Customer Information
13-1
Customer Information
Customer Satisfaction Procedure Your satisfaction and goodwill are important to your retailer and to Saturn. Together we are committed to providing our customers with unparalleled service, before, during, and after the purchase of a Saturn vehicle, for total customer satisfaction. We call this the Saturn Difference. Normally, any concerns with the sales transaction or the operation of the vehicle are resolved by the retailer's sales or service departments. If, for any reason, your ownership experience falls below your expectations, we suggest you take the following action: STEP ONE: Contact the Retail Customer Assistance Liaison. Any member of the retail management team has the authority and the desire to resolve your concerns. Normally, concerns can be quickly resolved at this level.
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Customer Information
STEP TWO : Should you need additional assistance, in the U.S., contact the Saturn Customer Assistance Center by calling 1‐800‐553‐6000. In Canada, call the Saturn Customer Communication Centre at 1-800-263-1999. A Saturn Customer Assistance Center team member will handle your call and assist in providing product and warranty information, the nearest retailer location, roadside assistance, brochures, literature and discuss any concerns you may have. We encourage you to call the toll-free number in order to give your inquiry prompt attention. Please have the following information available to give the Customer Assistance Representative:
Vehicle Identification Number (VIN). This 17-digit number can be found on the vehicle registration or title, on the upper driver side corner of the instrument panel, or on your roadside assistance key card.
The name of your selling and servicing retail facility.
. Vehicle delivery date and
present mileage.
. Your daytime and evening phone
numbers.
When contacting Saturn, please remember that your concern will likely be resolved at a retailer's facility. That is why we suggest you follow Step One first. STEP THREE (U.S. Owners): Both Saturn and its retailers are committed to making sure you are completely satisfied with your Saturn vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, Saturn and its retailers offer the additional assistance of a neutral party through our voluntary participation in a mediation/arbitration program called Better Business Bureau (BBB) Auto Line.
The BBB Auto Line Program is an out-of-court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. This program is available at no cost to you, our customer. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case is generally heard within 40 days. If you do not agree with the decision given in your case, you can reject it and proceed with any other venue for relief available to you.
Contact the BBB Auto Line Program
by using the toll-free telephone
number or by writing them at the
following address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage and other
factors. Saturn Corporation reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
STEP THREE (Canadian Owners):
General Motors Participation in the Mediation/Arbitration Program In the event that you do not feel your concerns have been addressed after following the procedure outlined in Steps 1 and 2, General Motors of Canada Limited has committed to binding arbitration of owner disputes involving factory-related vehicle service claims. The program provides for the review of the facts involved by an impartial third party arbiter, and may include an informal hearing before the arbiter. The program is designed so that the entire dispute settlement process, from the time you file your complaint to the final decision, should be completed in approximately 70 days. We believe our impartial program offers advantages over courts in most jurisdictions because it is informal, quick, and free of charge.
Customer Information
13-3
For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685.
Alternatively, you may call the
Saturn Customer Communication
Centre, 1-800-263-1999, or you may
write to:
Mediation/Arbitration Program
c/o Customer Communication
Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Telephone: 1-800-955-5100
Your inquiry should be accompanied
by the Vehicle Identification
Number (VIN).
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Customer Information
Customer Assistance
Offices
Saturn encourages customers to
call the toll-free number for
assistance. If a customer wishes to
write to Saturn, the letter should be
addressed to:
Saturn Customer Assistance Center
P.O. Box 33173
Detroit, MI 48232-5173
1-800-553-6000
1-800-833-6000 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-553-6000
In Canada, write to:
Saturn Customer Communication
Centre
General Motors of Canada Ltd.
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
GMcanada.com
1-800-263-1999
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Customer Assistance for Text Telephone (TTY) Users To assist owners who have hearing difficulties, Saturn has installed special TDD (Telecommunication Devices for the Deaf) equipment in its Saturn Customer Assistance Center. Any hearing or speech-impaired customer who has access to a TDD or to a conventional Text Telephone (TTY) can communicate with Saturn by dialing 1-800-TDD-6000. TTY users in Canada may dial 1-800-263-3830.
Online Owner Center
Online Owner Center (U.S.) — www.gmownercenter.com/ saturn Information and services customized for your specific vehicle — all in one convenient place. . Digital owner manual, warranty
information, and more
. Online service and maintenance
records Find Saturn retailers for service nationwide
. Exclusive privileges and offers . Recall notices for your specific
vehicle
. OnStar® and GM Cardmember Services Earnings summaries
Customer Information
13-5
Other Helpful Links: Saturn − www.saturn.com Saturn Merchandise — www.saturncollection.com Help Center — www.saturn.com/ helpcenter
FAQ
. Contact Us
GM Mobility Reimbursement Program
The offer is available for a very limited period of time from the date of vehicle purchase/lease. For more details, or to determine your vehicle's eligibility, visit gmmobility.com or call the GM Mobility Assistance Center at 1-800-323-9935. Text telephone (TTY) users, call 1-800-833-9935. General Motors of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830.
This program, available to qualified applicants, can reimburse you up to $1,000 of the cost of eligible aftermarket adaptive equipment required for your vehicle, such as hand controls or a wheelchair/ scooter lift.
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Customer Information
Roadside Assistance Program For U.S. purchased vehicles, call 1-800-553-6000; (Text Telephone (TTY): 1-800-889-2438). For Canadian purchased vehicles, call 1-800-268-6800. Service is available 24 hours a day, 365 days a year. Calling for Assistance When calling Roadside Assistance, have the following information ready: . Your name, home address, and
home telephone number Telephone number of your location Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and delivery date of the vehicle . Description of the problem Coverage Services are provided up to 5 years/ 100,000 miles (160 000 km), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission from the owner is not covered. Roadside Assistance is not a part of the New Vehicle Limited Warranty. Saturn and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification. Saturn and General Motors of Canada Limited reserve the right to limit services or payment to an owner or driver if they decide the
claims are made too often, or the same type of claim is made many times. Services Provided . Emergency Fuel Delivery:
Delivery of enough fuel for the vehicle to get to the nearest service station. Lock‐Out Service: Service is provided to unlock the vehicle if you are locked out. A remote unlock may be available if you have OnStar®. For security reasons, the driver must present identification before this service is given.
. Emergency Tow From a Public
Road or Highway: Tow to the nearest Saturn retailer for warranty service, or if the vehicle was in a crash and cannot be driven. Assistance is also given when the vehicle is stuck in sand, mud, or snow.
.
