2013 Mercedes-benz G Class Owners Manual

Problem

Possible causes/consequences and M Solutions X Observe the additional display messages in the multifunction

display.

X Pull over and stop the vehicle safely and switch off the engine,

paying attention to road and traffic conditions.

X Secure the vehicle against rolling away (Y page 156). X Leave the vehicle and keep a safe distance from the vehicle until

the engine has cooled down.

X Check the coolant level and add coolant, observing the warning

notes (Y page 291).

X If you need to add coolant more often than usual, have the

engine coolant system checked.

X Make sure that the air supply to the engine radiator is not

blocked, e.g. by snow, slush or ice.

X At coolant temperatures below 248 ‡ (120 †), drive to the next

qualified specialist workshop.

X Avoid subjecting the engine to heavy loads, e.g. driving in

mountainous terrain, and stop-start driving.

Driving systems Problem

· The red distance warning lamp lights up while the vehicle is in motion.

· The red distance warning lamp lights up while the vehicle is in motion. A warning tone also sounds.

Possible causes/consequences and M Solutions The distance to the vehicle in front is too small for the speed selected. X Increase the distance.

You are approaching a vehicle or a stationary obstacle in your line of travel at too high a speed. X Be prepared to brake immediately. X Pay careful attention to the traffic situation. You may have to

brake or take evasive action.

Further information on DISTRONIC PLUS (Y page 177).

Warning and indicator lamps in the instrument cluster

259

Tires Problem

USA only: The yellow tire pressure monitor warning lamp (pressure loss/ malfunction) is lit. Canada only: The yellow tire pressure monitor warning lamp (pressure loss) is lit.

USA only: The yellow tire pressure monitor warning lamp (pressure loss/ malfunction) flashes for approximately one minute and then remains lit.

Possible causes/consequences and M Solutions The tire pressure monitor has detected a loss of pressure in at least one of the tires. G WARNING With tire pressures which are too low, there is a risk of the following hazards: Rthey may burst, especially as the load and vehicle speed

increase.

Rthey may wear excessively and/or unevenly, which may greatly

impair tire traction.

Rthe driving characteristics, as well as steering and braking, may

be greatly impaired. There is a risk of an accident.

X Stop the vehicle without making any sudden steering or braking maneuvers. Pay attention to the traffic conditions as you do so.

X Secure the vehicle against rolling away (Y page 156). X Observe the additional display messages in the multifunction

display.

X If there is a flat tire, inspect the tires (Y page 304). X Check the tire pressure (Y page 325). X If necessary, correct the tire pressure. The tire pressure monitor is faulty. G WARNING The system is possibly unable to recognize or register low tire pressure. There is a risk of an accident. X Observe the additional display messages in the multifunction

display.

X Visit a qualified specialist workshop.

260

Useful information ............................ 262
Loading guidelines ............................ 262
Stowage areas .................................. 263
Features ............................................. 268

261

262 Loading guidelines

Useful information

i This Operator's Manual describes all models and all standard and optional equipment of your vehicle available at the time of publication of the Operator's Manual. Country-specific differences are possible. Please note that your vehicle may not be equipped with all features described. This also applies to safety- related systems and functions.

i Read the information on qualified specialist workshops: (Y page 23).

Loading guidelines

G WARNING Always fasten items being carried as securely as possible using cargo tie-down rings and fastening materials appropriate for the weight and size of the load. In an accident, during hard braking or sudden maneuvers, loose items will be thrown around inside the vehicle. This can cause injury to vehicle occupants unless the items are securely fastened in the vehicle. To help avoid personal injury during a collision or sudden maneuver, exercise care when transporting cargo. Do not pile luggage or cargo higher than the seat backrests. Never drive a vehicle with the tailgate open. Deadly carbon monoxide (CO) gases may enter vehicle interior resulting in unconsciousness and death.

The handling characteristics of a laden vehicle are dependent on the distribution of the load within the vehicle. You should therefore load your vehicle as shown in the illustrations. The gross vehicle weight (GVW) is the vehicle weight including fuel, vehicle tool kit, spare wheel, installed accessories, vehicle occupants and luggage/cargo. The gross load limit and the gross vehicle weight rating (GVWR) for your vehicle must never be exceeded. The gross load limit and the GVWR are specified on the vehicle identification plate on the B-pillar of the driver's door (Y page 349). The load must also be distributed so that the weight on each axle never exceeds the gross axle weight rating (GAWR) for the front and rear axles. The specifications for GVWR and GAWR are on the vehicle identification plate on the B-pillar of the driver's door (Y page 349). Further information can be found in the "Loading the vehicle" section (Y page 328). Observe the following notes when transporting a load: Rposition heavy loads as far forwards as possible and as low down in the cargo compartment as possible.

i Transport loads when possible in the

cargo compartment. You should only use the cargo compartment enlargement if the load does not fit in the cargo compartment. Ralways place the load against the front or

rear seat backrests.

If the rear bench seat is not occupied: X Insert the belt tongue on the outer seat

belts into the buckle of opposite seat belt :.

X Secure the load with sufficiently strong and

wear-resistant tie downs.

X Pad sharp edges for protection.

