2011 Buick Lucerne Owners Manual

power outlet in the vehicle.

13. Disconnect the air only hose (E) from the tire valve

stem, by turning it counterclockwise, and replace the tire valve stem cap.

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in the vehicle.

Removal and Installation of the Sealant Canister To remove the sealant canister:

1. Remove the plastic cover. 2. Unscrew the connector (B) from the canister (A). 3. Pull up on the canister (A) to remove it.

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4. Replace with a new canister which is available

from your dealer.

5. Push the new canister into place. 6. Screw the connector (B) to the canister (A). 7. Slide the plastic cover back on. Tire Sealant and Compressor Kit Storage The tire sealant and compressor kit is located in the trunk.

1. Open the trunk. See Trunk on page 3‑12
2. Lift the cover.

3. Turn the retainer clockwise and remove the tire

sealant and compressor kit.

To store the tire sealant and compressor kit, reverse the steps.

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Changing a Flat Tire If a tire goes flat, avoid further tire and wheel damage by driving slowly to a level place, well off the road, if possible. Turn on the hazard warning flashers. See Hazard Warning Flashers on page 4‑3.

{ WARNING:

Changing a tire can be dangerous. The vehicle can slip off the jack and roll over or fall on you or other people. You and they could be badly injured or even killed. Find a level place to change your tire. To help prevent the vehicle from moving: 1. Set the parking brake firmly. 2. Put the shift lever in P (Park). 3. Turn off the engine and do not restart while

the vehicle is raised.

4. Do not allow passengers to remain in the

vehicle.

To be even more certain the vehicle will not move, you should put blocks at the front and rear of the tire farthest away from the one being changed. That would be the tire, on the other side, at the opposite end of the vehicle.

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When the vehicle has a flat tire (B), use the following example as a guide to assist you in the placement of wheel blocks (A).

A. Wheel Block B. Flat Tire

The following information explains how to use the jack and change a tire.

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Removing the Spare Tire and Tools The equipment you will need is located in the trunk.

1. Open the trunk. See Trunk on page 3‑12.

2. Turn the center retainer

counterclockwise to remove it.

3. Lift and remove the compact spare tire cover.

4. Turn the retainer that secures the jack and wheel wrench counterclockwise and remove the washer.

5. Remove the jack container with the jack and the

wheel wrench.

6. Remove the spare tire from the vehicle. See

Compact Spare Tire on page 6‑97.

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Removing the Flat Tire and Installing the Spare Tire 1. Do a safety check before proceeding. See

Changing a Flat Tire on page 6‑88.

The tools you will be using include the jack (A) and the wheel wrench (B).

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2. Turn the wheel wrench counterclockwise to loosen

all the wheel nuts, but do not remove them yet.

3. Turn the jack handle counterclockwise to lower the

jack lift head until it fits under the vehicle. Turn the jack handle clockwise to raise the jack lift head.

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{ WARNING:

Raising the vehicle with the jack improperly positioned can damage the vehicle and even make the vehicle fall. To help avoid personal injury and vehicle damage, be sure to fit the jack lift head into the proper location before raising the vehicle.

Notice: If you position the jack under the rocker molding and attempt to raise the vehicle, you could break the molding and/or cause other damage to your vehicle. Always position the jack so that when the jack head is raised, it will fit firmly in the notch located inboard from the rocker molding.

4. Put the jack into the flange in the frame which is

located near each wheel well. The flanges are accessible through openings in the plastic trim at the bottom of the vehicle. The front opening is about 8 inches (20 cm) back from the front wheel well. The rear opening is about 3 inches (8 cm) forward from the rear wheel well.

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5. Position the jack and raise the jack head until it fits

firmly on the ridge in the vehicle's frame nearest the flat tire. Do not raise the vehicle yet.

6. Put the compact spare tire near the flat tire.

{ WARNING:

Getting under a vehicle when it is jacked up is dangerous. If the vehicle slips off the jack, you could be badly injured or killed. Never get under a vehicle when it is supported only by a jack.

7. Turn the jack handle clockwise to raise the vehicle. Raise the vehicle far enough off the ground for the compact spare tire to fit under the vehicle.

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8. Remove all wheel

nuts and remove the flat tire.

{ WARNING:

Rust or dirt on a wheel, or on the parts to which it is fastened, can make wheel nuts become loose after time. The wheel could come off and cause an accident. When changing a wheel, remove any rust or dirt from places where the wheel attaches to the vehicle. In an emergency, use a cloth or a paper towel to do this; but be sure to use a scraper or wire brush later, if needed, to get all the rust or dirt off. See Changing a Flat Tire on page 6‑88 .

9. Remove any rust or dirt

from the wheel bolts, mounting surfaces and spare wheel.

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10.

Install the compact spare tire.

{ WARNING:

Never use oil or grease on bolts or nuts because the nuts might come loose. The vehicle's wheel could fall off, causing a crash.

11. Put the wheel nuts back on with the rounded

end of the nuts toward the wheel. Turn each nut clockwise by hand until the wheel is held against the hub.

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12. Lower the vehicle by turning the jack handle counterclockwise. Lower the jack completely.

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{ WARNING:

Wheel nuts that are improperly or incorrectly tightened can cause the wheels to become loose or come off. The wheel nuts should be tightened with a torque wrench to the proper torque specification after replacing. Follow the torque specification supplied by the aftermarket manufacturer when using accessory locking wheel nuts. See Capacities and Specifications on page 6‑116 for original equipment wheel nut torque specifications.

Notice: Improperly tightened wheel nuts can lead to brake pulsation and rotor damage. To avoid expensive brake repairs, evenly tighten the wheel nuts in the proper sequence and to the proper torque specification. See Capacities and Specifications on page 6‑116 for the wheel nut torque specification.

13. Tighten the wheel nuts

firmly in a crisscross sequence as shown.