Flat Tire Change: Service is provided to change a flat tire with the spare tire. The spare tire, if equipped, must be in good condition and properly inflated. It is the owner's responsibility for the repair or replacement of the tire if it is not covered by the warranty.
. Battery Jump Start: Service is
provided to jump start a dead battery.
Services Not Included in Roadside Assistance
Impound towing caused by violation of any laws. Legal fines.
. Mounting, dismounting or
changing of snow tires, chains, or other traction devices. Towing or services for vehicles driven on a non-public road or highway.
Customer Information
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Services Specific to Canadian Purchased Vehicles
Fuel delivery: Reimbursement is approximately $5 Canadian. Diesel fuel delivery may be restricted. Propane and other fuels are not provided through this service. Lock-Out Service: Vehicle registration is required. Trip Routing Service: Detailed maps of North America are provided when requested either with the most direct route or the most scenic route. There is a limit of six requests per year. Additional travel information is also available. Allow three weeks for delivery.
Trip Interruption Benefits and Assistance: Must be over 250 kilometres from where your trip was started to qualify. General Motors of Canada Limited requires pre-authorization, original detailed receipts, and a copy of the repair orders. Once authorization has been received, the Roadside Assistance advisor will help you make arrangements and explain how to receive payment.
. Alternative Service: If
assistance cannot be provided right away, the Roadside Assistance advisor may give you permission to get local emergency road service. You will receive payment, up to $100, after sending the original receipt to Roadside Assistance. Mechanical failures may be covered, however any cost for parts and labor for repairs not covered by the warranty are the owner responsibility.
13-8
Customer Information
Scheduling Service Appointments When your vehicle requires warranty service, contact your dealer/retailer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer/ retailer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership/retailer, let them know this, and ask for instructions. If the dealer/retailer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for the same day repair.
Courtesy Transportation Program To enhance your ownership experience, we and our participating retailers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper to Bumper (Base Warranty Coverage period in Canada), extended powertrain, and hybrid specific warranties in both the U.S. and Canada. Several courtesy transportation options are available to assist in reducing your inconvenience when warranty repairs are required. Courtesy Transportation is not a part of the New Vehicle Limited Warranty. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information.
Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait, Saturn helps to minimize your inconvenience by providing several transportation options. Depending on the circumstances, your retailer can offer you one of the following:
Shuttle Service Shuttle service is the preferred means of offering Courtesy Transportation. Retailers may provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes one‐way or round trip shuttle service within reasonable time and distance parameters of the retailer's area.
Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, and public transportation is used instead of the retailer's shuttle service, the expense must be supported by original receipts and can only be up to the maximum amount allowed by Saturn for shuttle service. In addition, for U.S. customers, should you arrange transportation through a friend or relative, limited reimbursement for reasonable fuel expenses may be available. Claim amounts should reflect actual costs and be supported by original receipts. See your retailer for information regarding the allowance amounts for reimbursement of fuel or other transportation costs.
Courtesy Rental Vehicle Your retailer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if your vehicle is kept for an overnight warranty repair. Rental reimbursement will be limited and must be supported by original receipts. This requires that you sign and complete a rental agreement and meet state/ provincial, local, and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage, or rental usage beyond the completion of the repair. It may not be possible to provide a like-vehicle as a courtesy rental.
Customer Information
13-9
Additional Program Information All program options, such as shuttle service, may not be available at every retailer. Please contact your retailer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate retailer personnel. Saturn reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion.
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Customer Information
Collision Damage Repair If your vehicle is involved in a collision and it is damaged, have the damage repaired by a qualified technician using the proper equipment and quality replacement parts. Poorly performed collision repairs diminish your vehicle's resale value, and safety performance can be compromised in subsequent collisions. Collision Parts Genuine GM Collision parts are new parts made with the same materials and construction methods as the parts with which your vehicle was originally built. Genuine GM Collision parts are your best choice to ensure that your vehicle's designed appearance, durability, and safety are preserved. The use of Genuine GM parts can help maintain your GM New Vehicle Limited Warranty.
Recycled original equipment parts may also be used for repair. These parts are typically removed from vehicles that were total losses in prior crashes. In most cases, the parts being recycled are from undamaged sections of the vehicle. A recycled original equipment GM part, may be an acceptable choice to maintain your vehicle's originally designed appearance and safety performance, however, the history of these parts is not known. Such parts are not covered by your GM New Vehicle Limited Warranty, and any related failures are not covered by that warranty. Aftermarket collision parts are also available. These are made by companies other than GM and may not have been tested for your vehicle. As a result, these parts may fit poorly, exhibit premature
durability/corrosion problems, and may not perform properly in subsequent collisions. Aftermarket parts are not covered by your GM New Vehicle Limited Warranty, and any vehicle failure related to such parts are not covered by that warranty. Repair Facility We recommend that you choose a collision repair facility that meets your needs before you ever need collision repairs. Your dealer/retailer may have a collision repair center with GM-trained technicians and state of the art equipment, or be able to recommend a collision repair center that has GM-trained technicians and comparable equipment.
Insuring Your Vehicle Protect your investment in your GM vehicle with comprehensive and collision insurance coverage. There are significant differences in the quality of coverage afforded by various insurance policy terms. Many insurance policies provide reduced protection to your GM vehicle by limiting compensation for damage repairs by using aftermarket collision parts. Some insurance companies will not specify aftermarket collision parts. When purchasing insurance, we recommend that you assure your vehicle will be repaired with GM original equipment collision parts. If such insurance coverage is not available from your current insurance carrier, consider switching to another insurance carrier.
Customer Information
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If your vehicle is leased, the leasing company may require you to have insurance that assures repairs with Genuine GM Original Equipment Manufacturer (OEM) parts or Genuine Manufacturer replacement parts. Read your lease carefully, as you may be charged at the end of your lease for poor quality repairs. If a Crash Occurs If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer. Give only the necessary information to police and other parties involved in the crash. For emergency towing see Roadside Assistance Program on page 13‑6 .
Gather the following information: . Driver's name, address, phone
number
. Driver's license number . Owner's name, address, phone
number
. Vehicle license plate . Vehicle make, model and
model year
. Vehicle Identification
Number (VIN) Insurance company and policy number
. General description of the
damage to the other vehicle
Choose a reputable repair facility that uses quality replacement parts. See “Collision Parts” earlier in this section. If the airbag has inflated, see What Will You See After an Airbag Inflates? on page 3‑32.
