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vehicle were operating;


. Whether or not the driver and passenger safety belts were buckled/fastened;


. How far (if at all) the driver was depressing the accelerator and/ or brake pedal; and,


. How fast the vehicle was


traveling.


These data can help provide a better understanding of the circumstances in which crashes and injuries occur. Note EDR data are recorded by your vehicle only if a non-trivial crash situation occurs; no data are recorded by the EDR under normal driving conditions and no personal data (e.g., name, gender, age, and crash location) are recorded. However, other parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation. To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have the special equipment, can read the information if they have access to the vehicle or the EDR.


Customer Information


291


GM will not access these data or share it with others except: with the consent of the vehicle owner or, if the vehicle is leased, with the consent of the lessee; in response to an official request by police or similar government office; as part of GM's defense of litigation through the discovery process; or, as required by law. Data that GM collects or receives may also be used for GM research needs or may be made available to others for research purposes, where a need is shown and the data is not tied to a specific vehicle or vehicle owner.


OnStar® If the vehicle is equipped with OnStar® and has an active subscription, additional data may be collected through the OnStar system. This includes information about the vehicle’s operation; collisions involving the vehicle; the use of the vehicle and its features; and, in certain situations, the location and approximate GPS speed of the vehicle. Refer to the


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Customer Information


OnStar Terms and Conditions and Privacy Statement on the OnStar website. See OnStar Additional Information 0 297 or OnStar Additional Information 0 302.


Infotainment System If the vehicle is equipped with a navigation system as part of the infotainment system, use of the system may result in the storage of destinations, addresses, telephone numbers, and other trip information. See the infotainment manual for information on stored data and for deletion instructions.


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OnStar


OnStar Overview


OnStar Overview


OnStar Overview . . . . . . . . . . . . . 293


OnStar Services


Emergency . . . . . . . . . . . . . . . . . . . 294
Security . . . . . . . . . . . . . . . . . . . . . . 294
Navigation . . . . . . . . . . . . . . . . . . . . 294
Connections . . . . . . . . . . . . . . . . . . 295
Diagnostics . . . . . . . . . . . . . . . . . . . 297


OnStar Additional Information


OnStar Additional


OnStar Additional


Information . . . . . . . . . . . . . . . . . . 297


Information . . . . . . . . . . . . . . . . . . 302


= Voice Command Button Q Blue OnStar Button > Red Emergency Button This vehicle may be equipped with a comprehensive, in-vehicle system that can connect to an OnStar Advisor for Emergency, Security, Navigation, Connections, and Diagnostics Services. OnStar services may require a paid subscription and data plan. OnStar requires the vehicle battery and electrical system, cellular service, and GPS satellite signals to be available and operating. OnStar acts as a link to existing emergency service providers. OnStar may collect information about you and your vehicle, including location information. See OnStar’s Terms &


OnStar


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Conditions and Privacy Statement for more details including system limitations at www.onstar.com (U.S.) or www.onstar.ca (Canada). The OnStar system status light is next to the OnStar buttons. If the status light is: . Solid Green: System is ready. . Flashing Green: On a call. . Red: Indicates a problem. . Off: System is off. Press Q


twice to speak with an OnStar Advisor.


Press Q or call 1-888-4ONSTAR (1-888-466-7827) to speak to an Advisor. Press = to: . Make a call, end a call,


or answer an incoming call.


. Give OnStar Hands-Free Calling


voice commands.


. Give OnStar Turn-by-Turn


Navigation voice commands.


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. Obtain the Wi-Fi® hotspot name


or SSID and password, if equipped.


Press Q to connect to an Advisor to: . Verify account information or


update contact information.


. Get driving directions. . Receive a Diagnostic check of


the vehicle's key operating systems.


. Receive Roadside Assistance. . Manage Wi-Fi Settings,


if equipped.


Press > to get a priority connection to an OnStar Advisor available 24/ 7 to: . Get help for an emergency. . Be a Good Samaritan or


respond to an AMBER Alert.


. Get assistance in severe


weather or other crisis situations and find evacuation routes.


OnStar Services


Emergency Emergency Services require an active, OnStar subscription plan (excludes Basic Plan). With Automatic Crash Response, built-in sensors can automatically alert a specially trained OnStar Advisor who is immediately connected in to the vehicle to help. Press > for a priority connection to an OnStar Advisor who can contact emergency service providers, direct them to your exact location, and relay important information. With OnStar Crisis Assist, specially trained Advisors are available 24 hours a day, 7 days a week, to provide a central point of contact, assistance, and information during a crisis. With Roadside Assistance, Advisors can locate a nearby service provider to help with a flat tire, a battery jump, or an empty gas tank.


Security If equipped, OnStar provides these services: . With Stolen Vehicle Assistance, OnStar Advisors can use GPS to pinpoint the vehicle and help authorities quickly recover it. . With Remote Ignition Block,


if equipped, OnStar can block the engine from being restarted. . With Stolen Vehicle Slowdown,


if equipped, OnStar can work with law enforcement to gradually slow the vehicle down.


Navigation OnStar navigation requires a specific OnStar subscription plan. Press Q to receive Turn-by-Turn directions or have them sent to the vehicle’s navigation screen, if equipped. Turn-by-Turn Navigation 1. Press Q to connect to an


Advisor.


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2. Request directions to be


downloaded to the vehicle.


3. Follow the voice-guided


commands.


Using Voice Commands During a Planned Route


Cancel Route 1. Press =. System responds: “OnStar ready,” then a tone. 2. Say “Cancel route.” System responds: “Do you want to cancel directions?”


3. Say “Yes.” System responds:


“OK, request completed, thank you, goodbye.”


Route Preview 1. Press =. System responds: “OnStar ready,” then a tone. 2. Say “Route preview.” System responds with the next three maneuvers.


Repeat 1. Press =. System responds: “OnStar ready,” then a tone.


2. Say “Repeat.” System


responds with the last direction given, then responds with “OnStar ready,” then a tone.


Get My Destination 1. Press =. System responds: “OnStar ready,” then a tone.


2. Say “Get my destination.” System responds with the address and distance to the destination, then responds with “OnStar ready,” then a tone.


Destination Download Subscribers can have directions sent to the vehicle’s navigation screen, if equipped. Press Q, then ask the Advisor to download directions to the vehicle’s navigation system, if equipped. After the call ends, the navigation screen will provide prompts to begin driving directions. Routes that are sent to the navigation screen can only be canceled through the navigation system. See www.onstar.com (U.S.) or www.onstar.ca (Canada).


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295


Connections The following OnStar services help with staying connected. For coverage maps, see www.onstar.com (U.S.) or www.onstar.ca (Canada).


OnStar Wi-Fi® Hotspot (If Equipped) The vehicle may have a built-in Wi-Fi hotspot that provides access to the Internet and web content at 4G LTE speed. Up to seven mobile devices can be connected. A data plan is required. Use the in-vehicle controls only when it is safe to do so. 1. To retrieve Wi-Fi hotspot


information, press =, wait for the prompt, then say “Wi-Fi settings.” On some vehicles, touch Wi-Fi Settings on the screen.


