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sales transaction or the operation of the vehicle will be resolved by the dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken:
STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service, or parts manager, contact the owner of the dealership or the general manager.
STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, in the U.S., call the Pontiac Customer Assistance Center at 1-800-762-2737. In Canada, call General Motors of Canada Customer Communication Centre at 1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order to give your inquiry prompt attention. Have the following information available to give the Customer Assistance Representative: (cid:129) Vehicle Identiï¬cation Number (VIN). This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.
(cid:129) Dealership name and location. (cid:129) Vehicle delivery date and present mileage. When contacting Pontiac, remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One ï¬rst.
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STEP THREE — U.S. Owners: Both General Motors and your dealer are committed to making sure you are completely satisï¬ed with your new vehicle. However, if you continue to remain unsatisï¬ed after following the procedure outlined in Steps One and Two, you can ï¬le with the BBB Auto Line Program to enforce your rights.
The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to ï¬ling a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.
You can contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address:
BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goautoThis program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.
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STEP THREE — Canadian Owners: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps One and Two, General Motors of Canada Limited wants you to be aware of its participation in a no-charge Mediation/Arbitration Program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you ï¬le your complaint to the ï¬nal decision, should be completed in approximately 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge.
For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan (CAMVAP), call toll-free 1-800-207-0685, or call the General Motors Customer Communication Centre, 1-800-263-3777
(English), 1-800-263-7854 (French), or write to:Mediation/Arbitration Program c/o Customer Communication Centre General Motors of Canada Limited Mail Code: CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7Your inquiry should be accompanied by the Vehicle Identiï¬cation Number (VIN).
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Online Owner Center Online Owner Center (U.S.) — www.gmownercenter.com/pontiac Information and services customized for your speciï¬c vehicle — all in one convenient place. (cid:129) Digital owner manual, warranty information,
and more
(cid:129) Online service and maintenance records
Find Pontiac dealers for service nationwide
(cid:129) Exclusive privileges and offers (cid:129) Recall notices for your speciï¬c vehicle (cid:129) OnStar® and GM Cardmember Services Earnings
summaries
Other Helpful Links: Pontiac — www.pontiac.com Pontiac Merchandise — www.pontiacmall.com Help Center — www.pontiac.com/helpcenter
FAQ
(cid:129) Contact Us
My GM Canada (Canada) — www.gm.ca My GM Canada is a password-protected section of www.gm.ca where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease. Here are a few of the valuable tools and services you will have access to: (cid:129) My Showroom: Find and save information on
vehicles and current offers in your area.
(cid:129) My Dealers/Retailers: Save details such as address
and phone number for each of your preferred GM dealers/retailers.
(cid:129) My Driveway: Access quick links to parts and
service estimates, check trade-in values, or schedule a service appointment by adding the vehicles you own to your driveway proï¬le.
(cid:129) My Preferences: Manage your proï¬le and use tools
and forms with greater ease.
To sign up, visit the My GM Canada section within www.gm.ca.
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(cid:129) (cid:129) Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Pontiac has TTY equipment available at its Customer Assistance Center. Any TTY user in the U.S. can communicate with Pontiac by dialing: 1-800-833-PONT (7668). (TTY users in Canada can dial 1-800-263-3830.)
Customer Assistance Offices Pontiac encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Pontiac, the letter should be addressed to: United States — Customer Assistance
Pontiac Customer Assistance Center P.O. Box 33172
Detroit, MI 48232-5172
www.Pontiac.com 1-800-762-2737 or 1-800-833-7668 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-ROADSIDE (762-3743)From Puerto Rico:
1-800-496-9992 (English) 1-800-496-9993 (Spanish)
From U.S. Virgin Islands:
1-800-496-9994
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Canada — Customer Assistance
General Motors of Canada Limited Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
www.gmcanada.com 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800Overseas — Customer Assistance Please contact the local General Motors Business Unit. Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) — Customer Assistance
General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma #2740
Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000
Long Distance: 011-52-53 29 0 800GM Mobility Reimbursement Program
This program, available to qualiï¬ed applicants, can reimburse you up to $1,000 of the cost of eligible aftermarket adaptive equipment required for your vehicle, such as hand controls or a wheelchair/scooter lift. The offer is available for a very limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. General Motors of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830.
Roadside Assistance Program For U.S. purchased vehicles, call 1-800-ROADSIDE (762-3743); (Text telephone (TTY): 1-888-889-2438). For Canadian purchased vehicles, call 1-800-268-6800. Service is available 24 hours a day, 365 days a year. Calling for Assistance When calling Roadside Assistance, have the following information ready: (cid:129) Your name, home address, and home telephone
number Telephone number of your location Location of the vehicle
(cid:129) Model, year, color, and license plate number of the
vehicle
(cid:129) Odometer reading, Vehicle Identiï¬cation Number
(VIN), and delivery date of the vehicle
(cid:129) Description of the problem
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(cid:129) (cid:129) Coverage Services are provided up to 5 years/100,000 miles (160 000 km), whichever comes ï¬rst. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission from the owner is not covered. Roadside Assistance is not a part of the New Vehicle Limited Warranty. Pontiac and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notiï¬cation. Pontiac and General Motors of Canada Limited reserve the right to limit services or payment to an owner or driver if they decide the claims are made too often, or the same type of claim is made many times. Services Provided (cid:129) Emergency Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station. Lock-Out Service: Service is provided to unlock the vehicle if you are locked out. A remote unlock may be available if you have OnStar®. For security reasons, the driver must present identiï¬cation before this service is given.
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(cid:129) Emergency Tow From a Public Road or Highway:
Tow to the nearest Pontiac dealer for warranty service, or if the vehicle was in a crash and cannot be driven. Assistance is also given when the vehicle is stuck in sand, mud, or snow. Flat Tire Change: Service is provided to change a flat tire with the spare tire. The spare tire, if equipped, must be in good condition and properly inflated. It is the owner’s responsibility for the repair or replacement of the tire if it is not covered by the warranty.
(cid:129) Battery Jump Start: Service is provided to jump
start a dead battery. Trip Interruption Beneï¬ts and Assistance: If your trip is interrupted due to a warranty failure, incidental expenses may be reimbursed during the 5 years/ 100,000 miles (160 000 km) Powertrain warranty period. Items considered are hotel, meals, and rental car.
Services Not Included in Roadside Assistance
Impound towing caused by violation of any laws. Legal ï¬nes.
(cid:129) Mounting, dismounting or changing of snow tires,
chains, or other traction devices. Towing or services for vehicles driven on a non-public road or highway.
(cid:129) (cid:129) (cid:129) (cid:129) (cid:129) (cid:129) Services Speciï¬c to Canadian Purchased Vehicles
Fuel delivery: Reimbursement is approximately $5 Canadian. Diesel fuel delivery may be restricted. Propane and other fuels are not provided through this service. Lock-Out Service: Vehicle registration is required. Trip Routing Service: Detailed maps of North America are provided when requested either with the most direct route or the most scenic route. There is a limit of six requests per year. Additional travel information is also available. Allow three weeks for delivery. Trip Interruption Beneï¬ts and Assistance: Must be over 250 kilometres from where your trip was started to qualify. General Motors of Canada Limited requires pre-authorization, original detailed receipts, and a copy of the repair orders. Once authorization has been received, the Roadside Assistance advisor will help you make arrangements and explain how to receive payment.
(cid:129) Alternative Service: If assistance cannot be provided right away, the Roadside Assistance advisor may give you permission to get local emergency road service. You will receive payment, up to $100, after sending the original receipt to Roadside Assistance. Mechanical failures may be covered, however any cost for parts and labor for repairs not covered by the warranty are the owner responsibility.
