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matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager.


STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, in the U.S., contact the Cadillac Customer Assistance Center, 24 hours a day, by calling 1-800-458-8006. In Canada, contact the Canadian Cadillac Customer Communication Centre by calling 1-888-446-2000. We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: (cid:127) Vehicle Identification Number (VIN).


This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.


(cid:127) Dealership name and location. (cid:127) Vehicle delivery date and present mileage. When contacting Cadillac, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One first if you have a concern.


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STEP THREE (US Owners): Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you should file with the BBB Auto Line Program to enforce your rights. The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.


You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address:


BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100


This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.


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For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan (CAMVAP), call toll-free 1-800-207-0685. Alternatively you may call the General Motors Customer Communication Centre, 1-800-263-3777
(English), 1-800-263-7854 (French), or you may write to the Mediation/Arbitration Program at the following address. Your inquiry should be accompanied by your Vehicle Identification Number (VIN).


Mediation/Arbitration Program c/o Customer Communication Centre General Motors of Canada Limited Mail Code: CA1–163–005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7


STEP THREE (Canadian Owners): General Motors Participation in the Mediation/Arbitration Program In the event that you do not feel your concerns have been addressed after the following the procedure outlined in Steps One and Two. General Motors of Canada Limited wants you to be aware of its participation in a no-charge mediation/Arbitration program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you file your complaint to the final decision, should be completed in approximately 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge.


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Online Owner Center The Owner Center is a resource for your GM ownership needs. Specific vehicle information can be found in one place. The Online Owner Center allows you to: (cid:127) Get e-mail service reminders. (cid:127) Access information about your specific vehicle, including tips and videos and an electronic version of this owner’s manual (United States only).


(cid:127) Keep track of your vehicle’s service history


and maintenance schedule.


(cid:127) Find GM dealers for service nationwide. (cid:127) Receive special promotions and privileges only


available to members (United States only).


Refer to the web for updated information. To register your vehicle, visit www.MyGMLink.com (United States) or My GM Canada within www.gmcanada.com (Canada).


Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Cadillac by dialing: 1-800-833-CMCC (2622). (TTY users in Canada can dial 1-800-263-3830.)


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Customer Assistance Offices Cadillac encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Cadillac, the letter should be addressed to: United States — Customer Assistance


Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. Box 33169
Detroit, MI 48232-5169
www.Cadillac.com 1-800-458-8006
1-800-833-2622 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-882-1112
Fax Number: 313-381-0022


From Puerto Rico:


1-800-496-9992 (English) 1-800-496-9993 (Spanish) Fax Number: 313-381-0022


From U.S. Virgin Islands:


1-800-496-9994
Fax Number: 313-381-0022


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Canada — Customer Assistance


General Motors of Canada Limited Canadian Cadillac Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
www.gmcanada.com 1-888-446-2000
1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-882-1112


Overseas — Customer Assistance Please contact the local General Motors Business Unit. Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) — Customer Assistance


General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740
Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000
Long Distance: 011-52-53 29 0 800


Roadside Service In the U.S. or Canada, call 1-800-882-1112
Service available 24 hours a day, 365 days a year Cadillac’s exceptional Roadside Service is more than an auto club or towing service. It provides every Cadillac owner with the advantage of contacting a Cadillac advisor and, in the U.S., where available, a Cadillac trained dealer technician who can provide on-site service. Each U.S. technician travels with a specially equipped service vehicle complete with the necessary Cadillac parts and tools required to handle most roadside repairs.


GM Mobility Reimbursement Program


This program, available to qualified applicants, can reimburse you up to $1,000 of the cost of eligible aftermarket adaptive equipment required for your vehicle, such as hand controls or a wheelchair/scooter lift. The offer is available for a very limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. General Motors of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830.


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Who Is Covered? Roadside Assistance coverage is for the vehicle operator, regardless of ownership. A person driving this vehicle without the consent of the owner is not eligible for coverage. The following services are provided in the U.S. during the Bumper-to-Bumper warranty period and in Canada, during the Base Warranty coverage period of the New Vehicle Limited Warranty, up to a maximum coverage of $100. These services are provided at a nominal charge if the Cadillac is no longer covered by the warranties listed previously. Roadside Service is available only in the United States and Canada. Cadillac Owner Privileges™ Roadside Service provides several Cadillac Owner Privileges™ at “no charge,” throughout your Cadillac Warranty Period — 48 months/ 50,000 miles (80 000 km).


Emergency Road Service is performed on site for the following situations: (cid:127) Towing Service: Emergency towing from a


public roadway or highway to the nearest dealership for warranty service or in the event of a vehicle-disabling accident. Winch-out assistance when the vehicle is mired in sand, mud or snow.


(cid:127) Battery Jump Starting: No-start occurrences


which require a battery jump start will be covered at no charge.


(cid:127) Lock Out Assistance: To ensure security,


the driver must present the vehicle registration and personal ID before lock-out service is provided. Lock-out service will be covered at no charge if you are unable to gain entry into your vehicle. If your vehicle will not start, Roadside Service will arrange to have your vehicle towed to the nearest authorized dealership. In the US, replacement keys made at the customer’s expense will be delivered within 10 miles.


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(cid:127) Fuel Delivery: Delivery of enough fuel for the customer to get to the nearest service station (approximately $5 in the US and 10 litres in Canada). Service to provide diesel may be restricted. For safety reasons, propane and other alternative fuels will not be provided through this service.


(cid:127) Flat Tire Change (Covers change only):


Installation of your spare tire, in good condition, will be covered at no charge. The customer is responsible for the repair or replacement of the tire if not covered by a warrantable failure.


(cid:127) Trip Interruption: If your trip is interrupted


due to a warranty failure, incidental expenses may be reimbursed during the 48 months/ 50,000 miles (80 000 km) warranty period. Items covered are hotel, meals, and rental car.


Additional Services for Canadian Customers (cid:127) Trip Routing Service: Upon request, Cadillac


Roadside Service will send you detailed, computer-personalized maps, highlighting your choice of either the most direct route or the most scenic route to your destination, anywhere in North America, along with any helpful travel information we may have pertaining to your trip. To request this service, please call us toll-free at 1-800-268-6800. We will make every attempt to send your personalized trip routing as quickly as possible, but it is best to allow three weeks before your planned departure date. Trip routing requests will be limited to six per calendar year.


(cid:127) Alternative Service: There may be times


when Roadside Service cannot provide timely assistance. Your advisor may authorize you to secure local emergency road service, and you will be reimbursed up to $100 upon submission of the original receipt to Cadillac Roadside Service®.


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Roadside Service Availability Wherever you drive in the United States or Canada, an advisor is available to assist you over the phone. A dealer technician, if available, can travel to your location within a 30 mile (50 km) radius of a participating Cadillac dealership. If beyond this radius, we will arrange to have your car towed to the nearest Cadillac dealership. For prompt and efficient assistance when calling, please provide the following to the Roadside Service Representative: (cid:127) A description of the problem (cid:127) Name, home address, home


telephone number


(cid:127) Location of your Cadillac and number you


are calling from


(cid:127) The model year, Vehicle Identification Number (VIN), odometer reading, and date of delivery


While we hope you never have the occasion to use our service, it is added security while traveling for you and your family. Remember, we are only a phone call away. In the US or Canada, customers call Roadside Service: 1-800-882-1112.


