2007 Saturn VUE Owners Manual

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Removes swirl marks, ﬁne scratches, and other light surface contamination. Removes light scratches and protects ﬁnish. Cleans, shines, and protects in one easy step. No wiping necessary. Medium foaming shampoo. Cleans and lightly waxes. Biodegradable and phosphate free. Quickly and easily removes spots and stains from carpets, vinyl, and cloth upholstery. Odorless spray odor eliminator used on fabrics, vinyl, leather, and carpet. 407 Vehicle Identiﬁcation Vehicle Identiﬁcation Number (VIN) This is the legal identiﬁer for your vehicle. It appears on a plate in the front corner of the instrument panel, on the driver side. You can see it if you look through the windshield from outside your vehicle. The VIN also appears on the Certiﬁcation/Tire and Service Parts labels and the certiﬁcates of title and registration. Engine Identiﬁcation The eighth character in the VIN is the engine code. This code helps you identify your vehicle’s engine, speciﬁcations, and replacement parts. Service Parts Identiﬁcation Label This label is on the rear edge of the driver side rear door. It is very helpful if you ever need to order parts. The label has the following information: (cid:129) Vehicle Identiﬁcation Number (VIN) (cid:129) Model designation (cid:129) Paint information (cid:129) Production options and special equipment Do not remove this label from the vehicle. 408 Electrical System Add-On Electrical Equipment Notice: Do not add anything electrical to your vehicle unless you check with your retailer ﬁrst. Some electrical equipment can damage your vehicle and the damage would not be covered by your warranty. Some add-on electrical equipment can keep other components from working as they should. Your vehicle has an airbag system. Before attempting to add anything electrical to your vehicle, see Servicing Your Airbag-Equipped Vehicle on page 88. Windshield Wiper Fuses The windshield wiper motor is protected by a circuit breaker and a fuse. If the motor overheats due to heavy snow or ice, the wiper will stop until the motor cools. If the overload is caused by some electrical problem, have it ﬁxed. Power Windows and Other Power Options Circuit breakers in the fuse panel protect the power windows and other power accessories. When the current load is too heavy, the circuit breaker opens and closes, protecting the circuit until the problem is ﬁxed. Fuses and Circuit Breakers The wiring circuits in your vehicle are protected from short circuits by fuses. This greatly reduces the chance of circuit overload and ﬁre caused by electrical problems. There are two fuse blocks — the underhood fuse block, and the instrument panel fuse block. To identify and check fuses and relays, refer to the Fuse Usage Chart on the inside surface of the fuse panel door. 409 Instrument Panel Fuse Block Fuses CRUISE EPS IGN 1 Usage Cruise Control Switch, Brake Switch Electronic Power Steering Instrument Cluster, Brake Transmission Shift Interlock Solenoid, Traction Switch, Fog Lamp Switch LOCK/MIRROR Power Door Locks, Power Mirror, BCM Entry Control Body Control Module, Front Wipers, Windows, Sunroof The instrument panel fuse block is located on the passenger’s side of the lower console. 410 BCM (IGN 1) Body Control Module AIR BAG Sensing and Diagnostic Module RADIO (IGN) Radio, Power Mirror, Premium TURN HVAC Radio Ampliﬁer Turn Lamps HVAC Control Head Hazard Lamps HTD SEATS Heated Seats HAZARD RADIO PARK Radio, Data Link Connector Park Lamps, Taillamps, Side Marker Lamps, License Lamps Fuses Usage Underhood Fuse Block BCM/CLUSTER Body Control Module, Instrument INT LTS DR LKS Cluster Body Control Module, OnStar® Door Locks Relays Usage AFTER BLOW Not Used HVAC BLOWER PK LP DR LCK PSG DR UNLCK DRV DR UNLCK HDLP HVAC Control Head Parking Lamps All Door Lock Switch Passenger Door Unlock Switch Driver Door Unlock Switch Headlamps The underhood fuse block is located in the forward part of the engine compartment near the battery. Fuses ECM/TCM Usage Battery Voltage to ECM, TCM, PCM (3.5L V6 (L66)) BATT FEED Instrument Panel Fuse Box HORN * * Horn Emissions 411 Fuses Usage ABS PWR Anti-lock Brake System Battery REAR DEFOG Rear Defogger COOL HI (L4)/ COOL 1 (V6) Cooling Fans High (L4)/Cooling Fan 1 (V6) Fog Lamps Driver’s Side Headlamp Rear Wiper Anti-lock Brake System Module FOG LP LH HDLP RR WIPER ABS PWR WDW Power Window Relay and Sunroof CIGAR/AUX2 Cigarette Lighter HVAC HVAC Blower Motor BLOWER RH HDLP FRT WIPER Front Wiper Right Headlamp ETC SUNROOF BRAKE IGN Engine Control Module (ECM), Electronic Throttle Control (V6) Sunroof Module Stoplamps Ignition switch 412 Fuses Usage IGN/INJ (L4), ECM/ CAM (V6) Engine Ignition Module, Fuel Injectors (2.2L L4 (L61)) Camshaft Sensor, Main Relay Voltage To PCM, Ignition Coils 1-6 INJECTORS (3.5L V6 (L66)) Fuel Injection PWR TRAIN BACKUP Engine Control Module (ECM), Transaxle Control Module (TCM), Transaxle, L66 Powertrain Control Module (PCM) Low Coolant Switch, Backup Lamps (2.2L L4 (L61)), Vehicle Speed Sensor (Manual), Transaxle Range Switch (2.2L L4 (L61)) HTD SEATS Heated Seats COOL LO (L4)/ Cooling Fan Low (L4), Cooling Fan (V6) COOL 2 (V6) A/C CLUTCH Air Conditioning Clutch, Back Up Lamps (3.5L V6 (L66)) FUEL PUMP Fuel Pump AUX 1 OUTLET Front Auxiliary Power Outlet Fuses PREM AUD ABS PWR SEAT Relays FOG LP COOL FAN HI (L4) ENG MAIN Usage Premium Radio Ampliﬁer Anti-lock Brake System Ignition Power Seats Usage Fog Lamps Cooling Fan Motor High Engine Control Module/CAM, Emissions, Injectors, Electronic Throttle Control REAR DEFOG Rear Defog System HORN DRL COOL FAN 1 (V6) WIPER SYSTEM Horn Daytime Running Lamps Cooling Fan Wiper System Relays PRW WDO Usage Power Window Switch, Sunroof Module FRT WIPER Front Wiper System COOL FAN LOW (L4) Cooling Fan Motor Low A/C CLUTCH Air Conditioning Clutch BACKUP Back-up Lamps (V6) LAMPS (V6) FUEL PUMP Fuel Pump System RR WIPER Rear Wiper System COOL FAN 2 (V6) Misc. Cooling Fan (V6) Usage FUSE PULLER Fuse Puller Diode Air Conditioning Diode 413 Capacities and Speciﬁcations Application Capacities English Metric Air Conditioning Refrigerant R134a Cooling System 2.2L L4 Automatic Engine 2.2L L4 Manual Engine 3.5L V6 Engine Engine Oil with Filter 2.2L L4 Engine 3.5L V6 Engine Fuel Tank Transaxle Five-Speed Automatic Five-Speed Automatic AWD Four-Speed Automatic Five-Speed Manual 414 For the air conditioning system refrigerant charge amount, see the refrigerant caution label located under the hood. See your dealer for more information. 8.8 qt 9.1 qt 10.3 qt 5.0 qt 4.5 qt 16.6 gal 8.3 L 8.6 L 9.7 L 4.7 L 4.3 L 62.8 L 4.5 qt 4.1 qt 7.0 qt 1.7 qt 100 ft lb 4.3 L 3.9 L 6.6 L 1.6 L Wheel Nut Torque All capacities are approximate. When adding, be sure to ﬁll to the approximate level, as recommended in this manual. Recheck ﬂuid level after ﬁlling. 