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To store the compact spare tire and tools:

Storing a Flat or Spare Tire and Tools

{ WARNING:

Storing a jack, a tire, or other equipment in the passenger compartment of the vehicle could cause injury. In a sudden stop or collision, loose equipment could strike someone. Store all these in the proper place.

After you have put the compact spare tire on your vehicle, you need to store the flat tire in your trunk. Store the flat tire as far forward in the trunk as possible. Store the jack and wheel wrench in their compartment in the trunk. For storage, the jack lift head must be raised until the screw end is even with the edge of the compartment.

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A. Center Retainer B. Compact Spare

Tire Cover

C. Retainer D. Washer E. Jack Container

F. Spare Tire G. Wheel Wrench H. Jack I. Foam Insert J. Bolt

1. Open the trunk. See Trunk on page 3‑12. 2. Place the foam insert (I) in the trunk compartment. 3. Reinstall the compact spare tire (F) face down. Line up the wheel center hole with the bolt (J). Then place it on the compartment floor. Insert the jack container (E) into the spare tire (F). Insert the wheel wrench (G) and jack (H) into the center of the compact spare tire making sure to line up the wheel nut hole with the bolt (I) on the compartment floor.

4. 5.

6. Secure the compact spare tire and the jack

container (E) with the washer (D) and the retainer (C).

7. Reinstall the compact spare tire cover (B). 8. Secure with the center retainer (A).

The compact spare tire is for temporary use only. Replace the compact spare tire with a full-size tire as soon as you can. See Compact Spare Tire on page 6‑97 . Compact Spare Tire

{ WARNING:

Driving with more than one compact spare tire at a time could result in loss of braking and handling. This could lead to a crash and you or others could be injured. Use only one compact spare tire at a time.

If this vehicle has a compact spare tire it was fully inflated when the vehicle was new, however, it can lose air after a time. Check the inflation pressure regularly. It should be 60 psi (420 kPa).

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After installing the compact spare on the vehicle, stop as soon as possible and make sure the spare tire is correctly inflated. The compact spare is made to perform well at speeds up to 65 mph (105 km/h) for distances up to 3,000 miles (5 000 km), so you can finish your trip and have the full-size tire repaired or replaced at your convenience. Of course, it is best to replace the spare with a full-size tire as soon as possible. The spare tire will last longer and be in good shape in case it is needed again. Notice: When the compact spare is installed, do not take the vehicle through an automatic car wash with guide rails. The compact spare can get caught on the rails which can damage the tire, wheel and other parts of the vehicle. Do not use the compact spare on other vehicles. Do not mix the compact spare tire or wheel with other wheels or tires. They will not fit. Keep the spare tire and its wheel together. Notice: Tire chains will not fit the compact spare. Using them can damage the vehicle and can damage the chains too. Do not use tire chains on the compact spare.

Appearance Care

Interior Cleaning The interior will continue to look its best if it is cleaned often. Although not always visible, dust and dirt can accumulate on the upholstery. Dirt can damage carpet, fabric, leather, and plastic surfaces. Regular vacuuming is recommended to remove particles from the upholstery. It is important to keep the upholstery from becoming and remaining heavily soiled. Soils should be removed as quickly as possible. The interior may experience extremes of heat that could cause stains to set rapidly. Lighter colored interiors may require more frequent cleaning. Use care because newspapers and garments that transfer color to home furnishings may also transfer color to the interior. When cleaning the interior, only use cleaners specifically designed for the surfaces being cleaned. Permanent damage may result from using cleaners on surfaces for which they were not intended. Use glass cleaner only on glass. Remove any accidental over-spray from other surfaces immediately. To prevent over-spray, apply cleaner directly to the cleaning cloth.

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Notice: Using abrasive cleaners when cleaning glass surfaces on the vehicle, could scratch the glass and/or cause damage to the rear window defogger. When cleaning the glass on the vehicle, use only a soft cloth and glass cleaner. Many cleaners contain solvents that may become concentrated in the breathing space. Before using cleaners, read and adhere to all safety instructions on the label. While cleaning the interior, maintain adequate ventilation by opening the doors and windows. Dust may be removed from small buttons and knobs using a small brush with soft bristles. Products that remove odors from the upholstery and clean the glass can be obtained from your dealer. Do not clean the vehicle using:

. A knife or any other sharp object to remove a soil

from any interior surface.

. A stiff brush. It can cause damage to the interior

surfaces.

. Heavy pressure or aggressive rubbing with a

cleaning cloth. Use of heavy pressure can damage the interior and does not improve the effectiveness of soil removal.

Laundry detergents or dishwashing soaps with degreasers can leave residue that streaks and attracts dirt. For liquid cleaners, about 20 drops per gallon (3.78 L) of water is a good guide. Use only mild, neutral-pH soaps. Too much cleaner that saturates the upholstery. . Cleaners that contain solvents can damage the

interior.

Fabric/Carpet Use a vacuum cleaner with a soft brush attachment frequently to remove dust and loose dirt. A canister vacuum with a beater bar in the nozzle may only be used on floor carpet and carpeted floor mats. For any soil, always try to remove it first with plain water or club soda. Before cleaning, gently remove as much of the soil as possible using one of the following techniques:

For liquids: gently blot the remaining soil with a paper towel. Allow the soil to absorb into the paper towel until no more can be removed. For solid dry soils: remove as much as possible and then vacuum.

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To clean:

1. Saturate a lint-free, clean white cloth with water or

club soda.

2. Wring the cloth to remove excess moisture. 3. Start on the outside edge of the soil and gently rub toward the center. Continue cleaning, using a clean area of the cloth each time it becomes soiled. 4. Continue to gently rub the soiled area until the

5.

cleaning cloth remains clean. If the soil is not completely removed, use a mild soap solution and repeat the cleaning process that was used with plain water.

If any of the soil remains, a commercial fabric cleaner or spot lifter may be necessary. When a commercial upholstery cleaner or spot lifter is to be used, test a small hidden area for colorfastness first. If the locally cleaned area gives any impression that a ring formation may result, clean the entire surface. After the cleaning process has been completed, a paper towel can be used to blot excess moisture from the fabric or carpet.

