Login- Download PDF Manual
-
6. Make sure the tire is stored securely. Push, pull (A), and then try to turn (B) the tire. If the tire moves, use the wheel wrench and socket end of the extension to tighten the cable.
5-87
7. Return the equipment to the proper location in the
vehicle as shown next.
4. Turn the knob (E) on the jack clockwise to raise the
jack head.
5. Return the rear seat to its proper position.
Spare Tire Your vehicle, when new, had a fully-inflated spare tire. A spare tire may lose air over time, so check its inflation pressure regularly. See Inflation - Tire Pressure on page 5-62 and Loading Your Vehicle on page 4-33 for information regarding proper tire inflation and loading your vehicle. For instruction on how to remove, install or store a spare tire, see Removing the Flat Tire and Installing the Spare Tire on page 5-78 and Storing a Flat or Spare Tire and Tools on page 5-86. After installing the spare tire on your vehicle, you should stop as soon as possible and make sure the spare is correctly inflated. The spare tire is made to perform well at speeds up to 70 mph (112 km/h) at the recommended inflation pressure, so you can finish your trip. Have the damaged or flat road tire repaired or replaced as soon as you can and installed back onto your vehicle. This way, a spare tire will be available in case you need it again. Do not mix tires and wheels of different sizes, because they will not fit. Keep your spare tire and its wheel together.
A. Handle B. Wheel Wrench C. Instruction Label
D. Extension E. Knob F. Wheel Blocks
and Jack
1. Attach the handle (A), wheel wrench (B) and
extension (D) in the slots provided.
2. Roll up the instruction label (C) and return to the
slot in the tool kit.
3. Assemble the wheel blocks (F) to the jack.
5-88
Appearance Care
Cleaning the Inside of Your Vehicle Your vehicle’s interior will continue to look its best if it is cleaned often. Although not always visible, dust and dirt can accumulate on your upholstery. Dirt can damage carpet, fabric, leather, and plastic surfaces. Regular vacuuming is recommended to remove particles from your upholstery. It is important to keep your upholstery from becoming and remaining heavily soiled. Soils should be removed as quickly as possible. Your vehicle’s interior may experience extremes of heat that could cause stains to set rapidly. Lighter colored interiors may require more frequent cleaning. Use care because newspapers and garments that transfer color to your home furnishings may also transfer color to your vehicle’s interior. When cleaning your vehicle’s interior, only use cleaners specifically designed for the surfaces being cleaned. Permanent damage may result from using cleaners on surfaces for which they were not intended. Use glass cleaner only on glass. Remove any accidental over-spray from other surfaces immediately. To prevent over-spray, apply cleaner directly to the cleaning cloth.
If you use abrasive cleaners when cleaning
Notice: glass surfaces on your vehicle, you could scratch the glass and/or cause damage to the integrated radio antenna and the rear window defogger. When cleaning the glass on your vehicle, use only a soft cloth and glass cleaner. Many cleaners contain solvents that may become concentrated in your vehicle’s breathing space. Before using cleaners, read and adhere to all safety instructions on the label. While cleaning your vehicle’s interior, maintain adequate ventilation by opening your vehicle’s doors and windows. Dust may be removed from small buttons and knobs using a small brush with soft bristles. Your dealer has a product for cleaning your vehicle’s glass. Should it become necessary, you can also obtain a product from your dealer to remove odors from your vehicle’s upholstery.
5-89
Do not clean your vehicle using the following cleaners or techniques: (cid:127) Never use a knife or any other sharp object to
remove a soil from any interior surface.
(cid:127) Never use a stiff brush. It can cause damage to
your vehicle’s interior surfaces.
(cid:127) Never apply heavy pressure or rub aggressively with a cleaning cloth. Use of heavy pressure can damage your interior and does not improve the effectiveness of soil removal.
(cid:127) Use only mild, neutral-pH soaps. Avoid laundry
detergents or dishwashing soaps with degreasers. Using too much soap will leave a residue that leaves streaks and attracts dirt. For liquid cleaners, about 20 drops per gallon (3.78 L) of water is a good guide.
(cid:127) Do not heavily saturate your upholstery while
cleaning.
(cid:127) Damage to your vehicle’s interior may result from the use of many organic solvents such as naptha, alcohol, etc.
5-90
Fabric/Carpet Use a vacuum cleaner with a soft brush attachment frequently to remove dust and loose dirt. A canister vacuum with a beater bar in the nozzle may only be used on floor carpet and carpeted floor mats. For soils, always try to remove them first with plain water or club soda. Before cleaning, gently remove as much of the soil as possible using one of the following techniques:
For liquids: gently blot the remaining soil with a paper towel. Allow the soil to absorb into the paper towel until no more can be removed. For solid dry soils: remove as much as possible and then vacuum.
To clean, use the following instructions: 1. Saturate a lint-free, clean white cloth with water or
club soda.
2. Wring the cloth to remove excess moisture. 3. Start on the outside edge of the soil and gently rub toward the center. Continue cleaning, using a clean area of the cloth each time it becomes soiled. 4. Continue to gently rub the soiled area until the
cleaning cloth remains clean.
5. If the soil is not completely removed, use a mild
soap solution and repeat the cleaning process that was used with plain water.
(cid:127) (cid:127) If any of the soil remains, a commercial fabric cleaner or spot lifter may be necessary. When a commercial upholstery cleaner or spot lifter is to be used, test a small hidden area for colorfastness first. If the locally cleaned area gives any impression that a ring formation may result, clean the entire surface. After the cleaning process has been completed, a paper towel can be used to blot excess moisture from the fabric or carpet.
Leather A soft cloth dampened with water may be used to remove dust. If a more thorough cleaning is necessary, a soft cloth dampened with a mild soap solution can be used. Allow the leather to dry naturally. Do not use heat to dry. Never use steam to clean leather. Never use spot lifters or spot removers on leather. Many commercial leather cleaners and coatings that are sold to preserve and protect leather may permanently change the appearance and feel of your leather and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean your vehicle’s interior because they can alter the appearance by increasing the gloss in a non-uniform manner. Never use shoe polish on your leather.