140 Y Engine Speciﬁcations Engine 2.2L L4 (L61) 3.5L V6 (L66) VIN Code Transaxle Automatic Manual Automatic Spark Plug Gap 0.040 inches (1.01 mm) 0.043 inches (1.1 mm) 415 ✍ NOTES 416 Section 6 Maintenance Schedule Maintenance Schedule ................................ 418 Introduction ............................................... 418 Maintenance Requirements ........................ 418 Your Vehicle and the Environment ............ 418 Using the Maintenance Schedule ............... 418 Scheduled Maintenance ............................. 420 Additional Required Services ..................... 423 Maintenance Footnotes .............................. 425 Owner Checks and Services ..................... 427 At Each Fuel Fill ....................................... 428 At Least Once a Month ............................. 428 At Least Once a Year ............................... 429 Recommended Fluids and Lubricants ........ 432 Normal Maintenance Replacement Parts .... 434 Engine Drive Belt Routing ......................... 435 Maintenance Record .................................. 436 417 Maintenance Schedule Introduction Important: Keep engine oil at the proper level and change as recommended. Maintenance Requirements Notice: Maintenance intervals, checks, inspections, replacement parts, and recommended ﬂuids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow scheduled maintenance might not be covered by warranty. Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance is important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper ﬂuid levels or the wrong tire inﬂation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, be sure to maintain your vehicle properly. Using the Maintenance Schedule We at Saturn want to help you keep your vehicle in good working condition. But we do not know exactly how you will drive it. You may drive very short distances only a few times a week. Or you may drive long distances all the time in very hot, dusty weather. You may use your vehicle in making deliveries. Or you may drive it to work, to do errands, or in many other ways. 418 Because of all the different ways people use their vehicles, maintenance needs vary. You may need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your Saturn retailer. This schedule is for vehicles that: carry passengers and cargo within recommended limits. You will ﬁnd these limits on the Tire and Loading Information label. See Loading Your Vehicle on page 279. are driven on reasonable road surfaces within legal driving limits. are driven off-road in the recommended manner. See Off-Road Driving on page 247. use the recommended fuel. See Gasoline Octane on page 306. The services in Scheduled Maintenance on page 420 should be performed when indicated. See Additional Required Services on page 423 and Maintenance Footnotes on page 425 for further information. {CAUTION: Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, see your retailer to have a qualiﬁed technician do the work. See Doing Your Own Service Work on page 305. Some maintenance services can be complex. So, unless you are technically qualiﬁed and have the necessary equipment, you should have your Saturn retailer do these jobs. When you go to your Saturn retailer for your service needs, you will know that Saturn-trained and supported service technicians will perform the work using genuine Saturn parts. 419 (cid:129) (cid:129) (cid:129) (cid:129) If you want to purchase service information, see Service Publications Ordering Information on page 453. Owner Checks and Services on page 427 tells you what should be checked, when to check it, and what you can easily do to help keep your vehicle in good condition. The proper replacement parts, ﬂuids, and lubricants to use are listed in Recommended Fluids and Lubricants on page 432 and Normal Maintenance Replacement Parts on page 434. When your vehicle is serviced, make sure these are used. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. We recommend the use of genuine Saturn parts. Scheduled Maintenance When the Change Engine Oil light comes on, it means that service is required for your vehicle. Have your vehicle serviced as soon as possible within the next 600 miles (1 000 km). It is possible that, if you are driving under the best conditions, the engine oil life system may not indicate that vehicle service is necessary for over a year. However, the engine oil and ﬁlter must be changed at least once a year and at this time the system must be reset. Your Saturn retailer has Saturn-trained service technicians who will perform this work using genuine Saturn parts and reset the system. If the engine oil life system is ever reset accidentally, you must service your vehicle within 3,000 miles (5 000 km) since your last service. Remember to reset the oil life system whenever the oil is changed. See Engine Oil Life System on page 323 for information on the Engine Oil Life System and resetting the system. 420 When the Change Engine Oil light appears, certain services, checks, and inspections are required. Required services are described in the following for “Maintenance I” and “Maintenance II.” Generally, it is recommended that your ﬁrst service be Maintenance I, your second service be Maintenance II, and that you alternate Maintenance I and Maintenance II thereafter. However, in some cases, Maintenance II may be required more often. Maintenance I — Use Maintenance I if the Change Engine Oil light comes on within 10 months since the vehicle was purchased or Maintenance II was performed. Maintenance II — Use Maintenance II if the previous service performed was Maintenance I. Always use Maintenance II whenever the light comes on 10 months or more since the last service or if the light has not come on at all for one year. Scheduled Maintenance Service Maintenance I Maintenance II Change engine oil and ﬁlter. See Engine Oil on page 318. Reset oil life system. See Engine Oil Life System on page 323. An Emission Control Service. Visually check for any leaks or damage. See footnote (j). Inspect engine air cleaner ﬁlter. If necessary, replace ﬁlter. See Engine Air Cleaner/Filter on page 324. See footnote (l). Rotate tires and check inﬂation pressures and wear. See Tire Inspection and Rotation on page 375 and “Tire Wear Inspection” in At Least Once a Month on page 428. Inspect brake system. See footnote (a). • • • • • • • • • 421 Scheduled Maintenance (cont’d) Service Maintenance I Maintenance II Check engine coolant and windshield washer ﬂuid levels and add ﬂuid as needed. Perform any needed additional services. See “Additional