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an arrow to aid in locating the jacking location.
6. Put the compact spare tire near the flat tire.
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{ CAUTION:
Getting under a vehicle when it is jacked up is dangerous. If the vehicle slips off the jack, you could be badly injured or killed. Never get under a vehicle when it is supported only by a jack.
{ CAUTION:
Raising your vehicle with the jack improperly positioned can damage the vehicle and even make the vehicle fall. To help avoid personal injury and vehicle damage, be sure to fit the jack lift head into the proper location before raising the vehicle.
7. Raise the vehicle by turning the wheel wrench clockwise. Raise the vehicle far enough off the ground so there is enough room for the compact spare tire to fit underneath the wheel well.
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8. Remove all of the
wheel nuts.
{ CAUTION:
Rust or dirt on a wheel, or on the parts to which it is fastened, can make wheel nuts become loose after time. The wheel could come off and cause an accident. When you change a wheel, remove any rust or dirt from places where the wheel attaches to the vehicle. In an emergency, you can use a cloth or a paper towel to do this; but be sure to use a scraper or wire brush later, if needed, to get all the rust or dirt off. See Changing a Flat Tire on page 5-74.
9. Remove the flat tire.
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10. Remove any rust or dirt
from the wheel bolts, mounting surfaces, and spare wheel.
11. Install the compact spare tire.
{ CAUTION:
Never use oil or grease on bolts or nuts. Because the nuts might come loose. The vehicle’s wheel could fall off, causing a crash.
12. Put the wheel nuts back on with the rounded end of
the nuts toward the wheel. Tighten each nut by hand until the wheel is held against the hub.
13. Lower the vehicle by turning the wheel wrench
counterclockwise. Lower the jack completely.
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14. Tighten the wheel nuts
firmly in a crisscross sequence, as shown, with the wheel wrench.
Notice: Wheel covers will not fit on your vehicle’s compact spare. If you try to put a wheel cover on the compact spare, the cover or the spare could be damaged.
{ CAUTION:
Incorrect or improperly tightened wheel nuts can cause the wheel to come loose and even come off. This could lead to a crash. If you have to replace them, be sure to get new original equipment wheel nuts. Stop somewhere as soon as you can and have the nuts tightened with a torque wrench to the proper torque specification. See Capacities and Specifications on page 5-104 for wheel nut torque specification.
Improperly tightened wheel nuts can
Notice: lead to brake pulsation and rotor damage. To avoid expensive brake repairs, evenly tighten the wheel nuts in the proper sequence and to the proper torque specification. See Capacities and Specifications on page 5-104 for the wheel nut torque specification.
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Storing a Flat or Spare Tire and Tools
{ CAUTION:
Storing a jack, a tire, or other equipment in the passenger compartment of the vehicle could cause injury. In a sudden stop or collision, loose equipment could strike someone. Store all these in the proper place.
To store the flat tire and jack in the compact spare tire compartment: 1. Open the trunk. See Trunk on page 2-12 for more
information.
2. Remove the bolt extension (in the yellow sleeve) from the jack and remove the center cap from the wheel.
3. Place the jack over the bolt (A) on the floor, making
sure it contacts the bolt as shown, and thread the jack retainer nut until it contacts the jack.
4. With the valve stem up, place the tire on the
compartment floor with the rear of the tire beneath the trim panel (tire may not lay completely flat).
5. Line up the center hole of the wheel with the bolt. 6. With the yellow cap in place to prevent the wheel from being scratched, screw the bolt extension onto the bolt through the wheel nut hole.
7. Remove the yellow cap from the bolt extension. 8. Secure the tire and wheel with the larger wing nut.
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Compact Spare Tire Although the compact spare tire was fully inflated when the vehicle was new, it can lose air after a time. Check the inflation pressure regularly. It should be 60 psi (420 kPa). After installing the compact spare on the vehicle, stop as soon as possible and make sure the spare tire is correctly inflated. The compact spare is made to perform well at speeds up to 65 mph (105 km/h) for distances up to 3,000 miles (5 000 km), so you can finish your trip and have the full-size tire repaired or replaced at your convenience. Of course, it is best to replace the spare with a full-size tire as soon as possible. The spare tire will last longer and be in good shape in case it is needed again. Notice: When the compact spare is installed, do not take your vehicle through an automatic car wash with guide rails. The compact spare can get caught on the rails. That can damage the tire and wheel, and maybe other parts of your vehicle. Do not use the compact spare on other vehicles. And do not mix the compact spare tire or wheel with other wheels or tires. They will not fit. Keep the spare tire and its wheel together. Notice: Tire chains will not fit your compact spare. Using them can damage your vehicle and can damage the chains too. Do not use tire chains on your compact spare.
A. Cover B. Retainer C. Spare Tire D. Wing Nut
E. Bracket F. Jack, Wheel Wrench,
and Bolt Extension
G. Bolt
The compact spare is for temporary use only. Replace the compact spare tire with a full-size tire as soon as you can. See Compact Spare Tire on page 5-84. See the storage instructions label to replace your compact spare into your trunk properly.