Scheduling Service Appointments When your vehicle requires warranty service, contact your dealer/retailer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer/retailer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership/retailer, let them know this, and ask for instructions. If the dealer/retailer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for the same day repair.
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(cid:129) (cid:129) (cid:129) (cid:129) Courtesy Transportation To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper to Bumper (Base Warranty Coverage period in Canada) and extended powertrain, and hybrid speciï¬c warranty in both the U.S. and Canada. Several courtesy transportation options are available to assist in reducing your inconvenience when warranty repairs are required. Courtesy Transportation is not a part of the New Vehicle Limited Warranty. A separate booklet entitled “Warranty and Owner Assistance Information†furnished with each new vehicle provides detailed warranty coverage information.
Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following: Shuttle Service Shuttle service is the preferred means of offering Courtesy Transportation. Dealers may provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes one-way or round trip shuttle service within reasonable time and distance parameters of the dealer’s area. Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, and public transportation is used instead of the dealer’s shuttle service, the expense must be supported by original receipts and can only be up to the maximum amount allowed by GM for shuttle service.
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In addition, for U.S. customers, should you arrange transportation through a friend or relative, limited reimbursement for reasonable fuel expenses may be available. Claim amounts should reflect actual costs and be supported by original receipts. See your dealer for information regarding the allowance amounts for reimbursement of fuel or other transportation costs. Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if your vehicle is kept for an overnight warranty repair. Rental reimbursement will be limited and must be supported by original receipts. This requires that you sign and complete a rental agreement and meet state/ provincial, local, and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage, or rental usage beyond the completion of the repair. It may not be possible to provide a like-vehicle as a courtesy rental.
Additional Program Information All program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for speciï¬c information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion.
Collision Damage Repair If your vehicle is involved in a collision and it is damaged, have the damage repaired by a qualiï¬ed technician using the proper equipment and quality replacement parts. Poorly performed collision repairs diminish your vehicle’s resale value, and safety performance can be compromised in subsequent collisions.
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Collision Parts Genuine GM Collision parts are new parts made with the same materials and construction methods as the parts with which your vehicle was originally built. Genuine GM Collision parts are your best choice to ensure that your vehicle’s designed appearance, durability, and safety are preserved. The use of Genuine GM parts can help maintain your GM New Vehicle Warranty. Recycled original equipment parts may also be used for repair. These parts are typically removed from vehicles that were total losses in prior crashes. In most cases, the parts being recycled are from undamaged sections of the vehicle. A recycled original equipment GM part, may be an acceptable choice to maintain your vehicle’s originally designed appearance and safety performance, however, the history of these parts is not known. Such parts are not covered by your GM New Vehicle Limited Warranty, and any related failures are not covered by that warranty. Aftermarket collision parts are also available. These are made by companies other than GM and may not have been tested for your vehicle. As a result, these parts may ï¬t poorly, exhibit premature durability/corrosion problems, and may not perform properly in subsequent collisions. Aftermarket parts are not covered by your GM New Vehicle Limited Warranty, and any vehicle failure related to such parts are not covered by that warranty.
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Repair Facility We recommend that you choose a collision repair facility that meets your needs before you ever need collision repairs. Your dealer/retailer may have a collision repair center with GM-trained technicians and state of the art equipment, or be able to recommend a collision repair center that has GM-trained technicians and comparable equipment. Insuring Your Vehicle Protect your investment in your GM vehicle with comprehensive and collision insurance coverage. There are signiï¬cant differences in the quality of coverage afforded by various insurance policy terms. Many insurance policies provide reduced protection to your GM vehicle by limiting compensation for damage repairs by using aftermarket collision parts. Some insurance companies will not specify aftermarket collision parts. When purchasing insurance, we recommend that you assure your vehicle will be repaired with GM original equipment collision parts. If such insurance coverage is not available from your current insurance carrier, consider switching to another insurance carrier. If your vehicle is leased, the leasing company may require you to have insurance that assures repairs with Genuine GM Original Equipment Manufacturer (OEM) parts or Genuine Manufacturer replacement parts. Read your lease carefully, as you may be charged at the end of your lease for poor quality repairs.
If a Crash Occurs Here is what to do if you are involved in a crash. (cid:129) Check to make sure that you are all right. If you
are uninjured, make sure that no one else in your vehicle, or the other vehicle, is injured. If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move your vehicle only if its position puts you in danger or you are instructed to move it by a police officer.
(cid:129) Give only the necessary and requested information
to police and other parties involved in the crash. Do not discuss your personal condition, mental frame of mind, or anything unrelated to the crash. This will help guard against post-crash legal action. If you need roadside assistance, call GM Roadside Assistance. See Roadside Assistance Program on page 7-7 for more information. If your vehicle cannot be driven, know where the towing service will be taking it. Get a card from the tow truck operator or write down the driver’s name, the service’s name, and the phone number.
(cid:129) Remove any valuables from your vehicle before it is towed away. Make sure this includes your insurance information and registration if you keep these items in your vehicle.
(cid:129) Gather the important information you will need from the other driver. Things like name, address, phone number, driver’s license number, vehicle license plate, vehicle make, model and model year, Vehicle Identiï¬cation Number (VIN), insurance company and policy number, and a general description of the damage to the other vehicle. If possible, call your insurance company from the scene of the crash. They will walk you through the information they will need. If they ask for a police report, phone or go to the police department headquarters the next day and you can get a copy of the report for a nominal fee. In some states/provinces with “no fault†insurance laws, a report may not be necessary. This is especially true if there are no injuries and both vehicles are driveable.
(cid:129) Choose a reputable collision repair facility for
your vehicle. Whether you select a dealer/retailer or a private collision repair facility to ï¬x the damage, make sure you are comfortable with them. Remember, you will have to feel comfortable with their work for a long time.
(cid:129) Once you have an estimate, read it carefully and
make sure you understand what work will be performed on your vehicle. If you have a question, ask for an explanation. Reputable shops welcome this opportunity.
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(cid:129) (cid:129) (cid:129) (cid:129) Managing the Vehicle Damage Repair Process In the event that your vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take your vehicle there, or have it towed there. Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled original GM parts. Remember, recycled parts will not be covered by your GM vehicle warranty. Insurance pays the bill for the repair, but you must live with the repair. Depending on your policy limits, your insurance company may initially value the repair using aftermarket parts. Discuss this with your repair professional, and insist on Genuine GM parts. Remember if your vehicle is leased you may be obligated to have the vehicle repaired with Genuine GM parts, even if your insurance coverage does not pay the full cost. If another party’s insurance company is paying for the repairs, you are not obligated to accept a repair valuation based on that insurance company’s collision policy repair limits, as you have no contractual limits with that company. In such cases, you can have control of the repair and parts choices as long as cost stays within reasonable limits.
Reporting Safety Defects
Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it ï¬nds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer/retailer, or General Motors. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to safercar.gov; or write to:Administrator, NHTSA 1200 New Jersey Avenue, S.E. Washington D.C., 20590
You can also obtain other information about motor vehicle safety from safercar.gov.