Required Services” in this section. Inspect suspension and steering components. See footnote (b). • • Inspect engine cooling system. See footnote (c). Inspect wiper blades. See footnote (d). Inspect restraint system components. See footnote (e). Lubricate body components. See footnote (f). Automatic Transaxle Only: Check automatic transaxle ﬂuid level and add ﬂuid as needed. Replace passenger compartment air ﬁlter. See footnote (k). L4 engine: Inspect throttle system. See footnote (g). • • • • • • • • • • 422 Additional Required Services The following services should be performed at the ﬁrst maintenance service (I or II) after the indicated miles (kilometers) shown for each item. Service and Miles (Kilometers) Additional Required Services 75,000 25,000 (40 000) 50,000 (80 000) (120 000) 100,000 (160 000) 125,000 (200 000) 150,000 (240 000) Inspect fuel system for damage or leaks. Inspect exhaust system for loose or damaged components. Replace engine air cleaner ﬁlter. See Engine Air Cleaner/Filter on page 324. L4 engine: Change automatic transaxle ﬂuid (severe service). See footnote (h). L4 engine: Change automatic transaxle ﬂuid (normal service). V6 engine: Change automatic transaxle ﬂuid (severe service). See footnote (h). V6 engine: Change automatic transaxle ﬂuid (normal service). See footnote (m). Replace spark plugs. An Emission Control Service. • • • • • • • • • • • • • • • • • • • • • • • • • • • • 423 Additional Required Services (cont’d) Service and Miles (Kilometers) 25,000 (40 000) 50,000 (80 000) 75,000 (120 000) 100,000 (160 000) 125,000 (200 000) 150,000 (240 000) V6 engine: Replace timing belt (normal service). An Emission Control Service. See footnote †. V6 engine: Replace timing belt (severe service). An Emission Control Service. See footnotes † and (n). L4 engine: Change rear drive module and power takeoff unit ﬂuid (severe service). See footnote (h). L4 engine: Change rear drive module and power takeoff unit ﬂuid (normal service). V6 engine: Change transfer assembly ﬂuid (severe service). See footnote (h). • V6 engine: Change transfer assembly ﬂuid (normal service). See footnote (m). V6 engine: Change rear drive module ﬂuid (severe service). See footnote (h). V6 engine: Change rear drive module ﬂuid (normal service). 424 • • • • • • • • • • • • • • • • • • • Additional Required Services (cont’d) Service and Miles (Kilometers) 25,000 (40 000) 50,000 (80 000) 75,000 (120 000) 100,000 (160 000) 125,000 (200 000) 150,000 (240 000) V6 engine: Inspect valve clearance. Engine cooling system service (or every ﬁve years, whichever occurs ﬁrst). An Emission Control Service. See footnote (i). Inspect engine accessory drive belt. An Emission Control Service. See footnote (p). • • • Maintenance Footnotes † The U.S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded. (a) Visually inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chaﬁng, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect drum brake linings/shoes for wear or cracks. Inspect other brake parts, including drums, wheel cylinders, calipers, parking brake, etc. (b) Visually inspect front and rear suspension and steering system for damaged, loose, or missing parts or signs of wear. 425 (c) Visually inspect hoses and have them replaced if they are cracked, swollen, or deteriorated. Inspect all pipes, ﬁttings, and clamps; replace with genuine Saturn parts as needed. To help ensure proper operation, a pressure test of the cooling system and pressure cap and cleaning the outside of the radiator and air conditioning condenser is recommended at least once a year. (d) Visually inspect wiper blades for wear or cracking. Replace wiper blades that appear worn or damaged or that streak or miss areas of the windshield. (e) Make sure the safety belt reminder light and all your belts, buckles, latch plates, retractors, and anchorages are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also look for any opened or broken airbag coverings, and have them repaired or replaced. The airbag system does not need regular maintenance. (f) Lubricate all key lock cylinders, door hinges and latches, hood hinges and latches, glove box hinges, sunroof (if equipped), and any folding seat hardware. More frequent lubrication may be 426 required when exposed to a corrosive environment. Applying silicone grease on weatherstrips with a clean cloth will make them last longer, seal better, and not stick or squeak. (g) Check system for interference or binding and for damaged or missing parts. Replace parts as needed. Replace any components that have high effort or excessive wear. (h) Severe service is when the vehicle is mainly driven under one or more of these conditions: − In heavy city traffic where the outside temperature regularly reaches 90°F (32°C) or higher. − In hilly or mountainous terrain. − When doing frequent trailer towing. − Uses such as found in taxi, police, or delivery service. (i) Drain, ﬂush, and reﬁll cooling system. This service can be complex; you should have your retailer perform this service. See Engine Coolant on page 331 for what to use. Inspect hoses. Clean radiator, condenser, pressure cap, and ﬁller neck. Pressure test the cooling system and pressure cap. Owner Checks and Services These owner checks and services should be performed at the intervals speciﬁed to help ensure the safety, dependability, and emission control performance of your vehicle. Your Saturn retailer can assist you with these checks and services. Be sure any necessary repairs are completed at once. Whenever any ﬂuids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Recommended Fluids and Lubricants on page 432. (j) A ﬂuid loss in any vehicle system could indicate a problem. Have the system inspected and repaired and the ﬂuid level checked. Add ﬂuid if needed. (k) Or every 12 months, whichever occurs ﬁrst. If you drive regularly under dusty conditions, the ﬁlter may require replacement more often. (l) If you drive regularly under dusty conditions, inspect the ﬁlter at each engine oil change. (m) Change the ﬂuid the ﬁrst time the vehicle is serviced after 100,000 miles (166 000 km) and when the vehicle is serviced after each subsequent 50,000 miles (83 000 km). (n) Severe service is when the vehicle is mainly driven under one or more of these conditions: − In very high temperatures — over 110°F (43°C). − In very low temperatures — under -20°F (-29°C). − When doing frequent trailer towing. (p) Visually inspect belt for fraying, excessive cracks, or obvious damage. Replace belt if necessary. 