2006 GMC Savana Owners Manual

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2. Turn the wrench counterclockwise until approximately 6 inches (15 cm) of cable is exposed. {CAUTION: Someone standing too close during the procedure could be injured by the jack. If the spare tire does not slide off the jack completely, make sure no one is behind you or on either side of you as you pull the jack out from the spare. 3. Connect the jack handle (C) and jack handle extension (B) together and press the retention clip (arrow) so it engages. 1. Check under the vehicle to see if the cable end is visible. If the cable is not visible, start this procedure at Step 6. 5-80 4. Attach the jack handle/jack handle extension to the jack. With the UP mark facing you, slide the ratchet onto the end of the jack handle extension. The set-up should look like the picture above. 8. Disconnect the jack handle from the jack and carefully remove the jack. Use one hand to push against the spare while ﬁrmly pulling the jack out from under the spare tire with the other hand. If the spare tire is hanging from the cable, slide the ratchet onto the wheel wrench and insert the wheel wrench into the hoist shaft hole above the bumper. Turn the wheel wrench counterclockwise to lower the spare the rest of the way. Be sure the DOWN mark on the ratchet is facing you. 9. Tilt the retainer at the end of the cable and pull it through the wheel opening. Pull the tire out from under the vehicle. If you drive away before the spare tire or Notice: secondary latch system cable has been reinstalled, you could damage your vehicle. Always reinstall this cable before driving your vehicle. 10. If the cable is hanging under the vehicle, turn the wheel wrench in the hoist shaft hole in the bumper clockwise to raise the cable back up. Have the hoist assembly inspected as soon as you can. You will not be able to store a spare or ﬂat tire using the hoist assembly until it has been repaired or replaced. To continue changing the ﬂat tire, return to Step 4 of Removing the Flat Tire and Installing the Spare Tire on page 5-74. 5-81 5. Place the jack under the vehicle, ahead of the rear bumper. Position the center lift point of the jack under the center of the spare tire and turn the handle clockwise to raise the jack until it lifts the secondary latch spring. 6. Keep raising the jack until the spare tire stops moving upward and is held ﬁrmly in place. This lets you know that the secondary latch has released. The spare tire is now balancing on the jack. 7. Lower the jack by turning the ratchet counterclockwise. Keep lowering the jack until the spare tire slides off the jack or is hanging by the cable. Storing a Flat or Spare Tire and Tools {CAUTION: Storing a jack, a tire, or other equipment in the passenger compartment of the vehicle could cause injury. In a sudden stop or collision, loose equipment could strike someone. Store all these in the proper place. 1. Put the tire on the ground at the rear of the vehicle with the valve stem pointed down. 5-82 2. Pull the retaining bar through the center of the wheel, making sure it is properly attached. 3. Pull the wheel toward the rear of the vehicle, keeping the cable tight. 4. With the UP side facing you, attach the ratchet to the wheel wrench. 5. Put the ﬂat end of the wheel wrench on an angle through the hole in the rear door frame, above the bumper. 6. Raise the tire fully against the underside of the vehicle. Continue turning the ratchet until the tire is secure and the cable is tight. The spare tire hoist cannot be overtightened. Spare Tire Your vehicle, when new, had a fully inﬂated spare tire. A spare tire may lose air over time, so check its inﬂation pressure regularly. See Inﬂation - Tire Pressure on page 5-59 and Loading Your Vehicle on page 4-30 for information regarding proper tire inﬂation and loading your vehicle. For instructions on how to remove, install or store a spare tire, see Removing the Flat Tire and Installing the Spare Tire on page 5-74 and Storing a Flat or Spare Tire and Tools on page 5-82. After installing the spare tire on your vehicle, you should stop as soon as possible and make sure the spare is correctly inﬂated. Have the damaged or ﬂat road tire repaired or replaced as soon as you can and installed back onto your vehicle. This way, a spare tire will be available in case you need it again. Your vehicle may have a different size spare tire than the road tires — those originally installed on your vehicle. This spare tire was developed for use on your vehicle, so it’s all right to drive on it. If your vehicle has a spare tire that does not match your vehicle’s original road tires and wheels in size and type, do not include the spare in the tire rotation. 5-83 7. Make sure the tire is stored securely. Push, pull (A), and then try to turn (B) the tire. If the tire moves, use the ratchet to tighten the cable. You will hear two clicks when the tire is up all the way. 8. Return the jacking equipment to the proper location. Secure the items and replace the jack cover. Appearance Care Cleaning the Inside of Your Vehicle Your vehicle’s interior will continue to look its best if it is cleaned often. Although not always visible, dust and dirt can accumulate on your upholstery. Dirt can damage carpet, fabric, leather, and plastic surfaces. Regular vacuuming is recommended to remove particles from your upholstery. It is important to keep your upholstery from becoming and remaining heavily soiled. Soils should be removed as quickly as possible. Your vehicle’s interior may experience extremes of heat that could cause stains to set rapidly. Lighter colored interiors may require more frequent cleaning. Use care because newspapers and garments that transfer color to your home furnishings may also transfer color to your vehicle’s interior. When cleaning your vehicle’s interior, only use cleaners speciﬁcally designed for the surfaces being cleaned. Permanent damage may result from using cleaners on surfaces for which they were not intended. Use glass cleaner only on glass. Remove any accidental over-spray from other surfaces immediately. To prevent over-spray, apply cleaner directly to the cleaning cloth. 