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Customer Information
Managing the Vehicle Damage Repair Process In the event that your vehicle requires damage repairs, GM recommends that you take an active role in its repair. If you have a pre-determined repair facility of choice, take your vehicle there, or have it towed there. Specify to the facility that any required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled original GM parts. Remember, recycled parts will not be covered by your GM vehicle warranty. Insurance pays the bill for the repair, but you must live with the repair. Depending on your policy limits, your insurance company may initially value the repair using
aftermarket parts. Discuss this with your repair professional, and insist on Genuine GM parts. Remember if your vehicle is leased you may be obligated to have the vehicle repaired with Genuine GM parts, even if your insurance coverage does not pay the full cost. If another party's insurance company is paying for the repairs, you are not obligated to accept a repair valuation based on that insurance company's collision policy repair limits, as you have no contractual limits with that company. In such cases, you can have control of the repair and parts choices as long as cost stays within reasonable limits.
Service Publications Ordering Information
Service Manuals A variety of publications are available to you. Saturn service manuals are written for trained technicians, and in some cases, specialized tools and equipment are necessary to complete certain repairs. However, the manuals are available to owners who either have the training, or wish to gain a greater understanding of the technical aspect of their Saturn. For additional publications information or to order publications in the United States, call toll free 1-800-2-SATURN or visit Saturn-publications.com to order on-line. In Canada, Saturn service manuals are available by calling toll free 1-800-551-4123.
Customer Information
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Owner Publications Information on how to obtain product bulletins and as described below is applicable only in the fifty U.S. states and the District of Columbia, and only for cars and light trucks with a Gross Vehicle Weight Rating (GVWR) less than 10,000 pounds (4 536 kg). Copies of individual bulletins are also at your participating Saturn retailer. You can ask to see them. In Canada, information relating to product service bulletins can be obtained by contacting your Saturn retailer. Service Bulletins Saturn regularly sends its retailers useful service bulletins about Saturn products. Saturn monitors product performance in the field. We then prepare bulletins for servicing our products better. You can get these bulletins, too.
Bulletins cover various subjects. Some pertain to the proper use and care of your vehicle. Some describe costly repairs. Others describe inexpensive repairs which, if done on time with the latest parts, may avoid future costly repairs. Some bulletins tell a technician how to repair a new or unexpected condition. Others describe a quicker way to fix your vehicle. They can help a technician service your vehicle better. Most bulletins apply to conditions affecting a small number of vehicles. Your Saturn retailer or a qualified technician may have to determine if a specific bulletin applies to your vehicle. To order Saturn bulletins, call Saturn Publications at 1-800-2-SATURN or visit saturn-publications.com to order online.
Reporting Safety Defects
Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Saturn Corporation. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Saturn Corporation.
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Customer Information
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov; or
write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington D.C. 20590
You can also obtain other
information about motor
vehicle safety from
http://www.safercar.gov.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that your vehicle has a
safety defect, notify Transport
Canada immediately, in addition to
notifying General Motors of Canada
Limited. Call them at
1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects
to Saturn
In addition to notifying NHTSA
(or Transport Canada) in a situation
like this, please notify Saturn.
Call 1-800-553-6000, or write:
Saturn Corporation
P.O. Box 33173
Detroit,, MI 48232-5183
In Canada, call 1-800-263‐1999,
or write:
Saturn Customer Communication
Centre
General Motors of Canada Limited
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
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Vehicle Data Recording and Privacy Your GM vehicle has a number of sophisticated computers that record information about the vehicle’s performance and how it is driven. For example, your vehicle uses computer modules to monitor and control engine and transmission performance, to monitor the conditions for airbag deployment and deploy airbags in a crash and, if so equipped, to provide antilock braking to help the driver control the vehicle. These modules may store data to help your dealer/retailer technician service your vehicle. Some modules may also store data about how you operate the vehicle, such as rate of fuel consumption or average speed. These modules may also retain the owner’s personal preferences, such as radio pre-sets, seat positions, and temperature settings.
Event Data Recorders This vehicle has an Event Data Recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle's systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as: . How various systems in your
vehicle were operating
. Whether or not the driver and
passenger safety belts were buckled/fastened
. How far, if at all, the driver was pressing the accelerator and/or brake pedal
. How fast the vehicle was
traveling
This data can help provide a better understanding of the circumstances in which crashes and injuries occur. Important: EDR data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the EDR under normal driving conditions and no personal data (e.g., name, gender, age, and crash location) is recorded. However, other parties, such as law enforcement, could combine the EDR data with the type of personally identifying data routinely acquired during a crash investigation. To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have the special equipment, can read the information if they have access to the vehicle or the EDR.
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Customer Information
GM will not access this data or share it with others except: with the consent of the vehicle owner or, if the vehicle is leased, with the consent of the lessee; in response to an official request of police or similar government office; as part of GM's defense of litigation through the discovery process; or, as required by law. Data that GM collects or receives may also be used for GM research needs or may be made available to others for research purposes, where a need is shown and the data is not tied to a specific vehicle or vehicle owner.
OnStar® If your vehicle has OnStar and you subscribe to the OnStar services, please refer to the OnStar Terms and Conditions for information on data collection and use. See also the OnStar® owner guide in this manual for more information.
Navigation System If your vehicle has a navigation system, use of the system may result in the storage of destinations, addresses, telephone numbers, and other trip information. Refer to the navigation system operating manual for information on stored data and for deletion instructions.
Radio Frequency Identification (RFID) RFID technology is used in some vehicles for functions such as tire pressure monitoring and ignition system security, as well as in connection with conveniences such as key fobs for remote door locking/ unlocking and starting, and in-vehicle transmitters for garage door openers. RFID technology in GM vehicles does not use or record personal information or link with any other GM system containing personal information.
Radio Frequency Statement This vehicle has systems that operate on a radio frequency that comply with Part 15 of the Federal Communications Commission (FCC) Rules and with RSS-210/211 of Industry and Science Canada. Operation is subject to the following two conditions: 1. The device may not cause
interference.
2. The device must accept any
interference received, including interference that may cause undesired operation of the device.
Changes or modifications to any of these systems by other than an authorized service facility could void authorization to use this equipment.
A
Accessories and
Modifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-29
Add-On Electrical
Equipment . . . . . . . . . . . . . . . . . . . 9-61
Adding Equipment to the
Airbag-Equipped Vehicle . . . . . 3-40
Adjustments
Lumbar, Front Seats . . . . . . . . . . . 3-5
Air Cleaner/Filter, Engine . . . . . 10-12
Air Filter, Passenger
Compartment
. . . . . . . . . . . . . . . . . 8-9
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-9
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . .3-41
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . .3-31
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . .3-34
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . .3-31
Airbag System (cont.)
