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B. Good Battery or Remote Positive (+) and Remote Negative (−) Terminals
C. Dead Battery or Remote
Positive (+) Terminal
Vehicle Care
10-89
To disconnect the jumper cables from both vehicles, do the following: 1. Disconnect the black
negative (−) cable from the vehicle that had the dead battery.
2. Disconnect the black
negative (−) cable from the vehicle with the good battery.
3. Disconnect the red positive (+) cable from the vehicle with the good battery.
4. Disconnect the red positive (+)
cable from the other vehicle. 5. Return the positive (+) battery
terminal cover to its original position.
10-90
Vehicle Care
Towing
Towing the Vehicle To avoid damage, the disabled vehicle should be towed with all four wheels off the ground. Consult your dealer or a professional towing service if the disabled vehicle must be towed. See Roadside Service on page 13‑5 . To tow the vehicle behind another vehicle for recreational purposes — such as behind a motorhome, see “Recreational Vehicle Towing” following.
Recreational Vehicle Towing Recreational vehicle towing means towing the vehicle behind another vehicle – such as behind a motorhome. The two most common types of recreational vehicle towing are known as “dinghy towing” — towing the vehicle with all four wheels on the ground, and
Dinghy Towing
“dolly towing” — towing the vehicle with two wheels on the ground and two wheels up on a device known as a “dolly”. Here are some important things to consider before recreational vehicle towing: . What is the towing capacity of
the tow vehicle? Be sure to read the tow vehicle manufacturer's recommendations.
. What is the distance that will be travelled? Some vehicles have restrictions on how far and how long they can tow. Is the proper towing equipment going to be used? See your dealer or trailering professional for additional advice and equipment recommendations. Is the vehicle ready to be towed? Just as preparing the vehicle for a long trip, make sure the vehicle is prepared to be towed.
This full‐time four‐wheel‐drive vehicle can be dinghy towed from the front. These vehicles can also be towed by placing them on a platform trailer with all four wheels off the ground. These vehicles cannot be towed using a dolly.
5. Shift the transfer case to
N (Neutral). See Four-Wheel Drive on page 9‑46 for the proper procedure to select the N (Neutral) position for the vehicle.
6. Release the parking brake only
after the vehicle being towed is firmly attached to the tow vehicle.
7. Make sure the ignition is in
ACC/ACCESSORY.
When towing the vehicle for extended periods of time, start the vehicle as often as possible to prevent battery drain. This should only be done when the tow vehicle is parked. After towing, see “Shifting Out of NEUTRAL” under Four-Wheel Drive on page 9‑46 .
Use the following procedure to tow the vehicle: 1. Put the transmission in P (Park)
for an automatic transmission or in 1 (First) for a manual transmission.
2. Turn the engine off, but
leave the ignition in ACC/ ACCESSORY.
3. Firmly set the parking brake. 4. Securely attach the vehicle
being towed to the tow vehicle.
{ WARNING
Shifting a full‐time four‐wheel‐ drive vehicle's transfer case into N (Neutral) can cause the vehicle to roll even if the automatic transmission is in P (Park) or the manual transmission is in any gear. You or others could be injured. Make sure the parking brake is firmly set before the transfer case is shifted to N (Neutral).
Vehicle Care
10-91
Dolly Towing
Notice: Dolly towing the vehicle will damage drivetrain components. Do not dolly tow the vehicle. The vehicle cannot be dolly towed. If the vehicle must be towed behind another vehicle, use the dinghy towing procedure explained previously.
10-92
Vehicle Care
Appearance Care
Exterior Care
Cleaning Exterior Lamps/ Lenses Use only lukewarm or cold water, a soft cloth and a car washing soap to clean exterior lamps and lenses. Follow instructions under “Washing the Vehicle” later in this section. Finish Care Occasional waxing or mild polishing of the vehicle by hand may be necessary to remove residue from the paint finish. Approved cleaning products can be obtained from your dealer.
If the vehicle has a basecoat/ clearcoat paint finish, the clearcoat gives more depth and gloss to the colored basecoat. Always use waxes and polishes that are non-abrasive and made for a basecoat/clearcoat paint finish. Notice: Machine compounding or aggressive polishing on a basecoat/clearcoat paint finish may damage it. Use only non-abrasive waxes and polishes that are made for a basecoat/ clearcoat paint finish on the vehicle. Foreign materials such as calcium chloride and other salts, ice melting agents, road oil and tar, tree sap, bird droppings, chemicals from industrial chimneys, etc., can damage the vehicle's finish if they remain on painted surfaces. Wash the vehicle as soon as possible. If necessary, use non-abrasive cleaners that are marked safe for painted surfaces to remove foreign matter.
Exterior painted surfaces are subject to aging, weather and chemical fallout that can take their toll over a period of years. To keep the paint finish looking new, keep the vehicle garaged or covered whenever possible.
Protecting Exterior Bright Metal Parts Bright metal parts should be cleaned regularly to keep their luster. Wash with water or use chrome polish on chrome or stainless steel trim, if necessary. Use special care with aluminum trim. To avoid damaging protective trim, never use auto or chrome polish, steam or caustic soap to clean aluminum. A coating of wax, rubbed to high polish, is recommended for all bright metal parts.
precautions and appropriate disposal of any vehicle care product. Rinse the vehicle well, before washing and after to remove all cleaning agents completely. If they are allowed to dry on the surface, they could stain. Dry the finish with a soft, clean chamois or an all-cotton towel to avoid surface scratches and water spotting. High pressure car washes could cause water to enter the vehicle. Avoid using high pressure washes closer than 30 cm (12 inches) to the surface of the vehicle. Use of power washers exceeding 8,274 kPa (1,200 psi) can result in damage or removal of paint and decals.