5-84 If you use abrasive cleaners when cleaning Notice: glass surfaces on your vehicle, you could scratch the glass and/or cause damage to the rear window defogger. When cleaning the glass on your vehicle, use only a soft cloth and glass cleaner. Many cleaners contain solvents that may become concentrated in your vehicle’s breathing space. Before using cleaners, read and adhere to all safety instructions on the label. While cleaning your vehicle’s interior, maintain adequate ventilation by opening your vehicle’s doors and windows. Dust may be removed from small buttons and knobs using a small brush with soft bristles. Your GM dealer has a product for cleaning your vehicle’s glass. Should it become necessary, you can also obtain a product from your GM dealer to remove odors from your vehicle’s upholstery. Do not clean your vehicle using the following cleaners or techniques: • Never use a knife or any other sharp object to remove a soil from any interior surface. • Never use a stiff brush. It can cause damage to your vehicle’s interior surfaces. • Never apply heavy pressure or rub aggressively with a cleaning cloth. Use of heavy pressure can damage your interior and does not improve the effectiveness of soil removal. • Use only mild, neutral-pH soaps. Avoid laundry detergents or dishwashing soaps with degreasers. Using too much soap will leave a residue that leaves streaks and attracts dirt. For liquid cleaners, about 20 drops per gallon (3.78 L) of water is a good guide. • Do not heavily saturate your upholstery while cleaning. • Damage to your vehicle’s interior may result from the use of many organic solvents such as naptha, alcohol, etc. Fabric/Carpet Use a vacuum cleaner with a soft brush attachment frequently to remove dust and loose dirt. A canister vacuum with a beater bar in the nozzle may only be used on ﬂoor carpet and carpeted ﬂoor mats. For soils, always try to remove them ﬁrst with plain water or club soda. Before cleaning, gently remove as much of the soil as possible using one of the following techniques: • For liquids: gently blot the remaining soil with a paper towel. Allow the soil to absorb into the paper towel until no more can be removed. • For solid dry soils: remove as much as possible and then vacuum. To clean, use the following instructions: 1. Saturate a lint-free, clean white cloth with water or club soda. 2. Wring the cloth to remove excess moisture. 3. Start on the outside edge of the soil and gently rub toward the center. Continue cleaning, using a clean area of the cloth each time it becomes soiled. 4. Continue to gently rub the soiled area until the cleaning cloth remains clean. 5. If the soil is not completely removed, use a mild soap solution and repeat the cleaning process that was used with plain water. If any of the soil remains, a commercial fabric cleaner or spot lifter may be necessary. When a commercial upholstery cleaner or spot lifter is to be used, test a small hidden area for colorfastness ﬁrst. If the locally cleaned area gives any impression that a ring formation may result, clean the entire surface. After the cleaning process has been completed, a paper towel can be used to blot excess moisture from the fabric or carpet. 5-85 Instrument Panel, Vinyl, and Other Plastic Surfaces A soft cloth dampened with water may be used to remove dust. If a more thorough cleaning is necessary, a clean soft cloth dampened with a mild soap solution can be used to gently remove dust and dirt. Never use spot lifters or removers on plastic surfaces. Many commercial cleaners and coatings that are sold to preserve and protect soft plastic surfaces may permanently change the appearance and feel of your interior and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean your vehicle’s interior because they can alter the appearance by increasing the gloss in a non-uniform manner. Some commercial products may increase gloss on your instrument panel. The increase in gloss may cause annoying reﬂections in the windshield and even make it difficult to see through the windshield under certain conditions. Care of Safety Belts Keep belts clean and dry. {CAUTION: Do not bleach or dye safety belts. If you do, it may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water. Weatherstrips Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather frequent application may be required. See Recommended Fluids and Lubricants (Gasoline Engine) on page 6-13. 5-86 Washing Your Vehicle The paint ﬁnish on the vehicle provides beauty, depth of color, gloss retention, and durability. The best way to preserve the vehicle’s ﬁnish is to keep it clean by washing it often with lukewarm or cold water. Do not wash the vehicle in the direct rays of the sun. Use a car washing soap. Do not use strong soaps or chemical detergents. Be sure to rinse the vehicle well, removing all soap residue completely. GM-approved cleaning products can be obtained from your dealer. See Vehicle Care/Appearance Materials on page 5-91. Do not use cleaning agents that are petroleum based, or that contain acid or abrasives. All cleaning agents should be ﬂushed promptly and not allowed to dry on the surface, or they could stain. Dry the ﬁnish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting. High pressure car washes may cause water to enter the vehicle. Cleaning Exterior Lamps/Lenses Use only lukewarm or cold water, a soft cloth and a car washing soap to clean exterior lamps and lenses. Follow instructions under Washing Your Vehicle on page 5-87. Finish Care Occasional waxing or mild polishing of your vehicle by hand may be necessary to remove residue from the paint ﬁnish. You can get GM-approved cleaning products from your dealer. See Vehicle Care/Appearance Materials on page 5-91. If your vehicle has a “basecoat/clearcoat” paint ﬁnish, the clearcoat gives more depth and gloss to the colored basecoat. Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint ﬁnish. Notice: Machine compounding or aggressive polishing on a basecoat/clearcoat paint ﬁnish may damage it. Use only non-abrasive waxes and polishes that are made for a basecoat/clearcoat paint ﬁnish on your vehicle. Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage your vehicle’s ﬁnish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter. 5-87 Exterior painted surfaces are subject to aging, weather and chemical fallout that can take their toll over a period of years. You can help to keep the paint ﬁnish looking new by keeping your vehicle garaged or covered whenever possible. Protecting Exterior Bright Metal Parts Bright metal parts should be cleaned regularly to keep their luster. Washing with water is all that is usually needed. However, you may use chrome polish on chrome or stainless steel trim, if necessary. Use special care with aluminum trim. To avoid damaging protective trim, never use auto or chrome polish, steam or caustic soap to clean aluminum. A coating of wax, rubbed to high polish, is recommended for all bright metal parts. Windshield and Wiper Blades If the windshield is not clear after using the windshield washer, or if the wiper blade chatters when running, wax, sap, or other material may be on the blade or windshield. Clean the outside of the windshield with a glass cleaning liquid or powder and water solution. The windshield is clean if beads do not form when it is rinsed with water. Grime from the windshield will stick to the wiper blades and affect their performance. Clean the blade by wiping vigorously with a cloth soaked in full-strength windshield washer solvent. Then rinse the blade with water. Check the wiper blades and clean them as necessary; replace blades that look worn. 5-88 If you use strong soaps, chemicals, Aluminum Wheels Notice: abrasive polishes, cleaners, brushes, or cleaners that contain acid on aluminum or chrome-plated wheels, you could damage the surface of the wheel(s). The repairs would not be covered by your warranty. Use only GM-approved cleaners on aluminum or chrome-plated wheels. Keep the wheels clean using a soft clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft clean towel. A wax may then be applied. Notice: Using chrome polish on