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Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect, notify Transport Canada immediately, in addition to notifying General Motors of Canada Limited. Call them at 1-800-333-0510 or write to:
Transport Canada Road Safety Branch 2780 Sheffield Road Ottawa, Ontario K1B 3V9
Reporting Safety Defects to General Motors In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify General Motors. Call 1-800-762-2737, or write:
Pontiac Customer Assistance Center P.O. Box 33172
Detroit, MI 48232-5172In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:
General Motors of Canada Limited Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7Service Publications Ordering Information Service Manuals Service Manuals have the diagnosis and repair information on engines, transmission, axle suspension, brakes, electrical, steering, body, etc. Service Bulletins Service Bulletins give additional technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of your vehicle. Owner Information Owner publications are written speciï¬cally for owners and intended to provide basic operational information about the vehicle. The owner manual includes the Maintenance Schedule for all models. In-Portfolio: Includes a Portfolio, Owner Manual, and Warranty Booklet. RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee Without Portfolio: Owner Manual only. RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
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Vehicle Data Recording and Privacy Your GM vehicle has a number of sophisticated computers that record information about the vehicle’s performance and how it is driven. For example, your vehicle uses computer modules to monitor and control engine and transmission performance, to monitor the conditions for airbag deployment and deploy airbags in a crash and, if so equipped, to provide antilock braking to help the driver control the vehicle. These modules may store data to help your dealer/retailer technician service your vehicle. Some modules may also store data about how you operate the vehicle, such as rate of fuel consumption or average speed. These modules may also retain the owner’s personal preferences, such as radio pre-sets, seat positions, and temperature settings.
Current and Past Model Order Forms Technical Service Bulletins and Manuals are available for current and past model GM vehicles. To request an order form, specify year and model name of the vehicle. ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM Eastern Time For Credit Card Orders Only (VISA-MasterCard-Discover), visit Helm, Inc. on the World Wide Web at: helminc.com Or you can write to:Helm, Incorporated P.O. Box 07130
Detroit, MI 48207Prices are subject to change without notice and without incurring obligation. Allow ample time for delivery. Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents are to make checks payable in U.S. funds.
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Event Data Recorders This vehicle has an Event Data Recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle’s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as: (cid:129) How various systems in your vehicle were operating (cid:129) Whether or not the driver and passenger safety belts
were buckled/fastened
(cid:129) How far, if at all, the driver was pressing the
accelerator and/or brake pedal
(cid:129) How fast the vehicle was traveling This data can help provide a better understanding of the circumstances in which crashes and injuries occur.
Important: EDR data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the EDR under normal driving conditions and no personal data (e.g., name, gender, age, and crash location) is recorded. However, other parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation. To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have the special equipment, can read the information if they have access to the vehicle or the EDR. GM will not access this data or share it with others except: with the consent of the vehicle owner or, if the vehicle is leased, with the consent of the lessee; in response to an official request of police or similar government office; as part of GM’s defense of litigation through the discovery process; or, as required by law. Data that GM collects or receives may also be used for GM research needs or may be made available to others for research purposes, where a need is shown and the data is not tied to a speciï¬c vehicle or vehicle owner.
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OnStar® If your vehicle has OnStar and you subscribe to the OnStar services, please refer to the OnStar Terms and Conditions for information on data collection and use.
Navigation System If your vehicle has a navigation system, use of the system may result in the storage of destinations, addresses, telephone numbers, and other trip information. Refer to the navigation system operating manual for information on stored data and for deletion instructions.
Radio Frequency Identiï¬cation (RFID) RFID technology is used in some vehicles for functions such as tire pressure monitoring and ignition system security, as well as in connection with conveniences such as key fobs for remote door locking/unlocking and starting, and in-vehicle transmitters for garage door openers. RFID technology in GM vehicles does not use or record personal information or link with any other GM system containing personal information.
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A
Accessories and Modiï¬cations ............................ 5-3
Accessory Power Outlets ................................. 3-16
Adding Equipment to Your Airbag-EquippedVehicle ....................................................... 1-71
Additional Required Services, Scheduled
Maintenance ................................................. 6-6
Additives, Fuel ................................................. 5-6
Add-On Electrical Equipment ............................ 5-87
Air Cleaner/Filter, Engine ................................. 5-18
Air Conditioning .............................................. 3-18
Air Filter, Passenger Compartment .................... 3-22
AirbagReadiness Light .......................................... 3-26
Airbag System ................................................ 1-58Adding Equipment to Your Airbag-Equipped
Vehicle ................................................... 1-71
How Does an Airbag Restrain? ...................... 1-63
Passenger Sensing System ........................... 1-65
Servicing Your Airbag-Equipped Vehicle .......... 1-70
What Makes an Airbag Inflate? ...................... 1-63
What Will You See After an Airbag Inflates? .... 1-64
When Should an Airbag Inflate? .................... 1-62
Where Are the Airbags? ............................... 1-60Airbags
Passenger Status Indicator ........................... 3-27
AM-FM Radio ................................................. 3-39
AntennaBackglass ................................................... 3-56
Fixed Mast ................................................. 3-56
Antilock Brake System (ABS) ............................. 4-5
............................................. 3-30Warning Light
Appearance Care
Aluminum Wheels ........................................ 5-84
Care of Safety Belts .................................... 5-82
Chemical Paint Spotting ............................... 5-86
Cleaning Exterior Lamps/Lenses .................... 5-83
Fabric/Carpet .............................................. 5-80
Finish Care ................................................. 5-83
Finish Damage ............................................ 5-85
Glass Surfaces ............................................ 5-82
Instrument Panel, Vinyl, and OtherPlastic Surfaces ....................................... 5-81
Interior Cleaning .......................................... 5-79
Interior Plastic Components ........................... 5-81
Leather ...................................................... 5-81
Sheet Metal Damage ................................... 5-85
Tires .......................................................... 5-85
Underbody Maintenance ............................... 5-86
Washing Your Vehicle ................................... 5-82
Weatherstrips .............................................. 5-82
Windshield and Wiper Blades ........................ 5-84
Ashtray ......................................................... 3-17Assistance Program, Roadside ........................... 7-7
Audio System ................................................. 3-38
Audio Steering Wheel Controls ...................... 3-54
Radio with CD ............................................ 3-44Audio Systems
Automatic Transmission
Radio Reception .......................................... 3-55
Fluid .......................................................... 5-19
Operation ................................................... 2-20Backglass Antenna .......................................... 3-56
Battery .......................................................... 5-35
Inadvertent Power Saver .............................. 3-15
Belt Routing, Engine ....................................... 6-15
BrakeEmergencies ................................................ 4-6
Brake Fluid .................................................... 5-32
Brakes .......................................................... 5-32
Antilock ....................................................... 4-5
Parking ...................................................... 2-26
System Warning Light .................................. 3-28
Braking ........................................................... 4-4
Braking in Emergencies ..................................... 4-6Break-In, New Vehicle ..................................... 2-16
Bulb Replacement ........................................... 5-48
Center High-Mounted Stoplamp (CHMSL) ........ 5-46
Fog Lamp .................................................. 3-14
Front Turn Signal, Sidemarker andParking Lamps ......................................... 5-44
Halogen Bulbs ............................................ 5-42
Headlamp Aiming ........................................ 5-42
Headlamps ......................................... 5-42, 5-43
License Plate Lamps .................................... 5-48
Taillamps, Turn Signal, Sidemarker,Stoplamps, and Back-Up Lamps ................. 5-47
Buying New Tires ........................................... 5-64California
Perchlorate Materials Requirements ................. 5-4
California Fuel .................................................. 5-6
California Proposition 65 Warning ....................... 5-4
Canadian Owners ................................................ ii Capacities and Speciï¬cations ............................ 5-93
Carbon MonoxideEngine Exhaust ........................................... 2-30
Liftgate ...................................................... 2-10
Trunk .......................................................... 2-8
Winter Driving ............................................. 4-14Care of
Safety Belts ................................................ 5-82
CD, MP3 ....................................................... 3-51
Center High-Mounted Stoplamp (CHMSL) ........... 5-46
Central Door Unlock System .............................. 2-6
Chains, Tire ................................................... 5-69
Charging System Light .................................... 3-28
CheckEngine Lamp .............................................. 3-32
Checking Things Under the Hood ...................... 5-10
Chemical Paint Spotting ................................... 5-86
Child RestraintsInfants and Young Children ........................... 1-36
Lower Anchors and Tethers for Children .......... 1-44
Older Children ............................................. 1-32
Securing a Child Restraint in aRear Seat Position ................................... 1-51
Securing a Child Restraint in the
Right Front Seat Position .......................... 1-54
Systems ..................................................... 1-39
Where to Put the Restraint ........................... 1-42
Cigarette Lighter ............................................. 3-17
Circuit Breakers .............................................. 5-88
CleaningAluminum Wheels ........................................ 5-84
Exterior Lamps/Lenses ................................. 5-83
Fabric/Carpet .............................................. 5-80Cleaning (cont.)