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Appearance Care
Interior Cleaning Your vehicle’s interior will continue to look its best if it is cleaned often. Although not always visible, dust and dirt can accumulate on your upholstery. Dirt can damage carpet, fabric, leather, and plastic surfaces. Regular vacuuming is recommended to remove particles from your upholstery. It is important to keep your upholstery from becoming and remaining heavily soiled. Soils should be removed as quickly as possible. Your vehicle’s interior may experience extremes of heat that could cause stains to set rapidly. Lighter colored interiors may require more frequent cleaning. Use care because newspapers and garments that transfer color to your home furnishings may also transfer color to your vehicle’s interior. When cleaning your vehicle’s interior, only use cleaners specifically designed for the surfaces being cleaned. Permanent damage may result from using cleaners on
If you use abrasive cleaners when cleaning
surfaces for which they were not intended. Use glass cleaner only on glass. Remove any accidental over-spray from other surfaces immediately. To prevent over-spray, apply cleaner directly to the cleaning cloth. Notice: glass surfaces on your vehicle, you could scratch the glass and/or cause damage to the rear window defogger. When cleaning the glass on your vehicle, use only a soft cloth and glass cleaner. Many cleaners contain solvents that may become concentrated in your vehicle’s breathing space. Before using cleaners, read and adhere to all safety instructions on the label. While cleaning your vehicle’s interior, maintain adequate ventilation by opening your vehicle’s doors and windows. Dust may be removed from small buttons and knobs using a small brush with soft bristles. Your dealer/retailer has a product for cleaning your vehicle’s glass. Should it become necessary, you can also obtain a product from your dealer/retailer to remove odors from your vehicle’s upholstery.
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Do not clean your vehicle using: (cid:129) A knife or any other sharp object to remove a soil
from any interior surface.
(cid:129) A stiff brush. It can cause damage to your vehicle’s
interior surfaces.
(cid:129) Heavy pressure or aggressive rubbing with a
cleaning cloth. Use of heavy pressure can damage your interior and does not improve the effectiveness of soil removal. Laundry detergents or dishwashing soaps with degreasers can leave residue that streaks and attracts dirt. For liquid cleaners, about 20 drops per gallon (3.78 L) of water is a good guide. Use only mild, neutral-pH soaps. Too much cleaner that saturates the upholstery.
(cid:129) Organic solvents such as naptha, alcohol, etc. that
can damage your vehicle’s interior.
Fabric/Carpet Use a vacuum cleaner with a soft brush attachment frequently to remove dust and loose dirt. A canister vacuum with a beater bar in the nozzle may only be used on floor carpet and carpeted floor mats. For any soil, always try to remove it first with plain water or club soda. Before cleaning, gently remove as much of the soil as possible using one of the following techniques:
For liquids: gently blot the remaining soil with a paper towel. Allow the soil to absorb into the paper towel until no more can be removed. For solid dry soils: remove as much as possible and then vacuum.
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(cid:129) (cid:129) (cid:129) (cid:129) To clean: 1. Saturate a lint-free, clean white cloth with water or
club soda.
2. Wring the cloth to remove excess moisture. 3. Start on the outside edge of the soil and gently rub toward the center. Continue cleaning, using a clean area of the cloth each time it becomes soiled. 4. Continue to gently rub the soiled area until the
cleaning cloth remains clean.
5. If the soil is not completely removed, use a mild
soap solution and repeat the cleaning process that was used with plain water.
If any of the soil remains, a commercial fabric cleaner or spot lifter may be necessary. When a commercial upholstery cleaner or spot lifter is to be used, test a small hidden area for colorfastness first. If the locally cleaned area gives any impression that a ring formation may result, clean the entire surface. After the cleaning process has been completed, a paper towel can be used to blot excess moisture from the fabric or carpet.
Instrument Panel, Vinyl, and Other Plastic Surfaces A soft cloth dampened with water may be used to remove dust. If a more thorough cleaning is necessary, a clean soft cloth dampened with a mild soap solution can be used to gently remove dust and dirt. Never use spot lifters or removers on plastic surfaces. Many commercial cleaners and coatings that are sold to preserve and protect soft plastic surfaces may permanently change the appearance and feel of your interior and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean your vehicle’s interior because they can alter the appearance by increasing the gloss in a non-uniform manner. Some commercial products may increase gloss on your instrument panel. The increase in gloss may cause annoying reflections in the windshield and even make it difficult to see through the windshield under certain conditions.
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Care of Safety Belts Keep belts clean and dry.
{ CAUTION:
Do not bleach or dye safety belts. If you do, it may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water.
Weatherstrips Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather frequent application may be required. See Recommended Fluids and Lubricants on page 6-12.
Washing Your Vehicle The best way to preserve your vehicle’s finish is to keep it clean by washing it often. Notice: Certain cleaners contain chemicals that can damage the emblems or nameplates on your vehicle. Check the cleaning product label. If it states that it should not be used on plastic parts, do not use it on your vehicle or damage may occur and it would not be covered by the warranty. Do not wash the vehicle in direct sunlight. Use a car washing soap. Do not use cleaning agents that are petroleum based or that contain acid or abrasives, as they can damage the paint, metal or plastic on your vehicle. Approved cleaning products can be obtained from your dealer/retailer. Follow all manufacturers’ directions regarding correct product usage, necessary safety precautions and appropriate disposal of any vehicle care product. Rinse the vehicle well, before washing and after to remove all cleaning agents completely. If they are allowed to dry on the surface, they could stain. Dry the finish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting.
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High pressure car washes may cause water to enter the vehicle. Avoid using high pressure washes closer than 12 inches (30 cm) to the surface of the vehicle. Use of power washers exceeding 1,200 psi (8 274 kPa) can result in damage or removal of paint and decals.
Cleaning Exterior Lamps/Lenses Use only lukewarm or cold water, a soft cloth and a car washing soap to clean exterior lamps and lenses. Follow instructions under Washing Your Vehicle on page 5-88.
Finish Care Occasional waxing or mild polishing of your vehicle by hand may be necessary to remove residue from the paint finish. You can get approved cleaning products from your dealer/retailer. If your vehicle has a basecoat/clearcoat paint finish, the clearcoat gives more depth and gloss to the colored basecoat. Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint finish.
Notice: Machine compounding or aggressive polishing on a basecoat/clearcoat paint finish may damage it. Use only non-abrasive waxes and polishes that are made for a basecoat/clearcoat paint finish on your vehicle. Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage your vehicle’s finish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter. Exterior painted surfaces are subject to aging, weather and chemical fallout that can take their toll over a period of years. You can help to keep the paint finish looking new by keeping your vehicle garaged or covered whenever possible.