aluminum wheels could damage the wheels. The repairs would not be covered by your warranty. Use chrome polish on chrome wheels only. The surface of these wheels is similar to the painted surface of the vehicle. Do not use strong soaps, chemicals, abrasive polishes, abrasive cleaners, cleaners with acid, or abrasive cleaning brushes on them because the surface could be damaged. Do not use chrome polish on aluminum wheels. If you drive your vehicle through an Notice: automatic car wash that has silicone carbide tire cleaning brushes, you could damage the aluminum or chrome-plated wheels. The repairs would not be covered by your warranty. Never drive a vehicle equipped with aluminum or chrome-plated wheels through an automatic car wash that uses silicone carbide tire cleaning brushes. Do not take the vehicle through an automatic car wash that has silicone carbide tire cleaning brushes. These brushes can also damage the surface of these wheels. Tires To clean the tires, use a stiff brush with tire cleaner. Notice: Using petroleum-based tire dressing products on your vehicle may damage the paint ﬁnish and/or tires. When applying a tire dressing, always wipe off any overspray from all painted surfaces on your vehicle. 5-89 At least every spring, ﬂush these materials from the underbody with plain water. Clean any areas where mud and debris can collect. Dirt packed in close areas of the frame should be loosened before being ﬂushed. Your dealer or an underbody car washing system can do this for you. Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on the vehicle. This damage can take two forms: blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, GM will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever occurs ﬁrst. Sheet Metal Damage If the vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the warranty. Finish Damage Any stone chips, fractures or deep scratches in the ﬁnish should be repaired right away. Bare metal will corrode quickly and may develop into major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your GM dealer. Larger areas of ﬁnish damage can be corrected in your GM dealer’s body and paint shop. Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, corrosion and rust can develop on the underbody parts such as fuel lines, frame, ﬂoor pan, and exhaust system even though they have corrosion protection. 5-90 Vehicle Care/Appearance Materials Description Usage Description Polishing Cloth Wax-Treated Tar and Road Oil Remover Chrome Cleaner and Polish White Sidewall Tire Cleaner Vinyl Cleaner Glass Cleaner Chrome and Wire Wheel Cleaner Finish Enhancer Swirl Remover Polish Usage Cleaner Wax Foaming Tire Shine Low Gloss Wash Wax Concentrate Spot Lifter Odor Eliminator Interior and exterior polishing cloth. Removes tar, road oil, and asphalt. Use on chrome or stainless steel. Removes soil and black marks from whitewalls. Cleans vinyl. Removes dirt, grime, smoke and ﬁngerprints. Removes dirt and grime from chrome wheels and wire wheel covers. Removes dust, ﬁngerprints, and surface contaminants. Spray on and wipe off. Removes swirl marks, ﬁne scratches, and other light surface contamination. Removes light scratches and protects ﬁnish. Cleans, shines, and protects in one step. No wiping necessary. Medium foaming shampoo. Cleans and lightly waxes. Biodegradable and phosphate free. Quickly removes spots and stains from carpets, vinyl, and cloth upholstery. Odorless spray odor eliminator used on fabrics, vinyl, leather and carpet. 5-91 Vehicle Identiﬁcation Vehicle Identiﬁcation Number (VIN) This is the legal identiﬁer for your vehicle. It appears on a plate in the front corner of the instrument panel, on the driver’s side. You can see it if you look through the windshield from outside your vehicle. The VIN also appears on the Vehicle Certiﬁcation and Service Parts labels and the certiﬁcates of title and registration. Engine Identiﬁcation The eighth character in the VIN is the engine code. This code will help you identify your vehicle’s engine, speciﬁcations, and replacement parts. Service Parts Identiﬁcation Label You will ﬁnd this label on the front passenger door frame. It is very helpful if you ever need to order parts. On this label you will ﬁnd the following: • VIN • Model designation • Paint information • Production options and special equipment Be sure that this label is not removed from the vehicle. 5-92 Electrical System Add-On Electrical Equipment Notice: Don’t add anything electrical to your vehicle unless you check with your dealer ﬁrst. Some electrical equipment can damage your vehicle and the damage wouldn’t be covered by your warranty. Some add-on electrical equipment can keep other components from working as they should. Your vehicle has an air bag system. Before attempting to add anything electrical to your vehicle, see Servicing Your Airbag-Equipped Vehicle on page 1-79. Headlamp Wiring The headlamp wiring is protected by a circuit breaker in the lamp switch. An electrical overload will cause the lamps to ﬂicker on and off, or in some cases to remain off. If this happens, have your headlamp wiring checked right away. Windshield Wiper Fuses The windshield wiper motor is protected by a circuit breaker and a fuse. If the motor overheats due to heavy snow, etc., the wiper will stop until the motor cools. Although the circuit is protected from electrical overload, overload due to heavy snow, etc., may cause wiper linkage damage. Always clear ice and heavy snow from the windshield before using the windshield wipers. If the overload is caused by some electrical problem and not snow, etc., be sure to get it ﬁxed. Fuses and Circuit Breakers The wiring circuits in your vehicle are protected from short circuits by a combination of fuses and circuit breakers. This greatly reduces the chance of ﬁres caused by electrical problems. Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the identical size and rating. 5-93 Floor Console Fuse Block The ﬂoor console fuse block is located under the driver’s seat. Fuse Usage Spare Outside Rear View Mirror Courtesy Lamp/SEO Left Rear Stop/Turn Signal 5-94 Fuse Usage 10 11 12 13 14 15 16 17 18 19 20 21 22 32 33 Cargo Locks Right Rear Stop/Turn Signal Driver Locks Stop/Center High Mounted Stop Lamp Climate Control 1 Climate Control Brakes Heated Mirror/Defogger Right Rear Blower Driver Turn Mirror Door Locks Upﬁtter Park Not Available Left Rear Park Lamp Pass Turn Mirror Right Rear Park Lamp Trailer Park Lamp Front Park Lamp Auxilary 1 Auxilary 2 Engine Compartment Fuse Block The fuse block is located in the engine compartment on the driver’s side of the vehicle. Relays Usage 23 24 25 26 27 28 29 30 31 Window Residual Accessory Power Auxiliary Right Rear Defogger Courtesy Lamp Cargo Unlock Driver Unlock Park Lamp Door Locks Passenger Unlock Circuit Breaker Usage 34 Power Window Fuse Usage Radio Battery Powertrain Control Module Battery (Gas), FOH, Engine Control Module, Transmission Control Module Battery (Diesel) Left Rear Turn Lamp Right Rear Turn Lamp 5-95 Fuse Usage Fuse Usage 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 Back-up Lamps Trailer Wiring Ignition 0 Stoplamp Rear Defogger/Heated Mirror Right