Leather Leather, and lighter colored leather in particular, will need more frequent cleaning to prevent the buildup of dust, dirt, and colors transferred from other items so that these do not become permanent stains. To remove dust, a soft cloth dampened with water can be used. If a more thorough cleaning is necessary, a soft cloth dampened with a mild soap solution can be used. Your dealer has a GM approved leather cleaner available that provides superior cleaning performance when used regularly on finished automotive leathers. Allow the leather to dry naturally. Do not use heat, steam, spot lifters or spot removers, or shoe polish on leather. Many commercial leather cleaners and coatings that are sold to preserve and protect leather may permanently change the appearance and feel of the leather and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean the vehicle's interior because they can alter the appearance by increasing the gloss in a non-uniform manner.

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Care of Safety Belts Keep belts clean and dry.

{ WARNING:

Do not bleach or dye safety belts. It may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water.

Weatherstrips Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather frequent application may be required. See Recommended Fluids and Lubricants on page 7‑8 .

Instrument Panel, Vinyl, and Other Plastic Surfaces A soft cloth dampened with water may be used to remove dust. If a more thorough cleaning is necessary, a clean soft cloth dampened with a mild soap solution can be used to gently remove dust and dirt. Never use spot lifters or removers on plastic surfaces. Many commercial cleaners and coatings that are sold to preserve and protect soft plastic surfaces may permanently change the appearance and feel of the interior and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean the vehicle's interior because they can alter the appearance by increasing the gloss in a non-uniform manner. Some commercial products may increase gloss on the instrument panel. The increase in gloss may cause annoying reflections in the windshield and even make it difficult to see through the windshield under certain conditions. Notice: Air fresheners contain solvents that may cause damage to plastics and painted surfaces. Follow the manufacturer’s instructions when using air fresheners in the vehicle. If air freshener comes in contact with paint or a plastic surface, blot immediately with a soft cloth. Damage caused by using air fresheners would not be covered by the vehicle warranty.

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Washing Your Vehicle The best way to preserve the vehicle's finish is to keep it clean by washing it often. Notice: Certain cleaners contain chemicals that can damage the emblems or nameplates on the vehicle. Check the cleaning product label. If it states that it should not be used on plastic parts, do not use it on the vehicle or damage may occur and it would not be covered by the warranty. Do not wash the vehicle in direct sunlight. Use a car washing soap. Do not use cleaning agents that are petroleum based or that contain acid or abrasives, as they can damage the paint, metal or plastic on the vehicle. Approved cleaning products can be obtained from your dealer. Follow all manufacturers' directions regarding correct product usage, necessary safety precautions and appropriate disposal of any vehicle care product. Rinse the vehicle well, before washing and after to remove all cleaning agents completely. If they are allowed to dry on the surface, they could stain. Dry the finish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting.

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High pressure car washes may cause water to enter the vehicle. Avoid using high pressure washes closer than 12 inches (30 cm) to the surface of the vehicle. Use of power washers exceeding 1,200 psi (8 274 kPa) can result in damage or removal of paint and decals. Cleaning Exterior Lamps/Lenses Use only lukewarm or cold water, a soft cloth and a car washing soap to clean exterior lamps and lenses. Follow instructions under Washing Your Vehicle on page 6‑102. Finish Care Occasional waxing or mild polishing of the vehicle by hand may be necessary to remove residue from the paint finish. Approved cleaning products can be obtained from your dealer. If the vehicle has a basecoat/clearcoat paint finish, the clearcoat gives more depth and gloss to the colored basecoat. Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint finish. Notice: Machine compounding or aggressive polishing on a basecoat/clearcoat paint finish may damage it. Use only non-abrasive waxes and polishes that are made for a basecoat/clearcoat paint finish on the vehicle.

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Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage the vehicle's finish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter. Exterior painted surfaces are subject to aging, weather and chemical fallout that can take their toll over a period of years. To help keep the paint finish looking new, keep the vehicle garaged or covered whenever possible. Protecting Exterior Bright Metal Parts Bright metal parts should be cleaned regularly to keep their luster. Washing with water is all that is usually needed. However, chrome polish may be used on chrome or stainless steel trim, if necessary. Use special care with aluminum trim. To avoid damaging protective trim, never use auto or chrome polish, steam or caustic soap to clean aluminum. A coating of wax, rubbed to high polish, is recommended for all bright metal parts.

Windshield and Wiper Blades Clean the outside of the windshield with glass cleaner. Clean the rubber blades using a lint free cloth or paper towel soaked with windshield washer fluid or a mild detergent. Wash the windshield thoroughly when cleaning the blades. Bugs, road grime, sap, and a buildup of vehicle wash/wax treatments may cause wiper streaking. Replace the wiper blades if they are worn or damaged. Wipers can be damaged by:

. Extreme dusty conditions . Sand and salt . Heat and sun . Snow and ice, without proper removal

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Aluminum or Chrome-Plated Wheels and Trim The vehicle may have either aluminum or chrome-plated wheels. Keep the wheels clean using a soft clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft clean towel. A wax may then be applied. Notice: Chrome wheels and other chrome trim may be damaged if the vehicle is not washed after driving on roads that have been sprayed with magnesium, calcium or sodium chloride. These chlorides are used on roads for conditions such as ice and dust. Always wash the vehicle's chrome with soap and water after exposure. Notice: Using strong soaps, chemicals, abrasive polishes, cleaners, brushes, or cleaners that contain acid on aluminum or chrome-plated wheels, could damage the surface of the wheel(s). The repairs would not be covered by the vehicle warranty. Use only approved cleaners on aluminum or chrome-plated wheels.

