1998 Buick Century Owners Manual

6-46

Never use these to clean your vehicle: 0 Gasoline 0 Benzene 0 Naphtha 0 Carbon Tetrachloride

Acetone Paint Thinner Turpentine Lacquer Thinner Nail Polish Remover

They can all be hazardous -- some more than others -- and they can all damage your vehicle, too. Don’t use any of these unless this manual says you can. In many uses, these will darnage your vehicle:

Alcohol Laundry Soap Bleach Reducing Agents

Cleaning the Inside of Your Vehicle Use a vacuum cleaner often to get rid of dust and loose dirt. Wipe vinyl, leather, plastic and painted surfaces with a clean, damp cloth. Your dealer has two cleaners, Multi-Purpose Interior Cleaner and Capture Non-Solvent Dry Spot and Soil Remover for cleaning fabric and carpet. They will clean normal spots and stains very well. You can get GM-approved cleaning products from your dealer. (See “Appearance Care and Materials” in the Index.) Here are some cleaning tips: 0 Always read the instructions on the cleaner label. 0 Clean up stains as soon as you can -- before they set.

Carefully scrape off any excess stain.

0 Use a clean cloth or sponge, and change to a clean area often. A soft brush may be used if stains are stubborn. If a ring forms after spot cleaning, clean the entire area immediately or it will set.

Using Multi-Purpose Interior Cleaner on Fabric 1. 2.

Vacuum and brush the area to remove any loose dirt. Always clean a whole trim panel or section. Mask surrounding trim along stitch or welt lines. Mix powdered cleaner following the directions on the container label to form thick suds. Use suds only and apply with a clean sponge. Don’t saturate the material and don’t rub it roughly. As soon as you’ve cleaned the section, use a sponge to remove the suds. Wipe cleaned area with a clean, damp towel or cloth. Wipe with a clean cloth and let dry.

3.

4.

5.

6. 7.

6-47

Special Fabric Cleaning Problems Stains caused by such things as catsup, coffee (black), egg, fruit, fruit juice, milk, soft drinks, vomit, urine and blood can be removed as follows: 1. Carefully scrape off excess stain, then sponge the

soiled area with cool water.

2. If a stain remains, follow the multi-purpose interior

cleaner instructions described earlier.

3. If an odor lingers after cleaning vomit or urine, treat the area with a waterhaking soda solution: 1 teaspoon (5 ml) of baking soda to 1 cup (250 ml) of lukewarm water.

4. Let dry. Stains caused by candy, ice cream, mayonnaise, chili sauce and unknown stains can be removed as follows: 1. Carefully scrape off excess stain. 2. First, clean with cool water and allow to

dry completely.

3. If a stain remains, follow instructions for

Multi-Purpose Interior Cleaner.

Cleaning Vinyl Use warm water and a clean cloth.

Rub with a clean, damp cloth to remove dirt. You may have to do it more than once. Things like tar, asphalt and shoe polish will stain if you don’t get them off quickly. Use a clean cloth and a vinyl/leather cleaner. See your dealer for this product.

Cleaning Leather Use a soft cloth with lukewarm water and a mild soap or saddle soap and wipe dry with a soft cloth. Then, let the leather dry naturally. Do not use heat to dry. 0 For stubborn stains, use a leather cleaner. See your

dealer for this product.

0 Never use oils, varnishes, solvent-based or abrasive cleaners, furniture polish or shoe polish on leather.

0 Soiled or stained leather should be cleaned

immediately. If dirt is allowed to work into the finish, it can harm the leather.

6-48

Cleaning the Top of the Instrument Panel Use only mild soap and water to clean the top surfaces of the instrument panel. Sprays containing silicones or waxes may cause annoying reflections in the windshield and even make it difficult to see through the windshield under certain conditions. Cleaning Interior Plastic Components Use only a mild soap and water solution on a soft cloth or sponge. Commercial cleaners may affect the surface finish. Cleaning the Built-in Child Restraint Your built-in child restraint may be cleaned with mild soap and lukewarm water. Don’t use household cleaners. They may weaken the harness or damage plastic parts. The built-in child restraint pad is attached to the child restraint cushion and seatback with fastener strips. You can remove the pad, machine wash it in cold water on a gentle cycle and tumble dry it on a low heat setting. Never bleach or iron the pad, and don’t dry clean it.

Care of Safety Belts and Built-in Child Restraint Harness Keep the safety belts and the built-in child restraint harness clean and dry.

I :\ CAUTdN:

Do not bleach or dye safety belts or the built-in child restraint harness. If you do, they may be severely weakened. In a crash, they might not be able to provide adequate protection. Clean the safety belts and the child restraint harness only with mild soap and lukewarm water.

6-49

Grime from the windshield will stick to the wiper blades and affect their performance. Clean the blade by wiping vigorously with a cloth soaked in full-strength windshield washer solvent. Then rinse the blade with water. Check the wiper blades and clean them as necessary; replace blades that look worn. Weatherstrips Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth at least every six months. During very cold, damp weather more frequent application may be required. (See “Recommended Fluids and Lubricants” in the Index.)

Cleaning Glass Surfaces Glass should be cleaned often. GM Glass Cleaner (GM Part No. 1050427) or a liquid household glass cleaner will remove normal tobacco smoke and dust films on interior glass. Don’t use abrasive cleaners on glass, because they may cause scratches. Avoid placing decals on the inside rear window, since they may have to be scraped off later. If abrasive cleaners are used on the inside of the rear window, an electric defogger element may be damaged. Any temporary license should not be attached across the defogger grid. Cleaning the Outside of the Windshield and Wiper Blades If the windshield is not clear after using the windshield washer, or if the wiper blade chatters when running, wax, sap or other material may be on the blade or windshield. Clean the outside of the windshield with GM Windshield Cleaner, Bon Ami@ Powder (non-scratching glass cleaning powder), GM Part No. 105001 1. The windshield is clean if beads do not form when you rinse it with water.

6-50

Cleaning the Outside of Your Vehicle The paint finish on your vehicle provides beauty, depth of color, gloss retention and durability. Washing Your Vehicle The best way to preserve your vehicle’s finish is to keep it clean by washing it often with lukewarm or cold water. Don’t wash your vehicle in the direct rays of the sun. Don’t use strong soaps or chemical detergents. Use liquid hand, dish or car washing (mild detergent) soaps. You can get GM-approved cleaning products from your dealer. (See “Appearance Care and Materials” in the Index.) Don’t use cleaning agents that are petroleum based, or that contain acid or abrasives. All cleaning agents should be flushed promptly and not allowed to dry on the surface, or they could stain. Dry the finish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting. High pressure car washes may cause water to enter your vehicle. Cleaning Exterior LampsLenses Use lukewarm or cold water, a soft cloth and a liquid hand, dish or car washing (mild detergent) soap to clean exterior lamps and lenses. Follow instructions under “Washing Your Vehicle.”