Vehicle Care
10-93
Notice: Conveyor systems on some automatic car washes could damage the vehicle. There may not be enough clearance for the undercarriage. Check with the car wash manager before using the automatic car wash. Weatherstrips Silicone grease on weatherstrips will make them last longer, seal better, and not stick or squeak. Apply silicone grease with a clean cloth. During very cold, damp weather frequent application may be required. See “Fluids and Lubricants” in the Index of the “Maintenance and Warranty and Owner assistance Information” manual.
Washing the Vehicle To preserve the vehicle's finish, keep it clean by washing it often. Do not wash the vehicle in direct sunlight and use a car washing soap. Notice: Certain cleaners contain chemicals that can damage the emblems or nameplates on the vehicle. Check the cleaning product label. If it states that it should not be used on plastic parts, do not use it on the vehicle or damage may occur and it would not be covered by the warranty. Do not use cleaning agents that are petroleum based or that contain acid or abrasives, as they can damage the paint, metal or plastic on the vehicle. Approved cleaning products can be obtained from your dealer. Follow all manufacturer directions regarding correct product usage, necessary safety
10-94
Vehicle Care
Wheels and Trim — Aluminum or Chrome The vehicle may have either aluminum or chrome-plated wheels. Keep the wheels clean using a soft clean cloth with mild soap and water. Rinse with clean water. After rinsing thoroughly, dry with a soft clean towel. A wax may then be applied. Notice: Chrome wheels and other chrome trim may be damaged if the vehicle is not washed after driving on roads that have been sprayed with magnesium, calcium or sodium chloride. These chlorides are used on roads for conditions such as ice and dust. Always wash the vehicle's chrome with soap and water after exposure.
Notice: Using strong soaps, chemicals, abrasive polishes, cleaners, brushes, or cleaners that contain acid on aluminum or chrome-plated wheels, could damage the surface of the wheel(s). The repairs would not be covered by the vehicle warranty. Use only approved cleaners on aluminum or chrome-plated wheels. The surface of these wheels is similar to the painted surface of the vehicle. Do not use strong soaps, chemicals, abrasive polishes, abrasive cleaners, cleaners with acid, or abrasive cleaning brushes on them because the surface could be damaged. Do not use chrome polish on aluminum wheels.
Notice: Using chrome polish on aluminum wheels could damage the wheels. The repairs would not be covered by the vehicle warranty. Use chrome polish on chrome wheels only. Use chrome polish only on chrome-plated wheels, but avoid any painted surface of the wheel, and buff off immediately after application. Notice: Driving the vehicle through an automatic car wash that has silicone carbide tire cleaning brushes, could damage the aluminum or chrome-plated wheels. The repairs would not be covered by the vehicle warranty. Never drive a vehicle that has aluminum or chrome-plated wheels through an automatic car wash that uses silicone carbide tire cleaning brushes.
Windshield, Backglass, and Wiper Blades Clean the outside of the windshield and backglass with glass cleaner. Clean the rubber blades using a lint free cloth or paper towel soaked with windshield washer fluid or a mild detergent. Wash the windshield thoroughly when cleaning the blades. Bugs, road grime, sap, and a buildup of vehicle wash/wax treatments may cause wiper streaking. Replace the wiper blades if they are worn or damaged. Wipers can be damaged by: . Extreme dusty conditions . Sand and salt . Heat and sun . Snow and ice, without proper
removal
Tires Use a stiff brush with tire cleaner to clean the tires. Notice: Using petroleum-based tire dressing products on the vehicle may damage the paint finish and/or tires. When applying a tire dressing, always wipe off any overspray from all painted surfaces on the vehicle. Sheet Metal Damage If the vehicle is damaged and requires sheet metal repair or replacement, make sure the body repair shop applies anti-corrosion material to parts repaired or replaced to restore corrosion protection. Original manufacturer replacement parts will provide the corrosion protection while maintaining the vehicle warranty.
Vehicle Care
10-95
Finish Damage Any stone chips, fractures or deep scratches in the finish should be repaired right away. Bare metal will corrode quickly and may develop into major repair expense. Minor chips and scratches can be repaired with touch-up materials available from your dealer. Larger areas of finish damage can be corrected in your dealer's/retailer's body and paint shop. Underbody Maintenance Chemicals used for ice and snow removal and dust control can collect on the underbody. If these are not removed, corrosion and rust can develop on the underbody parts such as fuel lines, frame, floor pan, and exhaust system even though they have corrosion protection.
10-96
Vehicle Care
At least every spring, flush these materials from the underbody with plain water. Clean any areas where mud and debris can collect. Dirt packed in close areas of the frame should be loosened before being flushed. Your dealer or an underbody car washing system can do this. Chemical Paint Spotting Some weather and atmospheric conditions can create a chemical fallout. Airborne pollutants can fall upon and attack painted surfaces on the vehicle. This damage can take two forms: blotchy, ring-shaped discolorations, and small, irregular dark spots etched into the paint surface.
Interior Care The vehicle's interior will continue to look its best if it is cleaned often. Dust and dirt can accumulate on the upholstery and cause damage to the carpet, fabric, leather, and plastic surfaces. Stains should be removed quickly as extreme heat could cause them to set rapidly. Lighter colored interiors may require more frequent cleaning. Newspapers and garments that can transfer color to home furnishings can also transfer color to the vehicle's interior. Remove dust from small buttons and knobs with a small brush with soft bristles. Your dealer has products for cleaning the vehicle's interior. When cleaning the vehicle's interior, only use cleaners specifically designed for the surfaces that are being cleaned. Permanent damage can
result from using cleaners on surfaces for which they were not intended. Apply the cleaner directly to the cleaning cloth to prevent over-spray. Remove any accidental over-spray from other surfaces immediately. Notice: Using abrasive cleaners when cleaning glass surfaces on the vehicle, could scratch the glass and/or cause damage to the rear window defogger. When cleaning the glass on the vehicle, use only a soft cloth and glass cleaner. Cleaners can contain solvents that can become concentrated in the vehicle's interior. Before using cleaners, read and adhere to all safety instructions on the label. While cleaning the vehicle's interior, maintain adequate ventilation by opening the vehicle's doors and windows.
