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2. Reinstall the plastic spare tire


heat shield on the compact spare tire.


3. Slide the cable retainer through the center of the wheel and start to raise the compact spare tire. Make sure the retainer is fully seated across the underside of the wheel.


4. When the compact spare tire is


almost in the stored position, turn the tire so the valve is toward the rear of the vehicle. This position helps when checking the air pressure in the compact spare tire.


5. Raise the tire fully against the


underside of the vehicle. Continue turning the lug wrench until you feel more than two clicks. This indicates that the compact spare tire is secure and the cable is tight. The spare tire hoist cannot be overtightened.


Chevrolet Traverse Owner Manual - 2011


Black plate (75,1)


Vehicle Care


10-75


3. Put the flat tire in the rear


storage area with the valve stem pointing toward the rear of the vehicle.


6. Make sure the tire is stored


securely. Push, pull (A), and then try to turn (B) the tire. If the tire moves, use the lug wrench to tighten the cable.


Storing the Flat Tire 1. Remove the cable package from


the jack storage area.


2. Remove the small center cap by tapping the back of the cap with the extension of the shaft, if the vehicle has aluminum wheels.


4. Pull the cable (A) through the


door striker (E), the center of the wheel (D), and the plastic spare tire heat shield (C), as shown.


5. Hook the cable onto the outside portion of the liftgate hinges (B). 6. Hook the other end of the cable


onto the outside portion of the liftgate hinge on the other side of the vehicle.


7. Pull on the cable to make sure it


is secure.


Chevrolet Traverse Owner Manual - 2011


Black plate (76,1)


10-76


Vehicle Care


Storing the Tools


8. Make sure the metal tube is


centered at the striker. Push the tube toward the front of the vehicle.


9. Close the liftgate and make sure


it is latched properly.


A. Tool Bag B. Wing Bolt C. Jack Put back all tools as they were stored in the jack storage compartment and put the compartment cover back on. 1. Ensure that the bottom of the


jack is facing toward you.


2. Turn the jack (C) on its side and


place down on the holding bracket.


3. Reinstall the wing bolt (B) by


turning clockwise.


4. To replace the cover, line up the tab at the front of the cover with the notch in the cover opening. Push the cover in place and make sure that the rear clips are in the slots and push the cover closed.


Store the center cap or the plastic bolt‐on wheel covers until a full size tire is put back on the vehicle. When you replace the compact spare with a full‐size tire, reinstall the bolt‐on wheel covers or the center cap. Hand‐tighten them over the wheel nuts, using the lug wrench.


Chevrolet Traverse Owner Manual - 2011


Black plate (77,1)


Vehicle Care


10-77


To release the spare tire from the secondary latch:


{ WARNING


Someone standing too close during the procedure could be injured by the jack. If the spare tire does not slide off the jack completely, make sure no one is behind you or on either side of you as you pull the jack out from under the spare.


1.


If the cable is not visible, start this procedure at Step 3.


Secondary Latch System This vehicle has an underbody mounted tire hoist assembly that has a secondary latch system. It is designed to stop the compact spare tire from suddenly falling off the vehicle if the cable holding the spare tire is damaged. For the secondary latch to work, the tire must be stowed with the valve stem pointing down. See Tire Changing on page 10‑68 for instructions on storing the spare tire correctly.


{ WARNING


Before beginning this procedure read all the instructions. Failure to read and follow the instructions could damage the hoist assembly and you and others could get hurt. Read and follow the instructions listed next.


All‐Wheel‐Drive Vehicle shown


2. Turn the lug wrench


counterclockwise until approximately 6 inches (15 cm) of cable is exposed.


3. Attach the lug wrench to the jack


and raise the jack at least 10 turns.


Chevrolet Traverse Owner Manual - 2011


Black plate (78,1)


10-78


Vehicle Care


4. Place the jack under the vehicle,


ahead of the rear bumper. Position the center lift point of the jack under the center of the spare tire.


5. Turn the lug wrench clockwise to


raise the jack until it lifts the secondary latch spring.


6. Keep raising the jack until the


spare tire stops moving upward and is held firmly in place. This lets you know that the secondary latch has released and the spare tire is balancing on the jack.


7. Lower the jack by turning the lug wrench counterclockwise. Keep lowering the jack until the spare tire slides off the jack.


8. Disconnect the lug wrench from


the jack and carefully remove the jack. Use one hand to push against the spare tire while firmly pulling the jack out from under the spare tire with the other hand.


9. Tilt the retainer and slip it


through the wheel opening when the spare tire has been completely lowered.


10. Turn the lug wrench clockwise to raise the cable back up if the cable is hanging.


Chevrolet Traverse Owner Manual - 2011


Black plate (79,1)


Have the hoist shaft assembly inspected as soon as you can. You will not be able to store a spare tire using the hoist assembly until it has been repaired or replaced.


Compact Spare Tire { WARNING Driving with more than one compact spare tire at a time could result in loss of braking and handling. This could lead to a crash and you or others could be injured. Use only one compact spare tire at a time.


The compact spare tire, if the vehicle has one, was fully inflated when the vehicle was new, however, it can lose air after a time. Check the inflation pressure regularly. It should be 60 psi (420 kPa).


After installing the compact spare on the vehicle, stop as soon as possible and make sure the spare tire is correctly inflated. The compact spare is made to perform well at speeds up to 65 mph (105 km/h) for distances up to 3,000 miles (5 000 km), so you can finish your trip and have the full-size tire repaired or replaced at your convenience. Of course, it is best to replace the spare with a full-size tire as soon as possible. The spare tire will last longer and be in good shape in case it is needed again. Notice: When the compact spare is installed, do not take the vehicle through an automatic car wash with guide rails. The compact spare can get caught on the rails which can damage the tire, wheel and other parts of the vehicle. Do not use the compact spare on other vehicles.