Finish Care Occasional waxing or mild polishing of your vehicle by hand may be necessary to remove residue from the paint finish. You can get GM-approved cleaning products from your dealer. (See “Appearance Care and Materials” in the Index.) Your vehicle has a “basecoatklearcoat” paint finish. The clearcoat gives more depth and gloss Always use waxes and polishes that are non-abrasive and made for a basecoatklearcoat paint finish.

to the colored basecoat.

Machine compounding or aggressive polishing on a basecoatlclearcoat paint finish may dull the finish or leave swirl marks.

Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage your vehicle’s finish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter.

6-51

Cleaning Tires To clean your tires, use a stiff brush with a tire cleaner.

NOTICE:

When applying a tire dressing always take care to wipe off any overspray or splash from all painted surfaces on the body or wheels of the vehicle. Petroleum-based products may damage the paint finish.

Exterior painted surfaces are subject to aging, weather and chemical fallout that can take their toll over a period of years. You can help to keep the paint finish looking new by keeping your vehicle garaged or covered whenever possible. Cleaning Aluminum Wheels

Equipped)

Keep your wheels clean using a soft clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft clean towel. A wax may then be applied. The surface of these wheels is similar to the painted surface of your vehicle. Don’t use strong soaps, chemicals, abrasive polishes, abrasive cleaners or abrasive cleaning brushes on them because you could damage the surface. Don’t take your vehicle through an automatic car wash that has silicon carbide tire cleaning brushes. These brushes can also damage the surface of these wheels.

6-52

Sheet Metal Damage If your vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to the parts repaired or replaced to restore corrosion protection. Finish Damage Any stone chips, fractures or deep scratches in the finish should be repaired right away. Bare metal will corrode quickly and may develop into a major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your dealer or other service outlets. Larger areas of finish damage can be corrected in your dealer’s body and paint shop. Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, accelerated corrosion (rust) can occur on the underbody parts such as fuel lines, frame, floor pan and exhaust system even though they have corrosion protection.

.A.t k a t &very spring, flush these materials from the underbody with plain water. Clean any areas where mud and other debris can collect. Dirt packed in closed areas of the frame should be loosened before being flushed. Your dealer or an underbody car washing system can do this for you. Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on your vehicle. This damage can take two forms: blotchy, ringlet-shaped discolorations, and small irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, Buick will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever occurs first.

6-53

I

Polishing Cloth - Wax Treated Tar and Road Oil Remover Chrome Cleaner and Polish Use on chrome, stainless steel, nickel, copper and brass

Removes tar, road oil and asphalt

Exterior polishing cloth

USAGE

Appearance Care Materials Chart PART NUMBER I

994954 23 1050172 16 1050173 16 1050174 16 1050214 32 1050427 23 1052870 16

DESCRIPTION

SIZE in. x 25 in. oz. (0.473 L) oz. (0.473 L) oz. (0.473 L) White Sidewall Tire Cleaner oz. (0.946 L) oz. (0.680 L) oz. (0.473 L)

Vinyl Cleaner Glass Cleaner

Wash Wax Concentrate Armor All " Protectant

1052918""

8 oz. (0.237 L)

1052925 16

oz. (0.473 L)

and

Multi-Purpose Interior Cleans

Cleaner

Wheel Cleaner

Capture Dry Spot Remover

2.5

sq. ft.

oz. (0.473 L) 8 oz. (0.237 L) oz. (0.473 L)

1052929 16 1052930 12345002 16 12345721 12345725 12 12377964 16 12377966 16 12377984 16 See your General Motors Parts Department for these products. See "Fluids and Lubricants" in the Index.

Armor All" Cleaner Synthetic Chamois Silicone Tire Shine Finish Enhancer

oz. (0.354 L) oz. (0.473 L) oz. (0.473 L) oz. (0.473 L)

Cleaner Wax Surface Cleaner

6-54

Removes soil and black marks from whitewalls Cleans vinyl tops, upholstery and convertible tops

Removes dirt, grime, smoke and fingerprints

Cleans and lightly waxes

Protects leather, wood, acrylics, Plexiglas TM , plastic,

rubber and vinyl _ _

carpets, seats, interior trim, door panels

floor mats

Spray on and rinse with water

Attracts, absorbs and removes soils

Cleans and shines a variety of surface types

Shines vehicle without scratching

Spray on tire shine

Removes dust, fingerprints and surface contaminants Removes light scratches and oxidation and protects finish

Removes contaminants, blemishes and swirl marks **Not recommended for use on instrument panel vinyl.

~~

Vehicle Identification Number (VIN)

ENGINE CODE MODEL

YEAR

ASSEMBLY PLANT

This is the legal identifier for your vehicle. It appears on a plate in the front corner of the instrument panel, on the driver’s side. You can see it if you look through the windshield from outside your vehicle. The VIN also appears on the Vehicle Certification and Service Parts labels and the certificates of title and registration. Engine Identification The 8th character in your VIN is the engine code. This code will help you identify your engine, specifications and replacement parts. Service Parts Identification Label You’ll find this label on the inside of the trunk lid. It’s very helpful if you ever need to order parts. On this label is: 0 your VIN,

0 the model designation, 0 paint information and 0 a list of all production options and special

equipment.

is not removed from the vehicle.

Be sure that this label Electrical System Add-on Electrical Equipment

NOTICE:

Don’t add anything electrical to your vehicle unless you check with your dealer first. Some electrical equipment can damage your vehicle and the damage wouldn’t be covered by your warranty. Some add-on electrical equipment can keep other components from working as they should.

Your vehicle has an air bag system. Before attempting to add anything electrical to your vehicle, see “Servicing Your Air Bag-Equipped Vehicle” in the Index.

6-55

Headlamp Wiring The headlamp wiring is protected by a circuit breaker in the underhood electrical center. An electrical overload will cause the lamps to go on and off, or in some cases to remain off. If this happens, have your headlamp system checked right away. Windshield Wipers The windshield wiper motor is protected by a circuit breaker and a fuse. If the motor overheats due to heavy snow, etc., the wiper will stop until the motor cools. If the overload is caused by some electrical problem, have it fixed. Power Windows and Other Power Options Circuit breakers in the fuse panel protect the power windows and other power accessories. When the current load is too heavy, the circuit breaker opens and closes, protecting the circuit until the problem is fixed.