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Any customer who has access to a (TTY) or a conventional teletypewriter can communicate with Cadillac by dialing from the United States or Canada 1-888-889-2438 — daily, 24 hours. Cadillac and General Motors of Canada Limited reserve the right to limit services or reimbursement to an owner or driver when, in their sole discretion, the claims become excessive in frequency or type of occurrence. Roadside Service is not part of or included in the coverage provided by the New Vehicle Limited Warranty. Cadillac and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Service program at any time without notification. Towing and Road Service Exclusions Specifically excluded from Roadside Service coverage are towing or services for vehicles operated on a non-public roadway or highway, fines, impound towing caused by a violation of local, Municipal, State, Provincial or Federal law, and mounting, dismounting or changing of snow tires, chains or other traction devices.


Courtesy Transportation To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for new vehicles. For warranty repairs during the Bumper-to-Bumper (US) or Base Warranty Coverage period (Canada), provided by the New Vehicle Limited Warranty, interim transportation may be available under the courtesy transportation program. Several courtesy transportation options are available when warranty repairs are required to assist in reducing your inconvenience. Courtesy Transportation is not part of the new Vehicle Limited Warranty and is available only at participating dealers. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information.


Scheduling Service Appointments When your vehicle requires warranty service, you should contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership, let them know this, and ask for instructions. If the dealer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for the same day repair.


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Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following: Shuttle Service Shuttle Service is the preferred means of offering Courtesy Transportation and participating dealers can provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes one-way or round trip shuttle service within reasonable time and distance parameters for the dealer’s area. Public Transportation or Fuel Reimbursement If your vehicle requires warranty repairs, and public transportation is used as “shuttle service,” the reimbursement is limited to the associated shuttle allowance (contact your dealer) and must be supported by original receipts.


In addition, in the U.S., should you arrange transportation through a friend or relative, limited reimbursement for reasonable fuel expenses may be available. Claim amounts should reflect actual costs and be supported by original receipts. Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if your vehicle is kept for a warranty repair. Taxi reimbursement may also be available if you meet the eligibility for a courtesy rental and a rental vehicle is not practical for your requirements. Rental and taxi reimbursement will be limited (contact your dealer) and must be supported by original receipts. This requires that you sign and complete a rental agreement and meet state/provincial, local and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage or rental usage beyond the completion of the repair. Generally it is not possible to provide a like-vehicle as a courtesy rental.


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Additional Program Information All program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. Cadillac and General Motors of Canada reserve the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at their sole discretion.


Vehicle Data Collection and Event Data Recorders Your vehicle, like other modern motor vehicles, has a number of sophisticated computer systems that monitor and control several aspects of the vehicle’s performance. Your vehicle uses on-board vehicle computers to monitor emission control components to optimize fuel economy, to monitor conditions for airbag deployment and, if so equipped, to provide anti-lock braking and to help the driver control the vehicle in difficult driving situations.


Some information may be stored during regular operations to facilitate repair of detected malfunctions; other information is stored only in a crash event by computer systems, such as those commonly called event data recorders (EDR). In a crash event, computer systems, such as the Airbag Sensing and Diagnostic Module (SDM) in your vehicle may record information about the condition of the vehicle and how it was operated, such as data related to engine speed, brake application, throttle position, vehicle speed, safety belt usage, airbag readiness, airbag performance, and the severity of a collision. If your vehicle is equipped with StabiliTrak®, steering performance, including yaw rate, steering wheel angle, and lateral acceleration, is also recorded. This information has been used to improve vehicle crash performance and may be used to improve crash performance of future vehicles and driving safety. Unlike the data recorders on many airplanes, these on-board systems do not record sounds, such as conversation of vehicle occupants.


547


To read this information, special equipment is needed and access to the vehicle or the device that stores the data is required. GM will not access information about a crash event or share it with others other than: (cid:127) with the consent of the vehicle owner or,


if the vehicle is leased, with the consent of the lessee, in response to an official request of police or similar government office,


(cid:127)


(cid:127) as part of GM’s defense of litigation through


the discovery process, or


(cid:127) as required by law. In addition, once GM collects or receives data, GM may: (cid:127) use the data for GM research needs, (cid:127) make it available for research where


appropriate confidentiality is to be maintained and need is shown, or


(cid:127) share summary data which is not tied to a specific vehicle with non-GM organizations for research purposes.


Others, such as law enforcement, may have access to the special equipment that can read the information if they have access to the vehicle or the device that stores the data.


548


If your vehicle is equipped with OnStar®, please check the OnStar® subscription service agreement or manual for information on its operations and data collection.


Collision Damage Repair If your vehicle is involved in a collision and it is damaged, have the damage repaired by a qualified technician using the proper equipment and quality replacement parts. Poorly performed collision repairs will diminish your vehicle’s resale value, and safety performance can be compromised in subsequent collisions. Collision Parts Genuine GM Collision parts are new parts made with the same materials and construction methods as the parts with which your vehicle was originally built. Genuine GM Collision parts are your best choice to assure that your vehicle’s designed appearance, durability and safety are preserved. The use of Genuine GM parts can help maintain your GM New Vehicle Warranty.


Recycled original equipment parts may also be used for repair. These parts are typically removed from vehicles that were total losses in prior accidents. In most cases, the parts being recycled are from undamaged sections of the vehicle. A recycled original equipment GM part, may be an acceptable choice to maintain your vehicle’s originally designed appearance and safety performance, however, the history of these parts is not known. Such parts are not covered by your GM New Vehicle Limited Warranty, and any related failures are not covered by that warranty. Aftermarket collision parts are also available. These are made by companies other than GM and may not have been tested for your vehicle. As a result, these parts may fit poorly, exhibit premature durability/corrosion problems, and may not perform properly in subsequent collisions. Aftermarket parts are not covered by your GM New Vehicle Limited Warranty, and any vehicle failure related to such parts are not covered by that warranty.


Repair Facility GM also recommends that you choose a collision repair facility that meets your needs before you ever need collision repairs. Your GM dealer may have a collision repair center with GM-trained technicians and state of the art equipment, or be able to recommend a collision repair center that has GM-trained technicians and comparable equipment. Insuring Your Vehicle Protect your investment in your GM vehicle with comprehensive and collision insurance coverage. There are significant differences in the quality of coverage afforded by various insurance policy terms. Many insurance policies provide reduced protection to your GM vehicle by limiting compensation for damage repairs by using aftermarket collision parts. Some insurance companies will not specify aftermarket collision parts. When purchasing insurance, we recommend that you assure your vehicle will be repaired with GM original equipment collision parts. If such insurance coverage is not available from your current insurance carrier, consider switching to another insurance carrier.


549


(cid:127)


(cid:127)


If you need roadside assistance, call GM Roadside Assistance. See Roadside Service on page 541 for more information. If your vehicle cannot be driven, know where the towing service will be taking it. Get a card from the tow truck operator or write down the driver’s name, the service’s name, and the phone number.


(cid:127) Remove any valuables from your vehicle before


it is towed away. Make sure this includes your insurance information and registration if you keep these items in your vehicle.


(cid:127) Gather the important information you will


need from the other driver. Things like name, address, phone number, driver’s license number, vehicle license plate, vehicle make, model and model year, Vehicle Identification Number (VIN), insurance company and policy number, and a general description of the damage to the other vehicle.


If your vehicle is leased, the leasing company may require you to have insurance that assures repairs with Genuine GM Original Equipment Manufacturer (OEM) parts or Genuine Manufacturer replacement parts. Read your lease carefully, as you may be charged at the end of your lease for poor quality repairs. If an Accident Occurs Here is what to do if you are involved in an accident. (cid:127) Try to relax and then check to make sure you


(cid:127)


are all right. If you are uninjured, make sure that no one else in your vehicle, or the other vehicle, is injured. If there has been an injury, call 911 for help. Do not leave the scene of an accident until all matters have been taken care of. Move your vehicle only if its position puts you in danger or you are instructed to move it by a police officer.