Vehicle Care


10-79


And do not mix the compact spare tire or wheel with other wheels or tires. They will not fit. Keep the spare tire and its wheel together. The All-Wheel Drive (AWD) system will be automatically disabled when you use the compact spare. To restore the AWD and prevent excessive wear on the clutch in your AWD, replace the compact spare tire with a full-size tire as soon as possible. Notice: Tire chains will not fit the compact spare. Using them can damage the vehicle and can damage the chains too. Do not use tire chains on the compact spare.


Chevrolet Traverse Owner Manual - 2011


Black plate (80,1)


10-80


Vehicle Care


Jump Starting For more information about the vehicle battery, see Battery on page 10‑25. If the vehicle's battery has run down, you may want to use another vehicle and some jumper cables to start your vehicle. Be sure to use the following steps to do it safely.


{ WARNING


Batteries can hurt you. They can be dangerous because:


. They contain acid that can


burn you.


. They contain gas that can


explode or ignite.


. They contain enough electricity to burn you.


If you do not follow these steps exactly, some or all of these things can hurt you.


Notice: Ignoring these steps could result in costly damage to the vehicle that would not be covered by the warranty. Trying to start the vehicle by pushing or pulling it will not work, and it could damage the vehicle. 1. Check the other vehicle. It must


have a 12‐volt battery with a negative ground system.


Notice: Only use a vehicle that has a 12-volt system with a negative ground for jump starting. If the other vehicle does not have a 12-volt system with a negative ground, both vehicles can be damaged. 2. Get the vehicles close enough


so the jumper cables can reach, but be sure the vehicles are not touching each other. If they are, it could cause a ground connection you do not want. You would not be able to start your


vehicle, and the bad grounding could damage the electrical systems. To avoid the possibility of the vehicles rolling, set the parking brake firmly on both vehicles involved in the jump start procedure. Put an automatic transmission in P (Park) or a manual transmission in Neutral before setting the parking brake. If one of the vehicles is a four-wheel-drive vehicle, be sure the transfer case is not in Neutral.


Notice: If the radio or other accessories are left on during the jump starting procedure, they could be damaged. The repairs would not be covered by the warranty. Always turn off the radio and other accessories when jump starting the vehicle.


Chevrolet Traverse Owner Manual - 2011


Black plate (81,1)


3. Turn off the ignition on both


vehicles. Unplug unnecessary accessories plugged into the cigarette lighter or the accessory power outlets. Turn off the radio and all lamps that are not needed. This will avoid sparks and help save both batteries. And it could save the radio!


4. Open the hoods and locate the


positive (+) and negative (−) terminal locations on the other vehicle. Your vehicle has a remote positive (+) and a remote negative (−) jump starting terminal. See Engine Compartment Overview on page 10‑6 for more information on the terminal locations.


Vehicle Care


10-81


{ WARNING


{ WARNING


Using a match near a battery can cause battery gas to explode. People have been hurt doing this, and some have been blinded. Use a flashlight if you need more light. Be sure the batteries have enough water. You do not need to add water to the ACDelco® battery (or batteries) installed in your new vehicle. But if a battery has filler caps, be sure the right amount of fluid is there. If it is low, add water to take care of that first. If you do not, explosive gas could be present. Battery fluid contains acid that can burn you. Do not get it on you. If you accidentally get it in your eyes or on your skin, flush the place with water and get medical help immediately.


Fans or other moving engine parts can injure you badly. Keep your hands away from moving parts once the engine is running.


5. Check that the jumper cables do


not have loose or missing insulation. If they do, you could get a shock. The vehicles could be damaged too. Before you connect the cables, here are some basic things you should know. Positive (+) will go to positive (+) or to a remote positive (+) terminal if the vehicle has one. Negative (−) will go to a heavy, unpainted metal engine part or to a remote negative (−) terminal if the vehicle has one.


Chevrolet Traverse Owner Manual - 2011


Black plate (82,1)


10-82


Vehicle Care


Do not connect positive (+) to negative (−) or you will get a short that would damage the battery and maybe other parts too. And do not connect the negative (−) cable to the negative (−) terminal on the dead battery because this can cause sparks.


6. Connect the red positive (+)


cable to the positive (+) terminal of the dead battery. Use a remote positive (+) terminal if the vehicle has one.


7. Do not let the other end touch


metal. Connect it to the positive (+) terminal of the good battery. Use a remote positive (+) terminal if the vehicle has one.


8. Now connect the black


negative (−) cable to the negative (−) terminal of the good battery. Use a remote negative (−) terminal if the vehicle has one. Do not let the other end touch anything until the next step. The other end of the negative (−) cable does not go to the dead battery. It goes to a heavy, unpainted metal engine part, or to a remote negative (−) terminal on the vehicle with the dead battery.


9. Connect the other end of the


negative (−) cable at least 18 inches (45 cm) away from the dead battery, but not near engine parts that move. The electrical connection is just as good there, and the chance of sparks getting back to the battery is much less. Your vehicle has a remote negative (−) terminal for this purpose.


10. Now start the vehicle with the


good battery and run the engine for a while.


11. Try to start the vehicle that had


the dead battery. If it will not start after a few tries, it probably needs service.


Chevrolet Traverse Owner Manual - 2011


Black plate (83,1)


Notice: If the jumper cables are connected or removed in the wrong order, electrical shorting may occur and damage the vehicle. The repairs would not be covered by the vehicle warranty. Always connect and remove the jumper cables in the correct order, making sure that the cables do not touch each other or other metal.