Daytime Running Lamp/Turn Signal Left Daytime Running Lamp/Turn Signal Truck Body Control Module 4 Fuel Pump Trailer Hazard Flashers Horn Truck Body Control Module 3 Trailer Stop/Turn Signal Truck Body Control Module 2 Truck Body Control Module Remote Function Actuator Engine 2 (Gas), Spare (Diesel) Ignition E Engine 1 Truck Body Control Module Ignition 1 Spare (Gas), Fuel Heater (Diesel) Inside Rearview Mirror 5-96 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 Crankcase Brake Transmission Shift Interlock System Auxiliary Power Outlets Cigarette Lighter Instrument Panel Cluster Air Conditioning Spare (Gas), Engine Control Module (Diesel) Canister Vent Solenoid (Gas), Rear Fog Lamps (Diesel) Spare Brake Transmission Shift Interlock, Vehicle Back-Up Airbag Powertrain Control Module Ignition 1 (Gas), Engine Control Module, Transmission Control Module, Glow Plug Control Module Ignition 1 (Diesel) Oxygen Sensor B (Gas), Spare (Diesel) Oxygen Sensor A Windshield Wipers Right Headlamp - Low Beam Left Headlamp - Low Beam Fuse Usage Relays Usage 44 45 46 47 48 49 50 51 52 63 64 Left Headlamp - High Beam Right Headlamp - High Beam Truck Body Controller- Accessory (Gas), Truck Body Controller, Transmission Control Module Accessory (Diesel) Front Windshield Wiper Anti-lock Brakes, Vehicle Stability Enhancement System Ignition A Trailer Climate Control Blower Ignition B Spare (Gas), Engine Control Module Actuator (Diesel) Spare 53 54 55 56 57 58 59 SPARE (G), ECM (D) STRTR Windshield Wiper Air Conditioning Spare (Gas), Rear Fog Lamps (Diesel) Headlamp - High Beam Fuel Pump Headlamp - Low Beam Horn Spare (Gas), Engine Control Module (Diesel) Starter Circuit Breaker PWR SEAT Power Seat Usage 5-97 Capacities and Speciﬁcations The following approximate capacities are given in English and metric conversions. See Recommended Fluids and Lubricants (Gasoline Engine) on page 6-13 for more information. When adding, be sure to ﬁll to the appropriate level or as recommended in this manual. See refrigerant charge label under the hood for charge capacity information and requirements. Application Cooling System 4300 V6 4800 V8, 5300 V8 6000 V8 Cooling System with Rear Heat 4300 V6 4800 V8, 5300 V8 6000 V8 Engine Oil with Filter 4300 V6 4800 V8, 5300 V8 6000 V8 Fuel Tank Capacities English 11.0 qt 13.4 qt 14.8 qt 14.0 qt 16.4 qt 17.8 qt 4.5 qt 6.0 qt 6.0 qt Standard Tank (Passenger and Cargo) Standard Tank (Cab and Chassis) Optional Tank (Cab and Chassis)* * 159 inch (4 039 mm) wheelbase or 177 inch (4 496 mm) wheelbase only 31.0 gal 33.0 gal 57.0 gal 5-98 Metric 10.4 L 12.7 L 14.0 L 13.2 L 15.5 L 17.0 L 4.3 L 5.7 L 5.7 L 117.3 L 124.9 L 215.7 L Wheel Nut Torque All capacities are approximate. When adding, be sure to ﬁll to the approximate level, as recommended in this manual. Recheck ﬂuid level after ﬁlling. Capacities English 140 ft lb Metric 190 Y Application Engine VIN Code Transmission Spark Plug Gap Engine Speciﬁcations VORTEC™ 4300 V6 VORTEC™ 4800 V8 VORTEC™ 5300 V8 VORTEC™ 6000 V8 Automatic Automatic Automatic Automatic 0.060 inches (1.52 mm) 0.040 inches (1.01 mm) 0.040 inches (1.01 mm) 0.040 inches (1.01 mm) 5-99 ✍ NOTES 5-100 Section 6 Maintenance Schedule Maintenance Schedule ......................................6-2 Introduction ...................................................6-2 Maintenance Requirements ..............................6-2 Your Vehicle and the Environment ....................6-2 Using the Maintenance Schedule ......................6-3 Scheduled Maintenance (Gasoline Engine) .........6-4 Additional Required Services (Gasoline Engine) ....6-6 Maintenance Footnotes (Gasoline Engine) ..........6-8 Owner Checks and Services ............................6-9 At the First 100, 1,000 and 6,000 Miles (160, 1 600 and 10 000 km) .......................6-10 At Each Fuel Fill ..........................................6-10 At Least Once a Month .................................6-10 At Least Once a Year ...................................6-11 Recommended Fluids and Lubricants (Gasoline Engine) ......................................6-13 Normal Maintenance Replacement Parts ..........6-15 Maintenance Record .....................................6-16 6-1 Maintenance Requirements Notice: Maintenance intervals, checks, inspections, replacement parts, and recommended ﬂuids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow scheduled maintenance may not be covered by warranty. Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance is important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper ﬂuid levels or the wrong tire inﬂation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, be sure to maintain your vehicle properly. Maintenance Schedule Introduction This maintenance section applies to vehicles with a gasoline engine. If your vehicle has a diesel engine, see the maintenance schedule section in the DURAMAX® Diesel Engine Supplement. Important: Keep engine oil at the proper level and change as recommended. Have you purchased the GM Protection Plan? The Plan supplements your new vehicle warranties. See your Warranty and Owner Assistance booklet or your dealer for details. 6-2 Using the Maintenance Schedule We at General Motors want to help you keep your vehicle in good working condition. But we do not know exactly how you will drive it. You may drive very short distances only a few times a week. Or you may drive long distances all the time in very hot, dusty weather. You may use your vehicle in making deliveries. Or you may drive it to work, to do errands, or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You may need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your GM Goodwrench® dealer. This schedule is for vehicles that: • carry passengers and cargo within recommended limits. You will ﬁnd these limits on the tire and loading information label. See Loading Your Vehicle on page 4-30. • are driven on reasonable road surfaces within legal driving limits. • use the recommended fuel. See Gasoline Octane on page 5-5. The services in Scheduled Maintenance (Gasoline Engine) on page 6-4 should be performed when indicated. See Additional Required Services (Gasoline Engine) on page 6-6 and Maintenance Footnotes (Gasoline Engine) on page 6-8 for further information. {CAUTION: Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, see your GM Goodwrench® dealer to have a qualiﬁed technician do the work. See Doing Your Own Service Work on page 5-4. Some maintenance services can be complex. So, unless you are technically qualiﬁed and have the necessary equipment, you should have your GM Goodwrench® dealer do these jobs. 6-3 When you go to your GM Goodwrench® dealer for your service needs, you will know that GM-trained and supported service technicians will perform the work using genuine GM parts. If you want to purchase service information, see Service Publications Ordering Information on page 7-14. Owner Checks and Services on page 6-9 tells you what should be checked, when to check it, and what you can easily do to help keep your vehicle in good condition. The proper replacement parts, ﬂuids, and lubricants to use are listed in Recommended Fluids and Lubricants (Gasoline Engine) on page 6-13 and Normal Maintenance Replacement Parts on page 6-15. When your vehicle is serviced, make sure these are used. