wheel . . . . . . . . . . . . . . . . . 5-2
Power, Warning Lights . . . . . . . .5-17
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-2

Tachometer . . . . . . . . . . . . . . . . . . . . . 5-9
Text Telephone (TTY) Users . . . 13-4
Theft-Deterrent Systems . . . . . . . 2-12
Immobilizer . . . . . . . . . . . . . . . . . . .2-12
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 10-35
All-Season . . . . . . . . . . . . . . . . . . 10-36
Buying New Tires . . . . . . . . . . . 10-51
Chains . . . . . . . . . . . . . . . . . . . . . . 10-55
Changing . . . . . . . . . . . . . . . . . . . 10-57
Compact Spare . . . . . . . . . . . . . 10-61
Designations . . . . . . . . . . . . . . . 10-39
Different Size . . . . . . . . . . . . . . . 10-52
If a Tire Goes Flat . . . . . . . . . . 10-56
Inflation Monitor System . . . . 10-45
Inspection . . . . . . . . . . . . . . . . . . 10-48
Messages . . . . . . . . . . . . . . . . . . . .5-29
Pressure Light . . . . . . . . . . . . . . . .5-19
Pressure Monitor System . . . 10-44
Rotation . . . . . . . . . . . . . . . . . . . . 10-49
Sidewall Labeling . . . . . . . . . . . 10-37
Terminology and

Definitions . . . . . . . . . . . . . . . . . 10-40

Uniform Tire Quality

Grading . . . . . . . . . . . . . . . . . . . 10-53

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Tires (cont'd)

Wheel Alignment and Tire

Balance . . . . . . . . . . . . . . . . . . . 10-54
Wheel Replacement . . . . . . . . 10-54
When It Is Time for New

Tires . . . . . . . . . . . . . . . . . . . . . . 10-50
Winter . . . . . . . . . . . . . . . . . . . . . . 10-36

Towing

General Information . . . . . . . . . .9-46
Recreational Vehicle . . . . . . . . 10-65
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-65

Traction

Control System (TCS)/

StabiliTrak® Light . . . . . . . . . . . .5-19
Off Light . . . . . . . . . . . . . . . . . . . . . .5-18

Traction Control/Electronic

Stability Control . . . . . . . . . . . . . . 9-28

Transmission

Automatic . . . . . . . . . . . . . . . . . . . . .9-23
Fluid, Automatic . . . . . . . . . . . . 10-10
Messages . . . . . . . . . . . . . . . . . . . .5-29

Transportation Program,

Courtesy . . . . . . . . . . . . . . . . . . . . . 13-7
Triangle, Warning . . . . . . . . . . . . . . . 4-4
Trip Odometer . . . . . . . . . . . . . . . . . . 5-9
Turn and Lane-Change

Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-4

Underseat Storage . . . . . . . . . . . . . 4-2
Uniform Tire Quality

Grading . . . . . . . . . . . . . . . . . . . . . 10-53
Using This Manual . . . . . . . . . . . . . . . . iii

Vehicle

Alarm System . . . . . . . . . . . . . . . . 2-11
Canadian Owners . . . . . . . . . . . . . . .iii Control . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Design . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Identification

Number (VIN) . . . . . . . . . . . . . . .12-1
Load Limits . . . . . . . . . . . . . . . . . . .9-10
Messages . . . . . . . . . . . . . . . . . . . .5-25
Personalization . . . . . . . . . . . . . . .5-30
Remote Start . . . . . . . . . . . . . . . . . . 2-5
Security . . . . . . . . . . . . . . . . . . . . . . 2-11
Towing . . . . . . . . . . . . . . . . . . . . . . 10-65
Vehicle Ahead Indicator . . . . . . . 5-18
Vehicle Care

Tire Pressure . . . . . . . . . . . . . . . 10-43

Vehicle Data Recording

and Privacy . . . . . . . . . . . . . . . . . 13-14

INDEX

i-11

Vehicle Diagnostics

OnStar® . . . . . . . . . . . . . . . . . . . . . .14-6
Ventilation, Air . . . . . . . . . . . . . . . . . . 8-6
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-17