427 At Least Once a Month Tire Inﬂation Check Inspect your vehicle’s tires and make sure they are inﬂated to the correct pressures. Do not forget to check the spare tire. See Inﬂation - Tire Pressure on page 374. Check to make sure the spare tire is stored securely. See Changing a Flat Tire on page 386. Tire Wear Inspection Tire rotation may be required for high mileage highway drivers prior to the Engine Oil Life System service notiﬁcation. Check the tires for wear and, if necessary, rotate the tires. See Tire Inspection and Rotation on page 375. At Each Fuel Fill It is important to perform these underhood checks at each fuel ﬁll. Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See Engine Oil on page 318 for further details. Notice: It is important to check the engine oil regularly and keep it at the proper level. Failure to keep the engine oil at the proper level can cause damage to the engine not covered by your warranty. Engine Coolant Level Check Check the engine coolant level and add DEX-COOL® coolant mixture if necessary. See Engine Coolant on page 331 for further details. Windshield Washer Fluid Level Check Check the windshield washer ﬂuid level in the windshield washer ﬂuid reservoir and add the proper ﬂuid if necessary. 428 3. On automatic transaxle vehicles, try to start the engine in each gear. The vehicle should start only in PARK (P) or NEUTRAL (N). If the vehicle starts in any other position, contact your Saturn retailer for service. On manual transaxle vehicles, put the shift lever in NEUTRAL, push the clutch pedal down halfway, and try to start the engine. The vehicle should start only when the clutch pedal is pushed down all the way to the ﬂoor. If the vehicle starts when the clutch pedal is not pushed all the way down, contact your Saturn retailer for service. At Least Once a Year Starter Switch Check {CAUTION: When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured. 1. Before you start, be sure you have enough room around the vehicle. 2. Firmly apply both the parking brake and the regular brake. See Parking Brake on page 119. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts. 429 Automatic Transaxle Shift Lock Control System Check {CAUTION: When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured. 1. Before you start, be sure you have enough room around the vehicle. It should be parked on a level surface. 2. Firmly apply the parking brake. See Parking Brake on page 119. Be ready to apply the regular brake immediately if the vehicle begins to move. 3. With the engine off, turn the ignition to RUN, but do not start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), contact your Saturn retailer for service. Ignition Transaxle Lock Check While parked, and with the parking brake set, try to turn the ignition to LOCK in each shift lever position. (cid:129) With an automatic transaxle, the ignition should turn to LOCK only when the shift lever is in PARK (P). The ignition key should come out only in LOCK. (cid:129) With a manual transaxle, the ignition key should come out only in LOCK. Contact your Saturn retailer if service is required. 430 Parking Brake and Automatic Transaxle Park (P) Mechanism Check {CAUTION: When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move. Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. (cid:129) To check the parking brake’s holding ability: With the engine running and transaxle in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only. (cid:129) To check the PARK (P) mechanism’s holding ability: With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake. Contact your Saturn retailer if service is required. Underbody Flushing Service At least every spring, use plain water to ﬂush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect. 431 Recommended Fluids and Lubricants Fluids and lubricants identiﬁed below by name, part number, or speciﬁcation can be obtained from your retailer. Usage Fluid/Lubricant Engine Oil (2.2L L4 engine) Engine Oil (3.5L V6 engine) Engine oil which meets GM Standard GM6094M and displays the American Petroleum Institute Certiﬁed for Gasoline Engines starburst symbol. GM Goodwrench® oil meets all the requirements for your vehicle. To determine the proper viscosity for your vehicle’s engine, see Engine Oil on page 318. Engine oil which displays the American Petroleum Institute Certiﬁed for Gasoline Engines starburst symbol. GM Goodwrench® oil meets all the requirements for your vehicle. To determine the proper viscosity for your vehicle’s engine, see Engine Oil on page 318. Usage Fluid/Lubricant Engine Coolant Hydraulic Brake System Windshield Washer Parking Brake Cable Guides Hydraulic Clutch System 50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 331. Delco® Supreme 11 Brake Fluid or equivalent DOT-3 brake ﬂuid. Optikleen® Washer Solvent Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Delco® Supreme 11 Brake Fluid or equivalent DOT-3 brake ﬂuid (Saturn Part No. 21013073). Manual Transaxle Manual Transmission Fluid (GM Part No. U.S. 88861800, in Canada 88861801). Automatic Transaxle (with 2.2L L4 engine) DEXRON®-VI Automatic Transmission Fluid. 432 Usage Fluid/Lubricant Usage Fluid/Lubricant Automatic Transaxle (with 3.5L V6 engine) ATF Z1 Automatic Transmission Fluid (Saturn Part No. 22717466). Rear Drive Module and Power Transfer Unit (except with 3.5L V6 engine) VERSATRAK® Fluid (GM Part No. U.S. 12378514, in Canada 88901045). Rear Drive Module (with 3.5L V6 engine) VERSATRAK® Fluid (GM Part No. U.S. 12378514, in Canada 88901045). Transfer Case (with 3.5L V6 engine) Synthetic Axle Lubricant (GM Part No. U.S. 12378261, in Canada 10953455). Key Lock Cylinders Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and Release Pawl Hood, Liftgate Door, and Rear Folding Seat Hinges Sunroof Track Weatherstrip Conditioning Lubriplate Lubricant Aerosol (Saturn Part No. 21038869 or GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Lubriplate Lubricant Aerosol (Saturn Part No. 21038869 or GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Weatherstrip Lubricant (GM Part No. U.S. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887). 433 Normal Maintenance Replacement Parts Replacement parts identiﬁed below by name, part number, or speciﬁcation can be obtained from your retailer. Part Saturn Part Number ACDelco® Part Number Engine Air Cleaner/Filter Engine Oil Filter 2.2L L4 3.5L V6 Passenger Compartment Air Filter Element Spark Plugs 2.2L L4 3.5L V6 Wiper Blades Driver’s Side – 24 inches (60.0 cm) Passenger’s Side – 19 inches (47.5 cm) Rear – 11.0 inches (28.0 cm) 434 22676970 12605566 12582255 15822812 12607280 12582002 22703508 22703507 22665007 A1627C PF457G — — 41-105 — — — — Engine Drive Belt Routing If your vehicle has a hybrid engine, see “Engine Drive Belt Routing” in the Saturn Vue Hybrid Owners Manual. 