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Leather A soft cloth dampened with water may be used to remove dust. If a more thorough cleaning is necessary, a soft cloth dampened with a mild soap solution can be used. Allow the leather to dry naturally. Do not use heat to dry. Never use steam to clean leather. Never use spot lifters or spot removers on leather. Many commercial leather cleaners and coatings that are sold to preserve and protect leather may permanently change the appearance and feel of your leather and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean your vehicle’s interior because they can alter the appearance by increasing the gloss in a non-uniform manner. Never use shoe polish on your leather.


5-87


(cid:127) (cid:127) Instrument Panel, Vinyl, and Other Plastic Surfaces A soft cloth dampened with water may be used to remove dust. If a more thorough cleaning is necessary, a clean soft cloth dampened with a mild soap solution can be used to gently remove dust and dirt. Never use spot lifters or removers on plastic surfaces. Many commercial cleaners and coatings that are sold to preserve and protect soft plastic surfaces may permanently change the appearance and feel of your interior and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean your vehicle’s interior because they can alter the appearance by increasing the gloss in a non-uniform manner. Some commercial products may increase gloss on your instrument panel. The increase in gloss may cause annoying reflections in the windshield and even make it difficult to see through the windshield under certain conditions.


Care of Safety Belts Keep belts clean and dry.


{CAUTION:


Do not bleach or dye safety belts. If you do, it may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water.


Washing Your Vehicle The paint finish on the vehicle provides beauty, depth of color, gloss retention, and durability. The best way to preserve the vehicle’s finish is to keep it clean by washing it often with lukewarm or cold water.


5-88


Do not wash the vehicle in the direct rays of the sun. Use a car washing soap. Do not use strong soaps or chemical detergents. Be sure to rinse the vehicle well, removing all soap residue completely. GM-approved cleaning products can be obtained from your dealer. See Vehicle Care/Appearance Materials on page 5-93. Do not use cleaning agents that are petroleum based, or that contain acid or abrasives. All cleaning agents should be flushed promptly and not allowed to dry on the surface, or they could stain. Dry the finish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting. High pressure car washes may cause water to enter the vehicle.


Cleaning Exterior Lamps/Lenses Use only lukewarm or cold water, a soft cloth and a car washing soap to clean exterior lamps and lenses. Follow instructions under Washing Your Vehicle on page 5-88.


Finish Care Occasional waxing or mild polishing of your vehicle by hand may be necessary to remove residue from the paint finish. You can get GM-approved cleaning products from your dealer. See Vehicle Care/Appearance Materials on page 5-93. If your vehicle has a “basecoat/clearcoat” paint finish, the clearcoat gives more depth and gloss to the colored basecoat. Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint finish. Notice: Machine compounding or aggressive polishing on a basecoat/clearcoat paint finish may damage it. Use only non-abrasive waxes and polishes that are made for a basecoat/clearcoat paint finish on your vehicle. Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage your vehicle’s finish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter.


5-89


Exterior painted surfaces are subject to aging, weather and chemical fallout that can take their toll over a period of years. You can help to keep the paint finish looking new by keeping your vehicle garaged or covered whenever possible. Protecting Exterior Bright Metal Parts Bright metal parts should be cleaned regularly to keep their luster. Washing with water is all that is usually needed. However, you may use chrome polish on chrome or stainless steel trim, if necessary. Use special care with aluminum trim. To avoid damaging protective trim, never use auto or chrome polish, steam or caustic soap to clean aluminum. A coating of wax, rubbed to high polish, is recommended for all bright metal parts.


Windshield, Backglass, and Wiper Blades If the windshield is not clear after using the windshield washer, or if the wiper blade chatters when running, wax, sap or other material may be on the blade or windshield.


Clean the outside of the windshield with a full-strength glass cleaning liquid. The windshield is clean if beads do not form when you rinse it with water. Grime from the windshield will stick to the wiper blades and affect their performance. Clean the blade by wiping vigorously with a cloth soaked in full-strength windshield washer solvent. Then rinse the blade with water. Check the wiper blades and clean them as necessary; replace blades that look worn.


If you use strong soaps, chemicals,


Aluminum Wheels Notice: abrasive polishes, cleaners, brushes, or cleaners that contain acid on aluminum or chrome-plated wheels, you could damage the surface of the wheel(s). The repairs would not be covered by your warranty. Use only GM-approved cleaners on aluminum or chrome-plated wheels. Keep the wheels clean using a soft clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft clean towel. A wax may then be applied.


5-90


Notice: Using chrome polish on aluminum wheels could damage the wheels. The repairs would not be covered by your warranty. Use chrome polish on chrome wheels only. The surface of these wheels is similar to the painted surface of the vehicle. Do not use strong soaps, chemicals, abrasive polishes, abrasive cleaners, cleaners with acid, or abrasive cleaning brushes on them because the surface could be damaged. Do not use chrome polish on aluminum wheels. Notice: automatic car wash that has silicone carbide tire cleaning brushes, you could damage the aluminum or chrome-plated wheels. The repairs would not be covered by your warranty. Never drive a vehicle equipped with aluminum or chrome-plated wheels through an automatic car wash that uses silicone carbide tire cleaning brushes. Do not take the vehicle through an automatic car wash that has silicone carbide tire cleaning brushes. These brushes can also damage the surface of these wheels.


If you drive your vehicle through an


Tires To clean the tires, use a stiff brush with tire cleaner. Notice: Using petroleum-based tire dressing products on your vehicle may damage the paint finish and/or tires. When applying a tire dressing, always wipe off any overspray from all painted surfaces on your vehicle.


Sheet Metal Damage If the vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the warranty.


5-91


Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on the vehicle. This damage can take two forms: blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, GM will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 12,000 miles (20 000 km) of purchase, whichever occurs first.