Warning

Brake System Light . . . . . . . . . . .5-16
Lane Departure (LDW) . . . . . . .9-40

Warning Lights, Gauges, and

Indicators . . . . . . . . . . . . . . . . . . . . . 5-7
Warning Triangle . . . . . . . . . . . . . . . 4-4
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv Cautions and Danger . . . . . . . . . . . .iv Hazard Flashers . . . . . . . . . . . . . . . 6-3
Washer Fluid . . . . . . . . . . . . . . . . . 10-17
Wheels

Alignment and Tire

Balance . . . . . . . . . . . . . . . . . . . 10-54
Different Size . . . . . . . . . . . . . . . 10-52
Replacement . . . . . . . . . . . . . . . 10-54

When It Is Time for New

Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-50
Where to Put the Restraint . . . . 3-43
Windows . . . . . . . . . . . . . . . . . . . . . . 2-15
Power . . . . . . . . . . . . . . . . . . . . . . . .2-15

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i-12

INDEX

Windshield

Wiper/Washer . . . . . . . . . . . . . . . . . 5-2

Winter

Driving . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Winter Tires . . . . . . . . . . . . . . . . . . 10-36
Wiper Blade Replacement . . . . 10-22
Wipers

Rear Washer . . . . . . . . . . . . . . . . . . 5-4

2k15_buick_encore_23118886A.ai (Modern Bridge - Level 2 / #23321109) Spine = Printer Adjust Color = Black Date = 07/16/14

2015

Encore

23118886 A

buick.com (U.S.) buick.gm.ca (Canada) buick.com.mx (Mexico)

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In Brief . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-15
Performance and

Maintenance . . . . . . . . . . . . . . . . 1-18

Keys, Doors, and

Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-1
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Security. . . . . . . . . . . . . . 2-11
Exterior Mirrors . . . . . . . . . . . . . . . 2-13
Interior Mirrors . . . . . . . . . . . . . . . . 2-14
Windows . . . . . . . . . . . . . . . . . . . . . 2-15
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17

Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . 3-10
Safety Belts . . . . . . . . . . . . . . . . . . 3-14
Airbag System . . . . . . . . . . . . . . . . 3-23
Child Restraints . . . . . . . . . . . . . . 3-36

Storage . . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-3
Roof Rack System . . . . . . . . . . . . . 4-5

Climate Controls . . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-6
Maintenance . . . . . . . . . . . . . . . . . . . 8-6

Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and

Indicators . . . . . . . . . . . . . . . . . . . . 5-7
Information Displays . . . . . . . . . . 5-22
Vehicle Messages . . . . . . . . . . . . 5-25
Vehicle Personalization . . . . . . . 5-30

Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-5
Lighting Features . . . . . . . . . . . . . . 6-6

Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1

Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-14
Engine Exhaust . . . . . . . . . . . . . . 9-22
Automatic Transmission . . . . . . 9-23
Drive Systems . . . . . . . . . . . . . . . . 9-26
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-26
Ride Control Systems . . . . . . . . 9-28
Cruise Control . . . . . . . . . . . . . . . . 9-30
Driver Assistance Systems . . . 9-33
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-42
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-46
Conversions and Add-Ons . . . 9-46

Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-3
Headlamp Aiming . . . . . . . . . . . 10-23
Bulb Replacement . . . . . . . . . . 10-24
Electrical System . . . . . . . . . . . . 10-27
Wheels and Tires . . . . . . . . . . . 10-35

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OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional

Information . . . . . . . . . . . . . . . . . . 14-6
Index . . . . . . . . . . . . . . . . . . . . . i-1

Jump Starting . . . . . . . . . . . . . . . 10-62
Towing . . . . . . . . . . . . . . . . . . . . . . 10-65
Appearance Care . . . . . . . . . . . 10-67

Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-2
Special Application

Services . . . . . . . . . . . . . . . . . . . . 11-8

Additional Maintenance

and Care . . . . . . . . . . . . . . . . . . . . 11-8

Recommended Fluids,

Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-14

Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2

Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-12
Vehicle Data Recording and

Privacy. . . . . . . . . . . . . . . . . . . . 13-14

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Introduction

iii

Using this Manual To quickly locate information about the vehicle, use the Index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found.