Stowage areas Stowage space Important safety notes G WARNING To help avoid personal injury during a collision or sudden maneuver, exercise care when storing objects in the vehicle. Put luggage or cargo in the cargo compartment if possible. Do not pile luggage or cargo higher than the seat backrests. Keep compartment lids closed. This will help to prevent stored objects from being thrown about and injuring vehicle occupants during Rbraking Rvehicle maneuvers Ran accident

Stowage compartments in the front Glove box

Stowage areas

263

X To open: pull handle : and open glove box

flap ;.

X To close: fold glove box flap ; upwards

until it engages.

1 Glove box unlocked 2 Glove box locked X To lock:(Y page 70) insert the mechanical key into the lock and turn it 90° clockwise to position 2.

X To unlock:(Y page 70) insert the

mechanical key into the lock and turn it 90° counter-clockwise to position 1.

i The glove box can only be locked and

unlocked using the mechanical key. Stowage compartment/telephone compartment under the armrest/in the center console

: Small stowage compartment ; Release button for the armrest

264 Stowage areas

Stowage compartment/telephone compartment under the armrest X To open: press button ;. X Fold up armrest. i In the stowage compartment, there is a

stowage tray.

X To close: fold the armrest down.

The armrest engages audibly.

Stowage space in the rear Stowage pockets G WARNING Storage bags are intended for storing light- weight items only. Heavy objects, objects with sharp edges or fragile objects may not be transported in the storage bag. In an accident, during hard braking, or sudden maneuvers, they could be thrown around inside the vehicle and cause injury to vehicle occupants. Storage bags cannot protect transported goods in the event of an accident.

The stowage pockets are located on the rear side of the front seats.

Stowage nets G WARNING Stowage nets are only intended for transporting light loads such as road maps, mail, etc. Do not use stowage nets to transport heavy, bulky, sharp-edged or fragile objects. In an accident, during hard braking or during a change of direction, they could be thrown around inside the vehicle and cause injury to vehicle occupants. Stowage nets cannot protect the transported loads in the event of an accident.

The stowage net is in the front-passenger footwell.

Cargo compartment enlargement Important safety notes G WARNING Always lock the seat backrest in its upright position when the rear seat bench is occupied, or the extended cargo volume is not in use. Check for secure locking by pushing and pulling on the seat backrest. In an accident, during hard braking or sudden maneuvers, loose items will be thrown around inside the vehicle. This can cause injury to vehicle occupants unless the items are securely fastened in the vehicle. To help avoid personal injury during a collision or sudden maneuver, exercise care when transporting cargo. G WARNING Failure to assure that the seat bench and seat backrests are locked into place could result in an increased chance of injury in an accident. Never place hands under seat or near any moving parts while a seat is being adjusted. For safety reasons, the rear seat bench must only be adjusted when the vehicle is stationary. Never drive a vehicle with the tailgate open. Deadly carbon monoxide (CO) gases may enter vehicle interior resulting in unconsciousness and death.

! Ensure that you remove all containers from the cup holder in the rear before folding the seat backrest and the seat cushion of the rear bench seat forwards. The rear bench seat is split symmetrically. The left-hand and right-hand rear seats can be folded down to increase the cargo compartment capacity. The following changes are possible: Rfold the seat backrests forward Rfold the rear bench seat back fully.

Folding the seat backrest forward

Stowage areas

265

To fold forward the seat backrests, proceed as follows: X Open the rear doors.

This allows you better access to release lever :.

X Remove the center head restraint

(Y page 88).

X Pull catch : in the direction of the arrow. The corresponding rear seat backrest is not engaged.

X Pull release lever :.

The corresponding seat backrest is released.

X Fold backrest ; backwards in the

direction of the arrow. The seat catch engages audibly.

X Install the head restraint (Y page 88).

Rear bench seat Seat backrest release lever

X Fold the backrest forwards.

The rear seat backrest engages audibly.

; Backrest folded forward

Folding the seat backrest back ! Make sure that the seat belt does not

become trapped when folding the rear seat backrest back. Otherwise, it could be damaged.

Seat backrest release lever : Long lever ; Short lever X Remove the head restraints (Y page 88). X Pull short lever ; in the direction of the

arrow and hold it.

X Pull long lever : in the direction of the

arrow and fold the seat backrest forwards.

266 Stowage areas

Folding the rear bench seat forward

X Fold rear seat backrest (Y page 265)

forwards.

X Pull catch : in the direction of the arrow.

The corresponding rear bench seat is released.

X Fold rear bench seat ; forwards.

; Rear bench seat folded forward Folding the rear bench seat into an upright position G WARNING Make sure that the rear bench seat and front seat backrest are correctly engaged in position. If the seat backrests or rear bench seat are not fully engaged and the following occurs: Rsharp braking Ra sudden change of direction Ran accident the seat backrests or rear bench seat may fold forwards and instead of being restrained by the seats as intended you could be injured by

them. Occupants could then also be injured in the event of an accident, e.g. by objects being thrown forwards from the cargo compartment.

X Fold the rear bench seat back. The seat catch engages audibly.

X Fold the backrest backwards

(Y page 265).

X Install the head restraints (Y page 88).