Vehicle Care


10-83


To disconnect the jumper cables from both vehicles, do the following: 1. Disconnect the black


negative (−) cable from the vehicle that had the dead battery.


2. Disconnect the black


negative (−) cable from the vehicle with the good battery.


3. Disconnect the red positive (+) cable from the vehicle with the good battery.


4. Disconnect the red positive (+)


cable from the other vehicle.


Jumper Cable Removal


A. Heavy, Unpainted Metal Engine


Part or Remote Negative (−) Terminal


B. Good Battery or Remote Positive (+) and Remote Negative (−) Terminals


C. Dead Battery or Remote


Positive (+) Terminal


Chevrolet Traverse Owner Manual - 2011


Black plate (84,1)


Recreational Vehicle Towing Recreational vehicle towing means towing the vehicle behind another vehicle – such as behind a motorhome. The two most common types of recreational vehicle towing are known as dinghy towing and dolly towing. Dinghy towing is towing the vehicle with all four wheels on the ground. Dolly towing is towing the vehicle with two wheels on the ground and two wheels up on a device known as a dolly.


10-84


Vehicle Care


Towing


Towing the Vehicle Notice: To avoid damage, the disabled vehicle should be towed with all four wheels off the ground. Care must be taken with vehicles that have low ground clearance and/or special equipment. Always flatbed on a car carrier. Consult your dealer or a professional towing service if the disabled vehicle must be towed. See Roadside Assistance Program (U.S. and Canada) on page 13‑7 or Roadside Assistance Program (Mexico) on page 13‑9. To tow the vehicle behind another vehicle for recreational purposes, such as behind a motor home, see “Recreational Vehicle Towing” in this section.


Here are some important things to consider before recreational vehicle towing: . What is the towing capacity of the towing vehicle? Be sure to read the tow vehicle manufacturer's recommendations.


. What is the distance that will be travelled? Some vehicles have restrictions on how far and how long they can tow. Is the proper towing equipment going to be used? See your dealer or trailering professional for additional advice and equipment recommendations. Is the vehicle ready to be towed? Just as preparing the vehicle for a long trip, make sure the vehicle is prepared to be towed.


Chevrolet Traverse Owner Manual - 2011


Black plate (85,1)


For vehicles being dinghy towed, the vehicle should be run at the beginning of each day and at each RV fuel stop for about five minutes. This will ensure proper lubrication of transmission components. Re-install the fuse to start the vehicle. To tow the vehicle from the front with all four wheels on the ground: 1. Position the vehicle to be towed,


shift the transmission to P (Park), and turn the ignition to LOCK/OFF.


2. Secure the vehicle to the towing


vehicle.


3. Set the parking brake. 4. Turn the ignition to ACC/


ACCESSORY.


5. Shift the transmission to


N (Neutral).


Vehicle Care


10-85


6. To prevent the battery from draining while the vehicle is being towed, remove the 15 amp ECM fuse and the 50 amp BATT1 fuse from the underhood fuse block and store in a safe location. See Engine Compartment Fuse Block on page 10‑32.


7. Release the parking brake. Notice: If the vehicle is towed without performing each of the steps listed under “Dinghy Towing,” the automatic transmission could be damaged. Be sure to follow all steps of the dinghy towing procedure prior to and after towing the vehicle. Notice: If 105 km/h (65 mph) is exceeded while towing the vehicle, it could be damaged. Never exceed 105 km/h (65 mph) while towing the vehicle.


Dinghy Towing


If the vehicle is front-wheel‐drive, it can be dinghy towed from the front. These vehicles may also be towed by putting the front wheels on a dolly. See “Dolly Towing” later in this section. If the vehicle is all‐wheel‐drive, it can be dinghy towed from the front. These vehicles can also be towed by placing them on a platform trailer with all four wheels off of the ground. These vehicles cannot be towed using a dolly.


Chevrolet Traverse Owner Manual - 2011


Black plate (86,1)


10-86


Vehicle Care


Once the destination is reached: 1. Set the parking brake. 2. Reinstall the fuses in the


underhood fuse block.


3. Shift the transmission to


P (Park), turn the ignition to LOCK/OFF and remove the key from the ignition.


4. Disconnect the vehicle from the


towing vehicle.


Notice: Do not tow a vehicle with the front drive wheels on the ground if one of the front tires is a compact spare tire. Towing with two different tire sizes on the front of the vehicle can cause severe damage to the transmission.


Dolly Towing (All-Wheel‐Drive Vehicles)


Dolly Towing (Front-Wheel‐Drive Vehicles Only)


All-wheel‐drive vehicles must not be towed with two wheels on the ground. To properly tow these vehicles, they should be placed on a platform trailer with all four wheels off of the ground or dinghy towed from the front.


To tow a front-wheel‐drive vehicle from the front with two wheels on the ground: 1. Put the front wheels on a dolly. 2. Move the shift lever to P (Park). 3. Set the parking brake. 4. Clamp the steering wheel in a straight-ahead position with a clamping device designed for towing.


Chevrolet Traverse Owner Manual - 2011


Black plate (87,1)


5. Remove the key from the


ignition.


6. Secure the vehicle to the dolly. 7. Release the parking brake. Towing the Vehicle From the Rear


Notice: Towing the vehicle from the rear could damage it. Also, repairs would not be covered by the vehicle warranty. Never have the vehicle towed from the rear. Do not tow the vehicle from the rear.


Vehicle Care


10-87


Appearance Care


Exterior Care


Cleaning Exterior Lamps/ Lenses Use only lukewarm or cold water, a soft cloth, and a car washing soap to clean exterior lamps and lenses. Follow instructions under “Washing the Vehicle” later in this section. Finish Care Occasional waxing or mild polishing of the vehicle by hand may be necessary to remove residue from the paint finish. Approved cleaning products can be obtained from your dealer. If the vehicle has a basecoat/ clearcoat paint finish, the clearcoat gives more depth and gloss to the colored basecoat. Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint finish.