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. We recommend the use of genuine GM parts. Scheduled Maintenance (Gasoline Engine) This maintenance section applies to vehicles with a gasoline engine. If your vehicle has a diesel engine, see the maintenance schedule section in the DURAMAX® Diesel Engine Supplement. When the change engine oil light comes on, it means that service is required for your vehicle. Have your vehicle serviced as soon as possible within the next 600 miles (1 000 km). It is possible that, if you are driving under the best conditions, the engine oil life system may not indicate that vehicle service is necessary for over a year. However, your engine oil and ﬁlter must be changed at least once a year and at this time the system must be reset. Your GM Goodwrench® dealer has GM-trained service technicians who will perform this work using genuine GM parts and reset the system. If the engine oil life system is ever reset accidentally, you must service your vehicle within 3,000 miles (5 000 km) since your last service. Remember to reset the oil life system whenever the oil is changed. See Engine Oil Life System (Gasoline Engine) on page 5-16 for information on the Engine Oil Life System and resetting the system. When the change engine oil light appears, certain services, checks, and inspections are required. Required services are described in the following for “Maintenance I” and “Maintenance II.” Generally, it is recommended that your ﬁrst service be Maintenance I, your second service be Maintenance II, and that you alternate Maintenance I and Maintenance II thereafter. However, in some cases, Maintenance II may be required more often. 6-4 Maintenance I — Use Maintenance I if the change engine oil light comes on within 10 months since the vehicle was purchased or Maintenance II was performed. Maintenance II — Use Maintenance II if the previous service performed was Maintenance I. Always use Maintenance II whenever the message comes on 10 months or more since the last service or if the message has not come on at all for one year. Scheduled Maintenance Service Maintenance I Maintenance II Change engine oil and ﬁlter. See Engine Oil (Gasoline Engine) on page 5-13. Reset oil life system. See Engine Oil Life System (Gasoline Engine) on page 5-16. An Emission Control Service. Lubricate chassis components. See footnote #. Visually check for any leaks or damage. See footnote (j). Inspect engine air cleaner ﬁlter. If necessary, replace ﬁlter. See Engine Air Cleaner/Filter on page 5-17. See footnote (l). Rotate tires and check inﬂation pressures and wear. See Tire Inspection and Rotation on page 5-61 and “Tire Wear Inspection” in At Least Once a Month on page 6-10. Inspect brake system. See footnote (a). Check engine coolant and windshield washer ﬂuid levels and add ﬂuid as needed. Perform any needed additional services. See “Additional Required Services” in this section. Inspect suspension and steering components. See footnote (b). Inspect engine cooling system. See footnote (c). • • • • • • • • • • • • • • • • • 6-5 Scheduled Maintenance (cont’d) Service Maintenance I Maintenance II Inspect wiper blades. See footnote (d). Inspect restraint system components. See footnote (e). Lubricate body components. See footnote (f). Check transmission ﬂuid level and add ﬂuid as needed. Inspect shields, vehicles with GVWR above 10,000 lbs (4 536 kg) only. See footnote (g). Inspect throttle system. See footnote (m). • • • • • • Additional Required Services (Gasoline Engine) This maintenance section applies to vehicles with a gasoline engine. If your vehicle has a diesel engine, see the maintenance schedule section in the DURAMAX® Diesel Engine Supplement. The following services should be performed at the ﬁrst maintenance service (I or II) after the indicated miles (kilometers) shown for each item. 6-6 Service and Miles (Kilometers) Additional Required Services 75,000 25,000 (41 500) 50,000 (83 000) (125 000) 100,000 (166 000) 125,000 (207 500) 150,000 (240 000) • • Inspect fuel system for damage or leaks. Inspect exhaust system for loose or damaged components. Replace engine air cleaner ﬁlter. See Engine Air Cleaner/Filter on page 5-17. Change automatic transmission ﬂuid and ﬁlter (severe service). See footnote (h). Change automatic transmission ﬂuid and ﬁlter (normal service). Replace spark plugs and inspect spark plug wires. An Emission Control Service. Engine cooling system service (or every ﬁve years, whichever occurs ﬁrst). An Emission Control Service. See footnote (i). Inspect engine accessory drive belt. An Emission Control Service. See footnote (n). Inspect evaporative control system. An Emission Control Service. See footnotes † and (k). • • • • • • • • • • • • • • • • • • • • • • • 6-7 Maintenance Footnotes (Gasoline Engine) This maintenance section applies to vehicles with a gasoline engine. If your vehicle has a diesel engine, see the maintenance schedule section in the DURAMAX® Diesel Engine Supplement. † The U.S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle’s useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded. # Lubricate the front suspension, kingpin bushings, steering linkage, and rear driveline center splines. (a) Visually inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chaﬁng, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect other brake parts, including calipers, parking brake, etc. (b) Visually inspect front and rear suspension and steering system for damaged, loose, or missing parts, signs of wear, or lack of lubrication. Inspect power steering lines and hoses for proper hook-up, binding, leaks, cracks, chaﬁng, etc. 6-8 (c) Visually inspect hoses and have them replaced if they are cracked, swollen, or deteriorated. Inspect all pipes, ﬁttings, and clamps; replace with genuine GM parts as needed. To help ensure proper operation, a pressure test of the cooling system and pressure cap and cleaning the outside of the radiator and air conditioning condenser is recommended at least once a year. (d) Visually inspect wiper blades for wear or cracking. Replace wiper blades that appear worn or damaged or that streak or miss areas of the windshield. (e) Make sure the safety belt reminder light and all your belts, buckles, latch plates, retractors, and anchorages are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also look for any opened or broken airbag coverings, and have them repaired or replaced. The airbag system does not need regular maintenance. (f) Lubricate all key lock cylinders, hood hinges, hood prop rod pivot, hood latch assembly, secondary latch, pivots, spring anchor, release pawl, rear compartment hinges, latches, locks, fuel door hinge, and any moving seat hardware. More frequent lubrication may be required when exposed to a corrosive environment. Applying silicone grease on weatherstrips with a clean cloth will make them last longer, seal better, and not stick or squeak. (g) Vehicles with Gross Vehicle Weight Rating (GVWR) above 10,000 lbs (4 536 kg) only: Inspect