Fuses and Circuit Breakers The wiring circuits in your vehicle are protected from short circuits by a combination of fuses, circuit breakers and fusible thermal links in the wiring itself. This greatly reduces the chance of fires caused by electrical problems. Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the identical size and rating. Instrument Panel Fuse Block

Some fuses are in a fuse block on the passenger’s side of the instrument panel. Pull off the cover labeled FUSES to expose the fuses.

6-56

B

Circuit Description Breaker

Not Used Power Windows/Sunroof Rear Defog Power Seats

Fuse Description

Not Used Ignition Signal -- Hot in RUN and Start -- PCM, BCM U/H Relay Power Mirrors Panel Dimming Ignition Signal -- Hot in RUN, Unlock and Start -- Cluster, Powertrain Control Module, Body Control Module DRL Module lntenor Lamps Door Locks Taillamps, License Lamp Radio Heated Mirror Cruise Control Clusters Cigarette Lighter -- Auxiliary Power Connection (Power Drop), Data Link

10

14 15 17 18 19 20 22 23

6-57

Fuse Description 36

Ignition Signal -- Hot in ACC and RUN -- Body Control Module Anti-lock Brake Solenoids Low Blower Anti-lock Brakes Turn Signals Radio, HVAC Head, Remote Keyless Entry, Cluster High Blower Not Used Audio Steering Wheel Controls Wipers

37 38 39 40 41

42 43 44 45

Fuse Description 24 26 27

Stoplamps Parking Lamps Auxiliary Power Connection (Power Drop) -- Hot in ACC and RUN Crank Signal -- Body Control Module, Cluster, Powertrain Control Modules Ignition Signal -- HVAC Control Head Brake Transmission Shift Interlock (BTSI) Air Bag Anti-lock Brake Controls, Body Control Module Hazard Flashers Not Used

28

29

30 31 32

33 34

6-58

Underhood Electrical Center -- Passenger's Side Some fuses and relays are in the underhood electrical center on the passenger's side of the engine compartment.

(a] (31 14) (61 [71 181

Fuse

Description Cooling Fan Starter Solenoid Power Seats, Rear Defog High Blower, Hazard Flasher, Stoplamps, Power Mirror, Door Locks

Fuse

Relay

10 11 12 13 14

Description Ignition Switch, BTSI, Stoplamps, ABS, Turn Signals, Cluster, Air Bag, DRL Module Cooling Fan Interior Lamps, Retained Accessory Power, ABS, Keyless Entry, Data Link, HVAC Head, Cluster, Radio, AUX Power (Power Drop), Cigarette Lighter Ignition Switch, Wipers, Radio, Steering Wheel Controls, Body Control Module, AUX Power (Power Drop), Power Windows, Sunroof, HVAC Controls, DRL, Rear Defog Relay Description Cooling Fan 2 Cooling Fan 3 Starter Solenoid Cooling Fan 1 Ignition Main Not Used

6-59

Relay 15 16 17 18 19 Fuse 20 21 22 23 24 25 26 27 28 29

Description A/C Clutch Horn Not Used Not Used Fuel Pump Description Not Used Generator ECM A/C Compressor Clutch Not Used Electronic Ignition Transaxle Horn Fuel Injector Oxygen Sensor

6-60

Fuse 30 31 32 33 34 35 36 37 38 39 40 41 42 43

SYMBOL

Description Engine Emissions Not Used Headlamp (Right) Rear Compartment Release Parking Lamps Fuel Pump Headlamp (Left) Spare Spare Spare Spare Spare Spare Fuse Puller A/C Compressor Clutch Diode

Number

Bulb

Number

Bulb

Replacement Bulbs Exterior

Lamps

Back-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1156 Center High-Mounted Stop . . . . . . . . . . . . . . . 3 155 Front Parking/Turn Signal . . . . . . . . . . . 4 157NAK Headlamp, High Beam . . . . . . . . . . . . . . . . . . 9005 Headlamp, Low Beam . . . . . . . . . . . . . . . . . . . 9006 ....................... Sidemarker, Front 194 Sidemarker, Rear . . . . . . . . . . . . . . . . . . . . . . . . 194 Stop/Tail/Turn Signal . . . . . . . . . . . . . . . . . . . 3057 Tail (Applique) ......................... 194 Lamps Interior

Dome Lamp

. . . . . . . . . . . . . . . . . . . . . . .

9425542

*For service information on these bulbs, contact your dealer service department.

Capacities and Specifications 4T60E: Automatic Transaxle

Pan Removal and Replacement . . . . 7 quarts (6.7 L) After Complete Overhaul . . . . . . 9.6 quarts (9.2 L) When drainingheplacing convertel; more jluid will be needed. Cooling System Including Reservoir 3100(CodeM) . . . . . . . . . . . . . 11.6quarts (10.9L) Refrigerant (R-l34a),

Air Conditioning*

. . . . . . . . . . 1.88 lbs. (0.85 kg)

*See “Air Conditioning Refrigerants ”later in this section. Engine Crankcase

Oil and Filter Change . . . . . . . . . 4.5 quarts (4.3 L) . . . . . . . . . . 100 lb-ft (140 N-m) . . . . . . . . . . . . . . . . . . . . 17 gallons (64 L)

Wheel Nut Torque Fuel Tank Wiper Blade Lengths

Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hook Length ..................... 22 inches (56 cm)

Note: All cupacities ure approximate. When adding, be sure to fill to the upproximate level, as recommended in this manuul. See “Recommended Fluids and Lubricants” in the Index.