(cid:127) Give only the necessary and requested


information to police and other parties involved in the accident. Do not discuss your personal condition, mental frame of mind, or anything unrelated to the accident. This will help guard against post-accident legal action.


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(cid:127)


If possible, call your insurance company from the scene of the accident. They will walk you through the information they will need. If they ask for a police report, phone or go to the police department headquarters the next day and you can get a copy of the report for a nominal fee. In some states with “no fault” insurance laws, a report may not be necessary. This is especially true if there are no injuries and both vehicles are driveable.


(cid:127) Choose a reputable collision repair facility for your vehicle. Whether you select a GM dealer or a private collision repair facility to fix the damage, make sure you are comfortable with them. Remember, you will have to feel comfortable with their work for a long time.


(cid:127) Once you have an estimate, read it carefully


and make sure you understand what work will be performed on your vehicle. If you have a question, ask for an explanation. Reputable shops welcome this opportunity.


Managing the Vehicle Damage Repair Process In the event that your vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take your vehicle there, or have it towed there. Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled original GM parts. Remember, recycled parts will not be covered by your GM vehicle warranty. Insurance pays the bill for the repair, but you must live with the repair. Depending on your policy limits, your insurance company may initially value the repair using aftermarket parts. Discuss this with your repair professional, and insist on Genuine GM parts. Remember if your vehicle is leased you may be obligated to have the vehicle repaired with Genuine GM parts, even if your insurance coverage does not pay the full cost.


551


If another party’s insurance company is paying for the repairs, you are not obligated to accept a repair valuation based on that insurance company’s collision policy repair limits, as you have no contractual limits with that company. In such cases, you can have control of the repair and parts choices as long as cost stays within reasonable limits. Reporting Safety Defects


Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors.


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To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to:


Administrator, NHTSA 400 Seventh Street, SW. Washington, D.C. 20590


You can also obtain other information about motor vehicle safety from http://www.safercar.gov.


Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in addition to notifying General Motors of Canada Limited. You may call them at 1-800-333-0510 or write to:


Transport Canada Place de Ville Tower C 330 Sparks Street Ottawa, Ontario K1A 0N5


Reporting Safety Defects to General Motors In addition to notifying NHTSA (or Transport Canada) in a situation like this, we certainly hope you will notify us. Please call us at 1-800-458-8006, or write:


Cadillac Customer Assistance Center Cadillac Motor Car Division P.O. Box 33169
Detroit, MI 48232-5169


In Canada, please call us at 1-888-446-2000. Or, write:


Canadian Cadillac Customer Communication Centre, 163-005
General Motors of Canada Limited 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7


Service Publications Ordering Information Service Manuals Service Manuals have the diagnosis and repair information on engines, transmission, axle suspension, brakes, electrical, steering, body, etc. Transmission, Transaxle, Transfer Case Unit Repair Manual This manual provides information on unit repair service procedures, adjustments, and specifications for GM transmissions, transaxles, and transfer cases. Service Bulletins Service Bulletins give technical service information needed to knowledgeably service General Motors cars and trucks. Each bulletin contains instructions to assist in the diagnosis and service of your vehicle.


553


In Canada, the service bulletin reference number can be obtained by contacting your GM dealer or by calling 1-800-GMDRIVE (1-800-463-7483). This reference number is needed to order the service bulletin from Helm, Inc. RETAIL SELL PRICE: $6.00 US + Processing Fee Owner’s Information Owner publications are written specifically for owners and intended to provide basic operational information about the vehicle. The owner’s manual will include the Maintenance Schedule for all models. In-Portfolio: Includes a Portfolio, Owner’s Manual, and Warranty Booklet. RETAIL SELL PRICE: $35.00 US + Processing Fee Without Portfolio: Owner’s Manual only. RETAIL SELL PRICE: $25.00 US + Processing Fee


Current and Past Model Order Forms Service Publications are available for current and past model GM vehicles. To request an order form, please specify year and model name of the vehicle. ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM Eastern Time For Credit Card Orders Only (VISA-MasterCard-Discover), visit Helm, Inc. on the World Wide Web at: www.helminc.com Or you can write to:


Helm, Incorporated P.O. Box 07130
Detroit, MI 48207


Prices are subject to change without notice and without incurring obligation. Allow ample time for delivery. Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents are to make checks payable in U.S. funds.


554


A


Accessories and Modifications ...................... 393
Accessory Power Outlet(s) ........................... 210
Adding Equipment to Your Airbag-Equipped


Vehicle ...................................................... 105
Additives, Fuel ............................................. 396
Add-On Electrical Equipment ........................ 502
Adjustable Throttle and Brake Pedal ............. 141
Air Cleaner/Filter, Engine .............................. 408
Air Conditioning ............................................ 212
Airbag


Passenger Status Indicator ....................... 225
Readiness Light ........................................ 224


Airbag Sensing and Diagnostic


Module (SDM) .......................................... 547
Airbag System ............................................... 89


Adding Equipment to Your


Airbag-Equipped Vehicle ........................ 105
How Does an Airbag Restrain? ................... 98
Passenger Sensing System ....................... 100
Servicing Your Airbag-Equipped Vehicle .... 104
What Makes an Airbag Inflate? ................... 97
What Will You See After an Airbag


Inflates? .................................................. 98


Airbag System (cont.)


When Should an Airbag Inflate? .................. 95
Where Are the Airbags? .............................. 92
All-Wheel Drive ............................................ 438
All-Wheel-Drive (AWD) System ..................... 328
Analog Clock ................................................ 211
Antenna, Rear Side Window ........................ 315
Antenna, XM™ Satellite Radio Antenna


System ..................................................... 316
Anti-Lock Brake System (ABS) ..................... 323
Anti-Lock Brake, System Warning Light ........ 229
Appearance Care


Aluminum or Chrome-Plated Wheels ......... 498
Care of Safety Belts ................................. 496
Chemical Paint Spotting ............................ 500
Cleaning Exterior Lamps/Lenses ............... 497
Cleaning the Inside of Your Vehicle ........... 492
Fabric/Carpet ............................................ 494
Finish Care ............................................... 497
Finish Damage .......................................... 500
Instrument Panel, Vinyl, and Other Plastic


Surfaces ................................................ 495
Leather ..................................................... 495
Sheet Metal Damage ................................ 499
Speaker Covers ........................................ 496


555


Appearance Care (cont.)