Securing cargo Important safety notes G WARNING Distribute the load on the cargo tie down rings evenly. Otherwise, vehicle occupants could be injured by objects being thrown around if you: Rbrake sharply Rchange direction suddenly Rare involved in an accident Please observe the loading guidelines.

Observe the following notes on securing loads: Rsecure the load using the cargo tie-down

rings.

Rdo not use elastic straps or nets to secure

a load, as these are only intended as an anti-slip protection for light loads.

Rdo not route tie-downs across sharp edges

or corners.

Rpad sharp edges for protection. Ronly use tie downs that have been checked in accordance with applicable standards, e.g. lashing nets or lashing straps.

Rfill the spaces between the load and the cargo compartment walls and the wheel mountings in a form-locking way. Only use dimensionally stable transportation aids for this, such as chocks, wooden fixings or padding.

Cargo tie-down rings in the cargo compartment

There are four cargo tie-down rings : mounted at the sides in the cargo compartment.

Cargo compartment cover Important safety notes ! When loading the vehicle, make sure that

you do not stack the load in the cargo compartment higher than the lower edge of the side windows. Do not place heavy objects on top of the cargo compartment cover.

The cargo compartment cover is located behind the rear bench seat backrest.

Opening and closing the cargo compartment cover

Stowage areas

267

X To open: pull cargo compartment

cover : back and clip it into the retainers on the left and right of the rear door. X To close: unclip cargo compartment

cover : and guide it forwards until it is completely rolled up.

Installing/removing the cargo compartment cover

X To remove: make sure that cargo compartment cover ; is rolled up.

X Slide catches : on the left-hand and right-

hand sides of cargo compartment cover ; towards the center of the vehicle. X Swing cargo compartment cover ; up and

out.

X To install: slide catches : towards the

center of the vehicle.

X Insert cargo compartment cover ; into

the recesses in the side trim.

X Push down the right-hand and left-hand

sides of cargo compartment cover ; until it engages.

X Slide catches : in the direction of the side

trim.

Roof carrier G WARNING Do not load items on the roof. It may cause instability during some maneuvers which could result in an accident.

268 Features

The roof is not suited for transporting loads. Never use roof rails or other accessories mounted on the roof.

Features Cup holders Important safety notes G WARNING In order to help prevent spilling liquids on vehicle occupants and/or vehicle equipment, only use containers that fit into the cup holder. Use lids on open containers and do not fill containers to a height where the contents, especially hot liquids, could spill during braking, vehicle maneuvers, or in an accident. Liquids spilled on vehicle occupants may cause serious personal injury. Liquids spilled on vehicle equipment may cause damage not covered by the Mercedes-Benz Limited Warranty. When not in use, keep the cup holder closed. An open cup holder may cause injury to you or others when contacted during braking, vehicle maneuvers, or in an accident. Keep in mind that objects placed in the cup holder may come loose during braking, vehicle maneuvers, or in an accident and be thrown around in the vehicle interior. Objects thrown around in the vehicle interior may cause an accident and/or serious personal injury.

Cup holder on the center console

X Fold cup holder : all the way up.

Cup holders in the rear compartment ! Ensure that you remove all containers from the cup holder in the rear before folding the seat backrest and the seat cushion of the rear bench seat forwards.

: Cup holders

Sun visors Overview of sun visors G WARNING Do not use the vanity mirror while driving. Keep the vanity mirrors in the sun visors closed while the vehicle is in motion. Reflected glare can endanger you and others.

: Sun visor ; Bracket = Mirror cover ? Mirror light

Vanity mirror in the sun visor

: Sun visor ; Bracket = Mirror cover ? Mirror light Mirror lights ? will only function if sun visor : is clipped into bracket ;. X Fold down sun visor :. X Fold up mirror cover =.

Mirror lights ? are switched on automatically.

Glare from the side

: Sun visor ; Bracket = Mirror cover ? Mirror light X Fold down sun visor :. X Pull sun visor : from bracket ;. X Swing sun visor : to the side.

Features

269

Stowage compartment/ashtray Stowage compartment/ashtray in the center console

: Cover ; Insert i On new vehicles, insert ; is stored in the glove box. Install the insert before using the ashtray.

X To open: press cover : and then release

it. The ashtray opens.

X To remove the insert: make sure that the engine is switched off and that the parking brake has been applied to secure the vehicle against rolling away. X Move the selector lever to N. X Press down cover :. Insert ; is released.

X Pull insert ; upwards and remove it. X To install the insert: install insert ; from

above.

X Push insert ; down.

Insert ; audibly engages.

X To close: close cover : fully. i The ashtray is lit up if the low-beam

headlamps are on.

270 Features

Ashtray in the rear compartment

X To open: fold cover ; out in the direction

of the arrow.

X To remove the insert: press retaining

lug : and pull insert = upwards and out. X To install the insert: install insert = from

above.

X To close: close cover ; fully.