Engine Specifications 3100 (Code M) Type .................................... V6 Displacement ........................ 191 CID Firing Order ...................... 1-2-3-4-5-6 Thermostat Temperature . . . . . . . . . . . 195 O F (9 1 O C ) Horsepower . . . . . . . . . . . . . . . . . . . . . . . 160 @ 5200 Vehicle Dimensions Wheelbase . . . . . . . . . . . . . . 109.0 inches (276.9 cm) Tread (Front) . . . . . . . . . . . . . 62.0 inches (157.6 cm) Tread (Rear) . . . . . . . . . . . . . . 61.1 inches (155.1 cm) Overall Length . . . . . . . . . . . 194.6 inches (494.2 cm) Overall Width . . . . . . . . . . . . . 72.7 inches (I 84.5 cm) Overall Height . . . . . . . . . . . . 56.6 inches (143.8 cm)

Normal Maintenance Replacement Parts Air Cleaner Filter . . . . . . . . . . . . . AC Type A 1208C . . . . 10406026 Passenger Compartment Air Filter Battery 3 100 (Code M) . . . . . . . . . . . . . AC Type 600 CCA Engine Oil Filter. . . . . . . . . . . . . . . . AC Type PF47 PCV Valve . . . . . . . . . . . . . . . . . . . AC Type CV892C Radiator Cap . . . . . . . . . . . . . . . . . . AC Type RC27 RKE Batteries . . . . . Type CR2032 (2) or equivalent Spark Plugs 3 100 (Code M) . . . . . . . . . . . . . . . AC Type 4 1-940 Gap: 0.060 inches (1.52 mm)

Air Conditioning Refrigerants Not all air conditioning refrigerants are the same. If the air conditioning system in your vehicle needs refrigerant, be sure the proper refrigerant is used. If you’re not sure, ask your dealer.

6-62

Section 7 Maintenance Schedule

This section covers the maintenance required for your vehicle, Your vehicle needs these services to retain its safety, dependability and emission control performance.

7-2 7-2 7-3 7-4 7-4 7-1 3 7-13 7-13 7- 14 7-14

Introduction Your Vehicle and the Environment How This Section is Organized Part A: Scheduled Maintenance Services Using Your Maintenance Schedule Part B: Owner Checks and Services At Each Fuel Fill At Least Once a Month At Least Twice a Year At Least Once a Year

7- 17 7-17

7- 17 7- 17 7- 17 7- 17 7- 18 7- 19

Part C: Periodic Maintenance Inspections Steering, Suspension and Front Drive Axle Boot and Seal Inspection Exhaust System Inspection Engine Cooling System Inspection Throttle System Inspection Brake System Inspection Part D: Recommended Fluids and Lubricants Part E: Maintenance Record

7-1

I IMPORTANT: I I AT THE PROPER I

LEVEL AND CHANGE AS

KEEP ENGINE OIL

RECOMMENDED

Introduction Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance procedures are important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper fluid levels or the wrong tire inflation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, please maintain your vehicle properly.

Have you purchased the GM Protection Plan? The Plan supplements your new vehicle warranties. See your Warranty and Owner Assistance booklet, or your Buick dealer for details.

7-2

How This Section is Organized The remainder of this section is divided into five parts: “Part A: Scheduled Maintenance Services” shows what to have done and how often. Some of these services can be complex, so unless you are technically qualified and have the necessary equipment, you should let your dealer’s service department or another qualified service center do these jobs.

Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, have a qualified technician do the work.

If you are skilled enough to do some work on your vehicle, you will probably want to get the service information. See “Service and Owner Publications” in the Index.

“Part B: Owner Checks and Services” tells you what should be checked and when. It also explains what you can easily do to help keep your vehicle in good condition. “Part C: Periodic Maintenance Inspections” explains important inspections that your dealer’s service department or another qualified service center should perform. “Part D: Recommended Fluids and Lubricants” lists some recommended products to help keep your vehicle properly maintained. These products, or their equivalents, should be used whether you do the work yourself or have it done. “Part E: Maintenance Record” provides a place for you to record the maintenance performed on your vehicle. Whenever any maintenance is performed, be sure to write it down in this part. This will help you determine when your next maintenance should be done. In addition, it is a good idea to keep your maintenance receipts. They may be needed to qualify your vehicle for warranty repairs.

7-3

Part A: Scheduled Maintenance Services Using Your Maintenance Schedule We at General Motors want to help you keep your vehicle in good working condition. But we don’t know exactly how you’ll drive it. You may drive very short distances only a few times a week. Or you may drive long distances all the time in very hot, dusty weather. You may use your vehicle in making deliveries. Or you may drive it to work, to do errands or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You may even need more frequent checks and replacements than you’ll find in the schedules in this section. So please read this section and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your dealer.

This part tells you the maintenance services you should have done and when you should schedule them. If you go to your dealer for your service needs, you’ll know that GM-trained and supported service people will perform the work using genuine GM parts. The proper fluids and lubricants to use are listed in Part D. Make sure whoever services your vehicle uses these. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. This schedule is for vehicles that:

carry passengers and cargo within recommended limits. You will find these limits on your vehicle’s Tire-Loading Information label. See “Loading Your Vehicle” in the Index. are driven on reasonable road surfaces within legal driving limits.

0 use the recommended fuel. See “Fuel” in the Index.

I Maintenance Schedule

The services shown in this schedule up to 100,000 miles (166 000 km) should be performed after 100,000 miles (166 000 km) at the same intervals. The services shown at 150,000 miles (240 000 km) should be performed at the same interval after 150,000 miles (240 000 km). See “Owner Checks and Services” and “Periodic Maintenance Inspections” following. Footnotes ? The U.S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded.

* Your vehicle has an Engine Oil Life Monitor. This monitor will show you when to change the engine oil and filter -- usually between 3,000 miles (5 000 km) and 7,500 miles (12 500 km) since your last oil change. Under severe conditions, the indicator may come on before 3,000 miles (5 000 km). Never drive your vehicle more than 7,500 miles (12 500 km) or 12 months without an oil and filter change. The system won’t detect dust in the oil. So if you drive in a dusty area, be sure to change your oil and filter every 3,000 miles (5 000 km) or sooner if the CHANGE OIL SOON light comes on. Remember to reset the Oil Life Monitor when the oil has been changed. For more information, see “Change Oil Soon Light” in the Index. + A good time to check your brakes is during tire rotation. See “Brake System Inspection” under “Periodic Maintenance Inspections’’ in Part C of this schedule.

7-5

I

I Maintenance Schedule 7,500 Miles (12 500 km) 0 Check Oil Life Monitor. If engine oil and filter are changed, reset monitor. See

“Engine Oil” in the Index. An Emission Control Service. (See footnote *.)

0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

15,000 Miles (25 000 km) 0 Check Oil Life Monitor. If engine oil and filter are changed, reset monitor. See

“Engine Oil” in the Index. An Emission Control Service. (See footnote *,)

0 Inspect air cleaner filter if you are driving in dusty conditions. Replace filter if

necessary. An Emission Control Service. (See footnote “f)

0 Replace passenger compartment air filter. 0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

MILEAGE

DATE

ACTUAL MILEAGE

SERVICED B Y

22,500 Miles (37 500 km) Cl Check Oil Life Monitor. If engine oil and filter are changed, reset monitor. See

“Engine Oil” in the Index. An Emission Control Sewice. (See footnote *.)

