i went to play a cd and the cd drive isnt working also tried a dvd and still not reading.

tried again with a restart of the computer still no read on the cd or dvds

any help or other way of getting it to read?

thanks in advance

someone wna help a brother out

cd drive still not recognising cds :S

when did it stop working? did u touch any cables or do anything?

try updating firmware and run a windows update.
then check all the cables also

how old is the cd drive?

not sure, ive never used it before and ive never touched the wires

how would i update the firmware?

its a acer veriton 1000, if this helps
http://www.acer.com.au/acer/akc/commercial...;ms=expand&

its pretty new

Hrmm.. Is the following right?

Never played a cd/dvd before..
You used it the first time and tried cd and dvd both dont work..

If both of the above is correct... maybe your drive is broken? If it is relatively new then take it back to the shop and get it replaced under warranty.

Check in the hardware device manager and see if the device is function correctly - no ? go through the attached trouble shooting process on the same window

Yes - ensure the driver package is installed for the device , and then make sure you have the relevant media players for Cd e.g windows media player or DVD eg power dvd .

Depending on your default window settings even though you insert disk it wont automatically load the correct player

Load Cd to drive , right click drive icon , select either PLAY or OPEN with options and select your media player , usually Windows Media Player by default ................

What happens next might give some guide as to the type of problem you might have