Do not clean the interior using the following cleaners or techniques: . Never use a knife or any other
sharp object to remove a soil from any interior surface.
. Never use a stiff brush. It can cause damage to the vehicle's interior surfaces.
. Never apply heavy pressure or
rub aggressively with a cleaning cloth. Use of heavy pressure can damage the interior and does not improve the effectiveness of soil removal.
. Use only mild, neutral-pH soaps.
Avoid laundry detergents or dishwashing soaps with degreasers. Using too much soap will leave a residue that leaves streaks and attracts dirt. For liquid cleaners, about 20 drops per 3.78 L (1 gal) of water is a good guide.
. Do not heavily saturate the upholstery while cleaning.
. Damage to the vehicle's interior may result from the use of many organic solvents such as naptha, alcohol, etc. Fabric/Carpet Use a vacuum cleaner with a soft brush attachment to remove dust and loose dirt. A canister vacuum with a beater bar in the nozzle may only be used on floor carpet and carpeted floor mats. For soils, always try to remove them first with plain water or club soda. Before cleaning, gently remove as much of the soil as possible using one of the following techniques:
For liquids: gently blot the remaining soil with a paper towel. Allow the soil to absorb into the paper towel until no more can be removed. For solid dry soils: remove as much as possible and then vacuum.
Vehicle Care
10-97
To clean: 1. Saturate a lint-free, clean white
cloth with water or club soda.
2. Remove excess moisture. 3. Start on the outside edge of the
soil and gently rub toward the center. Continue cleaning, using a clean area of the cloth each time it becomes soiled.
4. Continue to gently rub the
5.
soiled area. If the soil is not completely removed, use a mild soap solution and repeat the cleaning process with plain water. If any of the soil remains, a commercial fabric cleaner or spot lifter may be necessary. Test a small hidden area for colorfastness before using a commercial upholstery cleaner or spot lifter. If the locally cleaned area gives any impression that a ring formation may result, clean the entire surface.
10-98
Vehicle Care
A paper towel can be used to blot excess moisture from the fabric or carpet after the cleaning process. Leather To remove dust, a soft cloth dampened with water can be used. If a more thorough cleaning is necessary, a soft cloth dampened with a mild soap solution can be used. Allow the leather to dry naturally. Do not use heat, steam, or spot lifters or spot removers, or shoe polish on leather. Many commercial leather cleaners and coatings that are sold to preserve and protect leather may permanently change the appearance and feel of the leather and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean the vehicle's interior because they can alter the appearance by increasing the gloss in a non-uniform manner.
Instrument Panel, Vinyl, and Other Plastic Surfaces To remove dust, a soft cloth dampened with water can be used. If a more thorough cleaning is necessary, a clean soft cloth dampened with a mild soap solution can be used to gently remove dust and dirt. Never use spot lifters or removers on plastic surfaces. Many commercial cleaners and coatings that are sold to preserve and protect soft plastic surfaces may permanently change the appearance and feel of the interior and are not recommended. Do not use silicone or wax-based products, or those containing organic solvents to clean the vehicle's interior because they can alter the appearance by increasing the gloss in a non-uniform manner.
Some commercial products may increase gloss on the instrument panel. The increase in gloss may cause annoying reflections in the windshield and even make it difficult to see through the windshield under certain conditions. Care of Safety Belts Keep belts clean and dry. { WARNING
Do not bleach or dye safety belts. It may severely weaken them. In a crash, they might not be able to provide adequate protection. Clean safety belts only with mild soap and lukewarm water.
Service and Maintenance
General Information
General Information . . . . . . . . . . 11-1
Scheduled Maintenance
Scheduled Maintenance . . . . . 11-2
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . 11-8
Maintenance Replacement
Parts . . . . . . . . . . . . . . . . . . . . . . 11-10
Maintenance Records
Maintenance Records . . . . . . 11-11
Service and Maintenance
11-1
General Information Notice: Maintenance intervals, checks, inspections, recommended fluids, and lubricants are necessary to keep this vehicle in good working condition. Damage caused by failure to follow scheduled maintenance might not be covered by the vehicle warranty. As the vehicle owner, you are responsible for the scheduled maintenance in this section. We recommend having your dealer/ retailer perform these services. Proper vehicle maintenance helps to keep the vehicle in good working condition, improves fuel economy, and reduces vehicle emissions for better air quality.
Because of all the different ways people use vehicles, maintenance needs vary. The vehicle might need more frequent checks and services. Please read the information under Scheduled Maintenance. To keep the vehicle in good condition, see your dealer/retailer. The maintenance schedule is for vehicles that: . Carry passengers and cargo within recommended limits on the Tire and Loading Information label. See Vehicle Load Limits on page 9‑27 .
. Are driven on reasonable road
surfaces within legal driving limits.
11-2
Service and Maintenance
. Are driven off-road in the
recommended manner. See Off-Road Driving on page 9‑7.
. Use the recommended fuel. See Recommended Fuel on page 9‑64 .
{ WARNING
Performing maintenance work can be dangerous. Some jobs can cause serious injury. Perform maintenance work only if you have the required know-how and the proper tools and equipment. If in doubt, see your dealer to have a qualified technician do the work. See Doing Your Own Service Work on page 10‑4.
