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In Brief
1-9
To adjust a power seatback, if equipped:
Tilt the top of the control rearward to recline.
Tilt the top of the control forward to raise.
See Reclining Seatbacks on page 3-4.
If available, the controls on the driver door are used to program and recall memory settings for the driver seat, outside mirrors, and the adjustable throttle and brake pedals, if equipped. See Memory Seats on page 3-6 and Vehicle Personalization (With DIC Buttons) on page 5-44.
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1-10
In Brief
Second Row Seats On vehicles with a 60/40 split-bench or buckets seats, the seatbacks can be folded for additional cargo space, or the seats can be folded and tumbled for easy entry/exit to the third row seats, if equipped. On vehicles with bucket seats, the seatbacks also recline. See Second Row Seats on page 3-10.
Third Row Seats On vehicles with third row seats, the seatbacks can be folded, and the entire seat can be tumbled or removed from the vehicle. For detailed instructions, see Third Row Seats on page 3-14.
Heated and Ventilated Seats
Heated and Cooled Seat Buttons
Shown, Heated Seat Buttons
Similar
If available, the buttons are on the front doors. To operate, the ignition must be in ON/RUN. H : the seat. I : Press to heat the seatback only.
If available, press to cool
J : Press to heat the seat and seatback. Press the button once for the highest setting. With each press of the button, the seat will change to the next lower setting, and then to the off setting. The lights indicate three for the highest setting and one for the lowest. See Heated and Ventilated Front Seats on page 3-7.
Head Restraint Adjustment Do not drive until the head restraints for all occupants are installed and adjusted properly. To achieve a comfortable seating position, change the seatback recline angle as little as necessary while keeping the seat and the head restraint height in the proper position. See Head Restraints on page 3-2
and Seat Adjustment on page 3-3.Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/ Mexico-6081502) - 2014 - crc2 - 9/17/13
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In Brief
1-11
United States
Canada and Mexico
Safety Belts
Refer to the following sections for important information on how to use safety belts properly.
. Safety Belts on page 3-17.
. How to Wear Safety Belts
Properly on page 3-18.
Lap-Shoulder Belt on page 3-19.
Lower Anchors and Tethers for Children (LATCH System) on page 3-47.
Passenger Sensing System The passenger sensing system, if equipped, turns off the front outboard passenger frontal airbag under certain conditions. No other airbag is affected by the passenger sensing system. If the vehicle has one of the indicators pictured in the following illustrations, then the vehicle has a passenger sensing system for the front outboard passenger position. See Passenger Sensing System on page 3-33. The passenger airbag status indicator, if equipped, will be visible on the overhead console when the vehicle is started. See Passenger Airbag Status Indicator on page 5-17.
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3. Adjust the outside mirror so that
the side of the vehicle and the area behind are seen.
4. Press either (A) or (B) again to
deselect the mirror.
See Power Mirrors on page 2-16. To power fold the mirrors: 1. Press (C) to fold the mirrors out
to the driving position.
2. Press (D) to fold the mirrors in to
the folded position.
1-12
In Brief
Mirror Adjustment
Exterior Mirrors
With Power Folding Mirrors
To adjust the mirrors: 1. Press (A) or (B) to select the
driver or passenger side mirror.
2. Press one of the four arrows located on the control pad to adjust the mirror.
With Manual Folding Mirrors
To adjust the mirrors: 1. Move the selector switch located
above the four-way control pad to the left or right to choose either the driver side or passenger side mirror.
2. Press one of the four arrows located on the control pad to move the mirror in the desired direction.
3. Adjust the outside mirror so that
the side of the vehicle and the area behind are seen.
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In Brief
1-13
use to avoid glare from the headlamps from behind. See Manual Rearview Mirror on page 2-19.
Automatic Dimming Rearview Mirror For vehicles with an automatic dimming rearview mirror. The mirror will automatically reduce the glare from the headlamps from behind. The dimming feature comes on and the indicator light illuminates each time the ignition is turned to start. See Automatic Dimming Rearview Mirror on page 2-19.
See Power Mirrors on page 2-16. Keep the selector switch in the center position when not adjusting either outside mirror. To manual fold the mirrors: Fold the mirrors inward to prevent damage when going through an automatic car wash. To fold, pull the mirror toward the vehicle. Push the mirror outward, to return to its original position.
Heated Mirrors Press 1 to heat the mirrors. See “Rear Window Defogger” under Dual Automatic Climate Control System on page 8-4 or Climate Control Systems on page 8-1.
Park Tilt Mirrors If the vehicle has the memory package, the exterior mirrors tilt to a preselected position when the vehicle is in R (Reverse). This feature lets the driver view the curb when parallel parking. The mirrors return to the original position when
the vehicle is shifted out of R (Reverse), or the ignition is turned off or to OFF/LOCK. This feature can be programed through the Driver Information Center (DIC). See Vehicle Personalization (With DIC Buttons) on page 5-44.
Trailer-Tow Mirrors For vehicle with towing mirrors, they can be extended for a clearer view of the objects behind the vehicle. Manually pull out the mirror head to extend it for better visibility when towing a trailer. See Trailer-Tow Mirrors on page 2-16. Interior Mirror
Adjustment Hold the rearview mirror in the center and move it to view the area behind the vehicle.
Manual Rearview Mirror For vehicles with a manual rearview mirror, push the tab forward for daytime use and pull it for nighttime
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1-14
In Brief
Steering Wheel Adjustment
Throttle and Brake Pedal Adjustment On vehicles with this feature, you can change the position of the throttle and brake pedals.
The control used to adjust the pedals is located on the instrument panel below the climate control system. Press the bottom of the control to move the pedals closer to your body. Press the top of the control to move the pedals away. See Adjustable Throttle and Brake Pedal on page 9-20.
To adjust the steering wheel: 1. Hold the steering wheel and pull
the lever.