Finish Care ................................................. 5-83
Glass Surfaces ............................................ 5-82
Instrument Panel, Vinyl, and OtherPlastic Surfaces ....................................... 5-81
Interior ....................................................... 5-79
Interior Plastic Components ........................... 5-81
Leather ...................................................... 5-81
Tires .......................................................... 5-85
Underbody Maintenance ............................... 5-86
Washing Your Vehicle ................................... 5-82
Weatherstrips .............................................. 5-82
Windshield and Wiper Blades ........................ 5-84
Climate Control System ................................... 3-18
Outlet Adjustment ........................................ 3-21
Clock ............................................................ 3-17
Clutch, Hydraulic ............................................. 5-21
Collision Damage Repair .................................. 7-11
Compact Spare Tire ........................................ 5-78
Content Theft-Deterrent .................................... 2-15
Control of a Vehicle .......................................... 4-4
CoolantEngine ....................................................... 5-23
Engine Temperature Gage ............................ 3-30
Cooling System .............................................. 5-22
Courtesy Transportation ................................... 7-10
Cruise Control ................................................ 3-10Cruise Control Light ........................................ 3-36
Cupholders .................................................... 2-37
Customer Assistance ......................................... 7-6
Offices ......................................................... 7-6
Text Telephone (TTY) Users ........................... 7-6Customer Information
Service Publications Ordering Information ........ 7-15
Customer Satisfaction Procedure ........................ 7-2Damage Repair, Collision ................................. 7-11
Data RecordersEvent ......................................................... 7-17
Daytime Running Lamps (DRL) ......................... 3-14
Daytime Running Lamps Indicator Light ............. 3-36
Defensive Driving ............................................. 4-2
Disc, MP3 ...................................................... 3-51
Doing Your Own Service Work ........................... 5-4
Dome Lamp ................................................... 3-15
DoorAjar Light ................................................... 3-36
Ajar Reminder .............................................. 2-7
Central Door Unlocking System ....................... 2-6
Locks .......................................................... 2-6
Rear Door Security Locks ............................... 2-7Driver
Driving
Seat Height Adjuster ...................................... 1-5
At Night ..................................................... 4-10
Before a Long Trip ...................................... 4-12
Defensive ..................................................... 4-2
Drunk .......................................................... 4-3
Highway Hypnosis ....................................... 4-12
Hill and Mountain Roads .............................. 4-13
In Rain and on Wet Roads ........................... 4-11
Loss of Control ............................................. 4-8
Off-Road Recovery ........................................ 4-8
Rocking Your Vehicle to Get it Out ................. 4-18
Winter ........................................................ 4-14
Driving for Better Fuel Economy ......................... 4-2EDR ............................................................. 7-16
Electrical EquipmentAdd-On Equipment ...................................... 5-87
Electrical System
Engine Compartment Fuse Block ................... 5-90
Fuses and Circuit Breakers ........................... 5-88
Headlamp Wiring ......................................... 5-87Electrical System (cont.)
Instrument Panel Fuse Block ......................... 5-89
Power Windows and Other Power Options ...... 5-88
Windshield Wiper Fuses ............................... 5-88Filter
Engine
Air Cleaner/Filter ......................................... 5-18
Change Engine Oil Light ............................... 3-35
Check and Service Engine Soon Lamp ........... 3-32
Compartment Overview ................................ 5-12
Coolant ...................................................... 5-23
Coolant Temperature Gage ........................... 3-30
Cooling System ........................................... 5-22
Drive Belt Routing ....................................... 6-15
Exhaust ..................................................... 2-30
Oil ............................................................. 5-13
Oil Life System ........................................... 5-16
Overheating ................................................ 5-28
Starting ...................................................... 2-18
Engine Heater ................................................ 2-19
Event Data Recorders ..................................... 7-17
Extender, Safety Belt ....................................... 1-32
Exterior Lamps ............................................... 3-13Engine Air Cleaner ...................................... 5-18
Finish Damage ............................................... 5-85
Fixed Mast Antenna ........................................ 3-56
Flashers, Hazard Warning .................................. 3-6
Flash-to-Pass ................................................... 3-8
Flat Tire ........................................................ 5-70
Flat Tire, Changing ......................................... 5-70
Flat Tire, Storing ............................................. 5-78
FluidAutomatic Transmission ................................ 5-19
Power Steering ........................................... 5-30
Windshield Washer ...................................... 5-31Fog Lamp
Fog ........................................................... 3-14
Fog Lamp Light .............................................. 3-35
............................................................... 5-5
Fuel Additives ...................................................... 5-6
California Fuel .............................................. 5-6
Economy Driving ........................................... 4-2
Filling a Portable Fuel Container .................... 5-10
Filling the Tank ............................................. 5-8Fuel (cont.)
Fuels in Foreign Countries .............................. 5-7
Gage ......................................................... 3-37
Gasoline Octane ........................................... 5-5
Gasoline Speciï¬cations .................................. 5-6
Low Fuel Warning Light ................................ 3-37Engine Compartment Fuse Block ................... 5-90
Fuses and Circuit Breakers ........................... 5-88
Instrument Panel Fuse Block ......................... 5-89
Windshield Wiper ......................................... 5-88Fuses
Gage
Gages
Gasoline
Speedometer .............................................. 3-25
Tachometer ................................................. 3-25Engine Coolant Temperature ......................... 3-30
Fuel .......................................................... 3-37
Trip Odometer ............................................. 3-25Octane ........................................................ 5-5
Speciï¬cations ............................................... 5-6
Glove Box ..................................................... 2-37
GM Mobility Reimbursement Program .................. 7-7Halogen Bulbs ................................................ 5-42
Hazard Warning Flashers ................................... 3-6
Head Restraints ............................................... 1-2
HeadlampAiming ....................................................... 5-42
Headlamp Wiring ............................................ 5-87
Headlamps .................................................... 5-43
Bulb Replacement ....................................... 5-42
Daytime Running Lamps (DRL) ..................... 3-14
Exterior Lamps ............................................ 3-13
Flash-to-Pass ............................................... 3-8
Front Turn Signal, Sidemarker andParking Lamps ......................................... 5-44
High/Low Beam Changer ................................ 3-8
Heater ........................................................... 3-18
Engine ....................................................... 2-19
Height Adjuster, Driver Seat ............................... 1-5
Highbeam On Light ......................................... 3-36
Highway Hypnosis ........................................... 4-12
Hill and Mountain Roads .................................. 4-13
Hold Mode Light ............................................. 3-30
HoodChecking Things Under ................................ 5-10
Release ..................................................... 5-11Horn ............................................................... 3-6
How to Wear Safety Belts Properly ................... 1-20
Hydraulic Clutch ............................................. 5-21Ignition Positions ............................................. 2-17
Immobilizer .................................................... 2-13
Immobilizer Operation ...................................... 2-14
Inadvertent Power Battery Saver ....................... 3-15
Infants and Young Children, Restraints ............... 1-36
Inflation - Tire Pressure ................................... 5-57
Instrument PanelBrightness .................................................. 3-15
Cluster ....................................................... 3-24
Overview ..................................................... 3-4
Introduction ...................................................... 6-2Jump Starting ................................................. 5-36
Keyless Entry, Remote Operation ........................ 2-4
Keyless Entry System ....................................... 2-3
Keys ............................................................... 2-2Labeling, Tire Sidewall ..................................... 5-51
LampMalfunction Indicator .................................... 3-32
Lamps
Lights
Daytime Running (DRL) ................................ 3-14
Dome ........................................................ 3-15
License Plate .............................................. 5-48
Lap-Shoulder Belt ........................................... 1-28
LATCH System for Child Restraints ................... 1-44
LiftgateCarbon Monoxide ........................................ 2-10
Airbag Readiness ........................................ 3-26
Antilock Brake System (ABS) Warning ............ 3-30
Brake System Warning ................................. 3-28
Change Engine Oil ...................................... 3-35
Charging System ......................................... 3-28
Cruise Control ............................................. 3-36
Daytime Running Lamps Indicator .................. 3-36
Door Ajar ................................................... 3-36
Exterior Lamps ............................................ 3-13
Flash-to-Pass ............................................... 3-8
Fog Lamp .................................................. 3-35
Highbeam On ............................................. 3-36
High/Low Beam Changer ................................ 3-8
Hold Mode ................................................. 3-30Lights (cont.)