2. The Wi-Fi settings will display


the Wi-Fi hotspot name (SSID), password, and on some vehicles, the connection type


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(no Internet connection, 3G, 4G, 4G LTE), and signal quality (poor, good, excellent). 3. To change the SSID or


password, press Q or call 1-888-4ONSTAR to connect with an Advisor.


OnStar RemoteLink® Mobile App (If Equipped) Download the OnStar RemoteLink mobile app to select Apple® iOS, Android™, BlackBerry®, or Windows® mobile devices. OnStar Subscribers can access the following services from a mobile device: . Remotely start/stop the vehicle,


if factory-equipped.


. Lock/unlock doors, if equipped


with automatic locks.


. Activate the horn and lamps. . Check the vehicle’s fuel level, oil


life, or tire pressure, if factory-equipped with the Tire Pressure Monitor System.


. Send directions to the vehicle.


. Locate the vehicle on a map


(U.S. market only).


. Turn the vehicle's Wi-Fi hotspot


on/off, manage settings, and monitor data consumption, if equipped.


For OnStar RemoteLink information and compatibility, see www.onstar.com (U.S.) or www.onstar.ca (Canada). Remote Services Contact an OnStar Advisor to unlock the doors or sound the horn and flash the lamps. OnStar AtYourService OnStar Advisors can provide special offers from restaurants and retailers on your route, help locate hotels, or book a room. OnStar Hands-Free Calling Make and receive calls with the built-in wireless calling service, which requires available minutes.


Make a Call 1. Press =. System responds:


“OnStar ready.”


2. Say “Call.” System responds: “Call. Please say the name or number to call.”


3. Say the entire number without


pausing, including a “1” and the area code. System responds: “OK, calling.”


Calling 911 Emergency 1. Press =. System responds:


“OnStar ready.”


2. Say “Call.” System responds: “Call. Please say the name or number to call.”


3. Say “911” without pausing.


System responds: “911.”


4. Say “Call.” System responds:


“OK, dialing 911.”


Retrieve My Number 1. Press =. System responds:


“OnStar ready.”


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2. Say “My number.” System


responds: “Your OnStar Hands-Free Calling number is,” then says the number.


End a Call Press =. System responds: “Call ended.” Verify Minutes and Expiration Press = and say “Minutes” then “Verify” to check how many minutes remain and their expiration date.


Diagnostics Advanced Diagnostics provides a status of the vehicle’s key systems with a monthly e-mail, or by pressing Q. Real-time Diagnostic Alerts can be sent by email or text. The Proactive Alerts feature (if available) can help predict and alert of potential upcoming maintenance issues with select components on the vehicle, before they become a problem. OnStar can also monitor and report tire pressure, if the vehicle is equipped with a Tire Pressure Monitoring System.


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OnStar Additional Information


In-Vehicle Audio Messages Audio messages may play important information at the following times: . Prior to vehicle purchase.


Press Q to set up an account.


. With the OnStar Basic Plan,


every 60 days.


. After change in ownership and


at 90 days.


Transferring Service Press Q to request account transfer eligibility information. The Advisor can cancel or change account information. Selling/Transferring the Vehicle Call 1-888-4ONSTAR (1-888-466-7827) immediately to terminate your OnStar services if the vehicle is disposed of, sold, transferred, or if the lease ends.


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Reactivation for Subsequent Owners Press Q and follow the prompts to speak to an Advisor as soon as possible. The Advisor will update vehicle records and explain OnStar service options. How OnStar Service Works Automatic Crash Response, Emergency Services, Crisis Assist, Stolen Vehicle Assistance, Advanced Diagnostics, Remote Services, Roadside Assistance, Turn-by-Turn Navigation, and Hands-Free Calling are available on most vehicles. Not all OnStar services are available everywhere or on all vehicles. For more information, a full description of OnStar services, system limitations, and OnStar terms and conditions: . Call 1-888-4ONSTAR


(1-888-466-7827).


. See www.onstar.com (U.S.). . See www.onstar.ca (Canada). . Call TTY 1-877-248-2080.


. Press Q to speak with an


Advisor.


OnStar services cannot work unless the vehicle is in a place where OnStar has an agreement with a wireless service provider for service in that area. The wireless service provider must also have coverage, network capacity, reception, and technology compatible with OnStar services. Service involving location information about the vehicle cannot work unless GPS signals are available, unobstructed, and compatible with the OnStar hardware. OnStar services may not work if the OnStar equipment is not properly installed or it has not been properly maintained. If equipment or software is added, connected, or modified, OnStar services may not work. Other problems beyond the control of OnStar — such as hills, tall buildings, tunnels, weather, electrical system design and architecture of the vehicle, damage to the vehicle in a crash, or wireless phone network congestion or jamming — may prevent service.


See Radio Frequency Statement 0 289. Services for People with Disabilities Advisors provide services to help Subscribers with physical disabilities and medical conditions. Press Q to help: . Locate a gas station with an


attendant to pump gas.


. Find a hotel, restaurant, etc.,


that meets accessibility needs. . Provide directions to the closest


hospital or pharmacy in urgent situations.


TTY Users OnStar has the ability to communicate to deaf, hard-of-hearing, or speech-impaired customers while in the vehicle. The available dealer-installed TTY system can provide in-vehicle access to all OnStar services, except Virtual Advisor and OnStar Turn-by-Turn Navigation.


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OnStar Personal Identification Number (PIN) A PIN is needed to access some OnStar services. The PIN will need to be changed the first time when speaking with an Advisor. To change the OnStar PIN, contact an OnStar Advisor by pressing Q or calling 1-888-4ONSTAR. Warranty OnStar equipment may be warranted as part of the vehicle warranty. Languages The vehicle can be programmed to respond in multiple languages. Press Q and ask for an Advisor. Advisors are available in English, Spanish, and French. Available languages may vary by country. Potential Issues OnStar cannot perform Remote Door Unlock or Stolen Vehicle Assistance after the vehicle has been off continuously for five days without an ignition cycle. If the


vehicle has not been started for five days, OnStar can contact Roadside Assistance or a locksmith to help gain access to the vehicle. Global Positioning System (GPS) . Obstruction of the GPS can occur in a large city with tall buildings; in parking garages; around airports; in tunnels and underpasses; or in an area with very dense trees. If GPS signals are not available, the OnStar system should still operate to call OnStar. However, OnStar could have difficulty identifying the exact location. In emergency situations, OnStar can use the last stored GPS location to send to emergency responders.


A temporary loss of GPS can cause loss of the ability to send a Turn-by-Turn Navigation route. The Advisor may give a verbal route or may ask for a call back after the vehicle is driven into an open area.


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299


Cellular and GPS Antennas Cellular reception is required for OnStar to send remote signals to the vehicle. Do not place items over or near the antenna to prevent blocking cellular and GPS signal reception. Unable to Connect to OnStar Message If there is limited cellular coverage or the cellular network has reached maximum capacity, this message may come on. Press Q to try the call again or try again after driving a few miles into another cellular area. Vehicle and Power Issues OnStar services require a vehicle electrical system, wireless service, and GPS satellite technologies to be available and operating for features to function properly. These systems may not operate if the battery is discharged or disconnected.