2. Move the steering wheel up
or down.
3. Release the lever to lock the
wheel in place.
Do not adjust the steering wheel while driving.
Interior Lighting
Dome Lamps The dome lamps are located in the overhead console. They come on when any door is opened and turn off after all the doors are closed. Turn the instrument panel brightness knob located below the dome lamp override button, clockwise to the farthest position to manually turn on the dome lamps. The dome lamps remain on until the knob is turned counterclockwise.
Dome Lamp Override The dome lamp override button is located next to the exterior lamps control.
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For more information about interior lamps, see:
. Dome Lamps on page 6-7.
. Reading Lamps on page 6-8.
Instrument Panel Illumination Control on page 6-7.
Exterior Lighting
The exterior lamp control is on the instrument panel to the left of the steering wheel.
In Brief
1-15
There are four positions. O : Turns off the automatic headlamps and Daytime Running Lamps (DRL). Turn the headlamp control to the off position again to turn the automatic headlamps or DRL back on. For vehicles first sold in Canada, the off position will only work when the vehicle is shifted into P (Park). AUTO: Automatically turns on the headlamps, parking lamps, taillamps, instrument panel lights, roof marker lamps (if equipped), and license plate lamps. ; : Turns on the parking lamps, taillamps, instrument panel lights, roof marker lamps (if equipped), and license plate lamps. 5 : Turns on the headlamps, parking lamps, taillamps, instrument panel lights, roof marker lamps (if equipped), and license plate lamps.
k : Press the button in and the dome lamps remain off when a door is opened. Press the button again to return it to the extended position so that the dome lamps come on when a door is opened.
Reading Lamps For vehicles with reading lamps in the overhead console, press the button located next to the lamp to turn it on or off. The vehicle may also have reading lamps in other locations. The lamps are fixed and cannot be adjusted.
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1-16
In Brief
See:
. Exterior Lamp Controls on
page 6-1
. Daytime Running Lamps (DRL)
on page 6-3
Fog Lamps on page 6-6
Windshield Wiper/Washer
The front wiper control is located on the turn and lane-change lever. Turn the band with the wiper symbol to control the windshield wipers.
8 : For a single wipe, turn to 8 , then release. For several wipes, hold the band on 8 longer. 9 : Turns the windshield wipers off. 6 : Turn the band up for more frequent wipes or down for less frequent wipes. w : Slow wipes. 1 : Fast wipes. L : Push this paddle to spray washer fluid on the windshield.
Rear Wiper Window Wiper/Washer To turn the rear wiper on, slide the lever to a wiper position. 9 : Turns the wiper off. 5 : Turns on the rear wiper with a longer delay between wipes.
Z : Turns on the rear wiper with a short delay between wipes. = : Press the button on the end of the lever to spray washer fluid on the rear window. See Windshield Wiper/Washer on page 5-4 and Rear Window Wiper/ Washer on page 5-5.
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In Brief
1-17
Climate Controls
The heating, cooling, and ventilation in the vehicle can be controlled with these systems.
Climate Control System
A. Fan Control B. REAR (Rear Climate Control) C. Recirculation D. Air Delivery Mode Control E. Air Conditioning
F. Driver and Passenger Temperature Controls
G. Rear Window Defogger See Climate Control Systems on page 8-1.
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In Brief
Transmission
Range Selection Mode
Base Trim Shown (Uplevel Similar) The Range Selection Mode switch, if equipped, is located on the shift lever. 1. To enable the Range Selection feature, move the column shift lever to the M (Manual) position. The current range will appear next to the M. This is the highest attainable range with all lower gears accessible. As an example, when 5 (Fifth) gear is selected, 1 (First) through 5 (Fifth) gears are available.
Dual Automatic Climate Control System
A. Fan Control B. AUTO (Automatic Operation) C. Defrost D. Recirculation E. REAR (Rear Climate Control) F. Air Delivery Mode Control G. Driver Temperature Control H. Display I. J. Rear Window Defogger
Power Button
K. Air Conditioning L. PASS M. Passenger Temperature Control See Dual Automatic Climate Control System on page 8-4 (If Equipped). For vehicles with rear heating and air conditioning controls, see Rear Climate Control System (Rear Climate Control Only) on page 8-9
or Rear Climate Control System (with Rear Seat Audio) on page 8-11.Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/ Mexico-6081502) - 2014 - crc2 - 9/17/13
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2. Press the plus/minus buttons, located on the steering column shift lever, to select the desired range of gears for current driving conditions. See Manual Mode on page 9-31.
While using Range Selection Mode, cruise control and the Tow/Haul mode can be used. Grade Braking is not available when Range Selection Mode is active. See Tow/Haul Mode on page 9-32.
Four-Wheel Drive If the vehicle has Four-Wheel Drive, you can send the engine's driving power to all four wheels for extra traction.
Automatic Transfer Case
Two Speed Transfer Case
Single Speed Transfer Case
In Brief
1-19
The transfer case knob is located to the left of the instrument panel cluster. Use this knob to shift into and out of the different Four-Wheel Drive modes. 2 m : This setting is used for driving in most street and highway situations. AUTO: This setting is ideal for use when road surface traction conditions are variable. 4 m : Use the Four-Wheel-Drive High position when extra traction is needed, such as on snowy or icy roads or in most off-road situations. 4 n : Vehicles with a two speed transfer case have a Four-Wheel-Drive Low position. This setting sends maximum power to all four wheels. You might choose Four-Wheel-Drive Low if you are driving off-road in deep sand, deep mud, deep snow, and while climbing or descending steep hills.
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Vehicle Features Radio(s)
1-20
In Brief
N (Neutral): Vehicles with a two speed transfer case have a N (Neutral) position. Shift the transfer case to N (Neutral) only when towing the vehicle. See Recreational Vehicle Towing on page 10-82 or Towing the Vehicle on page 10-81. See Four-Wheel Drive (Single Speed Automatic Transfer Case) on page 9-38 or Four-Wheel Drive (Two Speed Automatic Transfer Case) on page 9-33.