Instrument Panel, Vinyl, and Other Plastic Surfaces A soft cloth dampened with water may be used to remove dust. If a more thorough cleaning is necessary, a clean soft cloth dampened with a mild soap solution can be used to gently remove dust and dirt. Never use spot lifters or removers on plastic surfaces. Many commercial cleaners and coatings that are sold to preserve and protect soft plastic surfaces may permanently change the appearance and feel of your interior and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean your vehicle’s interior because they can alter the appearance by increasing the gloss in a non-uniform manner. Some commercial products may increase gloss on your instrument panel. The increase in gloss may cause annoying reflections in the windshield and even make it difficult to see through the windshield under certain conditions.
5-91
Care of Safety Belts Keep belts clean and dry.
{CAUTION:
Do not bleach or dye safety belts. If you do, it may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water.
Weatherstrips Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather frequent application may be required. See Recommended Fluids and Lubricants on page 6-12.
Washing Your Vehicle The paint finish on the vehicle provides beauty, depth of color, gloss retention, and durability. The best way to preserve the vehicle’s finish is to keep it clean by washing it often with lukewarm or cold water. Do not wash the vehicle in the direct rays of the sun. Use a car washing soap. Do not use strong soaps or chemical detergents. Be sure to rinse the vehicle well, removing all soap residue completely. Approved cleaning products can be obtained from your Saab dealer. See Vehicle Care/Appearance Materials on page 5-96. Do not use cleaning agents that are petroleum based, or that contain acid or abrasives. All cleaning agents should be flushed promptly and not allowed to dry on the surface, or they could stain. Dry the finish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting. High pressure car washes may cause water to enter the vehicle.
5-92
Cleaning Exterior Lamps/Lenses Use only lukewarm or cold water, a soft cloth and a car washing soap to clean exterior lamps and lenses. Follow instructions under Washing Your Vehicle on page 5-92.
Finish Care Occasional waxing or mild polishing of your vehicle by hand may be necessary to remove residue from the paint finish. You can get Saab-approved cleaning products from your dealer. See Vehicle Care/Appearance Materials on page 5-96. If your vehicle has a “basecoat/clearcoat” paint finish, the clearcoat gives more depth and gloss to the colored basecoat. Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint finish. Notice: Machine compounding or aggressive polishing on a basecoat/clearcoat paint finish may damage it. Use only non-abrasive waxes and polishes that are made for a basecoat/clearcoat paint finish on your vehicle.
Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage your vehicle’s finish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter. Exterior painted surfaces are subject to aging, weather and chemical fallout that can take their toll over a period of years. You can help to keep the paint finish looking new by keeping your vehicle garaged or covered whenever possible. Protecting Exterior Bright Metal Parts Bright metal parts should be cleaned regularly to keep their luster. Washing with water is all that is usually needed. However, you may use chrome polish on chrome or stainless steel trim, if necessary. Use special care with aluminum trim. To avoid damaging protective trim, never use auto or chrome polish, steam or caustic soap to clean aluminum. A coating of wax, rubbed to high polish, is recommended for all bright metal parts.
5-93
Windshield, Backglass, and Wiper Blades If the windshield is not clear after using the windshield washer, or if the wiper blade chatters when running, wax, sap or other material may be on the blade or windshield. Clean the outside of the windshield with a full-strength glass cleaning liquid. The windshield is clean if beads do not form when you rinse it with water. Grime from the windshield will stick to the wiper blades and affect their performance. Clean the blade by wiping vigorously with a cloth soaked in full-strength windshield washer solvent. Then rinse the blade with water. Check the wiper blades and clean them as necessary; replace blades that look worn.
Aluminum Wheels If you use strong soaps, chemicals, abrasive Notice: polishes, cleaners, brushes, or cleaners that contain acid on aluminum or chrome-plated wheels, you could damage the surface of the wheel(s). The repairs would not be covered by your warranty. Use only Saab-approved cleaners on aluminum or chrome-plated wheels.
5-94
Keep the wheels clean using a soft clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft clean towel. A wax may then be applied. Notice: Using chrome polish on aluminum wheels could damage the wheels. The repairs would not be covered by your warranty. Use chrome polish on chrome wheels only. The surface of these wheels is similar to the painted surface of the vehicle. Do not use strong soaps, chemicals, abrasive polishes, abrasive cleaners, cleaners with acid, or abrasive cleaning brushes on them because the surface could be damaged. Do not use chrome polish on aluminum wheels. Notice: automatic car wash that has silicone carbide tire cleaning brushes, you could damage the aluminum or chrome-plated wheels. The repairs would not be covered by your warranty. Never drive a vehicle equipped with aluminum or chrome-plated wheels through an automatic car wash that uses silicone carbide tire cleaning brushes. Do not take the vehicle through an automatic car wash that has silicone carbide tire cleaning brushes. These brushes can also damage the surface of these wheels.
If you drive your vehicle through an
Tires To clean the tires, use a stiff brush with tire cleaner. Notice: Using petroleum-based tire dressing products on your vehicle may damage the paint finish and/or tires. When applying a tire dressing, always wipe off any overspray from all painted surfaces on your vehicle.
Sheet Metal Damage If the vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the warranty.
Finish Damage Any stone chips, fractures or deep scratches in the finish should be repaired right away. Bare metal will corrode quickly and may develop into major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your Saab dealer. Larger areas of finish damage can be corrected in your Saab dealer’s body and paint shop.
Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, corrosion and rust can develop on the underbody parts such as fuel lines, frame, floor pan, and exhaust system even though they have corrosion protection. At least every spring, flush these materials from the underbody with plain water. Clean any areas where mud and debris can collect. Dirt packed in close areas of the frame should be loosened before being flushed. Your Saab dealer or an underbody car washing system can do this for you.
Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on the vehicle. This damage can take two forms: blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, Saab will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever occurs first.