2.2L L4 (L61) Engine 3.5L V6 (L66) Engine 435 Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. See Maintenance Requirements on page 418. Any additional information from Owner Checks and Services on page 427 can be added on the following record pages. You should retain all maintenance receipts. Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record 436 Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record (cont’d) 437 Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record (cont’d) 438 Section 7 Customer Assistance Information Customer Assistance and Information ....... 440 Customer Satisfaction Procedure ............... 440 Online Owner Center ................................. 443 Customer Assistance for Text Telephone (TTY) Users .......................... 444 Customer Assistance Offices ..................... 444 GM Mobility Reimbursement Program ........ 445 Roadside Assistance Program ................... 445 Collision Damage Repair ........................... 448 Reporting Safety Defects ............................ 452 Reporting Safety Defects to the United States Government ..................... 452 Reporting Safety Defects to the Canadian Government ............................ 453 Reporting Safety Defects to Saturn ............ 453 Service Publications Ordering Information ... 453 Vehicle Data Recording and Privacy ......... 455 Event Data Recorders ............................... 455 OnStar ...................................................... 456 Navigation System ..................................... 456 Radio Frequency Identiﬁcation (RFID) ......... 456 439 Customer Assistance and Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to your retailer and to Saturn. Together we are committed to providing our customers with unparalleled service, before, during, and after the purchase of a Saturn vehicle, for total customer satisfaction. We call this the Saturn Difference. Normally, any concerns with the sales transaction or the operation of your vehicle are resolved by your retailer’s sales or service departments. If, for any reason, your ownership experience falls below your expectations, we suggest you take the following action: STEP ONE: Contact the Retail Customer Assistance Liaison. Any member of the retail management team has the authority and the desire to resolve your concerns. Normally, concerns can be quickly resolved at this level. STEP TWO: Should you need additional assistance, in the U.S., contact the Saturn Customer Assistance Center by calling 1-800-553-6000. In Canada, contact the Saturn Customer Communication Centre at 1-800-263-1999. A Saturn Customer Assistance Center team member will handle your call and assist in providing product and warranty information, the nearest retailer location, roadside assistance, brochures, literature and discuss any concerns you may have. We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: (cid:129) Vehicle Identiﬁcation Number (VIN). This 17-digit number can be found on the vehicle registration or title, on the upper driver side corner of the dash, or on your roadside assistance key card. (cid:129) The name of your selling and servicing retail facility. (cid:129) Vehicle delivery date and present mileage. (cid:129) Your daytime and evening phone numbers. 440 When contacting Saturn, please remember that your concern will likely be resolved at a retailer’s facility. That is why we suggest you follow Step One ﬁrst if you have a concern. STEP THREE (U.S. Owners): Both Saturn and its retailers are committed to making sure you are completely satisﬁed with your Saturn vehicle. However, if you continue to remain unsatisﬁed after following the procedure outlined in Steps One and Two, Saturn and its retailers offer the additional assistance of a neutral party through our voluntary participation in a mediation/arbitration program called Better Business Bureau (BBB) Auto Line. The BBB Auto Line Program is an out-of-court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. This program is available at no cost to you, our customer. Although you may be required to resort to this informal dispute resolution program prior to ﬁling a court action, use of the program is free of charge and your case is generally heard within 40 days. If you do not agree with the decision given in your case, you can reject it and proceed with any other venue for relief available to you. Contact the BBB Auto Line Program by using the toll-free telephone number or by writing them at the following address: BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800 Arlington, VA 22203-1838 Telephone: 1-800-955-5100 This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. Saturn Corporation reserves the right to change eligibility limitations and/or discontinue its participation in this program. 441 STEP THREE (Canadian Owners): General Motors Participation in the Mediation/Arbitration Program In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps 1 and 2, General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you ﬁle your complaint to the ﬁnal decision, should be completed in approximately 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge. For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan (CAMVAP), call toll-free 1-800-207-0685. Alternatively, you may call the Saturn Customer Communication Centre, 1-800-263-1999, or you may write to: Mediation/Arbitration Program c/o Customer Communication Centre General Motors of Canada Limited Mail Code: CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Telephone: 1-800-955-5100 Your inquiry should be accompanied by your Vehicle Identiﬁcation Number (VIN). 442 Online Owner Center Online Owner Center (United States only) The Owner Center is a resource for your Saturn ownership needs. Speciﬁc vehicle information can be found in one place. The Online Owner Center allows you to: (cid:129) Get e-mail service reminders. (cid:129) Access information about your speciﬁc vehicle, including tips and videos and an electronic version of this owner manual. (cid:129) Keep track of your vehicle’s service history and maintenance schedule. (cid:129) Find Saturn retailers for service nationwide. (cid:129) Receive special promotions and privileges only available to members. My GM Canada (Canada only) My GM Canada is a password-protected section of gmcanada.com where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease. Here are a few of the valuable tools and services you will have access to: − My Showroom: Find and save information on vehicles and current offers in your area. − My Dealers/Retailers: Save details such as address and phone number for each of your preferred GM Dealers or Retailers. − My Driveway: Receive service reminders and helpful advice on owning and maintaining your vehicle. − My Preferences: Manage your proﬁle, subscribe to E-News and use tools and forms with greater ease. Refer to www.saturn.com on the web for updated information and to register your vehicle. To sign up to My GM Canada, visit the My GM Canada section within www.gmcanada.com. 443 1-800-553-6000 1-800-833-6000 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-553-6000 In Canada, write to: Saturn Customer Communication Centre General Motors of Canada Ltd. CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 www.gmcanada.com 1-800-263-1999 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800 Customer Assistance for Text Telephone (TTY) Users To assist owners who have hearing difficulties, Saturn has installed special TDD (Telecommunication Devices for the Deaf) equipment in its Saturn Customer Assistance Center. Any hearing- or speech-impaired customer who has access to a TDD or to a conventional Text Telephone (TTY) can communicate with Saturn by dialing 1-800-TDD-6000. TTY users in Canada may dial 1-800-263-3830. Customer Assistance Offices Saturn encourages customers to call the toll-free number for assistance. If a customer wishes to write to Saturn, the letter should be addressed to: Saturn Customer Assistance Center 100 Saturn Parkway Mail Code 371-999-S24 Spring Hill, TN 37174-1500 444 GM Mobility Reimbursement Program This program, available to qualiﬁed applicants, can reimburse you up to $1,000 toward eligible aftermarket driver or passenger adaptive equipment you may require for your vehicle such as hand controls, wheelchair/scooter lifts, etc. The offer is available for a limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit your Saturn retailer or call the Saturn Customer Assistance Center at 1-800-553-6000. Text telephone (TTY) users, call 1-800-833-6000. In Canada, customers may call the Saturn Customer Communication Centre at 1-800-263-1999. TTY users in Canada may call 1-800-263-3830. Roadside Assistance Program For vehicles purchased in the U.S., call 1-800-553-6000 (TTY: 1-800-833-6000). For vehicles purchased in Canada, call 1-800-268-6800. Service is available 24 hours a day, 365 days a year. As the owner of a new Saturn vehicle, you are automatically enrolled in the Saturn Roadside Assistance Program. Who is Covered? Roadside Assistance coverage is for the vehicle operator, regardless of ownership. In Canada, a person driving this vehicle without the consent of the owner is not eligible for coverage. 445 The following services are provided in the U.S. during the Bumper-to-Bumper warranty period and in Canada, during the Base Warranty coverage period of the New Vehicle Limited Warranty, up to a maximum coverage of $100. (cid:129) Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station (approximately $5 Canada). Service to provide diesel may be restricted. For safety reasons, propane and other alternative fuels are not provided through this service. (cid:129) Lock-out Service: To ensure security, the driver must present personal identiﬁcation before lock-out service is provided. In Canada, the vehicle registration is also required. Lock-out service is covered at no charge if you are unable to gain entry into your vehicle. A remote unlock may be available if you have an active OnStar® subscription. (cid:129) Emergency Tow From a Public Roadway or Highway: Tow to the nearest Saturn retailer for warranty service or in the event of a vehicle-disabling accident. Winch-out assistance provided when the vehicle is mired in sand, mud, or snow. 446 (cid:129) Flat Tire Change: Installation of a spare tire in good condition, when equipped and properly inﬂated is covered at no charge. The customer is responsible for the repair or replacement of the tire if not covered by a warrantable failure. Jump Start: No-start occurrences which require a battery jump start are covered at no charge. (cid:129) Trip Routing Service (Canada only): Upon request, Roadside Assistance will send you detailed, computer personalized maps, highlighting your choice of either the most direct route or the most scenic route to your destination, anywhere in North America, along with helpful travel information pertaining to your trip. We make every attempt to send your personalized trip routing as quickly as possible, but it is best to allow three weeks before your planned departure date. Trip routing requests are limited to six per calendar year. (cid:129) (cid:129) Trip Interruption Beneﬁts and Assistance (Canada only): In the event of a warranty related vehicle disablement, while en route and over 250 kilometres from the original point of departure, you might qualify for trip interruption expense assistance. This assistance covers reasonable reimbursement of up to a maximum of $500 (Canadian) for (A) meals (maximum of $50/day), (B) lodging (maximum of $100/night), and (C) alternate ground transportation (maximum of $40/day). This beneﬁt is to assist you with some of the unplanned expense you may incur while waiting for your vehicle to be repaired. Pre-authorization, original detailed receipts, and a copy of the repair order are required. Once authorization has been given, your advisor will help you make any necessary arrangements and explain how to claim for trip interruption expense assistance. (cid:129) Alternative Service (Canada only): There could be times when Roadside Assistance cannot provide timely assistance. Your advisor may authorize you to secure local emergency road service, and you will be reimbursed up to $100 upon submission of the original receipt to Roadside Assistance. In many instances, mechanical failures are covered under Saturn’s Bumper-to-Bumper warranty for U.S. customers, and the duration of the Base Warranty Coverage for Canadian customers of the New Vehicle Limited Warranty. However, any cost for parts and labor for non-warranty repairs are the responsibility of the driver. For prompt and efficient assistance when calling, please provide the following to the Roadside Assistance Representatives: (cid:129) Your name, home address, and home telephone number (cid:129) Telephone number of your location Location of the vehicle (cid:129) Model, year, color, and license plate number (cid:129) Odometer reading, Vehicle Identiﬁcation Number (VIN) and delivery date of the vehicle (cid:129) Description of the problem 447 (cid:129) While we hope you never have the occasion to use our service, it is added security while traveling for you and your family. Remember we are only a phone call away. Saturn Roadside Assistance: 1-800-553-6000 ; text telephone (TTY) users, call 1-800-833-6000. Canadian customers call 1-800-268-6800. Saturn and General Motors of Canada Limited reserve the right to limit services or reimbursement to an owner or driver when, in their sole discretion, the claims become excessive in frequency or type of occurrence. Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. Saturn and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notiﬁcation. Towing and Road Service Exclusions Speciﬁcally excluded from Roadside Assistance coverage are towing or services for vehicles operated on a non-public roadway or highway, ﬁnes, impound towing caused by a violation of local, Municipal, State, Provincial or Federal law, and mounting, dismounting or changing of snow tires, chains or other traction devices. Collision Damage Repair If your vehicle is involved in a collision and it is damaged, have the damage repaired by a qualiﬁed technician using the proper equipment and quality replacement parts. Poorly performed collision repairs diminish your vehicle’s resale value, and safety performance can be compromised in subsequent collisions. 448 Collision Parts Genuine GM Collision parts are new parts made with the same materials and construction methods as the parts with which your vehicle was originally built. Genuine GM Collision parts are your best choice to assure that your vehicle’s designed appearance, durability, and safety are preserved. The use of Genuine GM parts can help maintain your GM New Vehicle Warranty. Recycled original equipment parts may also be used for repair. These parts are typically removed from vehicles that were total losses in prior accidents. In most cases, the parts being recycled are from undamaged sections of the vehicle. A recycled original equipment GM part, may be an acceptable choice to maintain your vehicle’s originally designed appearance and safety performance, however, the history of these parts is not known. Such parts are not covered by your GM New Vehicle Limited Warranty, and any related failures are not covered by that warranty. Aftermarket collision parts are also available. These are made by companies other than GM and may not have been tested for your vehicle. As a result, these parts may ﬁt poorly, exhibit premature durability/corrosion problems, and may not perform properly in subsequent collisions. Aftermarket parts are not covered by your GM New Vehicle Limited Warranty, and any vehicle failure related to such parts are not covered by that warranty. Repair Facility GM also recommends that you choose a collision repair facility that meets your needs before you ever need collision repairs. Your Saturn retailer may have a collision repair center with GM-trained technicians and state of the art equipment, or be able to recommend a collision repair center that has GM-trained technicians and comparable equipment. 449 Insuring Your Vehicle Protect your investment in your GM vehicle with comprehensive and collision insurance coverage. There are signiﬁcant differences in the quality of coverage afforded by various insurance policy terms. Many insurance policies provide reduced protection to your GM vehicle by limiting compensation for damage repairs by using aftermarket collision parts. Some insurance companies will not specify aftermarket collision parts. When purchasing insurance, we recommend that you assure your vehicle will be repaired with GM original equipment collision parts. If such insurance coverage is not available from your current insurance carrier, consider switching to another insurance carrier. If your vehicle is leased, the leasing company may require you to have insurance that assures repairs with Genuine GM Original Equipment Manufacturer (OEM) parts or Genuine Manufacturer replacement parts. Read your lease carefully, as you may be charged at the end of your lease for poor quality repairs. If an Accident Occurs Here is what to do if you are involved in an accident. (cid:129) Try to relax and then check to make sure you are all right. If you are uninjured, make sure that no one else in your vehicle, or the other vehicle, is injured. If there has been an injury, call 911 for help. Do not leave the scene of an accident until all matters have been taken care of. Move your vehicle only if its position puts you in danger or you are instructed to move it by a police officer. (cid:129) Give only the necessary and requested information to police and other parties involved in the accident. Do not discuss your personal condition, mental frame of mind, or anything unrelated to the accident. This helps guard against post-accident legal action. If you need roadside assistance, call GM Roadside Assistance. See Roadside Assistance Program on page 445 for more information. 450 (cid:129) (cid:129) If your vehicle cannot be driven, know where the towing service is taking it. Get a card from the tow truck operator or write down the driver’s name, the service’s name, and the phone number. (cid:129) Remove any valuables from your vehicle before it is towed away. Make sure this includes your insurance information and registration if you keep these items in your vehicle. (cid:129) Gather the important information you need from the other driver. Things like name, address, phone number, driver’s license number, vehicle license plate, vehicle make, model and model year, Vehicle Identiﬁcation Number (VIN), insurance company and policy number, and a general description of the damage to the other vehicle. If possible, call your insurance company from the scene of the accident. They will walk you through the information they need. If they ask for a police report, phone or go to the police department headquarters the next day and you can get a copy of the report for a nominal fee. In some states/provinces with “no fault” insurance laws, a report may not be necessary. This is especially true if there are no injuries and both vehicles are driveable. (cid:129) Choose a reputable collision repair facility for your vehicle. Whether you select a Saturn retailer or a private collision repair facility to ﬁx the damage, make sure you are comfortable with them. Remember, you will have to feel comfortable with their work for a long time. (cid:129) Once you have an estimate, read it carefully and make sure you understand what work will be performed on your vehicle. If you have a question, ask for an explanation. Reputable shops welcome this opportunity. Managing the Vehicle Damage Repair Process In the event that your vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take your vehicle there, or have it towed there. Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled original GM parts. Remember, recycled parts are not covered by your GM vehicle warranty. 