The surface of these wheels is similar to the painted surface of the vehicle. Do not use strong soaps, chemicals, abrasive polishes, abrasive cleaners, cleaners with acid, or abrasive cleaning brushes on them because they could damage the surface. Do not use chrome polish on aluminum wheels. Notice: Using chrome polish on aluminum wheels could damage the wheels. The repairs would not be covered by the vehicle warranty. Use chrome polish on chrome wheels only. Use chrome polish only on chrome-plated wheels, but avoid any painted surface of the wheel, and buff off immediately after application. Notice: Driving the vehicle through an automatic car wash that has silicone carbide tire cleaning brushes, could damage the aluminum or chrome-plated wheels. The repairs would not be covered by the vehicle warranty. Never drive a vehicle that has aluminum or chrome-plated wheels through an automatic car wash that uses silicone carbide tire cleaning brushes.

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Tires To clean the tires, use a stiff brush with tire cleaner. Notice: Using petroleum-based tire dressing products on the vehicle may damage the paint finish and/or tires. When applying a tire dressing, always wipe off any overspray from all painted surfaces on the vehicle. Sheet Metal Damage If the vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the vehicle warranty.

Finish Damage Any stone chips, fractures or deep scratches in the finish should be repaired right away. Bare metal will corrode quickly and may develop into major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your dealer. Larger areas of finish damage can be corrected in your dealer's body and paint shop. Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, corrosion and rust can develop on the underbody parts such as fuel lines, frame, floor pan, and exhaust system even though they have corrosion protection. At least every spring, flush these materials from the underbody with plain water. Clean any areas where mud and debris can collect. Dirt packed in close areas of the frame should be loosened before being flushed. Your dealer or an underbody car washing system can do this.

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Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on the vehicle. This damage can take two forms: blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface. Although no defect in the paint job causes this, we will repair, at no charge to the owner, the surfaces of new vehicles damaged by this fallout condition within 12 months or 20 000 km (12,000 mi) of purchase, whichever occurs first.

Vehicle Identification

Vehicle Identification Number (VIN)

This legal identifier is in the front corner of the instrument panel, on the driver side. It can be seen through the windshield from outside. The VIN also appears on the Vehicle Certification and Service Parts labels and certificates of title and registration. Engine Identification The eighth character in the VIN is the engine code. This code identifies the vehicle's engine, specifications, and replacement parts. See “Engine Specifications” under Capacities and Specifications on page 6‑116 for the vehicle's engine code.

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Service Parts Identification Label This label, on the spare tire cover, has the following information:

. Vehicle Identification Number (VIN). . Model designation. . Paint information. . Production options and special equipment.

Do not remove this label from the vehicle. Electrical System

Add-On Electrical Equipment Notice: Do not add anything electrical to the vehicle unless you check with your dealer first. Some electrical equipment can damage the vehicle and the damage would not be covered by the vehicle's warranty. Some add-on electrical equipment can keep other components from working as they should.

Add-on equipment can drain the vehicle battery, even if the vehicle is not operating. The vehicle has an airbag system. Before attempting to add anything electrical to the vehicle, see Servicing Your Airbag-Equipped Vehicle on page 2‑68 and Adding Equipment to Your Airbag-Equipped Vehicle on page 2‑69 . Power Windows and Other Power Options Circuit breakers in the rear fuse block protect the power windows and other power accessories. When the current load is too heavy, the circuit breaker opens and closes, protecting the circuit until the problem is fixed or goes away.

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Fuses and Circuit Breakers The wiring circuits in your vehicle are protected from short circuits by a combination of fuses and circuit breakers. This greatly reduces the chance of fires caused by electrical problems. Look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure you replace a bad fuse with a new one of the identical size and rating. You will find a fuse puller clipped in both of the fuse blocks. Snap the wide end of the fuse puller at the side indentations and pull the fuse out.

The MaxiFuses are located in two fuse blocks, one located in the engine compartment on the passenger's side and the other under the rear seat on the driver's side. If a MaxiFuse should blow, have your vehicle serviced by your dealer immediately. Underhood Fuse Block The underhood fuse block is located on the passenger side of the engine compartment. Remove the fuse cover and secondary service cover to access the fuse block. Notice: Spilling liquid on any electrical component on the vehicle may damage it. Always keep the covers on any electrical component.

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Fuses

Usage Engine Control Module (ECM), Crank Fuel Injectors Odd Fuel Injectors Even Air Conditioning Clutch

Fuses

Usage Air Injection Reactor (AIR) Solenoid Oxygen Sensor Emission Device Transmission, Ignition 1

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Fuses

10

11
12
13
14
15
16
17
18
19
20
21
22

23

24

25

Usage Engine Control Module (ECM), Powertrain Control Module (PCM) Climate Control System, Instrument Panel Cluster Ignition 1
Airbag System Horn Windshield Wiper Fog Lamps Right High-Beam Headlamp Left High-Beam Headlamp Left Low-Beam Headlamp Right Low-Beam Headlamp Windshield Washer Pump Motor Left Front Cornering Lamp Right Front Cornering Lamp Air Pump (J-Case) Antilock Brake System (ABS) (J-Case) Starter (J-Case) Antilock Brake System (ABS) Motor (J-Case)

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Fuses

26
27

Relays

29
30
31
32
33
34
35
36
37

Usage Cooling Fan 2 (J-Case) Cooling Fan 1 (J-Case)

Usage Powertrain Starter Cooling Fan 2
Cooling Fan 3
Cooling Fan 1
Air Conditioning Clutch Air Injection Reactor (AIR) Solenoid Ignition Air Pump

Rear Underseat Fuse Block The rear fuse block is located under the rear seat on the driver side. The rear seat cushion must be removed to access the rear fuse block.

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Removing the Rear Seat Cushion Notice: If you touch the exposed wires with the metal on the seat cushion, you could cause a short that could damage the battery and or wires. Avoid contact between the rear seat and the fuse center whenever you remove or reinstall the rear seat. Do not remove covers from any of the covered parts, and do not store anything under the seats. To remove the rear seat cushion, do the following:

1. Pull up on the front of the cushion to release the

front hooks.

2. Pull the cushion up and out toward the front of the

vehicle.