Low Fuel Warning ....................................... 3-37
Oil Pressure ............................................... 3-34
Passenger Airbag Status Indicator .................. 3-27
Safety Belt Reminders .................................. 3-26
Tire Pressure .............................................. 3-31
Up-Shift ..................................................... 3-28
Loading Your Vehicle ....................................... 4-18
LocksCentral Door Unlocking System ....................... 2-6
Door ........................................................... 2-6
Rear Door Security Locks ............................... 2-7
Loss of Control ................................................ 4-8
Low Fuel Warning Light ................................... 3-37
Lower Anchors and Tethers for Children ............. 1-44
LumbarManual Controls ............................................ 1-5
Maintenance
Maintenance Schedule
Footnotes ..................................................... 6-7
Additional Required Services ........................... 6-6
At Each Fuel Fill ........................................... 6-9
At Least Once a Month .................................. 6-9Maintenance Schedule (cont.)
At Least Once a Year .................................. 6-10
Maintenance Record .................................... 6-16
Maintenance Replacement Parts .................... 6-14
Maintenance Requirements ............................. 6-2
Owner Checks and Services ........................... 6-9
Recommended Fluids and Lubricants ............. 6-12
Scheduled Maintenance ................................. 6-4
Using .......................................................... 6-3
Your Vehicle and the Environment ................... 6-2
Malfunction Indicator Lamp ............................... 3-32
Manual Lumbar Controls .................................... 1-5
Manual Seats ................................................... 1-4
Manual TransmissionFluid .......................................................... 5-21
Operation ................................................... 2-24
Manual Windows ............................................ 2-12
MirrorsManual Rearview Mirror ................................ 2-32
Outside Convex Mirror ................................. 2-33
Outside Heated Mirrors ................................ 2-33
Outside Manual Mirrors ................................ 2-32
Outside Power Mirrors .................................. 2-33
MP3 ............................................................. 3-51N
Navigation System, Privacy .............................. 7-18
New Vehicle Break-In ...................................... 2-16Odometer ...................................................... 3-25
Odometer, Trip ............................................... 3-25
Off-RoadRecovery ..................................................... 4-8
Oil
Change Engine Oil Light ............................... 3-35
Engine ....................................................... 5-13
Engine Oil Life System ................................. 5-16
Pressure Light ............................................. 3-34
Older Children, Restraints ................................ 1-32
Online Owner Center ........................................ 7-5
OnStar, Privacy .............................................. 7-18
OnStar® System, see OnStar® Manual ............... 2-34
Outlet Adjustment ............................................ 3-21
OutletsAccessory Power ......................................... 3-16
Outside
Convex Mirror ............................................. 2-33
Heated Mirrors ............................................ 2-33
Manual Mirrors ............................................ 2-32
Power Mirrors ............................................. 2-33
Owner Checks and Services .............................. 6-9
Owners, Canadian ............................................... iiPaint, Damage ............................................... 5-85
ParkShifting Into ................................................ 2-27
Shifting Out of ............................................ 2-28Parking
Over Things That Burn ................................. 2-30
Parking Brake ................................................ 2-26
Parking Your Vehicle ....................................... 2-29
Passenger Airbag Status Indicator ..................... 3-27
Passenger Compartment Air Filter ..................... 3-22
Passenger Sensing System .............................. 1-65
Passing ........................................................... 4-8
Perchlorate Materials Requirements,California ..................................................... 5-4
Power
Electrical System ......................................... 5-88
Steering Fluid ............................................. 5-30
Windows .................................................... 2-12
Pregnancy, Using Safety Belts .......................... 1-31
Privacy .......................................................... 7-16
Navigation System ....................................... 7-18
OnStar ....................................................... 7-18
Radio Frequency Identiï¬cation (RFID) ............. 7-18
Proposition 65 Warning, California ....................... 5-4Radio Frequency Identiï¬cation (RFID),
Radios
AM-FM Radio ............................................. 3-39
Radio with CD ............................................ 3-44
Reception ................................................... 3-55
Rear Door Security Locks .................................. 2-7
Rear Seat Operation ................................. 1-8, 1-11
Rear Window Washer/Wiper ............................. 3-10
Rearview Mirrors ............................................. 2-32
Reclining Seatbacks .......................................... 1-6
Recommended Fluids and Lubricants ................. 6-12Recreational Vehicle Towing ............................. 4-28
Reimbursement Program, GM Mobility ................. 7-7
Remote Keyless Entry (RKE) System .................. 2-3
Remote Keyless Entry (RKE) System,Operation ..................................................... 2-4
Removing the Flat Tire and Installing the
Spare Tire .................................................. 5-73
Removing the Spare Tire and Tools ................... 5-72
Replacement Bulbs ......................................... 5-48
Replacement Parts, Maintenance ...................... 6-14
Reporting Safety DefectsCanadian Government .................................. 7-15
General Motors ........................................... 7-15Reporting Safety Defects to the
Canadian Government .................................. 7-15
United States Government ............................ 7-14
Restraint System Check
Checking the Restraint Systems .................... 1-72
Replacing Restraint System PartsAfter a Crash .......................................... 1-73
Roadside Assistance Program ............................ 7-7
Rocking Your Vehicle to Get it Out .................... 4-18
RoofSunroof ...................................................... 2-38
Running the Vehicle While Parked ..................... 2-31Privacy ...................................................... 7-18
Reporting Safety Defects to the
10
S
Safety Belt Reminders ..................................... 3-26
Safety BeltsCare of ...................................................... 5-82
Extender .................................................... 1-32
How to Wear Safety Belts Properly ................ 1-20
Lap-Shoulder Belt ........................................ 1-28
Safety Belts Are for Everyone ....................... 1-14
Use During Pregnancy ................................. 1-31Safety Defects
Reporting to General Motors ......................... 7-15
Reporting to the United States Government ..... 7-14
Safety Warnings and Symbols .............................. iii Scheduled Maintenance ..................................... 6-4
Additional Required Services ........................... 6-6
Scheduling Appointments ................................... 7-9
SeatsDriver Seat Height Adjuster ............................. 1-5
Head Restraints ............................................ 1-2
Manual Lumbar ............................................. 1-5
Rear Seat Operation .............................. 1-8, 1-11
Reclining Seatbacks ...................................... 1-6Securing a Child Restraint
Rear Seat Position ...................................... 1-51
Right Front Seat Position .............................. 1-54Service ........................................................... 5-3
Accessories and Modiï¬cations ......................... 5-3
Adding Equipment to the Outside of theVehicle ..................................................... 5-5
Doing Your Own Work ................................... 5-4
Engine Soon Lamp ...................................... 3-32
Publications Ordering Information ................... 7-15
Scheduling Appointments ................................ 7-9
Service Parts Identiï¬cation Label ....................... 5-87
Servicing Your Airbag-Equipped Vehicle .............. 1-70
Sheet Metal Damage ....................................... 5-85
ShiftingOut of Park ................................................ 2-28
Shifting Into Park ............................................ 2-27
Signals, Turn and Lane-Change .......................... 3-7
Spare TireCompact .................................................... 5-78
Installing .................................................... 5-73
Removing ................................................... 5-72
Storing ....................................................... 5-78
Speciï¬cations and Capacities ............................ 5-93
Speedometer .................................................. 3-25
Starting the Engine ......................................... 2-18
Steering .......................................................... 4-6
Steering Wheel Controls, Audio ......................... 3-54
Steering Wheel, Tilt Wheel ................................. 3-611
Storage Areas ................................................ 2-37
Cupholders ................................................. 2-37
Glove Box .................................................. 2-37
Sunglasses Storage Compartment .................. 2-38
Stuck in Sand, Mud, Ice, or Snow ..................... 4-17
Sun Visors ..................................................... 2-13
Sunroof ......................................................... 2-38Tachometer .................................................... 3-25
TaillampsTurn Signal, Sidemarker, Stoplamps, and
Back-Up Lamps ....................................... 5-47
Text Telephone (TTY) Users ............................... 7-6
Theft-Deterrent Systems ................................... 2-13
Content Theft-Deterrent ................................ 2-15
Immobilizer ................................................. 2-13
Immobilizer Operation ................................... 2-14
Tilt Wheel ........................................................ 3-6
Time ............................................................. 3-17
TirePressure Light ............................................. 3-31
Tires ............................................................. 5-50
Aluminum Wheels, Cleaning .......................... 5-84
Buying New Tires ........................................ 5-64
Chains ....................................................... 5-6912
Tires (cont.)