5-95
Vehicle Care/Appearance Materials
Description
Usage
Description
Usage
Polishing Cloth Wax-Treated Tar and Road Oil Remover Chrome Cleaner and Polish White Sidewall Tire Cleaner Vinyl Cleaner
Glass Cleaner
Chrome and Wire Wheel Cleaner
Finish Enhancer
Interior and exterior polishing cloth. Removes tar, road oil, and asphalt. Use on chrome or stainless steel. Removes soil and black marks from whitewalls. Cleans vinyl. Removes dirt, grime, smoke and fingerprints. Removes dirt and grime from chrome wheels and wire wheel covers. Removes dust, fingerprints, and surface contaminants. Spray on and wipe off.
Swirl Remover Polish
Cleaner Wax
Foaming Tire Shine Low Gloss
Wash Wax Concentrate
Spot Lifter
Odor Eliminator
Removes swirl marks, fine scratches, and other light surface contamination. Removes light scratches and protects finish. Cleans, shines, and protects in one step. No wiping necessary. Medium foaming shampoo. Cleans and lightly waxes. Biodegradable and phosphate free. Quickly removes spots and stains from carpets, vinyl, and cloth upholstery. Odorless spray odor eliminator used on fabrics, vinyl, leather and carpet.
5-96
Vehicle Identification
Vehicle Identification Number (VIN)
This is the legal identifier for your vehicle. It appears on a plate in the front corner of the instrument panel, on the driver’s side. You can see it if you look through the windshield from outside your vehicle. The VIN also appears on the Vehicle Certification and Service Parts labels and the certificates of title and registration.
Engine Identification The eighth character in your VIN is the engine code. This code will help you identify your engine, specifications and replacement parts.
Service Parts Identification Label You will find this label on the inside of the glove box. It is very helpful if you ever need to order parts. On this label, you will find the following: (cid:127) VIN (cid:127) Model designation (cid:127) Paint information (cid:127) Production options and special equipment Be sure that this label is not removed from the vehicle.
5-97
Electrical System
Add-On Electrical Equipment Notice: Don’t add anything electrical to your vehicle unless you check with your dealer first. Some electrical equipment can damage your vehicle and the damage wouldn’t be covered by your warranty. Some add-on electrical equipment can keep other components from working as they should. Your vehicle has an airbag system. Before attempting to add anything electrical to your vehicle, see Servicing Your Airbag-Equipped Vehicle on page 1-65.
Headlamps The headlamp wiring is protected by fuses, one for each headlamp, in the fuse block. An electrical overload will cause the lamps to turn off. If this happens, have your headlamp wiring checked right away.
Windshield Wiper Fuses The windshield wiper motor is protected by a circuit breaker and a fuse. If the motor overheats due to heavy snow or ice, the wiper will stop until the motor cools. If the overload is caused by some electrical problem, be sure to get it fixed.
5-98
Power Windows and Other Power Options Circuit breakers protect the power windows and other power accessories. When the current load is too heavy, the circuit breaker opens, protecting the circuit until the problem is fixed or goes away.
Fuses and Circuit Breakers The wiring circuits in your vehicle are protected from short circuits by a combination of fuses and circuit breakers. This greatly reduces the chance of fires caused by electrical problems. Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the identical size and rating. If you ever have a problem on the road and don’t have a spare fuse, you can borrow one that has the same amperage. Just pick some feature of your vehicle that you can get along without — like the radio or cigarette lighter — and use its fuse, if it is the correct amperage. Replace it as soon as you can.
Engine Compartment Fuse Block The engine compartment fuse block is located in the engine compartment, on the passenger’s side of the vehicle. See Engine Compartment Overview on page 5-12 for more information on location.
L6 Engine
5-99
Fuses
Usage
Fuses
Usage
10
11
12
13
15
16
18
19Electronically Controlled Air Suspension Passenger’s Side Headlamp High Beam Passenger’s Side Headlamp Low Beam Trailer Back-Up Driver’s Side Headlamp High Beam Driver’s Side Headlamp Low Beam Washer Automatic Transfer Case Windshield Washer Powertrain Control Module B Fog Lamps Stoplamp Cigar Lighter Electric Adjustable Pedals Ignition B Airbag System Electric Brake
20
21
22
2324
25
26
27
28
29
30
31
50
51
52
53
54
57Cooling Fan Horn Ignition E Electronic Throttle Control Instrument Panel Cluster/Driver Information Center (DIC) Brake Transmission Shift Interlock Engine 1
Backup Powertrain Control Module I Oxygen Sensor Air Conditioning Truck Body Controller 1
Passenger’s Side Trailer Turn Driver’s Side Trailer Turn Hazard Flashers Headlamp Driver Module Air Injection Reactor Solenoid Ignition A5-100
J-Case Fuses
Usage
Relays
32
33
34
35
36
56
58Trailer Anti-lock Brake System Ignition A Driver’s Side Headlamp Blower Motor Trailer Turn Signal, Stoplamp Passenger’s Side Headlamp
Relays
Usage
37
38
39
40
41
42Headlamp Washer Rear Windshield Washer Fog Lamps Horn Fuel Pump Windshield Washer
43
44
45
46
47
49
55
59
60
6162
Usage High-Beam Headlamp Air Conditioning Cooling Fan Headlamp Driver Module Starter Electric Adjustable Pedals Air Injection Reactor Solenoid Low-Beam Headlamp Ignition 1
Powertrain Vehicle Stability Enhancement System (StabiliTrak®)Misc.
48
Usage
Instrument Panel Battery
5-101
V8 Engine
5-102
Fuses
Usage
Fuses
Usage
10
11
12
13
1415
16
18
19
20
21Electrically Controlled Air Suspension Passenger’s Side Headlamp High-Beam Passenger’s Side Headlamp Low-Beam Trailer Back-Up Driver’s Side Headlamp High-Beam Driver’s Side Headlamp Low-Beam Washer Automatic Transfer Case Windshield Washer Powertrain Control Module B Fog Lamps Stoplamp Cigarette Lighter Ignition Coils Transmission Control Module/Canister Ignition B Airbag System Electric Brake Cooling Fan Horn
22
2324
25
26
27
28
29
30
31
50
51
52
53
54
55
56
57
58
59
61Ignition E Electronic Throttle Control Instrument Panel Cluster/Driver Information Center Brake Transmission Shift Interlock Engine 1
Backup Engine Control Module 1
Engine Control Module Air Conditioning Injector Bank A Passenger’s Side Trailer Turn Driver’s Side Trailer Turn Hazard Flashers Transmission Oxygen Sensor B Oxygen Sensor A Injector Bank B Headlamp Driver Module Truck Body Controller 1
Electric Adjustable Pedals Ignition A5-103
J-Case Fuses
Usage
Relays
Usage
17
32
33
34
35
36
6265
Trailer Turn Signal, Stoplamp Trailer Anti-lock Brake System Ignition A Blower Motor Driver’s Side Headlamp Passenger’s Side Headlamp Vehicle Stability Enhancement System (StabiliTrak®)
Relays
37
38
39
40Usage
Headlamp Washer Rear Window Washer Fog Lamps Horn
41
42
43
44
45
46
47
49
60
63
64Fuel Pump Windshield Washer High-Beam Headlamp Air Conditioning Cooling Fan Headlamp Driver Module Starter Electric Adjustable Pedals Powertrain Low-Beam Headlamp Ignition 1
Misc.