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Protecting Exterior Bright Metal Parts Bright metal parts should be cleaned regularly to keep their luster. Washing with water is all that is usually needed. However, you may use chrome polish on chrome or stainless steel trim, if necessary. Use special care with aluminum trim. To avoid damaging protective trim, never use auto or chrome polish, steam or caustic soap to clean aluminum. A coating of wax, rubbed to high polish, is recommended for all bright metal parts.
Windshield and Wiper Blades Clean the outside of the windshield with glass cleaner. Clean the rubber blades using a lint free cloth or paper towel soaked with windshield washer fluid or a mild detergent. Wash the windshield thoroughly when cleaning the blades. Bugs, road grime, sap, and a buildup of vehicle wash/wax treatments may cause wiper streaking. Replace the wiper blades if they are worn or damaged. Wipers can be damaged by: (cid:129) Extreme dusty conditions (cid:129) Sand and salt (cid:129) Heat and sun (cid:129) Snow and ice, without proper removal
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If you use strong soaps, chemicals,
Aluminum Wheels Notice: Chrome wheels and other chrome trim may be damaged if you do not wash your vehicle after driving on roads that have been sprayed with magnesium, calcium or sodium chloride. These chlorides are used on roads for conditions such as ice and dust. Always wash your vehicle’s chrome with soap and water after exposure. Notice: abrasive polishes, cleaners, brushes, or cleaners that contain acid on aluminum or chrome-plated wheels, you could damage the surface of the wheel(s). The repairs would not be covered by your warranty. Use only approved cleaners on aluminum or chrome-plated wheels. Keep the wheels clean using a soft clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft clean towel. A wax may then be applied. Notice: Using chrome polish on aluminum wheels could damage the wheels. The repairs would not be covered by your warranty. Use chrome polish on chrome wheels only.
The surface of these wheels is similar to the painted surface of the vehicle. Do not use strong soaps, chemicals, abrasive polishes, abrasive cleaners, cleaners with acid, or abrasive cleaning brushes on them because the surface could be damaged. Do not use chrome polish on aluminum wheels. Notice: If you drive your vehicle through an automatic car wash that has silicone carbide tire cleaning brushes, you could damage the aluminum or chrome-plated wheels. The repairs would not be covered by your warranty. Never drive a vehicle equipped with aluminum or chrome-plated wheels through an automatic car wash that uses silicone carbide tire cleaning brushes.
Tires To clean the tires, use a stiff brush with tire cleaner. Notice: Using petroleum-based tire dressing products on your vehicle may damage the paint finish and/or tires. When applying a tire dressing, always wipe off any overspray from all painted surfaces on your vehicle.
Sheet Metal Damage If the vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the vehicle warranty.
Finish Damage Any stone chips, fractures or deep scratches in the finish should be repaired right away. Bare metal will corrode quickly and may develop into major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your dealer/retailer. Larger areas of finish damage can be corrected in your dealer’s/retailer’s body and paint shop.
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Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, corrosion and rust can develop on the underbody parts such as fuel lines, frame, floor pan, and exhaust system even though they have corrosion protection. At least every spring, flush these materials from the underbody with plain water. Clean any areas where mud and debris can collect. Dirt packed in close areas of the frame should be loosened before being flushed. Your dealer/retailer or an underbody car washing system can do this for you.
Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on the vehicle. This damage can take two forms: blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, we will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever occurs first.
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Vehicle Care/Appearance Materials
Description
Usage
Polishing Cloth Wax-Treated
Tar and Road Oil Remover
Interior and exterior polishing cloth.
Removes tar, road oil, and asphalt.
Chrome Cleaner and Polish
Use on chrome or stainless steel.
White Sidewall Tire Cleaner
Removes soil and black marks from whitewalls.
Vinyl Cleaner
Cleans vinyl.
Glass Cleaner
Chrome and Wire Wheel Cleaner
Finish Enhancer
Removes dirt, grime, smoke, and fingerprints.
Removes dirt and grime from chrome wheels and wire wheel covers.
Removes dust, fingerprints, and surface contaminants. Spray on wipe off.
Description
Usage
Vehicle Identification
Swirl Remover Polish
Cleaner Wax
Foaming Tire Shine Low Gloss
Wash Wax Concentrate
Spot Lifter
Odor Eliminator
Removes swirl marks, fine scratches, and other light surface contamination.
Removes light scratches and protects finish.
Cleans, shines, and protects tires. No wiping necessary.
Medium foaming shampoo. Cleans and lightly waxes. Biodegradable and phosphate free.
Removes spots and stains from carpets, vinyl, and cloth upholstery.
Odorless spray odor eliminator used on fabrics, vinyl, leather, and carpet.
Vehicle Identification Number (VIN)
This is the legal identifier for your vehicle. It appears on a plate in the front corner of the instrument panel, on the driver side. It can be seen through the windshield from outside the vehicle. The VIN also appears on the Vehicle Certification and Service Parts labels and the certificates of title and registration.
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Engine Identification The eighth character in the VIN is the engine code. This code helps identify the vehicle’s engine, specifications, and replacement parts. See “Engine Specifications” under Capacities and Specifications on page 5-104 for your vehicle’s engine code.
Service Parts Identification Label This label is on the inside of the glove box. It is very helpful if you ever need to order parts. The label has the following information: (cid:129) Vehicle Identification Number (VIN) (cid:129) Model designation (cid:129) Paint information (cid:129) Production options and special equipment Do not remove this label from the vehicle.
Electrical System
Add-On Electrical Equipment Notice: Do not add anything electrical to your vehicle unless you check with your dealer/retailer first. Some electrical equipment can damage your vehicle and the damage would not be covered by your warranty. Some add-on electrical equipment can keep other components from working as they should. Add-on equipment can drain your vehicle’s battery, even if your vehicle is not operating. Your vehicle has an airbag system. Before attempting to add anything electrical to your vehicle, see Servicing Your Airbag-Equipped Vehicle on page 1-70.