Radio with USB, CD, and DVD (MP3)
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O : Press to turn the system on and off. Turn to increase or decrease the volume. BAND: Press to choose between FM, AM, or SiriusXM®, if equipped. f : Turn to manually select radio stations or press to set the bass or treble. © SEEK or ¨ SEEK: Seek or scan stations. 4 : Press to switch the display between the radio station frequency and the time. While the ignition is off, press this button to display the time. Press to display additional text information related to the current FM-RDS or SiriusXM station; or CD, MP3, or WMA song. If information is available during SiriusXM, CD, MP3, or WMA playback, the song title information displays on the top line of the display and artist information displays on the bottom line. When information is not available, “NO INFO” displays.
For more information about these and other radio features, see Operation on page 7-6. For vehicles with a Rear Seat Entertainment System (RSE) and Rear Seat Audio System (RSA), see Rear Seat Entertainment (RSE) System on page 7-36 and Rear Seat Audio (RSA) System on page 7-46 for more information. Storing Radio Stations A maximum of 36 stations can be stored as favorites using the six softkeys located below the radio station frequency tabs and by using the radio FAV button. Press FAV to go through up to six pages of favorites, each having six favorite stations available per page. Each page of favorites can contain any combination of AM, FM, or SiriusXM stations. For more information, see “Storing Radio Stations” in AM-FM Radio on page 7-10.
In Brief
1-21
Setting the Clock To set the time and date: 1. Turn the ignition key to ACC/
ACCESSORY or ON/RUN, then press O , to turn the radio on. 2. Press H to display HR, MIN,
MM, DD, and YYYY (hour, minute, month, day, and year).
3. Press the softkey located under
any one of the labels to be changed.
4. To increase or decrease the time
or date, turn f clockwise or counter-clockwise.
For detailed instructions on setting the clock for the vehicle's specific audio system, see Clock on page 5-7.
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In Brief
Satellite Radio SiriusXM® is a satellite radio service based in the 48 contiguous United States and 10 Canadian provinces. SiriusXM satellite radio has a wide variety of programming and commercial-free music, coast to coast, and in digital-quality sound. A fee is required to receive the SiriusXM service. For more information, refer to:
. www.siriusxm.com or call
1-866-635-2349 (U.S.)
. www.xmradio.ca or call
1-877-209-0079 (Canada)
See Satellite Radio on page 7-11.
Portable Audio Devices This vehicle has an auxiliary input, located on the audio faceplate, and a USB port located on the instrument panel or in the center console. External devices such as iPod®, laptop computers, MP3 players, CD changers, USB
storage device, etc. can be connected to the auxiliary port using a 3.5 mm (1/8 in) input jack or the USB port depending on the audio system. See Auxiliary Devices on page 7-31
for further information.Bluetooth® If equipped with a Bluetooth system, it allows users with a Bluetooth-enabled cell phone to make and receive hands-free calls using the vehicle’s audio system and controls. The Bluetooth-enabled cell phone must be paired with the Bluetooth system before it can be used in the vehicle. Not all phones will support all functions. For more information, see www.gm.com/bluetooth and Bluetooth on page 7-48.
Steering Wheel Controls
If equipped, some audio controls can be adjusted at the steering wheel. w : Press to go to the next favorite radio station, track on a CD, or folder on an iPod® or USB device. c / x : Press to go to the previous favorite radio station, track on a CD, or folder on an iPod® or USB device. Press to reject an incoming call, or to end a call.
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b / g : Press to silence the vehicle speakers only. Press again to turn the sound on. Press and hold longer than two seconds to interact with OnStar® or Bluetooth systems, if equipped.
+ e : Press to increase volume.
− e : Press to decrease volume.
SRCE: Press to switch between the radio and CD, and for equipped vehicles, the DVD, front auxiliary, and rear auxiliary. ¨ : Press to seek the next radio station, the next track or chapter while sourced to the CD or DVD slot, or to select tracks and folders on an iPod or USB device. For more information, see Steering Wheel Controls on page 5-2.
Cruise Control
T : Press to turn the system on or off. The indicator light is on when cruise control is on and turns off when cruise control is off. + RES: Press briefly to make the vehicle resume to a previously set speed, or press and hold to accelerate. SET −: Press to set the speed and activate cruise control or make the vehicle decelerate.
In Brief
1-23
[ : Press to disengage cruise control without erasing the set speed from memory. See Cruise Control on page 9-46.
Navigation System If the vehicle has a navigation system, there is a separate infotainment manual that includes information on the radio, audio players, and navigation system. The navigation system provides detailed maps of most major freeways and roads. After a destination has been set, the system provides turn-by-turn instructions for reaching the destination. In addition, the system can help locate a variety of points of interest (POIs), such as banks, airports, restaurants, and more.
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1-24
In Brief
Side Blind Zone Alert (SBZA) If equipped, SBZA will detect vehicles in the next lane over in the vehicle's side blind zone area. When this happens, the SBZA display will light up in the corresponding outside side mirror and will flash if the turn signal is on. See Side Blind Zone Alert (SBZA) on page 9-49.
Rear Vision Camera (RVC) If available, the RVC displays a view of the area behind the vehicle when the vehicle is shifted into R (Reverse). The display will appear on either the inside rearview mirror or navigation screen, if equipped. To clean the camera lens, located above the license plate, rinse it with water and wipe it with a soft cloth. See Rear Vision Camera (RVC) on page 9-51.
Ultrasonic Parking Assist If available, this system uses sensors on the rear bumper to assist with parking and avoiding objects while in R (Reverse). It operates at speeds less than 8 km/h (5 mph). URPA uses audible beeps to provide distance and system information. Keep the sensors on the vehicle's rear bumper clean to ensure proper operation. See Ultrasonic Parking Assist on page 9-48.