Tires ......................................................... 499
Underbody Maintenance ............................ 500
Vehicle Care/Appearance Materials ........... 501
Washing Your Vehicle ............................... 496
Weatherstrips ............................................ 496
Windshield, Backglass, and


Wiper Blades ......................................... 498
Wood Panels ............................................ 496
Ashtray(s) ..................................................... 211
Assist Handles ............................................. 171
Audio System(s) ........................................... 265
Audio Steering Wheel Controls ................. 313
Care of Your CD and DVD Player ............. 315
Care of Your CDs and DVDs .................... 315
Chime Level Adjustment ............................ 316
Navigation/Radio System, see Navigation


Manual .................................................. 299
Radio with CD and DVD ........................... 268
Rear Seat Audio (RSA) ............................. 310
Rear Side Window Antenna ...................... 315
Setting the Time ....................................... 267
Theft-Deterrent Feature ............................. 312
Understanding Radio Reception ................ 314
XM™ Satellite Radio Antenna System ....... 316


Automatic Headlamp System ........................ 203
Automatic Transmission


Fluid ......................................................... 411
Operation .................................................. 142
Autoride® ..................................................... 374


Battery ......................................................... 433
Run-Down Protection ................................ 205
Before Leaving on a Long Trip ..................... 356
Bench Seat, Split (60/40) ............................... 19
Brake


Anti-Lock Brake System (ABS) .................. 323
Emergencies ............................................. 325
Parking ..................................................... 149
System Warning Light ............................... 228
Brake Pedal, Throttle .................................... 141
Brakes ......................................................... 429
Braking ........................................................ 322
Braking in Emergencies ................................ 325
Break-In, New Vehicle .................................. 137
Bucket Seats, Rear ........................................ 26


556


Bulb Replacement ........................................ 445
Back-Up Lamps ........................................ 445
Headlamp Aiming ...................................... 441
High Intensity Discharge (HID) Lighting ..... 445
License Plate Lamps ................................. 447
Replacement Bulbs ................................... 447
Buying New Tires ......................................... 465


Calibration ............................................ 155, 157
California Fuel .............................................. 396
California Proposition 65 Warning ................. 393
Canadian Owners ............................................ 3
Capacities and Specifications ....................... 512
Carbon Monoxide ................. 124, 126, 153, 375
Care of


Safety Belts .............................................. 496
Your CD and DVD Player ......................... 315
Your CDs and DVDs ................................. 315
Cargo Cover ................................................ 174
Cargo Management System ......................... 176
Center Console Storage Area ....................... 171
Center Front Passenger Position,


Safety Belts ................................................ 52
Center Seat ................................................... 18


Chains, Tire ................................................. 471
Charging System Light ................................. 227
Check


Engine Light ............................................. 232
Checking Things Under the Hood ................. 400
Chemical Paint Spotting ............................... 500
Child Restraints


Child Restraint Systems .............................. 67
Infants and Young Children ......................... 63
Lower Anchors and Tethers for Children ..... 73
Older Children ............................................ 60
Securing a Child Restraint in a Rear


Seat Position ........................................... 82


Securing a Child Restraint in the Center


Front Seat Position .................................. 84


Securing a Child Restraint in the Right


Front Seat Position .................................. 85
Where to Put the Restraint ......................... 72
Chime Level Adjustment ............................... 316
Cigarette Lighter ........................................... 211
Cleaning


Aluminum or Chrome-Plated Wheels ......... 498
Exterior Lamps/Lenses .............................. 497
Fabric/Carpet ............................................ 494
Finish Care ............................................... 497
Inside of Your Vehicle ............................... 492


557


Cleaning (cont.)


Instrument Panel, Vinyl, and Other Plastic


Surfaces ................................................ 495
Leather ..................................................... 495
Speaker Covers ........................................ 496
Tires ......................................................... 499
Underbody Maintenance ............................ 500
Washing Your Vehicle ............................... 496
Weatherstrips ............................................ 496
Windshield, Backglass, and


Wiper Blades ......................................... 498
Wood Panels ............................................ 496


Climate Control System


Dual Automatic .......................................... 212
Outlet Adjustment ...................................... 217
Rear Air Conditioning and Heating


System, Electronic ................................. 218
Clock ........................................................... 211
Collision Damage Repair .............................. 548
Comfort Guides, Rear Safety Belt .................. 56
Compass .............................................. 155, 157
Content Theft-Deterrent ................................ 133
Control of a Vehicle ..................................... 322
Convenience Net .......................................... 173


558


Coolant


Engine Temperature Gage ........................ 230
Heater, Engine .......................................... 141
Surge Tank Pressure Cap ......................... 418
Cooled Seats ................................................. 12
Cooling System ............................................ 422
Cruise Control .............................................. 194
Cruise Control Light ..................................... 237
Cupholder(s) ................................................ 170
Customer Assistance Information


Courtesy Transportation ............................ 545
Customer Assistance for Text Telephone


(TTY) Users .......................................... 539
Customer Assistance Offices ..................... 540
Customer Satisfaction Procedure ............... 536
GM Mobility Reimbursement Program ....... 541
Reporting Safety Defects to General


Motors ................................................... 553


Reporting Safety Defects to the


Canadian Government ........................... 552


Reporting Safety Defects to the


United States Government ..................... 552
Roadside Service ...................................... 541
Service Publications Ordering


Information ............................................ 553


D


Daytime Running Lamps .............................. 202
Defensive Driving ......................................... 318
Delayed Locking ........................................... 122
Differential, Locking ...................................... 325
Doing Your Own Service Work ..................... 394
Dome Lamp Override ................................... 205
Dome Lamps ............................................... 204
Door


Delayed Locking ....................................... 122
Locks ........................................................ 120
Power Door Locks .................................... 121
Programmable Automatic Door Locks ........ 122
Rear Door Security Locks ......................... 122


Position, Safety Belt


................................... 43
Driver Information Center (DIC) .................... 239
DIC Operation and Displays ...................... 240
DIC Vehicle Customization ........................ 254
DIC Warnings and Messages .................... 245


Driver


Driving


At Night .................................................... 350
City ........................................................... 354
Defensive .................................................. 318


Driving (cont.)


Drunken .................................................... 319
Freeway .................................................... 355
Hill and Mountain Roads ........................... 358
In Rain and on Wet Roads ....................... 351
Off-Road ................................................... 334
Recovery Hooks ....................................... 365
Rocking Your Vehicle to Get it Out ........... 364
Winter ....................................................... 360
Dual Automatic Climate Control System ........ 212
DVD


Rear Seat Entertainment System .............. 299


Electrical System


Add-On Equipment .................................... 502
Center Instrument Panel Fuse Block ......... 506
Fuses and Circuit Breakers ....................... 503
Instrument Panel Fuse Block .................... 504
Power Windows and Other Power


Options .................................................. 503
Underhood Fuse Block .............................. 507
Windshield Wiper Fuses ............................ 503


559


Engine


Air Cleaner/Filter ....................................... 408
Battery ...................................................... 433
Check and Service Engine Soon Light ...... 232
Coolant ..................................................... 415
Coolant Heater .......................................... 141
Coolant Temperature Gage ....................... 230
Drive Belt Routing ..................................... 530
Engine Compartment Overview ................. 402
Exhaust .................................................... 153
Fan Noise ................................................. 427
Oil ............................................................ 403
Oil Life System ......................................... 406
Overheated Protection Operating Mode ..... 421
Overheating .............................................. 418
Starting ..................................................... 139
Entry Lighting ............................................... 205
Event Data Recorders (EDR) ....................... 547
Exit Lighting ................................................. 205
Extender, Safety Belt ...................................... 59
Exterior Lamps ............................................. 197


560


Filter


Engine Air Cleaner .................................... 408
Finish Damage ............................................. 500
Flashers, Hazard Warning ............................ 186
Flat Tire ....................................................... 472
Flat Tire, Changing ....................................... 473
Flat Tire, Storing .......................................... 488
Fluid


Automatic Transmission ............................. 411
Power Steering ......................................... 427
Windshield Washer ................................... 428
Fog Lamp Light ............................................ 237
Fog Lamps ................................................... 204
Front Axle .................................................... 440
Fuel ............................................................. 395
Additives ................................................... 396
California Fuel .......................................... 396
Filling a Portable Fuel Container ............... 400
Filling Your Tank ....................................... 398
Fuels in Foreign Countries ........................ 397
Gage ........................................................ 238
Gasoline Octane ....................................... 395
Gasoline Specifications ............................. 395
Low Warning Light .................................... 239


