38
39
40
41
Empty Back-up Lamps Relay (Automatic Transmission); Empty (Manual Transmission) Data Link Connector Outlet Back-up Lamps (Automatic Transmission); Empty (Manual Transmission) Empty (LE5); Vacuum Pump (LNF) Emissions Crank Relay Empty Empty Power Seat Empty (LE5); Vacuum Pump Relay (LNF) Empty Cooling Fan 1 (LE5); Empty (LNF) Empty (LE5); Turbo, Cam Phaser (LNF)
Fuses
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
Usage Engine Control Module Engine Control Module, Transmission Anti-lock Brake System Injectors, Ignition Coils (LE5); Ignition Coils (LNF) Back-up Lamps (Manual Transmission); Empty (Automatic Transmission) Empty Daytime Running Lamps Relay Daytime Running Lamps Cooling Fan 1 Relay (LE5); Empty (LNF) Run/Crank Relay Windshield Wiper Low/High Relay Fog Lamps Fog Lamps Relay Horn Relay S Band, OnStar®, Remote Keyless Entry System
Fuses
Usage
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
Anti-lock Brake System Wiper Diode Windshield Wiper Horn Anti-lock Brake System Instrument Panel Ignition Driver’s Side High Beam Canister Vent Driver’s Side Low-Beam Headlamp Passenger’s Side Low-Beam Headlamp Passenger’s Side High-Beam Headlamp Parking Lamps Relay Parking Lamps Windshield Wiper On/Off Relay Low-Beam Headlamp Relay High-Beam Headlamp Relay
331
Capacities and Specifications The following approximate capacities are given in English and metric conversions. Please refer to Part D: Recommended Fluids and Lubricants on page 353 for more information.
Capacities
English
Metric
For the air conditioning system refrigerant charge amount, see the refrigerant caution label located
under the hood. See your dealer for more information.
Application
Air Conditioning Refrigerant R134a
Cooling System
2.0L Engine Automatic 2.0L Engine Manual 2.4L Engine Automatic 2.4L Engine Manual
8.9 qt 9.0 qt 8.5 qt 8.7 qt 5.0 qt 13.6 gal 7.4 qt 2.75 qt 100 lb ft
8.4 L 8.6 L 8.0 L 8.2 L 4.7 L 51.5 L 7.0 L 2.6 L
Engine Oil with Filter Fuel Tank Transmission, Automatic (Complete Drain and Refill) Transmission, Manual (Complete Drain and Refill) Wheel Nut Torque All capacities are approximate. When adding, be sure to fill to the appropriate level, as recommended in this manual.
140 Y
Engine Specifications
Engine
2.0L L4
2.4L L4
VIN Code
Transmission
Automatic Manual Automatic Manual
Spark Plug Gap
0.035 inch (0.90 mm) 0.040 inch (1.01 mm)
332
Section 6
Maintenance Schedule
Maintenance Schedule ................................ 334
Introduction ............................................... 334
Maintenance Requirements ........................ 334
Your Vehicle and the Environment ............ 334
How This Section is Organized ................. 334
Part A: Scheduled Maintenance Services ..... 336
Using the Maintenance Schedule ............... 336
Scheduled Maintenance ............................. 337
Part B: Owner Checks and Services ......... 346
At Each Fuel Fill ....................................... 346
At Least Once a Month ............................. 346
At Least Twice a Year .............................. 347
At Least Once a Year ............................... 348
Part C: Periodic Maintenance Inspections .... 351
Steering and Suspension Inspection .......... 351
Exhaust System Inspection ........................ 351
Fuel System Inspection ............................. 351
Engine Cooling System Inspection ............. 352
Throttle System Inspection ........................ 352
Brake System Inspection ........................... 352
Part D: Recommended Fluids and
Lubricants .............................................. 353
Normal Maintenance Replacement Parts ... 355
Engine Drive Belt Routing ......................... 356
Part E: Maintenance Record ...................... 357
333
Maintenance Schedule
Introduction Important: Keep engine oil at the proper level and change as recommended.
Have you purchased the GM Protection Plan? The Plan supplements your new vehicle warranties. See your Warranty and Owner Assistance booklet or your dealer for details.
Maintenance Requirements Maintenance intervals, checks, inspections and recommended fluids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow scheduled maintenance may not be covered by warranty.
334
Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper fluid levels or the wrong tire inflation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, be sure to maintain your vehicle properly.
How This Section is Organized This maintenance schedule is divided into five parts: “Part A: Scheduled Maintenance Services” explains what to have done and how often. Some of these services can be complex, so unless you are technically qualified and have the necessary equipment, you should let your GM dealer’s service department do these jobs. Your GM dealer has GM-trained and supported service people that will perform the work using genuine GM parts.
{CAUTION:
Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, have a qualified technician do the work. See Doing Your Own Service Work on page 236.
If you want to purchase service information, see Service Publications Ordering Information on page 380.
“Part B: Owner Checks and Services” tells you what should be checked and when. It also explains what you can easily do to help keep your vehicle in good condition. “Part C: Periodic Maintenance Inspections” explains important inspections that your dealer’s service department can perform for you. “Part D: Recommended Fluids and Lubricants” lists some recommended products necessary to help keep your vehicle properly maintained. These products, or their equivalents, should be used whether you do the work yourself or have it done. “Part E: Maintenance Record” is a place for you to record and keep track of the maintenance performed on your vehicle. Keep your maintenance receipts. They may be needed to qualify your vehicle for warranty repairs.
335
Part A: Scheduled Maintenance Services In this part are scheduled maintenance services which are to be performed at the mileage intervals specified.
Using the Maintenance Schedule We at General Motors want to keep your vehicle in good working condition. But we do not know exactly how you will drive it. You may drive short distances only a few times a week. Or you may drive long distances all the time in very hot, dusty weather. You may use your vehicle in making deliveries. Or you may drive it to work, to do errands, or in many other ways. Because of the different ways people use their vehicles, maintenance needs may vary. You may need more frequent checks and replacements. So please read the following and note how you drive. If you have questions on how to keep your vehicle in good condition, see your dealer.