48
Usage
Instrument Panel Battery
5-104
Rear Underseat Fuse Block The rear underseat fuse block is located on the driver’s side of the vehicle, under the second row seat. Pull the seat cushion forward to access the fuse block.
5-105
Fuses
Usage
Fuses
Usage
01
02
03
04
05
06
07
08
09
10
11
12
13
14
1516
Right Door Control Module Left Door Control Module Endgate Module 2
Truck Body Controller 3
Blank Blank Truck Body Controller 2
Power Seats Rear Wiper Driver Door Module Amplifier Passenger Door Module Blank Left Rear Parking Lamps Blank Vehicle Center High-Mounted Stop Lamp17
18
19
20
21
23
24
25
26
27
28
29
30
31
32
33
34Right Rear Parking Lamps Locks Liftgate Module/Driver Seat Module Blank Locks Blank Unlock Ignition 0
Overhead Battery/OnStar® System Rainsense™ Wipers Sunroof Accessory Parking Lamps Truck Body Controller Accessory Truck Body Controller 5
Front Wipers Ignition 35-106
Fuses
Usage
Fuses
35
36
37
38
39
40
41
42
43
44Vehicle Stop Transmission Control Module Heat Ventilation Air Conditioning B Front Parking Lamps Rear Left Turn Signal Heat, Ventilation, Air Conditioning 1
Front Right Turn Signal Radio Trailer Park Rear Right Turn Signal45
46
47
48
49
50
51
52
53Usage
Blank Auxiliary Power 1
Blank Ignition 0
Not Used Blank Front Left Turn Signal Brakes Truck Body Controller 45-107
Capacities and Specifications The following approximate capacities are given in English and metric conversions. See Recommended Fluids and Lubricants on page 6-12 for more information.
Capacities
English
10.8 qt 12.2 qt
Metric
10.2 L 11.6 L
Application
Cooling System
4.2L L6 Engine 5.3L V8 Engine
Engine Oil with Filter
4.2L L6 Engine 5.3L V8 Engine
Fuel Tank AWD Transfer Case Lubricant Transmission (Drain and Refill) 140 Y Wheel Nut Torque All capacities are approximate. When adding, be sure to fill to the appropriate level, as recommended in this manual. Recheck the fluid level after filling.
7.0 qt 6.0 qt 22.0 gal 2.0 qt 5.0 qt 100 lb ft
6.6 L 5.7 L 83.3 L 1.8 L 4.7 L
Engine Specifications
Engine
VIN Code
Transmission
Spark Plug Gap
VORTEC™ 4.2L L6
VORTEC™ 5.3L V8Automatic Automatic
0.042 inches (1.07 mm) 0.040 inches (1.01 mm)
5-108
Section 6
Maintenance Schedule
Maintenance Schedule ......................................6-2
Introduction ...................................................6-2
Maintenance Requirements ..............................6-2
Your Vehicle and the Environment ....................6-2
Using the Maintenance Schedule ......................6-2
Scheduled Maintenance ...................................6-4
Additional Required Services ............................6-6
Maintenance Footnotes ...................................6-7Owner Checks and Services ............................6-9
At Each Fuel Fill ............................................6-9
At Least Once a Month ...................................6-9
At Least Once a Year ...................................6-10
Recommended Fluids and Lubricants ...............6-12
Normal Maintenance Replacement Parts ..........6-14
Maintenance Record .....................................6-156-1
Maintenance Schedule
Introduction Important: Keep engine oil at the proper level and change as recommended.
Maintenance Requirements Notice: Maintenance intervals, checks, inspections, replacement parts, and recommended fluids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow scheduled maintenance may not be covered by warranty.
Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance is important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper fluid levels or the wrong tire inflation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, be sure to maintain your vehicle properly.
6-2
Using the Maintenance Schedule We want to help you keep your vehicle in good working condition. But we do not know exactly how you will drive it. You may drive very short distances only a few times a week. Or you may drive long distances all the time in very hot, dusty weather. You may use your vehicle in making deliveries. Or you may drive it to work, to do errands or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You may need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your dealer. This schedule is for vehicles that:
carry passengers and cargo within recommended limits. You will find these limits on the tire and loading information label. See Loading Your Vehicle on page 4-33. are driven on reasonable road surfaces within legal driving limits. use the recommended fuel. See Gasoline Octane on page 5-5.
(cid:127) (cid:127) (cid:127) The services in Scheduled Maintenance on page 6-4
should be performed when indicated. See Additional Required Services on page 6-6 and Maintenance Footnotes on page 6-7 for further information.{CAUTION:
Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, see your dealer to have a qualified technician do the work. See Doing Your Own Service Work on page 5-4.
Some maintenance services can be complex. So, unless you are technically qualified and have the necessary equipment, you should have your dealer do these jobs. When you go to your dealer for your service needs, you will know that trained and supported service technicians will perform the work using genuine parts. Owner Checks and Services on page 6-9 tells you what should be checked, when to check it and what you can easily do to help keep your vehicle in good condition. The proper replacement parts, fluids and lubricants to use are listed in Recommended Fluids and Lubricants on page 6-12 and Normal Maintenance Replacement Parts on page 6-14. When your vehicle is serviced, make sure these are used. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle.