Fuses


Center Instrument Panel Fuse Block ......... 506
Fuses and Circuit Breakers ....................... 503
Instrument Panel Fuse Block .................... 504
Underhood Fuse Block .............................. 507
Windshield Wiper ...................................... 503


Gage


Engine Coolant Temperature ..................... 230
Fuel .......................................................... 238
Speedometer ............................................ 222
Tachometer ............................................... 222
Garage Door Opener ................................... 165
Garment Hooks ............................................ 171
Gasoline


Octane ...................................................... 395
Specifications ............................................ 395
Glove Box .................................................... 170
GM Mobility Reimbursement Program ........... 541


Hazard Warning Flashers ............................. 186
Head Restraints ............................................. 17
Headlamp


Aiming ...................................................... 441


Headlamps


Automatic Headlamp System .................... 203
Bulb Replacement ..................................... 445
Daytime Running Lamps ........................... 202
High Intensity Discharge (HID) Lighting ..... 445
High/Low Beam Changer .......................... 189
On Reminder ............................................ 202
Heated Seats ........................................... 11, 12
Heated Steering Wheel ................................ 187
Heater .......................................................... 212
Highbeam On Light ...................................... 237
High-Speed Operation, Tires ......................... 458
Highway Hypnosis ........................................ 357
Hill and Mountain Roads .............................. 358
Hood


Checking Things Under ............................. 400
Release .................................................... 401
Horn ............................................................ 186
How to Use This Manual ................................. 3
How to Wear Safety Belts Properly ................ 43


561


I


Ignition Positions .......................................... 138
Infants and Young Children, Restraints ........... 63
Inflation - Tire Pressure ................................ 456
Instrument Panel


Overview .................................................. 184


Instrument Panel (I/P)


Brightness ................................................. 204
Cluster ...................................................... 221


Jump Starting ............................................... 434


Keyless Entry System .................................. 112
Keys ............................................................ 111


................................. 451


Labeling, Tire Sidewall Lamps


Battery Run-Down Protection .................... 205
Dome ....................................................... 204
Dome Lamp Override ................................ 205


562


Lamps (cont.)


Exterior ..................................................... 197
Fog ........................................................... 204
Reading .................................................... 205


LATCH System


Child Restraints .......................................... 73
License Plate Lamps .................................... 447
Liftgate, Power ............................................. 126
Liftgate/Liftglass ............................................ 124
Liftglass/Liftgate ............................................ 124
Light


Airbag Readiness ...................................... 224
Anti-Lock Brake System Warning .............. 229
Brake System Warning ............................. 228
Charging System ...................................... 227
Cruise Control ........................................... 237
Fog Lamp ................................................. 237
Highbeam On ........................................... 237
Lights On Reminder .................................. 237
Low Fuel Warning ..................................... 239
Malfunction Indicator ................................. 232
Oil Pressure .............................................. 236
Passenger Airbag Status Indicator ............. 225
Passenger Safety Belt Reminder ............... 223
Safety Belt Reminder ................................ 223
Security .................................................... 236
StabiliTrak® Indicator ................................. 230


Light (cont.)


Lighting


Tire Pressure ............................................ 231
Tow/Haul Mode ......................................... 238


Entry ......................................................... 205
Exit ........................................................... 205
Loading Your Vehicle .................................... 366
Locking Differential ....................................... 325
Lockout Protection ........................................ 123
Locks


Delayed Locking ....................................... 122
Door ......................................................... 120
Lockout Protection .................................... 123
Power Door .............................................. 121
Programmable Automatic Door Locks ........ 122
Rear Door Security Locks ......................... 122
Loss of Control ............................................ 333
Low Fuel Warning Light ............................... 239
Luggage Carrier ........................................... 172
Lumbar


Power Controls ........................................... 10


Maintenance Schedule


Additional Required Services ..................... 519
At Each Fuel Fill ....................................... 523
At Least Once a Month ............................ 524
At Least Once a Year ............................... 524
Introduction ............................................... 514
Maintenance Footnotes ............................. 521
Maintenance Record ................................. 531
Maintenance Requirements ....................... 514
Normal Maintenance Replacement Parts ... 529
Owner Checks and Services ..................... 523
Recommended Fluids and Lubricants ........ 527
Scheduled Maintenance ............................ 517
Using ........................................................ 515
............ 514
Your Vehicle and the Environment Malfunction Indicator Light ............................ 232
Memory Seat, Mirrors, and Pedals ................. 13
Message


DIC Warnings and Messages .................... 245


563


Mirrors


Automatic Dimming Mirror with


Intellibeam™, OnStar®, Compass, and Temperature Display .............................. 155


Automatic Dimming Rearview with


OnStar®, Compass and Temperature Display .................................................. 157
Outside Power Foldaway Mirrors ............... 160
MyGMLink.com ............................................. 539


Navigation/Radio System, see Navigation


Manual


..................................................... 299
New Vehicle Break-In ................................... 137
Normal Maintenance Replacement Parts ...... 529


Odometer ..................................................... 222
Odometer, Trip ............................................. 222
Off-Road Driving ........................................... 334
Off-Road Recovery ....................................... 331
Oil


Engine ...................................................... 403
Pressure Light .......................................... 236


564


Oil, Engine Oil Life System .......................... 406
Older Children, Restraints .............................. 60
Online Owner Center ................................... 539
OnStar® System, see OnStar® Manual ......... 163
Other Warning Devices ................................ 186
Outlet Adjustment ......................................... 217
Outlet(s), Accessory Power ........................... 210
Outside


Power Foldaway Mirrors ............................ 160


Overheated Engine Protection


Operating Mode ........................................ 421
Owner Checks and Services ........................ 523
Owners, Canadian ........................................... 3


Paint, Damage ............................................. 500
Park Aid ....................................................... 206
Park (P)


Shifting Into .............................................. 150
Shifting Out of .......................................... 151


Parking Assist ....................................................... 206
Brake ........................................................ 149
Over Things That Burn ............................. 152
Passenger Airbag Status Indicator ................ 225


Passenger Sensing System .......................... 100
Passing ........................................................ 331
PASS-Key® III+ ............................................ 135
PASS-Key® III+ Operation ............................ 135
Power


Accessory Outlet(s) ................................... 210
Door Locks ............................................... 121
Electrical System ...................................... 503
Liftgate ..................................................... 126
Lumbar Controls ......................................... 10
Reclining Seatbacks .................................... 15
Retained Accessory (RAP) ........................ 139
Running Boards ........................................ 130
Seat ............................................................. 9
Steering Fluid ........................................... 427
Windows ................................................... 132
Pretensioners, Safety Belt .............................. 59
Programmable Automatic Door Locks ........... 122


Questions and Answers About Safety Belts .... 42


Radios ......................................................... 265
Care of Your CD and DVD Player ............. 315
Care of Your CDs and DVDs .................... 315
Navigation/Radio System, see Navigation


Manual .................................................. 299
Radio with CD and DVD ........................... 268
Rear Seat Audio ....................................... 310
Setting the Time ....................................... 267
Theft-Deterrent .......................................... 312
Understanding Reception .......................... 314
Rainsense™ II Wipers .................................. 191
Reading Lamps ............................................ 205
Rear Air Conditioning and Heating System


and Electronic Climate Controls ................ 218
Rear Axle ..................................................... 439
Rear Door Security Locks ............................ 122
Rear Heated Seats ........................................ 18
Rear Safety Belt Comfort Guides ................... 56
Rear Seat Armrest ....................................... 173
Rear Seat Audio (RSA) ................................ 310
Rear Seat Entertainment System .................. 299