451 (cid:129) (cid:129) Insurance pays the bill for the repair, but you must live with the repair. Depending on your policy limits, your insurance company may initially value the repair using aftermarket parts. Discuss this with your repair professional, and insist on Genuine GM parts. Remember if your vehicle is leased you may be obligated to have the vehicle repaired with Genuine GM parts, even if your insurance coverage does not pay the full cost. If another party’s insurance company is paying for the repairs, you are not obligated to accept a repair valuation based on that insurance company’s collision policy repair limits, as you have no contractual limits with that company. In such cases, you can have control of the repair and parts choices as long as cost stays within reasonable limits. 452 Reporting Safety Defects Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying Saturn Corporation. If NHTSA receives similar complaints, it could open an investigation, and if it ﬁnds that a safety defect exists in a group of vehicles, it could order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your retailer or Saturn Corporation. To contact NHTSA, call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA 400 Seventh Street, SW. Washington, D.C. 20590 You can also obtain other information about motor vehicle safety from http://www.safercar.gov. Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may call them at 1-800-333-0510 or write to: Transport Canada Road Safety Branch 2780 Sheffield Road Ottawa, Ontario K1B 3V9 Reporting Safety Defects to Saturn In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you will notify us. U.S. customers can call the Saturn Customer Assistance Center at 1-800-553-6000, or write: Saturn Corporation 100 Saturn Parkway Mail Drop 371-999-S24 Spring Hill, TN 37174-1500 In Canada, please call us at 1-800-263-1999. Or, write to: Saturn Customer Communication Centre General Motors of Canada Limited CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Service Publications Ordering Information Service Manuals A variety of publications are available to you. Saturn service manuals are written for trained technicians, and in some cases, specialized tools and equipment are necessary to complete certain repairs. However, the manuals are available to owners who either have the training, or wish to gain a greater understanding of the technical aspect of their Saturn. For additional publications information or to order publications in the United States, call toll free 1-800-2-SATURN or visit www.saturn-publications.com to order on-line. In Canada, Saturn service manuals are available by calling toll free 1-800-551-4123. 453 Owner Publications Information on how to obtain product bulletins and as described below is applicable only in the ﬁfty U.S. states and the District of Columbia, and only for cars and light trucks with a Gross Vehicle Weight Rating (GVWR) less than 10,000 pounds (4 536 kg). Copies of individual bulletins are also at your participating Saturn retailer. You can ask to see them. In Canada, information relating to product service bulletins can be obtained by contacting your Saturn retailer. Service Bulletins Saturn regularly sends its retailers useful service bulletins about Saturn products. Saturn monitors product performance in the ﬁeld. We then prepare bulletins for servicing our products better. You can get these bulletins, too. Bulletins cover various subjects. Some pertain to the proper use and care of your vehicle. Some describe costly repairs. Others describe inexpensive repairs which, if done on time with the latest parts, may avoid future costly repairs. Some bulletins tell a technician how to repair a new or unexpected condition. Others describe a quicker way to ﬁx your vehicle. They can help a technician service your vehicle better. Most bulletins apply to conditions affecting a small number of vehicles. Your Saturn retailer or a qualiﬁed technician may have to determine if a speciﬁc bulletin applies to your vehicle. To order Saturn bulletins, call Saturn Publications at 1-800-2-SATURN or visit www.saturn-publications.com to order online. 454 Vehicle Data Recording and Privacy Your GM vehicle has a number of sophisticated computers that record information about the vehicle’s performance and how it is driven. For example, your vehicle uses computer modules to monitor and control engine and transmission performance, to monitor the conditions for airbag deployment and deploy airbags in a crash and, if so equipped, to provide anti-lock braking to help the driver control the vehicle. These modules may store data to help your dealer/retailer technician service your vehicle. Some modules may also store data about how you operate the vehicle, such as rate of fuel consumption or average speed. These modules may also retain the owner’s personal preferences, such as radio pre-sets, seat positions, and temperature settings. Event Data Recorders Some information about your vehicle’s performance and how it is driven may be recorded on various modules if a crash occurs. Some people refer to these modules as event data recorders (EDRs). These modules may record several seconds of pre-crash and crash data, such as data related to engine speed, brake application, throttle position, vehicle speed, yaw rate, steering wheel angle, lateral acceleration, safety belt usage, airbag readiness, airbag performance and the severity of the collision. Unlike the ﬂight data recorders on airplanes, these modules do not record sounds or conversations. To retrieve this data, special equipment and access to the vehicle or the module that stores the data are required. Certain data may also be sent to or retrieved by OnStar® (see below). GM will not access this information or share it with others except: with the consent of the vehicle owner or, if the vehicle is leased, with the consent of the lessee; in response to an official request of police or 455 similar government office; as part of GM’s defense of litigation through the discovery process; or, as required by law. Data that GM collects or receives may also be used for GM research needs or may be made available to others for research purposes, where a need is shown and the data is not tied to a speciﬁc vehicle or vehicle owner. Others may be able to retrieve this data if they have access to the vehicle and have the special equipment necessary to download the data. OnStar If your vehicle has OnStar® and you subscribe to the OnStar® services, please refer to the OnStar® Terms and Conditions for information on data collection and use. See also OnStar® System on page 128 for more information. Navigation System If your vehicle has a navigation system, use of the system may result in the storage of destinations, addresses, telephone numbers,

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2007 Saturn VUE Owners Manual