At your dealer/retailer, you can be certain that you will receive the highest level of service available.
Your dealer/retailer has specially trained service technicians, uses genuine replacement parts, as well as, up to date tools and equipment to ensure fast and accurate diagnostics. The proper replacement parts, fluids, and lubricants to use are listed in Recommended Fluids and Lubricants on page 11‑8 and Maintenance Replacement Parts on page 11‑10. We recommend the use of genuine parts from your dealer/retailer.
Rotation of New Tires To maintain ride, handling, and performance of the vehicle, it is important that the first rotation service for new tires be performed when they have 8 000 to 13 000 km (5,000 to 8,000 miles). See Tire Rotation on page 10‑57.
Scheduled Maintenance
When the Change Oil Message Displays Change engine oil and filter. See Engine Oil on page 10‑9 . An Emission Control Service. When the “Change Oil” message displays, service is required for the vehicle as soon as possible, within the next 1 000 km/600 miles. If driving under the best conditions, the engine oil life system might not indicate the need for vehicle service for more than a year. The engine oil and filter must be changed at least once a year and the oil life system must be reset. Your dealer has trained service technicians who will perform this work and reset the system. If the engine oil life system is reset accidentally, service the vehicle within 5 000 km/3,000 miles since the last service. Reset the oil
Service and Maintenance
11-3
life system whenever the oil is changed. See Engine Oil Life System on page 10‑11. When the “Change Oil” message displays, certain services, checks, and inspections are required. The services described for Maintenance I should be performed at every engine oil change. The services described for Maintenance II should be performed when: . Maintenance I was performed the last time the engine oil was changed. It has been 10 months or more since the “Change Oil” message has displayed or since the last service.
Maintenance I . Change engine oil and filter.
See Engine Oil on page 10‑9 . An Emission Control Service.
. Engine coolant level check. See Engine Coolant on page 10‑19.
. Windshield washer fluid level check. See Washer Fluid on page 10‑25. Tire inflation check. See Tire Pressure on page 10‑51. Tire wear inspection. See Tire Inspection on page 10‑57.
. Rotate tires. See Tire Rotation
on page 10‑57. Fluids visual leak check (or every 12 months, whichever occurs first). A leak in any system must be repaired and the fluid level checked. . Engine air cleaner filter
inspection (vehicles driven in dusty conditions only). See Engine Air Cleaner/Filter on page 10‑17.
. Brake system inspection
(or every 12 months, whichever occurs first).
Maintenance II . Perform all services described in
Maintenance I.
. Steering and suspension
inspection. Visual inspection for damaged, loose, or missing parts or signs of wear. Lubricate the front suspension, steering linkage, and parking brake cable guides. Control arm ball joints require lubrication but should not be lubricated unless their temperature is −12°C (10°F) or higher, or they could be damaged.
. Engine cooling system
inspection. Visual inspection of hoses, pipes, fittings, and clamps and replacement, if needed.
11-4
Service and Maintenance
. Windshield wiper blade
inspection for wear, cracking, or contamination and windshield and wiper blade cleaning, if contaminated. See Exterior Care on page 10‑92. Worn or damaged wiper blade replacement. See Wiper Blade Replacement on page 10‑32. . Body hinges and latches, key
lock cylinders, folding seat hardware, and rear compartment hinges, linkage, and handle pivot points lubrication. See Recommended Fluids and Lubricants on page 11‑8 . More frequent lubrication may be required when vehicle is exposed to a corrosive environment. Applying silicone grease on weatherstrips with a clean cloth makes them last longer, seal better, and not stick or squeak.
. Restraint system component
check. See Safety System Check on page 3‑26.
. Automatic transmission fluid level check and adding fluid, if needed. See Automatic Transmission Fluid on page 10‑12. Four‐wheel drive vehicles: Transfer case fluid level check and adding fluid, if needed.
. Engine air cleaner filter
inspection. See Engine Air Cleaner/Filter on page 10‑17. Additional Required Services
At Each Fuel Stop . Engine oil level check. See
Engine Oil on page 10‑9.
. Engine coolant level check. See Engine Coolant on page 10‑19.
. Windshield washer fluid level check. See Washer Fluid on page 10‑25.
Once a Month
Tire inflation check. See Tire Pressure on page 10‑51. Tire wear inspection. See Tire Inspection on page 10‑57.
Once a Year . See Starter Switch Check on
page 10‑30.
. See Automatic Transmission
Shift Lock Control System Check on page 10‑30.
. See Ignition Transmission Lock
Check on page 10‑31.
. See Park Brake and P (Park)
Mechanism Check on page 10‑31.
. Engine cooling system and
pressure cap pressure check. Radiator and air conditioning condenser outside cleaning. See Cooling System on page 10‑18.
Service and Maintenance
11-5
. Exhaust system and nearby heat
shields inspection for loose or damaged components.
. Accelerator pedal check for
damage, high effort, or binding. Replace if needed.
First Engine Oil Change After Every 40 000 km/25,000 Miles Fuel system inspection for damage or leaks.
First Engine Oil Change After Every 80 000 km/50,000 Miles . Engine air cleaner filter
replacement. See Engine Air Cleaner/Filter on page 10‑17. . Automatic transmission fluid change (severe service) for vehicles mainly driven in heavy city traffic in hot weather, in hilly or mountainous terrain, when frequently towing a trailer, or used for taxi, police, or delivery service. See Automatic Transmission Fluid on page 10‑12.