565


Rear Seat Passengers, Safety Belts ............... 53
Rear Side Window Antenna .......................... 315
Rear Storage Area ....................................... 173
Rear Windshield Washer/Wiper .................... 193
Rearview Mirror, Automatic Dimming with


OnStar®, Compass and Temperature Display ..................................................... 157
Reclining Seatbacks, Power ........................... 15
Recommended Fluids and Lubricants ........... 527
Recovery Hooks ........................................... 365
Recreational Vehicle Towing ......................... 372
Remote Keyless Entry System ..................... 112
Remote Keyless Entry System, Operation .... 113
Removing the Flat Tire and Installing the


Spare Tire ................................................. 478
Removing the Spare Tire and Tools ............. 474
Replacement Bulbs ...................................... 447
Reporting Safety Defects


Canadian Government .............................. 552
General Motors ......................................... 553
United States Government ........................ 552


Restraint System Check


Checking the Restraint Systems ................ 106
Replacing Restraint System Parts After


a Crash ................................................. 107
Retained Accessory Power (RAP) ................. 139


566


Right Front Passenger Position,


Safety Belts ................................................ 51
Road Sensing Suspension ............................ 325
Roadside


Service ..................................................... 541
Rocking Your Vehicle to Get it Out ............... 364
Routing, Engine Drive Belt ........................... 530
Running Boards, Power ................................ 130
Running the Engine While Parked ................ 154


Safety Belt


Safety Belts


Passenger Reminder Light ........................ 223
Pretensioners .............................................. 59
Reminder Light ......................................... 223


Care of ..................................................... 496
Center Front Passenger Position ................. 52
Driver Position ............................................ 43
How to Wear Safety Belts Properly ............. 43
Questions and Answers About


Safety Belts ............................................. 42
Rear Safety Belt Comfort Guides ................ 56
Rear Seat Passengers ................................ 53
Right Front Passenger Position ................... 51


Safety Belts (cont.)


Safety Belt Extender ................................... 59
Safety Belt Use During Pregnancy .............. 51
Safety Belts Are for Everyone ..................... 38
Shoulder Belt Height Adjuster ..................... 50
Safety Warnings and Symbols .......................... 4
Scheduled Maintenance ............................... 517
Seats


60/40 Split Bench Seat ............................... 19
Bucket Seats, Rear ..................................... 26
Center Seat ................................................ 18
Head Restraints .......................................... 17
Heated and Cooled Seats ........................... 12
Heated Seats .............................................. 11
Heated Seats - Rear .................................. 18
Memory, Mirrors and Pedals ....................... 13
Power Lumbar ............................................ 10
Power Reclining Seatbacks ......................... 15
Power Seats ................................................. 9
Third Row Seat .......................................... 33
Secondary Latch System .............................. 484
Securing a Child Restraint


Center Front Seat Position .......................... 84
Rear Seat Position ...................................... 82
Right Front Seat Position ............................ 85
Security Light ............................................... 236


Service ......................................................... 392
Accessories and Modifications ................... 393
Adding Equipment to the Outside of Your


Vehicle .................................................. 395
California Proposition 65 Warning ............. 393
Doing Your Own Work .............................. 394
Engine Soon Light .................................... 232
Publications Ordering Information .............. 553
Servicing Your Airbag-Equipped Vehicle ........ 104
Setting the Time ........................................... 267
Sheet Metal Damage ................................... 499
Shifting Into Park (P) .................................... 150
Shifting Out of Park (P) ................................ 151
Shoulder Belt Height Adjuster ......................... 50
Signals, Turn and Lane-Change ................... 188
Spare Tire .................................................... 492
Installing ................................................... 478
Removing ................................................. 474
Storing ...................................................... 488
Specifications, Capacities ............................. 512
Speedometer ................................................ 222
Split Bench Seat (60/40) ................................ 19
StabiliTrak® System ...................................... 326
StabiliTrak® Indicator Light ............................ 230
Starting Your Engine .................................... 139
Steering ....................................................... 329


567


Steering Wheel Controls, Audio .................... 313
Steering Wheel, Heated ............................... 187
Steering Wheel, Tilt Wheel ........................... 187
Storage


Garment Hooks ......................................... 171


Storage Areas


Cargo Management System ...................... 176
Center Console Storage Area ................... 171
Convenience Net ...................................... 173
Cupholder(s) ............................................. 170
Glove Box ................................................. 170
Luggage Carrier ........................................ 172
Rear Seat Armrest .................................... 173
Rear Storage Area .................................... 173
Stuck in Sand, Mud, Ice, or Snow ................ 364
Sun Visors ................................................... 133
Sunroof ........................................................ 179


Tachometer .................................................. 222
Theft-Deterrent, Radio .................................. 312
Theft-Deterrent Systems ............................... 133
Content Theft-Deterrent ............................. 133
PASS-Key® III+ ......................................... 135
PASS-Key® III+ Operation ......................... 135


568


Third Row Seat .............................................. 33
Throttle, Adjustable ....................................... 141
Tilt Wheel ..................................................... 187
Tire


Pressure Light .......................................... 231
Tires ............................................................ 450


Aluminum or Chrome-Plated Wheels,


Cleaning ................................................ 498
Buying New Tires ...................................... 465
Chains ...................................................... 471
Changing a Flat Tire ................................. 473
Cleaning ................................................... 499
Different Size ............................................ 467
High-Speed Operation ............................... 458
If a Tire Goes Flat .................................... 472
Inflation - Tire Pressure ............................. 456
Inspection and Rotation ............................ 463
Installing the Spare Tire ............................ 478
Pressure Monitor System .......................... 458
Removing the Flat Tire ............................. 478
Removing the Spare Tire and Tools .......... 474
Secondary Latch System .......................... 484
Spare Tire ................................................. 492
Storing a Flat or Spare Tire and Tools ...... 488
Tire Sidewall Labeling ............................... 451
Tire Terminology and Definitions ................ 453


Tires (cont.)


Uniform Tire Quality Grading ..................... 468
Wheel Alignment and Tire Balance ............ 469
Wheel Replacement .................................. 470
When It Is Time for New Tires .................. 465
Tow/Haul Mode ............................................ 148
Tow/Haul Mode Light .................................... 238
Towing


Recreational Vehicle .................................. 372
Towing a Trailer ........................................ 375
Your Vehicle .............................................. 372


Traction


Locking Differential .................................... 325
Road Sensing Suspension ........................ 325
StabiliTrak® System .................................. 326


Recommendations ..................................... 388


Trailer


Transmission


Fluid, Automatic ........................................ 411
Transmission Operation, Automatic ............... 142
Trip Odometer .............................................. 222
Turn and Lane-Change Signals .................... 188
Turn Signal/Multifunction Lever ..................... 188


Ultrasonic Rear Parking Assist (URPA) ......... 206
Understanding Radio Reception .................... 314
Uniform Tire Quality Grading ........................ 468
Universal Home Remote System .................. 165
Operation .................................................. 166


Vehicle


Control ...................................................... 322
Damage Warnings ........................................ 5
Loading ..................................................... 366
Symbols ....................................................... 5
Vehicle Customization, DIC .......................... 254
Vehicle Data Collection and Event Data


Recorders ................................................. 547


Vehicle Identification


Number (VIN) ........................................... 502
Service Parts Identification Label .............. 502
Ventilation Adjustment .................................. 217
Visors ........................................................... 133


569


W


Warning Lights, Gages and Indicators .......... 220
Warnings


DIC Warnings and Messages .................... 245
Hazard Warning Flashers .......................... 186
Other Warning Devices ............................. 186
Safety and Symbols ...................................... 4
Vehicle Damage ........................................... 5