Changing a Flat Tire .................................... 5-70
Cleaning .................................................... 5-85
Compact Spare ........................................... 5-78
Different Size .............................................. 5-66
If a Tire Goes Flat ....................................... 5-70
Inflation - Tire Pressure ................................ 5-57
Inspection and Rotation ................................ 5-62
Installing the Spare Tire ................................ 5-73
Pressure Monitor Operation ........................... 5-60
Pressure Monitor System .............................. 5-58
Removing the Flat Tire ................................. 5-73
Removing the Spare Tire and Tools ............... 5-72
Sidewall Labeling ......................................... 5-51
Storing a Flat or Spare Tire and Tools ............ 5-78
Terminology and Deï¬nitions ........................... 5-54
Uniform Tire Quality Grading ......................... 5-66
Wheel Alignment and Tire Balance ................. 5-68
Wheel Replacement ..................................... 5-68
When It Is Time for New Tires ...................... 5-63Towing
Transmission
Recreational Vehicle ..................................... 4-28
Towing a Trailer .......................................... 4-30
Your Vehicle ............................................... 4-28Fluid, Automatic ........................................... 5-19
Fluid, Manual .............................................. 5-21Transmission Operation, Automatic .................... 2-20
Transmission Operation, Manual ........................ 2-24
Transportation, Courtesy .................................. 7-10
Trip Odometer ................................................ 3-25
Trunk .............................................................. 2-8
Turn and Lane-Change Signals .......................... 3-7
Turn Signal/Multifunction Lever ........................... 3-7Uniform Tire Quality Grading ............................ 5-66
Up-Shift Light ................................................. 3-28Vehicle
Control ........................................................ 4-4
Loading ...................................................... 4-18
Parking Your ............................................... 2-29
Running While Parked .................................. 2-31
Symbols ......................................................... iii Vehicle Data Recording and Privacy .................. 7-16
Vehicle Data Recording,Radio Frequency (RFID) ............................... 7-18
Vehicle Identiï¬cation
Number (VIN) ............................................. 5-86
Service Parts Identiï¬cation Label ................... 5-87
Ventilation Adjustment ...................................... 3-21
Visors ........................................................... 2-13Warning Lights, Gages, and Indicators ............... 3-23
WarningsHazard Warning Flashers ............................... 3-6
Safety and Symbols ......................................... iiiWheels
Alignment and Tire Balance .......................... 5-68
Different Size .............................................. 5-66
Replacement ............................................... 5-68
When It Is Time for New Tires .......................... 5-63
Where to Put the Child Restraint ....................... 1-42
Windows ....................................................... 2-11
Manual ...................................................... 2-12
Power ........................................................ 2-1213
Windshield
Washer ........................................................ 3-9
Washer Fluid .............................................. 5-31
Wiper Blade Replacement ............................. 5-49
Wiper Blades, Cleaning ................................ 5-84
Wiper Fuses ............................................... 5-88
Wipers ......................................................... 3-8
Winter Driving ................................................ 4-14
WipersRear Washer .............................................. 3-10
XM Radio Messages ....................................... 3-54
Your Vehicle and the Environment ....................... 6-2
14
2009 Pontiac G3 Owner Manual M
Seats and Restraint System ............................. 1-1
Head Restraints ......................................... 1-2
Front Seats ............................................... 1-4
Rear Seats ............................................... 1-8
Safety Belts ............................................. 1-14
Child Restraints ....................................... 1-32
Airbag System ......................................... 1-58
Restraint System Check ............................ 1-72
Features and Controls ..................................... 2-1
........................................................ 2-2
....................................... 2-6
................................................. 2-11
............................ 2-13
........... 2-16
.................................................... 2-32
...................................... 2-34
......................................... 2-37
.................................................. 2-38
Instrument Panel ............................................. 3-1
.......................... 3-4
...................................... 3-18
........ 3-23
....................................... 3-38Keys Doors and Locks Windows Theft-Deterrent Systems Starting and Operating Your Vehicle Mirrors OnStar® System Storage Areas Sunroof
Instrument Panel Overview Climate Controls Warning Lights, Gages, and Indicators Audio System(s)
Your Driving, the Road, and the Vehicle Towing
Driving Your Vehicle ....................................... 4-1
....... 4-2
................................................... 4-28
Service and Appearance Care .......................... 5-1
Service ..................................................... 5-3
Fuel ......................................................... 5-5
Checking Things Under the Hood ............... 5-10
Headlamp Aiming ..................................... 5-42
Bulb Replacement .................................... 5-42
Windshield Wiper Blade Replacement ......... 5-49
Tires ...................................................... 5-50
Appearance Care ..................................... 5-79
Vehicle Identiï¬cation ................................. 5-86
Electrical System ...................................... 5-87
Capacities and Speciï¬cations ..................... 5-93
Maintenance Schedule ..................................... 6-1
................................ 6-2
Customer Assistance Information .................... 7-1
........... 7-2
........................... 7-14
........... 7-16
Index ................................................................ 1Customer Assistance and Information Reporting Safety Defects Vehicle Data Recording and Privacy
Maintenance Schedule
GENERAL MOTORS, GM, the GM Emblem, PONTIAC, the PONTIAC Emblem, and the name G3, are registered trademarks of General Motors Corporation. This manual includes the latest information at the time it was printed. GM reserves the right to make changes after that time without further notice. For vehicles ï¬rst sold in Canada, substitute the name “General Motors of Canada Limited†for Pontiac Motor Division wherever it appears in this manual. This manual describes features that may or may not be on your speciï¬c vehicle. Read this manual from beginning to end to learn about the vehicle’s features and controls. Pictures, symbols, and words work together to explain vehicle operation. Keep this manual in the vehicle for quick reference.