shields for damage or looseness. Adjust or replace as required. This is a Noise Emission Control Service. Applicable to vehicles sold in the United States and recommended for vehicles sold in Canada. (h) Change automatic transmission ﬂuid and ﬁlter if the vehicle is mainly driven under one or more of these conditions: − In heavy city traffic where the outside temperature regularly reaches 90°F (32°C) or higher. − In hilly or mountainous terrain. − When doing frequent trailer towing. − Uses such as found in taxi, police, or delivery service. (i) Drain, ﬂush, and reﬁll cooling system. This service can be complex; you should have your dealer perform this service. See Engine Coolant on page 5-21 for what to use. Inspect hoses. Clean radiator, condenser, pressure cap, and ﬁller neck. Pressure test the cooling system and pressure cap. (j) A ﬂuid loss in any vehicle system could indicate a problem. Have the system inspected and repaired and the ﬂuid level checked. Add ﬂuid if needed. (k) Inspect system. Check all fuel and vapor lines and hoses for proper hook-up, routing, and condition. Check that the purge valve works properly, if equipped. Replace as needed. (l) If you drive regularly under dusty conditions, inspect the ﬁlter at each engine oil change. (m) Check system for interference or binding and for damaged or missing parts. Replace parts as needed. Replace any components that have high effort or excessive wear. Do not lubricate accelerator or cruise control cables. (n) Visually inspect belt for fraying, excessive cracks, or obvious damage. Replace belt if necessary. Owner Checks and Services These owner checks and services should be performed at the intervals speciﬁed to help ensure the safety, dependability, and emission control performance of your vehicle. Your GM Goodwrench® dealer can assist you with these checks and services. Be sure any necessary repairs are completed at once. Whenever any ﬂuids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Recommended Fluids and Lubricants (Gasoline Engine) on page 6-13. 6-9 Windshield Washer Fluid Level Check Check the windshield washer ﬂuid level in the windshield washer ﬂuid reservoir and add the proper ﬂuid if necessary. At Least Once a Month Tire Inﬂation Check Visually inspect your vehicle’s tires and make sure they are inﬂated to the correct pressures. Do not forget to check the spare tire. See Tires on page 5-52 for further details. Check to make sure the spare tire is stored securely. See Changing a Flat Tire on page 5-70. Tire Wear Inspection Tire rotation may be required for high mileage highway drivers prior to the Engine Oil Life System service notiﬁcation. Check the tires for wear and, if necessary, rotate the tires. See Tire Inspection and Rotation on page 5-61. At the First 100, 1,000 and 6,000 Miles (160, 1 600 and 10 000 km) For vehicles with dual wheels, check dual wheel nut torque. For proper torque, see Capacities and Speciﬁcations on page 5-98. At Each Fuel Fill It is important to perform these underhood checks at each fuel ﬁll. Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See Engine Oil (Gasoline Engine) on page 5-13 for further details. Notice: and keep it at the proper level. Failure to keep your engine oil at the proper level can cause damage to your engine not covered by your warranty. Engine Coolant Level Check Check the engine coolant level and add DEX-COOL® coolant mixture if necessary. See Engine Coolant on page 5-21 for further details. It is important to check your oil regularly 6-10 At Least Once a Year Starter Switch Check {CAUTION: When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured. 1. Before you start, be sure you have enough room around the vehicle. 2. Firmly apply both the parking brake and the regular brake. See Parking Brake on page 2-23. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts. 3. Try to start the engine in each gear. The vehicle should start only in PARK (P) or NEUTRAL (N). If the vehicle starts in any other position, contact your GM Goodwrench® dealer for service. Automatic Transmission Shift Lock Control System Check {CAUTION: When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured. 1. Before you start, be sure you have enough room around the vehicle. It should be parked on a level surface. 2. Firmly apply the parking brake. See Parking Brake on page 2-23. Be ready to apply the regular brake immediately if the vehicle begins to move. 3. With the engine off, turn the ignition to RUN, but do not start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), contact your GM Goodwrench® dealer for service. 6-11 Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition to LOCK in each shift lever position. • The ignition should turn to LOCK only when the shift lever is in PARK (P). • The key should come out only in LOCK. Contact your GM Goodwrench® dealer if service is required. Parking Brake and Automatic Transmission Park (P) Mechanism Check {CAUTION: When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move. Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake. • To check the parking brake’s holding ability: With the engine running and transmission in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only. • To check the PARK (P) mechanism’s holding ability: With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake. Contact your GM Goodwrench® dealer if service is required. Underbody Flushing Service At least every spring, use plain water to ﬂush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect. 6-12 Recommended Fluids and Lubricants (Gasoline Engine) This maintenance section applies to vehicles with a gasoline engine. If your vehicle has a diesel engine, see the maintenance schedule section in the DURAMAX® Diesel Engine Supplement. Fluids and lubricants identiﬁed below by name, part number, or speciﬁcation may be obtained from your dealer. Usage Engine Oil Engine Coolant Fluid/Lubricant Engine oil which meets GM Standard GM6094M and displays the American Petroleum Institute Certiﬁed for Gasoline Engines starburst symbol. GM Goodwrench® oil meets all the requirements for your vehicle. To determine the proper viscosity for your vehicle’s engine, see Engine Oil (Gasoline Engine) on page 5-13. 50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 5-21. Usage Fluid/Lubricant Hydraulic Brake System Delco® Supreme 11 Brake Fluid or equivalent DOT-3 brake ﬂuid. Windshield Washer Parking Brake Cable Guides Power Steering System Automatic Transmission Key Lock Cylinders Chassis Lubrication Front Wheel Bearings GM Optikleen® Washer Solvent. Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. GM Power Steering Fluid (GM Part No. U.S. 89021184, in Canada 89021186). DEXRON®-VI Automatic Transmission Fluid. Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Wheel bearing lubricant meeting requirements of NLGI #2, Category GC or GC-LB (GM Part No. U.S. 1051344, in Canada 993037). 