Finish Damage Any stone chips, fractures or deep scratches in the finish should be repaired right away. Bare metal will corrode quickly and may develop into major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your GM dealer. Larger areas of finish damage can be corrected in your GM dealer’s body and paint shop.


Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, corrosion and rust can develop on the underbody parts such as fuel lines, frame, floor pan, and exhaust system even though they have corrosion protection. At least every spring, flush these materials from the underbody with plain water. Clean any areas where mud and debris can collect. Dirt packed in close areas of the frame should be loosened before being flushed. Your dealer or an underbody car washing system can do this for you.


5-92


Vehicle Care/Appearance Materials


Description


Usage


Description


Usage


Polishing Cloth Wax-Treated


Tar and Road Oil Remover


Chrome Cleaner and Polish


Interior and exterior polishing cloth.


Removes tar, road oil, and asphalt.


Use on chrome or stainless steel.


White Sidewall Tire Cleaner


Removes soil and black marks from whitewalls.


Vinyl Cleaner


Cleans vinyl.


Glass Cleaner


Chrome and Wire Wheel Cleaner


Finish Enhancer


Removes dirt, grime, smoke and fingerprints.


Removes dirt and grime from chrome wheels and wire wheel covers.


Removes dust, fingerprints, and surface contaminants. Spray on and wipe off.


Swirl Remover Polish


Cleaner Wax


Foaming Tire Shine Low Gloss


Wash Wax Concentrate


Spot Lifter


Odor Eliminator


Removes swirl marks, fine scratches, and other light surface contamination.


Removes light scratches and protects finish.


Cleans, shines, and protects in one step. No wiping necessary.


Medium foaming shampoo. Cleans and lightly waxes. Biodegradable and phosphate free.


Quickly removes spots and stains from carpets, vinyl, and cloth upholstery.


Odorless spray odor eliminator used on fabrics, vinyl, leather and carpet.


5-93


Vehicle Identification


Vehicle Identification Number (VIN)


This is the legal identifier for your vehicle. It appears on a plate in the front corner of the instrument panel, on the driver’s side. You can see it if you look through the windshield from outside your vehicle. The VIN also appears on the Vehicle Certification and Service Parts labels and the certificates of title and registration. Engine Identification The eighth character in the VIN is the engine code. This code will help you identify your vehicle’s engine, specifications, and replacement parts.


Service Parts Identification Label You will find this label on the inside of the glove box. It is very helpful if you ever need to order parts. On this label, you will find the following: (cid:127) VIN (cid:127) Model designation (cid:127) Paint information (cid:127) Production options and special equipment Be sure that this label is not removed from the vehicle. Electrical System


Add-On Electrical Equipment Notice: Don’t add anything electrical to your vehicle unless you check with your dealer first. Some electrical equipment can damage your vehicle and the damage wouldn’t be covered by your warranty. Some add-on electrical equipment can keep other components from working as they should. Your vehicle has an airbag system. Before attempting to add anything electrical to your vehicle, see Servicing Your Airbag-Equipped Vehicle on page 1-60.


5-94


Headlamps The headlamp wiring is protected by four fuses. An electrical overload will cause a lamp to go on and off. If this happens, have your headlamp wiring checked right away.


Windshield Wiper Fuses The windshield wiper motor is protected by a circuit breaker and a fuse. If the motor overheats due to heavy snow or ice, the wiper will stop until the motor cools. If the overload is caused by some electrical problem, be sure to get it fixed.


Power Windows and Other Power Options Circuit breakers protect the power windows and other power accessories. When the current load is too heavy, the circuit breaker opens and closes, protecting the circuit until the problem is fixed or goes away.


Fuses and Circuit Breakers The wiring circuits in your vehicle are protected from short circuits by a combination of fuses and circuit breakers. This greatly reduces the chance of fires caused by electrical problems. Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the identical size and rating. If you ever have a problem on the road and don’t have a spare fuse, you can borrow one that has the same amperage. Just pick some feature of your vehicle that you can get along without — like the radio or cigarette lighter— and use its fuse, if it is the correct amperage. Replace it as soon as you can.


5-95


Engine Compartment Fuse Block


The fuse block is located under the hood in the engine compartment on the driver’s side of the vehicle. See Engine Compartment Overview on page 5-12
for more information on location. Remove the primary cover by pressing the two locking tabs. Remove the secondary cover by snapping off while lifting. To reinstall the fuse panel cover, reverse the sequence.


5-96


L6 Engine


Fuses


Usage


Electrically-Controlled Air Suspension Passenger’s Side High-Beam Headlamp


Fuses


Usage


Passenger’s Side Low-Beam Headlamp Back-Up-Trailer Lamps


5-97


Fuses


Usage


Fuses


Usage


10
11
12
13
14
15
16
17
18
19
20
21
22
23


Driver’s Side High-Beam Headlamp Driver’s Side Low-Beam Headlamp Rear Window Washer Automatic Transfer Case Windshield Washer Powertrain Control Module B Fog Lamps Stoplamp Cigarette Lighter Not Used Electric Adjustable Pedal Truck Body Controller, Ignition 1
Crank Airbag Trailer Electric Brake Cooling Fan Horn Ignition E Electronic Throttle Control


24


25
26
27
28
29
30
31
32
33
34
35
36
50
51
52
53
54
56


Instrument Panel Cluster, Driver Information Center Automatic Shift Lock Control System Engine 1
Back-Up Powertrain Control Module 1
Oxygen Sensor Air Conditioning Truck Body Controller Trailer Anti-lock Brakes (ABS) Ignition A Blower Motor Ignition B Passenger’s Side Trailer Turn Driver’s Side Trailer Turn Hazard Flashers Headlamp Driver Module Air Injection Reactor (AIR) Solenoid Air Injection Reactor (AIR) Pump


5-98


Relays


Usage


Relays


Usage


37
38
39
40
41
42
43
44
45
46


Blank or Headlamp Washer Rear Window Washer Fog Lamps Horn Fuel Pump Windshield Washer High-Beam Headlamp Air Conditioning Cooling Fan Headlamp Driver Module