Four‐wheel drive only: Transfer case fluid change. Check vent hose at transfer case for kinks and proper installation. Check to be sure vent hose is unobstructed, clear, and free of debris. During any maintenance, if a power washer is used to clean mud and dirt from the underbody, care should be taken to not directly spray the transfer case output seals. High pressure water can overcome the seals and contaminate the transfer case fluid. Contaminated fluid will decrease the life of the transfer case and should be replaced.
First Engine Oil Change After Every 160 000 km/100,000 Miles . Automatic transmission fluid
change (normal service). See Automatic Transmission Fluid on page 10‑12.
. Rear axle fluid change (normal
service). See Rear Axle on page 10‑29.
. Spark plug replacement and spark plug wires inspection. An Emission Control Service.
First Engine Oil Change After Every 240 000 km/150,000 Miles . Engine cooling system drain,
flush, and refill, cooling system and cap pressure check, and cleaning of outside of radiator and air conditioning condenser (or every 5 years, whichever occurs first). See Cooling System on page 10‑18. An Emission Control Service.
. Engine accessory drive belt
inspection for fraying, excessive cracks, or obvious damage and replacement, if needed. An Emission Control Service.
11-6
Service and Maintenance
Service
Maintenance I
II
Maintenance
Change engine oil and filter. Reset oil life system. Engine coolant level check. Windshield washer fluid level check. Tire inflation pressures check. Tire wear inspection. Rotate tires. Fluids visual leak check. Engine air cleaner filter inspection (vehicles driven in dusty conditions only). Brake system inspection. Body components lubrication. Steering and suspension inspection.
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•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Service and Maintenance
11-7
Service
Maintenance I
II
Maintenance
Chassis components lubrication. Engine cooling system inspection. Windshield wiper blades inspection. Body components lubrication. Restraint system components check. Automatic transmission fluid level check. Four‐wheel drive only: Transfer case fluid level check. Engine air cleaner filter inspection (vehicles not driven in dusty conditions).
•
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•
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11-8
Service and Maintenance
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
Usage
Engine Oil
Engine Coolant
Hydraulic Brake System
Windshield Washer
Hydraulic Power Steering System
Automatic Transmission
Manual Transmission
Hydraulic Clutch System
Fluid/Lubricant
Engine oil which meets GM Standard GM6094M and displays the American Petroleum Institute Certified for Gasoline Engines starburst symbol. To determine the proper viscosity for your vehicle's engine, see Engine Oil on page 10‑9. 50/50 mixture of clean, drinkable water and use only DEX-COOL® Coolant. See Engine Coolant on page 10‑19
DOT 3 Hydraulic Brake Fluid (GM Part No. U.S. 12377967, in Canada 89021320). Optikleen® Washer Solvent. GM Power Steering Fluid (GM Part No. U.S. 89021184, in Canada 89021186). DEXRON®‐VI Automatic Transmission Fluid. Manual Transmission Fluid (GM Part No. U.S. 89021806, in Canada 89021807). Hydraulic Clutch Fluid (GM Part No. U.S. 12345347, in Canada 10953517) or equivalent DOT-3 brake fluid.Service and Maintenance
11-9
Usage
Key Lock Cylinders
Chassis Lubrication
Front and Rear Axle
Transfer Case
Hood Hinges
Outer Endgate Handle Pivot Points
Weatherstrip Conditioning
Weatherstrip Squeaks
Fluid/Lubricant
Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. SAE 75W-90 Synthetic Axle Lubricant (GM Part No. U.S. 89021677, in Canada 89021678). DEXRON®‐VI Automatic Transmission Fluid. Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in Canada 10953474). Weatherstrip Lubricant (GM Part No. U.S. 3634770, in Canada 10953518) or Dielectric Silicone Grease (GM Part No. U.S. 12345579, in Canada 992887). Synthetic Grease with Teflon, Superlube (GM Part No. U.S. 12371287, in Canada 10953437).
11-10
Service and Maintenance
Maintenance Replacement Parts Replacement parts identified below by name, part number or specification can be obtained from your dealer.
Part
GM Part Number
ACDelco Part Number
Engine Air Cleaner/Filter
3.7L L5 and 5.3L V8 Engine
Engine Oil Filter
3.7L L5 Engine 5.3L V8 Engine
Spark Plugs
3.7L L5 Engine 5.3L V8 Engine
Wiper Blades
Front Driver Side – 42.5 cm (16.7 in) Front Passenger Side – 40.0 cm (15.7 in) Rear – 30.0 cm (11.8 in)
15942429
19210285
8901752412625058
1262125810389562
10389563
10389570—
PF61
PF4841-103
41-110—
—
—
Service and Maintenance
11-11
Maintenance Records After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. Retain all maintenance receipts.
Date
Odometer Reading
Serviced By
Services Performed
Maintenance Record
11-12
Service and Maintenance
Date
Odometer Reading
Serviced By
Services Performed
Maintenance Record (cont'd)
Date
Odometer Reading
Serviced By
Services Performed
Maintenance Record (cont'd)
Service and Maintenance
11-13
11-14
Service and Maintenance
Date
Odometer Reading
Serviced By
Services Performed
Maintenance Record (cont'd)
Technical Data
Vehicle Identification
Vehicle Identification
Vehicle Identification
Number (VIN) . . . . . . . . . . . . . . 12-1
Service Parts Identification
Label . . . . . . . . . . . . . . . . . . . . . . . 12-1
Vehicle Data
Capacities and
Specifications . . . . . . . . . . . . . . 12-2
Engine Drive Belt Routing . . . 12-4Vehicle Identification Number (VIN)
This legal identifier is in the front corner of the instrument panel, on the left side of the vehicle. It can be seen through the windshield from outside. The VIN also appears on the Vehicle Certification and Service Parts labels and certificates of title and registration.