This part tells you the maintenance services you should have done and when to schedule them. When you go to your dealer for your service needs, you will know that GM-trained and supported service people will perform the work using genuine GM parts. The proper fluids and lubricants to use are listed in Part D. Make sure whoever services your vehicle uses these. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. These schedules are for vehicles that: (cid:127) carry passengers and cargo within
recommended limits. You will find these on the Tire and Loading Information label. See Loading Your Vehicle on page 226.
(cid:127) are driven on reasonable road surfaces within
legal driving limits.
(cid:127) use the recommended fuel. See Gasoline
Octane on page 237.
336
Scheduled Maintenance The services shown in this schedule up to 100,000 miles (160 000 km) should be repeated after 100,000 miles (160 000 km) at the same intervals for the life of this vehicle. The services shown at 150,000 miles (240 000 km) should be repeated at the same interval after 150,000 miles (240 000 km) for the life of this vehicle. See Part B: Owner Checks and Services on page 346 and Part C: Periodic Maintenance Inspections on page 351. Footnotes † The U.S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded.
* If your vehicle has a Driver Information Center (DIC), it also has the GM Oil Life System, a computer system that lets you know when to change the oil and filter. This is based on engine revolutions and engine temperature and not on mileage. Based on driving conditions, the mileage at which an oil change will be indicated can vary considerably. For the oil life system to work properly, you must reset the system every time the oil is changed. When the system has calculated that oil life has been diminished, it will indicate that an oil change is necessary. A CHANGE OIL SOON message on the Driver Information Center (DIC) will come on. See DIC Warnings and Messages on page 148. Change your oil as soon as possible within the next two times you stop for fuel. See Engine Oil on page 247. It is possible that, if you are driving under the best conditions, the oil life system may not indicate that an oil change is necessary for over a year. However, your engine oil and filter must be changed at least once a year and at this time the system must be reset. It is also important to check your oil regularly and keep it at the proper level.
337
If the system is ever reset accidentally, you must change your oil at 3,000 miles (5 000 km) since your last oil change. Remember to reset the oil life system whenever the oil is changed. See Engine Oil Life System on page 252 for information on resetting the system. + A good time to check your brakes is during tire rotation. See Brake System Inspection on page 352. 5,000 Miles (8 000 km) ❑ Vehicles with Driver Information Center (DIC): The Engine Oil Life System will tell you when to change the engine oil and filter. See Engine Oil Life System on page 252. An Emission Control Service. (See footnote *) ❑ Vehicles without Driver Information Center:
Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service.
❑ Rotate tires. See Tire Inspection and Rotation
on page 293 for proper rotation pattern and additional information. (See footnote +.)
10,000 Miles (16 000 km) ❑ Vehicles with Driver Information Center (DIC): The Engine Oil Life System will tell you when to change the engine oil and filter. See Engine Oil Life System on page 252. An Emission Control Service. (See footnote *) ❑ Vehicles without Driver Information Center:
Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service.
❑ Rotate tires. See Tire Inspection and Rotation
on page 293 for proper rotation pattern and additional information. (See footnote +.)
15,000 Miles (24 000 km) ❑ Vehicles with Driver Information Center (DIC): The Engine Oil Life System will tell you when to change the engine oil and filter. See Engine Oil Life System on page 252. An Emission Control Service. (See footnote *) ❑ Vehicles without Driver Information Center:
Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service.
338
25,000 Miles (40 000 km) ❑ Vehicles with Driver Information Center (DIC): The Engine Oil Life System will tell you when to change the engine oil and filter. See Engine Oil Life System on page 252. An Emission Control Service. (See footnote *) ❑ Vehicles without Driver Information Center:
Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service.
❑ Rotate tires. See Tire Inspection and Rotation
on page 293 for proper rotation pattern and additional information. (See footnote +.)
Inspect engine air cleaner filter. If necessary, replace the filter. If vehicle is driven in dusty/dirty conditions, inspect filter at every engine oil change. See Engine Air Cleaner/Filter on page 254 for more information.
❑ Rotate tires. See Tire Inspection and Rotation
on page 293 for proper rotation pattern and additional information. (See footnote +.)
20,000 Miles (32 000 km) ❑ Vehicles with Driver Information Center (DIC): The Engine Oil Life System will tell you when to change the engine oil and filter. See Engine Oil Life System on page 252. An Emission Control Service. (See footnote *) ❑ Vehicles without Driver Information Center:
Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service.
❑ Rotate tires. See Tire Inspection and Rotation
on page 293 for proper rotation pattern and additional information. (See footnote +.)
339
❑ 30,000 Miles (48 000 km) ❑ Vehicles with Driver Information Center (DIC): The Engine Oil Life System will tell you when to change the engine oil and filter. See Engine Oil Life System on page 252. An Emission Control Service. (See footnote *) ❑ Vehicles without Driver Information Center:
Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service. Inspect engine air cleaner filter. If necessary, replace the filter. If vehicle is driven in dusty/dirty conditions, inspect filter at every engine oil change. See Engine Air Cleaner/Filter on page 254 for more information.
❑ Rotate tires. See Tire Inspection and Rotation
on page 293 for proper rotation pattern and additional information. (See footnote +.)
35,000 Miles (56 000 km) ❑ Vehicles with Driver Information Center (DIC): The Engine Oil Life System will tell you when to change the engine oil and filter. See Engine Oil Life System on page 252. An Emission Control Service. (See footnote *)
340
❑ Vehicles without Driver Information Center:
Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service.
❑ Rotate tires. See Tire Inspection and Rotation
on page 293 for proper rotation pattern and additional information. (See footnote +.)
40,000 Miles (64 000 km) ❑ Vehicles with Driver Information Center (DIC): The Engine Oil Life System will tell you when to change the engine oil and filter. See Engine Oil Life System on page 252. An Emission Control Service. (See footnote *) ❑ Vehicles without Driver Information Center:
Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service.
❑ Rotate tires. See Tire Inspection and Rotation
on page 293 for proper rotation pattern and additional information. (See footnote +.)
❑ 45,000 Miles (72 000 km) ❑ Vehicles with Driver Information Center (DIC): The Engine Oil Life System will tell you when to change the engine oil and filter. See Engine Oil Life System on page 252. An Emission Control Service. (See footnote *) ❑ Vehicles without Driver Information Center:
Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service. Inspect engine air cleaner filter. If necessary, replace the filter. If vehicle is driven in dusty/dirty conditions, inspect filter at every engine oil change. See Engine Air Cleaner/Filter on page 254 for more information.