Windshield Wiper Fuses The windshield wiper motor is protected by a circuit breaker and a fuse. If the motor overheats due to heavy snow, etc., the wiper will stop until the motor cools. If the overload is caused by some electrical problem, have it fixed.
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Power Windows and Other Power Options Fuses in the fuse block protect the power windows. When the current load is too heavy, the fuse opens protecting the circuit until the problem is fixed.
Fuses The wiring circuits in your vehicle are protected from short circuits by a combination of fuses, circuit breakers and fusible links. This greatly reduces the chance of damage caused by electrical problems. Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure to replace a bad fuse with a new one of the identical size and rating. There are three fuse blocks in your vehicle: one in the center of the instrument panel, one in the engine compartment and one in the trunk. There is a fuse puller located on the instrument panel fuse block. It can be used to easily remove fuses from the fuse block.
Instrument Panel Fuse Block
The instrument panel fuse block is located on the passenger side of the vehicle, on the lower portion of the instrument panel near the floor. Remove the panel cover to access the fuse block, then remove the fuse block cover to access the fuses.
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Your vehicle might not have all the fuses and features listed.
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Usage
Fuses
Usage
Fuses
POWER MIRRORS
EPS
Power Mirrors
Electronic Power Steering
RUN/CRANK
Cruise Control Switch, Passenger Airbag Status Indicator
HVAC BLOWER HIGH
Heating Ventilation Air Conditioning Blower - High Speed Relay
CLUSTER/ THEFT
ONSTAR
NOT INSTALLED
Instrument Panel Cluster, Theft Deterrent System OnStar®
Not Used
AIRBAG (IGN)
Airbag (Ignition)
HVAC CTRL (BATT)
Heating Ventilation Air Conditioning Control Diagnostic Link Connector (Battery)
IGN SENSOR
Ignition Switch
STRG WHL ILLUM
NOT INSTALLED
Steering Wheel Illumination
Not Used
RADIO
Audio System
INTERIOR LIGHTS
NOT INSTALLED
POWER WINDOWS
Interior Lamps
Not Used
Power Windows
HVAC CTRL (IGN)
Heating Ventilation Air Conditioning Control (Ignition)
HVAC BLOWER
Heating Ventilation Air Conditioning Blower Switch
PEDAL
Adjustable Pedals
DOOR LOCK
Door Locks
WIPER SW
Windshield Wiper/Washer Switch
5-97
Fuses
ROOF/HEAT SEAT
NOT INSTALLED
NOT INSTALLED
AIRBAG (BATT)
SPARE FUSE HOLDER
SPARE FUSE HOLDER
SPARE FUSE HOLDER
Usage
Sunroof, Power Windows
Not Used
Not Used
Airbag (Battery)
Spare Fuse Holder
Spare Fuse Holder
Spare Fuse Holder
Fuses
SPARE FUSE HOLDER
Usage
Spare Fuse Holder
FUSE PULLER Fuse Puller
Engine Compartment Fuse Block Your vehicle may not be equipped with all the fuses and features listed. The engine compartment fuse block is located on the driver side of the engine compartment, near the battery. Notice: Spilling liquid on any electrical components on your vehicle may damage it. Always keep the covers on any electrical component.
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Fuses
Usage Air Conditioner Clutch Electronic Throttle Control Engine Control Module IGN 1 (LZ4)
Fuses
Usage
Transmission Control Module Ignition 1
Mass Airflow Sensor (LY7) Emission5-99
Fuses
Usage
Fuses
Usage
10
11
1213
14
1516
17
1819
20
21
22Left Headlamp Low-Beam Horn Right Headlamp Low-Beam Front Fog Lamps Left Headlamp High-Beam Right Headlamp High-Beam Engine Control Module BATT (LY7 & LE5) Windshield Wiper Antilock Brake System (IGN 1) Engine Control Module IGN 1
(LY7 & LE5) Cooling Fan 1
Cooling Fan 2
Run Relay, Heating, Ventilation, Air Conditioning Blower Body Control Module 1
Body Control Module Run/Crank Rear Electrical Center 15-100
23
24
25
26
4142
43
44
45
46
47
50
51
52
53
54Rear Electrical Center 2
Antilock Brake System Body Control Module 2
Starter Electric Power Steering Transmission Control Module Battery Ignition Module (LZ4 & LE5); Injectors, Ignition Coils Odd (LY7) Injectors (LZ4 & LE5); Injectors, Ignition Coils Even (LY7) Post Cat 02 Sensor Heaters (LY7 & LZ4) Daytime Running Lamps Center High-Mounted Stoplamp Driver Power Window Engine Control Module BATT (LZ4) DC/AC Inverter Antilock Brake System BATT Regulated Voltage ControlRelays
Usage
Rear Compartment Fuse Block
28
29
30
31
32
33
34
35
36
37
38
39
40
48
49Cooling Fan 1
Cooling Fan Series/Parallel Cooling Fan 2
Starter Run/Crank, Ignition Powertrain Air Conditioning Clutch High Beam Front Fog Lamps Horn Low-Beam Headlamp Windshield Wiper 1
Windshield Wiper 2
Daytime Running Lamps StoplampsDiodes
27
Wiper
Usage
The rear compartment fuse block is located in the trunk of the vehicle. Access the fuse block through the trunk panel on the driver side of the rear cargo area.