DATE

ACTUAL MILEAGE

SERVICED BY:

7-6

I Maintenance Schedule

CI Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

30,000 Miles (50 000 km) 0 Check Oil Life Monitor. If engine oil and filter are changed, reset monitor. See

“Engine Oil” in the Index. An Emission Control Service. (See footnote *.)

0 Replace passenger compartment air filter. El Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

I7 Replace air cleaner filter.

An Emission Control Service. Inspect fuel tank, cap and lines for damage or leaks. Inspect fuel cap gasket for any damage. Replace parts as needed. An Emission Control Service. (See footnote?.)

37,500 Miles (62 500 km) 0 Check Oil Life Monitor. If engine oil and filter are changed, reset monitor. See

“Engine Oil” in the Index. An Emission Control Service. (See footnote *.) rotation pattern and additional information. (See footnote +.)

0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

I DATE

MILEAGE

DATE

MILEAGE

I Maintenance Schedule 45,000 Miles (75 000 km) 0 Check Oil Life Monitor. If engine oil and filter are changed, reset monitor. See

“Engine Oil” in the Index. An Emission Control Service. (See footnote *.)

0 Inspect air cleaner filter if you are driving in dusty conditions. Replace filter if

necessary. An Emission Control Service. (See footnote “F)

0 Replace passenger compartment air filter. 0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

50,000 Miles (83 000 km) 0 Change automatic transaxle fluid and filter if the vehicle is mainly driven

under one or more of these conditions: - In heavy city traffic where the outside temperature regularly reaches 90°F

(32°C) or higher.

- In hilly or mountainous terrain. - When doing frequent trailer towing. - Uses such as found in taxi, police or delivery service. I f you do not use your vehicle under any of these conditions, the fluid and filter do not require changing.

7-8

Oil”

Index.

I Maintenance Schedule 52,500 Miles (87 500 km)

in the Index.

Check Oil Life Monitor. If engine oil and filter are changed, reset monitor. See “Engine An Emission Control Service. (See footnote *.) Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information. (See footnote +.)

60,000 Miles (100 000 km)

the

Check Oil Life Monitor. If engine oil and filter are changed, reset monitor. See “Engine Oil” in An Emission Control Sewice. (See footnote *.) Replace passenger compartment air filter. Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information. (See footnote +.) Inspect engine accessory drive belt. An Emission Control Service. Replace air cleaner filter. An Emission Control Sewice. Inspect fuel tank, cap and lines for damage or leaks. Inspect fuel cap gasket for any damage. Replace parts as needed. An Emission Control Service. (See footnote?.)

DATE

MILEAGE

DATE

MILEAGE

7-9

I Maintenance Schedule I 67,500 Miles (112 500 km) 0 Check Oil Life Monitor. If engine oil and filter are changed, reset monitor. See

“Engine Oil” in the Index. An Emission Control Sewice. (See footnote *.) Rotate tires. See “Tire Inspection and Rotation” in the Index for proper rotation pattern and additional information. (See footnote +.)

75,000 Miles (125 000 km) 0 Check Oil Life Monitor. If engine- oil and filter are changed, reset monitor. See

“Engine Oil” in the Index. An Emission Control Service. (See footnote *.) Inspect air cleaner filter if you are driving in dusty conditions. Replace filter if necessary. An Emission Control Sewice. (See footnote T.)

0 Replace passenger compartment air filter. 0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

MILEAGE

DATE

ACTUAL MILEAGE

SERVICED BY:

82,500 Miles (137 500 km) 0 Check Oil Life Monitor. If engine oil and filter are changed, reset monitor. See

“Engine Oil” in the Index. An Emission Control Service. (See footnote *.)

I DATE I MILEAGE

ACTUAL

I SERVICEDBY: I

7-10

I Maintenance Schedule I

0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

Oil”

Oil”

90,000 Miles (150 000 km) 0 Check Oil Life Monitor. If engine oil and filter are changed, reset monitor. See

Index.

“Engine

An Emission Control Service. (See footnote *.)

in the

MLLEAGE

0 Replace passenger compartment air filter. 0 Replace air cleaner filter.

An Emission Control Service. Inspect fuel tank, cap and lines for damage or leaks. Inspect fuel cap gasket for any damage. Replace parts as needed. An Emission Control Sewice. (See footnote?.)

0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

97,500 Miles (162 500 km) 0 Check Oil Life Monitor. If engine oil and filter are changed, resel Index.

“Engine An Emission Control Service. (See footnote *.)

in the

0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper

rotation pattern and additional information. (See footnote +.)

.onitor. See

MILEAGE

DATE

MILEAGE

I Maintenance Schedule 100,000 Miles (166 000 km)

Inspect spark plug wires. An Emission Control Service.

0 Replace spark plugs. 0 Change automatic transaxle fluid and filter if the vehicle is mainly driven

An Emission Control Service.

under one or more of these conditions: - In heavy city traffic where the outside temperature regularly reaches 90°F

(32 O C) or higher.

- In hilly or mountainous terrain. - When doing frequent trailer towing. - Uses such as found in taxi, police or delivery service. Ifyou do not use your vehicle under any of these conditions, the fluid and filter do not require changing.

150,000 Miles (240 000 km) 0 Drain, flush and refill cooling system (or every 60 months since last service, whichever occurs first). See “Engine Coolant’’ in the Index for what to use. Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test the cooling system and pressure cap. An Emission Control Service.

7-12

Part B: Owner Checks and Services Listed below are owner checks and services which should be performed at the intervals specified to help ensure the safety, dependability and emission control performance of your vehicle. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Part D. At Each Fuel Fill It is important for you or a service station attendant to pegorm these underhood checks at each fuel fill.

Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See “Engine Oil” in the Index for further details.

Engine Coolant Level Check Check the engine coolant level and add DEX-COOL@ coolant mixture if necessary. See “Engine Coolant” in the Index for further details.

Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer tank and add the proper fluid if necessary. See “Windshield Washer Fluid” in the Index for further details. At Least Once a Month Tire Inflation Check Make sure tires are inflated to the correct pressures. See “Tires” in the Index for further details.

Cassette Deck Service Clean cassette deck. Cleaning should be done every 50 hours of tape play. See “Audio Systems” in the Index for further details.