Power Outlets The accessory power outlets can be used to plug in electrical equipment, such as a cell phone or MP3 player. There are two under the climate controls, one inside the center floor console, one on the rear of the center floor console and one accessory power outlet in the rear cargo area on the passenger side.
The accessory power outlets are powered, even with the ignition off. Continuing to use accessory power outlets while the ignition is in LOCK/ OFF may cause the vehicle's battery to run down. See Power Outlets on page 5-8.
Universal Remote System
Vehicles with the Universal Remote System will have these buttons located in the headliner. This system provides a way to replace up to three remote control transmitters used to activate devices such as garage door openers, security systems, and home automation devices.
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In Brief
1-25
When the sunroof is opened, an air deflector will automatically raise. The air deflector will retract when the sunroof is closed. The sunroof also has a sunshade which can be pulled forward to block sun rays. The sunshade must be opened and closed manually. If an object is in the path of the sunroof while it is closing, the anti-pinch feature will detect the object and stop the sunroof. See Sunroof on page 2-22.
Read the instructions completely before attempting to program the transmitter. Because of the steps involved, it may be helpful to have another person assist with programming the transmitter. See Universal Remote System on page 5-52.
Sunroof
A. Open or Close B. Vent
On vehicles with a sunroof, the sunroof only operates when the ignition is in ACC/ACCESSORY or ON/RUN, or when Retained Accessory Power (RAP) is active. See Retained Accessory Power (RAP) on page 9-24. Vent: From the closed position, press the rear of switch (B) to vent the sunroof. Open/Close: To open the sunroof, press and hold switch (A) until the sunroof reaches the desired position. Press and hold the front of switch (A) to close it. Express-Open/Express-Close: To express-open the sunroof, fully press and release the rear of switch (A) until the sunroof reaches the desired position. To express-close the sunroof, fully press and release the front of switch (A). Press the switch again to stop it.
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In Brief
Performance and Maintenance
StabiliTrak® System If equipped, the vehicle has a traction control system that limits wheel spin and the StabiliTrak system that assists with directional control of the vehicle in difficult driving conditions. Both systems turn on automatically every time the vehicle is started.
To turn off traction control, press and release g on the instrument panel. The appropriate DIC message displays. See Ride Control System Messages on page 5-40.
To turn off both traction control and StabiliTrak, press and hold g until g illuminates and the appropriate DIC message displays. See Ride Control System Messages on page 5-40.
. Press and release g again to
turn on both systems. For more information, see StabiliTrak® System on page 9-42.
Tire Pressure Monitor This vehicle may have a Tire Pressure Monitor System (TPMS).
The low tire pressure warning light alerts to a significant loss in pressure of one of the vehicle's tires. If the warning light comes on, stop as soon as possible and inflate the tires to the recommended pressure shown on the Tire and Loading Information label. See Vehicle Load Limits on page 9-15. The warning light will remain on until the tire pressure is corrected.
The low tire pressure warning light may come on in cool weather when the vehicle is first started, and then turn off as the vehicle is driven. This may be an early indicator that the tire pressures are getting low and the tires need to be inflated to the proper pressure. The TPMS does not replace normal monthly tire maintenance. Maintain the correct tire pressures. See Tire Pressure Monitor System on page 10-51.
Engine Oil Life System The engine oil life system calculates engine oil life based on vehicle use and, on most vehicles, displays a DIC message when it is necessary to change the engine oil and filter. The oil life system should be reset to 100% only following an oil change.
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Resetting the Oil Life System To reset the Engine Oil Life System on most vehicles: 1. Display OIL LIFE REMAINING on the DIC. If the vehicle does not have DIC buttons, the vehicle must be in P (Park) to access this display.
2. Press and hold the SET/RESET
button on the DIC, or the trip odometer reset stem if the vehicle does not have DIC buttons, for more than five seconds. The oil life will change to 100%.
On all vehicles, the Engine Oil Life System can be reset as follows: 1. Turn the ignition to ON/RUN with
the engine off.
2. Fully press the accelerator pedal
slowly three times within five seconds.
3. Display OIL LIFE REMAINING
on the DIC. If the display shows 100%, the system is reset.
See Engine Oil Life System on page 10-9.
. Avoid idling the engine for long
periods of time.
In Brief
1-27
E85 or FlexFuel Vehicles with a yellow fuel cap can use either unleaded gasoline or ethanol fuel containing up to 85% ethanol (E85). See E85 or FlexFuel on page 9-57. For all other vehicles, use only the unleaded gasoline described under Recommended Fuel on page 9-55.
Driving for Better Fuel Economy Driving habits can affect fuel mileage. Here are some driving tips to get the best fuel economy possible.
. Avoid fast starts and accelerate
smoothly.
. Brake gradually and avoid
abrupt stops.
. When road and weather
conditions are appropriate, use cruise control.
. Always follow posted speed
limits or drive more slowly when conditions require.
. Keep vehicle tires properly
inflated.
. Combine several trips into a
single trip.
. Replace the vehicle's tires with
the same TPC Spec number molded into the tire's sidewall near the size.
Follow recommended scheduled maintenance.
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In Brief
Roadside Assistance Program U.S.: 1-800-243-8872
TTY Users (U.S. Only): 1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0811
New Chevrolet owners are automatically enrolled in the Roadside Assistance Program. See Roadside Assistance Program on page 13-5.OnStar® If equipped, this vehicle has a comprehensive, in-vehicle system that can connect to a live Advisor for Emergency, Security, Navigation, Connection, and Diagnostic Services. See OnStar Overview on page 14-1.