50,000 Miles (80 000 km) ❑ Vehicles with Driver Information Center (DIC): The Engine Oil Life System will tell you when to change the engine oil and filter. See Engine Oil Life System on page 252. An Emission Control Service. (See footnote *) ❑ Vehicles without Driver Information Center:
Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service.
❑ Replace engine air cleaner filter. See Engine
Air Cleaner/Filter on page 254 for more information.
❑ Rotate tires. See Tire Inspection and Rotation
on page 293 for proper rotation pattern and additional information. (See footnote +.)
❑ Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions:
− In heavy city traffic where the outside
temperature regularly reaches 90°F (32°C) or higher.
− In hilly or mountainous terrain. − Uses such as found in taxi, police,
or delivery service.
If you do not use your vehicle under any of these conditions, change the fluid and filter at 100,000 miles (160 000 km).
341
❑ 55,000 Miles (88 000 km) ❑ Vehicles with Driver Information Center (DIC): The Engine Oil Life System will tell you when to change the engine oil and filter. See Engine Oil Life System on page 252. An Emission Control Service. (See footnote *) ❑ Vehicles without Driver Information Center:
Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service.
❑ Rotate tires. See Tire Inspection and Rotation
on page 293 for proper rotation pattern and additional information. (See footnote +.)
60,000 Miles (96 000 km) ❑ Vehicles with Driver Information Center (DIC): The Engine Oil Life System will tell you when to change the engine oil and filter. See Engine Oil Life System on page 252. An Emission Control Service. (See footnote *) ❑ Vehicles without Driver Information Center:
Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service.
342
Inspect engine air cleaner filter. If necessary, replace the filter. If vehicle is driven in dusty/dirty conditions, inspect filter at every engine oil change. See Engine Air Cleaner/Filter on page 254 for more information.
❑ Rotate tires. See Tire Inspection and Rotation
on page 293 for proper rotation pattern and additional information. (See footnote +.)
65,000 Miles (104 000 km) ❑ Vehicles with Driver Information Center (DIC): The Engine Oil Life System will tell you when to change the engine oil and filter. See Engine Oil Life System on page 252. An Emission Control Service. (See footnote *) ❑ Vehicles without Driver Information Center:
Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service.
❑ Rotate tires. See Tire Inspection and Rotation
on page 293 for proper rotation pattern and additional information. (See footnote +.)
❑ 70,000 Miles (112 000 km) ❑ Vehicles with Driver Information Center (DIC): The Engine Oil Life System will tell you when to change the engine oil and filter. See Engine Oil Life System on page 252. An Emission Control Service. (See footnote *) ❑ Vehicles without Driver Information Center:
Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service.
❑ Rotate tires. See Tire Inspection and Rotation
on page 293 for proper rotation pattern and additional information. (See footnote +.)
75,000 Miles (120 000 km) ❑ Vehicles with Driver Information Center (DIC): The Engine Oil Life System will tell you when to change the engine oil and filter. See Engine Oil Life System on page 252. An Emission Control Service. (See footnote *) ❑ Vehicles without Driver Information Center:
Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service.
Inspect engine air cleaner filter. If necessary, replace the filter. If vehicle is driven in dusty/dirty conditions, inspect filter at every engine oil change. See Engine Air Cleaner/Filter on page 254 for more information.
80,000 Miles (128 000 km) ❑ Vehicles with Driver Information Center (DIC): The Engine Oil Life System will tell you when to change the engine oil and filter. See Engine Oil Life System on page 252. An Emission Control Service. (See footnote *) ❑ Vehicles without Driver Information Center:
Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service.
❑ Rotate tires. See Tire Inspection and Rotation
on page 293 for proper rotation pattern and additional information. (See footnote +.)
343
❑ 85,000 Miles (136 000 km) ❑ Vehicles with Driver Information Center (DIC): The Engine Oil Life System will tell you when to change the engine oil and filter. See Engine Oil Life System on page 252. An Emission Control Service. (See footnote *) ❑ Vehicles without Driver Information Center:
Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service.
❑ Rotate tires. See Tire Inspection and Rotation
on page 293 for proper rotation pattern and additional information. (See footnote +.)
90,000 Miles (144 000 km) ❑ Vehicles with Driver Information Center (DIC): The Engine Oil Life System will tell you when to change the engine oil and filter. See Engine Oil Life System on page 252. An Emission Control Service. (See footnote *) ❑ Vehicles without Driver Information Center:
Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service.
344
Inspect engine air cleaner filter. If necessary, replace the filter. If vehicle is driven in dusty/dirty conditions, inspect filter at every engine oil change. See Engine Air Cleaner/Filter on page 254 for more information.
❑ Rotate tires. See Tire Inspection and Rotation
on page 293 for proper rotation pattern and additional information. (See footnote +.)
95,000 Miles (152 000 km) ❑ Vehicles with Driver Information Center (DIC): The Engine Oil Life System will tell you when to change the engine oil and filter. See Engine Oil Life System on page 252. An Emission Control Service. (See footnote *) ❑ Vehicles without Driver Information Center:
Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service.
❑ Rotate tires. See Tire Inspection and Rotation
on page 293 for proper rotation pattern and additional information. (See footnote +.)
❑ 100,000 Miles (160 000 km) ❑ Vehicles with Driver Information Center (DIC): The Engine Oil Life System will tell you when to change the engine oil and filter. See Engine Oil Life System on page 252. An Emission Control Service. (See footnote *) ❑ Vehicles without Driver Information Center:
Change engine oil and filter (or every 3 months, whichever occurs first). An Emission Control Service.
❑ Replace engine air cleaner filter. See Engine
Air Cleaner/Filter on page 254 for more information.
❑ Rotate tires. See Tire Inspection and Rotation
on page 293 for proper rotation pattern and additional information. (See footnote +.)
❑ Replace spark plugs. An Emission Control
Service.
❑ Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions:
− In heavy city traffic where the outside
temperature regularly reaches 90°F (32°C) or higher.
− In hilly or mountainous terrain. − Uses such as found in taxi, police,
or delivery service.