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Add-on Electrical Equipment The OnStar system is integrated into the electrical architecture of the vehicle. Do not add any electrical equipment. See Add-On Electrical Equipment 0 187. Added electrical equipment may interfere with the operation of the OnStar system and cause it to not operate. Vehicle Software Updates OnStar or GM may remotely deliver software updates or changes to the vehicle without further notice or consent. These updates or changes may enhance or maintain safety, security, or the operation of the vehicle or the vehicle systems. Software updates or changes may affect or erase data or settings that are stored in the vehicle, such as OnStar Hands-Free Calling name tags, saved navigation destinations, or pre-set radio stations. Neither OnStar nor GM is responsible for any affected or erased data or settings. These updates or changes may also collect personal information. Such collection is described in the OnStar privacy


statement or separately disclosed at the time of installation. These updates or changes may also cause a system to automatically communicate with GM servers to collect information about vehicle system status, identify whether updates or changes are available, or deliver updates or changes. An active OnStar agreement constitutes consent to these software updates or changes and agreement that either OnStar or GM may remotely deliver them to the vehicle. Privacy The complete OnStar Privacy Statement may be found at www.onstar.com (U.S.), or www.onstar.ca (Canada). We recommend that you review it. If you have any questions, call 1-888-4ONSTAR (1-888-466-7827) or press Q to speak with an Advisor. Users of wireless communications are cautioned that the privacy of any information sent via wireless cellular communications cannot be assured. Third parties


may unlawfully intercept or access transmissions and private communications without consent. OnStar - Software Acknowledgements Certain OnStar components include libcurl and unzip software and other third party software. Below are the notices and licenses associated with libcurl and unzip and for other third party software please see http:// www.lg.com/global/support/ opensource/index and https:// www.onstar.com/us/en/support/ getdocuments.html


libcurl: COPYRIGHT AND PERMISSION NOTICE Copyright (c) 1996 - 2010, Daniel Stenberg, . All rights reserved. Permission to use, copy, modify, and distribute this software for any purpose with or without fee is hereby granted, provided that the


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above copyright notice and this permission notice appear in all copies. THE SOFTWARE IS PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. Except as contained in this notice, the name of a copyright holder shall not be used in advertising or otherwise to promote the sale, use or other dealings in this Software without prior written authorization of the copyright holder.


unzip: This is version 2005-Feb-10 of the Info-ZIP copyright and license. The definitive version of this document should be available at ftp:// ftp.info-zip.org/pub/infozip/ license.html indefinitely. Copyright (c) 1990-2005 Info-ZIP. All rights reserved. For the purposes of this copyright and license, “Info-ZIP” is defined as the following set of individuals: Mark Adler, John Bush, Karl Davis, Harald Denker, Jean-Michel Dubois, Jean-loup Gailly, Hunter Goatley, Ed Gordon, Ian Gorman, Chris Herborth, Dirk Haase, Greg Hartwig, Robert Heath, Jonathan Hudson, Paul Kienitz, David Kirschbaum, Johnny Lee, Onno van der Linden, Igor Mandrichenko, Steve P. Miller, Sergio Monesi, Keith Owens, George Petrov, Greg Roelofs, Kai Uwe Rommel, Steve Salisbury, Dave Smith, Steven M. Schweda, Christian Spieler, Cosmin Truta, Antoine Verheijen, Paul von Behren, Rich Wales, Mike White.


OnStar


301


This software is provided “as is,” without warranty of any kind, express or implied. In no event shall Info-ZIP or its contributors be held liable for any direct, indirect, incidental, special or consequential damages arising out of the use of or inability to use this software. Permission is granted to anyone to use this software for any purpose, including commercial applications, and to alter it and redistribute it freely, subject to the following restrictions: 1. Redistributions of source code must retain the above copyright notice, definition, disclaimer, and this list of conditions.


2. Redistributions in binary form (compiled executables) must reproduce the above copyright notice, definition, disclaimer, and this list of conditions in documentation and/or other materials provided with the distribution. The sole exception to this condition is redistribution of a standard UnZipSFX binary (including SFXWiz) as part of a


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OnStar


self-extracting archive; that is permitted without inclusion of this license, as long as the normal SFX banner has not been removed from the binary or disabled.


3. Altered versions–including, but


not limited to, ports to new operating systems, existing ports with new graphical interfaces, and dynamic, shared, or static library versions–must be plainly marked as such and must not be misrepresented as being the original source. Such altered versions also must not be misrepresented as being Info-ZIP releases–including, but not limited to, labeling of the altered versions with the names “Info-ZIP” (or any variation thereof, including, but not limited to, different capitalizations), “Pocket UnZip,” “WiZ” or “MacZip” without the explicit permission of Info-ZIP. Such altered versions are further prohibited from misrepresentative use of


4.


the Zip-Bugs or Info-ZIP e-mail addresses or of the Info-ZIP URL(s). Info-ZIP retains the right to use the names “Info-ZIP,” “Zip,” “UnZip,” “UnZipSFX,” “WiZ,” “Pocket UnZip,” “Pocket Zip,” and “MacZip” for its own source and binary releases.


OnStar Additional Information


Transferring Service Press Q to request account transfer eligibility information. The Advisor can cancel or change account information. Reactivation for Subsequent Owners Press Q and follow the prompts to speak to an Advisor as soon as possible. The Advisor will update vehicle records and will explain OnStar service offers and options.


How OnStar Service Works Automatic Crash Response, Emergency Services, Crisis Assist, Stolen Vehicle Assistance, Vehicle Diagnostics, Remote Services, Roadside Assistance, and Turn-by-Turn Navigation are available on most vehicles. Not all OnStar services are available everywhere or on all vehicles. For more information, a full description of OnStar services, system limitations, and OnStar terms and conditions, see www.onstar.com.mx. OnStar service cannot work unless your vehicle is in a place where OnStar has an agreement with a wireless service provider for service in that area, and the wireless service provider has coverage, network capacity, reception, and technology compatible with OnStar service. Service involving location information about the vehicle cannot work unless GPS signals are available, unobstructed, and compatible with the OnStar hardware. OnStar service may not work if the OnStar equipment is not properly installed or it has not been


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properly maintained. If equipment or software is added, connected, or modified, OnStar service may not work. Other problems beyond the control of OnStar — such as hills, tall buildings, tunnels, weather, electrical system design and architecture of the vehicle, damage to the vehicle in a crash, or wireless phone network congestion or jamming — may prevent service. See Radio Frequency Statement 0 289 information regarding part 4.6.2 of the IFT NOM 121-SCT1-2009. This service is provided through a public telecommunications network duly authorized in Mexican Republic. OnStar.com.mx The website provides access to account information, allows management of the OnStar subscription, and enables viewing of videos of each service. Get subscription plan pricing and sign up for OnStar Vehicle Diagnostics. Click on the “My Account” tab on the


home page. The website navigation and services provided may vary by country. OnStar Personal Identification Number (NIP) A NIP is needed to access some OnStar services, like Remote Door Unlock and Stolen Vehicle Assistance. You will be prompted to change the NIP the first time when speaking with an Advisor. To change the OnStar NIP, call OnStar and provide the Advisor with the current number. Warranty OnStar equipment may be warranted as part of the New Vehicle Limited Warranty. The manufacturer of the vehicle furnishes detailed warranty information. Languages The vehicle can be programmed to respond in multiple languages. Press Q and ask for an Advisor. Advisors are available in English and Spanish.