6-3
Scheduled Maintenance When the CHANGE ENGINE OIL DIC message comes on, it means that service is required for your vehicle. See DIC Warnings and Messages on page 3-47. Have your vehicle serviced as soon as possible within the next 600 miles (1 000 km). It is possible that, if you are driving under the best conditions, the engine oil life system may not indicate that vehicle service is necessary for over a year. However, your engine oil and filter must be changed at least once a year and at this time the system must be reset. Your dealer has trained service technicians who will perform this work using genuine parts and reset the system. If the engine oil life system is ever reset accidentally, you must service your vehicle within 3,000 miles (5 000 km) since your last service. Remember to reset the oil life system whenever the oil is changed. See Engine Oil Life System on page 5-19 for information on the Engine Oil Life System and resetting the system.
When the CHANGE ENGINE OIL DIC message appears, certain services, checks, and inspections are required. Required services are described in the following for “Maintenance I” and “Maintenance II.” Generally, it is recommended that your first service be Maintenance I, your second service be Maintenance II, and that you alternate Maintenance I and Maintenance II thereafter. However, in some cases, Maintenance II may be required more often. Maintenance I — Use Maintenance I if the message comes on within 10 months since the vehicle was purchased or Maintenance II was performed. Maintenance II — Use Maintenance II if the previous service performed was Maintenance I. Always use Maintenance II whenever the message comes on 10 months or more since the last service or if the message has not come on at all for one year.
6-4
Scheduled Maintenance
Service
Maintenance I Maintenance II
Change engine oil and filter. See Engine Oil on page 5-16. Reset oil life system. See Engine Oil Life System on page 5-19. An Emission Control Service. Visually check for any leaks or damage. See footnote (j). Inspect engine air cleaner filter. If necessary, replace filter. See Engine Air Cleaner/Filter on page 5-21. See footnote (k). Rotate tires and check inflation pressures and wear. See Tire Inspection and Rotation on page 5-65 and “Tire Wear Inspection” in At Least Once a Month on page 6-9. Inspect brake system. See footnote (a). Check engine coolant and windshield washer fluid levels and add fluid as needed. Perform any needed additional services. See “Additional Required Services” in this section. Inspect suspension and steering components. See footnote (b). Inspect engine cooling system. See footnote (c). Inspect wiper blades. See footnote (d). Inspect restraint system components. See footnote (e). Lubricate body components. See footnote (f). Check transmission fluid level and add fluid as needed. See footnote (g).
•
•
•
•
•
•
•
•
•
•
•
•
•
• • • • • •
6-5
Additional Required Services The following services should be performed at the first maintenance service (I or II) after the indicated miles (kilometers) shown for each item.
Service and Miles (Kilometers)
Additional Required Services 75,000
25,000
(41 500)50,000
(83 000)(125 000)
100,000
(166 000)125,000
(207 500)150,000
(240 000)•
•
Inspect fuel system for damage or leaks. Inspect exhaust system for loose or damaged components. Replace engine air cleaner filter. See Engine Air Cleaner/Filter on page 5-21. Change automatic transmission fluid and filter (severe service). See footnotes (g) and (h). Change automatic transmission fluid and filter (normal service). See footnote (g). Automatic transfer case only: Change transfer case fluid. See footnote (g). Replace spark plugs. An Emission Control Service. V8 engine only: Inspect spark plug wires. An Emission Control Service.
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
6-6
Additional Required Services (cont’d)
Service and Miles (Kilometers)
Engine cooling system service (or every five years, whichever occurs first). An Emission Control Service. See footnote (i). Inspect engine accessory drive belt. An Emission Control Service. See footnote (l).
25,000
(41 500)50,000
(83 000)75,000
(125 000)
100,000
(166 000)125,000
(207 500)150,000
(240 000)•
•
Maintenance Footnotes (a) Visually inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect other brake parts, including calipers, parking brake, etc. (b) Visually inspect front and rear suspension and steering system for damaged, loose, or missing parts or signs of wear. Inspect power steering lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc.
(c) Visually inspect hoses and have them replaced if they are cracked, swollen, or deteriorated. Inspect all pipes, fittings and clamps; replace with genuine parts as needed. To help ensure proper operation, a pressure test of the cooling system and pressure cap and cleaning the outside of the radiator and air conditioning condenser is recommended at least once a year. (d) Visually inspect wiper blades for wear or cracking. Replace wiper blades that appear worn or damaged or that streak or miss areas of the windshield.
6-7
(e) Make sure the safety belt reminder light and all your belts, buckles, latch plates, retractors, and anchorages are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also look for any opened or broken airbag coverings, and have them repaired or replaced. The airbag system does not need regular maintenance. (f) Lubricate all key lock cylinders, hood latch assembly, secondary latch, pivots, spring anchor, release pawl, rear compartment hinges, outer liftgate handle pivot points, rear door detent link, roller mechanism, liftgate handle pivot points, latch bolt, fuel door hinge, cargo door hinge, locks, and folding seat hardware. More frequent lubrication may be required when exposed to a corrosive environment. Applying silicone grease on weatherstrips with a clean cloth will make them last longer, seal better and not stick or squeak. (g) Inspect hoses for cracks, chafing, leaks, kinks, and proper installation.
(h) Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions:
− In heavy city traffic where the outside temperature
regularly reaches 90°F (32°C) or higher.
− In hilly or mountainous terrain. − When doing frequent trailer towing. − Uses such as found in taxi, police, or delivery
service.
(i) Drain, flush, and refill cooling system. This service can be complex; you should have your dealer perform this service. See Engine Coolant on page 5-24 for what to use. Inspect hoses. Clean radiator, condenser, pressure cap, and filler neck. Pressure test the cooling system and pressure cap. (j) A fluid loss in any vehicle system could indicate a problem. Have the system inspected and repaired and the fluid level checked. Add fluid if needed. (k) If you drive regularly under dusty conditions, inspect the filter at each engine oil change. (l) Visually inspect belt for fraying, excessive cracks, or obvious damage. Replace belt if necessary.