Chevrolet Traverse Owner Manual - 2011


Black plate (88,1)


10-88


Vehicle Care


Notice: Machine compounding or aggressive polishing on a basecoat/clearcoat paint finish may damage it. Use only non-abrasive waxes and polishes that are made for a basecoat/ clearcoat paint finish on the vehicle. Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage the vehicle's finish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter. Exterior painted surfaces are subject to aging, weather, and chemical fallout that can take their toll over a period of years. To keep the paint finish looking new, keep the vehicle garaged or covered whenever possible.


Protecting Exterior Bright Metal Parts Bright metal parts should be cleaned regularly to keep their luster. Wash with water or use chrome polish on chrome or stainless steel trim, if necessary. Use special care with aluminum trim. To avoid damaging protective trim, never use auto or chrome polish, steam, or caustic soap to clean aluminum. A coating of wax, rubbed to high polish, is recommended for all bright metal parts. Washing the Vehicle To preserve the vehicle's finish, keep it clean by washing it often. Do not wash the vehicle in direct sunlight and use a car washing soap. Notice: Do not use cleaning agents that are petroleum based or that contain acid or abrasives, as they can damage the paint, metal, or plastic on the vehicle.


Approved cleaning products can be obtained from your dealer. Follow all manufacturer directions regarding correct product usage, necessary safety precautions, and appropriate disposal of any vehicle care product. Certain cleaners contain chemicals that can damage the emblems or nameplates on the vehicle. Check the cleaning product label. If it states that it should not be used on plastic parts, do not use it on the vehicle or damage may occur and it would not be covered by the warranty. Rinse the vehicle well, before washing and after, to remove all cleaning agents completely. If they are allowed to dry on the surface, they could stain. Dry the finish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting.


Chevrolet Traverse Owner Manual - 2011


Black plate (89,1)


High pressure car washes could cause water to enter the vehicle. Avoid using high pressure washes closer than 30 cm (12 in) to the surface of the vehicle. Use of power washers exceeding 8,274 kPa (1,200 psi) can result in damage or removal of paint and decals. Notice: Conveyor systems on some automatic car washes could damage the vehicle. There may not be enough clearance for the undercarriage. Check with the car wash manager before using the automatic car wash. Weatherstrips Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather frequent application may be required. See Recommended Fluids and Lubricants on page 11‑6.


Wheels and Trim — Aluminum or Chrome The vehicle may have either aluminum or chrome-plated wheels. Keep the wheels clean using a soft, clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft, clean towel. A wax may then be applied. Notice: Chrome wheels and other chrome trim may be damaged if the vehicle is not washed after driving on roads that have been sprayed with magnesium, calcium or sodium chloride. These chlorides are used on roads for conditions such as ice and dust. Always wash the chrome with soap and water after exposure. Notice: Do not use strong soaps, chemicals, abrasive polishes, cleaners, brushes, or cleaners that contain acid on aluminum or chrome-plated wheels, because the surface could be damaged. The repairs would not be covered


Vehicle Care


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by the vehicle warranty. Use only approved cleaners on aluminum or chrome-plated wheels. Notice: Never drive a vehicle that has aluminum or chrome-plated wheels through an automatic car wash that uses silicone carbide tire cleaning brushes, as this could cause damage. The repairs would not be covered by the vehicle warranty. Notice: Driving the vehicle through an automatic car wash that has silicone carbide tire cleaning brushes, could damage the aluminum or chrome-plated wheels. The repairs would not be covered by the vehicle warranty. Never drive a vehicle that has aluminum or chrome-plated wheels through an automatic car wash that uses silicone carbide tire cleaning brushes.


Chevrolet Traverse Owner Manual - 2011


Black plate (90,1)


10-90


Vehicle Care


Windshield and Wiper Blades Clean the outside of the windshield with glass cleaner. Clean the rubber blades using a lint‐free cloth or paper towel soaked with windshield washer fluid or a mild detergent. Wash the windshield thoroughly when cleaning the blades. Bugs, road grime, sap, and a buildup of vehicle wash/wax treatments may cause wiper streaking. Replace the wiper blades if they are worn or damaged. Wipers can be damaged by: . Extreme dusty conditions . Sand and salt . Heat and sun . Snow and ice, without proper


removal


Tires Use a stiff brush with tire cleaner to clean the tires.


Notice: Using petroleum-based tire dressing products on the vehicle may damage the paint finish and/or tires. When applying a tire dressing, always wipe off any overspray from all painted surfaces on the vehicle. Sheet Metal Damage If the vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the vehicle warranty. Finish Damage Any stone chips, fractures, or deep scratches in the finish should be repaired right away. Bare metal will corrode quickly and may develop into major repair expense.


Minor chips and scratches can be repaired with touch-up materials available from your dealer. Larger areas of finish damage can be corrected in your dealer's body and paint shop. Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, corrosion and rust can develop on the underbody parts such as fuel lines, frame, floor pan, and exhaust system even though they have corrosion protection. At least every spring, flush these materials from the underbody with plain water. Clean any areas where mud and debris can collect. Dirt packed in close areas of the frame should be loosened before being flushed. Your dealer or an underbody car washing system can do this.


Chevrolet Traverse Owner Manual - 2011


Black plate (91,1)


Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on the vehicle. This damage can take two forms: blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface.