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Potential Issues OnStar cannot perform Remote Door Unlock or Stolen Vehicle Assistance after the vehicle has been off continuously for five days without an ignitions cycle. If the vehicle cannot be started for five days, OnStar can contact Roadside Assistance and a locksmith to help gain access to the vehicle. Global Positioning System (GPS) . Obstruction of the GPS can occur in a large city with tall buildings; in parking garages; around airports; in tunnels, and underpasses; or in an area with very dense trees. If GPS signals are not available, the OnStar system should still operate to call OnStar. However, OnStar could have difficulty identifying the exact location. In emergency situations, OnStar can use the last stored GPS location to send to emergency responders.


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OnStar


. A temporary loss of GPS can


cause loss of the ability to send a Turn-by-Turn Navigation route. The Advisor may give a verbal route or may ask for a call back after the vehicle is driven into an open area.


Cellular and GPS Antennas Cellular reception is required for OnStar to send remote signals to the vehicle. Do not place items over or near the antenna to prevent blocking cellular and GPS signal reception. Unable to Connect to OnStar Message If there is limited cellular coverage or the cellular network has reached maximum capacity, this message may come on. Press Q to try the call again or try again after driving a few kilometers into another cellular area. Vehicle and Power Issues OnStar services require a vehicle electrical system, wireless service, and GPS satellite technologies to be


available and operating for features to function properly. These systems may not operate if the battery is discharged or disconnected. Add-on Electrical Equipment The OnStar system is integrated into the electrical architecture of the vehicle. Do not add any electrical equipment. See Add-On Electrical Equipment 0 187. Added electrical equipment may interfere with the operation of the OnStar system and cause it to not operate. Vehicle Software Updates OnStar or GM may remotely deliver software updates or changes to the vehicle without further notice or consent. These updates or changes may enhance or maintain safety, security, or the operation of the vehicle or the vehicle systems. Software updates or changes may affect or erase data or settings that are stored in the vehicle, such as saved navigation destinations, or pre-set radio stations. Neither OnStar nor GM is responsible for any affected or erased data or


settings. These updates or changes may also collect personal information. Such collection is described in the OnStar privacy statement or separately disclosed at the time of installation. These updates or changes may also cause a system to automatically communicate with GM servers to collect information about vehicle system status, identify whether updates or changes are available, or deliver updates or changes. An active OnStar agreement constitutes consent to these software updates or changes and agreement that either OnStar or GM may remotely deliver them to the vehicle. Privacy The responsible of the treatment of your personnel data will be OnStar de México, S. de R.L. de C.V., with head office at Ejército Nacional No. 843, Colonia Granada, Delegación Miguel Hidalgo, zip code 11520, Federal District, Mexico. The personal data we may collect includes: your name, address, email address, telephone number (cell


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and/or landline) your RFC (Registro Federal de Contribuyentes [taxpayer ID] and your personal identification number (NIP) for OnStar services. We may also collect information from your vehicle including: your Vehicle identification number (VIN): the make, model and year of your vehicle; the Vehicle license plate number; information about your selling or preferred GM distributor; information about the operation of the vehicle (including diagnostic trouble codes, oil life remaining, tire pressure, fuel economy and odometer readings); information about collisions involving the vehicle, the direction from which it was hit, which airbags have deployed and safety belt usage; information about the use of the vehicle and its features, such as whether a mobile device has been paired with your vehicle; and in limited circumstances, the geographical location and approximate GPS (global positioning satellite) speed of the vehicle.


Your personal and vehicle data will be treated for the following purposes: (i) to provide you with services you have requested (automatic accident response, remote and emergency services, assistance if your vehicle is stolen, step-by-step directions); (ii) to keep our records up to date so that we are able to answer your inquiries; (iii) for troubleshooting and research purposes; (iv) to protect the safety of you or others; (v) to prevent fraud or misuse of the OnStar service; (vi) in the cases set forth by law or the authorities; (vii) to carry out marketing and general promotional activities; (viii) to allow OnStar, General Motors de México, S. de R.L. de C.V., General Motors LLC and all subsidiaries, affiliates or any company of the same corporate group to which OnStar belongs, to carry out advertising activities (offering you products, services and information); and (ix) for business prospecting and statistical market analysis.


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It is important to mention that purposes (i), (ii), (iii), (iv), (v) and (vi), give rise to and are necessary to maintain our legal relationship. On the other hand, purposes (vii), (viii) and (ix), do not give rise to and are not necessary to maintain our legal relationship and therefore for these purposes we make available a mechanism set up at our Customer Service Center in the telephone: 01800-0834994 or via your e-mail: [email protected], so that, if applicable, you can indicate your refusal to have your personal data being processed for the purposes indicated in purposes (vii), (viii) and (ix). In order to know the integral version of this privacy notice, please visit our web page www.onstar.com.mx. OnStar - Software Acknowledgements Certain OnStar components include libcurl and unzip software and other third party software. Below are the notices and licenses associated with libcurl and unzip and for other third


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party software please see http:// www.lg.com/global/support/ opensource/index and https:// www.onstar.com/us/en/support/ getdocuments.html The original language of the licenses is English, the translations below are provided for reference. libcurl: COPYRIGHT AND PERMISSION NOTICE Copyright (c) 1996 - 2010, Daniel Stenberg, . All rights reserved. Permission to use, copy, modify, and distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies. THE SOFTWARE IS PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE


AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. Except as contained in this notice, the name of a copyright holder shall not be used in advertising or otherwise to promote the sale, use or other dealings in this Software without prior written authorization of the copyright holder. unzip: This is version 2005-Feb-10 of the Info-ZIP copyright and license. The definitive version of this document should be available at ftp:// ftp.info-zip.org/pub/infozip/ license.html indefinitely. Copyright (c) 1990-2005 Info-ZIP. All rights reserved.


For the purposes of this copyright and license, “Info-ZIP” is defined as the following set of individuals: Mark Adler, John Bush, Karl Davis, Harald Denker, Jean-Michel Dubois, Jean-loup Gailly, Hunter Goatley, Ed Gordon, Ian Gorman, Chris Herborth, Dirk Haase, Greg Hartwig, Robert Heath, Jonathan Hudson, Paul Kienitz, David Kirschbaum, Johnny Lee, Onno van der Linden, Igor Mandrichenko, Steve P. Miller, Sergio Monesi, Keith Owens, George Petrov, Greg Roelofs, Kai Uwe Rommel, Steve Salisbury, Dave Smith, Steven M. Schweda, Christian Spieler, Cosmin Truta, Antoine Verheijen, Paul von Behren, Rich Wales, Mike White. This software is provided “as is,” without warranty of any kind, express or implied. In no event shall Info-ZIP or its contributors be held liable for any direct, indirect, incidental, special or consequential damages arising out of the use of or inability to use this software.