5-101
Fuses
Usage
Fuses
Usage
Passenger Seat Controls Driver Seat Controls Not Used Not Used
5-102
Emission 2, Canister Vent Solenoid Park Lamps, Instrument Panel Dimming Not Used
Fuses
Usage
10
11
12
13
14
1516
17
18
19
20
21
22Not Used Not Used Sunroof Controls Not Used Not Used Audio Amplifier Heated Seat Controls Not Used Remote Keyless Entry (RKE) System, XM™ Satellite Radio, UGDO Back-up Lamps Not Used Not Used Auxiliary Power Outlets Not Used Trunk Release
Fuses
23
24
25Relays
26
27
28
29
30
31
32
33
34
35
36
3738 (Diode)
Usage
Rear Defog Heated Mirrors Fuel Pump
Usage
Rear Window Defogger Park Lamps Not Used Not Used Not Used Not Used Not Used Back-up Lamps Not Used Not Used Trunk Release Fuel Pump Cargo Lamp
5-103
Capacities and Specifications The following approximate capacities are given in English and metric conversions. Please refer to Recommended Fluids and Lubricants on page 6-12 for more information.
Application
English
Metric
Capacities
Air Conditioning Refrigerant R134a
Automatic Transmission
Automatic Transmission – 4 Speed (Bottom Pan Removal)
Automatic Transmission – 6 Speed
Cooling System
2.4L L4 Engine
3.5L V6 Engine and 3.6L V6 Engine
Engine Oil with Filter
2.4L L4 Engine
3.5L V6 Engine
3.6L V6 Engine
5-104
For the air conditioning system refrigerant charge amount, see the refrigerant caution label located under the hood. See your retailer/dealer for more
information.
7.0 qt
9.5 qt
7.5 qt
9.7 qt
5.0 qt
4.0 qt
5.5 qt
6.6 L
9.0 L
7.1 L
9.2 L
4.7 L
3.8 L
5.2 L
Application
English
Metric
Capacities
Fuel Tank
Wheel Nut Torque
61.7 L 140 Y All capacities are approximate. When adding, be sure to fill to the appropriate level, as recommended in this manual.
16.3 gal
100 lb ft
Engine
2.4L L4
3.5L V6
3.6L V6
Engine Specifications
VIN Code
Transmission
Spark Plug Gap
Automatic
Automatic
Automatic
0.040 inches (1.0 mm)
0.044 inches (1.1 mm)
0.044 inches (1.1 mm)
5-105
✍ NOTES
5-106
Section 6
Maintenance Schedule
Maintenance Schedule ......................................6-2
Introduction ...................................................6-2
Maintenance Requirements ..............................6-2
Your Vehicle and the Environment ....................6-2
Using the Maintenance Schedule ......................6-2
Scheduled Maintenance ...................................6-4
Additional Required Services ............................6-6
Maintenance Footnotes ...................................6-7Owner Checks and Services ............................6-9
At Each Fuel Fill ............................................6-9
At Least Once a Month ...................................6-9
At Least Once a Year ...................................6-10
Recommended Fluids and Lubricants ...............6-12
Maintenance Replacement Parts .....................6-13
Engine Drive Belt Routing ..............................6-14
Maintenance Record .....................................6-166-1
Maintenance Schedule
Introduction Important: Keep engine oil at the proper level and change as recommended.
Maintenance Requirements Notice: Maintenance intervals, checks, inspections, replacement parts, and recommended fluids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow scheduled maintenance might not be covered by warranty.
Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance is important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper fluid levels or the wrong tire inflation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, be sure to maintain your vehicle properly.
6-2
Using the Maintenance Schedule We want to help you keep your vehicle in good working condition. But we do not know exactly how you will drive it. You might drive very short distances only a few times a week. Or you might drive long distances all the time in very hot, dusty weather. You might use your vehicle in making deliveries. Or you might drive it to work, to do errands, or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You might need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your dealer/retailer. This schedule is for vehicles that:
carry passengers and cargo within recommended limits. You will find these limits on the Tire and Loading Information label. See Loading the Vehicle on page 4-24. are driven on reasonable road surfaces within legal driving limits. use the recommended fuel. See Gasoline Octane on page 5-6.
(cid:129) (cid:129) (cid:129) The services in Scheduled Maintenance on page 6-4
should be performed when indicated. See Additional Required Services on page 6-6 and Maintenance Footnotes on page 6-7 for further information.{ CAUTION:
Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, see your dealer/retailer to have a qualified technician do the work. See Doing Your Own Service Work on page 5-4.
Some maintenance services can be complex. So, unless you are technically qualified and have the necessary equipment, you should have your dealer/retailer do these jobs.
When you go to your dealer/retailer for your service needs, you will know that trained and supported service technicians will perform the work using genuine parts. If you want to purchase service information, see Service Publications Ordering Information on page 7-16. Owner Checks and Services on page 6-9 tells you what should be checked, when to check it, and what you can easily do to help keep your vehicle in good condition. The proper replacement parts, fluids, and lubricants to use are listed in Recommended Fluids and Lubricants on page 6-12 and Maintenance Replacement Parts on page 6-13. When your vehicle is serviced, make sure these are used. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. We recommend the use of genuine parts from your dealer/retailer.
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Scheduled Maintenance When the CHANGE OIL SOON message in the Driver Information Center (DIC) comes on, it means that service is required for your vehicle. Have your vehicle serviced as soon as possible within the next 600 miles (1 000 km). It is possible that, if you are driving under the best conditions, the engine oil life system may not indicate that vehicle service is necessary for over a year. However, the engine oil and filter must be changed at least once a year and at this time the system must be reset. Your dealer/ retailer has trained service technicians who will perform this work using genuine parts and reset the system. If the engine oil life system is ever reset accidentally, you must service your vehicle within 3,000 miles (5 000 km) since your last service. Remember to reset the oil life system whenever the oil is changed. See Engine Oil Life System on page 5-23 for information on the Engine Oil Life System and resetting the system.
When the CHANGE OIL SOON message appears, certain services, checks, and inspections are required. Required services are described in the following for “Maintenance I” and “Maintenance II.” Generally, it is recommended that your first service be Maintenance I, your second service be Maintenance II, and that you alternate Maintenance I and Maintenance II thereafter. However, in some cases, Maintenance II might be required more often. Maintenance I — Use Maintenance I if the message comes on within 10 months since the vehicle was purchased or Maintenance II was performed. Maintenance II — Use Maintenance II if the previous service performed was Maintenance I. Always use Maintenance II whenever the message comes on 10 months or more since the last service or if the message has not come on at all for one year.