If you have not used your vehicle under severe service conditions listed previously and, therefore, have not changed your automatic transmission fluid, change both the fluid and filter. 150,000 Miles (240 000 km) ❑ Drain, flush, and refill cooling system (or every 60 months since last service, whichever occurs first). This service can be complex; you should have your dealer perform this service. See Engine Coolant on page 257 for what to use. Inspect hoses. Clean radiator, condenser, pressure cap, and neck. Pressure test the cooling system and pressure cap. An Emission Control Service. Inspect engine accessory drive belt. Visually inspect belt for fraying, excessive cracks, or obvious damage. Replace belt if necessary. An Emission Control Service.
345
❑ Part B: Owner Checks and Services Listed in this part are owner checks and services which should be performed at the intervals specified to help ensure the safety, dependability and emission control performance of your vehicle. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Part D.
At Each Fuel Fill It is important for you or a service station attendant to perform these underhood checks at each fuel fill. Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See Engine Oil on page 247 for further details.
Engine Coolant Level Check Check the engine coolant level and add DEX-COOL® coolant mixture if necessary. See Engine Coolant on page 257 for further details. Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer fluid reservoir and add the proper fluid if necessary. See Windshield Washer Fluid on page 269 for further details.
At Least Once a Month Tire Inspection and Inflation Check Visually inspect your vehicle’s tires for wear and make sure they are inflated to the correct pressures. See Inflation - Tire Pressure on page 292.
346
At Least Twice a Year Restraint System Check Make sure the safety belt reminder light and all your belts, buckles, latch plates, retractors and anchorages are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also look for any opened or broken airbag coverings, and have them repaired or replaced. The airbag system does not need regular maintenance. Wiper Blade Check Inspect wiper blades for wear or cracking. Replace blade inserts that appear worn or damaged or that streak or miss areas of the windshield. Also see Windshield and Wiper Blades on page 320. Weatherstrip Lubrication Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth.
During very cold, damp weather more frequent application may be required. See Part D: Recommended Fluids and Lubricants on page 353. Manual Transmission Check It is not necessary to check the transmission fluid level. Check for leaks. A fluid leak is the only reason for fluid loss. Have the system inspected and repaired if needed. Automatic Transmission Inspection It is not necessary to check the transmission fluid level. A transmission fluid leak is the only reason for fluid loss. Check for leaks. If a leak occurs, take the vehicle to your dealer and have it repaired as soon as possible. Hydraulic Clutch System Check Check the fluid level in the brake system and clutch system reservoir. See Hydraulic Clutch on page 256. A fluid loss in the brake or clutch hydraulic system could indicate a problem. Have the system inspected and repaired at once.
347
At Least Once a Year Key Lock Cylinders Service Lubricate the key lock cylinders with the lubricant specified in Part D. Body Lubrication Service Lubricate all hood latch assemblies, secondary latch, pivots, spring anchor, release pawl, hood and body door hinges, rear compartment, and any folding seat hardware. Part D tells you what to use. More frequent lubrication may be required when exposed to a corrosive environment.
348
Starter Switch Check
{CAUTION:
When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.
1. Before you start, be sure you have enough
room around the vehicle.
2. Firmly apply both the parking brake and the
regular brake. See Parking Brake on page 86. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts. 3. On automatic transmission vehicles, try to start the engine in each gear. The vehicle should start only in PARK (P) or NEUTRAL (N). If the vehicle starts in any other position, contact your GM Goodwrench® dealer for service. On manual transmission vehicles, put the shift lever in NEUTRAL, push the clutch pedal down halfway, and try to start the engine.
The vehicle should start only when the clutch pedal is pushed down all the way to the floor. If the vehicle starts when the clutch pedal is not pushed all the way down, contact your GM Goodwrench® dealer for service.
Automatic Transmission Shift Lock Control System Check
{CAUTION:
When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.
1. Before you start, be sure you have enough
room around the vehicle. It should be parked on a level surface.
2. Firmly apply the parking brake. See Parking
Brake on page 86. Be ready to apply the regular brake immediately if the vehicle begins to move.
3. With the engine off, turn the ignition to RUN, but do not start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), contact your GM Goodwrench® dealer for service.
Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition to LOCK in each shift lever position. (cid:127) With an automatic transmission, the ignition
should turn to LOCK only when the shift lever is in PARK (P). The ignition key should come out only in LOCK.
(cid:127) With a manual transmission, the ignition key
should come out only in LOCK.
Turn the steering wheel to the left and to the right. It should only lock when turned to the right. Contact your GM Goodwrench® dealer if service is required.
349
Parking Brake and Automatic Transmission Park (P) Mechanism Check
{CAUTION:
When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.
Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. (cid:127) To check the parking brake’s holding ability: With the engine running and transmission in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only.
(cid:127) To check the PARK (P) mechanism’s holding
ability: With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake.
Contact your GM Goodwrench® dealer if service is required. Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect.
350
Part C: Periodic Maintenance Inspections Listed in this part are inspections and services which should be performed at least twice a year (for instance, each spring and fall). You should let your dealer’s service department do these jobs. Make sure any necessary repairs are completed at once. Proper procedures to perform these services may be found in a service manual. See Service Publications Ordering Information on page 380.
Steering and Suspension Inspection Inspect the front and rear suspension and steering system for damaged, loose or missing parts, signs of wear or lack of lubrication. Inspect the power steering lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc.
Exhaust System Inspection Inspect the complete exhaust system. Inspect the body near the exhaust system. Look for broken, damaged, missing or out-of-position parts as well as open seams, holes, loose connections or other conditions which could cause a heat build-up in the floor pan or could let exhaust fumes into the vehicle. See Engine Exhaust on page 91.
Fuel System Inspection Inspect the complete fuel system for damage or leaks.
351
Engine Cooling System Inspection Inspect the hoses and have them replaced if they are cracked, swollen or deteriorated. Inspect all pipes, fittings and clamps; replace as needed. Clean the outside of the radiator and air conditioning condenser. To help ensure proper operation, a pressure test of the cooling system and pressure cap is recommended at least once a year.
Brake System Inspection Inspect the complete system. Inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect other brake parts, including calipers, parking brake, etc. You may need to have your brakes inspected more often if your driving habits or conditions result in frequent braking.