Cigarette lighter G WARNING When leaving the vehicle, always remove the SmartKey from the ignition lock. Always take the SmartKey with you and lock the vehicle. Do not leave children unattended in the vehicle, even if they are secured in a child restraint system, or with access to an unlocked vehicle. A child's unsupervised access to a vehicle could result in an accident and/or serious personal injury. The children could: Rinjure themselves on parts of the vehicle Rbe seriously or fatally injured through

excessive exposure to extreme heat or cold Rinjure themselves or cause an accident with

vehicle equipment that can be operated even if the SmartKey is removed from the ignition lock or removed from the vehicle, such as seat adjustment, steering wheel adjustment, or the memory function

If children open a door, they could injure other persons or get out of the vehicle and injure themselves or be injured by following traffic. Do not expose the child restraint system to direct sunlight. The child restraint system's metal parts, for example, could become very hot, and the child could be burned on these parts. G WARNING Never touch the heating element or sides of the lighter; they are extremely hot. Hold the knob only. Make sure any children traveling with you do not injure themselves or start a fire with the hot cigarette lighter.

! The 12 V socket in the cigarette lighter

can be used for accessories (up to a maximum of 180 W), as long as they have the standard socket type for cigarette lighters. Note that the socket in the cigarette lighter can be damaged when connecting accessories, for example by: Rfrequent insertion and removal Rsockets that do not fit correctly A damaged socket can cause the cigarette lighter to stop working.

X Press in cigarette lighter :.

Cigarette lighter : will pop out automatically when the heating element is red-hot.

12 V sockets General notes ! If you are simultaneously using all three sockets in the vehicle, make sure that you do not exceed the maximum current draw of 45 A. Otherwise, you will overload the fuses.

The sockets can be used for accessories with a maximum current draw of 180 W (15 A), e.g. lamps or chargers for mobile phones. If you use the sockets for long periods when the engine is switched off, the battery may discharge. X Turn the SmartKey to position 2 in the

ignition lock.

Socket in the front-passenger footwell

Features

271

Socket in the rear compartment

The socket is located on the center console in the rear compartment. X Lift up the cover of the socket.

Socket in the cargo compartment

X Lift up the cover of the socket. i The cigarette lighter socket can be also used (Y page 270). This is the case even if the SmartKey has been removed from the ignition lock.

The socket is located in the cargo compartment on the left-hand side, when viewed in the direction of travel, next to the rear door. X Lift up the cover of the socket.

115 V socket G WARNING The 115 V AC power socket operates on high voltage. Use the 115 V AC power socket in the vehicle with the same caution and care that you would take with power sockets at home. Keep fluids away from the 115 V AC power socket. Do not use liquids or sharp tools to clean the power socket. Keep the cover of the 115 V AC power socket closed

272 Features

when not in use. Otherwise, you could suffer an electric shock and be seriously or even fatally injured. G WARNING Any device that you connect must have a suitable plug and meet U.S. standards. Never pull at a cable to disconnect a plug from a 115 V AC power socket. Never use a damaged connection cable. The 115 V AC power socket must never be connected to another 115 V AC power source. Do not use a converter with an earthed plug for the 115 V AC power socket. This could cause serious injury to you and/or other people. G WARNING If the 115 V AC power socket is damaged or pulled out of the trim, do not use or touch the 115 V AC power socket. The use of a 115 V AC power socket that has been damaged or pulled out of the trim could cause serious injury to you or others.

115 V power socket : provides an AC voltage of 115 V so that small electronic devices can be connected. These devices, such as games consoles, chargers and laptops, should not consume more than a maximum of 150 W altogether.

Requirements for operation of these devices: Rthe 12 V sockets in the rear compartment

and the cargo compartment are operational (Y page 271).

Rthe plug of the electronic device is plugged

into 115 V power socket :.

Rthe on-board power supply is within a

permissible voltage range.

Rthe electronic device's maximum power

output does not exceed 150 W.

X Open flap =. X Switch on the ignition. X Insert the plug of the electronic device into

115 V power socket :. Indicator lamp ; lights up. If indicator lamp ; does not light up, please read the section on malfunctions.

X To turn off: disconnect the plug from

115 V power socket :. Ensure that you do not pull on the cord.

X Close flap =. Possible causes of malfunctions: Rthe on-board power supply is not within a

permissible voltage range.

Rthe temperature of the DC/AC converter is

temporarily too high.

Rsome small electronic devices have a constant nominal power of less than 150 W, but a very high switch-on current. In that case, there is a possibility that these devices will not function properly as 115 V socket : is not able to provide a high enough current.

X If indicator lamp ; still does not light up,

contact a qualified specialist workshop.

mbrace Important safety notes ! You must have a license agreement to activate the mbrace service. Ensure that your system is activated and ready for use,

and press the E MB Info call button to register. If one of these steps is not carried out, it may not be possible to activate the system. If you have questions about the activation, contact one of the following telephone hotlines: RUSA: Response Center at

1-888-990-9007

RCanada: Customer Service at

1-888-923-8367

USA only: shortly after successfully registering with the mbrace service a user ID and password will be sent to you by post. You can use this password to log onto the mbrace area under "Owners Online" at http:// www.mbusa.com. The mbrace system is available if: Rit has been activated and is operational. Activation requires an available mobile phone network, a valid SIM card and a subscription to a security service. Rthe battery is sufficiently charged. Rthe corresponding mobile phone network

is available for transmitting data to the Customer Center.

i Determining the location of the vehicle on a map is only possible if there is sufficient GPS reception and the vehicle position can be forwarded to the Customer Center.