About Driving the Vehicle As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of control or an accident. Be sure to read the driving guidelines in this manual in the section called “Driving and Operating” and specifically Driver Behavior on page 9-2, Driving Environment on page 9-2, and Vehicle Design on page 9-2.

specifications, features/applications that may not be available in your region, or changes subsequent to the printing of this owner manual. Refer to the purchase documentation relating to your specific vehicle to confirm the features. Keep this manual in the vehicle for quick reference.

Canadian Vehicle Owners

Propriétaires Canadiens A French language manual can be obtained from your dealer, at www.helminc.com, or from: On peut obtenir un exemplaire de ce guide en français auprès du concessionnaire ou à l'adresse savant: Helm, Incorporated Attention: Customer Service 47911 Halyard Drive Plymouth, MI 48170

©2014 General Motors LLC. All Rights Reserved.

The names, logos, emblems, slogans, vehicle model names, and vehicle body designs appearing in this manual including, but not limited to, GM, the GM logo, BUICK, the BUICK Emblem, and ENCORE are trademarks and/or service marks of General Motors LLC, its subsidiaries, affiliates, or licensors. For vehicles first sold in Canada, substitute the name “General Motors of Canada Limited” for Buick Motor Division wherever it appears in this manual. This manual describes features that may or may not be on the vehicle because of optional equipment that was not purchased on the vehicle, model variants, country

Litho in U.S.A. Part No. 23118886 A First Printing

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iv

Introduction

Danger, Warnings, and Cautions Warning messages found on vehicle labels and in this manual describe hazards and what to do to avoid or reduce them.

{ Danger

Danger indicates a hazard with a high level of risk which will result in serious injury or death.

{ Warning

Warning indicates a hazard that could result in injury or death.

{ Caution

Caution indicates a hazard that could result in property or vehicle damage.

Vehicle Symbol Chart Here are some additional symbols that may be found on the vehicle and what they mean. For more information on the symbol, refer to the Index. 9 : Airbag Readiness Light # : Air Conditioning ! : Antilock Brake System (ABS) % : Audio Steering Wheel Controls or OnStar® (if equipped) $ : Brake System Warning Light " : Charging System I : Cruise Control B : Engine Coolant Temperature O : Exterior Lamps # : Fog Lamps . : Fuel Gauge + : Fuses 3 : Headlamp High/Low-Beam Changer

A circle with a slash through it is a safety symbol which means “Do Not,” “Do not do this,” or “Do not let this happen.”

Symbols The vehicle has components and labels that use symbols instead of text. Symbols are shown along with the text describing the operation or information relating to a specific component, control, message, gauge, or indicator. M : This symbol is shown when you need to see your owner manual for additional instructions or information. * : This symbol is shown when you need to see a service manual for additional instructions or information.

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Introduction

j : LATCH System Child Restraints * : Malfunction Indicator Lamp : : Oil Pressure } : Power / : Remote Vehicle Start > : Safety Belt Reminders 7 : Tire Pressure Monitor d : Traction Control/StabiliTrak® M : Windshield Washer Fluid

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vi

Introduction

2 NOTES

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In Brief

1-1

In Brief

Instrument Panel

Instrument Panel . . . . . . . . . . . . . . 1-2

Initial Drive Information

Remote Keyless Entry (RKE)

System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-4
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Windows . . . . . . . . . . . . . . . . . . . . . . 1-6
Seat Adjustment . . . . . . . . . . . . . . 1-6
Memory Features . . . . . . . . . . . . . 1-7
Second Row Seats . . . . . . . . . . . 1-8
Heated Seats . . . . . . . . . . . . . . . . . 1-8
Head Restraint Adjustment . . . . 1-8
Safety Belts . . . . . . . . . . . . . . . . . . . 1-9
Passenger Sensing System . . . 1-9