Throttle System Inspection Inspect the throttle system for interference or binding, and for damaged or missing parts. Replace parts as needed. Replace any components that have high effort or excessive wear. Do not lubricate accelerator and cruise control cables.
352
Part D: Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number, or specification may be obtained from your dealer.
Usage
Fluid/Lubricant
Engine Oil
(2.4L L4
engine)
Engine oil which meets GM Standard GM6094M and displays the American Petroleum Institute Certified for Gasoline Engines starburst symbol. GM Goodwrench® oil meets all the requirements for your vehicle. To determine the proper viscosity for your vehicle’s engine, see Engine Oil on page 247.
Usage
Fluid/Lubricant
Engine Oil
(2.0L L4
engine)
The engine requires a special engine oil meeting GM Standard GM4718M. Oils meeting this standard may be identified with the American Petroleum Institute (API) Certified for Gasoline Engines starburst symbol. However, not all synthetic API oils with the starburst symbol will meet this GM standard. You should look for and use only an oil that meets GM Standard GM4718M. GM Goodwrench® oil meets all the requirements for your vehicle. For the proper viscosity, see Engine Oil on page 247.
Engine Coolant
Hydraulic Brake
System
Hydraulic Clutch
System
Power Steering
System
50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 257. Delco® Supreme 11 Brake Fluid or equivalent DOT-3 brake fluid. Delco® Supreme 11 Brake Fluid or equivalent DOT-3 brake fluid.
GM Power Steering Fluid (GM Part No. U.S. 89021184, in Canada 89021186).
353
Fluid/Lubricant
Usage
Fluid/Lubricant
Chassis
Lubrication
Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Hood Latch Assembly, Secondary
Latch,
Pivots, Spring Anchor, and Release Pawl
Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Hood and Door
Hinges
Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474).
Weatherstrip Conditioning
Weatherstrip Lubricant (GM Part No. U.S. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887).
Optikleen® Washer Solvent.
Manual Transmission Fluid (GM Part No. U.S. 89021806, in Canada 89021807). DEXRON®-VI Automatic Transmission Fluid.
Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474).
SAE 75W-90 Synthetic Axle Lubricant (GM Part No. U.S. 12378261, in Canada 10953455) meeting GM Specification 9986115.
SAE 75W-90 Synthetic Axle Lubricant (GM Part No. U.S. 12378261, in Canada 10953455) meeting GM Specification 9986115. With a complete drain and refill add 4 ounces (118 ml) of Limited-Slip Axle Lubricant Additive (GM Part No. U.S. 1052358, in Canada 992694) where required. See Rear Axle on page 279.
Usage
Windshield
Washer
Manual
Transmission
Automatic
Transmission
Key Lock Cylinders
Rear Axle
Rear Axle (Limited-Slip Differential)
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Normal Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your GM dealer.
Normal Maintenance Replacement Parts
Part
GM Part Number
Engine Air Cleaner/Filter Engine Oil Filter Spark Plugs
2.4L Engine 2.0L Engine
Windshield Wiper Blade (Hook Type) Driver’s Side —16 inches (40 cm) Passenger’s Side — 22 inches (55 cm)
15287103
12605566
12598004
12590701
10344209
10344210
ACDelco® Part
Number A3076C PF457G
41-103
41-102
— —
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Engine Drive Belt Routing
2.0L and 2.4L L4 Engines
Belt routing for A/C option shown. Dotted line represents routing for non A/C option.
356
Part E: Maintenance Record After the scheduled services are performed, record the date, odometer reading, and who performed the service and any additional information from “Owner Checks and Services” or “Periodic Maintenance” on the following record pages. Also, you should retain all maintenance receipts.
Date
Odometer Reading
Serviced By
Maintenance Record
Maintenance Record
357
Date
Odometer Reading
Serviced By
Maintenance Record
Maintenance Record (cont’d)
358
Date
Odometer Reading
Serviced By
Maintenance Record
Maintenance Record (cont’d)
359
Date
Odometer Reading
Serviced By
Maintenance Record
Maintenance Record (cont’d)
360
Section 7
Customer Assistance Information
Customer Assistance and Information ....... 362
Customer Satisfaction Procedure ............... 362
Online Owner Center ................................. 365
Customer Assistance for Text
Telephone (TTY) Users .......................... 366
Customer Assistance Offices ..................... 366
GM Mobility Reimbursement Program ........ 367
Roadside Assistance Program ................... 368
Courtesy Transportation ............................. 371
Vehicle Data Collection and Event
Data Recorders ...................................... 373
Collision Damage Repair ........................... 375
Reporting Safety Defects ............................ 379
Reporting Safety Defects to the
United States Government ..................... 379
Reporting Safety Defects to the
Canadian Government ............................ 379
Reporting Safety Defects to
General Motors ...................................... 379
Service Publications Ordering
Information ............................................. 380
361
Customer Assistance and Information
Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Pontiac. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken:
STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service, or parts manager, contact the owner of the dealership or the general manager.
STEP TWO: If after contacting a member of
dealership management, it appears your concern
cannot be resolved by the dealership without
further help, in the U.S., contact the Pontiac
Customer Assistance Center by calling
1-800-762-2737. In Canada, contact General
Motors of Canada Customer Communication
Centre in Oshawa by calling 1-800-263-3777
(English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in
order to give your inquiry prompt attention. Please
have the following information available to give
the Customer Assistance Representative:
(cid:127) Vehicle Identification Number (VIN). This is
available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.
(cid:127) Dealership name and location. (cid:127) Vehicle delivery date and present mileage.
362
You can contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.
When contacting Pontiac, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One first if you have a concern.
STEP THREE — U.S. Owners: Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you should file with the BBB Auto Line Program to enforce your rights. The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.
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STEP THREE — Canadian Owners: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps One and Two, General Motors of Canada Limited wants you to be aware of its participation in a no-charge Mediation/Arbitration Program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you file your complaint to the final decision, should be completed in approximately 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge.
For further information concerning eligibility in
the Canadian Motor Vehicle Arbitration Plan
(CAMVAP), call toll-free 1-800-207-0685.
Alternatively, you can call the General Motors
Customer Communication Centre, 1-800-263-3777
(English), 1-800-263-7854 (French), or write to:
Mediation/Arbitration Program
c/o Customer Communication Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied by your Vehicle Identification Number (VIN).