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Keys, Doors, and Windows
2-1
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . 2-15
Manual Mirrors . . . . . . . . . . . . . . . 2-16
Trailer-Tow Mirrors . . . . . . . . . . . 2-16
Power Mirrors . . . . . . . . . . . . . . . . 2-16
Folding Mirrors . . . . . . . . . . . . . . . 2-17
Heated Mirrors . . . . . . . . . . . . . . . 2-18
Automatic Dimming Mirror . . . 2-18
Park Tilt Mirrors . . . . . . . . . . . . . . 2-18Interior Mirrors
Manual Rearview Mirror . . . . . . 2-19
Automatic Dimming RearviewMirror . . . . . . . . . . . . . . . . . . . . . . . 2-19
Windows
Windows . . . . . . . . . . . . . . . . . . . . . 2-20
Power Windows . . . . . . . . . . . . . 2-20
Sun Visors . . . . . . . . . . . . . . . . . . . 2-21Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . 2-22
Keys and Locks
Keys
{ Warning
Leaving children in a vehicle with the ignition key is dangerous and children or others could be seriously injured or killed. They could operate the power windows or other controls or make the vehicle move. The windows will function with the keys in the ignition, and children or others could be caught in the path of a closing window. Do not leave children in a vehicle with the ignition key.
Keys, Doors, and Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 2-2
Remote Keyless Entry (RKE)
System Operation . . . . . . . . . . . 2-2
Remote Vehicle Start . . . . . . . . . 2-5
Door Locks . . . . . . . . . . . . . . . . . . . 2-7
Power Door Locks . . . . . . . . . . . . 2-7
Delayed Locking . . . . . . . . . . . . . . 2-8
Automatic Door Locks . . . . . . . . . 2-8
Lockout Protection . . . . . . . . . . . . 2-8
Safety Locks . . . . . . . . . . . . . . . . . . 2-8Doors
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Power Assist Steps . . . . . . . . . . 2-12Vehicle Security
Vehicle Security . . . . . . . . . . . . . . 2-12
Vehicle Alarm System . . . . . . . 2-12
Immobilizer . . . . . . . . . . . . . . . . . . 2-14
Immobilizer Operation . . . . . . . 2-14Chevrolet Tahoe/Suburban Owner Manual (GMNA-Localizing-U.S./Canada/ Mexico-6081502) - 2014 - crc2 - 9/17/13
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Keys, Doors, and Windows
Remote Keyless Entry (RKE) System Operation The Remote Keyless Entry (RKE) transmitter functions work up to 60 m (195 ft) away from the vehicle. There are other conditions which can affect the performance of the transmitter. See Remote Keyless Entry (RKE) System on page 2-2.
With an active OnStar subscription, an OnStar Advisor may remotely unlock the vehicle. See OnStar Overview on page 14-1.
Remote Keyless Entry (RKE) System See Radio Frequency Statement on page 13-15. If there is a decrease in the RKE operating range:
. Check the distance. The
transmitter may be too far from the vehicle.
. Check the location. Other vehicles or objects may be blocking the signal.
. Check the transmitter's battery. See “Battery Replacement” later in this section.
If the transmitter is still not working correctly, see your dealer or a qualified technician for service.
The key is used for the ignition and all door locks. The key has a bar-coded key tag that the dealer or qualified locksmith can use to make new keys. Store this information in a safe place, not in the vehicle. See your dealer if a replacement key or additional key is needed. If it becomes difficult to turn a key, inspect the key blade for debris. Periodically clean with a brush or pick.
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If
The following functions may be available if your vehicle has the RKE system: / (Remote Vehicle Start): available, press to start the engine from outside the vehicle using the RKE transmitter. See Remote Vehicle Start on page 2-5 for additional information. Q (Lock): Press to lock all the doors. If enabled through the Driver Information Center (DIC), the turn signal lamps flash once to indicate locking has occurred. If enabled through the DIC, the horn chirps when the lock button is pressed again within three seconds. See Vehicle Personalization (With DIC Buttons) on page 5-44 for additional information. Pressing Q arms the content theft-deterrent system. See Vehicle Alarm System on page 2-12.
K (Unlock): Press once to unlock only the driver door. If K is pressed again within three seconds, all remaining doors unlock. The interior lamps may come on and stay on for 20 seconds or until the ignition is turned on. If enabled through the DIC, the turn signal lamps flash twice to indicate unlocking has occurred. See Vehicle Personalization (With DIC Buttons) on page 5-44. If enabled through the DIC, the exterior lights turn on briefly if it is dark enough outside. See “Approach Lighting” under Vehicle Personalization (With DIC Buttons) on page 5-44. Pressing K on the RKE transmitter disarms the content theft-deterrent system. See Vehicle Alarm System on page 2-12. m (Liftglass): Press and hold to unlock the liftglass.
With Remote Start and Liftglass
With Remote Start and Power
Liftgate and Liftglass
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Keys, Doors, and Windows
8 (Power Liftgate): Press and hold to open and close the liftgate. The taillamps flash and a chime sounds to indicate when the liftgate is opening and closing. L (Vehicle Locator/Panic Alarm): Press and release to locate the vehicle. The turn signal lamps flash and the horn sounds three times. Press and hold L for more than two seconds to activate the panic alarm. The turn signal lamps flash and the horn sounds repeatedly for 30 seconds. The alarm turns off when the ignition is moved to ON/ RUN or L is pressed again. The ignition must be in LOCK/OFF for the panic alarm to work. Programming Transmitters to the Vehicle Only RKE transmitters programmed to this vehicle will work. If a transmitter is lost or stolen, a replacement can be purchased and programmed through your dealer.
When the replacement transmitter is programmed to this vehicle, all remaining transmitters must also be reprogrammed. Any lost or stolen transmitters will no longer work once the new transmitter is programmed. The vehicle can have a maximum of eight transmitters programmed to it. See your dealer to program transmitters to the vehicle. Battery Replacement Replace the battery if the REPLACE BATTERY IN REMOTE KEYmessage displays in the DIC. See Key and Lock Messages on page 5-38 for additional information. Notice: When replacing the battery, do not touch any of the circuitry on the transmitter. Static from your body could damage the transmitter.