Mirror Adjustment . . . . . . . . . . . . . 1-9
Steering Wheel

Adjustment . . . . . . . . . . . . . . . . . 1-10
Interior Lighting . . . . . . . . . . . . . . 1-10
Exterior Lighting . . . . . . . . . . . . . 1-11
Windshield Wiper/Washer . . . . 1-12
Climate Controls . . . . . . . . . . . . . 1-13
Transmission . . . . . . . . . . . . . . . . 1-14

Vehicle Features

Infotainment System . . . . . . . . . 1-15
Steering Wheel Controls . . . . . 1-15
Cruise Control . . . . . . . . . . . . . . . 1-15
Driver Information

Center (DIC) . . . . . . . . . . . . . . . 1-16

Forward Collision Alert (FCA)

System . . . . . . . . . . . . . . . . . . . . . 1-16

Lane Departure

Warning (LDW) . . . . . . . . . . . . . 1-16

Side Blind Zone

Rear Vision

Alert (SBZA) . . . . . . . . . . . . . . . 1-16

Camera (RVC) . . . . . . . . . . . . . 1-17

Rear Cross Traffic Alert

(RCTA) System . . . . . . . . . . . . 1-17
Parking Assist . . . . . . . . . . . . . . . 1-17
Power Outlets . . . . . . . . . . . . . . . 1-17
Sunroof . . . . . . . . . . . . . . . . . . . . . . 1-17
Performance and Maintenance

Traction Control/Electronic

Stability Control . . . . . . . . . . . . 1-18
Tire Pressure Monitor . . . . . . . . 1-18
Engine Oil Life System . . . . . . 1-19
Driving for Better Fuel

Economy . . . . . . . . . . . . . . . . . . . 1-19

Roadside Assistance

Program . . . . . . . . . . . . . . . . . . . . 1-20
OnStar® . . . . . . . . . . . . . . . . . . . . . 1-20

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1-2

In Brief

Instrument Panel

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In Brief

1-3

18.

Ignition Positions on page 9-14.

19. Climate Control Systems on page 8-1 or Dual Automatic Climate Control System on page 8-3 (If Equipped).

20. Parking Assist on page 9-34 (If

Equipped). Lane Departure Warning (LDW) on page 9-40 (If Equipped).

21. Power Outlets on page 5-5. 22. Auxiliary Input Jack. See the

Infotainment Manual.

23. Shift Lever. See Automatic Transmission on page 9-23.

1. Air Vents on page 8-6. 2. Turn Signal Lever. See Turn and

Lane-Change Signals on page 6-4. Headlamp High/Low-Beam Changer on page 6-2. Instrument Cluster on page 5-8. 3. 4. Driver Information Center (DIC) Display. See Driver Information Center (DIC) on page 5-22.

9.

Instrument Panel Storage on page 4-1.

10. Exterior Lamp Controls on

page 6-1. Instrument Panel Illumination Control on page 6-5. Front Fog Lamps on page 6-4
(If Equipped).

11. Hood Release. See Hood on

page 10-4.

5. Windshield Wiper/Washer on

12. Data Link Connector (DLC)

page 5-2. Rear Window Wiper/Washer on page 5-4.

6. Traction Control/Electronic

Stability Control on page 9-28. Hazard Warning Flashers on page 6-3. Passenger Airbag Status Indicator. See Passenger Sensing System on page 3-30.

(Out of View). See Malfunction Indicator Lamp on page 5-13. Instrument Panel Storage on page 4-1.

13.

14. Cruise Control on page 9-30. Forward Collision Alert (FCA) System on page 9-33 (If Equipped).

15. Steering Wheel Adjustment on

page 5-2.

7. Light Sensor. See Automatic

Headlamp System on page 6-3. Infotainment on page 7-1.

8.

16. Horn on page 5-2. 17. Steering Wheel Controls on

page 5-2.

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1-4

In Brief

Initial Drive Information

Remote Keyless Entry (RKE) System The RKE transmitter may work up to 30 m (98 ft) away from the vehicle.