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Online Owner Center Online Owner Center (United States only) The Owner Center is a resource for your GM ownership needs. Specific vehicle information can be found in one place. The Online Owner Center allows you to: (cid:127) Get e-mail service reminders. (cid:127) Access information about your specific vehicle, including tips and videos and an electronic version of this owner manual. (cid:127) Keep track of your vehicle’s service history
and maintenance schedule.
(cid:127) Find GM dealers for service nationwide. (cid:127) Receive special promotions and privileges
only available to members.
My GM Canada (Canada only) My GM Canada is a password-protected section of gmcanada.com where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease. Here are a few of the valuable tools and services you will have access to:
− My Showroom: Find and save information on
vehicles and current offers in your area.
− My Dealers/Retailers: Save details such as
address and phone number for each of your preferred GM Dealers or Retailers.
− My Driveway: Receive service reminders and
helpful advice on owning and maintaining your vehicle.
− My Preferences: Manage your profile,
subscribe to E-News and use tools and forms with greater ease.
Refer to www.MyGMLink.com on the web for updated information and to register your vehicle.
To sign up to My GM Canada, visit the My GM Canada section within www.gmcanada.com.
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Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Pontiac has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Pontiac by dialing: 1-800-833-PONT (7668). (TTY users in Canada can dial 1-800-263-3830.)
Customer Assistance Offices Pontiac encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Pontiac, the letter should be addressed to: United States — Customer Assistance
Pontiac Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
www.Pontiac.com
1-800-762-2737 or
1-800-833-7668
(For Text Telephone devices (TTYs))
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Roadside Assistance: 1-800-ROADSIDE
(762-3743)
Fax Number: 313-381-0022
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
Canada — Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gmcanada.com
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone
devices (TTYs))
Roadside Assistance: 1-800-268-6800
Overseas — Customer Assistance
Please contact the local General Motors
Business Unit.
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S.
Virgin Islands) — Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma #2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Reimbursement Program
This program, available to qualified applicants, can reimburse you up to $1,000 of the cost of eligible aftermarket adaptive equipment required for your vehicle, such as hand controls or a wheelchair/scooter lift. The offer is available for a very limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. General Motors of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830.
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Roadside Assistance Program
In the U.S., call 1-800-ROADSIDE (762-3743)
In Canada, call 1-800-268-6800
Service available 24 hours a day, 365 days a year.
As the owner of a new Pontiac vehicle, you are
automatically enrolled in the Pontiac Roadside
Assistance program. This value-added service is
intended to provide you with peace of mind as you
drive in the city or travel the open road.
Who is Covered?
Roadside Assistance coverage is for the vehicle
operator, regardless of ownership. A person driving
this vehicle without the consent of the owner is
not eligible for coverage.
The following services are provided in the U.S. during the Bumper-to-Bumper warranty period and, in Canada, during the Base Warranty coverage period of the New Vehicle Limited Warranty, up to a maximum coverage of $100. (cid:127) Fuel Delivery: Delivery of enough fuel for the customer to get to the nearest service station (approximately $5 in the U.S. and 10 litres in Canada). Service to provide diesel may be restricted. For safety reasons, propane and other alternative fuels will not be provided through this service.
(cid:127) Lock-out Service: To ensure security, the
driver must present the vehicle registration and personal ID before lock-out service is provided. Lock-out service is covered at no charge if you are unable to gain entry into your vehicle. If your vehicle does not start, Roadside Assistance will arrange to have your vehicle towed to the nearest authorized dealership. In the U.S., replacement keys made at the customer’s expense will be covered within 10 miles (16 km).
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(cid:127) Emergency Tow From a Public Roadway or
Highway: Tow to the nearest dealership for warranty service or in the event of a vehicle-disabling accident. Winch-out assistance when the vehicle is mired in sand, mud, or snow.
(cid:127) Flat Tire Change: Installation of your spare tire in good condition is covered at no charge. The customer is responsible for the repair or replacement of the tire if not covered by a warrantable failure.
(cid:127) Jump Start: No-start occurrences which
require a battery jump start is covered at no charge.
Additional Services for Canadian Customers (cid:127) Trip Routing Service: Upon Request,
Roadside Assistance can send you detailed, computer-personalized maps, highlighting your choice of either the most direct route or the most scenic route to your destination, anywhere in North America, along with any helpful travel information we may have pertaining to your trip. To request this service, please call us toll-free at 1-800-268-6800.
We will make every attempt to send your personalized trip routing as quickly as possible, but it’s best to allow three weeks before your planned departure date. Trip routing requests will be limited to six per calendar year.
(cid:127) Trip Interruption Benefits and Assistance:
In the event of a warranty related vehicle
disablement, while en route and over
250 kilometres from original point of departure,
you may qualify for trip interruption expense
assistance. This assistance covers reasonable
reimbursement of up to a maximum of $500
(Canadian) for (A) meals (maximum of
$50/day), (B) lodging (maximum of $100/night)
and (C) alternate ground transportation
(maximum of $40/day). This benefit is to assist
you with some of the unplanned expense
you may incur while waiting for your vehicle to
be repaired.
Pre-authorization, original detailed receipts
and a copy of the repair order are required.
Once authorization has been given, your
advisor will help you make any necessary
arrangements and explain how to claim for trip
interruption expense assistance.
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(cid:127) Alternative Service: There may be times,
when Roadside Assistance cannot provide
timely assistance, your advisor may authorize
you to secure local emergency road service,
and you will be reimbursed up to $100
upon submission of the original receipt to
Roadside Assistance.
In many instances, mechanical failures are covered under Pontiac’s Bumper-to-Bumper warranty, and the duration of the Base Warranty Coverage for Canadian customers of the new Vehicle Limited Warranty. However, any cost for parts and labor for non-warranty repairs are the responsibility of the driver. For prompt and efficient assistance when calling, please provide the following to the Roadside Assistance Representative: (cid:127) Your name, home address, and home
telephone number.
(cid:127) Telephone number of your location. (cid:127) Location of the vehicle.
(cid:127) Model, year, color, and license plate number
of the vehicle.
(cid:127) Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the vehicle.