What Will You See After
an Airbag Inflates? . . . . . . . . . .3-32
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . .3-29
Where Are the Airbags? . . . . . .3-27
Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . .3-40
Passenger Status Indicator . . .5-14
Readiness Light . . . . . . . . . . . . . .5-13
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . .3-39
System Check . . . . . . . . . . . . . . . .3-25
Alarm System
Anti-Theft . . . . . . . . . . . . . . . . . . . . . . 2-9
All-Wheel Drive . . . . . . . . . 10-26, 9-38
Light . . . . . . . . . . . . . . . . . . . . . . . . . .5-19
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-4
Antenna
Satellite Radio . . . . . . . . . . . . . . . . 7-11
Anti-Theft
Alarm System . . . . . . . . . . . . . . . . . 2-9
Antilock Brake
System (ABS) . . . . . . . . . . . . . . . . 9-38
Warning Light . . . . . . . . . . . . . . . . .5-19
INDEX
i-1
Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . 10-82
Interior . . . . . . . . . . . . . . . . . . . . . . 10-86
Armrest Stoarge . . . . . . . . . . . . . . . . 4-2
Assistance Program,
Roadside . . . . . . . . . . . . . . . . . . . . . 13-6
Audio Players . . . . . . . . . . . . . . . . . 7-11
CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . .7-13
Audio System
Fixed Mast Antenna . . . . . . . . . . 7-11
Radio Reception . . . . . . . . . . . . . .7-10
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic
Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Headlamp System . . . . . . . . . . . . . 6-3
Automatic Climate Control
System . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Automatic Transmission . . . . . . . 9-35
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-12
Manual Mode . . . . . . . . . . . . . . . . .9-37
Shiftlock Control System
Check . . . . . . . . . . . . . . . . . . . . . 10-28
Auxiliary Devices . . . . . . . . . . . . . . 7-17
i-2
INDEX
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-25
Jump Starting . . . . . . . . . . . . . . . 10-74
Load Management . . . . . . . . . . . . . 6-6
Power Protection . . . . . . . . . . . . . . 6-6
Voltage and Charging
Messages . . . . . . . . . . . . . . . . . . .5-31
Blade Replacement, Wiper . . . 10-29
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-18
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-23
Antilock . . . . . . . . . . . . . . . . . . . . . . .9-38
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-24
Parking . . . . . . . . . . . . . . . . . . . . . . .9-39
System Messages . . . . . . . . . . . .5-31
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Break-In, New Vehicle . . . . . . . . . 9-27
Bulb Replacement . . . . . . . . . . . . 10-36
Fog Lamps . . . . . . . . . . . . . . . . . . . . 6-4
Front Turn Signal and
Parking Lamps . . . . . . . . . . . . 10-34
Halogen Bulbs . . . . . . . . . . . . . . 10-33
Headlamp Aiming . . . . . . . . . . . 10-30
Bulb Replacement (cont.)
Headlamps . . . . . . . . . . . . . . . . . 10-33
License Plate Lamps . . . . . . . 10-36
Taillamps, Turn Signal,
Stoplamps, and
Back-Up Lamps . . . . . . . . . . . 10-35
Buying New Tires . . . . . . . . . . . . . 10-59
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-5
California
Fuel Requirements . . . . . . . . . . .9-48
Perchlorate Materials
Requirements . . . . . . . . . . . . . . .10-3
Warning . . . . . . . . . . . . . . . . . . . . . .10-2
Camera, Rear Vision . . . . . . . . . . 9-44
Canadian Vehicle Owners . . . . . . . . iii
Capacities and
Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide
Engine Exhaust . . . . . . . . . . . . . . .9-34
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Winter Driving . . . . . . . . . . . . . . . .9-20
Cargo
Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Management System . . . . . . . . . . 4-3
Tie Downs . . . . . . . . . . . . . . . . . . . . . 4-3
Cautions, Danger, and
Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
CD Player . . . . . . . . . . . . . . . . . . . . . 7-11
Center Console Storage . . . . . . . . 4-2
Chains, Tire . . . . . . . . . . . . . . . . . . 10-64
Charging System Light
. . . . . . . . 5-15
Check
Engine Lamp . . . . . . . . . . . . . . . . .5-15
Ignition
Transmission Lock . . . . . . . . 10-28
Child Restraints
Infants and Young
Children . . . . . . . . . . . . . . . . . . . . .3-44
Lower Anchors and
Tethers for Children . . . . . . . . .3-50
Older Children . . . . . . . . . . . . . . . .3-42
Securing . . . . . . . . . . . . . . . . 3-56, 3-58
Systems . . . . . . . . . . . . . . . . . . . . . .3-47
Where to Put the Restraint
. . .3-48
Circuit Breakers . . . . . . . . . . . . . . 10-37
Cleaning
Exterior Care . . . . . . . . . . . . . . . 10-82
Interior Care . . . . . . . . . . . . . . . . 10-86
Climate Control Systems . . . . . . . 8-1
Automatic . . . . . . . . . . . . . . . . . . . . . . 8-5
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Cluster, IP . . . . . . . . . . . . . . . . . . . . . 5-10
Collision Damage Repair . . . . . 13-10
Compact Spare Tire . . . . . . . . . . 10-73
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-5
Compass Messages . . . . . . . . . . . 5-31
Control of a Vehicle . . . . . . . . . . . . . 9-4
Convenience Net . . . . . . . . . . . . . . . 4-4
Convex Mirrors . . . . . . . . . . . . . . . . 2-12
Coolant
Engine . . . . . . . . . . . . . . . . . . . . . . 10-15
Engine Temperature
Warning Light . . . . . . . . . . . . . . .5-21
Cooling System . . . . . . . . . . . . . . . 10-14
Engine Messages . . . . . . . . . . . .5-32
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . 13-8
Covers
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
INDEX
i-3
Cruise Control . . . . . . . . . . . . . . . . . 9-42
Light . . . . . . . . . . . . . . . . . . . . . . . . . .5-25
Messages . . . . . . . . . . . . . . . . . . . .5-32
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1
Customer Assistance . . . . . . . . . . 13-4
Offices . . . . . . . . . . . . . . . . . . . . . . . .13-4
Text Telephone (TTY)
Users . . . . . . . . . . . . . . . . . . . . . . .13-4
Customer Information Service Publications
Ordering Information . . . . . . 13-12
Door
Ajar Light . . . . . . . . . . . . . . . . . . . . .5-25
Ajar Messages . . . . . . . . . . . . . . .5-32
Delayed Locking . . . . . . . . . . . . . . . 2-7
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Power Locks . . . . . . . . . . . . . . . . . . . 2-6
Drive Systems
All-Wheel Drive . . . . . . . 10-26, 9-38
Driver Behavior . . . . . . . . . . . . . . . . . 9-2
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . 5-25
Customer Satisfaction
Driving
Procedure . . . . . . . . . . . . . . . . . . . . 13-1
Characteristics and
Damage Repair, Collision . . . . . 13-10
Danger, Warnings, and
Cautions . . . . . . . . . . . . . . . . . . . . . . . . iv
. . . . . . . 13-15
Data Recorders, Event Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-2
Defensive Driving . . . . . . . . . . . . . . . 9-3
Delayed Locking . . . . . . . . . . . . . . . . 2-7
Devices, Auxiliary . . . . . . . . . . . . . 7-17
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-5
Towing Tips . . . . . . . . . . . . . . . . .9-53
Defensive . . . . . . . . . . . . . . . . . . . . . . 9-3
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Environment . . . . . . . . . . . . . . . . . . . 9-2
Highway Hypnosis . . . . . . . . . . . .9-18
Hill and Mountain Roads . . . . . .9-19
If the Vehicle is Stuck . . . . . . . . .9-22
Loss of Control . . . . . . . . . . . . . . . . 9-7
Off-Road . . . . . . . . . . . . . . . . . . . . . . 9-8
i-4
INDEX
Driving (cont.)