To access the fuse block, pull out and lift up on the cover latch, located at the end of the fuse block, near the battery cable.

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To reinstall the rear seat cushion, do the following:

{ WARNING:

A safety belt that is not properly routed through the seat cushion or is twisted will not provide the protection needed in a crash. If the safety belt has not been routed through the seat cushion at all, it (Continued)

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WARNING: (Continued)

will not be there to work for the next passenger. The person sitting in that position could be badly injured. After reinstalling the seat cushion, always check to be sure that the safety belts are properly routed and are not twisted.

1. Buckle the center passenger position safety belt,

then route the safety belts through the proper slots in the seat cushion. Do not let the safety belts get twisted.

2. Slide the rear of the cushion up and under the

seatback so the rear-locating guides hook into the wire loops on the back frame.

3. With the seat cushion lowered, push rearward and

then press down on the seat cushion until the spring locks on both ends engage.

4. Check to make sure the safety belts are properly

routed and that no portion of any safety belt is trapped under the seat. Also make sure the seat cushion is secured.

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Fuses

Usage Fuel Pump Left Park Lamp Not Used Right Park Lamp

Fuses

Usage Engine Control Module (ECM)/ Transmission Control Module (TCM) Memory Module Not Used

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Fuses

10
11
12
13
14
15
16
17
18
19
20
21
22
23
24

25

26

27

Usage Steering Wheel Illumination Front Heated/Cooled Seat Module Run 2 - Heated/Cooled Seats Not Used RPA Module PASS-Key® III System Unlock/Lock Module Magnetic Ride Control Daytime Running Lamps (DRL) Sunroof Body Control Module (BCM) Dim Body Control Module (BCM) Run 1-Heated Steering Wheel Ignition Switch Driver Door Module Not Used Electronic Leveling Control Module Body Control Module (Left Turn Signal) Cigarette Lighter, Auxiliary Power Outlet Not Used

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Fuses

28
29
30
31

32

33
34
35

36

37
38
39
40
41
42
43
44
45
46

Usage Retained Accessory Power 1 (RAP) Passenger Door Module Sensing and Diagnostic Module Accessory Power Outlets Body Control Module (BCM) (Inadvertent) Retained Accessory Power 2 (RAP) CanisterVent Solenoid Body Control Module (Courtesy) Body Control Module (Right Turn Signal) Trunk Release Amplifier, Radio Body Control Module (CHMSL) Body Control Module Not Used OnStar® Module Body Modules Radio Not Used Rear Defogger (J-Case)

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Fuses

47

48
49

Usage Electronic Leveling Control Compressor (J-Case) Blower (J-Case) Not Used

Resistor

50

Usage Terminating Resistor

Relays

51
52

53

58
59
60
61

Usage Not Used Rear Defogger Electronic Leveling Control Compressor Park Lamps Fuel Pump Not Used Not Used

Relays

62
63
64
65
66
67
68
69
70

Usage Unlock Lock Run Daytime Running Lamps Not Used Trunk Release Not Used Not Used Retained Accessory Power (RAP)

Circuit

Breakers

54
55
56
57

Usage

Right Front Seat Left Front Power Seat Power Windows Power Tilt Steering Wheel

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Capacities and Specifications The following approximate capacities are given in English and metric conversions. See Recommended Fluids and Lubricants on page 7‑8 for more information.

Application

Air Conditioning Refrigerant R134a

Engine Cooling System

3.9L V6 Engine 4.6L V8 Engine

Engine Oil with Filter

3.9L V6 Engine 4.6L V8 Engine

Fuel Tank Transmission Fluid - Bottom Pan Removal

Capacities

English

Metric

For the air conditioning system refrigerant charge amount, see the refrigerant label located under the

hood. See your dealer for more information.

9.7 qt 12.7 qt

4.0 qt 7.4 qt 18.5 gal

9.2 L 12.0 L

3.8 L 7.0 L 70.0 L

3.9L V6 Engine 4.6L V8 Engine Wheel Nut Torque All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this manual. Recheck fluid level after filling.

7.4 qt 7.4 qt 100 lb ft

7.0 L 7.0 L

140 Y

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Engine

VIN Code

Transmissions

3.9L V6 Engine 4.6L V8 Engine

Automatic Automatic

Spark Plug Gap 0.040 in (1.01 mm) 0.050 in (1.27 mm)

Engine Specifications

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2 NOTES

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Section 7 Maintenance Schedule

Maintenance Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Scheduled Maintenance . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Owner Checks and Services . . . . . . . . . . . . . . . . . . . . 7-6

Recommended Fluids and Lubricants . . . . . . . . . . . 7-8
Maintenance Replacement Parts . . . . . . . . . . . . . . 7-10
Engine Drive Belt Routing . . . . . . . . . . . . . . . . . . . . . . 7-11
Maintenance Record . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12

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Maintenance Schedule

Introduction Notice: Maintenance intervals, checks, inspections, recommended fluids, and lubricants are necessary to keep this vehicle in good working condition. Damage caused by failure to follow scheduled maintenance might not be covered by the vehicle warranty. As the vehicle owner, you are responsible for the scheduled maintenance in this section. We recommend having your dealer perform these services. Proper vehicle maintenance helps to keep the vehicle in good working condition, improves fuel economy, and reduces vehicle emissions for better air quality. Because of all the different ways people use vehicles, maintenance needs vary. The vehicle might need more frequent checks and services. Please read the information under Scheduled Maintenance. To keep the vehicle in good condition, see your dealer. The maintenance schedule is for vehicles that:

carry passengers and cargo within recommended limits on the Tire and Loading Information label. See Loading the Vehicle on page 5‑18.

are driven on reasonable road surfaces within legal driving limits. use the recommended fuel. See Gasoline Octane on page 6‑6 .