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(GMNA-Localizing-U.S./Canada/Mexico-


Permission is granted to anyone to use this software for any purpose, including commercial applications, and to alter it and redistribute it freely, subject to the following restrictions: 1. Redistributions of source code must retain the above copyright notice, definition, disclaimer, and this list of conditions.


2. Redistributions in binary form (compiled executables) must reproduce the above copyright notice, definition, disclaimer, and this list of conditions in documentation and/or other materials provided with the distribution. The sole exception to this condition is redistribution of a standard UnZipSFX binary (including SFXWiz) as part of a self-extracting archive; that is permitted without inclusion of this license, as long as the normal SFX banner has not been removed from the binary or disabled.


3. Altered versions–including, but


not limited to, ports to new operating systems, existing ports with new graphical interfaces, and dynamic, shared, or static library versions–must be plainly marked as such and must not be misrepresented as being the original source. Such altered versions also must not be misrepresented as being Info-ZIP releases–including, but not limited to, labeling of the altered versions with the names “Info-ZIP” (or any variation thereof, including, but not limited to, different capitalizations), “Pocket UnZip,” “WiZ” or “MacZip” without the explicit permission of Info-ZIP. Such altered versions are further prohibited from misrepresentative use of the Zip-Bugs or Info-ZIP e-mail addresses or of the Info-ZIP URL(s). Info-ZIP retains the right to use the names “Info-ZIP,” “Zip,” “UnZip,” “UnZipSFX,” “WiZ,”


4.


OnStar


307


“Pocket UnZip,” “Pocket Zip,” and “MacZip” for its own source and binary releases.


libcurl: COPYRIGHT AND PERMISSION NOTICE Copyright (c) 1996 - 2010, Daniel Stenberg, . All rights reserved. Permission to use, copy, modify, and distribute this software for any purpose with or without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies. THE SOFTWARE IS PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,


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308


OnStar


DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. Except as contained in this notice, the name of a copyright holder shall not be used in advertising or otherwise to promote the sale, use or other dealings in this Software without prior written authorization of the copyright holder. unzip: This is version 2005-Feb-10 of the Info-ZIP copyright and license. The definitive version of this document should be available at ftp:// ftp.info-zip.org/pub/infozip/ license.html indefinitely. Copyright (c) 1990-2005 Info-ZIP. All rights reserved. For the purposes of this copyright and license, “Info-ZIP” is defined as the following set of individuals:


Mark Adler, John Bush, Karl Davis, Harald Denker, Jean-Michel Dubois, Jean-loup Gailly, Hunter Goatley, Ed Gordon, Ian Gorman, Chris Herborth, Dirk Haase, Greg Hartwig, Robert Heath, Jonathan Hudson, Paul Kienitz, David Kirschbaum, Johnny Lee, Onno van der Linden, Igor Mandrichenko, Steve P. Miller, Sergio Monesi, Keith Owens, George Petrov, Greg Roelofs, Kai Uwe Rommel, Steve Salisbury, Dave Smith, Steven M. Schweda, Christian Spieler, Cosmin Truta, Antoine Verheijen, Paul von Behren, Rich Wales, Mike White. This software is provided “as is,” without warranty of any kind, express or implied. In no event shall Info-ZIP or its contributors be held liable for any direct, indirect, incidental, special or consequential damages arising out of the use of or inability to use this software. Permission is granted to anyone to use this software for any purpose, including commercial applications, and to alter it and redistribute it freely, subject to the following restrictions:


1. Redistributions of source code must retain the above copyright notice, definition, disclaimer, and this list of conditions.


2. Redistributions in binary form (compiled executables) must reproduce the above copyright notice, definition, disclaimer, and this list of conditions in documentation and/or other materials provided with the distribution. The sole exception to this condition is redistribution of a standard UnZipSFX binary (including SFXWiz) as part of a self-extracting archive; that is permitted without inclusion of this license, as long as the normal SFX banner has not been removed from the binary or disabled.


3. Altered versions–including, but


not limited to, ports to new operating systems, existing ports with new graphical interfaces, and dynamic, shared, or static library versions–must be plainly marked as such and must not be misrepresented as being


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OnStar


309


the original source. Such altered versions also must not be misrepresented as being Info-ZIP releases–including, but not limited to, labeling of the altered versions with the names “Info-ZIP” (or any variation thereof, including, but not limited to, different capitalizations), “Pocket UnZip,” “WiZ” or “MacZip” without the explicit permission of Info-ZIP. Such altered versions are further prohibited from misrepresentative use of the Zip-Bugs or Info-ZIP e-mail addresses or of the Info-ZIP URL(s). Info-ZIP retains the right to use the names “Info-ZIP,” “Zip,” “UnZip,” “UnZipSFX,” “WiZ,” “Pocket UnZip,” “Pocket Zip,” and “MacZip” for its own source and binary releases.


4.


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Index


310
Index


About Driving the Vehicle . . . . . . . . . 2
Accessories and


Modifications . . . . . . . . . . . . . . . . . . 189
Accessory Power . . . . . . . . . . . . . . . 161
Add-On Electrical Equipment . . . 187
Additional Information


OnStar® . . . . . . . . . . . . . . . . . 297, 302


Additional Maintenance


and Care . . . . . . . . . . . . . . . . . . . . . . 270


Adjustments


Lumbar, Front Seats . . . . . . . . . . . .44
Air Cleaner/Filter, Engine . . . . . . . 198
Air Filter, Passenger


Compartment


. . . . . . . . . . . . . . . . . 142
Air Intake . . . . . . . . . . . . . . . . . . . . . . . 142
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 142
Airbag System


Check . . . . . . . . . . . . . . . . . . . . . . . . . .70
How Does an Airbag


Restrain? . . . . . . . . . . . . . . . . . . . . .63
Passenger Sensing System . . . .65
What Makes an Airbag


Inflate? . . . . . . . . . . . . . . . . . . . . . . . .63


What Will You See after an


Airbag Inflates? . . . . . . . . . . . . . . .64


When Should an Airbag


Airbag System (cont'd)


Where Are the Airbags? . . . . . . . .61


Airbags


Adding Equipment to the


Vehicle . . . . . . . . . . . . . . . . . . . . . . . .69
Passenger Status Indicator . . . 105
Readiness Light . . . . . . . . . . . . . . 105
Servicing Airbag-Equipped


Vehicles . . . . . . . . . . . . . . . . . . . . . . .69
System Check . . . . . . . . . . . . . . . . . .59


Alarm


Vehicle Security . . . . . . . . . . . . . . . .33


Alert


Side Blind Zone (SBZA) . . . . . . 179
All-Season Tires . . . . . . . . . . . . . . . . 223
All-Wheel Drive . . . . . . . . . . . .167, 208
Antilock Brake System (ABS) . . . 168
Warning Light . . . . . . . . . . . . . . . . . 109


Appearance Care


Exterior . . . . . . . . . . . . . . . . . . . . . . . 253
Interior . . . . . . . . . . . . . . . . . . . . . . . . 258


Armrest


Front Seat . . . . . . . . . . . . . . . . . . . . . .47
Rear Seat . . . . . . . . . . . . . . . . . . . . . .52