Canadian Owners A French language copy of this manual can be obtained from your dealer/retailer or from:
Helm, Incorporated P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
www.helminc.comPropriétaires Canadiens On peut obtenir un exemplaire de ce guide en français auprès de concessionnaire ou à l’adresse suivante:
Helm, Incorporated P.O. Box 07130
Detroit, MI 48207
1-800-551-4123
www.helminc.comIndex To quickly locate information about the vehicle, use the index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found.
Litho in U.S.A. Part No. 20811656 A First Printing
©2008 General Motors Corporation. All Rights Reserved.
ii
Safety Warnings and Symbols
A circle with a slash through it is a safety symbol which means “Do Not,†“Do not do this,†or “Do not let this happen.â€
A box with the word CAUTION is used to tell about things that could hurt you or others if you were to ignore the warning.
{ CAUTION:
These mean there is something that could hurt you or other people.
Cautions tell what the hazard is and what to do to avoid or reduce the hazard. Read these cautions.
A notice tells about something that can damage the vehicle. Notice: These mean there is something that could damage your vehicle. Many times, this damage would not be covered by the vehicle’s warranty, and it could be costly. The notice tells what to do to help avoid the damage. There are also warning labels on the vehicle which use the same words, CAUTION or Notice.
Vehicle Symbols The vehicle has components and labels that use symbols instead of text. Symbols are shown along with the text describing the operation or information relating to a speciï¬c component, control, message, gage, or indicator.
M : This symbol is shown when you need to see your owner manual for additional instructions or information.
* : This symbol is shown when you need to see a service manual for additional instructions or information.
iii
Vehicle Symbol Chart Here are some additional symbols that may be found on the vehicle and what they mean. For more information on the symbol, refer to the index.
9 : Airbag Readiness Light # : Air Conditioning ! : Antilock Brake System (ABS) g : Audio Steering Wheel Controls or OnStar® $ : Brake System Warning Light " : Charging System I : Cruise Control B : Engine Coolant Temperature O : Exterior Lamps
# : Fog Lamps
. : Fuel Gage
+ : Fuses
i : Headlamp High/Low-Beam Changer
j : LATCH System Child Restraints * : Malfunction Indicator Lamp : : Oil Pressure
} : Power
/ : Remote Vehicle Start > : Safety Belt Reminders
7 : Tire Pressure Monitor
F : Traction Control
M : Windshield Washer Fluid
iv
Section 1
Seats and Restraint System
Head Restraints ...............................................1-2
Front Seats ......................................................1-4
Manual Seats ................................................1-4
Seat Height Adjuster .......................................1-5
Manual Lumbar ..............................................1-5
Reclining Seatbacks ........................................1-6
Rear Seats .......................................................1-8
Rear Seat Operation (Sedan) ...........................1-8
Rear Seat Operation (Hatchback) ....................1-11
Safety Belts ...................................................1-14
Safety Belts: They Are for Everyone ................1-14
How to Wear Safety Belts Properly .................1-20
Lap-Shoulder Belt .........................................1-28
Safety Belt Use During Pregnancy ..................1-31
Safety Belt Extender .....................................1-32
Child Restraints .............................................1-32
Older Children ..............................................1-32
Infants and Young Children ............................1-36
Child Restraint Systems .................................1-39
Where to Put the Restraint .............................1-42Lower Anchors and Tethers for
Children (LATCH) ......................................1-44
Securing a Child Restraint in a
Rear Seat Position ....................................1-51
Securing a Child Restraint in the
Right Front Seat Position ............................1-54
Airbag System ...............................................1-58
Where Are the Airbags? ................................1-60
When Should an Airbag Inflate? .....................1-62
What Makes an Airbag Inflate? .......................1-63
How Does an Airbag Restrain? .......................1-63
What Will You See After an Airbag Inflates? .....1-64
Passenger Sensing System ............................1-65
Servicing Your Airbag-Equipped Vehicle ...........1-70
Adding Equipment to YourAirbag-Equipped Vehicle .............................1-71
Restraint System Check ..................................1-72
Checking the Restraint Systems ......................1-72
Replacing Restraint System PartsAfter a Crash ............................................1-73
1-1
Head Restraints The front seats have adjustable head restraints in the outboard seating positions.
{ CAUTION:
With head restraints that are not installed and adjusted properly, there is a greater chance that occupants will suffer a neck/spinal injury in a crash. Do not drive until the head restraints for all occupants are installed and adjusted properly.
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Adjust the head restraint so that the top of the restraint is at the same height as the top of the occupant’s head. This position reduces the chances of a neck injury in a crash.
Pull the head restraint up to raise it. To lower the head restraint, press the button, located on the top of the seatback, and push the restraint down.
Push down on the head restraint after the button is released to make sure that it is locked in place. The head restraints are not designed to be removed. The rear seats have head rests that are adjustable up and down.
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Front Seats
Manual Seats
{ CAUTION:
You can lose control of the vehicle if you try to adjust a manual driver’s seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you push a pedal when you do not want to. Adjust the driver’s seat only when the vehicle is not moving.
Pull up and hold the bar located under the front of the seat to unlock it.
Slide the seat to where you want it and release the bar. Then try to move the seat with your body, to make sure the seat is locked into place.
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Seat Height Adjuster
Manual Lumbar
Turn the knob located on the outboard side of the seat cushion to adjust the height of the driver seat cushion.
On vehicles with front seat manual lumbar, the adjustment lever is located on the outboard side of the seatback.
Turn the knob forward to raise the height of the seat cushion and rearward to lower it.
Move the lever up or down to one of its three positions to increase or decrease the lumbar support. The highest position provides the most support and the lowest position provides the least support.
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Reclining Seatbacks
{ CAUTION:
You can lose control of the vehicle if you try to adjust a manual driver’s seat while the vehicle is moving. The sudden movement could startle and confuse you, or make you push a pedal when you do not want to. Adjust the driver’s seat only when the vehicle is not moving.
{ CAUTION:
If either seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always push and pull on the seatbacks to be sure they are locked.
The seats have manual reclining seatbacks. The lever used to operate them is located on the outboard side of the seats.
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To recline the seatback: 1. Lift the recline lever. 2. Move the seatback to the desired position, then release the lever to lock the seatback in place.
3. Push and pull on the seatback to make sure it is
locked.
To return the seatback to an upright position: 1. Lift the lever fully without applying pressure to the
seatback and the seatback will return to the upright position.
2. Push and pull on the seatback to make sure it is
locked.
{ CAUTION:
Sitting in a reclined position when the vehicle is in motion can be dangerous. Even when buckled up, the safety belts cannot do their job when reclined like this. The shoulder belt cannot do its job because it will not be against your body. Instead, it will be in front of you. In a crash, you could go into it, receiving neck or other injuries. The lap belt cannot do its job either. In a crash, the belt could go up over your abdomen. The belt forces would be there, not at your pelvic bones. This could cause serious internal injuries. For proper protection when the vehicle is in motion, have the seatback upright. Then sit well back in the seat and wear the safety belt properly.
Do not have a seatback reclined if the vehicle is moving.
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Rear Seats
Rear Seat Operation (Sedan) Folding the Seatbacks The rear seatbacks can be folded down to increase cargo space. To fold down the seatbacks: Notice: Folding a rear seat with the safety belts still fastened may cause damage to the seat or the safety belts. Always unbuckle the safety belts and return them to their normal stowed position before folding a rear seat.
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1. Remove the safety belt strap from the safety belt
guide by pulling it through the slot.
2. Push the head restraints all the way down. 3. Unlatch the center safety belt by pressing the red
button on the buckle.
4. Detach the center safety belt from the mini buckle by inserting the ignition key into the slot in the mini buckle, pressing the release button, and allowing the belt to retract.
5. Pull up the release knob located on top of either of
the rear seatbacks.