To replace the battery: 1. Separate the transmitter with a
flat, thin object, such as a flat head screwdriver.
Carefully insert the tool into the notch located along the parting line of the transmitter. Do not insert the tool too far. Stop as soon as resistance is felt.
Twist the tool until the transmitter is separated.
2. Remove the old battery. Do not
use a metal object.
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3.
Insert the new battery, positive side facing down. Replace with a CR2032 or equivalent battery.
4. Snap the transmitter back
together.
Remote Vehicle Start If available, this feature allows you to start the engine from outside of the vehicle. It may also start up the vehicle's heating or air conditioning systems and rear window defogger. Normal operation of the system will return after the key is turned to the ON/RUN position. If the vehicle has an automatic climate control system, the climate control system will default to a heating or cooling mode depending on the outside temperatures. If the vehicle does not have an automatic climate control system, the system will turn on at the setting the vehicle was set to when the vehicle was last turned off.
During a remote start, if the vehicle has an automatic climate control system and heated seats, the heated seats will turn on during colder outside temperatures and will shut off when the key is turned to ON/RUN. If the vehicle does not have an automatic climate control system, during remote start, manually turn the heated seats on and off. See Heated and Ventilated Front Seats on page 3-7 for additional information. Laws in some communities may restrict the use of remote starters. For example, some laws may require a person using the remote start to have the vehicle in view when doing so. Check local regulations for any requirements on remote starting of vehicles. Do not use the remote start feature if the vehicle is low on fuel. The vehicle may run out of fuel. The RKE transmitter range may be less while the vehicle is running.
There are other conditions which can affect the performance of the transmitter. See Remote Keyless Entry (RKE) System on page 2-2 for additional information. / (Remote Start): This button will be on the RKE transmitter if the vehicle has remote start. To start the vehicle using the remote start feature: 1. Aim the RKE transmitter at the
vehicle.
2. Press and release Q.
3.
Immediately press and hold / until the turn signal lamps flash. If you cannot see the vehicle's lamps, press and hold / for at least four seconds. When the vehicle starts, the parking lamps will turn on and remain on while the vehicle is running. The doors will be locked and the climate control system may come on.
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Keys, Doors, and Windows
The engine will continue to run for 10 minutes. Repeat the steps for a 10-minute time extension. Remote start can be extended only once.
After entering the vehicle during a remote start, insert and turn the key to ON/RUN to drive the vehicle. To cancel a remote start:
. Aim the RKE transmitter at the vehicle and press and hold / until the parking lamps turn off.
Turn on the hazard warning flashers.
Turn the ignition on and then back off.
The vehicle can be remote started two separate times between driving sequences. The engine will run for 10 minutes after each remote start.
Or, you can extend the engine run time by another 10 minutes within the first 10 minute remote start time frame, and before the engine stops. For example, if Q and then / are pressed again after the vehicle has been running for 5 minutes, 10 minutes are added, allowing the engine to run for 15 minutes. The additional 10 minutes are considered a second remote vehicle start. Once two remote starts, or a single remote start with one time extension has been done, the vehicle must be started with the key. After the key is removed from the ignition, the vehicle can be remote started again. The vehicle cannot be remote started if the key is in the ignition, the hood is not closed, or if there is an emission control system malfunction and the check engine light is on.
Also, the engine will turn off during a remote vehicle start if the coolant temperature gets too high or if the oil pressure gets low. Remote Start Ready If the vehicle does not have the remote vehicle start feature, it may have the remote start ready feature. This feature allows your dealer to add the manufacturer's remote vehicle start feature. See your dealer to add the manufacturer's remote vehicle start feature to the vehicle.
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Door Locks
{ Warning Unlocked doors can be dangerous.
. Passengers, especially
children, can easily open the doors and fall out of a moving vehicle. When a door is locked, the handle will not open it. The chance of being thrown out of the vehicle in a crash is increased if the doors are not locked. So, all passengers should wear safety belts properly and the doors should be locked whenever the vehicle is driven.
. Young children who get into
unlocked vehicles may be unable to get out. A child can be overcome by extreme heat and can suffer permanent
(Continued)
Warning (Continued)
injuries or even death from heat stroke. Always lock the vehicle whenever leaving it.
. Outsiders can easily enter through an unlocked door when you slow down or stop the vehicle. Locking the doors can help prevent this from happening.
There are several ways to lock and unlock the vehicle. From outside, use the Remote Keyless Entry (RKE) transmitter or the key in the driver door. From inside, use the power door locks or manual door locks. To lock or unlock the door with the manual locks, push down or pull up on the manual lock knob.
Power Door Locks Press Q or K on the Remote Keyless Entry (RKE) transmitter. See Remote Keyless Entry (RKE) System Operation on page 2-2.
Power Folding Mirrors Shown,
Other Models Similar
Q (Lock): Press to lock the doors. K (Unlock): Press to unlock the doors.
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Keys, Doors, and Windows
Delayed Locking When locking the doors with the power lock switch and a door or the liftgate is open, the doors will lock five seconds after the last door is closed. You will hear three chimes to signal that the delayed locking feature is in use. Pressing the power lock switch twice will override the delayed locking feature and immediately lock all the doors. This feature will not operate if the key is in the ignition. This feature can be programmed using the Driver Information Center (DIC). See “Delayed Door Lock” under Vehicle Personalization (With DIC Buttons) on page 5-44.
Automatic Door Locks The vehicle may have an automatic lock/unlock feature. This feature can be programmed using the Driver
Information Center (DIC). See Vehicle Personalization (With DIC Buttons) on page 5-44.