47
49
55
57


58


Starter Electric Adjustable Pedal Air Injection Reactor (AIR) Solenoid Powertrain Vehicle Stability Enhancement System (StabiliTrak®)


Miscellaneous


Usage


48


Instrument Panel Battery


5-99


V8 Engine


Fuses


Usage Electrically-Controlled Air Suspension Passenger’s Side High-Beam Headlamp


Fuses


Usage


Passenger’s Side Low-Beam Headlamp Back-Up-Trailer Lamps Driver’s Side High-Beam Headlamp


5-100


Fuses


Usage


Fuses


Usage


10
11
12
13
14
15
16
17
18
19
20
21
22
23


24


25
26


Driver’s Side Low-Beam Headlamp Rear Window Washer Automatic Transfer Case Windshield Washer Powertrain Control Module B Fog Lamps Stoplamp Cigarette Lighter Ignition Coils Canister Vent Truck Body Controller, Ignition 1
Crank Airbag Trailer Electric Brake Cooling Fan Horn Ignition E Electronic Throttle Control Instrument Panel Cluster, Driver Information Center Automatic Shift Lock Control System Engine 1


27
28
29
30
31
32
33
34
35
36
50
51
52
53
54
55
56
57
58
59


61


Back-Up Powertrain Control Module 1
Powertrain Air Conditioning Injector Bank A Trailer Anti-lock Brakes (ABS) Ignition A Blower Motor Ignition B Passenger’s Side Trailer Turn Driver’s Side Trailer Turn Hazard Flashers Transmission Oxygen Sensor Bank B Oxygen Sensor Bank A Injector Bank B Headlamp Driver Module Truck Body Controller 1
Electric Adjustable Pedal Vehicle Stability Enhancement System (StabiliTrak®)


5-101


Relays


Usage


Rear Underseat Fuse Block


37
38
39
40
41
42
43
44
45
46
47
49
60


Headlamp Washer Rear Window Washer Fog Lamps Horn Fuel Pump Windshield Wipers/Washer High-Beam Headlamp Air Conditioning Cooling Fan Headlamp Driver Module Starter Electric Adjustable Pedal Powertrain


Miscellaneous


Usage


48


Instrument Panel Battery


5-102


Fuses


Usage


01
02
03
04
05
06
07
08
09
10
11
12
13
14
15


16


17
18
19
20
21
23


Right Door Control Module Left Door Control Module Endgate Module 2
Truck Body Controller 3
Rear Fog Lamps Blank Truck Body Controller 2
Power Seats Rear Wiper Driver Door Module Amplifier Passenger Door Module Rear Climate Controls Left Rear Parking Lamps Blank Vehicle Center High-Mounted Stop Lamp Right Rear Parking Lamps Locks Liftgate Module/Driver Seat Module Blank Lock Blank


5-103


Fuses


Usage


Fuses


Usage


24
25
26


27


28
29
30
31
32
33
34
35
36
37
38


Unlock Blank Blank OnStar® Overhead Battery, OnStar® System Sunroof Rainsense™ Wipers Parking Lamps Truck Body Controller Accessory Truck Body Controller 5
Front Wipers Vehicle Stop Transmission Control Module Heat Ventilation Air Conditioning B Front Parking Lamps Left Turn Signal


39
40
41
42
43
44
45
46
47
48
49
50
51
52


Heat Ventilation Air Conditioning I Truck Body Controller 4
Radio Trailer Park Right Turn Signal Heat Ventilation Air Conditioning Rear Fog Lamps Auxiliary Power 1
Ignition 0
Four-Wheel Drive Blank Truck Body Controller Ignition Brakes Truck Body Controller Run


5-104


Capacities and Specifications The following approximate capacities are given in English and metric conversions. See Recommended Fluids and Lubricants on page 6-12 for more information.


Application


Cooling System


4.2L L6 Engine 5.3L V8 Engine


Engine Oil with Filter


Capacities


English


10.8 qt 12.2 qt


Metric


10.2 L 11.6 L


4.2L L6
5.3L V8
Fuel Tank Transfer Case Lubricant Transmission (Drain and Refill) 140 Y Wheel Nut Torque All capacities are approximate. When adding, be sure to fill to the appropriate level, as recommended in this manual. Recheck the fluid level after filling.


7.0 qt 6.0 qt 22.0 gal 2.0 qt 5.0 qt 100 lb ft


6.6 L 5.7 L 83.3 L 1.8 L 4.7 L


Engine Specifications


Engine


VIN Code


Transmission


Spark Plug Gap


VORTEC™ 4.2L L6
VORTEC™ 5.3L V8


Automatic Automatic


0.042 inches (1.07 mm) 0.040 inches (1.01 mm)


5-105


✍ NOTES


5-106


Section 6


Maintenance Schedule


Maintenance Schedule ......................................6-2
Introduction ...................................................6-2
Maintenance Requirements ..............................6-2
Your Vehicle and the Environment ....................6-2
Using the Maintenance Schedule ......................6-2
Scheduled Maintenance ...................................6-4
Additional Required Services ............................6-6
Maintenance Footnotes ...................................6-7


Owner Checks and Services ............................6-9
At Each Fuel Fill ............................................6-9
At Least Once a Month ...................................6-9
At Least Once a Year ...................................6-10
Recommended Fluids and Lubricants ...............6-12
Normal Maintenance Replacement Parts ..........6-14
Maintenance Record .....................................6-15


6-1


Maintenance Schedule


Introduction Important: Keep engine oil at the proper level and change as recommended.


Have you purchased the GM Protection Plan? The Plan supplements your new vehicle warranties. See your Warranty and Owner Assistance booklet or your dealer for details.


Maintenance Requirements Notice: Maintenance intervals, checks, inspections, replacement parts, and recommended fluids and lubricants as prescribed in this manual are necessary to keep your vehicle in good working condition. Any damage caused by failure to follow scheduled maintenance may not be covered by warranty.