Assistance Program,


Roadside . . . . . . . . . . . . . . . . . . . . . . 283


Automatic


Inflate? . . . . . . . . . . . . . . . . . . . . . . . .62


Door Locks . . . . . . . . . . . . . . . . . . . . .31


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Automatic (cont'd)


Headlamp System . . . . . . . . . . . . 129
Transmission . . . . . . . . . . . . . . . . . 165
Transmission Fluid . . . . . . . . . . . 198


Automatic Transmission


Manual Mode . . . . . . . . . . . . . . . . . 166
Shift Lock Control Function


Check . . . . . . . . . . . . . . . . . . . . . . . 208


Battery


Power Protection . . . . . . . . . . . . . 132
Voltage and Charging


Messages . . . . . . . . . . . . . . . . . . . .117
Battery - North America . . . .207, 248
Blade Replacement, Wiper . . . . . 209
Brake


System Warning Light . . . . . . . . 108
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Antilock . . . . . . . . . . . . . . . . . . . . . . . 168
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 169
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Parking . . . . . . . . . . . . . . . . . . . . . . . 168
System Messages . . . . . . . . . . . . .117
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 147
Break-In, New Vehicle . . . . . . . . . . 156
Bulb Replacement . . . . . . . . . . . . . . 214
Halogen Bulbs . . . . . . . . . . . . . . . . .211
Headlamp Aiming . . . . . . . . . . . . . .211


Bulb Replacement (cont'd)


Headlamps . . . . . . . . . . . . . . . . . . . .211
Headlamps, Front Turn


Signal, and Parking Lamps . . . . . . . . . . . . . . . . . . . . . . 212
License Plate Lamps . . . . . . . . . 213
Buying New Tires . . . . . . . . . . . . . . . 237
Calibration . . . . . . . . . . . . . . . . . . . . . . . 97
California


Fuel Requirements . . . . . . . . . . . 184
Perchlorate Materials


Requirements . . . . . . . . . . . . . . . 189


California


Proposition 65 Warning . . . . . . . . . .189, 207, 248


Camera


Rear Vision (RVC) . . . . . . . . . . . . 174
Canadian Vehicle Owners . . . . . . . . 2
Capacities and


Specifications . . . . . . . . . . . . . . . . . 277


Carbon Monoxide


Engine Exhaust . . . . . . . . . . . . . . . 164
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . .32
Winter Driving . . . . . . . . . . . . . . . . 150


Cargo


Cover . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Management System . . . . . . . . . . .91


Index


311


Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . . 91
Chains, Tire . . . . . . . . . . . . . . . . . . . . 241
Charging System Light . . . . . . . . . 106
Check


Ignition Transmission Lock . . . 208
Malfunction Indicator


Engine Light Child Restraints


. . . . . . . . . . . . . . . . 106


Infants and Young Children . . . . .72
Lower Anchors and Tethers


for Children . . . . . . . . . . . . . . . . . . .77
Older Children . . . . . . . . . . . . . . . . . .71
Securing . . . . . . . . . . . . . . . . . . . . 83, 85
Systems . . . . . . . . . . . . . . . . . . . . . . . .75
Circuit Breakers . . . . . . . . . . . . . . . . 215
Cleaning


Exterior Care . . . . . . . . . . . . . . . . . 253
Interior Care . . . . . . . . . . . . . . . . . . 258
Climate Control Systems . . . . . . . 135
Air Conditioning . . . . . . . . . . . . . . 135
Dual Automatic . . . . . . . . . . . . . . . 138
Heating . . . . . . . . . . . . . . . . . . . . . . . 135
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Cluster, Instrument . . . . . . . . . . . . . 101
Collision Damage Repair . . . . . . . 286
Compact Spare Tire . . . . . . . . . . . . 247


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312


Index


Compartments


Storage . . . . . . . . . . . . . . . . . . . . . . . . .89
Compass . . . . . . . . . . . . . . . . . . . . . . . . 97
Connections


OnStar® . . . . . . . . . . . . . . . . . . . . . . 295


Control


Traction and Electronic


Stability . . . . . . . . . . . . . . . . . . . . . 169
Control of a Vehicle . . . . . . . . . . . . . 146
Convenience Net . . . . . . . . . . . . . . . . 92
Convex Mirrors . . . . . . . . . . . . . . . . . . 35
Coolant


Engine . . . . . . . . . . . . . . . . . . . . . . . . 201
Engine Temperature Gauge . . 103
Cooling System . . . . . . . . . . . . . . . . . 200
Engine Messages . . . . . . . . . . . . .117
Courtesy Lamps . . . . . . . . . . . . . . . . 131
Courtesy Transportation


Program . . . . . . . . . . . . . . . . . . . . . . . 285


Cover


Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Cruise Control . . . . . . . . . . . . . . . . . . 171
Light . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Cupholders . . . . . . . . . . . . . . . . . . . . . . 90
Customer Assistance . . . . . . . . . . . 281
Offices . . . . . . . . . . . . . . . . . . . . . . . . 281
Text Telephone (TTY)


Users . . . . . . . . . . . . . . . . . . . . . . . 281


Customer Information Service Publications


Ordering Information . . . . . . . . 288


Customer Satisfaction


Procedure . . . . . . . . . . . . . . . . . . . . . 279


Damage Repair, Collision . . . . . . . 286
Danger, Warning, and Caution . . . . 3
Data Recorders, Event . . . . . . . . . 291
Daytime Running


Lamps (DRL) . . . . . . . . . . . . . . . . . . 128
Defensive Driving . . . . . . . . . . . . . . . 146
Delayed Locking . . . . . . . . . . . . . . . . . 30
Diagnostics


OnStar® . . . . . . . . . . . . . . . . . . . . . . 297
Distracted Driving . . . . . . . . . . . . . . . 145
Dome Lamps . . . . . . . . . . . . . . . . . . . 131
Door


Ajar Messages . . . . . . . . . . . . . . . .117
Delayed Locking . . . . . . . . . . . . . . . .30
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Power Locks . . . . . . . . . . . . . . . . . . . .30
Drive Belt Routing, Engine . . . . . . 278
Drive Systems


All-Wheel Drive . . . . . . . . . . 167, 208
Driver Behavior . . . . . . . . . . . . . . . . . 145
Driver Information


Center (DIC) . . . . . . . . . . . . . . . . . . 113


Driving


Defensive . . . . . . . . . . . . . . . . . . . . . 146
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 146
Environment . . . . . . . . . . . . . . . . . . 145
For Better Fuel Economy . . . . . . .23
Hill and Mountain Roads . . . . . . 149
If the Vehicle is Stuck . . . . . . . . . 151
Loss of Control . . . . . . . . . . . . . . . 148
Off-Road Recovery . . . . . . . . . . . 148
Vehicle Load Limits . . . . . . . . . . . 152
Wet Roads . . . . . . . . . . . . . . . . . . . 148
Winter . . . . . . . . . . . . . . . . . . . . . . . . 150
Driving the Vehicle . . . . . . . . . . . . . . . . 2
Dual Automatic Climate


Control System . . . . . . . . . . . . . . . . 138


Electrical Equipment,


Add-On . . . . . . . . . . . . . . . . . . . . . . . 187


Electrical System


Engine Compartment Fuse


Block . . . . . . . . . . . . . . . . . . . . . . . . 215
Fuses and Circuit Breakers . . . 215
Instrument Panel Fuse