7-13

Automatic Transaxle Check Check the transaxle fluid level; add if needed. See “Automatic Transaxle” in the Index. A fluid loss may indicate a problem. Check the system and repair if needed. At Least Once a Year Key Lock Cylinders Service Lubricate the key lock cylinders with the lubricant specified in Part D. Body Lubrication Service Lubricate all hinges and latches including those for the body doors, hood, rear compartment, glove box door, console door and any folding seat hardware. Part D tells you what to use. More frequent lubrication may be required when exposed to a corrosive environment.

At Least Twice a Year Restraint System Check Make sure the safety belt reminder light and all your belts, buckles, latch plates, retractors and anchorages are working properly. If your vehicle has a built-in child restraint, also periodically make sure the harness straps, latch plates, buckle, clip, retractors and anchorages are working properly. Look for any other loose or damaged safety belt and built-in child restraint system parts. If you see anything that might keep a safety belt or built-in child restraint system from doing its job, have it repaired. Have any torn or frayed safety belts or harness straps replaced. Also look for any opened or broken air bag coverings, and have them repaired or replaced. (The air bag system does not need regular maintenance.)

Wiper Blade Check Inspect wiper blades for wear or cracking. Replace blade inserts that appear worn or damaged or that streak or miss areas of the windshield. Also see “Wiper Blades, Cleaning” in the Index.

7-14

Starter Switch Check

A CAUTION:

- take-Transaxle Shift Interlock (BTSI) Check A CAUTION:

When you are doing this check, the vehicle could move suddenly. If it does, you or others could be injured. Follow the steps below.

When you are doing this check, the vehicle could move suddenly. If it does, you or others could be injured. Follow the steps below.

1. Before you start, be sure you have enough room

around the vehicle.

2. Firmly apply both the parking brake (see “Parking

Brake” in the Index if necessary) and the regular brake. NOTE: Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.

3. Try to start the engine in each gear. The starter

should work only in PARK (P) or NEUTRAL (N). If the starter works in any other position, your vehicle needs service.

1. Before you start, be sure you have enough room

around the vehicle. It should be parked on a level surface.

2. Firmly apply the parking brake (see “Parking Brake’’

in the Index if necessary). NOTE: Be ready to apply the regular brake immediately if the vehicle begins to move.

3. With the engine off, turn the key to the RUN

position, but don’t start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), your vehicle’s BTSI needs service.

1 7-15

Ignition Transaxle Lock Check While parked, and with the parking brake set, try to turn the ignition key to LOCK in each shift lever position. .e The key should turn to LOCK only when the shift

lever is in PARK (P). The key should come out only in LOCK.

(P) Parking Brake and Automatic Transaxle PARK Mechanism Check

When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.

Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake.

To check the parking brake’s holding ability: With the engine running and transaxle in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only. To check the PARK (P) mechanism’s holding ability: With the engine running, shift to PARK (P). Then release all brakes.

Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect.

7-16

Part C: Periodic Maintenance Inspections Listed below are inspections and services which should be performed at least twice a year (for instance, each spring and fall). You should let your dealer’s service department or other qualijied service center do these jobs. Make sure any necessary repairs are completed at once. Proper procedures to perform these services may be found in a service manual. See “Service and Owner Publications’’ in the Index. Steering, Suspension and Front Drive Axle Boot and Seal Inspection Inspect the front and rear suspension and steering system for damaged, loose or missing parts, signs of wear or lack of lubrication. Inspect the power steering lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Clean and then inspect the drive axle boot seals for damage, tears or leakage. Replace seals if necessary. Exhaust System Inspection Inspect the complete exhaust system. Inspect the body near the exhaust system. Look for broken, damaged, missing or out-of-position parts as well as open seams, holes, loose connections or other conditions which could

cause a heat build-up in the floor pan or could let exhaust fumes into the vehicle. See “Engine Exhaust’’ in the Index. Engine Cooling System Inspection Inspect the hoses and have them replaced if they are cracked, swollen or deteriorated. Inspect all pipes, fittings and clamps; replace as needed. Clean the outside of the radiator and air conditioning condenser. To help ensure proper operation, a pressure test of the cooling system and pressure cap is recommended at least once a year. Throttle System Inspection Inspect the throttle system for interference damaged or missing parts. Replace parts as needed. Replace any components that have high effort or excessive wear. not lubricate accelerator and cruise control cables. Brake System Inspection Inspect the complete system. Inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Also inspect drum brake linings for wear and cracks. Inspect other brake parts, including drums, wheel cylinders, calipers, parking brake, etc. Check parking brake adjustment. You may need to have your brakes inspected more often if your driving habits or conditions result in frequent braking.

or binding, and for

Do

7-17

Part D: Recommended Fluids and Lubricants NOTE: Fluids and lubricants identified below by name, part number or specification may be obtained from your dealer.

FLUIDLUBRICANT Engine Oil with the American Petroleum Institute Certified For Gasoline Engines “Starburst” symbol of the proper viscosity. To determine the preferred viscosity for your vehicle’s engine, see “Engine Oil” in the Index. 50/50 mixture of clean water (preferably distilled) and use only GM Goodwrench@ DEX-COOL@ or Havoline@ DEX-COOL@ Coolant. See “Engine Coolant’’ in the Index. Delco Supreme 11 (GM Part No. 12377967 or equivalent DOT-3 Brake Fluid).

Brake Fluid

USAGE Engine Oil

Engine Coolant

Hydraulic Brake System

7-18

USAGE Power Steering System

Automatic Transaxle Key Lock Cylinders

Windshield Washer Solvent

Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor and Release Pawl Hood and Door Hinges

Weatherstrip Conditioning

FLUID/LUBRICANT GM Power Steering Fluid (GM Part No. 1052884 - 1 pint, 10500 17 - 1 quart, or equivalent). DEXRON@-111 Automatic Transmission Fluid. Multi-Pu ose Lubricant, Superlube % (GM Part No. 12346241 or equivalent). GM Optikleen@ Washer Solvent (GM Part No. 1051515) or equivalent. Lubriplate@ Lubricant Aerosol (GM Part No. 12346293 or equivalent) or lubricant meeting requirements of NLGI # 2, Category LB or GC-LB.

Multi-Pu ose Lubricant, Superlube ’$ (GM Part No. 12346241 or equivalent). Dielectric Silicone Grease (GM Part No. 12345579 or equivalent).

Part E: Maintenance Record After the scheduled services are performed, record the date, odometer reading and who performed the service in the boxes provided after the maintenance interval.