6-2


Your Vehicle and the Environment Proper vehicle maintenance not only helps to keep your vehicle in good working condition, but also helps the environment. All recommended maintenance is important. Improper vehicle maintenance can even affect the quality of the air we breathe. Improper fluid levels or the wrong tire inflation can increase the level of emissions from your vehicle. To help protect our environment, and to keep your vehicle in good condition, be sure to maintain your vehicle properly.


Using the Maintenance Schedule We at General Motors want to help you keep your vehicle in good working condition. But we do not know exactly how you will drive it. You may drive very short distances only a few times a week. Or you may drive long distances all the time in very hot, dusty weather. You may use your vehicle in making deliveries. Or you may drive it to work, to do errands, or in many other ways. Because of all the different ways people use their vehicles, maintenance needs vary. You may need more frequent checks and replacements. So please read the following and note how you drive. If you have any questions on how to keep your vehicle in good condition, see your GM Goodwrench® dealer.


This schedule is for vehicles that:


carry passengers and cargo within recommended limits. You will find these limits on the tire and loading information label. See Loading Your Vehicle on page 4-45. are driven on reasonable road surfaces within legal driving limits. are driven off-road in the recommended manner. See Off-Road Driving on page 4-18. use the recommended fuel. See Gasoline Octane on page 5-5.


The services in Scheduled Maintenance on page 6-4
should be performed when indicated. See Additional Required Services on page 6-6 and Maintenance Footnotes on page 6-7 for further information.


{CAUTION:


Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, see your GM Goodwrench® dealer to have a qualified technician do the work. See Doing Your Own Service Work on page 5-4.


Some maintenance services can be complex. So, unless you are technically qualified and have the necessary equipment, you should have your GM Goodwrench® dealer do these jobs. When you go to your GM Goodwrench® dealer for your service needs, you will know that GM-trained and supported service technicians will perform the work using genuine GM parts. If you want to purchase service information, see Service Publications Ordering Information on page 7-14.


6-3


(cid:127) (cid:127) (cid:127) (cid:127) Owner Checks and Services on page 6-9 tells you what should be checked, when to check it, and what you can easily do to help keep your vehicle in good condition. The proper replacement parts, fluids, and lubricants to use are listed in Recommended Fluids and Lubricants on page 6-12 and Normal Maintenance Replacement Parts on page 6-14. When your vehicle is serviced, make sure these are used. All parts should be replaced and all necessary repairs done before you or anyone else drives the vehicle. We recommend the use of genuine GM parts.


Scheduled Maintenance When the CHANGE ENGINE OIL DIC message comes on, it means that service is required for your vehicle. See DIC Warnings and Messages on page 3-47. Have your vehicle serviced as soon as possible within the next 600 miles (1 000 km). It is possible that, if you are driving under the best conditions, the engine oil life system may not indicate that vehicle service is necessary for over a year. However, the engine oil and filter must be changed at least once a year and at this time the system must be reset. Your GM Goodwrench® dealer has GM-trained service technicians who will perform this work using genuine GM parts and reset the system.


6-4


If the engine oil life system is ever reset accidentally, you must service your vehicle within 3,000 miles (5 000 km) since your last service. Remember to reset the oil life system whenever the oil is changed. See Engine Oil Life System on page 5-18 for information on the Engine Oil Life System and resetting the system. When the CHANGE ENGINE OIL DIC message appears, certain services, checks, and inspections are required. Required services are described in the following for “Maintenance I” and “Maintenance II.” Generally, it is recommended that your first service be Maintenance I, your second service be Maintenance II, and that you alternate Maintenance I and Maintenance II thereafter. However, in some cases, Maintenance II may be required more often. Maintenance I — Use Maintenance I if the message comes on within 10 months since the vehicle was purchased or Maintenance II was performed. Maintenance II — Use Maintenance II if the previous service performed was Maintenance I. Always use Maintenance II whenever the message comes on 10 months or more since the last service or if the message has not come on at all for one year.


Scheduled Maintenance


Service


Maintenance I Maintenance II


Change engine oil and filter. See Engine Oil on page 5-15. Reset oil life system. See Engine Oil Life System on page 5-18. An Emission Control Service. Visually check for any leaks or damage. See footnote (j). Inspect engine air cleaner filter. If necessary, replace filter. See Engine Air Cleaner/Filter on page 5-20. See footnote (k). Rotate tires and check inflation pressures and wear. See Tire Inspection and Rotation on page 5-60 and “Tire Wear Inspection” in At Least Once a Month on page 6-9. Inspect brake system. See footnote (a). Check engine coolant and windshield washer fluid levels and add fluid as needed. Perform any needed additional services. See “Additional Required Services” in this section. Inspect suspension and steering components. See footnote (b). Inspect engine cooling system. See footnote (c). Inspect wiper blades. See footnote (d). Inspect restraint system components. See footnote (e). Lubricate body components. See footnote (f). Check transmission fluid level and add fluid as needed. See footnote (g).















• • • • • •


6-5


Additional Required Services The following services should be performed at the first maintenance service (I or II) after the indicated miles (kilometers) shown for each item.


Service and Miles (Kilometers)


Additional Required Services 75,000


25,000
(41 500)


50,000
(83 000)


(125 000)


100,000
(166 000)


125,000
(207 500)


150,000
(240 000)




Inspect fuel system for damage or leaks. Inspect exhaust system for loose or damaged components. Replace engine air cleaner filter. See Engine Air Cleaner/Filter on page 5-20. Change automatic transmission fluid and filter (severe service). See footnotes (g) and (h). Change automatic transmission fluid and filter (normal service). See footnote (g). Automatic transfer case only: Change transfer case fluid. See footnote (g). Replace spark plugs. An Emission Control Service.