Block . . . . . . . . . . . . . . . . . . . . . . . . 218
Overload . . . . . . . . . . . . . . . . . . . . . 214
Rear Compartment Fuse


Block . . . . . . . . . . . . . . . . . . . . . . . . 220


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Emergency


OnStar® . . . . . . . . . . . . . . . . . . . . . . 294


Features


Engine


Air Cleaner/Filter . . . . . . . . . . . . . 198
Check and Service Engine


Soon Light . . . . . . . . . . . . . . . . . . 106
Compartment Overview . . . . . . . 192
Coolant . . . . . . . . . . . . . . . . . . . . . . . 201
Coolant Temperature


Gauge . . . . . . . . . . . . . . . . . . . . . . 103
Cooling System . . . . . . . . . . . . . . . 200
Cooling System Messages . . . .117
Drive Belt Routing . . . . . . . . . . . . 278
Exhaust . . . . . . . . . . . . . . . . . . . . . . 164
Heater . . . . . . . . . . . . . . . . . . . . . . . . 159
Oil Life System . . . . . . . . . . . . . . . 197
Oil Messages . . . . . . . . . . . . . . . . . .118
Oil Pressure Light . . . . . . . . . . . . . 111
Overheating . . . . . . . . . . . . . . . . . . 203
Power Messages . . . . . . . . . . . . . .118
Running While Parked . . . . . . . . 164
Starting . . . . . . . . . . . . . . . . . . . . . . . 158
Entry Lighting . . . . . . . . . . . . . . . . . . . 132
Event Data Recorders . . . . . . . . . . 291
Exit Lighting . . . . . . . . . . . . . . . . . . . . 132
Extender, Safety Belt . . . . . . . . . . . . 58
Exterior Lamp Controls . . . . . . . . . 127


Memory . . . . . . . . . . . . . . . . . . . . . . . . . 11


Filter,


Engine Air Cleaner . . . . . . . . . . . 198
First Aid Kit . . . . . . . . . . . . . . . . . . . . . . 93
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 128
Flashers, Hazard Warning . . . . . . 129
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 241
Changing . . . . . . . . . . . . . . . . . . . . . 243
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 260
Fluid


Automatic Transmission . . . . . . 198
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 206
Washer . . . . . . . . . . . . . . . . . . . . . . . 204


Fog Lamps


Front


. . . . . . . . . . . . . . . . . . . . . . . . . 130
Folding Mirrors . . . . . . . . . . . . . . . . . . 36
Folding Seatback . . . . . . . . . . . . . . . . 48
Forward Collision Alert


(FCA) System . . . . . . . . . . . . . . . . . 178


Frequency Statement


Radio . . . . . . . . . . . . . . . . . . . . . . . . . 289


Front Fog Lamp


Light . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Front Seat Armrest . . . . . . . . . . . . . . 47
Front Seats


Adjustment . . . . . . . . . . . . . . . . . . . . .43


Index


313


Front Seats (cont'd)


Heated . . . . . . . . . . . . . . . . . . . . . . . . .47
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Additives . . . . . . . . . . . . . . . . . . . . . 184
Economy Driving . . . . . . . . . . . . . . .23
Filling a Portable Fuel


Container . . . . . . . . . . . . . . . . . . . 186
Filling the Tank . . . . . . . . . . . . . . . 184
Foreign Countries . . . . . . . . . . . . 184
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 102
Low Fuel Warning Light . . . . . . . .112
Requirements, California . . . . . 184
System Messages . . . . . . . . . . . . .118


Fuses


Engine Compartment Fuse


Block . . . . . . . . . . . . . . . . . . . . . . . . 215
Fuses and Circuit Breakers . . . 215
Instrument Panel Fuse


Block . . . . . . . . . . . . . . . . . . . . . . . . 218


Rear Compartment Fuse


Block . . . . . . . . . . . . . . . . . . . . . . . . 220


Gauges


Engine Coolant


Temperature . . . . . . . . . . . . . . . . 103
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Odometer . . . . . . . . . . . . . . . . . . . . . 102
Speedometer . . . . . . . . . . . . . . . . . 102


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Index


Gauges (cont'd)


Tachometer . . . . . . . . . . . . . . . . . . . 102
Trip Odometer . . . . . . . . . . . . . . . . 102
Warning Lights and


Indicators . . . . . . . . . . . . . . . . . . . 100


General Information


Service and Maintenance . . . . . 262
Towing . . . . . . . . . . . . . . . . . . . . . . . . 186
Vehicle Care . . . . . . . . . . . . . . . . . . 189
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 89
GM Mobility Reimbursement


Program . . . . . . . . . . . . . . . . . . . . . . . 282


Halogen Bulbs . . . . . . . . . . . . . . . . . . 211
Hazard Warning Flashers . . . . . . . 129
Head Restraints . . . . . . . . . . . . . . . . . 42
Headlamps


Aiming . . . . . . . . . . . . . . . . . . . . . . . . .211
Automatic . . . . . . . . . . . . . . . . . . . . . 129
Bulb Replacement . . . . . . . . . . . . .211
Daytime Running


Lamps (DRL) . . . . . . . . . . . . . . . . 128
Flash-to-Pass . . . . . . . . . . . . . . . . . 128
High-Beam On Light . . . . . . . . . . .112
High/Low Beam Changer . . . . . 128
Lamps On Reminder . . . . . . . . . .113


Heated


Steering Wheel . . . . . . . . . . . . . . . . .95


Heated Front Seats . . . . . . . . . . . . . . 47
Heated Mirrors . . . . . . . . . . . . . . . . . . . 36
Heater


Engine . . . . . . . . . . . . . . . . . . . . . . . . 159
Heating and Air Conditioning . . . 135
High-Beam On Light . . . . . . . . . . . . 112
Hill and Mountain Roads . . . . . . . . 149
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
How to Wear Safety Belts


Properly . . . . . . . . . . . . . . . . . . . . . . . . 54


Ignition Positions . . . . . . . . . . . . . . . 156
Ignition Transmission Lock


Check . . . . . . . . . . . . . . . . . . . . . . . . . 208
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 34
Light . . . . . . . . . . . . . . . . . . . . . . . . . . .112


Indicator


Vehicle Ahead . . . . . . . . . . . . . . . . .110


Infants and Young Children,


Restraints . . . . . . . . . . . . . . . . . . . . . . 72
Infotainment . . . . . . . . . . . . . . . . . . . . 134
Infotainment System . . . . . . . . . . . . 292
Instrument Cluster . . . . . . . . . . . . . . 101
Instrument Panel


Storage Area . . . . . . . . . . . . . . . . . . .89
Interior Rearview Mirrors . . . . . . . . . 36
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2


Jump Starting - North


America . . . . . . . . . . . . . . . . . . . . . . . 248


Keyless Entry


Remote (RKE) System . . . . . . . . .26
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Labeling, Tire Sidewall . . . . . . . . . . 224
Lamps