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Scheduled Maintenance
Service
Maintenance I Maintenance II
Change engine oil and filter. See Engine Oil on page 5-20. Reset oil life system. See Engine Oil Life System on page 5-23. An Emission Control Service. Visually check for any leaks or damage. See footnote (j). Inspect engine air cleaner filter. If necessary, replace filter. See Engine Air Cleaner/Filter on page 5-25. See footnote (k). Rotate tires and check inflation pressures and wear. See Tire Inspection and Rotation on page 5-64 and “Tire Wear Inspection” in At Least Once a Month on page 6-9. Inspect brake system. See footnote (a). Check engine coolant and windshield washer fluid levels and add fluid as needed. Perform any needed additional services. See “Additional Required Services” in this section. Inspect suspension and steering components. See footnote (b). Inspect engine cooling system. See footnote (c). Inspect wiper blades. See footnote (d). Inspect restraint system components. See footnote (e). Lubricate body components. See footnote (f). 3.6L Engine Only: Check automatic transmission fluid level and add fluid as needed. Inspect throttle system. See footnote (g).
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Additional Required Services The following services should be performed at the first maintenance service (I or II) after the indicated miles (kilometers) shown for each item.
Service and Miles (Kilometers)
Additional Required Services 75,000
25,000
(40 000)50,000
(80 000)(120 000)
100,000
(160 000)125,000
(200 000)150,000
(240 000)•
•
Inspect fuel system for damage or leaks. Inspect exhaust system for loose or damaged components. Replace engine air cleaner filter. See Engine Air Cleaner/Filter on page 5-25. 2.4L (Code B) L4 and 3.5L (Code N) V6 Engines Only: Change automatic transmission fluid and filter (severe service only). See footnote (h). 3.6L (Code 7) V6 Engine Only: Change automatic transmission fluid (severe service). See footnote (l). 3.6L (Code 7) V6 Engine Only: Change automatic transmission fluid (normal service). Replace spark plugs. Inspect spark plug wires. An Emission Control Service.
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Additional Required Services (cont’d)
Service and Miles (Kilometers)
Engine cooling system service (or every five years, whichever occurs first). An Emission Control Service. See footnote (i). Inspect engine accessory drive belt. An Emission Control Service. See footnote (m).
25,000
(40 000)50,000
(80 000)75,000
(120 000)
100,000
(160 000)125,000
(200 000)150,000
(240 000)•
•
Maintenance Footnotes (a) Visually inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect other brake parts, including calipers, parking brake, etc. (b) Visually inspect front and rear suspension and steering system for damaged, loose, or missing parts or signs of wear. Inspect electric power steering cables for proper hook-up, binding, cracks, chafing, etc. Inspect hydraulic power steering lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc.
(c) Visually inspect hoses and have them replaced if they are cracked, swollen, or deteriorated. Inspect all pipes, fittings and clamps; replace with genuine parts as needed. To help ensure proper operation, a pressure test of the cooling system and pressure cap and cleaning the outside of the radiator and air conditioning condenser is recommended at least once a year. (d) Inspect wiper blades for wear, cracking, or contamination. Clean the windshield and wiper blades, if contaminated. Replace wiper blades that are worn or damaged. See Windshield Wiper Blade Replacement on page 5-50 and Windshield and Wiper Blades on page 5-90 for more information.
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(e) Make sure the safety belt reminder light and safety belt assemblies are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also see Checking the Restraint Systems on page 1-72. (f) Lubricate all key lock cylinders, door hinges and latches, hood hinges and latches, and trunk lid hinges and latches. More frequent lubrication may be required when exposed to a corrosive environment. Applying silicone grease on weatherstrips with a clean cloth will make them last longer, seal better, and not stick or squeak. (g) Check system for interference or binding and for damaged or missing parts. Replace parts as needed. Replace any components that have high effort or excessive wear. Do not lubricate accelerator or cruise control cables. (h) Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions:
− In heavy city traffic where the outside temperature
regularly reaches 90°F (32°C) or higher.
− In hilly or mountainous terrain. − When doing frequent trailer towing. − Uses such as found in taxi, police, or delivery
service.
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(i) Drain, flush, and refill cooling system. This service can be complex; you should have your dealer/retailer perform this service. See Engine Coolant on page 5-27
for what to use. Inspect hoses. Clean radiator, condenser, pressure cap, and filler neck. Pressure test the cooling system and pressure cap. (j) A fluid loss in any vehicle system could indicate a problem. Have the system inspected and repaired and the fluid level checked. Add fluid if needed. (k) If you drive regularly under dusty conditions, inspect the filter at each engine oil change. (l) Change automatic transmission fluid if the vehicle is mainly driven under one or more of these conditions:− In heavy city traffic where the outside temperature
regularly reaches 90°F (32°C) or higher.
− In hilly or mountainous terrain. − When doing frequent trailer towing. − Uses such as found in taxi, police, or delivery
service.
If you do not use your vehicle under any of these conditions, the fluid does not require changing. (m) Visually inspect belt for fraying, excessive cracks, or obvious damage. Replace belt if necessary.
Owner Checks and Services These owner checks and services should be performed at the intervals specified to help ensure vehicle safety, dependability, and emission control performance. Your dealer/retailer can assist with these checks and services. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to the vehicle, make sure they are the proper ones, as shown in Recommended Fluids and Lubricants on page 6-12.
At Each Fuel Fill It is important to perform these underhood checks at each fuel fill. Engine Oil Level Check Notice: regularly and keep it at the proper level. Failure to keep the engine oil at the proper level can cause damage to the engine not covered by the vehicle warranty. Check the engine oil level and add the proper oil if necessary. See Engine Oil on page 5-20.