Off-Road Recovery . . . . . . . . . . . . 9-6
Vehicle Load Limits . . . . . . . . . . .9-22
Winter . . . . . . . . . . . . . . . . . . . . . . . .9-20
Driving for Better Fuel
Economy . . . . . . . . . . . . . . . . . . . . . 1-19
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . 9-61
Electrical System
Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-38
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . 10-37
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-40
Overload . . . . . . . . . . . . . . . . . . . 10-37
Engine
Air Cleaner/Filter . . . . . . . . . . . 10-12
Change Engine Oil Light . . . . . .5-22
Check and Service Engine
Soon Lamp . . . . . . . . . . . . . . . . . .5-15
Engine (cont.)
Compartment Overview . . . . . . .10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-15
Coolant Heater . . . . . . . . . . . . . . .9-30
Coolant Temperature
Warning Light . . . . . . . . . . . . . . .5-21
Cooling System . . . . . . . . . . . . . 10-14
Cooling System Messages . . .5-32
Drive Belt Routing . . . . . . . . . . . .12-4
Exhaust
. . . . . . . . . . . . . . . . . . . . . .9-34
Overheating . . . . . . . . . . . . . . . . 10-20
Power Messages . . . . . . . . . . . . .5-34
Pressure Light . . . . . . . . . . . . . . . .5-22
Reduced Power Light . . . . . . . . .5-23
Running While Parked . . . . . . . .9-34
Starting . . . . . . . . . . . . . . . . . . . . . . .9-29
Engine Oil
Life System . . . . . . . . . . . . . . . . . 10-10
Messages . . . . . . . . . . . . . . . . . . . .5-33
Entry Lighting . . . . . . . . . . . . . . . . . . . 6-5
Equipment, Towing . . . . . . . . . . . . 9-60
Event Data Recorders . . . . . . . . 13-15
Extender, Safety Belt . . . . . . . . . . 3-23
Exterior Lamp Controls . . . . . . . . . 6-1
Filter
Engine Air Cleaner . . . . . . . . . 10-12
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-2
Flashers, Hazard Warning . . . . . . 6-3
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-65
Flat Tire, Changing . . . . . . . . . . . 10-67
Fluid
Automatic Transmission . . . . 10-12
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-24
Power Steering . . . . . . . . . . . . . 10-21
Washer . . . . . . . . . . . . . . . . . . . . . 10-22
Fog Lamps
Bulb Replacement . . . . . . . . . . . . . 6-4
Light . . . . . . . . . . . . . . . . . . . . . . . . . .5-24
Folding Seatback . . . . . . . . . . . . . . . 3-8
Front Seats
Adjustment . . . . . . . . . . . . . . . . . . . . 3-3
Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Front Storage . . . . . . . . . . . . . . . . . . . 4-2
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-47
Additives . . . . . . . . . . . . . . . . . . . . .9-49
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . .9-52
Filling the Tank . . . . . . . . . . . . . . .9-50
Fuels in Foreign Countries . . . .9-49
Fuel (cont.)
Gages (cont.)
Gage . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Gasoline Specifications . . . . . . .9-48
Low Fuel Warning Light . . . . . . .5-23
Recommended . . . . . . . . . . . . . . .9-48
Requirements, California . . . . .9-48
System Messages . . . . . . . . . . . .5-34
Tachometer . . . . . . . . . . . . . . . . . . . 5-11
Trip Odometer . . . . . . . . . . . . . . . . 5-11
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . 5-9
Garage Door Opener . . . . . . . . . . 5-45
Programming . . . . . . . . . . . . . . . . .5-46
Fuel Economy
Gasoline
Driving for Better . . . . . . . . . . . . .1-19
Fuses
Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-38
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . 10-37
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . 10-40
Gages
Specifications . . . . . . . . . . . . . . . . .9-48
Gate Ajar Light . . . . . . . . . . . . . . . . 5-25
General Information
Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . .9-52
Vehicle Care . . . . . . . . . . . . . . . . . .10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . 13-5
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Odometer . . . . . . . . . . . . . . . . . . . . . 5-11
Speedometer . . . . . . . . . . . . . . . . . 5-11
Halogen Bulbs . . . . . . . . . . . . . . . . 10-33
Hazard Warning Flashers . . . . . . . 6-3
Head Restraints . . . . . . . . . . . . . . . . 3-2
INDEX
i-5
Head Restraints (cont.)