Technical Data
12-1
Engine Identification The eighth character in the VIN is the engine code. This code identifies the vehicle's engine, specifications, and replacement parts. See “Engine Specifications” under Capacities and Specifications on page 12‑2 for the vehicle's engine code.
Service Parts Identification Label This label, on the inside of the glove box, has the following information: . Vehicle Identification
Number (VIN)
. Model designation . Paint information . Production options and special
equipment
Do not remove this label from the vehicle.
12-2
Technical Data
Vehicle Data
Capacities and Specifications The following approximate capacities are given in English and metric. Please refer to Recommended Fluids and Lubricants on page 11‑8 for more information.
Capacities and Specifications
Capacities
Application
Metric
English
Air Conditioning Refrigerant R134a
Cooling System
3.7L L5 Engine 5.3L V8 Engine
Engine Oil with Filter
3.7L L5 and 5.3L V8 Engines
Fuel Tank
H3
H3TFor the air conditioning system refrigerant charge amount, see the refrigerant caution label located
under the hood. See your dealer for more
information.
9.5 L 13.5 L
5.7 L
87.1 L 102.2 L
10.0 qt 14.3 qt
6.0 qt
23.0 gal 27.0 gal
Technical Data
12-3
Capacities and Specifications (cont'd)
Capacities
Application
Transfer Case Transmission
3.7L L5 and 5.3L V8, Automatic Transmission (Pan Removal and Filter Replacement) 3.7L L5, Manual Transmission (Drain and Refill)
Metric 1.5 L
4.7 L
2.4 L
Wheel Nut Torque All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this manual.
140 Y
English
1.6 qt
5.0 qt
2.5 qt 100 lb ft
Engine Specifications
Engine
VIN Code
Transmission
Spark Plug Gap
3.7L L5
5.3L V8
Automatic
Manual
Automatic
1.01 mm (0.040 in)
1.01 mm (0.040 in)
12-4
Technical Data
Engine Drive Belt Routing
3.7L L5 Engine
5.3L V8 Engine
Customer Information
Customer Information
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . 13-1
Customer Assistance
Offices . . . . . . . . . . . . . . . . . . . . . 13-3
Customer Assistance for Text
Telephone (TTY) Users . . . . . 13-4
Online Owner Center . . . . . . . . 13-4
Roadside Service . . . . . . . . . . . . 13-5
Scheduling ServiceAppointments . . . . . . . . . . . . . . 13-8
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . 13-8
Collision Damage Repair . . . 13-10
Service PublicationsOrdering Information . . . . . . 13-12
Reporting Safety Defects Reporting Safety Defects to
the United States Government . . . . . . . . . . . . . . . 13-13
Reporting Safety Defects to
the Canadian Government . . . . . . . . . . . . . . . 13-14
Reporting Safety Defects to
General Motors . . . . . . . . . . . 13-14
Vehicle Data Recording and Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-15
Event Data Recorders . . . . . . 13-15
OnStar® . . . . . . . . . . . . . . . . . . . . 13-16
Navigation System . . . . . . . . . 13-16
Radio FrequencyIdentification (RFID) . . . . . . . 13-16
Radio Frequency
Statement . . . . . . . . . . . . . . . . . 13-16
Customer Information
13-1
Customer Information
Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to HUMMER. Normally, any concerns with the sales transaction or the operation of the vehicle will be resolved by the dealer's sales or service departments. Sometimes, however, despite the best intentions of all concerned, misunderstandings can occur. If your concern has not been resolved to your satisfaction, the following steps should be taken: STEP ONE: Discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the sales, service or parts manager, contact the owner of the dealership or the general manager.
13-2
Customer Information
If after contacting a
STEP TWO: member of dealership management, it appears your concern cannot be resolved by the dealership without further help, call the HUMMER Consumer Relations Manager at 1-866-HUMMER6 (486-6376), Customer Assistance prompt. In Canada, call GM of Canada Customer Communication Centre at 1-800-263-3777 (English), or 1-800-263-7854 (French). We encourage you to call the toll-free number in order to give your inquiry prompt attention. Have the following information available to give the Customer Assistance Representative: . Vehicle Identification Number
(VIN). This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.
. Dealership name and location . Vehicle delivery date and
present mileage
When contacting HUMMER, please remember that your concern will likely be resolved at a dealer's facility. That is why we suggest you follow Step One first if you have a concern. STEP THREE — U.S. Owners: Both HUMMER and your dealer are committed to making sure you are completely satisfied with your new vehicle. However, if you continue to remain unsatisfied after following the procedure outlined in Steps One and Two, you can file with the Better Business Bureau (BBB) Auto Line Program to enforce any additional rights you may have.
The BBB Auto Line Program is an out of court program administered by the Council of Better Business Bureaus to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty. Although you may be required to resort to this informal dispute resolution program prior to filing a court action, use of the program is free of charge and your case will generally be heard within 40 days. If you do not agree with the decision given in your case, you may reject it and proceed with any other venue for relief available to you.