Any additional information from “Owner Checks and Services” or “Periodic Maintenance” can be added on the following record pages. Also, you should retain all maintenance receipts. Your owner information portfolio is a convenient place to store them.

7-19

Maintenance Record

DATE

ODOMETER READING

SERVICED BY

MAINTENANCE PERFORMED

7-20

Maintenance Record

7-21

Maintenance Record

MAINTENANCE

PERFORMED

DATE

ODOMETER RE * 9ING

SRVICED BY

7-22

Maintenance Record

SERVICED BY

MAINTENANCE

PERFORMED

7-23

Maintenance Record

BY

MAINTENANCE

PERFORMED

ODOMETER I READING SERVICED

7-24

(@

Section 8 Customer Assistance Information

Here you will find out how to contact Buick if you need assistance. This section also tells you how to obtain service publications and how to report any safety defects.

8-2 8-4

8-5 8-5 8-6 8-7

Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Roadside Assistance Canadian Roadside Assistance Courtesy Transportation GM Participation in an Alternative Dispute Resolution Program

8-8 8-8

8-9

8-9 8-9

Warranty Information Reporting Safety Defects to the United States Government Reporting Safety Defects to the Canadian Government Reporting Safety Defects to General Motors Ordering Service and Owner Publications in Canada

Buick dealers have the facilities, trained technicians and up-to-date information to promptly address any concerns you may have. However, if a concern has not been resolved to your complete satisfaction, take the following steps: STEP ONE -- Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager.

8-2

STEP TWO -- If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Buick Customer Relations Center by calling 1-800-521-7300. In Canada, contact GM of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). For help outside of the United States and Canada, call the following numbers as appropriate: 0 In Mexico: (525) 625-3256 0 In Puerto Rico: 1-800-496-9992 (English) or

1-800-496-9993 (Spanish)

0 In the U.S. Virgin Islands: 1-800-496-9994 0 In the Dominican Republic: 1-800-75 1-41 35

(English) or 1-800-75 1-4 136 (Spanish)

0 In the Bahamas: 1-800-389-0009

In Bermuda, Barbados, Antigua and the British Virgin Islands: 1-800-534-0122 In all other Caribbean countries: { 809) 763- 13 15

0 In other overseas locations, call GM Overseas

Distribution Corporation in Canada at: (905) 644-4 1 12.

8-3

Refer to your Warranty and Owner Assistance Information booklet for addresses of GM Overseas offices. When contacting Buick, please remember that your concern will likely be resolved in the dealership, using the dealer’s facilities, equipment and personnel. That is why we suggest you follow Step One first if you have a concern. Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Buick has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Buick by dialing: 1 -800-83-BUICK. (TTY users in Canada can dial 1-800-263-3830.)

For prompt assistance, please have the following information available to give the Customer Assistance Representative:

Your name, address, home and business telephone numbers Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.) Dealership name and location Vehicle delivery date and present mileage Nature of concern

We encourage you to call us so we can give your inquiry prompt attention. However, if you wish to write Buick, address your inquiry to:

Buick Motor Division Customer Relations Center 902 E. Hamilton Avenue Flint, MI 48550 In Canada, write to:

General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

8-4

Roadside Assistance

Buick Motor Division is proud to offer Buick Premium Roadside Assistance to customers for vehicles covered under the 3 year/36,000 mile (60 000 km) new car warranty (whichever occurs first).

Our commitment to Buick owners has always included superior service through our network of over 2,800 Buick dealers. Buick Premium Roadside Assistance provides an extra measure of convenience and security. BUICK PREMIUM ROADSIDE ASSISTANCE: 0 Provides owners with access to minor repairs or towing for disabled vehicles. Although Roadside Assistance is not a repair facility, it is a means of assisting customers in an emergency situation. 0 Takes the anxiety out of uncertain situations by

providing easy access to service professionals trained to work with Buick owners, 24 hours a day, 365 days a year, including weekends and holidays.

For details on Buick Premium Roadside Assistance, please consult your Buick Premium Roadside Assistance owner booklet included with your owner’s manual. For needed assistance, call the Buick Premium Roadside Assistance toll-free hotline: 1-800-252- 11 12. Canadian Roadside Assistance Vehicles purchased in Canada have an extensive Roadside Assistance program accessible from anywhere in Canada or the United States. Please refer to the separate brochure provided by the dealer or call 1-800-268-6800 for emergency services.

Courtesy Transportation To Buick Motor Division, Quality Means Service -- and service means “keeping you on the road.” Included with your Buick new car warranty (3 years/36,000 miles (60 000 km), whichever occurs first), is Courtesy Transportation, a program which will provide Buick retail and lease customers with:

Reimbursement toward a loaner vehicle, courtesy of Buick Motor Division, up to $30 a day (five days maximum) for vehicles requiring overnight warranty repairs. Also, reimbursement up to $30 a day (five days maximum) may be available for the cost of a rental car, bus or even a cab. A free one-way shuttle ride or vehicle pick-up from a location up to 10 miles (16 km) from the dealership is available for those whose vehicle only requires same day warranty repairs.

NOTE: All Courtesy Transportation arrangements will be administered by your Buick dealer service management. Courtesy Transportation is Buick’s way of extending the Premium Service you’ve come to expect from Buick and its over 2,800 dealers. Please review the Courtesy Transportation glove box card contained in your vehicle or consult your Buick dealer for details.

Because of uncertain availability, it is frequently not possible to provide customers with the same model loaner vehicle (including optional equipment) as the vehicle the customer owns or leases and has brought in for warranty repair. If a loaner vehicle is required, please consult your dealership for complete program details and loaner car availability in your area. Some state insurance regulations make it impractical to rent vehicles to people under 21 years of age. If you are under 21 and have difficulty renting a vehicle, Buick will reimburse you up to $30/day, for any documented transportation you receive. Please consult your dealer for details. For warranty repairs during the Complete Vehicle Coverage period in the New Vehicle Limited Warranty, interim transportation may be available under the Courtesy Transportation program. Please consult your dealer for details. The Courtesy Transportation program is available only in the United States and Canada. In Canada, please consult your GM dealer for information on Courtesy Transportation. Buick reserves the right to make any changes or discontinue the Courtesy Transportation program at any time without notification.