Active . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Headlamps . . . . . . . . . . . . . . . . . . . 10-33
Aiming . . . . . . . . . . . . . . . . . . . . . . 10-30
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-3
Bulb Replacement . . . . . . . . . . 10-33
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . 6-2
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
High-Beam On Light . . . . . . . . . .5-24
High/Low Beam Changer . . . . . . 6-2
Heated Front Seats . . . . . . . . . . . . . 3-7
Heated Mirrors . . . . . . . . . . . . . . . . . 2-12
Heater
Engine Coolant . . . . . . . . . . . . . . .9-30
High-Beam On Light . . . . . . . . . . . 5-24
High-Speed Operation . . . . . . . . 10-52
Highway Hypnosis . . . . . . . . . . . . . 9-18
Hill and Mountain Roads . . . . . . . 9-19
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . 3-13
i-6
INDEX
Ignition Positions . . . . . . . . . . . . . . 9-28
Ignition Transmission Lock
Check . . . . . . . . . . . . . . . . . . . . . . . 10-28
Illumination Control . . . . . . . . . . . . . 6-5
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-10
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . 3-44
Instrument Cluster . . . . . . . . . . . . . 5-10
Instrument Panel . . . . . . . . . . . . . . . 6-5
Storage Area . . . . . . . . . . . . . . . . . . 4-1
Introduction . . . . . . . . . . . . . . . . . . .iii, 7-1
Jump Starting . . . . . . . . . . . . . . . . . 10-74
Key and Lock Messages . . . . . . . 5-35
Keyless Entry
Remote (RKE) System . . . . . . . . 2-3
Keyless Entry System . . . . . . . . . . 2-2
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Labeling, Tire Sidewall . . . . . . . . 10-44
Lamps
Daytime Running (DRL) . . . . . . . 6-2
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Exterior Controls . . . . . . . . . . . . . . . 6-1
Front Turn Signal and
Parking Lamps . . . . . . . . . . . . 10-34
License Plate . . . . . . . . . . . . . . . 10-36
Malfunction Indicator . . . . . . . . .5-15
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-5
Lap-Shoulder Belt . . . . . . . . . . . . . 3-19
LATCH System
Replacing Parts After a
Crash . . . . . . . . . . . . . . . . . . . . . . .3-55
Latch, Lower Anchors and
Tethers for Children . . . . . . . . . . 3-50
Liftgate
Carbon Monoxide . . . . . . . . . . . . . . 2-8
Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Lights
Airbag Readiness . . . . . . . . . . . . .5-13
All-Wheel Drive . . . . . . . . . . . . . . .5-19
Antilock Brake System
(ABS) Warning . . . . . . . . . . . . . .5-19
Lights (cont.)
Change Engine Oil
. . . . . . . . . . .5-22
Charging System . . . . . . . . . . . . .5-15
Cruise Control . . . . . . . . . . . . . . . .5-25
Door Ajar . . . . . . . . . . . . . . . . . . . . .5-25
Engine Coolant
Temperature Warning . . . . . . .5-21
Engine Oil Pressure . . . . . . . . . .5-22
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Fog Lamps . . . . . . . . . . . . . . . . . . .5-24
Gate Ajar . . . . . . . . . . . . . . . . . . . . .5-25
High-Beam On . . . . . . . . . . . . . . . .5-24
High/Low Beam Changer . . . . . . 6-2
Low Fuel Warning . . . . . . . . . . . .5-23
Low Washer Fluid Warning . . .5-24
Reduced Engine Power . . . . . .5-23
Safety Belt Reminders . . . . . . . .5-12
Security . . . . . . . . . . . . . . . . . . . . . .5-23
Service Vehicle Soon . . . . . . . . .5-18
StabiliTrak® Indicator . . . . . . . . .5-20
Tire Pressure . . . . . . . . . . . . . . . . .5-21
Traction Control System
(TCS) Warning . . . . . . . . . . . . . .5-20
Warning, Power Steering . . . . .5-20
Locks
Automatic Door . . . . . . . . . . . . . . . . 2-7
Delayed Locking . . . . . . . . . . . . . . . 2-7
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Lockout Protection . . . . . . . . . . . . . 2-7
Power Door . . . . . . . . . . . . . . . . . . . . 2-6
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Loss of Control . . . . . . . . . . . . . . . . . 9-7
Low Fuel Warning Light . . . . . . . . 5-23
Low Washer Fluid Warning
Light . . . . . . . . . . . . . . . . . . . . . . . . . 5-24
Lower Anchors and Tethers
for Children (LATCH
SYSTEM) . . . . . . . . . . . . . . . . . . . . 3-50
Lumbar Adjustment . . . . . . . . . . . . . 3-5
Front Seats . . . . . . . . . . . . . . . . . . . . 3-5
Maintenance
Records . . . . . . . . . . . . . . . . . . . . .11-10
Maintenance Schedule
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 11-7
Scheduled Maintenance . . . . . . 11-2
Malfunction Indicator Lamp . . . . 5-15
Manual Mode . . . . . . . . . . . . . . . . . . 9-37
Messages
Airbag System . . . . . . . . . . . . . . . .5-36
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . .5-31
Brake System . . . . . . . . . . . . . . . .5-31
Compass . . . . . . . . . . . . . . . . . . . . .5-31
Door Ajar . . . . . . . . . . . . . . . . . . . . .5-32
Engine Cooling System . . . . . . .5-32
Engine Oil . . . . . . . . . . . . . . . . . . . .5-33
Engine Power . . . . . . . . . . . . . . . .5-34
Fuel System . . . . . . . . . . . . . . . . . .5-34
Key and Lock . . . . . . . . . . . . . . . . .5-35
Ride Control System . . . . . . . . . .5-35
Service Vehicle . . . . . . . . . . . . . . .5-37
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . .5-37
Transmission . . . . . . . . . . . . . . . . .5-38
Vehicle . . . . . . . . . . . . . . . . . . . . . . .5-31
Vehicle Reminder . . . . . . . . . . . . .5-39
Mirrors
Convex . . . . . . . . . . . . . . . . . . . . . . .2-12
Heated . . . . . . . . . . . . . . . . . . . . . . .2-12
Manual Rearview . . . . . . . . . . . . .2-13
INDEX
i-7
Mirrors (cont.)