6-13 Usage Fluid/Lubricant Usage Fluid/Lubricant Front and Rear Axle Transfer Case One-Piece Propshaft Slip Yoke Spline, Two-Piece Propshaft Slip-in-Tube Spline SAE 75W-90 Synthetic Axle Lubricant (GM Part No. U.S. 12378261, in Canada 10953455) or equivalent meeting GM Speciﬁcation 9986115. DEXRON®-III Automatic Transmission Fluid. Look for “Approved for the H-Speciﬁcation” on the label. Spline Lubricant, Special Lubricant (GM Part No. U.S. 12345879, in Canada 10953511) or lubricant meeting requirements of GM 9985830. Hood Hinges Weatherstrip Conditioning Weatherstrip Squeaks Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887). Synthetic Grease with Teﬂon, Superlube (GM Part No. U.S. 12371287, in Canada 10953437). 6-14 Normal Maintenance Replacement Parts Replacement parts identiﬁed below by name, part number, or speciﬁcation can be obtained by your GM dealer. Part GM Part Number ACDelco® Part Number Engine Air Cleaner/Filter Engine Oil Filter 4300 V6 4800 V8, 5300 V8, 6000 V8 Passenger Compartment Air Filter Kit Spark Plugs 4300 V6 4800 V8, 5300 V8, 6000 V8 Wiper Blades (ITTA Type) 22 inches (56.0 cm) 15153904 25010792 88984215 52485513 89017883 12571164 15153642 A1621C PF47 PF46 CF104 41-932 41-985 — 6-15 Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. See Maintenance Requirements on page 6-2. Any additional information from Owner Checks and Services on page 6-9 can be added on the following record pages. You should retain all maintenance receipts. Maintenance Record Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed 6-16 Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record (cont’d) 6-17 Date Odometer Reading Serviced By Maintenance I or Maintenance II Services Performed Maintenance Record (cont’d) 6-18 Section 7 Customer Assistance and Information Customer Assistance and Information ...............7-2 Customer Satisfaction Procedure ......................7-2 Online Owner Center ......................................7-4 Customer Assistance for Text Telephone (TTY) Users ................................7-4 Customer Assistance Offices ............................7-4 GM Mobility Reimbursement Program ................7-5 Roadside Assistance Program ..........................7-6 Courtesy Transportation ...................................7-8 Vehicle Data Collection and Event Data Recorders .........................................7-10 Collision Damage Repair ................................7-11 Reporting Safety Defects ................................7-13 Reporting Safety Defects to the United States Government ....................................7-13 Reporting Safety Defects to the Canadian Government ..............................................7-14 Reporting Safety Defects to General Motors .........................................7-14 Service Publications Ordering Information .........7-14 7-1 Customer Assistance and Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to GMC. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager. STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the GMC Consumer Relations Manager by calling 1-800-GMC-8782 (1-800-462-8782, Customer Assistance prompt). In Canada, contact GM of Canada Customer Communication by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: • Vehicle Identiﬁcation Number (VIN). This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield. • Dealership name and location. • Vehicle delivery date and present mileage. When contacting GMC, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One ﬁrst if you have a concern. 7-2 STEP THREE: Both General Motors and your dealer are committed to making sure you are completely satisﬁed with your new vehicle. However, if you continue to remain unsatisﬁed after following the procedure outlined in Steps One and Two, you should ﬁle with the BBB Auto Line Program to enforce any additional rights you may have. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP). The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to ﬁlling out a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you. You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address: BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800 Arlington, VA 22203-1838 Telephone: 1-800-955-5100 This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage, and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program. 7-3 Online Owner Center The Owner Center is a resource for your GM ownership needs. Speciﬁc vehicle information can be found in one place. The Online Owner Center allows you to: • Get e-mail service reminders. • Access information about your speciﬁc vehicle, including tips and videos and an electronic version of this owner’s manual (United States only). • Keep track of your vehicle’s service history and maintenance schedule. • Find GM dealers for service nationwide. • Receive special promotions and privileges only available to members (United States only). Refer to the web for updated information. To register your vehicle, visit www.MyGMLink.com (United States) or My GM Canada within www.gmcanada.com (Canada). Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use the Text Telephones (TTYs), GMC has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with GMC by dialing: 1-800-GMC-8583 (462-8583). (TTY users in Canada can dial 1-800-263-3830.) Customer Assistance Offices GMC encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail GMC, refer to the addresses below. United States GMC Customer Assistance Center P.O. Box 33172 Detroit, MI 48232-5172 www.GMC.com 1-800-GMC-8782 (462-8782) 1-800-GMC-8583 (462-8583) (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-GMC-8782 (462-8782) Fax Number: 313-381-0022 7-4 From Puerto Rico 1-800-496-9992 (English) 1-800-496-9993 (Spanish) Fax Number: 313-381-0022 U.S. Virgin Islands: 1-800-496-9994 Fax Number: 313-381-0022 Canada General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800 All Overseas Locations Please contact the local General Motors Business Unit. Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740 Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000 Long Distance: 011-52-53 29 0 800 GM Mobility Reimbursement Program This program, available to qualiﬁed applicants, can reimburse you up to $1,000 of the cost of eligible aftermarket adaptive equipment required for your vehicle, such as hand controls or a wheelchair/scooter lift. 7-5 The offer is available for a very limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. GM of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830. Roadside Assistance Program As the owner of a new GMC vehicle, you are automatically enrolled in the GMC Roadside Assistance program. This value-added service is intended to provide you with peace of mind as you drive in the city or travel the open road. Call 1-800-GMC-8782 (1-800-462-8782) to speak with a GMC Road Assistance representative 24 hours a day, 365 days a year. We will provide the following services during the Bumper-to-Bumper warranty period, at no expense to you: • Fuel Delivery: Delivery of enough fuel ($5 maximum) for the customer to get to the nearest service station. • Lock-out Service (identiﬁcation required): Replacement keys or locksmith service will be covered at no charge if you are unable to gain entry into your vehicle. Delivery of the replacement key will be covered within 10 miles (16 km). • Emergency Tow: Tow to the nearest dealership for warranty service or in the event of a vehicle-disabling accident. Assistance provided when the vehicle is mired in sand, mud, or snow. • Flat Tire Change: Installation of a spare tire will be covered at no charge. The customer is responsible for the repair or replacement of the tire if not covered by a warrantable failure. • Jump Start: No-start occurrences which require a battery jump start will be covered at no charge. • Dealer Locator Service • Trip Routing: Your Roadside Assistance Representative can provide you with speciﬁc information regarding this feature. • Trip Interruption Expense Beneﬁts: Your Roadside Assistance Representative can provide you with speciﬁc information regarding this feature. 