(cid:127) Description of the problem. While we hope you never have the occasion to use our service, it is added security while traveling for you and your family. Remember, we are only a phone call away. Pontiac Roadside Assistance: 1-800-ROADSIDE (762-3743), text telephone (TTY) users, call 1-888-889-2438, Canadian customers call 1-800-268-6800. Pontiac and General Motors of Canada Limited reserve the right to limit services or reimbursement to an owner or driver when, in their sole discretion, the claims become excessive in frequency or type of occurrence. Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. Pontiac and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification.
370
Towing and Road Service Exclusions Specifically excluded from Roadside Assistance coverage are towing or services for vehicles operated on a non-public roadway or highway, fines, impound towing caused by a violation of local, Municipal, State, Provincial, or Federal law, and mounting, dismounting or changing of snow tires, chains, or other traction devices.
Courtesy Transportation To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for new vehicles. For warranty repairs during the Bumper-to-Bumper (U.S.) or Base Warranty Coverage period (Canada), provided by the New Vehicle Limited Warranty, interim transportation may be available under the Courtesy Transportation program. Several courtesy transportation options are available to assist in reducing your inconvenience when warranty repairs are required.
Courtesy Transportation is not a part of the New Vehicle Limited Warranty and is available only at participating dealers. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information. Scheduling Service Appointments When your vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership, let them know this, and ask for instructions. If the dealer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for the same day repair.
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Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following: Shuttle Service Shuttle service is the preferred means of offering Courtesy Transportation and participating dealers can provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes one-way or round trip shuttle service within reasonable time and distance parameters for the dealer’s area. Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, and public transportation is used as ‘shuttle service,’ the reimbursement is limited to the associated shuttle allowance and must be supported by original receipts.
In addition, for U.S. customers, should you arrange transportation through a friend or relative, limited reimbursement for reasonable fuel expenses may be available. Claim amounts should reflect actual costs and be supported by original receipts. Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if your vehicle is kept for an overnight warranty repair. Rental reimbursement will be limited and must be supported by original receipts. This requires that you sign and complete a rental agreement and meet state/provincial, local, and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage, or rental usage beyond the completion of the repair. Generally it is not possible to provide a like-vehicle as a courtesy rental.
372
Additional Program Information All program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion.
Vehicle Data Collection and Event Data Recorders Your vehicle, like other modern motor vehicles, has a number of sophisticated computer systems that monitor and control several aspects of the vehicle’s performance. Your vehicle uses on-board vehicle computers to monitor emission control components to optimize fuel economy, to monitor conditions for airbag deployment and, if the vehicle has the Anti-lock Brake System (ABS), to provide anti-lock braking and to help the driver control the vehicle in difficult driving situations. Some information may be stored during regular operations to facilitate repair of detected malfunctions; other information is stored only in a crash event by computer systems, such as those commonly called Event Data Recorders (EDR).
373
In addition, once GM collects or receives data, GM may: (cid:127) use the data for GM research needs, (cid:127) make it available for research where
appropriate confidentiality is to be maintained and need is shown, or
(cid:127) share summary data which is not tied to a specific vehicle with non-GM organizations for research purposes.
Others, such as law enforcement, may have access to the special equipment that can read the information if they have access to the vehicle or the device that stores the data. If your vehicle has OnStar®, please check the OnStar® subscription service agreement or manual for information on its operations and data collection.
In a crash event, computer systems, such as the airbag Sensing and Diagnostic Module (SDM) in your vehicle may record information about the condition of the vehicle and how it was operated, such as data related to engine speed, brake application, throttle position, vehicle speed, safety belt usage, airbag readiness, airbag performance, and the severity of a collision. This information has been used to improve vehicle crash performance and may be used to improve crash performance of future vehicles and driving safety. Unlike the data recorders on many airplanes, these on-board systems do not record sounds, such as conversation of vehicle occupants. To read this information, special equipment is needed and access to the vehicle or the device that stores the data is required. GM will not access information about a crash event or share it with others other than: (cid:127) with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee, in response to an official request of police or similar government office,
(cid:127)
(cid:127) as part of GM’s defense of litigation through the
discovery process, or
(cid:127) as required by law.
374
Collision Damage Repair If your vehicle is involved in a collision and it is damaged, have the damage repaired by a qualified technician using the proper equipment and quality replacement parts. Poorly performed collision repairs will diminish your vehicle’s resale value, and safety performance can be compromised in subsequent collisions. Collision Parts Genuine GM Collision parts are new parts made with the same materials and construction methods as the parts with which your vehicle was originally built. Genuine GM Collision parts are your best choice to assure that your vehicle’s designed appearance, durability, and safety are preserved. The use of Genuine GM parts can help maintain your GM New Vehicle Warranty.
Recycled original equipment parts may also be used for repair. These parts are typically removed from vehicles that were total losses in prior accidents. In most cases, the parts being recycled are from undamaged sections of the vehicle. A recycled original equipment GM part, may be an acceptable choice to maintain your vehicle’s originally designed appearance and safety performance, however, the history of these parts is not known. Such parts are not covered by your GM New Vehicle Limited Warranty, and any related failures are not covered by that warranty. Aftermarket collision parts are also available. These are made by companies other than GM and may not have been tested for your vehicle. As a result, these parts may fit poorly, exhibit premature durability/corrosion problems, and may not perform properly in subsequent collisions. Aftermarket parts are not covered by your GM New Vehicle Limited Warranty, and any vehicle failure related to such parts are not covered by that warranty.
375
Repair Facility GM also recommends that you choose a collision repair facility that meets your needs before you ever need collision repairs. Your GM dealer may have a collision repair center with GM-trained technicians and state of the art equipment, or be able to recommend a collision repair center that has GM-trained technicians and comparable equipment. Insuring Your Vehicle Protect your investment in your GM vehicle with comprehensive and collision insurance coverage. There are significant differences in the quality of coverage afforded by various insurance policy terms. Many insurance policies provide reduced protection to your GM vehicle by limiting compensation for damage repairs by using aftermarket collision parts. Some insurance companies will not specify aftermarket collision parts. When purchasing insurance, we recommend that you assure your vehicle will be repaired with GM original equipment collision parts. If such insurance coverage is not available from your current insurance carrier, consider switching to another insurance carrier.