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Power . . . . . . . . . . . . . . . . . . . . . . . .2-12
Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . 10-52
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-13
Navigation System
Vehicle Data Recording
and Privacy . . . . . . . . . . . . . . . 13-16
Net, Convenience . . . . . . . . . . . . . . 4-4
New Vehicle Break-In . . . . . . . . . . 9-27
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-11
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 9-8
Driving . . . . . . . . . . . . . . . . . . . . . . . . . 9-8
Recovery . . . . . . . . . . . . . . . . . . . . . . 9-6
INDEX
i-8
Oil
Change Engine Oil Light . . . . . .5-22
Engine . . . . . . . . . . . . . . . . . . . . . . . .10-8
Engine Oil Life System . . . . . 10-10
Messages . . . . . . . . . . . . . . . . . . . .5-33
Pressure Light . . . . . . . . . . . . . . . .5-22
Older Children, Restraints . . . . . 3-42
Online Owner Center . . . . . . . . . . 13-5
OnStar® System . . . . . . . . . . . . . . . 1-20
Operation, Infotainment
System . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Overheating, Engine . . . . . . . . . . 10-20
Park
Shifting Into . . . . . . . . . . . . . . . . . . .9-31
Shifting Out of . . . . . . . . . . . . . . . .9-33
Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . . .9-39
Brake and P (Park)
Mechanism Check . . . . . . . . 10-29
Over Things That Burn . . . . . . .9-33
Passenger Airbag Status
Privacy
Indicator . . . . . . . . . . . . . . . . . . . . . 5-14
Radio Frequency
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
Passenger Sensing System . . . 3-34
Perchlorate Materials
Requirements, California . . . . . 10-3
Identification (RFID) . . . . . . . 13-16
Program
Courtesy Transportation . . . . . .13-8
Proposition 65 Warning,
California . . . . . . . . . . . . . . . . . . . . . 10-2
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . .7-18
Power
Door Locks . . . . . . . . . . . . . . . . . . . . 2-6
Mirrors . . . . . . . . . . . . . . . . . . . . . . . .2-12
Protection, Battery . . . . . . . . . . . . . 6-6
Reduced Engine Light . . . . . . . .5-23
Retained Accessory (RAP) . . .9-29
Seat Adjustment . . . . . . . . . . . . . . . 3-4
Steering Fluid . . . . . . . . . . . . . . . 10-21
Windows . . . . . . . . . . . . . . . . . . . . .2-14
Power Steering Warning
Lights . . . . . . . . . . . . . . . . . . . . . . . . 5-20
Pregnancy, Using Safety
Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Radio Frequency
Identification (RFID) . . . . . . . . 13-16
Statement . . . . . . . . . . . . . . . . . . 13-16
Radios
AM-FM Radio . . . . . . . . . . . . . . . . . . 7-4
Reception . . . . . . . . . . . . . . . . . . . .7-10
Satellite . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Reading Lamps . . . . . . . . . . . . . . . . . 6-5
Rear Seats . . . . . . . . . . . . . . . . . . . . . 3-9
Rear Vision Camera (RVC) . . . . 9-44
Rear Window Washer/Wiper . . . . 5-5
Rearview Mirrors . . . . . . . . . . . . . . 2-13
Reclining Seatbacks . . . . . . . . . . . . 3-5
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . 11-7
Recommended Fuel . . . . . . . . . . . 9-48
Records
Retained Accessory
Maintenance . . . . . . . . . . . . . . . . .11-10
Power (RAP) . . . . . . . . . . . . . . . . . 9-29
Recreational Vehicle
Ride Control Systems
Towing . . . . . . . . . . . . . . . . . . . . . . 10-78
Messages . . . . . . . . . . . . . . . . . . . .5-35
Reduced Engine Power
Roadside Assistance
Light . . . . . . . . . . . . . . . . . . . . . . . . . 5-23
Program . . . . . . . . . . . . . . . . . . . . . . 13-6
Reimbursement Program,
Roof
GM Mobility . . . . . . . . . . . . . . . . . . 13-5
Remote Keyless Entry
(RKE) System . . . . . . . . . . . . . 2-2, 2-3
Remote Vehicle Start . . . . . . . . . . . 2-4
Replacement Bulbs . . . . . . . . . . . 10-36
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . .3-41
Maintenance . . . . . . . . . . . . . . . . . . 11-9
Replacing Airbag System . . . . . . 3-41
Replacing LATCH System
Parts After a Crash . . . . . . . . . . . 3-55
Replacing Safety Belt
System Parts After a
Crash . . . . . . . . . . . . . . . . . . . . . . . . 3-24
Reporting Safety Defects
Canadian Government . . . . . . 13-14
Saturn . . . . . . . . . . . . . . . . . . . . . . 13-14
U.S. Government . . . . . . . . . . . 13-13
Sunroof . . . . . . . . . . . . . . . . . . . . . . .2-15
Roof Rack System . . . . . . . . . . . . . . 4-4
Rotation, Tires . . . . . . . . . . . . . . . . 10-57
Routing, Engine Drive Belt . . . . . 12-4
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . 9-34
Safety Belts . . . . . . . . . . . . . . . . . . . 3-10
Care . . . . . . . . . . . . . . . . . . . . . . . . . .3-24
Extender . . . . . . . . . . . . . . . . . . . . . .3-23
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . .3-13
Lap-Shoulder Belt . . . . . . . . . . . .3-19
Reminders . . . . . . . . . . . . . . . . . . . .5-12
Replacing After a Crash . . . . . .3-24
Use During Pregnancy . . . . . . . .3-23
INDEX
i-9
Safety Defects Reporting
Canadian Government . . . . . . 13-14
Saturn . . . . . . . . . . . . . . . . . . . . . . 13-14
U.S. Government . . . . . . . . . . . 13-13
Safety Locks . . . . . . . . . . . . . . . . . . . . 2-7
Safety System Check . . . . . . . . . . 3-23
Satellite Radio . . . . . . . . . . . . . . . . . . 7-6
Scheduled Maintenance . . . . . . . 11-2
Scheduling Appointments . . . . . . 13-8
Seats
Adjustment, Front . . . . . . . . . . . . . . 3-3
Folding Seatback . . . . . . . . . . . . . . 3-8
Head Restraints . . . . . . . . . . . . . . . 3-2
Heated Front . . . . . . . . . . . . . . . . . . 3-7
Lumbar Adjustment, Front . . . . . 3-5
Power Adjustment, Front
. . . . . . 3-4
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Reclining Seatbacks . . . . . . . . . . . 3-5
Securing Child
Restraints . . . . . . . . . . . . . . 3-56, 3-58
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . .5-23
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 2-9
i-10
INDEX
Service
Accessories and
Modifications . . . . . . . . . . . . . . . .10-3
Doing Your Own Work . . . . . . . .10-4
Engine Soon Lamp . . . . . . . . . . .5-15
Maintenance Records . . . . . . .11-10
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 11-1
. . . . .12-1
Parts Identification Label Publications Ordering
Information . . . . . . . . . . . . . . . . 13-12