Press the key release button to extend the key blade. The key can be used for the ignition and all locks.

K : Press to unlock the driver door, all doors, or, if equipped, the locking fuel door. The hazard warning flashers may flash. Q : Press to lock the doors, or, if equipped, the locking fuel door. Lock and unlock feedback can be personalized. See Vehicle Personalization on page 5-30. 7 : If equipped, press and hold briefly to initiate vehicle locator. Press and hold for at least three seconds to sound the panic alarm. Press again to cancel the panic alarm. See Keys on page 2-1 and Remote Keyless Entry (RKE) System Operation on page 2-3.

Remote Vehicle Start For vehicles with this feature, the engine can be started from outside the vehicle.

Starting the Vehicle 1. Aim the RKE transmitter at the

vehicle.

2. Press and release Q. 3.

Immediately after completing Step 2, press and hold / for several seconds or until the turn signal lamps flash.

When the engine starts, the parking lamps will turn on and remain on as long as the engine is running. The doors will be locked and the climate control system may come on. The engine will continue to run for 10 minutes. Repeat the steps for a 10-minute time extension. Remote start can be extended only once. Canceling a Remote Start To cancel a remote start, do one of the following: . Aim the RKE transmitter at the vehicle and press and hold / until the parking lamps turn off.

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Turn on the hazard warning flashers. Turn the vehicle on and then off.

See Remote Vehicle Start on page 2-5.

Door Locks To lock or unlock a door manually:

From the inside, to lock the door, use the lock knob on the top of the door panel. From the outside, turn the key toward the front or rear of the vehicle, or press K or Q on the Remote Keyless Entry (RKE) transmitter.

Power Door Locks

In Brief

1-5

To lock or unlock the liftgate from outside, press Q or K on the Remote Keyless Entry (RKE) transmitter. See Remote Keyless Entry (RKE) System Operation on page 2-3.

K : Press to unlock the doors. Q : Press to lock the doors. See Power Door Locks on page 2-7.

Liftgate To lock or unlock the liftgate from inside, press Q or K on the power door locks. See Power Door Locks on page 2-7.

To open the liftgate, press the touch pad in the pull cup under the license plate and lift manually. See Liftgate on page 2-9.

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1-6

In Brief

Windows

Seat Adjustment

Manual Seats

Power Seats

Press the switch to lower the window. Pull up on the front edge of the switch to raise it. See Power Windows on page 2-15. The switches work when the vehicle is in ON/RUN or ACC/ ACCESSORY, or when Retained Accessory Power (RAP) is active. See Retained Accessory Power (RAP) on page 9-19.

To adjust a manual seat: 1. Pull the handle at the front of

the seat.

2. Slide the seat to the desired

position and release the handle.

3. Try to move the seat back and

forth to be sure it is locked in place.

See Seat Adjustment on page 3-3.

To adjust a power seat: . Move the seat forward or

rearward by sliding the control forward or rearward.

. Raise or lower the front part of the seat cushion by moving the front of the control up or down.

. Raise or lower the entire seat by moving the rear of the control up or down.

See Power Seat Adjustment on page 3-4.

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1-7

To return the seatback to an upright position: 1. Lift the lever fully without applying pressure to the seatback, and the seatback returns to the upright position.

2. Push and pull on the seatback to

make sure it is locked.

See Reclining Seatbacks on page 3-5.

Memory Features

Lumbar Adjustment

Reclining Seatbacks

If available, press the front or rear of the switch to increase or decrease lumbar support. Release the switch when the desired level of support is reached. See Lumbar Adjustment on page 3-4.

Manual Seat Shown, Power Seat

Similar

To recline the seatback: 1. Lift the lever.

If necessary, move the safety belt out of the way to access the lever.

2. Move the seatback to the

desired position, then release the lever to lock the seatback in place.

3. Push and pull on the seatback to

make sure it is locked.

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1-8

In Brief

If available, the MEM, “1,” and “2” buttons on the outboard side of the driver seat are used to manually save and recall the driver seat and outside mirror positions. These