6-6























Additional Required Services (cont’d)


Service and Miles (Kilometers)


V8 engine only: Inspect spark plug wires. An Emission Control Service. Engine cooling system service (or every five years, whichever occurs first). An Emission Control Service. See footnote (i). Inspect engine accessory drive belt. An Emission Control Service. See footnote (l).


25,000
(41 500)


50,000
(83 000)


75,000


(125 000)


100,000
(166 000)


125,000
(207 500)


150,000
(240 000)





Maintenance Footnotes (a) Visually inspect brake lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc. Inspect disc brake pads for wear and rotors for surface condition. Inspect other brake parts, including calipers, parking brake, etc. (b) Visually inspect front and rear suspension and steering system for damaged, loose, or missing parts or signs of wear. Inspect power steering lines and hoses for proper hook-up, binding, leaks, cracks, chafing, etc.


(c) Visually inspect hoses and have them replaced if they are cracked, swollen, or deteriorated. Inspect all pipes, fittings and clamps; replace with genuine GM parts as needed. To help ensure proper operation, a pressure test of the cooling system and pressure cap and cleaning the outside of the radiator and air conditioning condenser is recommended at least once a year. (d) Visually inspect wiper blades for wear or cracking. Replace wiper blades that appear worn or damaged or that streak or miss areas of the windshield.


6-7


(e) Make sure the safety belt reminder light and all your belts, buckles, latch plates, retractors, and anchorages are working properly. Look for any other loose or damaged safety belt system parts. If you see anything that might keep a safety belt system from doing its job, have it repaired. Have any torn or frayed safety belts replaced. Also look for any opened or broken airbag coverings, and have them repaired or replaced. The airbag system does not need regular maintenance. (f) Lubricate all key lock cylinders, hood latch assembly, secondary latch, pivots, spring anchor, release pawl, rear compartment hinges, outer liftgate handle pivot points, rear door detent link, roller mechanism, liftgate handle pivot points, latch bolt, fuel door hinge, cargo door hinge, locks, and folding seat hardware. More frequent lubrication may be required when exposed to a corrosive environment. Applying silicone grease on weatherstrips with a clean cloth will make them last longer, seal better and not stick or squeak. (g) Inspect hoses for cracks, chafing, leaks, kinks, and proper installation.


(h) Change automatic transmission fluid and filter if the vehicle is mainly driven under one or more of these conditions:


− In heavy city traffic where the outside temperature


regularly reaches 90°F (32°C) or higher.


− In hilly or mountainous terrain. − When doing frequent trailer towing. − Uses such as found in taxi, police, or delivery


service.


(i) Drain, flush, and refill cooling system. This service can be complex; you should have your dealer perform this service. See Engine Coolant on page 5-24 for what to use. Inspect hoses. Clean radiator, condenser, pressure cap, and filler neck. Pressure test the cooling system and pressure cap. (j) A fluid loss in any vehicle system could indicate a problem. Have the system inspected and repaired and the fluid level checked. Add fluid if needed. (k) If you drive regularly under dusty conditions, inspect the filter at each engine oil change. (l) Visually inspect belt for fraying, excessive cracks, or obvious damage. Replace belt if necessary.


6-8


Owner Checks and Services These owner checks and services should be performed at the intervals specified to help ensure the safety, dependability, and emission control performance of your vehicle. Your GM Goodwrench® dealer can assist you with these checks and services. Be sure any necessary repairs are completed at once. Whenever any fluids or lubricants are added to your vehicle, make sure they are the proper ones, as shown in Recommended Fluids and Lubricants on page 6-12.


At Each Fuel Fill It is important to perform these underhood checks at each fuel fill. Engine Oil Level Check Check the engine oil level and add the proper oil if necessary. See Engine Oil on page 5-15 for further details. Notice: and keep it at the proper level. Failure to keep your engine oil at the proper level can cause damage to your engine not covered by your warranty.


It is important to check your oil regularly


Engine Coolant Level Check Check the engine coolant level and add DEX-COOL® coolant mixture if necessary. See Engine Coolant on page 5-24 for further details. Windshield Washer Fluid Level Check Check the windshield washer fluid level in the windshield washer fluid reservoir and add the proper fluid if necessary.


At Least Once a Month Tire Inflation Check Visually inspect your vehicle’s tires and make sure they are inflated to the correct pressures. Do not forget to check the spare tire. See Tires on page 5-52 for further details. Check to make sure the spare tire is stored securely. See Changing a Flat Tire on page 5-70. Tire Wear Inspection Tire rotation may be required for high mileage highway drivers prior to the Engine Oil Life System service notification. Check the tires for wear and, if necessary, rotate the tires. See Tire Inspection and Rotation on page 5-60.


6-9


At Least Once a Year Starter Switch Check


{CAUTION:


When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.


1. Before you start, be sure you have enough room


around the vehicle.


2. Firmly apply both the parking brake and the regular


brake. See Parking Brake on page 2-24. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.


3. Try to start the engine in each gear. The vehicle should start only in PARK (P) or NEUTRAL (N). If the vehicle starts in any other position, contact your GM Goodwrench® dealer for service.


Automatic Transmission Shift Lock Control System Check


{CAUTION:


When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.


1. Before you start, be sure you have enough room around the vehicle. It should be parked on a level surface.


2. Firmly apply the parking brake. See Parking Brake


on page 2-24. Be ready to apply the regular brake immediately if the vehicle begins to move.


3. With the engine off, turn the ignition to RUN, but do


not start the engine. Without applying the regular brake, try to move the shift lever out of PARK (P) with normal effort. If the shift lever moves out of PARK (P), contact your GM Goodwrench® dealer for service.


6-10


Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition to LOCK in each shift lever position.


The ignition should turn to LOCK only when the shift lever is in PARK (P). The key should come out only in LOCK.


Contact your GM Goodwrench® dealer if service is required. Parking Brake and Automatic Transmission Park (P) Mechanism Check


{CAUTION:


When you are doing this check, your vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of your vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.


Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake.


To check the parking brake’s holding ability: With the engine running and transmission in NEUTRAL (N), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only. To check the PARK (P) mechanism’s holding ability: With the engine running, shift to PARK (P). Then release the parking brake followed by the regular brake.


Contact your GM Goodwrench® dealer if service is required. Underbody Flushing Service At least every spring, use plain water to flush any corrosive materials from the underbody. Take care to clean thoroughly any areas where mud and other debris can collect.


6-11


(cid:127) (cid:127) (cid:127) (cid:127) Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number, or specification may be obtained from your dealer.


Usage


Fluid/Lubricant


Engine oil which meets GM Standard GM6094M and displays the American Petroleum Institute Certified for Gasoline Engines starburst symbol. GM Goodwrench® oil meets all the requirements for your vehicle. To determine the proper viscosity for your vehicle’s engine, see Engine Oil on page 5-15.


50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 5-24.


Engine Oil


Engine Coolant


Usage


Fluid/Lubricant


Hydraulic Brake


System


Delco® Supreme 11 Brake Fluid or equivalent DOT-3 brake fluid.


Windshield


Washer


Parking Brake Cable Guides


GM Optikleen® Washer Solvent.


Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.


Power Steering


System


Automatic


Transmission


GM Power Steering Fluid (GM Part No. U.S. 89021184, in Canada 89021186). DEXRON®-VI Automatic Transmission Fluid.


Key Lock Cylinders


Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474).


6-12


Usage


Fluid/Lubricant


Usage


Fluid/Lubricant


Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.


SAE 75W-90 Synthetic Axle Lubricant (GM Part No. U.S. 12378261, in Canada 10953455) meeting GM Specification 9986115.


AUTO-TRAK II Fluid (GM Part No. U.S. 12378508, in Canada 10953626).


Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.


Chassis


Lubrication


Front and Rear Axle


Transfer Case


Hood Latch Assembly, Secondary


Latch,


Pivots, Spring Anchor, and Release Pawl


Hood and Door Hinges, Body Door Hinge Pins, Liftgate


Hinge and Linkage,


Folding Seats, and Fuel Door


Hinge


Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474).


Outer Tailgate Handle Pivot Points and


Hinges


Weatherstrip Conditioning


Weatherstrip


Squeaks


Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474).


Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887).


Synthetic Grease with Teflon, Superlube (GM Part No. U.S. 12371287, in Canada 10953437).


6-13


Normal Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your dealer.


Part


GM Part Number


ACDelco® Part Number


Automatic Transmission Filter Kit


Engine Air Cleaner/Filter


Engine Oil Filter


4.2L L6 Engine


5.3L V8 Engine


Spark Plugs


4.2L L6 Engine


5.3L V8 Engine


Wiper Blades


Front – 22 inches (56 cm)


Rear – 16 inches (41 cm)


6-14


24208576


15036141


89017342


88984215


12599232


12571164


15214346


15160740


TF337


A2014C


PF61


PF46


41-981


41-985




Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. See Maintenance Requirements on page 6-2. Any additional information from Owner Checks and Services on page 6-9 can be added on the following record pages. You should retain all maintenance receipts.


Date


Odometer Reading


Serviced By


Maintenance I or Maintenance II


Services Performed


Maintenance Record


6-15


Date


Odometer Reading


Serviced By


Maintenance I or Maintenance II


Services Performed


Maintenance Record (cont’d)


6-16


Date


Odometer Reading


Serviced By


Maintenance I or Maintenance II


Services Performed


Maintenance Record (cont’d)


6-17


Date


Odometer Reading


Serviced By


Maintenance I or Maintenance II


Services Performed


Maintenance Record (cont’d)


6-18


Section 7


Customer Assistance and Information


Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-3
Customer Assistance for Text


Telephone (TTY) Users ................................7-4
Customer Assistance Offices ............................7-4
GM Mobility Reimbursement Program ................7-5
Roadside Assistance Program ..........................7-6
Courtesy Transportation ...................................7-7
Vehicle Data Collection and Event


Data Recorders ..........................................7-9
Collision Damage Repair ................................7-10


Reporting Safety Defects ................................7-13


Reporting Safety Defects to the


United States Government ..........................7-13


Reporting Safety Defects to the


Canadian Government ................................7-14


Reporting Safety Defects to


General Motors .........................................7-14


Service Publications Ordering


Information ...............................................7-14


7-1


Customer Assistance and Information


Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your GM dealer’s sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken:


STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service, or parts manager, contact the owner of the dealership or the general manager.


STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Buick Customer Assistance Center by calling 1-800-521-7300. In Canada, contact GM of Canada Customer Communication Centre by calling 1-800-263-3777 (English) or 1-800-263-7854 (French).


7-2


We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative: (cid:127) Vehicle Identification Number. This is available from


the vehicle registration or title, or the plate at the top left of the instrument panel. (cid:127) Dealership name and location (cid:127) Vehicle delivery date and present mileage When contacting Buick, please remember that your concern will likely be resolved at a dealer’s facility. That is why we suggest you follow Step One first if you have a concern.


STEP THREE: Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you should file with the BBB Auto Line Program to enforce any additional rights you may have. Canadian owners refer to your Warranty and Owner Assistance Information booklet for information on the Canadian Motor Vehicle Arbitration Plan (CAMVAP).


The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.


You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address:


BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100


This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program.


Online Owner Center The Owner Center is a resource for your GM ownership needs. Specific vehicle information can be found in one place. The Online Owner Center allows you to: (cid:127) Get e-mail service reminders. (cid:127) Access information about your specific vehicle,


including tips and videos and an electronic version of this owner’s manual (United States only).


(cid:127) Keep track of your vehicle’s service history and


maintenance schedule. Find GM dealers for service nationwide.


(cid:127) Receive special promotions and privileges only


available to members (United States only).