Customer Information
13-3
Canada – Customer Assistance General Motors of Canada Limited Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
www.gmcanada.com 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800-263-3830 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-800-268-6800
Overseas – Customer Assistance Please contact the local General Motors Business Unit.Contact the BBB Auto Line Program using the toll-free telephone number or write them at: BBB Auto Line Program Council of Better Business Bureaus, Inc. 4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1838
Telephone: 1-800- 955-5100
dr.bbb.org/goauto This program is available in all 50 states and the District of Columbia. Eligibility is limited by vehicle age, mileage, and other factors. General Motors reserves the right to change eligibility limitations and/or discontinue its participation in this program. Your inquiry should be accompanied by the Vehicle Identification Number (VIN).Customer Assistance Offices HUMMER encourages customers to call the toll-free number for assistance. However, if a customer wishes to write or e-mail HUMMER, refer to the addresses below. United States – Customer Assistance HUMMER Customer Assistance Center P.O. Box 33177
Detroit, MI 48232-5177
www.HUMMER.com 1-866-HUMMER6 (1-866-486-6376) 1-800-833-6537 (For Text Telephone devices (TTYs)) Roadside Assistance: 1-866-HUMMER6 (1-866-486-6376) From Puerto Rico: 1-800-496-9992 (English) 1-800-496-9993 (Spanish) From U.S. Virgin Islands: 1-800-496-999413-4
Customer Information
Mexico, Central America and Caribbean Islands/Countries (Except Puerto Rico and U.S. Virgin Islands) – Customer Assistance General Motors de Mexico, S. de R.L. de C.V. Customer Assistance Center Paseo de la Reforma # 2740
Col. Lomas de Bezares C.P. 11910, Mexico, D.F. 01-800-508-0000
Long Distance: 011-52-53 29 0 800Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), HUMMER has TTY equipment available at its Customer Assistance Center. Any TTY user in the U.S. can communicate with HUMMER by dialing: 1-800-833-6537. (TTY users in Canada can dial 1-800-263-3830.)
Online Owner Center
Online Owner Center (U.S.) — www.gmownercenter.com/ hummer Information and services customized for your specific vehicle — all in one convenient place. . Digital owner manual, warranty
information, and more
. Online service and maintenance
records Find HUMMER dealers for service nationwide
. Exclusive privileges and offers . Recall notices for your specific
vehicle
. OnStar® and GM Cardmember Services Earnings summaries
Other Helpful Links: HUMMER — www.hummer.com HUMMER Merchandise — www.hummerstuff.com
Roadside Service For U.S. purchased vehicles, call 1‐866‐HUMMER6 (486‐6376); (Text Telephone (TTY): 1-888-889-2438). For Canadian purchased vehicles, call 1‐800‐268‐6800. Service is available 24 hours a day, 365 days a year.
Calling for Assistance When calling Roadside Assistance, have the following information ready: . Your name, home address, and
home telephone number Telephone number of your location Location of the vehicle
. Model, year, color, and license
plate number of the vehicle . Odometer reading, Vehicle
Identification Number (VIN), and delivery date of the vehicle . Description of the problem
Customer Information
13-5
Coverage Services are provided up to 5 years/100,000 miles (160 000 km), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission from the owner is not covered. Roadside Assistance is not a part of the New Vehicle Limited Warranty. HUMMER and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification. HUMMER and General Motors of Canada Limited reserve the right to limit services or payment to an owner or driver if they decide the claims are made too often, or the same type of claim is made many times.
13-6
Customer Information
Services Provided . Emergency Fuel Delivery:
Delivery of enough fuel for the vehicle to get to the nearest service station. Lock‐Out Service: Service is provided to unlock the vehicle if you are locked out. A remote unlock may be available if you have OnStar®. For security reasons, the driver must present identification before this service is given.
. Emergency Tow From a Public
Road or Highway: Tow to the nearest HUMMER dealer for warranty service, or if the vehicle was in a crash and cannot be driven.
Flat Tire Change: Service is provided to change a flat tire with spare tire. The spare tire, if equipped, must be in good condition and properly inflated. It is your responsibility for the repair or replacement of the tire if it is not covered by the warranty.
. Battery Jump Start: Service is
provided to jump start a dead battery. Trip Routing Service: Detailed maps of North America are provided when requested either with the most direct route or the most scenic route. Additional travel information is also available. Allow three weeks for delivery.
Trip Interruption Benefits and Assistance: If your trip is interrupted due to a warranty failure, incidental expenses may be reimbursed during the 5 year/100,000 miles (160 000 km) Powertrain warranty period. Items considered are hotel, meals, and rental car.
HUMMER Technician Roadside Service (U.S. only) HUMMER's exceptional Roadside Service is more than an auto club or towing service. It provides every HUMMER owner in the United States with the advantage of contacting a HUMMER advisor and, where available, a HUMMER trained dealer technician who can provide on-site service.
Customer Information
13-7
. Alternative Service:
If assistance cannot be provided right away, the Roadside Assistance advisor may give you permission to get local emergency road service. You will receive payment, up to $100, after sending the original receipt to Roadside Assistance. Mechanical failures may be covered, however any cost for parts and labor for repairs not covered by the warranty are the owner responsibility.
A dealer technician will travel to your location within a 30 mile radius of a participating HUMMER dealership. If beyond this radius, we will arrange to have your vehicle towed to the nearest HUMMER dealership. Each technician travels with a specially equipped service vehicle complete with the necessary HUMMER parts and tools required to handle most roadside repairs. Services Not Included in Roadside Assistance
Impound towing caused by violation of any laws. Legal fines.
. Mounting, dismounting or
changing of snow tires, chains, or other traction devices. Towing or services for vehicles driven on a non-public road or highway.
Services Specific to Canadian Purchased Vehicles
Fuel delivery: Reimbursement is approximately $5 Canadian. Diesel fuel delivery may be restricted. Propane and other fuels are not provided through this service. Lock-Out Service: Vehicle registration is required. Trip Routing Service: Limit of six requests per year. Trip Interruption Benefits and Assistance: Pre-authorization, original detailed receipts, and a copy of the repair orders are required. Once authorization has been received, the Roadside Assistance advisor will help you make arrangements and explain how to receive payment.
13-8
Customer Information
Scheduling Service Appointments When your vehicle requires warranty service, contact your dealer and request an appointment. By scheduling a service appointment and advising your service consultant of your transportation needs, your dealer can help minimize your inconvenience. If your vehicle cannot be scheduled into the service department immediately, keep driving it until it can be scheduled for service, unless, of course, the problem is safety-related. If it is, please call your dealership/retailer, let them know this, and ask for instructions. If the dealer requests you to bring the vehicle for service, you are urged to do so as early in the work day as possible to allow for the same day repair.