Wheels


Alignment and Tire Balance ...................... 469
Different Size ............................................ 467
Replacement ............................................. 470
Where to Put the Restraint ............................ 72
Windows ...................................................... 131
Power ....................................................... 132


Windshield


Backglass, and Wiper Blades, Cleaning .... 498
Rainsense™ II Wipers .............................. 191
Washer ..................................................... 192
Washer Fluid ............................................ 428
Wiper Blade Replacement ......................... 448
Wiper Fuses ............................................. 503
Wipers ...................................................... 190
Windshield, Rear Washer/Wiper .................... 193
Winter Driving .............................................. 360


XM Radio Messages .................................... 297
XM™ Satellite Radio Antenna System .......... 316


Your Vehicle and the Environment ................ 514


570


2007 Cadillac Escalade/Escalade ESV Owner Manual M


Seats and Restraint Systems ....................... 7
Front Seats .............................................. 9
Rear Seats ............................................. 18
Safety Belts ............................................ 38
Child Restraints ...................................... 60
Airbag System ........................................ 89
Restraint System Check ....................... 106
Features and Controls .............................. 109
Keys ..................................................... 111
Doors and Locks .................................. 120
Windows ............................................... 131
Theft-Deterrent Systems ....................... 133
Starting and Operating Your Vehicle ..... 137
Mirrors .................................................. 155
OnStar® System ................................... 163
Universal Home Remote System .......... 165
Storage Areas ...................................... 170
Sunroof ................................................ 179


Instrument Panel ....................................... 181
................... 184
................................... 212
.. 220
............ 239
................................... 265
Driving Your Vehicle ................................. 317


Instrument Panel Overview Climate Controls Warning Lights, Gages, and Indicators Driver Information Center (DIC) Audio System(s)


Your Driving, the Road, and


Towing


Your Vehicle


..................................... 318
................................................. 372
Service and Appearance Care .................. 389
................................................. 392
...................................................... 395
......... 400
..................................... 438
............................................. 439
............................................ 440
................................. 441


Service Fuel Checking Things Under the Hood All-Wheel Drive Rear Axle Front Axle Headlamp Aiming


Maintenance Schedule


Maintenance Schedule .............................. 513
.......................... 514
Customer Assistance Information ............. 535
... 536
...................... 552
Index .......................................................... 555


Customer Assistance and Information Reporting Safety Defects


Bulb Replacement ................................ 445
Windshield Wiper Blade Replacement ... 448
Tires ..................................................... 450
Appearance Care .................................. 492
Vehicle Identification ............................. 502
Electrical System .................................. 502
Capacities and Specifications ................ 512


GENERAL MOTORS, GM, the GM Emblem, CADILLAC, the CADILLAC Crest & Wreath, and the names ESCALADE and ESV are registered trademarks of General Motors Corporation. This manual includes the latest information at the time it was printed. We reserve the right to make changes after that time without notice. For vehicles first sold in Canada, substitute the name “General Motors of Canada Limited” for Cadillac Motor Car Division whenever it appears in this manual. Keep this manual in the vehicle, so it will be there if it is ever needed while you are on the road. If the vehicle is sold, leave the manual in the vehicle.


Canadian Owners A French language copy of this manual can be obtained from your dealer or from:


Helm, Incorporated P.O. Box 07130
Detroit, MI 48207


How to Use This Manual Many people read the owner manual from beginning to end when they first receive their new vehicle. If this is done, it can help you learn about the features and controls for the vehicle. Pictures and words work together in the owner manual to explain things.


Index A good place to quickly locate information about the vehicle is the Index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found.


Litho in U.S.A. Part No. 15854796 A First Printing


©2005 General Motors Corporation. All Rights Reserved.


You will also find a circle with a slash through it in this book. This safety symbol means “Do Not,” “Do Not do this” or “Do Not let this happen.”


Safety Warnings and Symbols There are a number of safety cautions in this book. We use a box and the word CAUTION to tell about things that could hurt you if you were to ignore the warning.


{CAUTION:


These mean there is something that could hurt you or other people.


In the caution area, we tell you what the hazard is. Then we tell you what to do to help avoid or reduce the hazard. Please read these cautions. If you do not, you or others could be hurt.


Vehicle Damage Warnings Also, in this manual you will find these notices: Notice: These mean there is something that could damage your vehicle. A notice tells about something that can damage the vehicle. Many times, this damage would not be covered by your vehicle’s warranty, and it could be costly. But the notice will tell what to do to help avoid the damage. When you read other manuals, you might see CAUTION and NOTICE warnings in different colors or in different words. There are also warning labels on the vehicle. They use the same words, CAUTION or NOTICE.


Vehicle Symbols The vehicle has components and labels that use symbols instead of text. Symbols are shown along with the text describing the operation or information relating to a specific component, control, message, gage, or indicator. If you need help figuring out a specific name of a component, gage, or indicator, reference the following topics: (cid:127) Seats and Restraint Systems in Section 1
(cid:127) Features and Controls in Section 2
(cid:127) (cid:127) Climate Controls in Section 3
(cid:127) Warning Lights, Gages, and Indicators in


Instrument Panel Overview in Section 3


Section 3


(cid:127) Audio System(s) in Section 3
(cid:127) Engine Compartment Overview in Section 5


These are some examples of symbols that may be found on the vehicle:


Section 1


Seats and Restraint Systems


Front Seats ......................................................9
Power Seats ..................................................9
Power Lumbar .............................................10
Heated Seats ...............................................11
Heated and Cooled Seats ............................12
Memory Seat, Mirrors, and Pedals ...............13
Power Reclining Seatbacks ..........................15
Head Restraints ...........................................17
Center Seat .................................................18
Rear Seats .....................................................18
Heated Seats ...............................................18
60/40 Split Bench Seat (Second Row) .........19
Bucket Seats (Second Row) .........................26
Third Row Seat ............................................33
Safety Belts ...................................................38
Safety Belts: They Are for Everyone ............38
Questions and Answers About


Safety Belts ..............................................42
How to Wear Safety Belts Properly ..............43
Driver Position .............................................43
Shoulder Belt Height Adjustment ..................50


Safety Belt Use During Pregnancy ...............51
Right Front Passenger Position ....................51
Center Front Passenger Position ..................52
Rear Seat Passengers .................................53
Rear Safety Belt Comfort Guides .................56
Safety Belt Pretensioners .............................59
Safety Belt Extender ....................................59
Child Restraints .............................................60
Older Children ..............................................60
Infants and Young Children ..........................63
Child Restraint Systems ...............................67
Where to Put the Restraint ...........................72
Lower Anchors and Tethers for


Children (LATCH) .....................................73


Securing a Child Restraint in a


Rear Seat Position ....................................82


Securing a Child Restraint in the


Center Front Seat Position ........................84


Securing a Child Restraint in the


Right Front Seat Position ..........................85


Section 1


Seats and Restraint Systems


Servicing Your Airbag-Equipped Vehicle .....104
Adding Equipment to Your


Airbag-Equipped Vehicle .........................105
Restraint System Check ..............................106
Checking the Restraint Systems .................106
Replacing Restraint System Parts


After a Crash ..........................................107


Airbag System ...............................................89
Where Are the Airbags? ...............................92
When Should an Airbag Inflate? ...................95
What Makes an Airbag Inflate? ....................97
How Does an Airbag Restrain? ....................98
What Will You See After an Airbag


Inflates? ....................................................98
Passenger Sensing System ........................100


Front Seats


Power Seats


The power seat controls are located on the outboard side of the front seats. (cid:127) Move the seat forward or rearward by sliding


the control forward or rearward.