Refer to the web for updated information. To register your vehicle, visit www.MyGMLink.com (United States) or My GM Canada within www.gmcanada.com (Canada).


7-3


(cid:127) Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Buick has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Buick by dialing: 1-800-83-BUICK. TTY users in Canada can dial 1-800-263-3830.


Customer Assistance Offices Buick encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Buick, refer to the addresses below. United States — Customer Assistance


Buick Customer Assistance Center P.O. Box 33136
Detroit, MI 48232-5136


www.Buick.com 1-800-521-7300
1-800-832-8425 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-252-1112
Fax Number: 313-381-0022


From Puerto Rico:


1-800-496-9992 (English) 1-800-496-9993 (Spanish) Fax Number: 313-381-0022


From U.S. Virgin Islands


1-800-496-9994
Fax Number: 313-381-0022


Canada — Customer Assistance


General Motors of Canada Limited Customer Communication Centre, 163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800


7-4


Overseas — Customer Assistance Please contact the local General Motors Business Unit. Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) — Customer Assistance


General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740
Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000
Long Distance: 011-52-53 29 0 800


GM Mobility Reimbursement Program


This program, available to qualified applicants, can reimburse you up to $1,000 of the cost of eligible aftermarket adaptive equipment required for your vehicle, such as hand controls or a wheelchair/scooter lift. The offer is available for a very limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle’s eligibility, visit gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. GM of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830.


7-5


Roadside Assistance Program Call 1-800-252-1112 for Buick Roadside Assistance. As the proud owner of a new Buick vehicle, you are automatically enrolled in the Buick Roadside Assistance program. This value-added service is intended to provide you with peace of mind as you drive in the city or travel the open road. Call Buick’s Roadside Assistance toll-free number at 1-800-252-1112
to speak with a Buick Roadside Assistance representative 24 hours a day, 365 days a year. We will provide the following services during the Bumper-to-Bumper warranty period, at no expense to you:


Fuel Delivery: Delivery of enough fuel, $5 maximum, for the customer to get to the nearest service station. Lock-out Service (identification required): Replacement keys or locksmith service will be covered at no charge if you are unable to gain entry into your vehicle. Delivery of the replacement key will be covered within 10 miles (16 km).


(cid:127) Emergency Tow: Tow to the nearest


dealership for warranty service or in the event of a vehicle-disabling accident. Assistance when the vehicle is mired in sand, mud, or snow.


Flat Tire Change: Installation of a spare tire will be covered at no charge. The customer is responsible for the repair or replacement of the tire if not covered by a warrantable failure. Jump Start: No-start occurrences which require a battery jump start will be covered at no charge.


(cid:127) Dealer Locator Service In many instances, mechanical failures are covered under Buick’s Bumper-to-Bumper warranty. However, when other services are utilized, our Roadside Assistance Representatives will explain any payment obligations you might incur. For prompt and efficient assistance when calling, please provide the following to the Roadside Assistance Representative: (cid:127) Your name, home address, and home


telephone number. Telephone number of your location. Location of the vehicle.


(cid:127) Model, year, color, and license plate number. (cid:127) Mileage, Vehicle Identification Number, and


delivery date of the vehicle. (cid:127) Description of the problem.


7-6


(cid:127) (cid:127) (cid:127) (cid:127) (cid:127) (cid:127) While we hope you never have the occasion to use our service, it is added security while traveling for you and your family. Remember, we are only a phone call away. Buick Roadside Assistance: 1-800-252-1112, text telephone (TTY) users, call 1-888-889-2438. Buick reserves the right to limit services or reimbursement to an owner or driver when, in Buick’s judgement, the claims become excessive in frequency or type of occurrence. Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. Buick reserves the right to make any changes or discontinue the Roadside Assistance program at any time without notification. Canadian Roadside Assistance Vehicles purchased in Canada have an extensive roadside assistance program accessible from anywhere in Canada or the United States. Please refer to the Warranty and Owner Assistance Information book.


Courtesy Transportation To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for new vehicles. The Courtesy Transportation program is offered to customers in conjunction with the Bumper-to-Bumper coverage provided by the New Vehicle Limited Warranty. Several transportation options are available when warranty repairs are required. This will reduce your inconvenience during warranty repairs. Scheduling Service Appointments When your vehicle requires warranty service, you should contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership, let them know this, and ask for instructions. If the dealer requests that you simply drop the vehicle off for service, you are urged to do so as early in the work day as possible to allow for the same day repair.


7-7


Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if your vehicle is kept for a warranty repair. Reimbursement will be limited to a maximum amount per day and must be supported by receipts. This requires that you sign and complete a rental agreement and meet state, local and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage or rental usage beyond the completion of the repair. Generally it is not possible to provide a like-vehicle as a courtesy rental.


Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait, GM helps to minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following: Shuttle Service Participating dealers can provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes one-way or round trip shuttle service to a destination up to 10 miles (16 km) from the dealership. Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, reimbursement of public transportation expenses may be available, for up to a maximum of five days. In addition, should you arrange transportation through a friend or relative, reimbursement for reasonable fuel expenses may be available, up to a five-day maximum. Claim amounts should reflect actual costs and be supported by original receipts.


7-8


Additional Program Information Courtesy Transportation is available during the Bumper-to-Bumper warranty coverage period, but it is not part of the New Vehicle Limited Warranty. A separate booklet entitled Warranty and Owner Assistance Information furnished with each new vehicle provides detailed warranty coverage information. Courtesy Transportation is available only at participating dealers and all program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. Canadian Vehicles: For warranty repairs during the Complete Vehicle Coverage period of the General Motors of Canada New Vehicle Limited Warranty, alternative transportation may be available under the Courtesy Transportation Program. Please consult your dealer for details. General Motors reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion.