7-6 In many instances, mechanical failures are covered under GMC’s Bumper-to-Bumper warranty. However, when other services are utilized, our Roadside Assistance Representatives will explain any payment obligations you might incur. For prompt and efficient assistance when calling, please provide the following to the Roadside Assistance Representative: • Your name, home address, and home telephone number. • Telephone number of your location. • Location of the vehicle. • Model, year, color, and license plate number of the vehicle. • Mileage, Vehicle Identiﬁcation Number (VIN) and delivery date of the vehicle. • Description of the problem. While we hope you never have the occasion to use our service, it is added security while traveling for you and your family. Remember, we are only a phone call away. GMC Roadside Assistance: 1-800-462-8782, text telephone (TTY) users, call 1-888-889-2438. GMC reserves the right to limit services or reimbursement to an owner or driver when, in GMC’s judgement, the claims become excessive in frequency or type of occurrence. Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. GMC reserves the right to make any changes or discontinue the Roadside Assistance program at any time without notiﬁcation. Canadian Roadside Assistance Vehicles purchased in Canada have an extensive roadside assistance program accessible from anywhere in Canada or the United States. Please refer to the Warranty and Owner Assistance Information book. 7-7 Courtesy Transportation To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for new vehicles. The Courtesy Transportation program is offered to customers in conjunction with the Bumper-to-Bumper coverage provided by the New Vehicle Limited Warranty. Several transportation options are available when warranty repairs are required. This will reduce your inconvenience during warranty repairs. Scheduling Service Appointments When your vehicle requires warranty service, you should contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership, let them know this, and ask for instructions. If the dealer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for the same day repair. 7-8 Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following: Shuttle Service Participating dealers can provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes one-way or round trip shuttle service to a destination up to 10 miles (16 km) from the dealership. Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, reimbursement of public transportation expenses may be available, for up to a maximum of ﬁve days. In addition, should you arrange transportation through a friend or relative, reimbursement for reasonable fuel expenses may be available, up to a ﬁve-day maximum. Claim amounts should reﬂect actual costs and be supported by original receipts. Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if your vehicle is kept for a warranty repair. Reimbursement will be limited to a maximum amount per day and must be supported by receipts. This requires that you sign and complete a rental agreement and meet state, local and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage or rental usage beyond the completion of the repair. Generally it is not possible to provide a like-vehicle as a courtesy rental. Additional Program Information Courtesy Transportation is available during the Bumper-to-Bumper warranty coverage period, but it is not part of the New Vehicle Limited Warranty. A separate booklet entitled Warranty and Owner Assistance Information furnished with each new vehicle provides detailed warranty coverage information. Courtesy Transportation is available only at participating dealers and all program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for speciﬁc information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. Canadian Vehicles: For warranty repairs during the Complete Vehicle Coverage period of the General Motors of Canada New Vehicle Limited Warranty, alternative transportation may be available under the Courtesy Transportation Program. Please consult your dealer for details. General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion. 7-9 Vehicle Data Collection and Event Data Recorders Your vehicle, like other modern motor vehicles, has a number of sophisticated computer systems that monitor and control several aspects of the vehicle’s performance. Your vehicle uses on-board vehicle computers to monitor emission control components to optimize fuel economy, to monitor conditions for airbag deployment and, if so equipped, to provide anti-lock braking and to help the driver control the vehicle in difficult driving situations. Some information may be stored during regular operations to facilitate repair of detected malfunctions; other information is stored only in a crash event by computer systems, such as those commonly called event data recorders (EDR). In a crash event, computer systems, such as the Airbag Sensing and Diagnostic Module (SDM) in your vehicle may record information about the condition of the vehicle and how it was operated, such as data related to engine speed, brake application, throttle position, vehicle speed, safety belt usage, airbag readiness, airbag performance, and the severity of a collision. If your vehicle is equipped with StabiliTrak®, steering performance, including yaw rate, steering wheel angle, and lateral acceleration, is also recorded. This information has been used to improve vehicle crash performance and may be used to improve crash performance of future vehicles and driving safety. 7-10 Unlike the data recorders on many airplanes, these on-board systems do not record sounds, such as conversation of vehicle occupants. To read this information, special equipment is needed and access to the vehicle or the device that stores the data is required. GM will not access information about a crash event or share it with others other than: • with the consent of the vehicle owner or, if the vehicle is leased, with the consent of the lessee, • in response to an official request of police or similar • as part of GM’s defense of litigation through the government office, discovery process, or • as required by law. In addition, once GM collects or receives data, GM may: • use the data for GM research needs, • make it available for research where appropriate conﬁdentiality is to be maintained and need is shown, or

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2006 GMC Savana Owners Manual