Buyer Beware & Very Un Fair  

From a few posts on here by people being fucked over I'd be inclined to believe the topic starter.

******** Manager.
I try very hard not to get involved in these chat sites as I believe they only tell half the story half the time, but my friend showed me this letter and I had to respond.

In response to the 'poor Skyline guy' ,yes it is true he did bring us the car asking for cooler pipe work.
But upon inspection it was found that there was lots more work to be done as the motor was only put back in by him and his mates and lots of things where not finished off all of which take time to rectify, true??

Firstly the gearbox was stuffed and stuck in gear so it was agreed to remove the g-box and it was now that we found no spigot in the crank for the gear box and the gear box needed some work. Secondly the engine hit on his new carbon bonnet so we suggested the engine be lowered due to the hight problem with the RB30-25 head combo ,good idea before making cooler pipe work ,agree??.

Now I must mention at this stage we had received several phone calls, and I mean several not just one , from businesses who had dealings with the customer warning us he was trouble and a non payer, but hey he seemed like a good guy who was just trying to get his car going so we ignored the warnings , our first mistake.

The Autobahn Dyno Day was coming up and the customer wanted to compete right or wrong so I said to the customer the car needs a lot of work done including a g-box rebuild, fuel system etc to compete reliably. So an agreement was met where we would get the car going for the dyno day and he could pay us off as he did not have all the money upfront, second mistake ??.

The following weeks up to the event the customer was in our shop every day watching our mechanics work on his car and EVERY day the customer would ask to see the invoice and I would show him when it was updated daily. At NO stage did the customer say stop work or dispute the invoice, in fact if any one was concerned it was me because there where more and more things needing to be done and as a business we had to carry the cost of parts & labour until the customer could pay us off, how many shops do that ??.

So to cut a long story short at this stage every one was happy the customer was getting his car done and hopefully we where gaining a loyal customer with a nice car to spread the good word about our business. However due to the customer not getting the g-box back to us from someone HE took it to. It was not ready in time for the Dyno day, well no g-box no fun even though our part was complete just needed tuning. It was decided there would be other dyno days so we went on to other work waiting on his g-box to be returned from his repairer.

It was not long after that the repayments stopped coming and he started disputing the bill, it is now I will mention that if the customer had still paid the repayments the car would have been back to him long ago and every one happy. It was now all the stand over crap started and he was trying to get his car back with out paying, we received death threats, begging, solictor's letters you name it. He has tried even ringing the police saying we stole the car. At the end of the day we have tried to end this quickly by trying to get him finance , giving him discounts etc but still nothing from him but threats and this post on this forum is just another attempt to hurt us and get his car back without paying for what he owes.

It is quite simple all work must be paid for before the car goes .

Anyway you guys will decide on what is true etc but this is my only response and I just wanted to have my say and tell it how it really was.

Cheers

Thankyou for the sanitised right of reply but a couple of questions,

1. Why hasn't the owner responded himself
2. Who are you and it what capacity do you represent the business
3. If in fact all this has gone down as you say it has, One would think that this guy would be getting shot down in flames by other members not only on this site but others.

you didnt mention the statements made that the car was auctioned and was it auctioned for only the monies owed?

Did the owner of your workshop buy this car at the auction ???

Who is the owner of the car now? the original guy or the owner of the workshop who did the 7-11k worth of work?

if you auctioned it would the 'right' thing to do get the highest amount possibel for the car take your 7-11k minus the repayments made already and give the rest to the OWNER?

surely if the owner of the workshop purchased it back from the auction for only the amount owed (7k, 11K) and it is worth 40k, there is got to be a conflict of interest somewhere?

not only that but if it was only that time it happened what about the 4 other people who have posted their "horror" storys?

There is only one way to solve this

ive got horror stories on 2 workshops in brisbane from personal experience. But I know others that swear by them.

Ups and Downs.

ive got horror stories on 2 workshops in brisbane from personal experience. But I know others that swear by them.

Ups and Downs in all business's.

not only that but if it was only that time it happened what about the 4 other people who have posted their "horror" storys?

maybe another opinion from a reputable workshop who has previously worked on the client's car.

ive got horror stories on 2 workshops in brisbane from personal experience. But I know others that swear by them.

Ups and Downs in all business's.

ive got horror stories on 2 workshops in brisbane from personal experience. But I know others that swear by them.

Ups and Downs in all business's.

the reason it may be sold at auction is so the owners of the business have control over it, i mean if i was forced to sell my car and pay back a business for work i didnt want done, i would sell it and go do a runner, or keep it change the plates and do a runner

RE: Sims post.
Can't deny that.

But what % of enthusiasts do you think BoostC represents in Brisbane?

Yes exactly, If he is a non payer what workshops has he been to - & how did he get the car back with no payment??? If they rang you and said he wasnt reliable... who are they????

The car has not been auctioned.[b]

The response was written by the manager and posted by myself an employee of said workshop.

the reason it may be sold at auction is so the owners of the business have control over it, i mean if i was forced to sell my car and pay back a business for work i didnt want done, i would sell it and go do a runner, or keep it change the plates and do a runner

The car has not been auctioned.[b]

The response was written by the manager and posted by myself an employee of said workshop.

not only that but if it was only that time it happened what about the 4 other people who have posted their "horror" storys?

enough to sway my opinion.

lol

If he didn't want the work done - and they did it anyway rip out the parts you didn't ask for give them back give them the 2k, TOW TRUCK - See ya later mate simple.

If I asked for something done on my car and I didn't approve anything else but what I wanted and I got a bill for it... I WOULD rip the shit out and take my car. Like non paying clients - We do work, you don't pay up or refuse to... im coming to get my property simple as that.

lol

If he didn't want the work done - and they did it anyway rip out the parts you didn't ask for give them back give them the 2k, TOW TRUCK - See ya later mate simple.

If I asked for something done on my car and I didn't approve anything else but what I wanted and I got a bill for it... I WOULD rip the shit out and take my car. Like non paying clients - We do work, you don't pay up or refuse to... im coming to get my property simple as that.