Vehicle Data Collection and Event Data Recorders Your vehicle, like other modern motor vehicles, has a number of sophisticated computer systems that monitor and control several aspects of the vehicle’s performance. Your vehicle uses on-board vehicle computers to monitor emission control components to optimize fuel economy, to monitor conditions for airbag deployment and, if so equipped, to provide anti-lock braking and to help the driver control the vehicle in difficult driving situations. Some information may be stored during regular operations to facilitate repair of detected malfunctions; other information is stored only in a crash event by computer systems, such as those commonly called event data recorders (EDR). In a crash event, computer systems, such as the Airbag Sensing and Diagnostic Module (SDM) in your vehicle may record information about the condition of the vehicle and how it was operated, such as data related to engine speed, brake application, throttle position, vehicle speed, safety belt usage, airbag readiness, airbag performance, and the severity of a collision. If your vehicle is equipped with StabiliTrak®, steering performance, including yaw rate, steering wheel angle, and lateral acceleration, is also recorded. This information has been used to improve vehicle crash performance and may be used to improve crash performance of future vehicles and driving safety.


7-9


Unlike the data recorders on many airplanes, these on-board systems do not record sounds, such as conversation of vehicle occupants. To read this information, special equipment is needed and access to the vehicle or the device that stores the data is required. GM will not access information about a crash event or share it with others other than: (cid:127) with the consent of the vehicle owner or, if the


vehicle is leased, with the consent of the lessee, in response to an official request of police or similar government office, as part of GM’s defense of litigation through the discovery process, or as required by law.


In addition, once GM collects or receives data, GM may:


use the data for GM research needs,


(cid:127) make it available for research where appropriate


confidentiality is to be maintained and need is shown, or share summary data which is not tied to a specific vehicle with non-GM organizations for research purposes.


7-10


Others, such as law enforcement, may have access to the special equipment that can read the information if they have access to the vehicle or the device that stores the data. If your vehicle is equipped with OnStar®, please check the OnStar® subscription service agreement or manual for information on its operations and data collection.


Collision Damage Repair If your vehicle is involved in a collision and it is damaged, have the damage repaired by a qualified technician using the proper equipment and quality replacement parts. Poorly performed collision repairs will diminish your vehicle’s resale value, and safety performance can be compromised in subsequent collisions. Collision Parts Genuine GM Collision parts are new parts made with the same materials and construction methods as the parts with which your vehicle was originally built. Genuine GM Collision parts are your best choice to assure that your vehicle’s designed appearance, durability and safety are preserved. The use of Genuine GM parts can help maintain your GM New Vehicle Warranty. Recycled original equipment parts may also be used for repair. These parts are typically removed from vehicles that were total losses in prior accidents.


(cid:127) (cid:127) (cid:127) (cid:127) (cid:127) In most cases, the parts being recycled are from undamaged sections of the vehicle. A recycled original equipment GM part, may be an acceptable choice to maintain your vehicle’s originally designed appearance and safety performance, however, the history of these parts is not known. Such parts are not covered by your GM New Vehicle Limited Warranty, and any related failures are not covered by that warranty. Aftermarket collision parts are also available. These are made by companies other than GM and may not have been tested for your vehicle. As a result, these parts may fit poorly, exhibit premature durability/corrosion problems, and may not perform properly in subsequent collisions. Aftermarket parts are not covered by your GM New Vehicle Limited Warranty, and any vehicle failure related to such parts are not covered by that warranty. Repair Facility GM also recommends that you choose a collision repair facility that meets your needs before you ever need collision repairs. Your GM dealer may have a collision repair center with GM-trained technicians and state of the art equipment, or be able to recommend a collision repair center that has GM-trained technicians and comparable equipment.


Insuring Your Vehicle Protect your investment in your GM vehicle with comprehensive and collision insurance coverage. There are significant differences in the quality of coverage afforded by various insurance policy terms. Many insurance policies provide reduced protection to your GM vehicle by limiting compensation for damage repairs by using aftermarket collision parts. Some insurance companies will not specify aftermarket collision parts. When purchasing insurance, we recommend that you assure your vehicle will be repaired with GM original equipment collision parts. If such insurance coverage is not available from your current insurance carrier, consider switching to another insurance carrier. If your vehicle is leased, the leasing company may require you to have insurance that assures repairs with Genuine GM Original Equipment Manufacturer (OEM) parts or Genuine Manufacturer replacement parts. Read your lease carefully, as you may be charged at the end of your lease for poor quality repairs.


7-11


If an Accident Occurs Here is what to do if you are involved in an accident.


Try to relax and then check to make sure you are all right. If you are uninjured, make sure that no one else in your vehicle, or the other vehicle, is injured. If there has been an injury, call 911 for help. Do not leave the scene of an accident until all matters have been taken care of. Move your vehicle only if its position puts you in danger or you are instructed to move it by a police officer.


(cid:127) Give only the necessary and requested information to police and other parties involved in the accident. Do not discuss your personal condition, mental frame of mind, or anything unrelated to the accident. This will help guard against post-accident legal action. If you need roadside assistance, call GM Roadside Assistance. See Roadside Assistance Program on page 7-6 for more information. If your vehicle cannot be driven, know where the towing service will be taking it. Get a card from the tow truck operator or write down the driver’s name, the service’s name, and the phone number.


(cid:127) Remove any valuables from your vehicle before it is towed away. Make sure this includes your insurance information and registration if you keep these items in your vehicle.


7-12


(cid:127) Gather the important information you will need from the other driver. Things like name, address, phone number, driver’s license number, vehicle license plate, vehicle make, model and model year, Vehicle Identification Number (VIN), insurance company and policy number, and a general description of the damage to the other vehicle. If possible, call your insurance company from the scene of the accident. They will walk you through the information they will need. If they ask for a police report, phone or go to the police department headquarters the next day and you can get a copy of the report for a nominal fee. In some states with “no fault” insurance laws, a report may not be necessary. This is especially true if there are no injuries and both vehicles are driveable.


(cid:127) Choose a reputable collision repair facility for your


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