{ WARNING:

Performing maintenance work on a vehicle can be dangerous. In trying to do some jobs, you can be seriously injured. Do your own maintenance work only if you have the required know-how and the proper tools and equipment for the job. If you have any doubt, see your dealer to have a qualified technician do the work. See Doing Your Own Service Work on page 6‑4.

At your dealer, you can be certain that you will receive the highest level of service available. Your dealer has specially trained service technicians, uses genuine replacement parts, as well as, up‐to‐date tools and equipment to ensure fast and accurate diagnostics. The proper replacement parts, fluids, and lubricants to use are listed in Recommended Fluids and Lubricants on page 7‑8 and Maintenance Replacement Parts on page 7‑10 . We recommend the use of genuine parts from your dealer.

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Rotation of New Tires To maintain ride, handling, and performance of the vehicle, it is important that the first rotation service for new tires be performed. Tires should be rotated every 12 000 km/7,500 miles. See Tire Inspection and Rotation on page 6‑70. Scheduled Maintenance When the Change Engine Oil Soon Message Displays Change engine oil and filter. See Engine Oil on page 6‑18 . An Emission Control Service. When the CHANGE ENGINE OIL SOON message displays, service is required for the vehicle as soon as possible, within the next 1 000 km/600 miles. If driving under the best conditions, the engine oil life system might not indicate the need for vehicle service for more than a year. The engine oil and filter must be changed at least once a year and the oil life system must be reset. Your dealer has trained service technicians who will perform this work and reset the system. If the engine oil life system is reset accidentally, service the vehicle within 5 000 km/3,000 miles since the last service. Reset the oil life system whenever the oil is changed. See Engine Oil Life System on page 6‑22.

Every Engine Oil Change . Change engine oil and filter. Reset oil life system. See Engine Oil on page 6‑18 and Engine Oil Life System on page 6‑22 . An Emission Control Service.

. Engine coolant level check. See Engine Coolant (4.6L Engine) on page 6‑28 or Engine Coolant (3.9L Engine) on page 6‑31.

. Engine cooling system inspection. Visual

inspection of hoses, pipes, fittings, and clamps and replacement, if needed.

. Windshield washer fluid level check. See

Windshield Washer Fluid on page 6‑38.

. Windshield wiper blade inspection for wear,

cracking, or contamination and windshield and wiper blade cleaning, if contaminated. See Windshield and Wiper Blades on page 6‑103. Worn or damaged wiper blade replacement. See Windshield Wiper Blade Replacement on page 6‑55 . Tire inflation pressures check. See Inflation - Tire Pressure on page 6‑64. Tire wear inspection. See Tire Inspection and Rotation on page 6‑70.

. Rotate tires if necessary. See Tire Inspection and

Rotation on page 6‑70.

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Fluids visual leak check (or every 12 months, whichever occurs first). A leak in any system must be repaired and the fluid level checked.

. Engine air cleaner filter inspection. See Engine Air

Cleaner/Filter on page 6‑23.

. Brake system inspection (or every 12 months,

whichever occurs first).

. Steering and suspension inspection. Visual

inspection for damaged, loose, or missing parts or signs of wear.

. Body hinges and latches, key lock cylinders, and

rear compartment, hood, glove box door, and console door hinges and latches lubrication. See Recommended Fluids and Lubricants on page 7‑8 . More frequent lubrication may be required when the vehicle is exposed to a corrosive environment. Applying silicone grease on weatherstrips with a clean cloth makes them last longer, seal better, and not stick or squeak.

. Restraint system component check. See Checking

the Restraint Systems on page 2‑70. Fuel system inspection for damage or leaks.

. Exhaust system and nearby heat shields

inspection for loose or damaged components.

Additional Required Services Every 12 000 km/7,500 Miles . Rotate tires. Tires should be rotated every

12 000 km/7,500 miles. See Tire Inspection and Rotation on page 6‑70.

At Each Fuel Stop . Engine oil level check. See Engine Oil on

page 6‑18 .

. Engine coolant level check. See Engine Coolant (4.6L Engine) on page 6‑28 or Engine Coolant (3.9L Engine) on page 6‑31.

. Windshield washer fluid level check. See

Windshield Washer Fluid on page 6‑38.

Once a Month

Tire inflation pressures check. See Inflation - Tire Pressure on page 6‑64. Tire wear inspection. See Tire Inspection and Rotation on page 6‑70.

. Sunroof track and seal inspection, if equipped. See

Sunroof on page 3‑51.

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Once a Year . Starter switch check. See Owner Checks and

Services on page 7‑6.

. Automatic transmission shiftlock control function

check. See Owner Checks and Services on page 7‑6 . Ignition transmission lock check. See Owner Checks and Services on page 7‑6.

. Parking brake and automatic transmission P (Park)

mechanism check. See Owner Checks and Services on page 7‑6.

. Accelerator pedal check for damage, high effort,

or binding. Replace if needed. If the vehicle has a Tire Sealant and Compressor Kit, check the sealant expiration date printed on the instruction label of the kit. See Tire Sealant and Compressor Kit on page 6‑80.

. Underbody flushing service. . Hood/Decklid/Liftgate/Liftglass Support Gas Strut Service: Visually inspect gas strut, if equipped, for signs of wear, cracks, or other damage. Check the hold open ability of the gas strut. Contact your dealer if service is required.

First Engine Oil Change After Every 40 000 km/25,000 Miles . Passenger compartment air filter replacement (or every 24 months, whichever occurs first). More frequent replacement may be needed if you drive in areas with heavy traffic, areas with poor air quality, or areas with high dust levels. Replacement may also be needed if you notice reduced air flow, windows fogging up, or odors. Your dealer can help you determine when it is the right time to replace the filter.

First Engine Oil Change After Every 80 000 km/50,000 Miles . Engine air cleaner filter replacement. See Engine

Air Cleaner/Filter on page 6‑23.

. Automatic transmission fluid change (severe

service) for vehicles mainly driven in heavy city traffic in hot weather, in hilly or mountainous terrain, when frequently towing a trailer, or used for taxi, police, or delivery service. See Automatic Transmission Fluid on page 6‑24.