GM Participation in an Alternative Dispute Resolution Program This program is available in all 50 states and the District of Columbia. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP). General Motors reserves the right to change eligibility limitations and/or to discontinue its participation in this program. Both Buick and your Buick dealer are committed to making sure you are completely satisfied with your new vehicle. Our experience has shown that, if a situation arises where you feel your concern has not been adequately addressed, the Customer Satisfaction Procedure described earlier in this section is very successful. There may be instances where an impartial third party can assist in arriving at a solution to a disagreement regarding vehicle repairs or interpretation of the New Vehicle Limited Warranty. To assist in resolving these disagreements, Buick voluntarily participates in BBB AUTO LINE.

BBB AUTO LINE is an out-of-court program administered by the Better Business Bureau system to settle automotive disputes. This program is available free of charge to customers who currently own or lease a GM vehicle. If you are not satisfied after following the Customer Satisfaction Procedure, you may contact the BBB using the toll-free telephone number, or write them at the following address:

BBB AUTO LINE Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800 Arlington, VA 22203- 1804 Telephone: 1-800-955-5 100

To file a claim, you will be asked to provide your name and address, your Vehicle Identification Number (VIN) and a statement of the nature of your complaint. Eligibility is limited by vehicle age and mileage, and other factors.

8-7

We prefer you utilize the Customer Satisfaction Procedure before you resort to AUTO LINE, but you may contact the BBB at any time. The BBB will attempt to resolve the complaint serving as an intermediary. If this mediation is unsuccessful, an informal hearing will be scheduled where eligible customers may present their case to an impartial third-party arbitrator. The arbitrator will make a decision which you may accept or reject. If you accept the decision, GM will be bound by that decision. The entire dispute resolution procedure should ordinarily take about 40 days from the time you file a claim until a decision is made. Some state laws may require you to use this program before filing a claim with a state-run arbitration program or in the courts. For further information, contact the BBB at 1-800-955-5100 or the Buick Customer Assistance Center at 1-800-521 -7300. Warranty Information Your vehicle comes with a separate warranty booklet that contains detailed warranty information.

REPORTING SAFETY DEFECTS TO THE UNITED STATES GOVERNMENT If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer or General Motors. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write to:

NHTSA, U.S. Department of Transportation Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from the Hotline.

8-8

REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may write to:

Transport Canada Box 8880 Ottawa, Ontario KlG 352

REPORTING SAFETY DEFECTS TO GENERAL MOTORS In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you’ll notify us. Please call us at 1-800-521-7300, or write:

Buick Motor Division Customer Relations Center 902 E. Hamilton Avenue Flint, MI 48550

In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

Ordering Service and Owner Publications in Canada Service manuals, owner’s manuals and other service literature are available for purchase for all current and past model General Motors vehicles. The toll-free telephone number for ordering information in Canada is 1-800-668-5539.

8-9

1998 BUCK SERVICE PUBLICATIONS ORDERING INFORMATION

The following publications covering the operation and servicing of your vehicle can be purchased by filling out

the Service Publication Order Form in this book and mailing

it in with your check, money order,

or credit card information to Helm, Incorporated (address below.)

CURRENT PUBLICATIONS FOR 1998 BUCK

SERVICE MANUALS Service Manuals have the diagnosis and repair information on engines, transmission, axle, suspension, brakes, electrical, steering, body, etc. RETAIL SELL PRICE: $90.00

TRANSMISSION, TRANSAXLE, TRANSFER CASE UNIT REPAIR MANUAL This manual provides information on unit repair service procedures, adjustments and specifications for the 1998 GM transmissions, transaxles and transfer cases. RETAIL SELL PRICE: $40.00

SERVICE BULLETINS Service Bulletins give technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of your vehicle.

OWNER’S INFORMATION Owner publications are written directly for Owners and intended to provide basic operational information about the vehicle. The owner’s manual will include the Maintenance Schedule for all models. In-Portfolio: Includes a Portfolio, Owner’s Manual and Warranty Booklet. RETAIL SELL PRICE: $15.00 Without Portfolio: Owner’s Manual only. RETAIL SELL PRICE: $10.00

CURRENT & PAST MODEL ORDER FORMS Service Publications are available for current and past model GM vehicles. To request an order form, please specify year and model name of the vehicle.

PLEASE COMPLETE THE ORDER FORM SHOWN ON THE FOLLOWING PAGE AND MAIL TO:

Helm, Incorporated P.O. Box 07130 Detroit, MI 48207

OR ORDER TOLL FREE: 1-800-782-4356

Monday-Friday 8:OO AM - 6:OO PM Eastern Time For Credit Card Orders Only (VISA4asterCarcCDiscover)

ORDER TOLL FREE

(NOTE: For Credit Card Holders Only) (Monday-Friday 8:OO AM - 6:OO PM EST) FAX Orders Only 1-31 3-865-5927

1-800-782-4356

Orders will be mailed within 10 days of receipt. Please allow ade service. If further information is needed, write to the address 1-800-782-4356. Material cannot be returned for credit without packing slip with return information within 30 days of delivery. On returns, a re-stocking fee may be applied against the original order.

ITEM DESCRIPTION

Service Manual Car & Light Truck Transmission Unit Repair Owner’s Manual In Portfolio

Owner’s Manual Without Portfolio

VEHICLE MODEL

NAME

TOTAL PRICE

QTY’

1 YEAR 1998

1998

1998

1998

PRICE EACH* $90.00 $40.00

$1 5.00

$1 0.00

PUBLICATION FORM

NUMBER

: I I ~9 i 8 ‘ G MI

NOTE: Dealers and Companies please provide dealer or company name, and also the name of the person to whose attention the shipment should be sent. Mail completed order form to:

HELM, INCORPORATED P.O. Box 07130 Detroit, MI 48207

For purchases outside U.S.A. please write to the above address for quotation.

Order payable

to (USA funds

Helm, Inc. only - do not send cash.)

TOTAL MATERIAL

Michigan Purchasers add 6% sales tax

U.S. Order Processing

(CUSTOMER’S NAME)

(ATTENTION)

(STREET ADDRESS-NO P.O. BOX NUMBERS)

(CITY)

DAYTIME

TELEPHONE

NO.

(STATE)

(ZIP CODE)

AREA CODE

[I ml

Check here if your billing address is different from your shipping address shown.

GM-BUI-ORDW

*(Prices are subject to change without notice and without incurring obligation. Allow ample time for delivery.)

Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents are to make checks payable in U S . funds. To cover Canadian postage, add $11.50 plus the US. order processing.

- 1

Mastercard

c] VISA n

U Discover

Number: Expiration Date mo/yr:

CUSTOMER SIGNATURE

,@% NOTES

8-12

.

Section 9 Index

. . . . 6-3

Adding Equipment to the Outside of Your Vehicle .