Interior Care The interior will continue to look its best if it is cleaned often. Dust and dirt can accumulate on the upholstery and cause damage to the carpet, fabric, leather, and plastic surfaces. Stains should be removed quickly as extreme heat could cause them to set rapidly. Lighter colored interiors may require more frequent cleaning. Newspapers and garments that can transfer color to home furnishings can also transfer color to the interior.


Remove dust from small buttons and knobs with a small brush with soft bristles. Your dealer has products for cleaning the interior. When cleaning the interior, only use cleaners specifically designed for the surfaces that are being cleaned. Permanent damage can result from using cleaners on surfaces for which they were not intended. Apply the cleaner directly to the cleaning cloth to prevent over-spray. Remove any accidental over-spray from other surfaces immediately. Notice: Using abrasive cleaners when cleaning glass surfaces on the vehicle, could scratch the glass and/or cause damage to the rear window defogger. When cleaning the glass on the vehicle, use only a soft cloth and glass cleaner. Cleaners can contain solvents that can become concentrated in the interior. Before using cleaners, read and adhere to all safety instructions


Vehicle Care


10-91


on the label. While cleaning the interior, maintain adequate ventilation by opening the doors and windows. Do not clean the interior using the following cleaners or techniques: . Never use a knife or any other


sharp object to remove a soil from any interior surface.


. Never use a stiff brush. It can


cause damage.


. Never apply heavy pressure or


rub aggressively with a cleaning cloth. Use of heavy pressure can damage the interior and does not improve the effectiveness of soil removal.


. Avoid laundry detergents or


dishwashing soaps with degreasers. Using too much soap will leave a residue that leaves streaks and attracts dirt. For liquid cleaners, about 20 drops per 3.78 L (1 gal) of water is a good guide. Use only mild, neutral-pH soaps.


Chevrolet Traverse Owner Manual - 2011


Black plate (92,1)


10-92


Vehicle Care


. Do not heavily saturate the upholstery while cleaning.


. Cleaners that contain solvents


can damage the interior.


Fabric/Carpet Use a vacuum cleaner with a soft brush attachment to remove dust and loose dirt. A canister vacuum with rotating brushes in the nozzle may only be used on floor carpet and carpeted floor mats. For soils, always try to remove them first with plain water or club soda. Before cleaning, gently remove as much of the soil as possible using one of the following techniques:


For liquids: gently blot the remaining soil with a paper towel. Allow the soil to absorb into the paper towel until no more can be removed. For solid dry soils: remove as much as possible and then vacuum.


To clean: 1. Saturate a lint-free, clean white


cloth with water or club soda.


2. Remove excess moisture. 3. Start on the outside edge of the


soil and gently rub toward the center. Continue cleaning, using a clean area of the cloth each time it becomes soiled.


4. Continue to gently rub the


5.


soiled area. If the soil is not completely removed, use a mild soap solution and repeat the cleaning process with plain water. If any of the soil remains, a commercial fabric cleaner or spot lifter may be necessary. Test a small hidden area for colorfastness before using a commercial upholstery cleaner or spot lifter. If the locally cleaned area gives any impression that a ring formation may result, clean the entire surface.


A paper towel can be used to blot excess moisture from the fabric or carpet after the cleaning process. Leather Leather, and lighter colored leather in particular, will need more frequent cleaning to prevent the buildup of dust, dirt, and colors transferred from other items so that these do not become permanent stains. To remove dust, a soft cloth dampened with water can be used. If a more thorough cleaning is necessary, a soft cloth dampened with a mild soap solution can be used. Your dealer has a GM approved leather cleaner available that provides superior cleaning performance when used regularly on finished automotive leathers. Allow the leather to dry naturally. Do not use heat, steam, spot lifters or spot removers, or shoe polish on leather. Many commercial leather cleaners and coatings that are sold to preserve and protect leather may permanently change the


Chevrolet Traverse Owner Manual - 2011


Black plate (93,1)


Vehicle Care


10-93


Care of Safety Belts Keep belts clean and dry. { WARNING


Do not bleach or dye safety belts. It may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water.


appearance and feel of the leather and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean the interior because they can alter the appearance by increasing the gloss in a non-uniform manner. Instrument Panel, Vinyl, and Other Plastic Surfaces To remove dust, a soft cloth dampened with water can be used. If a more thorough cleaning is necessary, a clean soft cloth dampened with a mild soap solution can be used to gently remove dust and dirt. Never use spot lifters or removers on plastic surfaces. Many commercial cleaners and coatings that are sold to preserve and protect soft plastic surfaces may permanently change the appearance and feel of the interior and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean the interior because they


can alter the appearance by increasing the gloss in a non-uniform manner. Some commercial products may increase gloss on the instrument panel. The increase in gloss may cause annoying reflections in the windshield and even make it difficult to see through the windshield under certain conditions. Notice: Air fresheners contain solvents that may cause damage to plastics and painted surfaces. Follow the manufacturer’s instructions when using air fresheners in the vehicle. If air freshener comes in contact with paint or a plastic surface, blot immediately with a soft cloth. Damage caused by using air fresheners would not be covered by the vehicle warranty.


Chevrolet Traverse Owner Manual - 2011


Black plate (94,1)


10-94


Vehicle Care


Floor Mats


{ WARNING


If a floor mat is the wrong size or is not properly installed, it can interfere with the accelerator pedal and/or brake pedal. Interference with the pedals can cause unintended acceleration and/or increased stopping distance which can cause a crash and injury. Make sure the floor mat does not interfere with the accelerator or brake pedal.


Use the following guidelines for proper floor mat usage.


The original equipment floor mats were designed for your vehicle. If the floor mats need replacing, it is recommended that GM certified floor mats be purchased. Non-GM floor mats may not fit properly and may interfere with the accelerator or brake pedal. Always check that the floor mats do not interfere with the pedals.