. Evaporative control system inspection. Check

all fuel and vapor lines and hoses for proper hook‐up, routing, and condition. Check that the purge valve, if the vehicle has one, works properly.

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Owner Checks and Services Starter Switch Check

{ WARNING:

When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.

1. Before starting this check, be sure there is enough

room around the vehicle.

2. Firmly apply both the parking brake and the regular

brake. See Parking Brake on page 3‑26. Do not use the accelerator pedal, and be ready to turn off the engine immediately if it starts.

3. Try to start the engine in each gear. The vehicle should start only in P (Park) or N (Neutral). If the vehicle starts in any other position, contact your dealer for service.

Replace as needed. An Emission Control Service. The U.S. Environmental Protection Agency or the California Air Resources Board has determined that the failure to perform this maintenance item will not nullify the emission warranty or limit recall liability prior to the completion of the vehicle's useful life. We, however, urge that all recommended maintenance services be performed at the indicated intervals and the maintenance be recorded.

First Engine Oil Change After Every 160 000 km/100,000 Miles . Automatic transmission fluid change (normal

service). See Automatic Transmission Fluid on page 6‑24 .

. Spark plug replacement and spark plug wires

inspection. An Emission Control Service. First Engine Oil Change After Every 240 000 km/150,000 Miles . Engine cooling system drain, flush, and refill (or

every five years, whichever occurs first). See Engine Coolant (4.6L Engine) on page 6‑28 or Engine Coolant (3.9L Engine) on page 6‑31 . An Emission Control Service.

. Engine drive belts inspection for fraying, excessive

cracks, or obvious damage (or every 10 years, whichever occurs first). Replace, if needed.

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Automatic Transmission Shift Lock Control Function Check

{ WARNING:

3. With the engine off, turn the ignition to ON/RUN, but do not start the engine. Without applying the regular brake, try to move the shift lever out of P (Park) with normal effort. If the shift lever moves out of P (Park), contact your dealer for service.

When you are doing this inspection, the vehicle could move suddenly. If the vehicle moves, you or others could be injured.

1. Before starting this check, be sure there is enough room around the vehicle. It should be parked on a level surface.

2. Firmly apply the parking brake. See Parking Brake

on page 3‑26 . Be ready to apply the regular brake immediately if the vehicle begins to move.

Ignition Transmission Lock Check While parked, and with the parking brake set, try to turn the ignition to LOCK/OFF in each shift lever position. The ignition should turn to LOCK/OFF only when the shift lever is in P (Park). The ignition key should come out only in LOCK/OFF.

Contact your dealer if service is required.

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Parking Brake and Automatic Transmission P (Park) Mechanism Check

{ WARNING:

When you are doing this check, the vehicle could begin to move. You or others could be injured and property could be damaged. Make sure there is room in front of the vehicle in case it begins to roll. Be ready to apply the regular brake at once should the vehicle begin to move.

Park on a fairly steep hill, with the vehicle facing downhill. Keeping your foot on the regular brake, set the parking brake.

To check the parking brake's holding ability: With the engine running and the transmission in N (Neutral), slowly remove foot pressure from the regular brake pedal. Do this until the vehicle is held by the parking brake only. To check the P (Park) mechanism's holding ability: With the engine running, shift to P (Park). Then release the parking brake followed by the regular brake.

Contact your dealer if service is required.

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Recommended Fluids and Lubricants Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer.

Usage

Fluid/Lubricant

The engine requires engine oil approved to the dexos specification. Oils meeting this specification can be identified with the dexos certification mark. Look for and use only an engine oil that displays the dexos certification mark of the proper viscosity grade. See Engine Oil on page 6‑18 . 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant. See Engine Coolant (4.6L Engine) on page 6‑28 or Engine Coolant (3.9L Engine) on page 6‑31 . DOT 3 Hydraulic Brake Fluid (GM Part No. 88862806, in Canada 88862807).

Engine Oil

Engine Coolant

Hydraulic Brake

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Usage

Windshield

Washer

Fluid/Lubricant

Optikleen® Washer Solvent.

Parking Brake Cable Guides

Power Steering

System

Automatic

Transmission

Key Lock Cylinders

Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. GM Power Steering Fluid (GM Part No. 89021184, in Canada 89021186). DEXRON®-VI Automatic Transmission Fluid. Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Canada 10953474).

Usage

Hood Latch Assembly, Secondary

Latch,

Pivots, Spring Anchor, and Release Pawl

Hood and Door

Hinges

Weatherstrip Conditioning

Fluid/Lubricant

Lubriplate Lubricant Aerosol (GM Part No. 12346293, in Canada 992723) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB.

Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Canada 10953474). Weatherstrip Lubricant (GM Part No. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. 12345579, in Canada 992887).

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Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your dealer.

Maintenance Replacement Parts

Part

GM Part Number

ACDelco Part Number

22676970

89017342
89017342
15811562

12591131
12571535

20831845
20831846

A1627C

PF61
PF61
CF138

41-100
41-987

— —

Engine Air Cleaner/Filter Engine Oil Filter

3.9L V6 Engine 4.6L V8 Engine

Passenger Compartment Air Filter Spark Plugs

3.9L V6
4.6L V8

Wiper Blades

Driver Side – 23.6 in (60.0 cm) Passenger Side – 20.8 in (53.0 cm)

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Engine Drive Belt Routing

3.9L V6 Engine

4.6L V8 Engine

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Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. Retain all maintenance receipts.

Date

Odometer Reading

Serviced By

Services Performed

Maintenance Record

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Date

Odometer Reading

Serviced By

Services Performed

Maintenance Record (cont.)

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Date

Odometer Reading

Serviced By

Services Performed

Maintenance Record (cont.)