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If your vehicle is leased, the leasing company may require you to have insurance that assures repairs with Genuine GM Original Equipment Manufacturer (OEM) parts or Genuine Manufacturer replacement parts. Read your lease carefully, as you may be charged at the end of your lease for poor quality repairs. If an Accident Occurs Here is what to do if you are involved in an accident. (cid:127) Try to relax and then check to make sure you
(cid:127)
are all right. If you are uninjured, make sure that no one else in your vehicle, or the other vehicle, is injured. If there has been an injury, call 911 for help. Do not leave the scene of an accident until all matters have been taken care of. Move your vehicle only if its position puts you in danger or you are instructed to move it by a police officer.
(cid:127) Give only the necessary and requested
information to police and other parties involved in the accident. Do not discuss your personal condition, mental frame of mind, or anything unrelated to the accident. This will help guard against post-accident legal action.
(cid:127)
(cid:127)
If you need roadside assistance, call GM Roadside Assistance. See Roadside Assistance Program on page 368 for more information. If your vehicle cannot be driven, know where the towing service will be taking it. Get a card from the tow truck operator or write down the driver’s name, the service’s name, and the phone number.
(cid:127) Remove any valuables from your vehicle before
it is towed away. Make sure this includes your insurance information and registration if you keep these items in your vehicle.
(cid:127) Gather the important information you will need
from the other driver. Things like name, address, phone number, driver’s license number, vehicle license plate, vehicle make, model and model year, Vehicle Identification Number (VIN), insurance company and policy number, and a general description of the damage to the other vehicle.
(cid:127)
If possible, call your insurance company from the scene of the accident. They will walk you through the information they will need. If they ask for a police report, phone or go to the police department headquarters the next day and you can get a copy of the report for a nominal fee. In some states/provinces with “no fault” insurance laws, a report may not be necessary. This is especially true if there are no injuries and both vehicles are driveable.
(cid:127) Choose a reputable collision repair facility for your vehicle. Whether you select a GM dealer or a private collision repair facility to fix the damage, make sure you are comfortable with them. Remember, you will have to feel comfortable with their work for a long time.
(cid:127) Once you have an estimate, read it carefully
and make sure you understand what work will be performed on your vehicle. If you have a question, ask for an explanation. Reputable shops welcome this opportunity.
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Managing the Vehicle Damage Repair Process In the event that your vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take your vehicle there, or have it towed there. Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled original GM parts. Remember, recycled parts will not be covered by your GM vehicle warranty.
Insurance pays the bill for the repair, but you must live with the repair. Depending on your policy limits, your insurance company may initially value the repair using aftermarket parts. Discuss this with your repair professional, and insist on Genuine GM parts. Remember if your vehicle is leased you may be obligated to have the vehicle repaired with Genuine GM parts, even if your insurance coverage does not pay the full cost. If another party’s insurance company is paying for the repairs, you are not obligated to accept a repair valuation based on that insurance company’s collision policy repair limits, as you have no contractual limits with that company. In such cases, you can have control of the repair and parts choices as long as cost stays within reasonable limits.
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Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA),
in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open
an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or General Motors.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov; or write to:
Administrator, NHTSA
400 Seventh Street, SW.
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may call them at 1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects to General Motors In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you’ll notify us. Please call us at 1-800-762-2737, or write:
Pontiac Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
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Service Bulletins Service Bulletins give technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of your vehicle. In Canada, the service bulletin reference number can be obtained by contacting your General Motors dealer or by calling 1-800-GM-DRIVE (1-800-463-7483). This reference number is needed to order the service bulletin from Helm, Inc. RETAIL SELL PRICE: $6.00 US + Processing Fee
In Canada, please call us at 1-800-263-3777
(English) or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering Information Service Manuals Service Manuals have the diagnosis and repair information on engines, transmission, axle suspension, brakes, electrical, steering, body, etc. Transmission, Transaxle, Transfer Case Unit Repair Manual This manual provides information on unit repair service procedures, adjustments, and specifications for GM transmissions, transaxles, and transfer cases.
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Owner Information Owner publications are written specifically for owners and intended to provide basic operational information about the vehicle. The owner manual will include the Maintenance Schedule for all models. In-Portfolio: Includes a Portfolio, Owner Manual, and Warranty Booklet. RETAIL SELL PRICE: $35.00 US + Processing Fee Without Portfolio: Owner’s Manual only. RETAIL SELL PRICE: $25.00 US + Processing Fee Current and Past Model Order Forms Technical Service Bulletins and Manuals are available for current and past model GM vehicles. To request an order form, please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on
the World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without incurring obligation. Allow ample time for delivery. Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents are to make checks payable in U.S. funds.
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✍ NOTES
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A
Accessories and Modifications ..................... 235
Accessory Power Outlet(s) .......................... 121
Adding Equipment to Your Airbag-Equipped
Vehicle ....................................................... 55
............................................ 238
Additives, Fuel
Add-On Electrical Equipment ....................... 326
Air Cleaner/Filter, Engine ............................. 254
Air Conditioning ........................................... 122
Airbag
Passenger Status Indicator ....................... 132
Readiness Light ....................................... 131
Airbag Sensing and Diagnostic
Module (SDM) .......................................... 373
Airbag System ............................................... 42
Adding Equipment to Your
Airbag-Equipped Vehicle ......................... 55
How Does an Airbag Restrain? .................. 48
Passenger Sensing System ....................... 50
Servicing Your Airbag-Equipped Vehicle ..... 54
What Makes an Airbag Inflate? .................. 48
What Will You See After an
Airbag Inflates? ...................................... 48
When Should an Airbag Inflate? ................. 47
Where Are the Airbags? ............................. 45
Antenna, Fixed Mast ................................... 187
Antenna, XM™ Satellite Radio Antenna
System .................................................... 187
Anti-Lock Brake System (ABS) .................... 195
Anti-Lock Brake, System Warning Light ....... 135
Appearance Care
Aluminum or Chrome-Plated Wheels ........ 321
Care of Safety Belts ................................ 317
Chemical Paint Spotting ........................... 323
Cleaning Exterior Lamps/Lenses .............. 318
Cleaning the Inside of Your Vehicle .......... 314
Convertible Top ........................................ 320
Fabric/Carpet ........................................... 315
Finish Care .............................................. 319