6-8
Owner Checks and Services These owner checks and services should be performed at the intervals specified to help ensure the safety, dependability, and emission control performance of your vehicle. Your dealer can assist you with these checks and services. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Recommended Fluids and Lubricants on page 6-12.
At Each Fuel Fill It is important to perform these underhood checks at each fuel fill. Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See Engine Oil on page 5-16 for further details. Notice: It is important to check your oil regularly and keep it at the proper level. Failure to keep your engine oil at the proper level can cause damage to your engine not covered by your warranty.
Engine Coolant Level Check Check the engine coolant level and add DEX-COOL® coolant mixture if necessary. See Engine Coolant on page 5-24 for further details. Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer fluid reservoir and add the proper fluid if necessary.
At Least Once a Month Tire Inflation Check Visually inspect your vehicle’s tires and make sure they are inflated to the correct pressures. Do not forget to check the spare tire. See Tires on page 5-56 for further details. Check to make sure the spare tire is stored securely. See Changing a Flat Tire on page 5-75. Tire Wear Inspection Tire rotation may be required for high mileage highway drivers prior to the Engine Oil Life System service notification. Check the tires for wear and, if necessary, rotate the tires. See Tire Inspection and Rotation on page 5-65.
6-9
At Least Once a Year Starter Switch Check
{CAUTION:
When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.
1. Before you start, be sure you have enough room
around the vehicle.
2. Firmly apply both the parking brake and the regular
brake. See Parking Brake on page 2-27. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.
3. Try to start the engine in each gear. The vehicle should start only in PARK (P) or NEUTRAL (N). If the vehicle starts in any other position, contact your dealer for service.
Automatic Transmission Shift Lock Control System Check
{CAUTION:
When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.
1. Before you start, be sure you have enough room around the vehicle. It should be parked on a level surface.
2. Firmly apply the parking brake. See Parking Brake
on page 2-27. Be ready to apply the regular brake immediately if the vehicle begins to move.
3. With the engine off, turn the ignition to RUN, but do
not start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), contact your dealer for service.
6-10
Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition to LOCK in each shift lever position.
The ignition should turn to LOCK only when the shift lever is in PARK (P). The key should come out only in LOCK.
Contact your dealer if service is required. Parking Brake and Automatic Transmission Park (P) Mechanism Check
{CAUTION:
When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.
Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake.
To check the parking brake’s holding ability: With the engine running and transmission in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only. To check the PARK (P) mechanism’s holding ability: With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake.
Contact your dealer if service is required. Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect.
6-11
(cid:127) (cid:127) (cid:127) (cid:127) Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number, or specification may be obtained from your dealer.
Usage
Fluid/Lubricant
Engine Oil
Engine Coolant
Hydraulic Brake
System
Windshield
Washer
Parking Brake Cable Guides
Engine oil which meets Standard GM6094M and displays the American Petroleum Institute Certified for Gasoline Engines starburst symbol. To determine the proper viscosity for your vehicle’s engine, see Engine Oil on page 5-16. 50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 5-24. Delco® Supreme 11 Brake Fluid or equivalent DOT-3 brake fluid.
Windshield Washer Solvent.
Chassis Lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
6-12
Usage
Fluid/Lubricant
Power Steering
System
Automatic
Transmission
Key Lock Cylinders
Chassis
Lubrication
Front Axle
Rear Axle
Transfer Case
Power Steering Fluid (Part No. U.S. 89021184, in Canada 89021186). DEXRON®-VI Automatic Transmission Fluid. Multi-Purpose Lubricant, Superlube (Part No. U.S. 12346241, in Canada 10953474). Chassis Lubricant meeting requirements of NLGI #2, Category LB or GC-LB. SAE 75W-90 Synthetic Axle Lubricant (Part No. U.S. 12378261, in Canada 10953455) meeting specifications. SAE 75W-90 Synthetic Axle Lubricant (Part No. U.S. 12378261, in Canada 10953455) meeting specifications. With a complete drain and refill add 4 ounces (118 ml) of Limited-Slip Axle Lubricant Additive (Part No. U.S. 1052358, in Canada 992694) where required. See Rear Axle on page 5-47. AUTO-TRAK II Fluid (Part No. U.S. 12378508, in Canada 10953626).
Usage
Fluid/Lubricant
Hood Latch Assembly, Secondary
Latch, Pivots, Spring Anchor, and Release
Pawl
Hood and Door Hinges, Body Door Hinge Pins, Liftgate
Hinge and Linkage,
Folding Seats, and Fuel Door
Hinge
Lubriplate Lubricant Aerosol meeting requirements of NLGI #2, Category LB or GC-LB.
Multi-Purpose Lubricant, Superlube (Part No. U.S. 12346241, in Canada 10953474).
Usage
Outer Tailgate Handle Pivot Points and
Hinges
Weatherstrip Conditioning
Weatherstrip
Squeaks
Fluid/Lubricant
Multi-Purpose Lubricant, Superlube (Part No. U.S. 12346241, in Canada 10953474).
Dielectric Silicone Grease (Part No. U.S. 12345579, in Canada 992887). Synthetic Grease with Teflon, Superlube (Part No. U.S. 12371287, in Canada 10953437).
6-13
Normal Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your dealer.
Part Number
ACDelco® Part Number
24208576
1503614189017342
8898421512569190
1257116415214346
15262794TF337
A2014CPF61
PF4641-981
41-985— —
Part Automatic Transmission Filter Kit Engine Air Cleaner/Filter Engine Oil Filter
4.2 L L6 Engine 5.3L V8 Engine
Spark Plugs
4.2L L6 Engine 5.3L V8 Engine
Wiper Blades
Front – 22 inches (56 cm) Rear – 13 inches (33 cm)
6-14
Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. See Maintenance Requirements on page 6-2. Any additional information from Owner Checks and Services on page 6-9 can be added on the following record pages. You should retain all maintenance receipts.