Courtesy . . . . . . . . . . . . . . . . . . . . . . 131
Daytime Running (DRL) . . . . . . 128
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 131
Exterior Controls . . . . . . . . . . . . . . 127
Front Fog . . . . . . . . . . . . . . . . . . . . . 130
Headlamps, Front Turn


Signal, and Parking Lamps . . . . . . . . . . . . . . . . . . . . . . 212
License Plate . . . . . . . . . . . . . . . . . 213
Malfunction Indicator . . . . . . . . . 106
On Reminder . . . . . . . . . . . . . . . . . .113
Reading . . . . . . . . . . . . . . . . . . . . . . 132


Lane Departure


Warning (LDW) . . . . . . . . . . . . . . . . 181


Lane Departure Warning


Light . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Lap-Shoulder Belt . . . . . . . . . . . . . . . 55


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LATCH System


Replacing Parts after a


Crash . . . . . . . . . . . . . . . . . . . . . . . . .83


LATCH, Lower Anchors and


Tethers for Children . . . . . . . . . . . . 77
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Lighting


Entry . . . . . . . . . . . . . . . . . . . . . . . . . 132
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Illumination Control . . . . . . . . . . . 131
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Airbag Readiness . . . . . . . . . . . . . 105
Antilock Brake System


(ABS) Warning . . . . . . . . . . . . . . 109
Brake System Warning . . . . . . . 108
Charging System . . . . . . . . . . . . . 106
Cruise Control . . . . . . . . . . . . . . . . .113
Engine Oil Pressure . . . . . . . . . . . 111
Flash-to-Pass . . . . . . . . . . . . . . . . . 128
Front Fog Lamp . . . . . . . . . . . . . . .113
High-Beam On . . . . . . . . . . . . . . . . .112
High/Low Beam Changer . . . . . 128
Immobilizer . . . . . . . . . . . . . . . . . . . .112
Lane Departure Warning . . . . . . 109
Low Fuel Warning . . . . . . . . . . . . .112
Safety Belt Reminders . . . . . . . . 104
StabiliTrak® OFF . . . . . . . . . . . . . .110
Tire Pressure . . . . . . . . . . . . . . . . . . 111


Lights (cont'd)


Traction Control System


(TCS)/StabiliTrak® . . . . . . . . . . . 111
Traction Off . . . . . . . . . . . . . . . . . . . .110
Warning, Power Steering . . . . . 109


Locks


Automatic Door . . . . . . . . . . . . . . . . .31
Delayed Locking . . . . . . . . . . . . . . . .30
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Lockout Protection . . . . . . . . . . . . . .31
Power Door . . . . . . . . . . . . . . . . . . . . .30
Safety . . . . . . . . . . . . . . . . . . . . . . . . . .31
Loss of Control . . . . . . . . . . . . . . . . . 148
Low Fuel Warning Light . . . . . . . . . 112
Lower Anchors and Tethers


for Children (LATCH System) . . . . . . . . . . . . . . . . . . . . . . . . 77
Lumbar Adjustment . . . . . . . . . . . . . . 44
Front Seats . . . . . . . . . . . . . . . . . . . . .44


Maintenance


Records . . . . . . . . . . . . . . . . . . . . . . 275


Maintenance and Care


Additional . . . . . . . . . . . . . . . . . . . . . 270
Maintenance Schedule . . . . . . . . . 263


Recommended Fluids and


Lubricants . . . . . . . . . . . . . . . . . . . 273
Malfunction Indicator Lamp . . . . . 106


Index


315


Manual Mode . . . . . . . . . . . . . . . . . . . 166
Memory Features . . . . . . . . . . . . . . . . 11
Memory Seats . . . . . . . . . . . . . . . . . . . 45
Messages


Battery Voltage and


Charging . . . . . . . . . . . . . . . . . . . . .117
Brake System . . . . . . . . . . . . . . . . .117
Door Ajar . . . . . . . . . . . . . . . . . . . . . .117
Engine Cooling System . . . . . . . .117
Engine Oil . . . . . . . . . . . . . . . . . . . . .118
Engine Power . . . . . . . . . . . . . . . . .118
Fuel System . . . . . . . . . . . . . . . . . . .118
Object Detection System . . . . . .118
Ride Control System . . . . . . . . . . 120
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Transmission . . . . . . . . . . . . . . . . . 121
Vehicle . . . . . . . . . . . . . . . . . . . . . . . .116


Mirrors


Automatic Dimming


Rearview . . . . . . . . . . . . . . . . . . . . . .37
Convex . . . . . . . . . . . . . . . . . . . . . . . . .35
Folding . . . . . . . . . . . . . . . . . . . . . . . . .36
Heated . . . . . . . . . . . . . . . . . . . . . . . . .36
Manual Rearview . . . . . . . . . . . . . . .36
Power . . . . . . . . . . . . . . . . . . . . . . . . . .35
Tilt in Reverse . . . . . . . . . . . . . . . . . .36
Mirrors, Interior Rearview . . . . . . . . 36


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316


Index


Monitor System, Tire


Pressure . . . . . . . . . . . . . . . . . . . . . . 231


Navigation


OnStar® . . . . . . . . . . . . . . . . . . . . . . 294
Net, Convenience . . . . . . . . . . . . . . . 92
New Vehicle Break-In . . . . . . . . . . . 156
Object Detection System


Messages . . . . . . . . . . . . . . . . . . . . . 118
Odometer . . . . . . . . . . . . . . . . . . . . . . . 102
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 102


Off-Road


Recovery . . . . . . . . . . . . . . . . . . . . . 148


Oil


Engine . . . . . . . . . . . . . . . . . . . . . . . . 195
Engine Oil Life System . . . . . . . 197
Messages . . . . . . . . . . . . . . . . . . . . .118
Pressure Light . . . . . . . . . . . . . . . . . 111
Older Children, Restraints . . . . . . . 71
Online Owner Center . . . . . . . . . . . 282
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 291
OnStar® Additional


Information . . . . . . . . . . . . . . .297, 302
OnStar® Connections . . . . . . . . . . . 295
OnStar® Diagnostics . . . . . . . . . . . . 297
OnStar® Emergency . . . . . . . . . . . . 294


OnStar® Navigation . . . . . . . . . . . . . 294
OnStar® Overview . . . . . . . . . . . . . . 293
OnStar® Security . . . . . . . . . . . . . . . 294
Ordering


Service Publications . . . . . . . . . . 288


Outlets


Power . . . . . . . . . . . . . . . . . . . . . . . . . .98
Overheating, Engine . . . . . . . . . . . . 203
Park


Shifting Into . . . . . . . . . . . . . . . . . . . 161
Shifting Out of . . . . . . . . . . . . . . . . 162


Parking


Brake . . . . . . . . . . . . . . . . . . . . . . . . . 168
Brake and P (Park)


Mechanism Check . . . . . . . . . . 209
Over Things That Burn . . . . . . . 163
Parking Assist . . . . . . . . . . . . . . . . . . 176
Passenger Airbag Status


Indicator . . . . . . . . . . . . . . . . . . . . . . 105


Passenger Compartment Air


Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Passenger Sensing System . . . . . 65
Perchlorate Materials


Requirements, California . . . . . . 189


Personalization


Vehicle . . . . . . . . . . . . . . . . . . . . . . . 121


Power

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