. Use the floor mat with the


correct side up. Do not turn it over.


. Do not place anything on top of


the driver side floor mat.


. Use only a single floor mat on


the driver side.


. Do not place one floor mat on


top of another. Button Retainer Floor mats with a button-type retainer.


Removing and Replacing the Floor Mat 1. Pull up on the rear of the mat to


unlock and remove.


2. Reinstall the floor mat by lining up the floor mat openings over the carpet retainers and snapping into position.


3. Make sure the floor mat is


properly secured and verify that it does not interfere with the accelerator or brake pedal.


Knob Retainer Floor mats with a knob retainer.


Chevrolet Traverse Owner Manual - 2011


Black plate (95,1)


Vehicle Care


10-95


3. Center the slot in the floor mat grommet with the knob on the floor and set into position.


4. Turn the knob until it is


perpendicular to the slot in the grommet to lock the mat in place.


5. Make sure the floor mat is


properly secured and verify that it does not interfere with the accelerator or brake pedal.


Removing and Replacing the Floor Mat 1. Turn the knob until it is aligned


with the slot in the floor mat grommet.


2. Pull up on the floor mat.


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10-96


Vehicle Care


2 NOTES


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Service and Maintenance


General Information


General Information . . . . . . . . . . 11-1


Scheduled Maintenance


Scheduled Maintenance . . . . . 11-2


Recommended Fluids, Lubricants, and Parts


Recommended Fluids and


Lubricants . . . . . . . . . . . . . . . . . . 11-6


Maintenance Replacement


Parts . . . . . . . . . . . . . . . . . . . . . . . 11-7


Maintenance Records


Maintenance Records . . . . . . . . 11-8


Service and Maintenance


11-1


Scheduled Maintenance. To keep the vehicle in good condition, see your dealer. The maintenance schedule is for vehicles that: . Carry passengers and cargo within recommended limits on the Tire and Loading Information label. See Vehicle Load Limits on page 9‑12.


. Are driven on reasonable road


surfaces within legal driving limits.


. Use the recommended fuel. See


Recommended Fuel on page 9‑41.


General Information Notice: Maintenance intervals, checks, inspections, recommended fluids, and lubricants are necessary to keep this vehicle in good working condition. Damage caused by failure to follow scheduled maintenance might not be covered by the vehicle warranty. As the vehicle owner, you are responsible for the scheduled maintenance in this section. We recommend having your dealer perform these services. Proper vehicle maintenance helps to keep the vehicle in good working condition, improves fuel economy, and reduces vehicle emissions for better air quality. Because of all the different ways people use vehicles, maintenance needs vary. The vehicle might need more frequent checks and services. Please read the information under


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11-2


Service and Maintenance


The proper replacement parts, fluids, and lubricants to use are listed in Recommended Fluids and Lubricants on page 11‑6 and Maintenance Replacement Parts on page 11‑7. We recommend the use of genuine parts from your dealer.


Rotation of New Tires To maintain ride, handling, and performance of the vehicle, it is important that the first rotation service for new tires be performed. Tires should be rotated every 12 000 km/7,500 miles. See Tire Rotation on page 10‑50.


{ WARNING


Performing maintenance work can be dangerous. Some jobs can cause serious injury. Perform maintenance work only if you have the required know-how and the proper tools and equipment. If in doubt, see your dealer to have a qualified technician do the work. See Doing Your Own Service Work on page 10‑4.


At your dealer, you can be certain that you will receive the highest level of service available. Your dealer has specially trained service technicians, uses genuine replacement parts, as well as, up‐to‐date tools and equipment to ensure fast and accurate diagnostics.


Scheduled Maintenance


When the Change Engine Oil Soon Message Displays Change engine oil and filter. See Engine Oil on page 10‑8. An Emission Control Service. When the CHANGE ENGINE OIL SOON message displays, service is required for the vehicle as soon as possible, within the next 1 000 km/ 600 miles. If driving under the best conditions, the engine oil life system might not indicate the need for vehicle service for more than a year. The engine oil and filter must be changed at least once a year and the oil life system must be reset. Your dealer has trained service technicians who will perform this work and reset the system. If the engine oil life system is reset accidentally, service the vehicle within 5 000 km/3,000 miles since the last service. Reset the oil life


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Service and Maintenance


11-3


system whenever the oil is changed. See Engine Oil Life System on page 10‑11. Every Engine Oil Change . Change engine oil and filter.


Reset oil life system. See Engine Oil on page 10‑8 and Engine Oil Life System on page 10‑11. An Emission Control Service.


. Engine coolant level check. See Engine Coolant on page 10‑15.


. Engine cooling system


inspection. Visual inspection of hoses, pipes, fittings, and clamps and replacement, if needed.


. Windshield washer fluid level check. See Washer Fluid on page 10‑21.


. Windshield wiper blade


inspection for wear, cracking, or contamination and windshield and wiper blade cleaning, if contaminated. See Exterior Care on page 10‑87. Worn or


damaged wiper blade replacement. See Wiper Blade Replacement on page 10‑28. Tire inflation pressures check. See Tire Pressure on page 10‑44. Tire wear inspection. See Tire Inspection on page 10‑50.


. Rotate tires if necessary. See Tire Rotation on page 10‑50. Fluids visual leak check (or every 12 months, whichever occurs first). A leak in any system must be repaired and the fluid level checked.


. Engine air cleaner filter


inspection. See Engine Air Cleaner/Filter on page 10‑12.


. Brake system inspection (or every 12 months, whichever occurs first).


. Steering and suspension


inspection. Visual inspection for damaged, loose, or missing parts or signs of wear.