It is important to check the engine oil
Engine Coolant Level Check Check the engine coolant level and add DEX-COOL® coolant mixture if necessary. See Engine Coolant on page 5-27. Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer fluid reservoir and add the proper fluid if necessary.
At Least Once a Month Tire Inflation Check Inspect the vehicle’s tires and make sure they are inflated to the correct pressures. Do not forget to check the spare tire. See Inflation - Tire Pressure on page 5-58. Check to make sure the spare tire is stored securely. See Changing a Flat Tire on page 5-74. Tire Wear Inspection Tire rotation may be required for high mileage highway drivers prior to the Engine Oil Life System service notification. Check the tires for wear and, if necessary, rotate the tires. See Tire Inspection and Rotation on page 5-64.
6-9
At Least Once a Year Starter Switch Check
{ CAUTION:
When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.
1. Before you start, be sure you have enough room
around the vehicle.
2. Firmly apply both the parking brake and the regular
brake. See Parking Brake on page 2-31. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.
3. Try to start the engine in each gear. The vehicle should start only in PARK (P) or NEUTRAL (N). If the vehicle starts in any other position, contact your dealer/retailer for service.
Automatic Transmission Shift Lock Control System Check
{ CAUTION:
When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.
1. Before you start, be sure you have enough room around the vehicle. It should be parked on a level surface.
2. Firmly apply the parking brake. See Parking Brake
on page 2-31. Be ready to apply the regular brake immediately if the vehicle begins to move.
3. With the engine off, turn the ignition to ON/RUN, but
do not start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), contact your dealer/retailer for service.
6-10
Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition to LOCK/OFF in each shift lever position.
The ignition should turn to LOCK/OFF only when the shift lever is in PARK (P). The ignition key should come out only in LOCK/OFF.
Contact your dealer/retailer if service is required. Parking Brake and Automatic Transmission Park (P) Mechanism Check
{ CAUTION:
When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.
Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake.
To check the parking brake’s holding ability: With the engine running and the transmission in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only. To check the PARK (P) mechanism’s holding ability: With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake.
Contact your dealer/retailer if service is required. Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect.
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(cid:129) (cid:129) (cid:129) (cid:129) Usage
Automatic
Transmission
Key Lock Cylinders
Fluid/Lubricant
DEXRON®-VI Automatic Transmission Fluid. Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474).
Hood Latch Assembly, Secondary
Latch, Pivots,
Spring
Anchor, and Release Pawl
Hood and
Door Hinges
Weatherstrip Conditioning
Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 109435474). Weatherstrip Lubricant (GM Part No. U.S. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887).
Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer/retailer.
Usage
Engine Oil
Engine Coolant
Hydraulic
Brake System
Windshield
Washer Hydraulic
Power Steering System
(if equipped)
Fluid/Lubricant Engine oil which meets GM Standard GM6094M and displays the American Petroleum Institute Certified for Gasoline Engines starburst symbol. To determine the proper viscosity for your vehicle’s engine, see Engine Oil on page 5-20. 50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 5-27. Delco® Supreme 11 Brake Fluid or equivalent DOT-3 brake fluid.
Optikleen® Washer Solvent.
GM Power Steering Fluid (GM Part No. U.S. 89021184, in Canada 89021186).
6-12
Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your Saturn retailer/dealer.
Part
Part Numbers
ACDelco Part Numbers
Engine Air Cleaner/Filter
Engine Oil Filter
2.4L L4 Engine
3.5L V6 Engine*
3.6L V6 Engine
Spark Plugs
2.4L L4 Engine
3.5L V6 Engine
3.6L V6 Engine
Windshield Wiper Blades
Driver Side – 23.6 inches (60.0 cm)
Passenger Side – 21.0 inches (53.0 cm)
22676970
12605566
A1627C
PF457G
89017342
or
89017525
PF61
or
PF63
89017524
12598004
12591131
12597464
25800624
25800623
PF48
41-103
41-100
41-990
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*Check the part number of the oil filter installed on the engine. 89017342 (PF61) and 89017525 (PF63) are not interchangeable.
6-13
Engine Drive Belt Routing
2.4L I4 Engine
3.5L V6 Engine
6-14
3.6L V6 Engine
6-15
Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. See Maintenance Requirements on page 6-2. Any additional information from Owner Checks and Services on page 6-9 can be added on the following record pages. You should retain all maintenance receipts.
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record
6-16
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
6-17
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
6-18
Section 7
Customer Assistance Information
Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-5
Customer Assistance for TextTelephone (TTY) Users ................................7-6
Customer Assistance Offices ............................7-6
GM Mobility Reimbursement Program ................7-6
Roadside Assistance Program ..........................7-7
Scheduling Service Appointments .....................7-9
Courtesy Transportation .................................7-10
Collision Damage Repair ................................7-12Reporting Safety Defects ................................7-15
Reporting Safety Defects to the
United States Government ..........................7-15
Reporting Safety Defects to the
Canadian Government ................................7-16
Reporting Safety Defects to Saturn ..................7-16
Service Publications Ordering Information .........7-16
Vehicle Data Recording and Privacy ................7-17
Event Data Recorders ...................................7-18
OnStar® ......................................................7-19
Navigation System ........................................7-19
Radio Frequency Identification (RFID) ..............7-197-1
Customer Assistance and Information
Customer Satisfaction Procedure Your satisfaction and goodwill are important to your retailer and to Saturn. Together we are committed to providing our customers with unparalleled service, before, during, and after the purchase of a Saturn vehicle, for total customer satisfaction. We call this the Saturn Difference. Normally, any concerns with the sales transaction or the operation of the vehicle are resolved by the retailer’s sales or service departments. If, for any reason, your ownership experience falls below your expectations, we suggest you take the following action:
STEP ONE: Contact the Retail Customer Assistance Liaison. Any member of the retail management team has the authority and the desire to resolve your concerns. Normally, concerns can be quickly resolved at this level.