Courtesy Transportation Program To enhance your ownership experience, we and our participating dealers are proud to offer Courtesy Transportation, a customer support program for vehicles with the Bumper to Bumper (Base Warranty Coverage period in Canada) and extended powertrain, and hybrid specific warranty in both the U.S. and Canada. Several courtesy transportation options are available to assist in reducing your inconvenience when warranty repairs are required. Courtesy Transportation is not a part of the New Vehicle Limited Warranty. A separate booklet entitled “Warranty and Owner Assistance Information” furnished with each new vehicle provides detailed warranty coverage information.
Transportation Options Warranty service can generally be completed while you wait. However, if you are unable to wait, HUMMER helps to minimize your inconvenience by providing several transportation options. Depending on the circumstances, your dealer can offer you one of the following:
Shuttle Service Shuttle service is the preferred means of offering Courtesy Transportation. Dealers may provide you with shuttle service to get you to your destination with minimal interruption of your daily schedule. This includes one‐way or round trip shuttle service within reasonable time and distance parameters of the dealer's area.
Public Transportation or Fuel Reimbursement If your vehicle requires overnight warranty repairs, and public transportation is used instead of the dealer's shuttle service, the expense must be supported by original receipts and can only be up to the maximum amount allowed by HUMMER for shuttle service. In addition, for U.S. customers, should you arrange transportation through a friend or relative, limited reimbursement for reasonable fuel expenses may be available. Claim amounts should reflect actual costs and be supported by original receipts. See your dealer for information regarding the allowance amounts for reimbursement of fuel or other transportation costs.
Courtesy Rental Vehicle Your dealer may arrange to provide you with a courtesy rental vehicle or reimburse you for a rental vehicle that you obtain if your vehicle is kept for an overnight warranty repair. Rental reimbursement will be limited and must be supported by original receipts. This requires that you sign and complete a rental agreement and meet state/provincial, local, and rental vehicle provider requirements. Requirements vary and may include minimum age requirements, insurance coverage, credit card, etc. You are responsible for fuel usage charges and may also be responsible for taxes, levies, usage fees, excessive mileage, or rental usage beyond the completion of the repair. It may not be possible to provide a like-vehicle as a courtesy rental.
Customer Information
13-9
Additional Program Information All program options, such as shuttle service, may not be available at every dealer. Please contact your dealer for specific information about availability. All Courtesy Transportation arrangements will be administered by appropriate dealer personnel. HUMMER reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion.
13-10
Customer Information
Collision Damage Repair If your vehicle is involved in a collision and it is damaged, have the damage repaired by a qualified technician using the proper equipment and quality replacement parts. Poorly performed collision repairs will diminish your vehicle's resale value, and safety performance can be compromised in subsequent collisions. Collision Parts Genuine Collision parts are new parts made with the same materials and construction methods as the parts with which your vehicle was originally built. Genuine Collision parts are your best choice to ensure that your vehicle's designed appearance, durability and safety are preserved. The use of Genuine parts can help maintain your HUMMER New Vehicle Warranty.
Recycled original equipment parts may also be used for repair. These parts are typically removed from vehicles that were total losses in prior crashes. In most cases, the parts being recycled are from undamaged sections of the vehicle. A recycled original equipment part, may be an acceptable choice to maintain your vehicle's originally designed appearance and safety performance, however, the history of these parts is not known. Such parts are not covered by your HUMMER New Vehicle Limited Warranty, and any related failures are not covered by that warranty. Aftermarket collision parts are also available. These are made by companies other than HUMMER and may not have been tested for your vehicle. As a result, these parts may fit poorly, exhibit premature durability/corrosion problems, and may not perform properly in subsequent collisions.
Aftermarket parts are not covered by your HUMMER New Vehicle Limited Warranty, and any vehicle failure related to such parts are not covered by that warranty. Repair Facility HUMMER also recommends that you choose a collision repair facility that meets your needs before you ever need collision repairs. Your HUMMER dealer may have a collision repair center with trained technicians and state of the art equipment, or be able to recommend a collision repair center that has trained technicians and comparable equipment.
Insuring Your Vehicle Protect your investment in your HUMMER vehicle with comprehensive and collision insurance coverage. There are significant differences in the quality of coverage afforded by various insurance policy terms. Many insurance policies provide reduced protection to your HUMMER vehicle by limiting compensation for damage repairs by using aftermarket collision parts. Some insurance companies will not specify aftermarket collision parts. When purchasing insurance, we recommend that you assure your vehicle will be repaired with original equipment collision parts. If such insurance coverage is not available from your current insurance carrier, consider switching to another insurance carrier.
Customer Information
13-11
If your vehicle is leased, the leasing company may require you to have insurance that assures repairs with Genuine Original Equipment Manufacturer (OEM) parts or Genuine Manufacturer replacement parts. Read your lease carefully, as you may be charged at the end of your lease for poor quality repairs. If a Crash Occurs If there has been an injury, call emergency services for help. Do not leave the scene of a crash until all matters have been taken care of. Move the vehicle only if its position puts you in danger, or you are instructed to move it by a police officer. Give only the necessary information to police and other parties involved in the crash. For emergency towing see Roadside Service on page 13‑5.
Gather the following information: . Driver's name, address, phone
number
. Driver's license number . Owner's name, address, phone
number
. Vehicle license plate . Vehicle make, model and
model year
. Vehicle Identification
Number (VIN) Insurance company and policy number
. General description of the
damage to the other vehicle