The mbrace system To adjust the volume during an mbrace call, proceed as follows: X Press the W or X button on the

multifunction steering wheel.

or X Use the COMAND volume control. The mbrace system provides three different services: Rautomatic and manual emergency call RRoadside Assistance call RMB Info call

Features

273

USA only: you can find further information and a description of all available features under "Owners Online" at http:// www.mbusa.com.

System self-test G WARNING A malfunction in the system has been detected if one of the following conditions occurs: Rthe indicator lamp in the SOS button does

not light up during the system self- diagnosis.

Rthe indicator lamp in the º Roadside

Assistance button does not light up during the system self-diagnosis.

Rthe indicator lamp in the E information button does not light up during the system self-diagnosis.

Rthe indicator lamp in the SOS button,

º Roadside Assistance button or E information button continues to be lit red after the system self-diagnosis. Rthe Tele Aid inoperative or Tele Aid not activated message appears on the multifunction display after the system self- diagnosis.

If a malfunction is indicated as outlined above, the system may not operate as expected. In the event of an emergency, assistance must be summoned by other means. Have the system checked at the nearest authorized Mercedes-Benz Center or contact the following service hotlines: RUSA: Response Center at

1-888-990-9007

RCanada: Customer Service at

1-888-923-8367

After you have switched on the ignition, the system carries out a self-diagnosis.

Once the connection has been made, the Call Connected message appears in the multifunction display. All important information on the emergency is provided, for example: RCurrent location of the vehicle (as

determined by the GPS system)

RVehicle model RVehicle color RVehicle identification number A short time after the emergency call is initiated, a voice connection is automatically established between the Response Center and the vehicle occupants. If the vehicle occupants are able to respond, the Response Center will attempt to obtain more detailed information on the emergency. i If there is no response from the vehicle occupants, an ambulance is immediately sent to the vehicle.

Making an emergency call G WARNING If you feel at any way in jeopardy when in the vehicle (e.g. smoke or fire in the vehicle, vehicle in a dangerous road location), please do not wait for voice contact after you have pressed the SOS button. Carefully leave the vehicle and move to a safe location. The Response Center will automatically contact local emergency officials with the vehicle's approximate location if they receive an automatic SOS signal and cannot make voice contact with the vehicle occupants.

274 Features

Emergency call Important safety notes G WARNING If the indicator lamp in the SOS button is flashing continuously and there was no voice connection to the Response Center established, then the mbrace system could not initiate an emergency call (e.g. the relevant cellular phone network is not available). The message Call Failed appears in the multifunction display for approximately 10 seconds. Should this occur, assistance must be summoned by other means.

! You must have a license agreement to activate the mbrace service. Ensure that your system is activated and ready for use, and press the E MB Info call button to register. If one of these steps is not carried out, it may not be possible to activate the system. If you have questions about the activation, contact one of the following telephone hotlines: RUSA: Response Center at

1-888-990-9007

RCanada: Customer Service at

1-888-923-8367

An emergency call is dialed automatically if an air bag or Emergency Tensioning Device is triggered. i An automatically dialed mbrace

emergency call cannot be canceled. An emergency call can also be initiated manually. As soon as the emergency call has been initiated, the indicator lamp in the SOS button flashes. The Connecting Call message appears on the multifunction display. COMAND is muted.

X To initiate an emergency call

manually: press cover : briefly to open.

X Press SOS button ; briefly.

The indicator lamp in SOS button ; flashes until the emergency call is concluded.

X Wait for the voice connection with the

Response Center.

X After the emergency call, close cover :.

Roadside Assistance button

X Open the stowage compartment under the

armrest (Y page 263).

X Press Roadside Assistance button : for

more than two seconds. A call to a Mercedes-Benz Roadside Assistance Representative is initiated. Indicator lamp ; in Roadside Assistance button : flashes while the call is active. The Connecting Call message appears in the multifunction display and the COMAND system is muted. If a connection can be made, the Call Connected message appears in the multifunction display. If a mobile phone network is available and there is sufficient GPS reception, the mbrace system transmits data to the Response Center, for example: RCurrent location of the vehicle RVehicle identification number

1 USA only.

Features

275

RVehicle model RVehicle color i The COMAND display shows that an

mbrace call is active. You can switch to the navigation menu during the call by pressing the NAVI button on COMAND. Voice output is not available.

A voice connection is established between the Mercedes-Benz Roadside Assistance Representative and the vehicle occupants. The Mercedes-Benz Roadside Assistance Representative either sends a qualified Mercedes-Benz technician or makes arrangements for your vehicle to be transported to the nearest authorized Mercedes-Benz Center. You may be charged for services such as repair work and/or towing. Further details are available in your mbrace manual. X Describe the type of assistance needed. i If the indicator lamp in Roadside

Assistance button : is flashing continuously and no voice connection with the Response center has been established, then the mbrace system has not been able to initiate a Roadside Assistance call (e.g. the relevant mobile phone network is not available). The Call Failed message appears in the multifunction display.