6. Fold the rear seatback forward and down.
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To return the seatback to the upright position: 1. Hook the safety belts into the safety belt guide. 2. Lift the seatback up and push it to its original
position.
{ CAUTION:
If either seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always push and pull on the seatbacks to be sure they are locked.
3. Push down and rearward ï¬rmly on the top of the
seatbacks until it latches securely in the fully upright position.
4. To reattach the center seat safety belt to the mini
buckle, pull it from the retractor.
5. Push the latch plate at the end of the safety belt strap into the mini-buckle until the mechanism clicks. Make sure the strap is not twisted. The sliding latch plate will face the front of the vehicle.
{ CAUTION:
A safety belt that is improperly routed, not properly attached, or twisted will not provide the protection needed in a crash. The person wearing the belt could be seriously injured. After raising the rear seatback, always check to be sure that the safety belts are properly routed and attached, and are not twisted.
6. Insert the safety belt strap back into the safety belt
guide.
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Rear Seat Operation (Hatchback) Folding the Rear Seats The rear seats can be folded to increase cargo space. To fold the rear seats: 1. Lower the head restraints completely. 2. Unlatch the center safety belt by pressing the red
button on the buckle.
4. Pull up the release knob, located on the top of the
seatbacks, and fold the seatbacks forward and down.
Notice: Folding a rear seat with the safety belts still fastened may cause damage to the seat or the safety belts. Always unbuckle the safety belts and return them to their normal stowed position before folding a rear seat. 5. Move the safety belt buckles and safety belt in the
center seating position out of the space between the seatbacks and the seat cushion so they are not in the way as the seat is being folded.
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3. Detach the center safety belt from the mini buckle by
inserting the key into the slot in the mini buckle, pressing the release button, and allowing it to retract.
6. Firmly pull the release handles on the rear side of
the seat cushion to unlock the seat cushion.
8. Clip the hook to the front seat head restraint to
keep the rear seat secure.
7. Lift the seat cushion up and flip it forward.
Unfolding the Seats To return the rear seats to the normal seating position: 1. Unclip the hook from the front seat head restraint. 2. Position the buckles in back of the seat latches
when moving the rear seats to the sitting position.
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Notice: Damage to the safety belt buckle or rear seat locking mechanism can occur if the safety belt and buckles are pinched under the rear seat cushion. Do not place the safety belt and buckles on the floor under the rear seat cushion when the rear seat is put back to the sitting position. 3. Push the seat cushion down to its original position
until it latches securely. Try to pull up on the seat to make sure it is locked in place.
{ CAUTION:
A safety belt that is improperly routed, not properly attached, or twisted will not provide the protection needed in a crash. The person wearing the belt could be seriously injured. After raising the rear seatback, always check to be sure that the safety belts are properly routed and attached, and are not twisted.
5. Lift the seatbacks up and push them back to their
original latched positions.
6. Unhook the safety belts in the outboard seating
positions from the retaining clips.
4. Hook the safety belts in the outboard seating
positions into the retaining clips.
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7. Return the safety belt buckles and the center seat
safety belt to their original position between the rear seatback and the seat cushion. Make sure the straps of the safety belt and buckles are not twisted.
8. To reattach the center seat safety belt to the mini
buckle, pull it from the retractor.
{ CAUTION:
If either seatback is not locked, it could move forward in a sudden stop or crash. That could cause injury to the person sitting there. Always push and pull on the seatbacks to be sure they are locked.
9. Push down and rearward ï¬rmly on the top of the
seatbacks until they latch securely in the fully upright position.
Safety Belts
Safety Belts: They Are for Everyone This section of the manual describes how to use safety belts properly. It also describes some things not to do with safety belts.
{ CAUTION:
Do not let anyone ride where a safety belt cannot be worn properly. In a crash, if you or your passenger(s) are not wearing safety belts, the injuries can be much worse. You can hit things inside the vehicle harder or be ejected from the vehicle. You and your passenger(s) can be seriously injured or killed. In the same crash, you might not be, if you are buckled up. Always fasten your safety belt, and check that your passenger(s) are restrained properly too.
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{ CAUTION:
It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a collision, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and safety belts. Be sure everyone in your vehicle is in a seat and using a safety belt properly.
This vehicle has indicators as a reminder to buckle the safety belts. See Safety Belt Reminders on page 3-26
for additional information.In most states and in all Canadian provinces, the law requires wearing safety belts. Here is why: You never know if you will be in a crash. If you do have a crash, you do not know if it will be a serious one. A few crashes are mild, and some crashes can be so serious that even buckled up, a person would not survive. But most crashes are in between. In many of them, people who buckle up can survive and sometimes walk away. Without safety belts, they could have been badly hurt or killed. After more than 40 years of safety belts in vehicles, the facts are clear. In most crashes buckling up does matter... a lot!
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Why Safety Belts Work When you ride in or on anything, you go as fast as it goes.
Put someone on it.
Take the simplest vehicle. Suppose it is just a seat on wheels.
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Get it up to speed. Then stop the vehicle. The rider does not stop.
The person keeps going until stopped by something. In a real vehicle, it could be the windshield...
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or the instrument panel...
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or the safety belts! With safety belts, you slow down as the vehicle does. You get more time to stop. You stop over more distance, and your strongest bones take the forces. That is why safety belts make such good sense.
Q: If I am a good driver, and I never drive far from
home, why should I wear safety belts?
A: You may be an excellent driver, but if you are in a crash — even one that is not your fault — you and your passenger(s) can be hurt. Being a good driver does not protect you from things beyond your control, such as bad drivers. Most accidents occur within 25 miles (40 km) of home. And the greatest number of serious injuries and deaths occur at speeds of less than 40 mph (65 km/h). Safety belts are for everyone.
Questions and Answers About Safety Belts
Q: Will I be trapped in the vehicle after a crash if I
am wearing a safety belt?
A: You could be — whether you are wearing a safety
belt or not. But your chance of being conscious during and after an accident, so you can unbuckle and get out, is much greater if you are belted. And you can unbuckle a safety belt, even if you are upside down.
Q: If my vehicle has airbags, why should I have to
wear safety belts?
A: Airbags are supplemental systems only; so they
work with safety belts — not instead of them. Whether or not an airbag is provided, all occupants still have to buckle up to get the most protection. That is true not only in frontal collisions, but especially in side and other collisions.
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How to Wear Safety Belts Properly This section is only for people of adult size. Be aware that there are special things to know about safety belts and children. And there are different rules for smaller children and infants. If a child will be riding in the vehicle, see Older Children on page 1-32 or Infants and Young Children on page 1-36. Follow those rules for everyone’s protection. It is very important for all occupants to buckle up. Statistics show that unbelted people are hurt more often in crashes than those who are wearing safety belts. Occupants who are not buckled up can be thrown out of the vehicle in a crash. And they can strike others in the vehicle who are wearing safety belts. First, before you or your passenger(s) wear a safety belt, there is important information you should know.
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Sit up straight and always keep your feet on the floor in front of you. The lap part of the belt should be worn low and snug on the hips, just touching the thighs. In a crash, this applies force to the strong pelvic bones and you would be less likely to slide under the lap belt. If you slid under it, the belt would apply force on your abdomen. This could cause serious or even fatal injuries. The shoulder belt should go over the shoulder and across the chest. These parts of the body are best able to take belt restraining forces. The shoulder belt locks if there is a sudden stop or crash.
Q: What is wrong with this?
{ CAUTION:
You can be seriously hurt if your shoulder belt is too loose. In a crash, you would move forward too much, which could increase injury. The shoulder belt should ï¬t snugly against your body.
A: The shoulder belt is too loose. It will not give as
much protection this way.
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Q: What is wrong with this?