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record
6-15
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
6-16
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
6-17
Date
Odometer Reading
Serviced By
Maintenance I or Maintenance II
Services Performed
Maintenance Record (cont’d)
6-18
Section 7
Customer Assistance and Information
Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-3
Customer Assistance forText Telephone (TTY) Users ..........................7-3
Customer Assistance Offices ............................7-3
Roadside Assistance Program ..........................7-4
Vehicle Data Collection andEvent Data Recorders ..................................7-6
Collision Damage Repair .................................7-7Reporting Safety Defects ................................7-10
Reporting Safety Defects to the United States
Government ..............................................7-10
Reporting Safety Defects to the Canadian
Government ..............................................7-10
Reporting Safety Defects to Saab ...................7-10
Service Publications Ordering Information .........7-117-1
Customer Assistance and Information
Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Saab. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken:
STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager.
STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Saab Customer Assistance Center by calling 1-800-955-9007. In Canada, contact Saab Customer Assistance Centre by calling 1-800-263-1999 (English and French).
7-2
We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: (cid:127) Your name, address and daytime phone number. (cid:127) Vehicle Identification Number (VIN). This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield. The name of the selling dealership and location.
(cid:127) Vehicle delivery date and present mileage
(kilometers).
(cid:127) Nature and details of the problem you are
experiencing.
When contacting Saab, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One first if you have a concern. If after contacting the Saab Customer Assistance Center your concern has not been resolved, please refer to the “Dispute Resolution Process” found in your Saab Consumer’s Guide.
(cid:127) Online Owner Center The Owner Center is a resource for your Saab ownership needs. Specific vehicle information can be found in one place. The Online Owner Center allows you to: (cid:127) Access information about your specific vehicle,
including an electronic version of this owner manual (United States only).
(cid:127) Keep track of your vehicle’s service history and
maintenance schedule.
(cid:127) Receive e-mail service reminders (cid:127) Receive recall notices for your specific vehicle (cid:127) Receive special promotions and privileges
only available to members (United States only). (cid:127) Access a handheld companion (PDA) application (cid:127) Access an interactive vehicle design & racing game Refer to the web for updated information. To register your vehicle, visit www.owners.saabusa.com (United States) or My GM Canada within www.gmcanada.com (Canada).
Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Saab has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Saab by dialing: 1-866-612-0380. (TTY users in Canada can dial 1-800-263-3830.)
Customer Assistance Offices Saab encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Saab, refer to the addresses below. United States — Customer Assistance
Saab Customer Assistance Center Saab Cars USA, Inc. 4405-A International Boulevard Norcross, GA 30093
www.Saab.com 1-800-955-9007
1-866-612-0380 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-852-90017-3
Canada — Customer Assistance
General Motors of Canada, Limited Customer Assistance Centre 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
1-800-263-1999 (English and French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800Roadside Assistance Program Roadside Assistance Saab has a strong commitment to customer satisfaction and has established the Saab Roadside Assistance Program. As the owner of a new Saab vehicle, you are automatically enrolled in the Program. This service is intended to provide you with peace of mind as you drive in the city or coast-to-coast throughout the 4 year/50,000 mile term of your New Car Limited Warranty.
24 Hour Roadside Assistance Number Roadside Assistance is available 24 hours a day, 365 days a year. Our advisors have access to a nationwide network of recommended service providers. The following services are available to handle related emergencies.
Towing Locksmith Service Flat tire change
(cid:127) Gas delivery (cid:127) Battery jump starting If it is necessary to tow your disabled Saab, it will be taken to the nearest authorized Saab dealer, whenever possible. The cost of towing will be covered by Roadside Assistance if necessitated by a mechanical breakdown covered under the New Car Limited Warranty. If your 2005 Saab is disabled due to a failure covered by the New Car Limited Warranty “Bumper-to-Bumper Coverage” and you are more than 100 miles from home, Saab will reimburse you for certain expenses in conjunction with the trip interruption. These expenses include only reasonable and customary daily cost for emergency lodging, meals, care rental or other transportation to your destination incurred within three days of the disablement, NOT to exceed $1000.
7-4
(cid:127) (cid:127) (cid:127) Travel Planning The Saab Roadside Assistance Program also makes available a variety of trip planning information: (cid:127) Highway maps (cid:127) Suggested trip routing (cid:127) Points of interest/Tourist information These items and more will be provided to you when you call 1-800-852-9001 and outline your intended trip. Canadian Roadside Assistance Vehicles purchased in Canada have an extensive roadside assistance program accessible from anywhere in Canada or the United States. Please refer to the Warranty and Owner Assistance Information book.
Calling for Assistance For prompt assistance when calling, please have the following information available to give to the advisor: (cid:127) Your name
Location phone number Location of your vehicle (cid:127) Description of problem (cid:127) Vehicle Identification Number (VIN) (the 17-digit
VIN can be found in the lower corner of the windshield, driver’s side, or on your registration.)
(cid:127) Model and model year License plate number
(cid:127) Vehicle color (cid:127) Mileage (kilometers) on vehicle (cid:127) Home address and phone (cid:127) Name of your Saab dealer While we hope that you never have the occasion to require roadside assistance, it is an added security while traveling for you and your family. Remember, we are only a phone call away. Roadside Assistance: 1-800-852-9001
7-5
(cid:127) (cid:127) (cid:127) Vehicle Data Collection and Event Data Recorders Your vehicle, like other modern motor vehicles, has a number of sophisticated computer systems that monitor and control several aspects of the vehicle’s performance. Your vehicle uses on-board vehicle computers to monitor emission control components to optimize fuel economy, to monitor conditions for airbag deployment and, if so equipped, to provide anti-lock braking and to help the driver control the vehicle in difficult driving situations. Some information may be stored during regular operations to facilitate repair of detected malfunctions; other information is stored only in a crash event by computer systems, such as those commonly called event data recorders (EDR). In a crash event, computer systems, such as the Airbag Sensing and Diagnostic Module (SDM) in your vehicle may record information about the condition of the vehicle and how it was operated, such as data related to engine speed, brake application, throttle position, vehicle speed, safety belt usage, airbag readiness, airbag performance, and the severity of a collision. If your vehicle is equipped with StabiliTrak®, steering performance, including yaw rate, steering wheel angle, and lateral acceleration, is also recorded. This information has been used to improve vehicle crash performance and may be used to improve crash performance of future vehicles and driving safety.