Lockout Protection If the driver side power door lock switch is pressed when the driver door is open and the key is in the ignition, all of the doors will lock and then the driver door will unlock. If the passenger side power door lock switch is pressed when the front passenger door is open and the key is in the ignition, all of the doors will lock and then the front passenger door will unlock.
Safety Locks The vehicle has rear door security locks to prevent passengers from opening the rear doors from the inside.
Open the rear doors to access the security locks on the inside edge of each door. To set the locks, insert a key into the slot and turn it to the horizontal position. The door can only be opened from the outside with the door unlocked. To return the door to normal operation, turn the slot to the vertical position.
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Doors
Liftgate
{ Warning
Exhaust gases can enter the vehicle if it is driven with the liftgate or trunk/hatch open, or with any objects that pass through the seal between the body and the trunk/hatch or liftgate. Engine exhaust contains carbon monoxide (CO) which cannot be seen or smelled. It can cause unconsciousness and even death. If the vehicle must be driven with the liftgate or trunk/hatch open:
. Close all of the windows.
. Fully open the air outlets on
or under the instrument panel.
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Warning (Continued)
. Adjust the climate control
system to a setting that brings in only outside air and set the fan speed to the highest setting. See “Climate Control Systems” in the Index.
. If the vehicle is equipped with
a power liftgate, disable the power liftgate function.
See Engine Exhaust on page 9-27.
Notice: If you open the liftgate without checking for overhead obstructions such as a garage door, you could damage the liftgate or the liftgate glass. Always check to make sure the area above and behind the liftgate is clear before opening it.
A. License Plate Applique B. Liftgate Handle The liftglass or liftgate cannot be opened if the rear wiper is in motion. Attempting to open the liftglass or liftgate while the rear wiper is in motion will cause the release of the liftglass or liftgate to delay until the wipers are parked off the liftglass.
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Keys, Doors, and Windows
Manual Liftgate Operation To unlock the liftgate, press K on the power door lock switch or press K on the Remote Keyless Entry (RKE) transmitter twice. See Remote Keyless Entry (RKE) System Operation on page 2-2. Press the touch pad on the underside of the liftgate handle (B) and lift up. Use the pull cup to lower and close the liftgate. Do not press the touch pad while closing the liftgate. This will cause the liftgate to be unlatched. Power Liftgate Operation On vehicles with a power liftgate, the switch is on the overhead console. The vehicle must be in P (Park) to use the power feature. The taillamps will flash and a chime will sound when the power liftgate moves.
{ Warning
You, or others, could be injured if caught in the path of the power liftgate. Make sure there is no one in the way of the liftgate as it is opening and closing.
There are several ways to open and close the power liftgate: . Press and hold 8 on the RKE transmitter until the liftgate starts moving.
. Press 8 on the overhead
console.
. Press l on the bottom of the liftgate next to the latch to close.
Pressing a second time while the liftgate is moving reverses the direction. To disable the power liftgate function, press OFF on the liftgate switch.
The power liftgate may be temporarily disabled under extreme temperatures, or under low battery conditions. If this occurs, the liftgate can still be operated manually. If the transmission is shifted out of P (Park) while the power function is in progress, the liftgate power function will continue to completion. If the transmission is shifted out of P (Park) and the vehicle accelerates before the power liftgate latches closed, the liftgate may reverse to the open position. Cargo could fall out of the vehicle. Always make sure the power liftgate is closed and latched before driving away. If the liftgate is opened using power operation and the liftgate support struts have lost pressure, the turn signals flash and a chime will sound. The liftgate stays open temporarily, and then slowly closes. See a dealer for service before using the liftgate.
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Obstacle Detection Features If the liftgate encounters an obstacle during a power open or close cycle, a warning chime will sound and the liftgate will automatically reverse direction to the full closed or open position. After removing the obstruction, the power liftgate operation can be used again. If the liftgate encounters multiple obstacles on the same power cycle, the power function will deactivate and a message will display in the Driver Information Center (DIC). See Object Detection System Messages on page 5-39. After removing the obstructions, the liftgate will resume normal power operation. Pinch sensors are located on the side edges of the liftgate. If an object is caught between the liftgate and the vehicle and presses against this sensor, the liftgate will reverse direction and open fully. The liftgate will remain open until it is activated again or closed manually.
Manual Operation of Power Liftgate To change the liftgate to manual operation, press OFF on the liftgate switch. With the power liftgate disabled and all of the doors unlocked, the liftgate can be manually opened and closed. To open the liftgate, press the touch pad on the handle (B) and lift up. Use the pull cup to lower and close the liftgate. Do not press the touch pad while closing the liftgate. This will cause the liftgate to be unlatched. The liftgate latch will power close. Always close the liftgate before driving. If 8 on the RKE transmitter or l on the liftgate is pressed while power operation is disabled, the lamps will flash three times, but the liftgate will not move. It is not recommended to drive with the liftgate open, however, when driving with the liftgate open; the
liftgate should be set to manual operation by pressing OFF on the liftgate switch on the center console. The liftgate has an electric latch. If the battery is disconnected or has low voltage, the liftgate will not open. The liftgate will resume operation when the battery is reconnected and charged. If the battery is properly connected with adequate voltage, the switch is not disabled, and the liftgate still will not function, see a dealer for service.
Liftglass If equipped, there are two ways to open the liftglass:
. Press the button on the
underside of the license plate applique (A).
. Press m on the RKE
transmitter.
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Power Assist Steps
The power assist steps automatically extend from beneath the vehicle on the side in which the door has been opened. Once the door is closed, the assist steps automatically move back under the vehicle after a brief delay. The vehicle must not be moving for the assist steps to extend or retract. The assist steps cannot be disabled in the extended position.
Vehicle Security This vehicle has theft-deterrent features; however, they do not make the vehicle impossible to steal.
Vehicle Alarm System Your vehicle has a content theft-deterrent alarm system.