STEP TWO: Should you need additional assistance, in the U.S., contact the Saturn Customer Assistance Center by calling 1-800-553-6000. In Canada, call the Saturn Customer Communication Centre at 1-800-263-1999. A Saturn Customer Assistance Center team member will handle your call and assist in providing product and warranty information, the nearest retailer location, roadside assistance, brochures, literature and discuss any concerns you may have.
We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: (cid:129) Vehicle Identification Number (VIN). This 17-digit number can be found on the vehicle registration or title, on the upper driver side corner of the instrument panel, or on your roadside assistance key card. The name of your selling and servicing retail facility.
(cid:129) Vehicle delivery date and present mileage. (cid:129) Your daytime and evening phone numbers. When contacting Saturn, please remember that your concern will likely be resolved at a retailer’s facility. That is why we suggest you follow Step One first.
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(cid:129) STEP THREE (U.S. Owners): Both Saturn and its retailers are committed to making sure you are completely satisfied with your Saturn vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, Saturn and its retailers offer the additional assistance of a neutral party through our voluntary participation in a mediation/ arbitration program called Better Business Bureau (BBB) Auto Line.
The BBB Auto Line Program is an out-of-court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. This program is available at no cost to you, our customer.
Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case is generally heard within 40 days. If you do not agree with the decision given in your case, you can reject it and proceed with any other venue for relief available to you.
Contact the BBB Auto Line Program by using the toll-free telephone number or by writing them at the following address:
BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goautoThis program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. Saturn Corporation reserves the right to change eligibility limitations and/or discontinue its participation in this program.
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STEP THREE (Canadian Owners): General Motors Participation in the Mediation/Arbitration Program In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps 1 and 2, General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you file your complaint to the final decision, should be completed in approximately 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge.
For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan (CAMVAP), call toll-free 1-800-207-0685. Alternatively, you may call the Saturn Customer Communication Centre, 1-800-263-1999, or you may write to:
Mediation/Arbitration Program c/o Customer Communication Centre General Motors of Canada Limited Mail Code: CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
Telephone: 1-800-955-5100Your inquiry should be accompanied by the Vehicle Identification Number (VIN).
7-4
Online Owner Center (United States only) This is a resource for your Saturn ownership needs. Specific vehicle information can be found in one place. The Online Owner Center allows you to: (cid:129) Get e-mail service reminders. (cid:129) Access information about your specific vehicle,
including tips and videos and an electronic version of this owner manual.
(cid:129) Keep track of your vehicle’s service history and
maintenance schedule. Find Saturn retailers for service nationwide.
(cid:129) Receive special promotions and privileges only
available to members.
Refer to www.saturn.com on the web for updated information and to register your vehicle.
My GM Canada (Canada only) My GM Canada is a password-protected section of gmcanada.com where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease. Here are a few of the valuable tools and services you will have access to:
− My Showroom: Find and save information on
vehicles and current offers in your area.
− My Dealers/Retailers: Save details such as address and phone number for each of your preferred GM Dealers or Retailers.
− My Driveway: Receive service reminders and
helpful advice on owning and maintaining your vehicle.
− My Preferences: Manage your profile, subscribe to E-News and use tools and forms with greater ease.
To sign up, visit the My GM Canada section within www.gmcanada.com.
7-5
(cid:129) Customer Assistance for Text Telephone (TTY) Users To assist owners who have hearing difficulties, Saturn has installed special TDD (Telecommunication Devices for the Deaf) equipment in its Saturn Customer Assistance Center. Any hearing or speech-impaired customer who has access to a TDD or to a conventional Text Telephone (TTY) can communicate with Saturn by dialing 1-800-TDD-6000. TTY users in Canada may dial 1-800-263-3830.
Customer Assistance Offices Saturn encourages customers to call the toll-free number for assistance. If a customer wishes to write to Saturn, the letter should be addressed to:
Saturn Customer Assistance Center 100 Saturn Parkway Mail Code 371-999-S24
Spring Hill, TN 37174-1500
1-800-553-6000
1-800-833-6000 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-553-60007-6
In Canada, write to:
Saturn Customer Communication Centre General Motors of Canada Ltd. CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
www.gmcanada.com 1-800-263-1999
1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800GM Mobility Reimbursement Program
This program, available to qualified applicants, can reimburse you up to $1,000 toward eligible aftermarket driver or passenger adaptive equipment you may require for your vehicle such as hand controls, wheelchair/scooter lifts, etc.
The offer is available for a limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit your Saturn retailer or call the Saturn Customer Assistance Center at 1-800-553-6000. Text telephone (TTY) users, call 1-800-833-6000. In Canada, customers may call the Saturn Customer Communication Centre at 1-800-263-1999. TTY users in Canada may call 1-800-263-3830.
Roadside Assistance Program For vehicles purchased in the U.S., call 1-800-553-6000; (Text Telephone (TTY): 1-800-889-2438). For vehicles purchased in Canada, call 1-800-268-6800. Service is available 24 hours a day, 365 days a year. As the owner of a new Saturn vehicle, you are automatically enrolled in the Saturn Roadside Assistance Program. Who is Covered? Roadside Assistance coverage is for the vehicle operator, regardless of ownership. In Canada, a person driving this vehicle without the consent of the owner is not eligible for coverage.
Services Provided The following services are provided in the U.S. and Canada up to 5 years/100,000 miles (160 000 km), whichever comes first, and, in Canada only, up to a maximum of $100.
Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station (approximately $5 Canada). In Canada, service to provide diesel may be restricted. For safety reasons, propane and other alternative fuels are not provided through this service. Lock-Out Service: Lock-out service is covered at no charge if you are unable to gain entry into your vehicle. A remote unlock may be available if you