X To end a call: press the ~ button on the

multifunction steering wheel.

or X Press the corresponding button for ending

a phone call on COMAND.

i Sign and drive services1: you are not

charged for services such as jump-starting, providing a few gallons of fuel for a fuel tank that has been run dry or changing a faulty tire with the vehicle's own spare wheel.

276 Features

MB Info call button

X Open the stowage compartment under the

armrest (Y page 263).

X Press Roadside Assistance button : for

more than two seconds. A call to a Mercedes-Benz Roadside Assistance Representative is initiated. Indicator lamp ; in Roadside Assistance button : flashes while the call is active. The Connecting Call message appears in the multifunction display and the COMAND system is muted. If a connection can be made, the Call Connected message appears in the multifunction display. If a mobile phone network is available and there is sufficient GPS reception, the mbrace system transmits data to the Response Center, for example: RCurrent location of the vehicle RVehicle identification number RVehicle model RVehicle color i The COMAND display shows that an

mbrace call is active. You can switch to the navigation menu during the call by pressing the NAVI button on COMAND. Voice output is not available.

A voice connection between the Response Center and the vehicle occupants is established. You can obtain information on how to operate your vehicle's systems, on the

2 USA only.

location of the nearest authorized Mercedes- Benz Center, and on further products and services offered by Mercedes-Benz USA. You can find further information on the mbrace system at http:// www.mbusa.com2 Log in under "Owners Online". i If the indicator lamp in MB Info call

button : is flashing continuously and no voice connection with the Response center has been established, then the mbrace system has not been able to initiate an MB Info call (e.g. the relevant mobile phone network is not available). The Call Failed message appears in the multifunction display.

X To end a call: press the ~ button on the

multifunction steering wheel.

or X Press the corresponding button for ending

a phone call on COMAND.

Call priority When service calls are active, e.g. Roadside Assistance or MB Info calls, an emergency call can still be initiated. In this case, an emergency call has the highest priority and takes precedence over all other active calls. The indicator lamp of the respective button flashes until the call is ended. An emergency call can only be terminated by the Response Center. All other calls can be ended by pressing the ~ button on the multifunction steering wheel or the corresponding COMAND button for ending a telephone call. i When an mbrace call has been initiated, COMAND is muted. The mobile phone is no longer connected to COMAND. However, if you want to use your mobile phone, we recommend that you do this only when the vehicle is stationary and in a safe location.

Downloading destinations in COMAND Destination Download gives you access to a database with over ten million points of interest (POIs) which can be downloaded onto the navigation system of your vehicle. If you know the destination, you can download the address or obtain the location of points of interest (POIs) or important destinations in the surrounding area. You are prompted to confirm route guidance to the address entered. i Information on the components and operating principles of the COMAND system can be found in the separate COMAND operating instructions. X Select Yes with the = or ; button on COMAND.

X Confirm with the 9 button on COMAND. The system calculates the route and subsequently starts the route guidance with the address entered. i If you select No, the address can be stored in the address book.

i The Destination Download function is

available if the corresponding mobile phone network is available and data transfer is possible.

Search & Send "Search & Send" is a destination entry service. You can find further information on "Search & Send" in the separate COMAND operating instructions.

Vehicle remote opening If you have unintentionally locked your vehicle (e.g. the SmartKey is inside the vehicle) and a replacement key is not available: X Contact the following service hotlines:

3 USA only.

Features

277

RUSA: Response Center at

1-888-990-9007

RCanada: Customer Service at

1-888-923-8367

You will be asked for your password.

X Return to your vehicle at the time arranged

with the Response Center.

X Press the release button on the door handle of the rear door for at least 20 seconds until the indicator lamp in the SOS button (Y page 274) flashes. The Connecting Call message appears on the multifunction display.

Alternatively, the vehicle can be opened via the Internet in the "Owner's Online" section using your identification number and password3. i Vehicle remote opening is only possible if the corresponding mobile phone network is accessible. The SOS button flashes and the Connecting Call message appears in the multifunction display to confirm that the command for vehicle remote unlocking has been received. If the lock cylinder on the rear door is pressed for longer than 20 seconds before receiving authorization for remote unlocking from the Response center, you must wait 15 minutes before you can press the lock cylinder on the rear door again.

Vehicle remote closing The remote closing feature can be used when you have forgotten to lock the vehicle and you are no longer nearby. The vehicle can then be locked by the Mercedes-Benz Customer Assistance Center. The vehicle can be remotely locked within four days of the ignition being turned off. X Contact the following service hotlines:

278 Features

RUSA: Mercedes-Benz Customer Assistance Center at 1-800-FOR- MERCedes (1-800-367-6372) or 1-888-990-9007

RCanada: Customer Service at

1-888-923-8367

You will be asked for your PIN. The next time you are inside the vehicle and you switch on the ignition, the Tele Aid Doors Locked Remotely message appears in the multifunction display. USA only: alternatively, the vehicle can be locked via: Rthe Internet, under the "Owners Online"

section

Rthe telephone application (e.g. iPhone®,

Blackberry)

To do this, you will need your identification number and password. i The vehicle remote closing feature is

available when the relevant mobile phone network is available and data connection is possible.