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Section 8 Customer Assistance Information

Customer Assistance and Information . . . . . . . . . . . 8-2
Customer Satisfaction Procedure . . . . . . . . . . . . . . . 8-2
Online Owner Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
Customer Assistance for Text Telephone (TTY)

Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . 8-5
GM Mobility Reimbursement Program . . . . . . . . . . . 8-6
Roadside Assistance Program . . . . . . . . . . . . . . . . . . 8-7
Scheduling Service Appointments . . . . . . . . . . . . . . . 8-9
Courtesy Transportation Program . . . . . . . . . . . . . . . 8-9
Collision Damage Repair . . . . . . . . . . . . . . . . . . . . . . . 8-11

Reporting Safety Defects . . . . . . . . . . . . . . . . . . . . . . . . 8-13

Reporting Safety Defects to the United States

Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13

Reporting Safety Defects to the Canadian

Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14
Reporting Safety Defects to General Motors . . . 8-14
Service Publications Ordering Information . . . . . 8-14
Vehicle Data Recording and Privacy . . . . . . . . . . . . . 8-16
Event Data Recorders . . . . . . . . . . . . . . . . . . . . . . . . . 8-16
OnStar® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-17
Navigation System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-18
Radio Frequency Identification (RFID) . . . . . . . . . 8-18
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 8-18

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We encourage you to call the toll-free number in order to give your inquiry prompt attention. Have the following information available to give the Customer Assistance representative:

. Vehicle Identification Number. This is available

from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.

. Dealership name and location. . Vehicle delivery date and present mileage.

When contacting Buick, remember that your concern will likely be resolved at a dealer's facility. That is why we suggest following Step One first. STEP THREE — U.S. Owners: Both General Motors and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you can file with the Better Business Bureau (BBB) Auto Line® Program to enforce your rights.

Customer Assistance and Information

Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Buick. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer's sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service, or parts manager, contact the owner of the dealership or the general manager. STEP TWO: If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, in the U.S., call 1-800-521-7300. In Canada, contact General Motors of Canada Customer Communication Centre at 1‐800-263-3777 (English) or 1-800-263-7854 (French).

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The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you. You may contact the BBB Auto Line Program using the toll-free telephone number or write them at the following address:

BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto

This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage, and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program. STEP THREE — Canadian Owners: In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps One and Two, General Motors of Canada Limited wants you to be aware of its participation in a no-charge Mediation/ Arbitration program. General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you file your complaint to the final decision, should be completed in approximately 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge.

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For further information concerning eligibility in the Canadian Motor Vehicle Arbitration Plan (CAMVAP), call toll-free 1-800-207-0685, or call the General Motors Customer Communication Centre, 1-800-263-3777
(English), 1-800-263-7854 (French), or write to:

Mediation/Arbitration Program c/o Customer Communication Centre General Motors of Canada Limited Mail Code: CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7

Your inquiry should be accompanied by the Vehicle Identification Number (VIN). Online Owner Center Buick Owner Center (U.S.) www.buickownercenter.com Information and services customized for your specific vehicle — all in one convenient place.

. Digital owner manual, warranty information,

and more

. Store online service and maintenance records . Buick dealer locator for service nationwide . Exclusive privileges and offers

. Recall notices for your specific vehicle . OnStar and GM Cardmember Services Earnings

summaries

Other Helpful Links: Buick — www.buick.com Buick Merchandise — www.buickmerchandise.com Help Center — www.buick.com/pages/mds/helpcenter/ faq.do

FAQ (Frequently Asked Questions)

. Contact Us My GM Canada (Canada) www.gm.ca My GM Canada is a password-protected section of www.gm.ca where you can save information on GM vehicles, get personalized offers, and use handy tools and forms with greater ease. Here are a few of the valuable tools and services you will have access to:

. My Showroom: Find and save information on

vehicles and current offers in your area.

. My Dealers: Save details such as address and

phone number for each of your preferred GM dealers.

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. My Driveway: Access quick links to parts and

service estimates, check trade-in values, or schedule a service appointment by adding the vehicles you own to your driveway profile.

. My Preferences: Manage your profile and use tools

and forms with greater ease.

To sign up, visit the My GM.ca section within www.gm.ca. Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Buick has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Buick by dialing: 1-800-832-8425. TTY users in Canada can dial 1‐800‐263-3830.

Customer Assistance Offices Buick encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail Buick, the letter should be addressed to: United States

Buick Customer Assistance Center P.O. Box 33136
Detroit, MI 48232-5136
www.Buick.com 1-800-521-7300
1-800-832-8425 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-252-1112
From Puerto Rico: 1-800-496-9992 (English) 1-800-496-9993 (Spanish) From U.S. Virgin Islands: 1-800-496-9994

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GM Mobility Reimbursement Program

This program is available to qualified applicants for cost reimbursement of eligible aftermarket adaptive equipment required for your vehicle, such as hand controls or a wheelchair/scooter lift for the vehicle. For more information on the limited offer, visit www.gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. General Motors of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830.

Canada

General Motors of Canada Limited Customer Communication Centre, Mail Code: CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
www.gm.ca 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800

All Overseas Locations Please contact the local General Motors Business Unit. Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands)

General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Av. Ejercito Nacional #843
Col. Granada C.P. 11520, Mexico, D.F. 01-800-466-0818
Long Distance: 011-52-53 29 0818

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Roadside Assistance Program For U.S.‐purchased vehicles, call 1-800-252-1112; (Text Telephone (TTY): 1‐888‐889‐2438). For Canadian‐purchased vehicles, call 1-800-268-6800. Service is available 24 hours a day, 365 days a year. Calling for Assistance When calling Roadside Assistance, have the following information ready:

. Your name, home address, and home telephone

number Telephone number of your location Location of the vehicle

. Model, year, color, and license plate number of the

vehicle

. Odometer reading, Vehicle Identification Number

(VIN), and delivery date of the vehicle

. Description of the problem

Coverage Services are provided up to 5 years/160 000 km (100,000 miles), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission from the owner is not covered. Roadside Assistance is not a part of the New Vehicle Limited Warranty. Buick and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification. Buick and General Motors of Canada Limited reserve