. Body hinges and latches, key


lock cylinders, hood latch assemblies, secondary latches, pivots, spring anchor and release pawl, hood and door hinges, rear folding seats, and liftgate hinges lubrication. See Recommended Fluids and Lubricants on page 11‑6. More frequent lubrication may be required when the vehicle is exposed to a corrosive environment. Applying silicone grease on weatherstrips with a clean cloth makes them last longer, seal better, and not stick or squeak.


. Restraint system component


check. See Safety System Check on page 3‑30. Fuel system inspection for damage or leaks.


. Exhaust system and nearby heat


shields inspection for loose or damaged components.


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11-4


Service and Maintenance


Additional Required Services


Every 12 000 km/7,500 Miles . Rotate tires. Tires should be


rotated every 12 000 km/ 7,500 miles. See Tire Rotation on page 10‑50.


At Each Fuel Stop . Engine oil level check. See


Engine Oil on page 10‑8.


. Engine coolant level check. See Engine Coolant on page 10‑15.


. Windshield washer fluid level check. See Washer Fluid on page 10‑21.


Once a Month


Tire inflation check. See Tire Pressure on page 10‑44. Tire wear inspection. See Tire Inspection on page 10‑50.


. Sunroof track and seal


inspection, if equipped. See Sunroof on page 2‑23.


Once a Year . See Starter Switch Check on


page 10‑26.


. See Automatic Transmission


Shift Lock Control Function Check on page 10‑26.


. See Ignition Transmission Lock


Check on page 10‑27.


. See Park Brake and P (Park)


Mechanism Check on page 10‑27.


. Accelerator pedal check for


damage, high effort, or binding. Replace if needed. If the vehicle has a Tire Sealant and Compressor Kit, check the sealant expiration date printed on the instruction label of the kit. See Tire Sealant and Compressor Kit on page 10‑60.


. Underbody flushing service.


. Hood/Decklid/Liftgate/Liftglass


Support Gas Strut Service: Visually inspect gas strut, if equipped, for signs of wear, cracks, or other damage. Check the hold open ability of the gas strut. Contact your dealer if service is required.


First Engine Oil Change After Every 80 000 km/50,000 Miles . Engine air cleaner filter


replacement. See Engine Air Cleaner/Filter on page 10‑12. . Automatic transmission fluid change (severe service) for vehicles mainly driven in heavy city traffic in hot weather, in hilly or mountainous terrain, when frequently towing a trailer, or used for taxi, police, or delivery service. See Automatic Transmission Fluid on page 10‑12.


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Service and Maintenance


11-5


. All‐wheel drive only: Transfer


case fluid change (severe service) for vehicles mainly driven when frequently towing a trailer, or used for taxi, police, or delivery service. During any maintenance, if a power washer is used to clean mud and dirt from the underbody, care should be taken to not directly spray the transfer case output seals. High pressure water can overcome the seals and contaminate the transfer case fluid. Contaminated fluid will decrease the life of the transfer case and should be replaced.


. Evaporative control system


inspection. Check all fuel and vapor lines and hoses for proper hook‐up, routing, and condition. Check that the purge valve, if the vehicle has one, works properly. Replace as needed. An Emission Control Service. The U.S. Environmental Protection Agency or the California Air Resources Board has


determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle's useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded.


First Engine Oil Change After Every 160 000 km/100,000 Miles . Automatic transmission fluid


change (normal service). See Automatic Transmission Fluid on page 10‑12.


. Spark plug replacement and


spark plug wires inspection. An Emission Control Service.


. All‐wheel drive only: Transfer


case fluid change (normal service). During any maintenance, if a power washer is used to clean mud and dirt from the underbody, care should be taken to not directly spray the


transfer case output seals. High pressure water can overcome the seals and contaminate the transfer case fluid. Contaminated fluid will decrease the life of the transfer case and should be replaced.


First Engine Oil Change After Every 240 000 km/150,000 Miles . Engine cooling system drain, flush, and refill (or every five years, whichever occurs first). See Cooling System on page 10‑14. An Emission Control Service.


. Engine drive belts inspection for


fraying, excessive cracks, or obvious damage (or every 10 years, whichever occurs first). Replace, if needed.


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11-6


Service and Maintenance


Recommended Fluids, Lubricants, and Parts


Recommended Fluids and Lubricants


Usage


Engine Oil


Engine Coolant


Hydraulic Brake System


Windshield Washer


Hydraulic Power Steering System


Automatic Transmission


Carrier Assembly — Differential (Rear


Drive Module) and Transfer Case


(Power Transfer Unit)


Fluid/Lubricant


The engine requires engine oil approved to the dexos specification. Oils meeting this specification can be identified with the dexos certification mark. Look for and use only an engine oil that displays the dexos certification mark of the proper viscosity grade. See Engine Oil on page 10‑8. 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant. See Engine Coolant on page 10‑15. DOT 3 Hydraulic Brake Fluid (GM Part No. 88862806, in Canada 88862807). Optikleen® Washer Solvent. GM Power Steering Fluid (GM Part No. 89021184, in Canada 89021186). DEXRON®-VI Automatic Transmission Fluid.


SAE 75W‐90 Synthetic Axle Lubricant (GM Part No. 89021677, in Canada 89021678).


Key Lock Cylinders


Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Canada 10953474).


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Service and Maintenance


11-7


Usage


Hood Latch Assembly, Secondary Latch, Pivots, Spring Anchor, and


Release Pawl


Hood and Door Hinges and Rear


Folding Seat


Weatherstrip Conditioning


Fluid/Lubricant


Lubriplate Lubricant Aerosol (GM Part No. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.


Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Canada 10953474). Weatherstrip Lubricant (GM Part No. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. 12345579, in Canada 992887).


Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your dealer.


Part


GM Part Number


ACDelco Part Number


Engine Air Cleaner/Filter Engine Oil Filter Passenger Compartment Air Filter Element Spark Plugs Wiper Blades


Front Driver – 62.5 cm (24.6 in) Front Passenger – 53.0 cm (20.8 in) Rear – 30.0 cm (11.6 in)


15278634
89017525
20958479
12622561


15254805
15254804
25920067


A3083C


PF63


CF179C 41-109





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11-8


Service and Maintenance


Maintenance Records After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. Retain all maintenance receipts.


Date


Odometer Reading


Serviced By


Services Performed


Maintenance Record


Chevrolet Traverse Owner Manual - 2011


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Date


Odometer Reading


Serviced By


Services Performed


Maintenance Record (cont'd)


Service and Maintenance


11-9


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11-10


Service and Maintenance


Date


Odometer Reading


Serviced By


Services Performed


Maintenance Record (cont'd)


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Technical Data


Vehicle Identification


Vehicle Identification


Vehicle Identification


Number (VIN) . . . . . . . . . . . . . . 12-1


Service Parts Identification


Label . . . . . . . . . . . . . . . . . . . . . . . 12-1


Vehicle Data


Capacities and


Specifications . . . . . . . . . . . . . . 12-2
Engine Drive Belt Routing . . . 12-3


Vehicle Identification Number (VIN)


This legal identifier is in the front corner of the instrument panel, on the left side of the vehicle. It can be seen through the windshield from outside. The VIN also appears on the Vehicle Certification and Service Parts labels and certificates of title and registration.


Technical Data


12-1


Engine Identification The eighth character in the VIN is the engine code. This code identifies the vehicle's engine, specifications, and replacement parts. See “Engine Specifications” under Capacities and Specifications on page 12‑2 for the vehicle's engine code.


Service Parts Identification Label This label, on the inside of the glove box, has the following information: . Vehicle Identification


Number (VIN).


. Model designation. . Paint information. . Production options and special


equipment.


Do not remove this label from the vehicle.


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Technical Data


Vehicle Data


Capacities and Specifications The following approximate capacities are given in metric and English conversions. See Recommended Fluids and Lubricants on page 11‑6 for more information.


Application


Metric


English


Capacities


Air Conditioning Refrigerant R134a


For the air conditioning system refrigerant charge amount, see the refrigerant label located under the


hood. See your dealer for more information.


Cooling System Engine Oil with Filter Fuel Tank Transmission Fluid* (Drain and Refill) Wheel Nut Torque *See Automatic Transmission Fluid on page 10‑12 for information on checking fluid level. All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this manual. Recheck fluid level after filling.


11.4 qt 5.5 qt 22.0 gal 5.3 qt 140 lb ft


10.8 L 5.2 L 83.3 L 5.0 L


190 Y


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Technical Data


12-3


Engine


3.6L V6 Engine


Engine Specifications


VIN Code


Transmission


Automatic


Spark Plug Gap 1.10 mm (0.043 in)


Engine Drive Belt Routing


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12-4


Technical Data


2 NOTES


Chevrolet Traverse Owner Manual - 2011


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Customer Information


Customer Information


Customer Satisfaction Procedure (U.S. and Canada) . . . . . . . . . . . . . . . . . . . . 13-1


Customer Satisfaction


Procedure (Mexico) . . . . . . . . 13-3


Customer Assistance Offices


(U.S. and Canada) . . . . . . . . . 13-5


Customer Assistance Offices


(Mexico) . . . . . . . . . . . . . . . . . . . . 13-5


Customer Assistance for Text Telephone (TTY) Users (U.S. and Canada) . . . . . . . . . . . . . . . 13-6
Online Owner Center . . . . . . . . 13-6
GM Mobility Reimbursement


Program (U.S. and Canada) . . . . . . . . . . . . . . . . . . . . 13-7


Roadside Assistance Program


(U.S. and Canada) . . . . . . . . . 13-7


Roadside Assistance Program


(Mexico) . . . . . . . . . . . . . . . . . . . . 13-9


Scheduling Service


Appointments (U.S. and Canada) . . . . . . . . . . . . . . . . . . 13-10


Courtesy Transportation


Program (U.S. and Canada) . . . . . . . . . . . . . . . . . . 13-10


Collision Damage Repair


(U.S. and Canada) . . . . . . . . 13-11


Service Publications


Ordering Information . . . . . . 13-14


Reporting Safety Defects Reporting Safety Defects to


the United States Government . . . . . . . . . . . . . . . 13-15


Reporting Safety Defects to


the Canadian Government . . . . . . . . . . . . . . . 13-15


Reporting Safety Defects to


General Motors . . . . . . . . . . . 13-16


Vehicle Data Recording and Privacy


Vehicle Data Recording and


Privacy . . . . . . . . . . . . . . . . . . . . 13-16
Event Data Recorders . . . . . . 13-16
OnStar® . . . . . . . . . . . . . . . . . . . . 13-17
Navigation System . . . . . . . . . 13-17
Radio Frequency


Identification (RFID) . . . . . . . 13-18


Radio Frequency


Statement . . . . . . . . . . . . . . . . . 13-18


Customer Information


13-1


Customer Information


Customer Satisfaction Procedure (U.S. and Canada) Your satisfaction and goodwill are important to your dealer and to Chevrolet. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by the dealer's sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service, or parts manager, contact the owner of the dealership or the general manager.


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13-2


Customer Information


If after contacting a


STEP TWO: member of dealership management, it appears your concern cannot be resolved by the dealership without further help, in the U.S., call the Chevrolet Customer Assistance

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