Stolen vehicle recovery service If your vehicle has been stolen: X Contact the police.

The police will issue an incident report. This report has a number.

X Forward this number to the Response

Center together with your PIN. The Response Center will then attempt to covertly contact the mbrace system. The Response Center contacts you and the local law enforcement authority if the vehicle is located. However, only the law enforcement agency is informed of the location of the vehicle.

i If the anti-theft alarm system is active for

longer than 30 seconds, mbrace is automatically connected with the Customer Assistance center.

Vehicle remote malfunction diagnosis With the vehicle remote malfunction diagnosis (Vehicle Health Check), the Customer Assistance center can provide improved support for problems with your vehicle. During an existing call, vehicle data is transferred to the Customer Assistance center. The customer service representative can use the received data to decide what kind of assistance is required. You are then, for example, guided to the nearest Mercedes- Benz Service center or a recovery vehicle is called. If vehicle data needs to be transferred during an MB Info call or a Roadside Assistance call, this is initiated by the Customer Assistance center. You will see the Roadside Assistance Connected message in the COMAND display. If the vehicle remote malfunction diagnosis is able to be started, the Request for vehicle diagnosis received. Start vehicle diagnosis? message appears in the display. X Press Yes to confirm the message. X If the Vehicle Diagnosis: Please start ignition message appears: turn the SmartKey to position 2 in the ignition lock. X If the Please follow the instructions received by phone and move your vehicle into a safe position message appears: follow the instructions of the customer service representative. The message in the display disappears. If you select Cancel, the vehicle remote malfunction diagnosis is canceled completely. The vehicle operating state check begins. Meanwhile, the Vehicle diagnosis activated message appears. When the check is finished, the Sending vehicle diagnosis data... (Voice connection may be interrupted during data transfer) message appears.

The vehicle data can now be sent to the Customer Assistance center. X Press OK to confirm the message. The voice connection with the Customer Assistance center is terminated. The Vehicle Diagnosis: Transferring data... message appears. The vehicle data is sent to the Customer Assistance center.

Depending on what the customer service representative agreed with you, the voice connection is re-established after the transfer is complete. If necessary, you will be contacted at a later time by another means, e.g. by e-mail or phone. Further functions of the vehicle remote malfunction diagnosis include, for example: Rtransfer of service data to the Customer Assistance center. If a service is overdue, the COMAND display shows a message about various special offers at your workshop.

Rmonthly status information e-mail on oil level, air pressure, maintenance, brakes, etc. If applicable, you will receive information on special offers in the e-mail. USA only: this information can also be called up under "Owners Online" at http:// www.mbusa.com.

Information on the data stored in the vehicle (Y page 24). Information on Roadside Assistance (Y page 22).

Downloading routes Downloading routes allows you to transfer and save predefined routes in the navigation system. To do this, an SD memory card must be inserted into the COMAND system. If no SD memory card is inserted, you must insert the card into the card slot on the COMAND system before saving. A route can be prepared and sent either by a customer service representative or via the

Features

279

mbrace portal on the Internet. Each route can include up to 20 way points. When a route has been received by the navigation system, the 'Route name' has been saved to memory card. Do you want to start route guidance? message appears on the COMAND display. The route is saved to the SD memory card. X To start route guidance: select Yes. An overview of the route is shown in the display. i If you select No, the saved route can be called up later in the navigation menu. X Select Start. Route guidance is started.

i Downloaded and saved data can be called up again in COMAND. Further information can be found in the "COMAND", "Online and Internet services" and "Download destination/route" sections.

Speed alert You can define the upper speed limit, which must not be exceeded by the vehicle. If this selected speed is exceeded by the vehicle, a message will be sent to the Customer Assistance center. The Customer Assistance center then forwards this information to you. You can select the way in which you receive this information beforehand. Possible options include text message, e-mail or an automated call. The data which is sent to the Customer Assistance center contains the following information: Rthe location where the speed limit was

exceeded

Rthe time at which the speed limit was

exceeded

Rthe selected speed limit which was

exceeded

280 Features

Geo fencing Geo fencing allows you to select areas which the vehicle should not enter or leave. You will be informed if the vehicle crosses the boundaries of the selected areas. You can select the way in which you receive this information beforehand. Possible options include text message, e-mail or an automated call. The area can be determined as either a circle or a polygon with a maximum of ten corners. You can specify up to ten areas simultaneously. Different settings are possible for each area. USA only: these settings can be called up under "Owners Online" at http:// www.mbusa.com. Alternatively, you can trigger an MB Info call and inform the customer service representative that you wish to activate geo fencing. Currently inactive areas can be activated by text message.

Triggering the vehicle alarm With this function, you can trigger the vehicle's panic alarm via text message. An alarm sounds and the exterior lighting flashes. Depending on the setting, the panic alarm lasts five or ten seconds. Afterwards, the alarm switches off.

Brush guard (USA only) G WARNING The brush guard is designed solely to enhance the appearance of the vehicle and help protect grille and headlamps from minor mishaps, either on or off road. Since the safety characteristics are limited in the event of an accident, brush guard are not intended to prevent injury or damage in the event of an accident. Also observe state and local regulations on installation and use.