The vehicle may have power assist steps. To enable or disable the power assist steps press j.
This is the security light. To arm the theft-deterrent system: 1. Open the door. 2. Lock the door with the Remote Keyless Entry (RKE) transmitter or the power door lock switch. The security light will come on to inform the driver the system is
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arming. If a door is open when the doors are locked, the security light will flash. If the delayed locking feature is turned on, the theft-deterrent system will not start the arming process until the last door is closed and the delay timer has expired. See Delayed Locking on page 2-8.
3. Close all doors. The security light should go off after about 30 seconds. The alarm is not armed until the security light goes off.
If a locked driver door is opened without using the RKE transmitter, a 10-second pre-alarm will occur. The horn will chirp and the lights will flash. If the key is not placed in the ignition and turned to START or the door is not unlocked by pressing the unlock button on the RKE transmitter during the 10-second pre-alarm, the alarm will go off. Your vehicle's headlamps will flash and
the horn will sound for about 30 seconds, then will turn off to save the battery power. The theft-deterrent system will not activate if the doors are locked with the vehicle's key or the manual door lock. It activates only if you use the power door lock switch with the door open or the RKE transmitter. You should also remember that you can start your vehicle with the correct ignition key if the alarm has been set off. To avoid setting off the alarm by accident:
If you do not want to activate the theft-deterrent system, the vehicle should be locked with the door key after the doors are closed.
. Always unlock the doors with the
RKE transmitter. Unlocking a door any other way will set off the alarm if it is armed.
If you set off the alarm by accident, press unlock on the RKE transmitter or place the key in the ignition and turn it to START to turn off the alarm. The alarm will not stop if you try to unlock a door any other way. Testing the Alarm To test the alarm: 1. From inside the vehicle, lower
the driver window and open the driver door.
2. Activate the system by locking the doors with the power door lock switch while the door is open, or with the RKE transmitter.
3. Get out of the vehicle, close the
door and wait for the security light to go out.
4. Then reach in through the
window, unlock the door with the manual door lock and open the door. This should set off the alarm.
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While the alarm is set, the power door unlock switch will not work. If the alarm does not sound when it should but the headlamps flash, check to see if the horn works. The horn fuse may be blown. To replace the fuse, see Fuses and Circuit Breakers on page 10-32. If the alarm does not sound or the headlamps do not flash, the vehicle should be serviced by your dealer.
Immobilizer See Radio Frequency Statement on page 13-15.
Immobilizer Operation This vehicle has PASS-Key® III+ (Personalized Automotive Security System) theft-deterrent system. PASS-Key III+ is a passive theft-deterrent system. The system is automatically armed when the key is removed from the ignition.
The system is automatically disarmed when the key is turned to ON/RUN, ACC/ACCESSORY, or START from the LOCK/OFF position. You do not have to manually arm or disarm the system. The security light will come on if there is a problem with arming or disarming the theft-deterrent system. When the PASS-Key III+ system senses that someone is using the wrong key, it prevents the vehicle from starting. Anyone using a trial-and-error method to start the vehicle will be discouraged because of the high number of electrical key codes. If the engine does not start and the security light on the instrument panel cluster comes on when trying to start the vehicle, there may be a problem with the theft-deterrent system. Turn the ignition off and try again.
If the engine still does not start, and the key appears to be undamaged, try another ignition key. At this time, you may also want to check the fuse. See Fuses and Circuit Breakers on page 10-32. If the engine still does not start with the other key, the vehicle needs service. If the vehicle does start, the first key may be faulty. See your dealer who can service the PASS-Key III+ to have a new key made. It is possible for the PASS-Key III+ decoder to learn the transponder value of a new or replacement key. Up to 10 keys may be programmed for the vehicle. The following procedure is for programming additional keys only. If all the currently programmed keys are lost or do not operate, you must see your dealer or a locksmith who can service PASS-Key III+ to have keys made and programmed to the system.
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5. Repeat Steps 1 through 4 if
additional keys are to be programmed.
If you lose or damage your PASS-Key III+ key, see your dealer or a locksmith who can service PASS-Key III+ to have a new key made. Do not leave the key or device that disarms or deactivates the theft-deterrent system in the vehicle.
Exterior Mirrors
Convex Mirrors
{ Warning
A convex mirror can make things, like other vehicles, look farther away than they really are. If you cut too sharply into the right lane, you could hit a vehicle on the right. Check the inside mirror or glance over your shoulder before changing lanes.
The passenger side mirror is convex shaped. A convex mirror's surface is curved so more can be seen from the driver seat.
See your dealer or a locksmith who can service PASS-Key III+ to get a new key blank cut exactly as the ignition key that operates the system. To program the new additional key:
1. Verify that the new key has a 1
2.
stamped on it. Insert the original, already programmed key in the ignition and start the engine. If the engine will not start, see your dealer for service.
3. After the engine has started, turn
4.
the key to LOCK/OFF, and remove the key. Insert the new key to be programmed and turn it to the ON/RUN position within five seconds of turning the ignition to the LOCK/OFF position in Step 3. The security light will turn off once the key has been programmed.
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Manual Mirrors Vehicles with manual mirrors can be adjusted by moving the mirror up and down or left to right to see a little of the side of the vehicle, and have a clear view behind the vehicle. Using hood-mounted air deflectors and add-on convex mirror attachments could decrease mirror performance.
Trailer-Tow Mirrors
If the vehicle has towing mirrors, they can be adjusted for a clearer view of the objects behind you. Manually pull out the mirror head to extend it for better visibility when towing a trailer. The lower portion of the mirror is convex. A convex mirror's surface is curved to see more from the driver seat. The convex mirror can be adjusted manually to the driver preferred position for better vision. The mirror may have a turn signal arrow that flashes in the direction of the turn or lane change.
Power Mirrors