7-6
Unlike the data recorders on many airplanes, these on-board systems do not record sounds, such as conversation of vehicle occupants. To read this information, special equipment is needed and access to the vehicle or the device that stores the data is required. Saab will not access information about a crash event or share it with others other than: (cid:127) with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee, in response to an official request of police or similar government office, as part of Saab’s defense of litigation through the discovery process, or as required by law.
In addition, once Saab collects or receives data, Saab may:
use the data for Saab research needs,
(cid:127) make it available for research where appropriate
confidentiality is to be maintained and need is shown, or share summary data which is not tied to a specific vehicle with non-Saab organizations for research purposes.
(cid:127) (cid:127) (cid:127) (cid:127) (cid:127) Others, such as law enforcement, may have access to the special equipment that can read the information if they have access to the vehicle or the device that stores the data. If your vehicle is equipped with OnStar®, please check the OnStar® subscription service agreement or manual for information on its operations and data collection.
Collision Damage Repair If your vehicle is involved in a collision and it is damaged, have the damage repaired by a qualified technician using the proper equipment and quality replacement parts. Poorly performed collision repairs will diminish your vehicle’s resale value, and safety performance can be compromised in subsequent collisions. Collision Parts Genuine Saab Collision parts are new parts made with the same materials and construction methods as the parts with which your vehicle was originally built. Genuine Saab Collision parts are your best choice to assure that your vehicle’s designed appearance, durability and safety are preserved. The use of Genuine Saab parts can help maintain your Saab New Vehicle Warranty.
Recycled original equipment parts may also be used for repair. These parts are typically removed from vehicles that were total losses in prior accidents. In most cases, the parts being recycled are from undamaged sections of the vehicle. A recycled original equipment Saab part, may be an acceptable choice to maintain your vehicle’s originally designed appearance and safety performance, however, the history of these parts is not known. Such parts are not covered by your Saab New Vehicle Limited Warranty, and any related failures are not covered by that warranty. Aftermarket collision parts are also available. These are made by companies other than Saab and may not have been tested for your vehicle. As a result, these parts may fit poorly, exhibit premature durability/corrosion problems, and may not perform properly in subsequent collisions. Aftermarket parts are not covered by your Saab New Vehicle Limited Warranty, and any vehicle failure related to such parts are not covered by that warranty. Repair Facility Saab also recommends that you choose a collision repair facility that meets your needs before you ever need collision repairs. Your Saab dealer may have a collision repair center with Saab-trained technicians and state of the art equipment, or be able to recommend a collision repair center that has Saab-trained technicians and comparable equipment.
7-7
Insuring Your Vehicle Protect your investment in your Saab vehicle with comprehensive and collision insurance coverage. There are significant differences in the quality of coverage afforded by various insurance policy terms. Many insurance policies provide reduced protection to your Saab vehicle by limiting compensation for damage repairs by using aftermarket collision parts. Some insurance companies will not specify aftermarket collision parts. When purchasing insurance, we recommend that you assure your vehicle will be repaired with Saab original equipment collision parts. If such insurance coverage is not available from your current insurance carrier, consider switching to another insurance carrier. If your vehicle is leased, the leasing company may require you to have insurance that assures repairs with Genuine Saab Original Equipment Manufacturer (OEM) parts or Genuine Manufacturer replacement parts. Read your lease carefully, as you may be charged at the end of your lease for poor quality repairs.
7-8
If an Accident Occurs Here is what to do if you are involved in an accident.
Try to relax and then check to make sure you are all right. If you are uninjured, make sure that no one else in your vehicle, or the other vehicle, is injured. If there has been an injury, call 911 for help. Do not leave the scene of an accident until all matters have been taken care of. Move your vehicle only if its position puts you in danger or you are instructed to move it by a police officer.
(cid:127) Give only the necessary and requested information to police and other parties involved in the accident. Do not discuss your personal condition, mental frame of mind, or anything unrelated to the accident. This will help guard against post-accident legal action. If you need roadside assistance, call Saab Roadside Assistance. See Roadside Assistance Program on page 7-4 for more information. If your vehicle cannot be driven, know where the towing service will be taking it. Get a card from the tow truck operator or write down the driver’s name, the service’s name, and the phone number.
(cid:127) Remove any valuables from your vehicle before it is towed away. Make sure this includes your insurance information and registration if you keep these items in your vehicle.
(cid:127) (cid:127) (cid:127) (cid:127) (cid:127) Gather the important information you will need from the other driver. Things like name, address, phone number, driver’s license number, vehicle license plate, vehicle make, model and model year, Vehicle Identification Number (VIN), insurance company and policy number, and a general description of the damage to the other vehicle. If possible, call your insurance company from the scene of the accident. They will walk you through the information they will need. If they ask for a police report, phone or go to the police department headquarters the next day and you can get a copy of the report for a nominal fee. In some states with “no fault” insurance laws, a report may not be necessary. This is especially true if there are no injuries and both vehicles are drivable.
(cid:127) Choose a reputable collision repair facility for your
vehicle. Whether you select a Saab dealer or a private collision repair facility to fix the damage, make sure you are comfortable with them. Remember, you will have to feel comfortable with their work for a long time.
(cid:127) Once you have an estimate, read it carefully and
make sure you understand what work will be performed on your vehicle. If you have a question, ask for an explanation. Reputable shops welcome this opportunity.
Managing the Vehicle Damage Repair Process In the event that your vehicle requires damage repairs, Saab recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take your vehicle there, or have it towed there. Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine Saab parts or recycled original Saab parts. Remember, recycled parts will not be covered by your Saab vehicle warranty. Insurance pays the bill for the repair, but you must live with the repair. Depending on your policy limits, your insurance company may initially value the repair using aftermarket parts. Discuss this with your repair professional, and insist on Genuine Saab parts. Remember if your vehicle is leased you may be obligated to have the vehicle repaired with Genuine Saab parts, even if your insurance coverage does not pay the full cost. If another party’s insurance company is paying for the repairs, you are not obligated to accept a repair valuation based on that insurance company’s collision policy repair limits, as you have no contractual limits with that company. In such cases, you can have control of the repair and parts choices as long as cost stays within reasonable limits.
7-9
(cid:127) Reporting Safety Defects
Reporting Safety Defects to