Raise and lower the brush guard in an open space with plenty of room.

i If you wish to remove the brush guard, contact a qualified specialist workshop.

Garage door opener Important safety notes G WARNING Before programming the integrated remote control to a garage door opener or gate operator, make sure people and objects are out of the way of the device to prevent potential harm or damage. When programming a garage door opener, the door moves up or down. When programming a gate operator, the gate opens or closes. Do not use the integrated remote control with any garage door opener that lacks safety stop and reverse features as required by U.S. federal safety standards (this includes any garage door opener model manufactured before April 1, 1982). A garage door that cannot detect an object - signaling the door to stop and reverse - does not meet current U.S. federal safety standards. When programming a garage door opener, park vehicle outside the garage. Do not run the engine while programming the integrated remote control. Inhalation of exhaust gas is hazardous to your health. All exhaust gas contains carbon monoxide (CO), and inhaling it can cause unconsciousness and possible death. All exhaust gas contains carbon monoxide (CO), and inhaling it can cause unconsciousness and possible death.

You can use the HomeLink® garage door opener integrated into the rear-view mirror to operate up to three different gate/garage door opener systems.

i Certain garage door drives are

incompatible with the integrated garage door opener. If you have difficulty programming the integrated garage door opener, contact an authorized Mercedes- Benz Center. You can also contact the following service hotlines: RUSA: Mercedes-Benz Customer

Assistance Center at 1-800-FOR-MERCedes

RCanada: Customer Service at

1-800-387-0100

i USA only:

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. this device must accept any interference received, including interference that may cause undesired operation. Any unauthorized modification to this device could void the user's authority to operate the equipment.

i Canada only:

This device complies with the RSS-210
Rules of Industry Canada. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. this device must accept any interference received, including interference that may cause undesired operation of the device. Any unauthorized modification to this device could void the user's authority to operate the equipment.

Programming the remote control Programming G WARNING Only press the button on the integrated garage door opener if there are no persons or objects present within the sweep of the

Features

281

garage door. Persons could otherwise be injured as the door moves.

Indicator lamp

Integrated remote control in the rear-view mirror ;=? Transmitter buttons

Garage door remote control Transmitter button on the garage door remote control

Garage door remote control A is not part of the garage door opener. i To achieve the best result, insert new batteries in garage door remote control A of your garage door drive before programming.

X Delete the memory of the integrated remote control (Y page 284) before programming it for the first time.

X Turn the SmartKey to position

2(Y page 139) in the ignition lock.

X Press and hold transmitter button ;, =

or ?. After a short time, indicator lamp : will start flashing. It flashes approximately once per second.

i Indicator lamp : flashes immediately

the first time that the transmitter button is programmed. If this transmitter button has already been programmed, indicator lamp : will only start flashing at a rate of once a second after 20 seconds have elapsed.

X Continue to hold the transmitter button.

282 Features

X Point transmitter button A of garage door remote control B towards the transmitter buttons on the rear-view mirror at a distance of 2 to 12 inches (5 to 30 cm).

i The distance between garage door remote control A and the integrated garage door opener depends on the system of the garage door drive. Several attempts might be necessary. You should test every position for at least 20 seconds before trying another position.

X Keep transmitter button B on garage door remote control A pressed until indicator lamp : starts to flash rapidly. The programming has been successful if indicator lamp : flashes rapidly.

X Release transmitter buttons ;, = or ?

on the integrated remote control and transmitter button B on the garage door remote control.

If indicator lamp : goes out after approximately 20 seconds and has not flashed rapidly: X Release transmitter buttons ;, = or ?

on the integrated remote control and transmitter button B on the garage door remote control.

X Repeat the procedure for the other

transmitter buttons. When doing so, vary the distance between the garage door's remote control and the transmitter buttons in the rear-view mirror.

i If the garage door system works with a

rolling code, you must synchronize the remote control integrated in the rear-view mirror with the garage door system receiver after programming. You will find further information in the garage door opening system's operating instructions, e.g. the sections on "Synchronizing the transmitter" or "Registering a new transmitter". You can also call the hotline mentioned above.

Synchronizing the rolling code

Indicator lamp

Integrated remote control in the rear-view mirror ;=? Transmitter buttons

Garage door remote control Transmitter button on the garage door remote control

Your vehicle must be within reach of the garage door or exterior gate drive. Make sure that neither your vehicle nor any persons/ objects are present within the sweep of the door or gate. Observe the safety notes when performing the rolling code synchronization (Y page 280). X Turn the SmartKey to position

2(Y page 139) in the ignition lock.

X Press the programming button of the door

or gate drive (see the door or gate drive operating instructions, e.g. under "Programming of additional remote controls").

i Usually, you now have 30 seconds to

initiate the next step.

X Press previously programmed button ;,

= or ? of the integrated garage door opener until the door closes. The rolling code synchronization is then complete.

Notes on programming the remote control Canadian radio frequency laws require a "break" (or interruption) of the transmission

signals after broadcasting for a few seconds. Therefore, these signals may not last long enough for the integrated remote control to recognize the signal during programming. Comparable with Canadian law, American