(cid:127) Raise or lower the front part of the seat cushion


by moving the front of the control up or down.


(cid:127) Raise or lower the rear part of the seat cushion


by moving the rear of the control up or down. (cid:127) Raise or lower the entire seat by moving the


entire control up or down.


The power reclining seatback control is located behind the power seat control on the outboard side of the seats. See Power Reclining Seatbacks on page 15. Your vehicle has a memory function which allows seat settings to be saved and recalled. See Memory Seat, Mirrors, and Pedals on page 13.


Driver’s Seat with Power Seat Control,


Power Recline, and Power Lumbar shown


(cid:127) To raise the height of the support, press and


hold the top of the control.


(cid:127) To lower the height of the support, press and


hold the bottom of the control.


Let go of the control when the lower seatback reaches the desired level of support. Your vehicle has a memory function which allows seat settings to be saved and recalled. See Memory Seat, Mirrors, and Pedals on page 13 for more information. Keep in mind that as your seating position changes, as it may during long trips, so should the position of your lumbar support. Adjust the seat as needed.


Power Lumbar


The controls used to operate the power lumbar feature are located on the outboard side of the seats. (cid:127) To increase lumbar support, press and hold


the front of the control.


(cid:127) To decrease lumbar support, press and hold


the rear of the control.


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z (Heated Seat and Seatback): To heat the entire seat, press the bottom button with the heated seat and seatback symbol. This symbol will appear on the climate control display to indicate that the feature is on. Press the button to cycle through the temperature settings of high, medium and low and to turn the heated seat off. Indicator bars next to the symbol designate the level of heat selected: three for high, two for medium, and one for low. The heated seats will be canceled ten seconds after the ignition is turned off. If you want to use the heated seat feature after you restart the vehicle, you will need to press the appropriate heated seat button again. If your vehicle has heated and cooled seats, see Heated and Cooled Seats on page 12.


Heated Seats


If the front seats have the heated seat feature, the buttons used to control this feature are located on the climate control panel.


+ (Heated Seatback): To heat only the seatback, press the top button with the heated seatback symbol. This symbol will appear on the climate control display to indicate that the feature is on. Press the button to cycle through the temperature settings of high, medium and low and to turn the heated seatback off. Indicator bars next to the symbol designate the level of heat selected: three for high, two for medium, and one for low.


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Heated and Cooled Seats


If the front seats have the heated and cooled seat feature, the buttons used to control this feature are located on the climate control panel.


{ (Cooled Seat): To cool the entire seat, press the button with the cooled seat symbol. This symbol will appear on the climate control display to indicate that the feature is on. Press the button to cycle through the temperature settings of high, medium and low and to turn the cooled seat off. Indicator bars next to the symbol designate the level of cooling selected: three for high, two for medium, and one for low.


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+ (Heated Seatback): To heat only the seatback, press the button with the heated seatback symbol. This symbol will appear on the climate control display to indicate that the feature is on. Press the button to cycle through the temperature settings of high, medium and low and to turn the heated seatback off. Indicator bars next to the symbol designate the level of heat selected: three for high, two for medium, and one for low.


z (Heated Seat and Seatback): To heat the entire seat, press the button with the heated seat and seatback symbol. This symbol will appear on the climate control display to indicate that the feature is on. Press the button to cycle through the temperature settings of high, medium and low and to turn the heated seat off. Indicator bars next to the symbol designate the level of heat selected: three for high, two for medium, and one for low. The heated and cooled seats will be canceled after the ignition is turned off. If you want to use the heated and cooled seat feature after you restart your vehicle, you will need to press the appropriate seat button again.


Memory Seat, Mirrors, and Pedals Your vehicle has the memory package.


The controls for this feature are located on the driver’s door panel, and are used to program and recall memory settings for the driver’s seat, outside mirrors, and the adjustable throttle and brake pedal feature if your vehicle has it.


To save your positions in memory, do the following: 1. Adjust the driver’s seat, including the seatback recliner and lumbar, both outside mirrors, and the throttle and brake pedals to a comfortable position.


See Outside Power Foldaway Mirrors on page 160 and Adjustable Throttle and Brake Pedal on page 141 for more information. Some mirrors might not function with the memory feature.


2. Press and hold button 1 until two beeps sound


through the driver’s front speaker to let you know that the position has been stored.


A second seating, mirror, and throttle and brake pedal position can be programmed by repeating the above steps and pressing button 2. To recall the memory positions, the vehicle must be in PARK (P). Press and release either button 1
or button 2 corresponding to the desired driving position. The seat, outside mirrors, and adjustable throttle and brake pedals will move to the position previously stored. You will hear a single beep.


13


If you use the remote keyless entry transmitter to enter your vehicle and the remote recall memory feature is on, automatic seat, mirror, and adjustable pedal movement will occur. See “MEMORY SEAT RECALL” under DIC Vehicle Customization on page 254 for more information. To stop recall movement of the memory feature at any time, press one of the power seat controls, memory buttons, power mirror buttons, or adjustable pedal switch. If something has blocked the driver’s seat and/or the adjustable pedals while recalling a memory position, the driver’s seat and/or the adjustable pedals recall may stop working. If this happens, press the appropriate control for the area that is not recalling for two seconds, after the obstruction is removed. Then try recalling the memory position again by pressing the appropriate memory button. If the memory position is still not recalling, see your GM dealer for service.


Easy Exit Seat The control for this feature is located on the driver’s door panel between buttons 1 and 2. With the vehicle in PARK (P), the exit position can be recalled by pressing the exit button. You will hear a single beep. The driver’s seat will move back. If the easy exit seat feature is on in the Driver Information Center (DIC), automatic seat movement will occur when the key is removed from the ignition. See “EASY EXIT SEAT” under DIC Vehicle Customization on page 254 for more information. Further programming for the memory seat feature can be done using the DIC. You can select or not select the following: (cid:127) The automatic easy exit seat feature (cid:127) The remote memory seat recall feature For programming information, see DIC Vehicle Customization on page 254.


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Power Reclining Seatbacks


The controls for the power reclining seatback are located on the outboard side of the front seats behind the power seat control. (cid:127) To recline the seatback, tilt the top of the


control rearward.


(cid:127) To bring the seatback forward, tilt the top


of the control forward.


Driver’s Seat with Power Seat Control,


Power Recline, and Power Lumbar shown


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CAUTION:


(Continued)


The shoulder belt cannot do its job. In a crash, you could go into it, receiving neck or other injuries. The lap belt cannot do its job either. In a crash the belt could go up over your abdomen. The belt forces would be there, not at your pelvic bones. This could cause serious internal injuries. For proper protection when the vehicle is in motion, have the seatback upright. Then sit well back in the seat and wear your safety belt properly.


Do not have a seatback reclined if your vehicle is moving. Your vehicle has a memory function which allows seat settings to be saved and recalled. See Memory Seat, Mirrors, and Pedals on page 13.


{CAUTION:


Sitting in a reclined position when your vehicle is in motion can be dangerous. Even if you buckle up, your safety belts cannot do their job when you are reclined like this.


CAUTION:


(Continued)


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Head Restraints


Adjust the head restraint so that the top of the restraint is at the same height as the top of the occupant’s head. This position reduces the chance of a neck injury in a crash.


Pull the head restraint up to raise it. To lower the head restraint, press the release button (A), located on the top of the seatback, while you push the head restraint down.


The front seats may have head restraints that

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