Scheduling Appointments . . . . .13-8
Vehicle Messages . . . . . . . . . . . .5-37
Vehicle Soon Light . . . . . . . . . . . .5-18
Servicing the
Airbag-Equipped Vehicle . . . . . 3-39
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . .9-31
Out of Park . . . . . . . . . . . . . . . . . . .9-33
Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 6-4
Spare Tire
Compact . . . . . . . . . . . . . . . . . . . . 10-73
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-11
StabiliTrak System . . . . . . . . . . . . . 9-41
StabiliTrak® Indicator Light
. . . . 5-20
Start Vehicle, Remote . . . . . . . . . . 2-4
Starter Switch Check . . . . . . . . . 10-27
Starting the Engine . . . . . . . . . . . . 9-29
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-5
Fluid, Power . . . . . . . . . . . . . . . . 10-21
Power, Warning Lights . . . . . . . .5-20
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-3
Stoplamps and Back-Up Lamps
Bulb Replacement . . . . . . . . . . 10-35
Storage Areas
Armrest . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Cargo Cover . . . . . . . . . . . . . . . . . . . 4-3
Cargo Management System . . . 4-3
Center Console . . . . . . . . . . . . . . . . 4-2
Convenience Net . . . . . . . . . . . . . . 4-4
Front
. . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel . . . . . . . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . . 4-4
Sunglasses . . . . . . . . . . . . . . . . . . . . 4-2
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-22
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-15
Sunglass Storage . . . . . . . . . . . . . . . 4-2
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System
Roof Rack . . . . . . . . . . . . . . . . . . . . . 4-4
System Check
Automatic Transmission
Shiftlock Control
. . . . . . . . . . 10-28
Tachometer . . . . . . . . . . . . . . . . . . . . 5-11
Taillamps
Bulb Replacement . . . . . . . . . . 10-35
Text Telephone (TTY) Users . . . 13-4
Theft-Deterrent Systems . . . . . . . 2-10
Immobilizer . . . . . . . . . . . . . . . . . . .2-10
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Tires
Buying New Tires . . . . . . . . . . . 10-59
Chains . . . . . . . . . . . . . . . . . . . . . . 10-64
Changing . . . . . . . . . . . . . . . . . . . 10-67
Compact Spare . . . . . . . . . . . . . 10-73
Designations . . . . . . . . . . . . . . . 10-46
Different Size . . . . . . . . . . . . . . . 10-61
If a Tire Goes Flat . . . . . . . . . . 10-65
Inflation Monitor System . . . . 10-54
Inspection . . . . . . . . . . . . . . . . . . 10-57
Tires (cont.)
Traction
Messages . . . . . . . . . . . . . . . . . . . .5-37
Pressure . . . . . . . . . . . . . . . . . . . . 10-52
Pressure Light . . . . . . . . . . . . . . . .5-21
Pressure Monitor System . . . 10-52
Rotation . . . . . . . . . . . . . . . . . . . . 10-57
Sidewall Labeling . . . . . . . . . . . 10-44
Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-47
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . 10-62
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . 10-63
Wheel Replacement . . . . . . . . 10-64
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . 10-58
Towing
Driving Characteristics . . . . . . . .9-53
Equipment . . . . . . . . . . . . . . . . . . . .9-60
General Information . . . . . . . . . .9-52
Recreational Vehicle . . . . . . . . 10-78
Trailer . . . . . . . . . . . . . . . . . . . . . . . .9-56
Trailer Sway Control (TSC) . . .9-60
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-78
Control System (TCS) . . . . . . . .9-40
Control System Warning
Light . . . . . . . . . . . . . . . . . . . . . . . .5-20
Trailer
Sway Control (TSC) . . . . . . . . . .9-60
Trailer Towing . . . . . . . . . . . . . . . . . 9-56
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . .9-35
Fluid, Automatic . . . . . . . . . . . . 10-12
Messages . . . . . . . . . . . . . . . . . . . .5-38
Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . . 13-8
Trip Odometer . . . . . . . . . . . . . . . . . 5-11
Turn and Lane-Change
Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Turn Signal
Bulb Replacement . . . . . . . . . . 10-35
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 10-62
Universal Remote System . . . . . 5-45
Operation . . . . . . . . . . . . . . . . . . . . .5-49
Programming . . . . . . . . . . . . . . . . .5-46
. . . . . . . . . . . . . . . . iv
Using this Manual
INDEX
i-11
Vehicle
Canadian Owners . . . . . . . . . . . . . . .iii
Control
. . . . . . . . . . . . . . . . . . . . . . . . 9-4
Design . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Load Limits . . . . . . . . . . . . . . . . . . .9-22
Messages . . . . . . . . . . . . . . . . . . . .5-31
Personalization . . . . . . . . . . . . . . .5-39
Remote Start . . . . . . . . . . . . . . . . . . 2-4
Security . . . . . . . . . . . . . . . . . . . . . . . 2-9
Service Soon Light . . . . . . . . . . .5-18
Towing . . . . . . . . . . . . . . . . . . . . . . 10-78
Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . 10-50
Vehicle Identification
Number (VIN) . . . . . . . . . . . . . . . . .12-1
Service Parts Identification
Label . . . . . . . . . . . . . . . . . . . . . . . .12-1
Vehicle Reminder
Messages . . . . . . . . . . . . . . . . . . . . 5-39
Ventilation, Air . . . . . . . . . . . . . . . . . . 8-9
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
i-12
INDEX
Warning Lights, Gages, and
Indicators . . . . . . . . . . . . . . . . . . . . . 5-9
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv
Cautions and Danger . . . . . . . . . . . .iv
Hazard Flashers . . . . . . . . . . . . . . . 6-3
Washer Fluid . . . . . . . . . . . . . . . . . 10-22
Washer Fluid, Low Warning
Light . . . . . . . . . . . . . . . . . . . . . . . . . 5-24
Wheels
Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . 10-63
Different Size . . . . . . . . . . . . . . . 10-61
Replacement . . . . . . . . . . . . . . . 10-64
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-58
Where to Put the Child
Restraint . . . . . . . . . . . . . . . . . . . . . 3-48
Windows . . . . . . . . . . . . . . . . . . . . . . 2-13
Power . . . . . . . . . . . . . . . . . . . . . . . .2-14
Windshield
Wiper/Washer . . . . . . . . . . . . . . . . . 5-3
Winter Driving . . . . . . . . . . . . . . . . . 9-20
Wiper Blade Replacement . . . . 10-29
Wipers
Rear Washer . . . . . . . . . . . . . . . . . . 5-5